Illustrator 2014.2 with Esko plugins crashes on launch
I "accidentally" installed the 2014.2 update of the CC apps. Since then, Illustrator crashes on launch saying "An unexpected error occurred (4294967188)..." and quits. I have the common Esko plugins installed (Studio, Dynamic Content, Studio Visualizer) Packaging designers - be aware - don't update to 2014.2 !!! I am going to switch to a different Mac running 2014.1 - and remember not to ever change a running system. This, my friends, seems to be the only solution. I faced so many problems with CC in the past few weeks and months making it nearly impossible to keep business running. I really have to say that I am absolutely disappointed by Adobe, its policy - focusing on everything that is touchable - that shiny, pinky IOS touchy apps and forgetting about us professionals, who once relied on a stable platform that was called Apple+Adobe (and worked really fine, several decades ago)
Monika, to be honest I really don't know, but I even didn't think about that as it was a "sub level" update, not something going from Illustrator CC to Illustrator CC 2014. But this doesn't seem to be an issue any more. After a few hours of sleep I decided to uninstall and re-install CC 2014. I was very surprised about the fact that there was no sign of an available update to Illustrator CC 2014.2 any longer (only Illustrator CC 2014.1). I definitively swear that a few hours before I installed an update of that version AI CC 2014.2, and even now there is no sign of that version. Is there anyone out there who can confirm that there was an AI CC 2014.2 update available (obviously only for a very short period of time, maybe withdrawn?!) Nevertheless - everything works fine so far with a clean re-install of AI CC 2014.1 - as long as there is no AI CC 2014.2 in sight!
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Additional Information 4: fa9f59f642d335ee71c6667e52000d39I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
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Illustrator CC (on win 7) crashes on launch after update
I hope you can help me. I finally updated Illustrator CC today on my PC (win 7) and now it always crashes on launch. I uninstalled the wacom driver but that did not help... I hope anybody here can tell me what I can do!?
Miriam,
If relevant, here is the Extensions Suitcase 5 update that may solve the issue:
http://www.extensis.com/support/product-support/suitcase-fusion-5/
Direct update link:
http://bin.extensis.com/SuitcaseFusion5-M-16-2-5.zip
Or you may consider an upgrade to Suitcase Fusion 6:
Suitcase Fusion – Features & Benefits | Suitcase Fusion 6 | Extensis
Or you may look at this more general cause/solution (set):
http://helpx.adobe.com/illustrator/kb/illustrator-crashes-mavericks-os-x-109.html
Apart from that, if you reinstall because of issues, you should to reinstall using the full three step way (otherwise strange things may linger):
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http://www.adobe.com/support/contact/cscleanertool.html -
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Have used CS4 without problems on OSX 4.11 for 9 months. After doing an Adobe Update after Xmas, Illustrator started crashing on launch. Tried Illustrator CS3 and it crashed too. InDesign crashes when I try to export or package or place anything from Illustrator. Bridge has crashed a few times. Photoshop stable but gives "quit unexpectedly" message when I close it. Have uninstalled entire Design Suite CS4 & CS3. Reinstalled CS3. Trashed Acrobat Reader 9 and all Adobe prefs and settings that I could find. When I trashed the newest Illustrator CS3 settings folder from the User Library it made Illustrator take less time to crash on launch. I am missing my deadlines. What to do?
What to do?
Handle these things correctly. Sorry to say so, but you made your own mess.
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Mylenium -
Hello,
I'm not the most tech savvy, but I was wondering if I could get some help with my Indesign crashing on launch as of this evening. I really need to get a project done and I can't get the program to open. Below is the log, I think.
Log Name: Application
Source: Application Error
Date: 2/12/2015 11:15:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Kimberly-PC
Description:
Faulting application name: InDesign.exe, version: 10.2.0.69, time stamp: 0x54d532e3
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000409
Fault offset: 0x00000000000740c4
Faulting process id: 0x3214
Faulting application start time: 0x01d0474c206d0819
Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2014\InDesign.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR110.dll
Report Id: 6389e2dc-b33f-11e4-becd-008cfa3e0ad7
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-13T05:15:57.000000000Z" />
<EventRecordID>57213</EventRecordID>
<Channel>Application</Channel>
<Computer>Kimberly-PC</Computer>
<Security />
</System>
<EventData>
<Data>InDesign.exe</Data>
<Data>10.2.0.69</Data>
<Data>54d532e3</Data>
<Data>MSVCR110.dll</Data>
<Data>11.0.51106.1</Data>
<Data>5098826e</Data>
<Data>c0000409</Data>
<Data>00000000000740c4</Data>
<Data>3214</Data>
<Data>01d0474c206d0819</Data>
<Data>C:\Program Files\Adobe\Adobe InDesign CC 2014\InDesign.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\MSVCR110.dll</Data>
<Data>6389e2dc-b33f-11e4-becd-008cfa3e0ad7</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Thank you in advance!Never mind! I solved it on my own by searching and deleting my preferences!
Thanks!! -
Photoshop CS5 crashes on launch.
I was having issues with Photoshop CS5 crashing on launch. I had ran CS5 Premissions fix from Adobe - but still the problem continued. I could launch the program as 32-bit without problems. Only when I launched in 64-bit mode with the program crash.
Reviewing the crash log, it appeard to be a problem with the ATS. Clearing the ATS Cache has corrected the problem:
Shutting down all applications
Open Terminal and clear the current user’s font cache by running this command:
atsutil databases –removeUser
Once the cache has been cleared stop and restart the ATS server:
$ atsutil server -shutdown
$ atsutil server -ping
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InDesign CS3 crashing on launch
INDD cs3 5.4
Mac (Intel) OS 10.5.8
Hi there,
Having major issues with indesign CS3 crashing upon launch.
It gets as far as saying "starting up service registry". before bumming out.
Previously it had been running without any major issues for at least a year or so. Not recently updated anything on my machine so curious as to why this is now happening!
So far I've tried...
1) deleting indesign prefs and cache
2) reparing indesign
3) removing suitcase fusion and fusion's core
4) repaired disk permissions
5) started up in safe mode AND created new user account on mac too
6) used font doctor to repair / examine font library.
7) turned off ALL fonts including system fonts.
So far nothing has worked! Does anybody have the answer?!?
Thanks in advance.Make sure you have the last patch, 5.0.4 build 682 (hold down the CMD key while choosing About InDesign from the help menu). You said you do, but verify it. Make sure, too, that the fonts mentioned inthe KB article are active.
If all else fails, think about uninstalling, running the clean script, and reinstalling. -
Firefox Flash plugin crashes when FF launched with "Run as different user"
I often start Firefox in Windows 7 (x64) using the "Run as different user" mechanism. After upgrading my Flash plugin to v11 (11.8.800.94), the browser will hang for several minutes when visiting any page that contains Flash content. When Firefox becomes responsive again, scrolling a page with Flash content will cause the app to hang again. Disabling the Flash plugin eliminates the problem.
It seems the plugin is silently crashing -- I'm not alerted to a plugin crash in any way (no dialog or yellow "Flash player crashed" notice at the top of the window), but after FF hangs I will see a new crash report entry in the FF about:crashes list. An example crash report is available at https://crash-stats.mozilla.com/report/index/ff452291-b5b2-44e4-a172-416792130818
The plugin does not crash when Firefox is running under the same account that is logged onto Windows interactively -- only when running FF as a different user. For example, if I log onto Windows with user account Adam and launch FF normally, the problem does not exist. If I close FF and launch it as user Bob (shift+right-click Firefox Shortcut, choose "Run as different user"), the problem will appear. However, if I log into Windows as user Bob and launch FF normally, the problem does not exist.
I have tried the following as troubleshooting steps, all to no effect:
Create new Windows user accounts to rule out potential Windows or Firefox profile issues.
Use another PC (also Windows 7 x64). The same behavior occurs on both PCs
Disable AVG antivirus.
Upgrade Firefox to latest version (23.0.1).
Disable Flash hardware acceleration.
Give both user accounts full local admin privileges.
Can anyone suggest something to try next?
Update: Per the troubleshooting instructions at < http://forums.adobe.com/thread/1018071?tstart=0 >, I was able to eliminate the problem by adding the line
ProtectedMode=0
to my C:\Windows\SysWOW64\Macromed\Flash\mms.cfg file to disable Flash Player Protected Mode. There are instructions on that page for submitting a Protected Mode-related bug, and I will follow through with that.Maybe you did't understand my previous statement. There are no crashes in FF 3.6, There is no previous evidence FF 14 was ever here, I completely uninstalled all trace of Firefox, no app data, no preferences, no cache. I will upgrade to FF14 so I can send IDs,
so here ya go.
