Illustrator 2014 crash on yosemite fresh install

Hi all,
I've a big big problem. After installing Yosemite Illustrator crashs and I can't start it.
I've done a fresh install of Yosemite, I've updated Jva to 8.5 I've uninstalled and the installed illustrator.
But none of this solution worked for me.
Can you help me?

Sorry Jacob,
I've tried but your method doesn't work.
When I start illustrator I receive this error message:
Process:               Adobe Illustrator [20684]
Path:                  /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:            com.adobe.illustrator
Version:               18.1.1 (18.1.1)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Illustrator [20684]
User ID:               501
Date/Time:             2014-12-23 00:29:14.449 +0100
OS Version:            Mac OS X 10.10.1 (14B25)
Report Version:        11
Anonymous UUID:        78C96924-67AF-5795-9A3D-8D075BFEC9ED
Sleep/Wake UUID:       E8C91FC2-F59A-429A-A1F5-8952DF179D0B
Time Awake Since Boot: 59000 seconds
Time Since Wake:       2400 seconds
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

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    [Thu Mar 05 10:19:07 2015] ---------------------------------------------------------
    [Thu Mar 05 10:19:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Thu Mar 05 10:19:07 2015] ---------------------------------------------------------

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    Hitachi HTS545050B9A302 disk0 : (500.11 GB)
    EFI (disk0s1) <not mounted> : 210 MB
    Macintosh HD (disk0s2) / : 499.25 GB (78.37 GB free)
    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    USB Information: ℹ️
    Logitech USB Keyboard
    composite_device 15.52 GB
    STORE N GO (disk1s1) /Volumes/STORE N GO : 15.52 GB (1.18 GB free)
    Apple Inc. BRCM20702 Hub
    Apple Inc. Bluetooth USB Host Controller
    Plantronics Plantronics .Audio 628 USB
    SIGMACHIP Usb Mouse
    Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
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    Mac App Store and identified developers
    Kernel Extensions: ℹ️
    /Library/Extensions
       [loaded] at.obdev.nke.LittleSnitch (4234 - SDK 10.8) [Click for support]
    /System/Library/Extensions
       [not loaded]  com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]
       [loaded] com.netralia.driver.VBMicDriver (1.0.0 - SDK 10.7) [Click for support]
       [loaded] com.netralia.driver.VBSpeakerDriver (1.0.0 - SDK 10.7) [Click for support]
       [not loaded]  com.sony.driver.prs2 (1.0.3d1) [Click for support]
    /Users/[redacted]/Downloads/LCC Installer-1.app
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    Problem System Launch Agents: ℹ️
       [failed] com.paragon-software.NTFS.SparkleUpdate.plist [Click for support]
       [running] com.paragon.NTFS.notify.plist [Click for support]
    Launch Agents: ℹ️
       [running] at.obdev.LittleSnitchUIAgent.plist [Click for support]
       [not loaded]  com.adobe.AAM.Updater-1.0.plist [Click for support]
       [running] com.Logitech.Control Center.Daemon.plist [Click for support]
       [loaded] com.oracle.java.Java-Updater.plist [Click for support]
       [running] com.rosettastone.rosettastonedaemon.plist [Click for support]
       [not loaded]  com.sony.ReaderDesktop.RunReaderDesktop.plist [Click for support]
       [not loaded]  com.teamviewer.teamviewer.plist [Click for support]
       [not loaded]  com.teamviewer.teamviewer_desktop.plist [Click for support]
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       [running] at.obdev.littlesnitchd.plist [Click for support]
       [loaded] com.adobe.fpsaud.plist [Click for support]
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       [loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
       [loaded] com.teamviewer.Helper.plist [Click for support]
       [not loaded]  com.teamviewer.teamviewer_service.plist [Click for support]
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       [loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
       [loaded] com.adobe.ARM.[...].plist [Click for support]
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    User Login Items: ℹ️
    Dropbox Application (/Applications/Dropbox.app)
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    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
       Flash Player: Version: 16.0.0.305 - SDK 10.6 Cannot contact Adobe
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
       nplastpass: Version: 2.0.25 [Click for support]
       Silverlight: Version: 4.1.10329.0 [Click for support]
    JavaAppletPlugin: Version: Java 7 Update 51 Check version
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       Picasa: Version: 1.0 - SDK 10.4 [Click for support]
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    LastPass
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    EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
       CallRecorder: Version: v2.5.12 - SDK 10.8 [Click for support]
    3rd Party Preference Panes: ℹ️
       Flash Player  [Click for support]
       Flip4Mac WMV  [Click for support]
       Java [Click for support]
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    Time Machine: ℹ️
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    Auto backup: YES
    Volumes being backed up:
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    Total number of backups: 39
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    19% WindowServer
    8% soffice
    2% Evernote
    2% Little Snitch Agent
    0% fontd
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    945 MB Finder
    490 MB WindowServer
    421 MB softwareupdated
    215 MB soffice
    163 MB Evernote
    Virtual Memory Information: ℹ️
    1.33 GB Free RAM
    3.55 GB Active RAM
    2.14 GB Inactive RAM
    1.57 GB Wired RAM
    4.37 GB Page-ins
    168 KB Page-outs
    Diagnostics Information: ℹ️
    Feb 22, 2015, 10:10:31 AM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-02-22-101031_[redacted].cra sh
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       Feb 20, 2015, 06:03:25 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-02-20-180325_[redact ed].cpu_resource.diag [Click for details]
       Feb 20, 2015, 05:48:59 PM /Library/Logs/DiagnosticReports/WindowServer_2015-02-20-174859_[redacted].cpu_r esource.diag [Click for details]
       Feb 20, 2015, 04:57:38 PM /Library/Logs/DiagnosticReports/iAntivirus_2015-02-20-165738_[redacted].cpu_res ource.diag [Click for details]
       Feb 20, 2015, 01:55:00 PM /Library/Logs/DiagnosticReports/coreservicesd_2015-02-20-135500_[redacted].cpu_ resource.diag [Click for details]
    Feb 20, 2015, 01:36:26 PM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-02-20-133626_[redacted].cra sh
    Feb 20, 2015, 01:10:44 PM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-02-20-131044_[redacted].cra sh
    Feb 20, 2015, 01:10:14 PM /Library/Logs/DiagnosticReports/soffice_2015-02-20-131014_[redacted].hang
    Feb 20, 2015, 01:08:12 PM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-02-20-130812_[redacted].cra sh
    Feb 20, 2015, 12:54:21 PM /Library/Logs/DiagnosticReports/soffice_2015-02-20-125421_[redacted].hang
    Feb 20, 2015, 12:49:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/TrueCrypt_2015-02-20-124911_[r edacted].crash
       Feb 18, 2015, 04:04:28 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-18-160428_[redacted].panic [Click for details]

