Illustrator 64 bit will not open

Cannot open Illustrator 64bit. It says it cannot oppen.

Which version?
Which build?
Which OS?
Which version of OS?
Which computer?
Which processor?
Exact error text?

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hi,
I updated from mavericks to Yosemite today which was a very bad idea. I had issues with my internal sound adapter and the system start is now very slow. I might going back to mavericks..
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Did update to Illustrator CC on a MAC (O.S. 10.6.8) now Illustrator CC will not open/start.
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incgp,
Did you run the Cleaner Tool between uninstalling and reinstalling?
http://www.adobe.com/support/contact/cscleanertool.html

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Illustrator Cs5 will not open. Recently upgraded hard drive and upgraded to Maverick OS 10.9.3. Where should I start troubleshooting?

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Unless it has worked since the upgrading, I believe you should uninstall, run the Cleaner Tool, and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Adobe Indesign & Illustrator CS6 will not open files off server after Mac Maverick update.

I updated to Mac OS X Maverick and all the sudden my InDesign and Illustrator will not open files off of my works network. I read somewhere about installing the new Java update may help fix it, but I tried it and it did not. I have restarted my computer and reset the connection to the server multiple times, but it does nothing.
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That said, before you start erasing the whole machine, try uninstalling CS6 and then reinstalling it. You might want to run the cleaner tool after the uninstallation.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

CS5 64 bit will not open

I purchased a Sony Vaio with Win 7 64 bit to use CS5 64 bit.
The program installs perfectly but when opening it gets to the final initalization and I get the "Adobe photoshop CS5 has stopped working" error.
I've diabled all security and User account controls then reinstalled, I've even gone as far as a factory reset then redownloaded and reinstalled with no cure.
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Thanks

I completely removed the Wacom driver and CS5 64 bit opened just like it should!
Unfortunately those were the newest drivers for the Wacom Bamboo. I'll try it again. I can always remove them again.
Thanks so much, I've been stressed out about this for days.

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Hello,
Although I am running Windows XP Professional AI CS4 will not open on my computer.
Photoshop and InDesign work perfectly but Illustrator seems unable to recognize the XP operating system and gives an error message accordingly.
Please see the attachment.
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cobaltgreen

If I recall correctly, the issue is introduced by an incorrect install/ update of .NET runtimes (one of the newer versions, 3.5 I think). I've seen the message myself on one of my systems, but I'm not really sure how I fixed it. Reason however dictates, that manually initiating a Windows Update or downloading .NET installers from Microsoft's pages, would be one thing to try. If the solution floats to the top from the murky depths of my brain, I'll report back.
Mylenium

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I recently purchased a new pc and it comes with Windows7 Operating System.
I have Adobe Illustrator 10.03 and it worked perfectly with Windows XP my earlier operating system.
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Emjayy,
It could very well be a preference corruption.
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For starters:
I'm on a Mac, 10.10.1 Yosemite.
Starting this morning, my Illustrator will not open. The last few weeks it has been operating just fine. What happens is I get to a blank welcome screen, the first sign that something is wrong. I'll click that away and simply try to open a new document and it will just hang there. Right clicking on the icon tells me that the "Application not responding..."
Photoshop, InDesign and Bridge have no issues.
I have uninstalled, shut down the computer and reinstalled Illustrator, twice, to no avail.
I have run disk utility, no issues found.
I have turned off most of my fonts to see if that was a cause, still won't open.
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Others in my department can use Illustrator just fine.
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skiyewtah,
You could try to reinstall using the full three step way:
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http://www.adobe.com/support/contact/cscleanertool.html
Some things may linger unless you run the Cleaner Tool.

My adobe illustrator CS3 will not open. It just bounces

Any help is appreciated. My illustrator has been working fine.
Today, when I tried to open a file, it will not open at all for anything.

Greetings! I took it to the mac store to the Genius Bar and they cleaned out the cache folder and all is well now. Thank you for your input and caring on this. It means a lot.
Sent from my iPhone

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Photoshop CS5 64 bit will not open in windows 8

PS CS5 will not open in windows 8 (neither will lightroom install)

I am also having the same issue. I have Adobe Photoshop CS5.1. The program worked fine in Windows 7 64bit. I recently upgraded laptops to a Samsung with Windows 8 - 64bit. After full install program will not run/open. Here is what I have tried to no avail:
Right Click Photoshop.exe file > Properties > Compatibility Tab >
Run Compatibility Troubleshooter > Troubleshoot Program >
Checked box that reads: The program worked on earlier versions of Windows but will not install or run >
NEXT > Selected Windows 7 for last version program ran on > NEXT >
Test the Program button > NEXT > No this did not help, report the issue to Microsoft >
Check for more solutions > Issues Found with Yellow Exclamation Point - "Incompatible Program Detected" >
CLOSE
No other options have worked either. Ive tried compatibility for Windows XP SP2 and SP3 and neither of those worked either.
I really do not want to pay to upgrade already - how can this be fixed??