Crash ID: bp-fa9da320-92dc-47f7-afff-33e702120718
AdapterDeviceID: 0x2a02
AdapterVendorID: 0x8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:14.0.1
BuildID: 20120713134347
CrashTime: 1342655269
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1342655256
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1342655256
Theme: classic/1.0
Throttleable: 1
URL: http://www.mozilla.org/en-US/firefox/14.0.1/whatsnew/?oldversion=rv:1.9.2.13
Vendor: Mozilla
Version: 14.0.1
This report also contains technical information about the state of the application when it crashed. -
Is anyone else having an issue with Muse 2014.2 Freezing/Crashing at launch? It worked perfectly up until tonight and nothing has changed on my computer. I'm running windows 8.1. I've tried logging in and out of CC, I've uninstalled and reinstalled Muse twice with no change. Please advise. Thanks!
Are you getting any error when Muse crashes? what's the one function it lets you do before it freezes?
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Illustrator keeps crashing on launch
Hi
I have been using Illustrator on my Mac Pro now for approx 6 months with no issues, today I was working in illustrator, quit out to use Vectorworks. Had to go back into Illustrator and now will not start up. I get the splash screen and once the font menu updates I get the Illustrator crash report. (see below).
I have ESKO plugins installed (and have been working absolutely fine).
Any help on this would be gratefully appreciated.
Process: Adobe Illustrator [1893]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 17.1.0 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [226]
Responsible: Adobe Illustrator [1893]
User ID: 501
Date/Time: 2014-06-09 16:16:47.012 +0100
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 221C0DF2-73F2-69E2-C3A0-9612F5FA52A1
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000ff00000002
VM Regions Near 0xff00000002:
CG shared images 00000001c871f000-00000001c8727000 [ 32K] r--/r-- SM=SHM
-->
MALLOC_NANO 0000600000000000-0000600000600000 [ 6144K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.esko.Illustrator17.Plugins.Licensing 0x000000011810198d l_getid_type + 3382
1 com.esko.Illustrator17.Plugins.Licensing 0x0000000118101748 l_getid_type + 2801
2 com.esko.Illustrator17.Plugins.Licensing 0x0000000118100cc5 l_getid_type + 110
3 com.esko.Illustrator17.Plugins.Licensing 0x0000000118100b8c l_gethostid + 26
4 com.esko.Illustrator17.Plugins.Licensing 0x00000001180e7570 l_good_lic_key + 4409
5 com.esko.Illustrator17.Plugins.Licensing 0x00000001180e4774 l_checkout_with_mutex_lock + 3680
6 com.esko.Illustrator17.Plugins.Licensing 0x00000001180e3b81 l_checkout_with_mutex_lock + 621
7 com.esko.Illustrator17.Plugins.Licensing 0x00000001180e3906 l_checkout + 185
8 com.esko.Illustrator17.Plugins.Licensing 0x00000001180e377b lc_checkout + 191
9 com.esko.Illustrator17.Plugins.Licensing 0x0000000117c68ff5 boost::exception::~exception() + 10485
10 com.esko.Illustrator17.Plugins.Licensing 0x0000000117c63f2c std::logic_error::logic_error(std::logic_error const&) + 47148
11 com.esko.Illustrator17.Plugins.Licensing 0x0000000117c647c4 std::logic_error::logic_error(std::logic_error const&) + 49348
12 com.esko.Illustrator17.Plugins.Licensing 0x0000000117c1e529 0x117be7000 + 226601
13 com.esko.Illustrator17.Plugins.Licensing 0x0000000117c1eed5 0x117be7000 + 229077
14 com.esko.Illustrator17.Plugins.Licensing 0x0000000117c3776b 0x117be7000 + 329579
15 com.esko.Illustrator17.Plugins.Licensing 0x0000000117c3793d 0x117be7000 + 330045
16 com.esko.Illustrator17.Plugins.Licensing 0x0000000117c37c89 0x117be7000 + 330889
17 com.esko.Illustrator17.Plugins.Licensing 0x0000000117c37f1b 0x117be7000 + 331547
18 com.esko.Illustrator17.Plugins.Dynamic_Barcodes 0x000000011546197f 0x11544a000 + 96639
19 com.esko.Illustrator17.Plugins.Dynamic_Barcodes 0x000000011546d23c NewPluginInstance(SPMessageData*) + 156
20 com.esko.Illustrator17.Plugins.Dynamic_Barcodes 0x0000000115510ece NewPluginInstance(SPMessageData*) + 671022
21 com.esko.Illustrator17.Plugins.Dynamic_Barcodes 0x0000000115510e0d NewPluginInstance(SPMessageData*) + 670829
22 com.esko.Illustrator17.Plugins.Dynamic_Barcodes 0x00000001155114c4 NewPluginInstance(SPMessageData*) + 672548
23 com.esko.Illustrator17.Plugins.Dynamic_Barcodes 0x00000001155178ca main + 122
24 com.adobe.illustrator 0x00000001009e6ca8 0x100000000 + 10382504
25 com.adobe.illustrator 0x00000001009e1f73 0x100000000 + 10362739
26 com.adobe.illustrator 0x00000001009e4bb6 0x100000000 + 10374070
27 com.adobe.illustrator 0x00000001006ca2a5 0x100000000 + 7119525
28 com.adobe.illustrator 0x00000001008ae01b 0x100000000 + 9101339
29 com.adobe.illustrator 0x00000001006f82af 0x100000000 + 7307951
30 com.adobe.illustrator 0x00000001006f5f7e 0x100000000 + 7298942
31 com.adobe.illustrator 0x0000000100433346 0x100000000 + 4404038
32 com.adobe.illustrator 0x000000010058d05e 0x100000000 + 5820510
33 com.adobe.illustrator 0x000000010058cb7c 0x100000000 + 5819260
34 com.adobe.illustrator 0x0000000100431790 0x100000000 + 4396944
35 com.adobe.illustrator 0x000000010041bfa7 0x100000000 + 4308903
36 com.adobe.illustrator 0x0000000100003754 0x100000000 + 14164
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8687a662 kevent64 + 10
1 libdispatch.dylib 0x00007fff85e86421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff85e86136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff86879e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88773f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88776fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff86879e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88773f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88776fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff86879e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88773f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88776fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff86879e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88773f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88776fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff86879716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff88774c3b _pthread_cond_wait + 727
2 com.adobe.AGM 0x0000000102bfed0b 0x1028bc000 + 3419403
3 com.adobe.AGM 0x0000000102bff7bd 0x1028bc000 + 3422141
4 com.adobe.AGM 0x0000000102c157e8 0x1028bc000 + 3512296
5 libsystem_pthread.dylib 0x00007fff88772899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8877272a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff88776fc9 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff86875a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff86874d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8284dfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8284d5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8284cf25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff87268967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8726876b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff88772899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8877272a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff88776fc9 thread_start + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff868799aa __select + 10
1 com.apple.CoreFoundation 0x00007fff82899ab3 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff88772899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8877272a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff88776fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff86875a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff86874d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8284dfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8284d5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8284cf25 CFRunLoopRunSpecific + 309
5 com.esko.Illustrator17.Plugins.Licensing 0x0000000117cb28a5 boost::exception::~exception() + 311717
6 libsystem_pthread.dylib 0x00007fff88772899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8877272a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff88776fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff86879a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8981edc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8981ecb2 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x000000011c1c184b 0x11c16a000 + 358475
4 libsystem_pthread.dylib 0x00007fff88772899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8877272a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff88776fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff86875a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c1c219f 0x11c16a000 + 360863
