Illustrator 2014: Scratch disk preference keeps resetting itself

Hello Illustrator community.
I have recently noticed that in my Illustrator CC 2014 18.0.0, the scratch disk preference setting keeps resetting itself. I'm using a MacBook pro with a single SSD, but I have an external Lacie Thunderbolt SSD that I got to use as the scratch disk for Illustrator and Photoshop. The problem is that if I set the scratch preference to use the external as the primary and my startup as the secondary,  everything is fine and it let's me know that the change will take effect once it's reopened. Upon reopening Illustrator I double check and it's saved, and everything works fine. But if I happen to open Illustrator without my external attached, when I check the scratch preference,  it will revert to using the startup as the main scratch location, which I understand.  But the next time illustrator is opened with my external connected, the scratch setting is still defaulted to using the startup disk. At that point I would need to change the preference, close illustrator and then reopen to make sure Illustrator is using the external as scratch.
So for some reason it's not saving my preference for the scratch disk, while all other preferences seem to be saved fine. In Photoshop CC 2014, I can set the scratch preference,  which works fine, close Photoshop and reopen without the external attached and then close and reopen with the external reattached,  and it will remember my preference for having the external as the primary scratch.
Is this just the way Illustrator is meant to work, or is this possibly a bug? Anyone have experience with this?
I used Illustrator CC 17.x.x before this but didn't notice if it operated the same way, since at that time I didn't have a dedicated scratch disk to use.
Thank you very much, I look forward to your help and replies!

The last thing Adobe AI does upon a quit is to write the existing state of the preferences file to disk. If it is using the local HD as scratch, then that is what is recorded in the preferences.

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