Illustrator cs4 will not open

I have tried everything Illustrator CS4 will not open

That is evil, is it not? Sorry, but you need to be more specific - operating system, system specs, what you have tried so far, error messages that may come up.
Mylenium

CS4 32 bit will not open under Win 7 64 bit.

Upgraded from Win 32 bit XP to Win 7 64 bit. While in the process of rebuilding my system downloaded and installed Beta versions of CS6 and Bridge for CS6, before trying to install my current CS4 version. I do not know whether this is causing any of the following problems that I am experiencing.　　　　　　　　A short time later I installed CS4, ending up with both the 32 and 64 bit versions of CS4. Interestingly, this install did not install a CS4 version of Bridge in either 32 bit or 64 bit, possibly because the Beta CS6 version of Bridge was installed? 　　　　　
However, from a previous system backup I was able to retrieve a copy of the CS4 version (presumably 32 bit version) of Bridge, which I simply copied to the new system and found that it works fine. Interestingly now the CS6 version of Bridge loads one of the two CS4 versions and not the Beta CS6, but I cannot tell which one of the CS4 versions. Question: how does one determine whether the loaded version is the 32 or 64 bit version? If I click on System Info it does say X64 which I assume means the 64 bit version is loaded. Is this the way to tell?　　　　　　　　
The CS4 version of Bridge now apparently defaults to the 64 bit version of CS4 on opens.　　　　　
I have now read that most if not all my previous plugins will not run under CS4 64 bit, so I really need to be able to run CS4 32 bit. Unfortunately, when I try to open CS4-32, it fails with the following msgs: "Adobe Photoshop CS4 Has Stopped Working." Then,　　　　　
"Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d3882e
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: c0000005
Exception Offset: 0002880f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"　　　　　　　　
The CS4-64 version continues to run as it should.
Assuming that CS6 will come with a 32 bit version when it hits the market I will be upgrading, but for now I really need a working 32 bit version of CS4.
Please help.

Help - System Info will tell you whether you're running the 64 bit or 32 bit version (look at the end of the first line). EDIT: Note that originally said Help - About and have corrected this.
Yes, Photoshop CS6 provides both a 32 and 64 bit version. In fact, it should have installed both on your system.
Normally the two versions don't get into eachothers' hair, EXCEPT for file associations, which may explain the mixup you're having where Bridge runs the last version installed. I doubt it has to do with your crash though.
Have you copied any plug-ins or set an Extra plug-ins folder so that there could be a mixup between the two versions?
Have you checked to see if your display driver has been updated? Go to the web site of the maker of your video card and download the version that matches your hardware and OS. Display driver updates solve many problems.
-Noel

Help Please!!!!!!!! Illustrator file will not open.

My computer froze with my illustrator file open. I was able to re-start my computer with no problems. But when I went to open my .ai file -that I have been working on for weeks- it would not open and the tiny window reading "The file xxxxx.ai is in an unknown format and cannot be opened!"
Okay, I don't know what happened. I had saved the file way before the freeze happened. I really need to get into this file. I would hate to have to start from the beginning all over again. I have an older version of illustrator (11.0.0) in Adobe CS. There were no pictures placed onto the file. Its all a vector file. Can anyone please tell me how I can fix this problem?

Jacob,
Thank you for the tip. I still could not open the illustrator file even after I changed the "Content Recovery" from 0 to 1. I was able to open the file in a text only format and found that all of the "pdf" information was gone, as was all of the rest of the information that was needed (I did compare it to a healthy file). Not sure why all of this was wiped out in the first place. I have had my computer freeze on me before with a file open, and when I rebooted my computer and started the app back up with the file I had been previously working on it would always open with no problems (with back up file on hand!). I guess I will just have to chalk it up to a lesson learned.
Thanks everyone for your help!
SavvySnippet

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Illustrator 64 bit will not open

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