Thread 12:
0 libsystem_kernel.dylib 0x00007fff86875a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c1c219f 0x11c16a000 + 360863
Thread 13:
0 libsystem_kernel.dylib 0x00007fff86875a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c1c219f 0x11c16a000 + 360863
Thread 14:
0 libsystem_kernel.dylib 0x00007fff86875a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c1c219f 0x11c16a000 + 360863
Thread 15:
0 libsystem_kernel.dylib 0x00007fff86875a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c1c219f 0x11c16a000 + 360863
Thread 16:
0 libsystem_kernel.dylib 0x00007fff86875a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c1c219f 0x11c16a000 + 360863
Thread 17:
0 libsystem_kernel.dylib 0x00007fff86875a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c1c219f 0x11c16a000 + 360863
Thread 18:
0 libsystem_kernel.dylib 0x00007fff86875a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c1c219f 0x11c16a000 + 360863
Thread 19:
0 libsystem_kernel.dylib 0x00007fff86879716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff88774c3b _pthread_cond_wait + 727
2 com.esko.Illustrator17.Plugins.Licensing 0x000000011809ee05 l_timer_mt_delete + 622
3 libsystem_pthread.dylib 0x00007fff88772899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8877272a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff88776fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff86879716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff88774c3b _pthread_cond_wait + 727
2 com.esko.Illustrator17.Plugins.Licensing 0x000000011809ee05 l_timer_mt_delete + 622
3 libsystem_pthread.dylib 0x00007fff88772899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8877272a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff88776fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000ff00000000 rbx: 0x00000001180e4352 rcx: 0x00007fff8687598a rdx: 0x0000000000000000
rdi: 0x0000000000000907 rsi: 0x00000000303059f7 rbp: 0x00007fff5fbfcdc0 rsp: 0x00007fff5fbfcd80
r8: 0x0000000000000003 r9: 0x0000000000000000 r10: 0x00007fff71e0f270 r11: 0x0000000000000297
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00007fff5fbfe7e0 r15: 0x0000610001670558
rip: 0x000000011810198d rfl: 0x0000000000010206 cr2: 0x000000ff00000002
Logical CPU: 6
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x1014a8ff7 +com.adobe.illustrator (17.1.0 - 17.0.0) <DA956763-D868-31EE-9329-0DE283ECA5D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
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0x1225e2000 - 0x122625fff +com.adobe.illustrator.plugins.KeyboardShortcuts (Keyboard Shortcuts version 17.0.0 - 17.0.0) <34A325D3-623A-31DA-A3DB-F69239FC95AB> /Applications/Adobe Illustrator CC/*/KeyboardShortcuts
0x122641000 - 0x122679ff7 +com.adobe.illustrator.plugins.FlatteningPreview (Flattening Preview version 17.0.0 - 17.0.0) <73B7AFBD-FE29-3230-BC9B-4CF2A1D66628> /Applications/Adobe Illustrator CC/*/FlatteningPreview
0x122689000 - 0x122691fff +com.adobe.illustrator.plugins.fileclipboardpref (FileClipboardPref version 17.0.0 - 17.0.0) <83D88BBD-5E72-39CD-9F05-7DD60562DA0B> /Applications/Adobe Illustrator CC/*/fileclipboardpref
0x122697000 - 0x1226e6ff7 +com.adobe.illustrator.plugins.DynamicCorners (DynamicCorners version 17.0.0 - 17.0.0) <1315674B-43C1-32B0-9302-3150E22D0D77> /Applications/Adobe Illustrator CC/*/DynamicCorners
0x1226fc000 - 0x12272cfff +com.adobe.illustrator.plugins.CSSExtract (NewPlugin version 17.0.0 - 17.0.0) <9B1076F1-EDBF-3882-B915-AE458F508C9D> /Applications/Adobe Illustrator CC/*/CSSExtract
0x122735000 - 0x122743fff +com.adobe.illustrator.plugins.AssetMgmtUI (NewPlugin version 17.0.0 - 17.0.0) <EF72BC1F-DE89-38F4-A4C7-1C03E3AEDF43> /Applications/Adobe Illustrator CC/*/AssetMgmtUI
0x12274c000 - 0x1227f9ff7 +com.adobe.illustrator.plugins.ArtStyle (Art Style version 17.0.0 - 17.0.0) <58A43BDD-E752-35FA-B1E4-C04CEB309701> /Applications/Adobe Illustrator CC/*/ArtStyle
0x12281b000 - 0x122851fff +com.adobe.illustrator.plugins.ArtboardPanel (Artboard Panel version 17.0.0 - 17.0.0) <D406A224-D211-382B-BD10-8EC5FDE10E81> /Applications/Adobe Illustrator CC/*/ArtboardPanel
0x122867000 - 0x122875ff7 +com.adobe.illustrator.plugins.AppBarControls (AppBarControls version 17.0.0 - 17.0.0) <6ACEA96E-7456-39DD-90AC-A13332A6FA25> /Applications/Adobe Illustrator CC/*/AppBarControls
0x12287e000 - 0x1228beff7 +com.adobe.illustrator.plugins.altglyph (AdobeAltGlyphPalette version 17.0.0 - 17.0.0) <1DA4D1AA-84DD-34A3-A1D3-BDA25966ACD8> /Applications/Adobe Illustrator CC/*/altglyph
0x1228da000 - 0x122912ff7 +com.adobe.illustrator.plugins.FWAlignADM (AdobeAlignObjects version 17.0.0 - 17.0.0) <64B03137-7583-375B-AD27-049C43B79983> /Applications/Adobe Illustrator CC/*/FWAlignADM
0x122925000 - 0x1229a2ff7 +com.adobe.illustrator.plugins.ActionPalette ( Action Palette version 17.0.0 - 17.0.0) <6946FA94-C7FA-3F98-875A-420612891E9E> /Applications/Adobe Illustrator CC/*/ActionPalette
0x1229c6000 - 0x122ddefef +com.esko.Illustrator17.Plugins.Variable_Data (12.1.3 [Build 215] - 12.1.215) <AC1A7CEA-25D9-DDB5-04B4-E67071CCA5B2> /Applications/Adobe Illustrator CC/*/AIVDPPlugin_MAI17r
0x122e70000 - 0x122ea0ff7 +com.esko.Illustrator17.Plugins.TIFF_Export (12.1.3 [Build 215] - 12.1.215) <2A5C0DDD-E67E-7BB1-5144-C8094845BF4F> /Applications/Adobe Illustrator CC/*/TIFFExport_MAI17r
0x122eb9000 - 0x122efcfef +com.esko.Illustrator17.Plugins.Thin_Parts_Detection (12.1.3 [Build 215] - 12.1.215) <01199060-FEF7-D513-13DE-C1BDF7F43D49> /Applications/Adobe Illustrator CC/*/ThinParts_MAI17r
0x122f15000 - 0x122f70fe7 +com.esko.Illustrator17.Plugins.Seamless_Repeat_for_Illustrator (12.1.3 [Build 215] - 12.1.215) <C5261BFD-4EC1-B15D-C2A5-A18DF8775179> /Applications/Adobe Illustrator CC/*/SeamlessRepeat_MAI17r
0x122f96000 - 0x122fcdfef +com.esko.Illustrator17.Plugins.Screening_for_Illustrator (12.1.3 [Build 215] - 12.1.215) <58B63893-9B5D-B93D-1C41-4ECC19E96531> /Applications/Adobe Illustrator CC/*/Screening_MAI17r
0x122fe8000 - 0x12302fff7 +com.esko.Illustrator17.Plugins.Preflight_for_Illustrator_-_Validator (12.1.3 [Build 215] - 12.1.215) <AAA6F46F-F2F0-7A8E-1D98-80D9EFC34394> /Applications/Adobe Illustrator CC/*/Validator_MAI17r
0x123054000 - 0x12308afe7 +com.esko.Illustrator17.Plugins.Preflight_for_Illustrator_-_Collection (12.1.3 [Build 215] - 12.1.215) <DA2CCB6F-D9A8-2734-CFC1-6211715E67BD> /Applications/Adobe Illustrator CC/*/Preflight_Collection_MAI17r
0x1230a2000 - 0x1230edfe7 +com.esko.Illustrator17.Plugins.Preflight_for_Illustrator_-_Parameters (12.1.3 [Build 215] - 12.1.215) <AF420917-D97A-E043-3809-06748D6784B9> /Applications/Adobe Illustrator CC/*/Parameters_MAI17r
0x12310f000 - 0x123571ff7 +com.esko.Illustrator17.Plugins.PowerLayout_Standalone (12.1.3 [Build 215] - 12.1.215) <7C199A94-9598-797F-649F-F93878F3BCE6> /Applications/Adobe Illustrator CC/*/PowerLayoutStandalone_MAI17r
0x1235d7000 - 0x12389cfef +com.esko.Illustrator17.Plugins.PowerLayout_Client (12.1.3 [Build 215] - 12.1.215) <190BAB5F-D1E2-D801-AFA6-DA5B6186F363> /Applications/Adobe Illustrator CC/*/PowerLayout_MAI17r
0x1238ff000 - 0x12392aff7 +com.esko.Illustrator17.Plugins.PDFImport (12.1.3 [Build 220] - 12.1.220) <070C8E0F-7ACB-9965-56BB-2D680F824C84> /Applications/Adobe Illustrator CC/*/PDFImport_MAI17r
0x123940000 - 0x12397afef +com.esko.Illustrator17.Plugins.Instant_Trapper (12.1.3 [Build 215] - 12.1.215) <05B74964-A84F-7856-AD7E-A302E57A783A> /Applications/Adobe Illustrator CC/*/InstantTrapper_MAI17r
0x123994000 - 0x123a06fe7 +com.esko.Illustrator17.Plugins.Image_Extractor (12.1.3 [Build 220] - 12.1.220) <E609B3E8-1D35-966F-8C6A-12B3B6BF445C> /Applications/Adobe Illustrator CC/*/ImageExtractor_MAI17r
0x123a25000 - 0x123d2bfe7 +com.esko.Illustrator17.Plugins.Dynamic_Tables (12.1.3 [Build 215] - 12.1.215) <D380A38B-F4F2-E668-A8E3-C464345D979F> /Applications/Adobe Illustrator CC/*/DynamicTables_MAI17r
0x123d8c000 - 0x123e1bfe7 +com.esko.Illustrator17.Plugins.Dynamic_Panels (12.1.3 [Build 215] - 12.1.215) <42599A11-2989-5DB7-4FFD-2ED6F2624B8C> /Applications/Adobe Illustrator CC/*/DynamicPanels_MAI17r
0x123e44000 - 0x1241f5fff +com.esko.Illustrator17.Plugins.Dynamic_Marks (12.1.3 [Build 215] - 12.1.215) <920B2839-0D6E-E903-5553-9F16A2EB74E9> /Applications/Adobe Illustrator CC/*/DynamicMarks_MAI17r
0x124263000 - 0x1242feff7 +com.esko.Illustrator17.Plugins.XMP_Viewer (12.1.3 [Build 220] - 12.1.220) <5062C514-F5FA-404D-3112-E7C3D80F872A> /Applications/Adobe Illustrator CC/*/XMPViewer_MAI17r
0x124329000 - 0x124a19fe7 +com.esko.Illustrator17.Plugins.ArtiosCAD_ExSomething happened with the Esko licensing plugin. My suggestion would be to uninstall download a new version of the Esko plugin and reinstall.