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    0xffffff81102c3400 : 0xffffff8007d78de7
    0xffffff81102c3530 : 0xffffff800813160e
    0xffffff81102c36d0 : 0xffffff800812aab9
    0xffffff81102c3760 : 0xffffff8008140ccf
    0xffffff81102c3930 : 0xffffff8007f3f2f8
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    0xffffff81102c3b40 : 0xffffff8007f52005
    0xffffff81102c3b90 : 0xffffff8007f62505
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    com.apple.filesystems.smbfs 3.0.0
    com.apple.driver.AppleBluetoothMultitouch 85.3
    com.apple.iokit.SCSITaskUserClient 3.7.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
    com.apple.driver.AudioAUUC 1.70
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AGPM 100.14.37
    com.apple.driver.ApplePlatformEnabler 2.1.0d1
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD5000Graphics 10.0.0
    com.apple.driver.AppleHDA 266.5
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleLPC 1.7.3
    com.apple.driver.AppleThunderboltIP 2.0.2
    com.apple.driver.AppleBacklight 170.4.12
    com.apple.driver.AppleUSBEthernet 2.4.7
    com.apple.driver.AppleHV 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AirPort.Brcm4360 900.19.8
    com.apple.driver.AppleCameraInterface 5.23.0
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.driver.AppleIntelFramebufferAzul 10.0.0
    com.apple.filesystems.autofs 3.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AppleTopCaseHIDEventDriver 46.2
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.driver.AppleUSBXHCI 705.4.14
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
    com.apple.iokit.IOUSBMassStorageClass 3.7.0
    com.apple.iokit.IOSurface 97
    com.apple.driver.DspFuncLib 266.5
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleHDAController 266.5
    com.apple.iokit.IOHDAFamily 266.5
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
    com.apple.iokit.IOBluetoothFamily 4.3.0f10
    com.apple.iokit.IO80211Family 700.52
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.AppleGraphicsDeviceControl 3.7.21
    com.apple.iokit.IOAcceleratorFamily2 156.4
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.driver.CoreStorage 471
    com.apple.driver.AppleHIDKeyboard 175.5
    com.apple.driver.AppleHSSPIHIDDriver 26.2
    com.apple.driver.AppleMultitouchDriver 260.30
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.AppleThunderboltNHI 3.1.7
    com.apple.iokit.IOThunderboltFamily 4.2.1
    com.apple.driver.AppleHSSPISupport 26.2
    com.apple.driver.AppleIntelLpssSpiController 2.0.45
    com.apple.driver.AppleIntelLpssDmac 2.0.45
    com.apple.driver.AppleIntelLpssGspi 2.0.45
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: MacBookAir6,1, BootROM MBA61.0099.B16, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.12f143
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    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.124.12.8)
    Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
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    Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
    USB Device: My Passport 0824
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

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