Illustrator and Bridge CS6 don't launch in Mac 10.8.5
Recently, when I try to run Illustrator and Bridge CS6, my mac doesn't let me do while initializing (it shows a splash) and gives me "Adobe Illustrator CS6 quit unexpectedly". I can run Acrobat, InDesign, and Photoshop (package of CS6 design standard). It was working about a month ago.
I already tried to uninstall/reinstall Illustrator, delete preferences and font caches, changing version among 16.0.0-16.0.4, and downgrade Java SE from 1.7.? to 1.6.0_65. I haven't installed any plug-ins yet. Also, I haven't upgraded to Marvericks.
Here is Console messages and actual error log.
Can anyone help me?
----- Console -----
Nov 1 12:59:18 nori com.apple.launchd.peruser.502[182] ([0x0-0x184184].com.adobe.illustrator[5604]): Job appears to have crashed: Abort trap: 6
Nov 1 12:59:18 nori ReportCrash[5607]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Nov 1 12:59:19 --- last message repeated 1 time ---
Nov 1 12:59:19 nori ReportCrash[5607]: Saved crash report for Adobe Illustrator[5604] version 691 (16.0.4) to /Users/nnakata/Library/Logs/DiagnosticReports/Adobe Illustrator_2013-11-01-125919_nori.crash
Nov 1 12:59:19 nori ReportCrash[5607]: Removing excessive log: file://localhost/Users/nnakata/Library/Logs/DiagnosticReports/Adobe%20Illustrator_2013-11 -01-091410_nori.crash
----- Log -----
Process: Adobe Illustrator [5604]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 691 (16.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [182]
User ID: 502
Date/Time: 2013-11-01 12:59:18.052 -0700
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff889e2212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8306fb24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff830b3f61 abort + 143
3 libgcc_s.1.dylib 0x000000010919ce86 uw_init_context_1 + 134
4 libgcc_s.1.dylib 0x000000010919d877 _Unwind_Resume + 55
5 com.adobe.illustrator 0x000000010089b576 0x100000000 + 9024886
6 com.adobe.illustrator 0x00000001008e1831 0x100000000 + 9312305
7 com.adobe.illustrator 0x0000000100a8fdde 0x100000000 + 11075038
8 com.adobe.illustrator 0x000000010098df4e 0x100000000 + 10018638
9 com.adobe.illustrator 0x0000000100991617 0x100000000 + 10032663
10 com.adobe.illustrator 0x000000010099363e 0x100000000 + 10040894
11 com.adobe.illustrator 0x0000000100705feb 0x100000000 + 7364587
12 com.adobe.illustrator 0x00000001008487ce 0x100000000 + 8685518
13 com.adobe.illustrator 0x0000000100704a90 0x100000000 + 7359120
14 com.adobe.illustrator 0x00000001006f4d04 0x100000000 + 7294212
15 com.adobe.illustrator 0x0000000100163528 0x100000000 + 1455400
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff889e2d16 kevent + 10
1 libdispatch.dylib 0x00007fff8b452dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b4529ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102edccfb AGMInitialize + 3255535
3 com.adobe.AGM 0x0000000102eddafc AGMInitialize + 3259120
4 com.adobe.AGM 0x0000000102ee4d8b AGMInitialize + 3288447
5 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfe5d8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfe600 rsp: 0x00007fff5fbfe5d8
r8: 0x00007fff70d72278 r9: 0x00007fff5fbfe4a0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x000000010089b576 r13: 0x00007fff5fbfea30 r14: 0x00007fff70d73180 r15: 0x0000000000000000
rip: 0x00007fff889e2212 rfl: 0x0000000000000206 cr2: 0x00007fff70d6bff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x101876fef +com.adobe.illustrator (691 - 16.0.4) <69AF39E9-A928-8769-94DE-AC579EB0FD84> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101ab9000 - 0x1027feff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102811000 - 0x10287ffef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d3000 - 0x1028d5fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028da000 - 0x102937ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x10295e000 - 0x1029c3ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029f1000 - 0x1029f1ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029f5000 - 0x102b6efff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b81000 - 0x103189fff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103225000 - 0x103267ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x10326f000 - 0x103369fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x10340d000 - 0x10342cfff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103433000 - 0x10345bff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x103462000 - 0x1037c6ff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103812000 - 0x103c58fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cd5000 - 0x104dd3fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
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0x7fff83054000 - 0x7fff83058fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff83059000 - 0x7fff83059fff com.apple.Carbon (154 - 155) <CC5AA589-242E-3BE1-B776-7D4FFD93D0C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8305a000 - 0x7fff83126ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff83127000 - 0x7fff83129fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x7fff83185000 - 0x7fff831b0fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff831b1000 - 0x7fff832d1fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
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0x7fff859ba000 - 0x7fff859e4ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x7fff85eaf000 - 0x7fff85ebafff com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff85ebb000 - 0x7fff85fb0fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff863ee000 - 0x7fff863eefff com.apple.Accelerate (1.8 - Accelerate 1.8) <878A6E7E-CB34-380F-8212-47FBF12C7C96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff86428000 - 0x7fff86434fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff8645e000 - 0x7fff864a1ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff866fc000 - 0x7fff86b19fff FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x7fff86bab000 - 0x7fff86bf5ff7 libGLU.dylib (8.10.1) <6699DEA6-9EEB-3B84-A57F-B25AE44EC584> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff86c32000 - 0x7fff86c88fff com.apple.HIServices (1.20 - 417) <BCD36950-013F-35C2-918E-05A93A47BE8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff86c89000 - 0x7fff86ca8ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff86f59000 - 0x7fff87350fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff87351000 - 0x7fff875f5ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff87852000 - 0x7fff87860ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff87861000 - 0x7fff8786cff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff8786d000 - 0x7fff87884fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff87885000 - 0x7fff8788bfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8788c000 - 0x7fff87898fff libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff87899000 - 0x7fff878abff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff878ad000 - 0x7fff87a22ff7 com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff87a23000 - 0x7fff88650fff com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff886b5000 - 0x7fff889ccff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff889cd000 - 0x7fff889cfff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff889d0000 - 0x7fff889ebff7 libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff88abb000 - 0x7fff88abdfff com.apple.securityhi (4.0 - 55002) <A91F8981-ECB6-3B65-A7BA-8DCBD9CCE3D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff88abe000 - 0x7fff88b15ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x7fff88dab000 - 0x7fff88e2cfff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff88e85000 - 0x7fff88eadfff libJPEG.dylib (851) <64A3EB03-34FB-308C-817B-6106D1F4D80F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff88f0c000 - 0x7fff88f19ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
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0x7fff89d4e000 - 0x7fff89d73ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff89d74000 - 0x7fff89d7aff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff89e71000 - 0x7fff89f17ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <E91B0882-E75C-30E9-8DCD-7A0EEE4405CC> /System/Library/Frameworks/CoreServices.