-
Illustrator CC Crashes on Launch... Agian (Most of the Time)
Okay so here is the issue:
Illustrator CC crashes on launch most times I open. Somehow, with no explanation it will just work, but it crashes at least 4-5 times before it will.
About a month ago (when I updated to 17.1) I had an issue where it crashed EVERY time. I posted the crash txt here and it turned out Illustrator was crashing because of the Intuos 4 Wacom driver I had installed. I uninstalled Wacom and Illustrator worked again. Out of curiosity I installed Wacom Drivers again and it kept working. In the past week, I'm having the issue above.
Posting crash text here:
Process: Adobe Illustrator [567]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 17.1.0 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [137]
Responsible: Adobe Illustrator [567]
User ID: 501
Date/Time: 2014-02-06 12:31:15.995 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 699583A3-0717-15A1-4414-DD93383EB55A
Sleep/Wake UUID: D563E9F9-7CBA-4674-9985-7D6D7194D272
Crashed Thread: 39 com.apple.appkit-heartbeat
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x61000013c200: Mismatched size for pointer dequeued from free list
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff856b3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff856b2d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff863bc315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff863bb939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff863bb275 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff8de9ef0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff8de9ecb7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff8de9eabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff8fb3928e _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff8fb388db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit 0x00007fff8fe97c5e -[NSApplication _realDoModalLoop:peek:] + 642
11 com.apple.AppKit 0x00007fff8fe9636e -[NSApplication runModalForWindow:] + 117
12 com.apple.AppKit 0x00007fff8fe95f1d -[NSAlert runModal] + 145
13 com.apple.AppKit 0x00007fff8fb3e129 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1054
14 com.apple.AppKit 0x00007fff8fb3dcce -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
15 com.apple.AppKit 0x00007fff8fb3dc6f -[NSPersistentUIRestorer promptToIgnorePersistentState] + 213
16 com.apple.AppKit 0x00007fff8fb3db93 -[NSPersistentUIManager promptToIgnorePersistentState] + 28
17 com.apple.AppKit 0x00007fff8fb3d9b4 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completionHandler:] + 252
18 com.apple.AppKit 0x00007fff8fb3d789 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
19 com.apple.AppKit 0x00007fff8fb3d1eb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
20 com.apple.Foundation 0x00007fff918b8eaa -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
21 com.apple.Foundation 0x00007fff918b8d1d _NSAppleEventManagerGenericHandler + 106
22 com.apple.AE 0x00007fff882f0e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
23 com.apple.AE 0x00007fff882f0c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
24 com.apple.AE 0x00007fff882f0b36 aeProcessAppleEvent + 315
25 com.apple.HIToolbox 0x00007fff8deab5f1 AEProcessAppleEvent + 56
26 com.apple.AppKit 0x00007fff8fb390f6 _DPSNextEvent + 1026
27 com.apple.AppKit 0x00007fff8fb388db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
28 com.apple.AppKit 0x00007fff8fb2c9cc -[NSApplication run] + 553
29 com.adobe.exo.framework 0x0000000108b07c98 exo::app::OS_AppBase::RunEventLoop() + 56
30 com.adobe.illustrator 0x000000010048db15 0x100000000 + 4774677
31 com.adobe.illustrator 0x000000010043189c 0x100000000 + 4397212
32 com.adobe.illustrator 0x000000010041bfa7 0x100000000 + 4308903
33 com.adobe.illustrator 0x0000000100003754 0x100000000 + 14164
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff856b8662 kevent64 + 10
1 libdispatch.dylib 0x00007fff86f1043d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff86f10152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.AGM 0x0000000102bfed0b 0x1028bc000 + 3419403
3 com.adobe.AGM 0x0000000102bff7bd 0x1028bc000 + 3422141
4 com.adobe.AGM 0x0000000102c157e8 0x1028bc000 + 3512296
5 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff856b3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff856b2d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff863bc315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff863bb939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff863bb275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff918fe907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff918fe70b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff856b79aa __select + 10
1 com.apple.CoreFoundation 0x00007fff86407d43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff856b7a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff86aebe60 nanosleep + 200
2 libsystem_c.dylib 0x00007fff86aebd52 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c284b 0x11486b000 + 358475
4 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 11:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 12:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 13:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 14:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 15:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 16:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 17:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 18:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff856b7a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff86aebe60 nanosleep + 200
2 com.adobe.illustrator.plugins.ScriptingSupport 0x0000000113e6ac78 0x113cf7000 + 1522808
3 com.adobe.illustrator.plugins.ScriptingSupport 0x0000000113e5304e 0x113cf7000 + 1425486
4 com.adobe.illustrator.plugins.ScriptingSupport 0x0000000113e6a835 0x113cf7000 + 1521717
5 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 22:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 23:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 24:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 25:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 26:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 27:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 28:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 29:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff856b7a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff86aebe60 nanosleep + 200
2 ServiceManager-Launcher.dylib 0x0000000123687885 0x123670000 + 96389
3 ServiceManager-Launcher.dylib 0x0000000123688858 0x123670000 + 100440
4 ServiceManager-Launcher.dylib 0x0000000123685670 0x123670000 + 87664
5 ServiceManager-Launcher.dylib 0x000000012368583e 0x123670000 + 88126
6 ServiceManager-Launcher.dylib 0x00000001236858b4 0x123670000 + 88244
7 ServiceManager-Launcher.dylib 0x000000012368510d 0x123670000 + 86285
8 ServiceManager-Launcher.dylib 0x00000001236850c6 0x123670000 + 86214
9 ServiceManager-Launcher.dylib 0x00000001236737d6 0x123670000 + 14294
10 ServiceManager-Launcher.dylib 0x00000001236779c5 0x123670000 + 31173
11 ServiceManager-Launcher.dylib 0x0000000123685d2c 0x123670000 + 89388
12 ServiceManager-Launcher.dylib 0x0000000123687e63 0x123670000 + 97891
13 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
14 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
15 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 31:: C4: AsyncHttpRequestTask
0 libsystem_kernel.dylib 0x00007fff856b3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff856b2d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff863bc315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff863bb939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff863bb275 CFRunLoopRunSpecific + 309
5 com.adobe.illustrator 0x0000000100ea43a0 0x100000000 + 15352736
6 com.adobe.illustrator 0x0000000100e76540 0x100000000 + 15164736
7 com.adobe.illustrator 0x0000000100e9419f 0x100000000 + 15286687
8 com.adobe.illustrator 0x0000000100e9893c 0x100000000 + 15305020
9 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
10 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
11 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 32:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 33:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 34:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 35:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 36:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 37:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 38:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 39 Crashed:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff856b7866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8b37f35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff86accbba abort + 125
3 libsystem_malloc.dylib 0x00007fff8c70fbf9 nanozone_error + 486
4 libsystem_malloc.dylib 0x00007fff8c70fd85 _nano_malloc_check_clear + 391
5 libsystem_malloc.dylib 0x00007fff8c70e6c4 nano_malloc + 35
6 libsystem_malloc.dylib 0x00007fff8c70c87c malloc_zone_malloc + 71
7 libsystem_malloc.dylib 0x00007fff8c70d290 malloc + 42
8 libRIP.A.dylib 0x00007fff8e33026b ripc_BeginLayer + 131
9 com.apple.CoreGraphics 0x00007fff91c17a4d CGContextBeginTransparencyLayerWithRect + 115
10 com.apple.coreui 0x00007fff91469424 CUIArtFileRenderer::DrawPushButton(CUIDescriptor const*) + 674
11 com.apple.coreui 0x00007fff9146852c CUIArtFileRenderer::Draw(CUIDescriptor const*, CGAffineTransform, CUIReturnInfo&) + 876
12 com.apple.coreui 0x00007fff91445a08 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 2904
13 com.apple.coreui 0x00007fff9147448a CUIDraw + 178
14 com.apple.AppKit 0x00007fff8fc37463 -[NSAquaAppearance _drawInRect:context:options:delegate:] + 81
15 com.apple.AppKit 0x00007fff8fcd9a46 -[NSButtonCell drawBezelWithFrame:inView:] + 928
16 com.apple.AppKit 0x00007fff8fca6a4f -[NSButtonCell drawWithFrame:inView:] + 377
17 com.apple.AppKit 0x00007fff8fca5728 -[NSControl drawRect:] + 341
18 com.apple.AppKit 0x00007fff8fc98399 -[NSView _drawRect:clip:] + 3748
19 com.apple.AppKit 0x00007fff8fe97655 -[NSView _lightWeightRecursiveDisplayInRect:] + 725
20 com.apple.AppKit 0x00007fff8fe97859 -[NSView _lightWeightRecursiveDisplayInRect:] + 1241
21 com.apple.AppKit 0x00007fff8fe97859 -[NSView _lightWeightRecursiveDisplayInRect:] + 1241
22 com.apple.AppKit 0x00007fff8fe91f87 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 2929
23 com.apple.AppKit 0x00007fff8fe91375 -[NSWindow(NSWindow_Theme) heartBeat:] + 300
24 com.apple.AppKit 0x00007fff8fd9cdbd -[NSUIHeartBeat _heartBeatThread:] + 868
25 com.apple.Foundation 0x00007fff918fe70b __NSThread__main__ + 1318
26 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
27 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
28 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 40:
0 libsystem_kernel.dylib 0x00007fff856b3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff856b2d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff863bc315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff863bb939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff863bb275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff864709d1 CFRunLoopRun + 97
6 com.wacom.WacomMultiTouch 0x0000000108e93b9b CMacMultiTouchAPI::ServerThreadMain(void*) + 127
7 com.wacom.WacomMultiTouch 0x0000000108eb29e2 CHelperThread::StaticThreadBody(void*) + 32
8 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 39 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000012366e000 rcx: 0x000000012366bd58 rdx: 0x0000000000000000
rdi: 0x0000000000007f33 rsi: 0x0000000000000006 rbp: 0x000000012366bd80 rsp: 0x000000012366bd58
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00000001092f6000 r13: 0x000061000013c200 r14: 0x0000000000000006 r15: 0x0000000000000000
rip: 0x00007fff856b7866 rfl: 0x0000000000000206 cr2: 0x00007fff74df1760
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100000000 - 0x1014a8ff7 +com.adobe.illustrator (17.1.0 - 17.0.0) <DA956763-D868-31EE-9329-0DE283ECA5D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101887000 - 0x1025ccff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x1025e0000 - 0x10262ffff +com.adobe.headlights.LogSessionFramework (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x102665000 - 0x102667fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x10266d000 - 0x1026bdfff +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.273) <21DD0108-77DD-366F-A9BA-12065481922E> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x1026e0000 - 0x102734fff +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.273) <F71C0D3A-454F-3EA9-81FF-16A0CDEF5BC2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x10275d000 - 0x10275dff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.273) <0CED669A-C6CF-3581-8861-039B9DC863ED> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x102762000 - 0x1028a8fff +com.adobe.ACE (AdobeACE 2.20.02.31977 - 2.20.02.31977) <3A212837-B075-34C0-96E9-5A4019C9DFEE> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1028bc000 - 0x102e8dfff +com.adobe.AGM (AdobeAGM 4.30.29.31977 - 4.30.29.31977) <BFFDBF0E-28EF-3720-93BE-293618541D26> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x102f2a000 - 0x102f67fff +com.adobe.ARE (AdobeARE 1.5.02.31977 - 1.5.02.31977) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x102f6f000 - 0x10306dff7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.8.0.30807 - 3.8.0.30807) <DF0EC9F6-D499-39B8-B2F4-CAF4F742D702> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103119000 - 0x103136fff +com.adobe.BIB (AdobeBIB 1.2.03.31977 - 1.2.03.31977) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10313e000 - 0x103164fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10316c000 - 0x10347dff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.31977 - 5.15.00.31977) <42323DBD-3A6D-3C41-A2C1-2B944789D8A9> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1034c5000 - 0x103a5efff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103adb000 - 0x104a5efef +com.adobe.psl (AdobePSL 14.0.0.30830 - 14.0.0.30830) <7BDC4AF7-B14F-3DE0-B47A-E69B37529A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104c1f000 - 0x104c8cfff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151739) <95D40B8F-C287-3F7B-945C-CEEE0D5399A2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104cbf000 - 0x104dcbfff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 50 - 79.151739) <6C763585-FC85-3A15-B089-7D43EF73F6A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x104e79000 - 0x104f23fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x104f4b000 - 0x10508bfe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10510b000 - 0x10520dfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x105256000 - 0x105384fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1053e2000 - 0x10553bff7 +com.adobe.linguistic.LinguisticManager (7.0.0 - 19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105589000 - 0x105591ff7 +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <9E166135-BA3F-3F90-A08B-26FC68B919A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x10559b000 - 0x1055bffff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1055e3000 - 0x1056a1ff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.30772) <4FC0039A-A770-3A51-9D7A-D24167344540> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x1056f1000 - 0x1057aaff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x1057f4000 - 0x1059bfff7 +com.adobe.owl (AdobeOwl version 5.0.23 - 5.0.23) <E3DD5569-DC71-3DB2-9527-86DBB22B00C9> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105a02000 - 0x10616cff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 11.0.0.32052) <0CC380FF-CE16-336B-BC6E-B106AB85CF0B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106226000 - 0x10632afff +com.adobe.PDFPort (AdobePDFPort 2.1.0.31977 - 2.1.0.31977) <83787D51-C878-3CFF-A3A2-F2107F7BB920> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x10633d000 - 0x106362ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x10639c000 - 0x1063e1ff7 +com.adobe.pip (7.0.0.1768) <F022E031-1429-354F-B718-70F001B342EF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x1063ed000 - 0x106498ff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.30772) <5DE0B54D-CDAE-3146-904F-72CBC5C89FA7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x1064dd000 - 0x10659aff7 +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <F15402B9-3F84-3687-8AB8-AD5B86C81806> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1065bd000 - 0x1068d3fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <D21D9020-0CD5-2CE3-FE04-8856C4F631E1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x10699f000 - 0x1069b2ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1069bc000 - 0x1069d4ff7 com.apple.carbonframeworktemplate (1.0 - 1.0) <CD612584-FFB3-3311-8A49-834F1DFA2841> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1069db000 - 0x106acbfff +com.adobe.amtlib (7.0.0.247 - 7.0.0.247) <48D8FFDB-DFEA-310D-BAE3-DFD8D05B0160> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106ade000 - 0x106ae4ff7 +com.adobe.boost_date_time.framework (7.0.0 - 7.0.0.0) <C38F2ED5-444A-3354-B637-E504EA3B11E4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106afb000 - 0x106b09fff +com.adobe.boost_filesystem.framework (7.0.0 - 7.0.0.0) <CD143090-186F-3AC4-ADD4-C6FBE15A2283> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106b1e000 - 0x106bbcff7 +com.adobe.boost_regex.framework (7.0.0 - 7.0.0.0) <959CB98A-832D-3D4B-B41C-62A9D71D1E7F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x106c58000 - 0x106caafff +com.adobe.boost_serialization.framework (7.0.0 - 7.0.0.0) <F43C3812-4D22-30B5-8BB3-21CD1AACD8A6> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x106dd9000 - 0x106de4ff7 +com.adobe.boost_signals.framework (7.0.0 - 7.0.0.0) <A827BD38-DBCD-3974-8758-7B227A520704> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x106dff000 - 0x106e03ff7 +com.adobe.boost_system.framework (7.0.0 - 7.0.0.0) <854D8FEC-FDF8-31F9-9D15-B9770E6EDE86> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x106e0c000 - 0x106e18fff +com.adobe.boost_threads.framework (7.0.0 - 7.0.0.0) <B9EF0A63-734B-3C71-91D5-B310D07581E6> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x106e38000 - 0x107158ff7 +com.adobe.dvaadameve.framework (7.0.0 - 7.0.0.0) <70E16846-8C58-3811-9023-03A2FC681753> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x1077fe000 - 0x10790cff7 +com.adobe.dvaai.framework (7.0.0 - 7.0.0.0) <C805ABDA-1718-36F4-B9B2-0F0482749695> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x1079e4000 - 0x107c35ff7 +com.adobe.dvacore.framework (7.0.0 - 7.0.0.0) <3AF618E8-3F66-37DD-B6B6-AAC83715A282> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x107e77000 - 0x108310fff +com.adobe.dvaui.framework (7.0.0 - 7.0.0.0) <382EEBCB-C3E6-3FE9-9BAD-2ABDBBE8AE3E> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10892e000 - 0x1089e6ff7 +com.adobe.dvaworkspace.framework (7.0.0 - 7.0.0.0) <DCD7579A-5260-3770-9108-06B9CF023357> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x108b00000 - 0x108bc5fff +com.adobe.exo.framework (7.0.0 - 7.0.0.0) <6AE2E47D-37D2-320C-A302-DDFDE9AE2184> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x108d25000 - 0x108d96fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x108da9000 - 0x108dc7ff7 +com.adobe.dvaflashview.framework (7.0.0 - 7.0.0.0) <8072006D-2E76-3FB7-B7B4-00918E483B18> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x108df1000 - 0x108e1dff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
0x108e38000 - 0x108e57fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
0x108e7c000 - 0x108e80fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x108e87000 - 0x108edbfff +com.wacom.WacomMultiTouch (1.0 - 1) <5E77F4D0-9B18-33C6-A0C2-C10FA73A2024> /Library/Frameworks/WacomMultiTouch.framework/Versions/A/WacomMultiTouch
0x108f37000 - 0x108f3bff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x108f42000 - 0x10908efff +com.adobe.dvascriptui.framework (7.0.6 - 7.0.6.0) <EC978E66-CA70-3CBB-9A0D-09CD166A5F70> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvascriptui.framework/Versions/A/dvascriptui
0x10935a000 - 0x10935cff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10aee1000 - 0x10aee8fff +com.adobe.illustrator.plugins.Action (Action version 17.0.0 - 17.0.0) <04BA283F-BA0E-3F24-B871-442248987654> /Applications/Adobe Illustrator CC/*/Action
0x10aeee000 - 0x10aef9ff7 +com.adobe.illustrator.plugins.FrameworkS (Framework Server version 17.0.0 - 17.0.0) <27F6E321-0909-3458-854D-C7D36025D34C> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/FrameworkServer.aip/Contents/MacOS/FrameworkS
0x10e124000 - 0x10e19bff7 com.apple.xquery (1.3.1 - 30) <2F2DC0D6-456F-33A0-8537-E0C651F6817C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x10e1d5000 - 0x10e1defff +com.adobe.illustrator.plugins.ArtConverters ( ArtConverters version 17.0.0 - 17.0.0) <4F370E42-56A8-3057-A7DD-61B5D2B3ACFD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/ArtConverters.aip/Contents/MacOS/ArtConverters
0x10e1e4000 - 0x10e1eafff +com.adobe.illustrator.plugins.FlattenTransparency ( Flatten Transparency version 17.0.0 - 17.0.0) <045A9276-1B27-338B-94E2-1E4726635D74> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/Flatten Transparency.aip/Contents/MacOS/FlattenTransparency
0x10e7f0000 - 0x10e7f5ff7 +com.adobe.illustrator.plugins.ToolSelector (Tool Selector version 17.0.0 - 17.0.0) <453CB9EB-FF1F-3BDC-BDAA-78965A046402> /Applications/Adobe Illustrator CC/*/ToolSelector
0x110a6d000 - 0x110b10ff7 ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x111080000 - 0x111164fff +IMSLib.dylib (7.0.0.146 - 7.0.0.146) <38D7DA66-E06E-38A3-9401-42755F56C2C5> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/IMSLib.dylib
0x11117c000 - 0x1111b7fff +com.adobe.illustrator.plugins.TransparencyPalette (Transparency Palette version 17.0.0 - 17.0.0) <1AB8ABAA-AD22-352A-B0B3-89169A7D13CA> /Applications/Adobe Illustrator CC/*/TransparencyPalette
0x1111cc000 - 0x1111d4fff +com.adobe.illustrator.plugins.PathSuite (PathConstruction Suite version 17.0.0 - 17.0.0) <CB2F0FF4-6DA4-3636-8153-5C985E9C817D> /Applications/Adobe Illustrator CC/*/PathSuite
0x1111de000 - 0x1111e0fff +com.adobe.illustrator.plugins.FlattenS (Flatten Suite version 17.0.0 - 17.0.0) <4C0CFC8F-05C4-34C0-8C70-E02944518E91> /Applications/Adobe Illustrator CC/*/FlattenS
0x1111e6000 - 0x1111eefff +com.adobe.illustrator.plugins.fileclipboardpref (FileClipboardPref version 17.0.0 - 17.0.0) <83D88BBD-5E72-39CD-9F05-7DD60562DA0B> /Applications/Adobe Illustrator CC/*/fileclipboardpref
0x111383000 - 0x11138bff7 +com.adobe.illustrator.plugins.ExpandS (Expand Suite version 17.0.0 - 17.0.0) <11F2A935-1376-3A44-8FDA-C52751989A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/ExpandS.aip/Contents/MacOS/ExpandS
0x11139c000 - 0x1113c4ff7 +com.adobe.illustrator.plugins.DocInfo (Document Info version 17.0.0 - 17.0.0) <C4BC3A50-46AF-37FE-86B5-CF7E5F26440D> /Applications/Adobe Illustrator CC/*/DocInfo
0x1113d0000 - 0x1113d9ff7 +com.adobe.illustrator.plugins.Colors (Colors version 17.0.0 - 17.0.0) <6BDF7325-2793-38E8-96DE-A97A9E727CB6> /Applications/Adobe Illustrator CC/*/Colors
0x1113e0000 - 0x1113fbfff +com.adobe.illustrator.plugins.GlobAdjTool (Reshape Tool version 17.0.0 - 17.0.0) <739A09E1-9BB7Hi Drake,
Please do let me know your preferred timings so that I can schedule the connect session. My time zone is India (+5:30 GMT).
In the meanwhile can you please check that if "WacomMultiTouch.framework" exists at location "/Library/Frameworks", if so than please take a back-up of this framework and then delete it from this location i.e. "/Library/Frameworks".
Then launch AI CC. Please do let me know about your findings.
With Best Regards,
Raghuveer
[email protected] -
Adobe illustrator updated now crashing on launch
I updated CC illustrator last night 7th Oct 2014, and this morning it crashes every time I launch it, all other CC apps work, is anyone else having this issue?
Since I posted the above I have installed Suitcase Fusion 6. Illustrator continued to crash at every launch.
I have tried opening with the Shift Option Command keys held down to rest the preferences. No change. I uninstalled Suitcase Fusion, removed all the plugins and tried again several times. Illustrator continues to crash at launch. I have run maintenance apps (Clean my Mac and Mac Keeper), I have also rebuilt my permissions in Disk Utility. No change. I downloaded and installed FontExplorer Pro. No change. I uninstalled Illustrator and redownloaded it. Despite deleting the preferences when I uninstalled Illustrator I now get a window asking me do I want to reopen windows that were open when Illustrator crashed. THERE WERE NO OPEN WINDOWS. When I dismiss this window (i have tried both choices: restore and not) Illustrator crashes.
I have now, today, between 9am and 11:26am AEDST have unsuccessfully tried to open Illustrator 18 times. It is still not open. I can't finish an urgent client project.
Is anyone at Adobe listening?? -
Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105aab000 - 0x105b70fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bbd000 - 0x105dcbfff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105e0d000 - 0x1065e0ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
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0x11c1d3000 - 0x11c260fe7 +com.adobe.illustrator.plugins.dBrushTool (Bristle Brush Tool version 16.0.0 - 16.0.0) <C8ACE46D-AC4B-9BAE-1B4E-F2B6A405EDFF> /Applications/Adobe Illustrator CS6/*/dBrushTool
0x11c278000 - 0x11c2cefff +com.adobe.illustrator.plugins.CropAreaTool (CropAreaTool version 16.0.0 - 16.0.0) <667076C9-E5B7-F554-CE18-A3B7071B2216> /Applications/Adobe Illustrator CS6/*/CropAreaTool
0x11c2e8000 - 0x11c325fff +com.adobe.illustrator.plugins.CalligraphicBrushTool (Calligraphic Brush Tool version 16.0.0 - 16.0.0) <B787FB6C-39DA-ADB6-8932-6C40D7015FAF> /Applications/Adobe Illustrator CS6/*/CalligraphicBrushTool
0x11c33b000 - 0x11c356ff7 +com.adobe.illustrator.plugins.BoundingBox (BoundingBox version 16.0.0 - 16.0.0) <A6E7E18C-4B89-99F3-4ED0-37EFB11077E6> /Applications/Adobe Illustrator CS6/*/BoundingBox
0x11c36c000 - 0x11c38dfef +com.adobe.illustrator.plugins.ArtOnPathBrushTool (Art Brush Tool version 16.0.0 - 16.0.0) <69484EA9-036C-FBEB-9878-09A2232CD9A0> /Applications/Adobe Illustrator CS6/*/ArtOnPathBrushTool
0x11c394000 - 0x11c3eafe7 +com.adobe.illustrator.plugins.VectorizeUI (VectorizeUI version 16.0.0 - 16.0.0) <84B13AD7-F785-8270-C54D-D5F83B8E49C1> /Applications/Adobe Illustrator CS6/*/VectorizeUI
0x11c403000 - 0x11c44cfe7 +com.adobe.illustrator.plugins.VariablesPaletteUI (PlanetXUI version 16.0.0 - 16.0.0) <99ECF2C9-6074-5438-FBD5-4EB09062DE07> /Applications/Adobe Illustrator CS6/*/VariablesPaletteUI
0x11c465000 - 0x11c477fe7 +com.adobe.illustrator.plugins.TransformUI (TransformUI version 16.0.0 - 16.0.0) <C89EABC6-F8D2-ECE8-2905-C7615C7A9B6C> /Applications/Adobe Illustrator CS6/*/TransformUI
0x11c488000 - 0x11c4d1ff7 +com.adobe.illustrator.plugins.svgFileFormatUI (svgFileFormatUI version 16.0.0 - 16.0.0) <F1C90721-3229-3D0F-FCF2-46CE49BA2917> /Applications/Adobe Illustrator CS6/*/svgFileFormatUI
0x11c4f0000 - 0x11c506ff7 +com.adobe.illustrator.plugins.PreferenceUI (PreferenceUI version 16.0.0 - 16.0.0) <6D90CDCF-98B5-F646-7D87-E837630E08BE> /Applications/Adobe Illustrator CS6/*/PreferenceUI
0x11c518000 - 0x11c547fe7 +com.adobe.illustrator.plugins.PathfinderUI (PathfinderUI version 16.0.0 - 16.0.0) <427FBEC9-0A75-459E-2F81-006E93081073> /Applications/Adobe Illustrator CS6/*/PathfinderUI
0x11c55d000 - 0x11c721fe7 +com.adobe.illustrator.plugins.IllustratorUI (IllustratorUI version 16.0.0 - 16.0.0) <8DA53C49-333D-C0E6-D301-058A25263B98> /Applications/Adobe Illustrator CS6/*/IllustratorUI
0x11c77a000 - 0x11c7acfe7 +com.adobe.illustrator.plugins.FlattenTransparencyUI ( Flatten Transparency version 16.0.0 - 16.0.0) <1C3F3D66-9070-8833-3816-2EA3A73A4229> /Applications/Adobe Illustrator CS6/*/FlattenTransparencyUI
0x11c7c3000 - 0x11c84dff7 +com.adobe.illustrator.plugins.BrushManagerUI (ShapeToolUI version 16.0.0 - 16.0.0) <B34A05F5-CD84-BFF0-A393-0D965AB9B268> /Applications/Adobe Illustrator CS6/*/BrushManagerUI
0x11c86e000 - 0x11c8a7fe7 +com.adobe.illustrator.plugins.AIToolBoxUI (AIToolBoxUI version 16.0.0 - 16.0.0) <3EFFDCFF-F661-7E2B-03B6-829D174D9AFE> /Applications/Adobe Illustrator CS6/*/AIToolBoxUI
0x11c8bc000 - 0x11c8bdfff +com.adobe.illustrator.plugins.MPSCommon (MPSCommon version 16.0.0 - 16.0.0) <7CE4FC8A-FE54-9ECC-7510-2B7C9A5C8388> /Applications/Adobe Illustrator CS6/*/MPSCommon
0x11c8c1000 - 0x11c8cfff7 +com.adobe.illustrator.plugins.Pathfinder (Pathfinder Plugin version 16.0.0 - 16.0.0) <B7E2D341-20BC-C75D-AD6F-654333A54018> /Applications/Adobe Illustrator CS6/*/Pathfinder
0x11c8d4000 - 0x11c8daff7 +com.adobe.illustrator.plugins.PathSuite (PathConstruction Suite version 16.0.0 - 16.0.0) <5A1AE733-F5FD-CFFD-C56C-BC70F62EBFAA> /Applications/Adobe Illustrator CS6/*/PathSuite
0x11c8e6000 - 0x11c8e7ff7 +com.adobe.illustrator.plugins.FlattenS (Flatten Suite version 16.0.0 - 16.0.0) <6BBC192F-BCB1-0E61-F843-BC33D5B60F21> /Applications/Adobe Illustrator CS6/*/FlattenS
0x11c8eb000 - 0x11c8f2fff +com.adobe.illustrator.plugins.fileclipboardpref (FileClipboardPref version 16.0.0 - 16.0.0) <8A7FC7EE-8B19-6F67-BE4D-91ACEA380A9B> /Applications/Adobe Illustrator CS6/*/fileclipboardpref
0x11ca00000 - 0x11ca7bfff +com.adobe.illustrator.plugins.IdeaFileFormat (IdeaFileFormat version 15 . 0 . 0 . 0 - 15 . 0 . 0 . 0) <965B3247-33FD-925A-48E0-237F83D1CC7A> /Applications/Adobe Illustrator CS6/*/IdeaFileFormat
0x11caee000 - 0x11cb22fef +com.adobe.illustrator.plugins.Workspaces (Workspaces version 16.0.0 - 16.0.0) <D15082E8-8C3A-6E9B-7305-917B95174834> /Applications/Adobe Illustrator CS6/*/Workspaces
0x11cb37000 - 0x11cb77fef +com.adobe.illustrator.plugins.TransparencyPalette (Transparency Palette version 16.0.0 - 16.0.0) <C1016A50-2D07-B238-571A-399B99766707> /Applications/Adobe Illustrator CS6/*/TransparencyPalette
0x11cb8e000 - 0x11cbcdfff +com.adobe.illustrator.plugins.TransformPalett (Transform Palette version 16.0.0 - 16.0.0) <AA7FE831-C953-B179-1733-736205A0CEF6> /Applications/Adobe Illustrator CS6/*/TransformPalett
0x11cbe3000 - 0x11cc27fe7 +com.adobe.illustrator.plugi -
Adobe Illustrator CS5 crashes upon launch
Hi there,
I have just installed the Master Collection and all apps work fine, except for Illustrator that crashes upon launch. I tried cleaning font caches, rebooting, running Onyx, etc. But to no avail. The Master Collection is the Czech version. Here I post the crash log. If anybody could help me I would be very glad.
Thanks a lot in advance,
LackoB
Process: Adobe Illustrator [200]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [86]
Date/Time: 2010-05-25 19:01:17.744 +0900
OS Version: Mac OS X 10.6.3 (10D2094)
Report Version: 6
Interval Since Last Report: 21913 sec
Crashes Since Last Report: -4
Per-App Interval Since Last Report: -42 sec
Per-App Crashes Since Last Report: -4
Anonymous UUID: 0F8C198A-E2C6-4406-9954-68A3FD27F5BF
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x92780050 strncpy + 80
1 ...e.illustrator.plugins.ADMTP 0x20622e20 0x20620000 + 11808
2 ...e.illustrator.plugins.ADMTP 0x20625bd9 0x20620000 + 23513
3 ...e.illustrator.plugins.ADMTP 0x20627134 0x20620000 + 28980
4 ...tor.plugins.FrameworkServer 0x1dcd08ca PluginMain + 1712
5 com.adobe.coretech.adm 0x1f0cb0dd 0x1f0c0000 + 45277
6 com.adobe.coretech.adm 0x1f0d4a4d 0x1f0c0000 + 84557
7 com.adobe.coretech.adm 0x1f0d840c 0x1f0c0000 + 99340
8 com.adobe.coretech.adm 0x1f0c1485 0x1f0c0000 + 5253
9 com.adobe.coretech.adm 0x1f0ddfc9 0x1f0c0000 + 122825
10 ...tor.plugins.FrameworkServer 0x1dcd0a54 PluginMain + 2106
11 ...e.illustrator.plugins.ADMTP 0x2062263b 0x20620000 + 9787
12 ...tor.plugins.FrameworkServer 0x1dcd0e3a PluginMain + 3104
13 ...tor.plugins.FrameworkServer 0x1dcd11dd PluginMain + 4035
14 ...tor.plugins.FrameworkServer 0x1dcd2317 PluginMain + 8445
15 ...e.illustrator.plugins.ADMTP 0x2062bc05 PluginMain + 179
16 com.adobe.illustrator 0x006c282e AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3698310
17 com.adobe.illustrator 0x006be993 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3682283
18 com.adobe.illustrator 0x006c6656 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3714222
19 com.adobe.illustrator 0x001ab95d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1634569
20 com.adobe.illustrator 0x005505bd AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2182165
21 com.adobe.illustrator 0x001b3009 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1664949
22 com.adobe.illustrator 0x001b4a2d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671641
23 com.adobe.illustrator 0x0010af6a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 976662
24 com.adobe.illustrator 0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
25 com.adobe.illustrator 0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
26 com.adobe.illustrator 0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
27 com.adobe.illustrator 0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
28 com.adobe.illustrator 0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
29 com.adobe.illustrator 0x00003346 0x1000 + 9030
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92794b42 kevent + 10
1 libSystem.B.dylib 0x9279525c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x92794719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x927944be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x92793f41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x92793bd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92794168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.amt.services 0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0458d18c AMTThread::Worker(void*) + 24
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9276e35a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9279bea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x927caa28 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x941f0465 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x941f01a3 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x942143eb TimerThread + 97
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 AdobeAGM 0x0198b8f5 AGMInitialize + 3243373
4 AdobeAGM 0x0198c545 AGMInitialize + 3246525
5 AdobeAGM 0x01992138 AGMInitialize + 3270064
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x92793bd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92794168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x927c7e44 nanosleep$UNIX2003 + 188
2 ...trator.plugins.AISaveForWeb 0x2316c89b CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
3 ...trator.plugins.AISaveForWeb 0x231672e3 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
4 ...trator.plugins.AISaveForWeb 0x2316c9a8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
5 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
6 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x9276e35a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9279bea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x927caa28 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x2e40ed27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x2e58406b APXGetHostAPI + 4096475
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffef63 ebx: 0x20622bdf ecx: 0x00000100 edx: 0x0000000d
edi: 0xbfffef63 esi: 0x00000000 ebp: 0xbffff0c8 esp: 0xbfffef24
ss: 0x0000001f efl: 0x00010216 eip: 0x92780050 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x12d9000 - 0x13a6fe7 +AdobeAXEDOMCore ??? (???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1415000 - 0x1425fff com.apple.carbonframeworktemplate 1.0 (1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x142a000 - 0x1445ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
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0x1506000 - 0x1506fff +SPBasic ??? (???) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
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0x1518000 - 0x162cfff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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0x1d57000 - 0x1d78ff7 +AdobeBIBUtils ??? (???) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
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0x21f5000 - 0x22d8fef +AdobePDFPort ??? (???) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
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0x20cd4000 - 0x20cf2ffe +com.adobe.illustrator.plugins.MPSExport MPSExport version 15.0.0 (15.0.0) <9DC59636-5A06-4A8F-F2DD-150C8B977A8C> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/MPSExport.aip/Contents/MacOS/MPSExport
0x20cfc000 - 0x20d3bfea +com.adobe.illustrator.plugins.JPEG JPEGFormat version 15.0.0 (15.0.0) <D84BF213-3D23-3993-2F66-7039A5AEC8DA> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/JPEGFormat.aip/Contents/MacOS/JPEG
0x20d45000 - 0x20d52ffc +com.adobe.illustrator.plugins.Jpeg2000 Jpeg2000 version 15.0.0 (15.0.0) <30A2213B-ECF8-035A-4380-7CA142BDD123> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/Jpeg2000.aip/Contents/MacOS/Jpeg2000
0x20d59000 - 0x20d5cffb +com.adobe.illustrator.plugins.GIF89 GIF89a Format version 15.0.0 (15.0.0) <929AF430-A08D-0A96-C140-C14D2D8A848F> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/GIF89a.aip/Contents/MacOS/GIF89
0x20d60000 - 0x20d6bfee +com.adobe.illustrator.plugins.FXGFileFormatUI MXGFileFormatUIEN version 15.0.0 (15.0.0) <29098458-9EEF-56BB-5500-082CA55EF11A> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/FXGFileFormatUI.aip/Contents/MacOS/FXGFileFormatUI
0x20d7e000 - 0x20f0afef +com.adobe.illustrator.plugins.FXGFileFormat MXGFileFormat version 15.0.0 (15.0.0) <5C05C31A-110B-DCFC-1DFB-C46857C2A149> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/FXGFileFormat.aip/Contents/MacOS/FXGFileFormat
0x20f53000 - 0x2194ffef +aflame ??? (???) <B07806FD-0449-CBC6-FB92-0745A6D914D5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/aflame.framework/Versions/A/aflame
0x21b12000 - 0x21ca3ff3 +aflamingo ??? (???) <C4136948-FE16-15C4-F1B9-040E014AF2CA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/aflamingo.framework/Versions/A/aflamingo
0x21e66000 - 0x21e8dfe4 +com.adobe.illustrator.plugins.FHImport FHImport version 15.0.0 (15.0.0) <66790786-2D8B-3036-8D64-819057A4EC7C> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/FHImport.aip/Contents/MacOS/FHImport
0x21e98000 - 0x22a82fff +com.adobe.illustrator.plugins.DxfDwg DxfDwg version 15.0.0 (15.0.0) <3929A3BF-46AC-C56F-765D-50A48F0FD5FE> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/DxfDwg.aip/Contents/MacOS/DxfDwg
0x22ceb000 - 0x23302fec +com.adobe.illustrator.plugins.AISaveForWeb SaveForWebEN version 15.0.0 (15.0.0) <484602C1-43D0-5545-BC79-6C9BE458714F> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/AISaveForWeb.aip/Contents/MacOS/AISaveForWeb
0x235fa000 - 0x235fcfff +com.adobe.illustrator.plugins.MaskHelper MaskHelper version 15.0.0 (15.0.0) <EA826DF7-190B-7AFB-AE1F-A26A2091A372> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Filters.localized/MaskHelper.aip/Contents/MacOS/MaskHelper
0x23700000 - 0x23704ffb +com.adobe.illustrator.plugins.ZigZag Zig Zag version 15.0.0 (15.0.0) <E0CF54A5-84BD-E29F-9858-87E6FAHi,
Try the following:
1) Create a new admin user and try to launch in it.
If that doesn't help than try this:
1) Uninstall with the option to remove preferences
2) Delete Adobe Illustrator CS5 folder under /Applications if left behind.
3) Install AI again.
-Anirudh
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