You have done a great job supplying what we need to know, so think we can help you.
run applications/utilities/disk utility/repair preferences on your drive with mac os
delete users/(USERNAME)/Library/Preferences/com.adobe.mediabrowser.plist - especially if over 1mb
move to desktop users/(USERNAME)/Library/Preferences/Adobe Illustrator CS6 Settings
create a new user account
You can try all 4 at once, or one at a time (up to you, sounds like you know what you are doing), that is the order I recomend to least disrupt your current install
Similar Messages
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Bridge CS6 won't launch in Mac
I just installed Photoshop CS6 on my Mac, 10.7, and when I try to launch Bridge the icon bounces for a few seconds, but then it just closes, no errors or anything at all. It opens fine on the same machine with my other ID. I tried uninstalling and reinstalling twice, got the updates etc. Any advice?
Thanks,
TomDid you try resetting preferences? Hold down the Option key and start Bridge. You should get a reset window with 3 options.
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After renaming my MAC hard drive, Acrobat, Illustrator and Bridge fail to launch. Acrobat returns the error message "An internal error occurred". I've checked this out and it seems related to user permissions. The version is Acrobat X. My machine has multiple user accounts. Any help would be appreciated. I renamed the drive to its original name but to no effect. RR
I resolved the issue.
The problem is indeed a permissions issue with the Adobe Application Support folder.
First, in MAC OS Lion the ~/Library/ folder is hidden by default. You must unhide it in order to proceed. (if it is already visible in your ~/User/ folder, proceed to Step 4.)
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My Adobe Illustrator and Photoshop CS6 aren't opening...
Hello, I am having issues with my Illustrator and Photoshop CS6. Both software are encountering different issues. For Illustrator, the issue is that when the software is trying to start up, it crashes unexpectedly (it seems to get stuck on the "ColorHarmony.aip" then quits). Illustrator opens maybe 5% of the time when i sit there and try to open it, but its rare to get it to work.
For Photoshop, it crashes 50% of the time during start up (similar to Illustrator), but the main issue with Photoshop is that when it actually opens, everything becomes incredibly slow. The mouse glitches and it takes extremely long for anything to actually work, I can't even select tools because the mouse glitches so bad.
inDesign however is completely fine.
I own the Adobe Creative suite : Standard
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Thanks,
-EricMoving this discussion to the Illustrator forum.
Eric you have not posted any installation errors thus I moved this discussion to the Illustrator forum. I would recommend you post any specific launch error or performance inconsistencies in the forum relevant to that software title. You can find a list of available forums at https://forums.adobe.com/welcome. -
My Photoshop and Bridge CS6 is getting spastic ( long waits when I back out of a folder, etc. ) Is it still OK to deactivate and reinstall?
First, have you tried resetting your Preferences? It does fix a lot of problems.
Photoshop:
If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:
Windows - CTRL-SHIFT-ALT immediately after you double-click the PS icon.
Macintosh - CMD-SHIFT-OPTION immediately after you double-click the PS icon.
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Reset your illustrator prefs
Hold fingers over Shift Alt CTLR (PC) or Shift Opt Command (Mac)
Boot Illustrator
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Hi El Gondo,
The following might explain and help solve the problem...
U44M1P7 - Updates :
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html
U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS :
http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manage r-update.html
Thanks!
Ankit -
Update installation Problems: Code U44M1P7 in Extension Manger 6.0.4 and Illustrator and PS CS6
Hello,
After the installation of several updates I find several errors in the error log:
" Update installation Problems: Code U44M1P7 in Extension Manger 6.0.4 and Illustrator and PS CS6"
I use a Mac Book Pro with Retina and MAC OSX 10.7.5.
What is the problem and how can I solve it?
Best regards
FrankFollow the instruction given at the following link:
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html -
I lost Adobe Illustrator and Photoshop CS6 from my mac, how do i reinstall?
i somehow uninstalled my Adobe Illustrator and Adobe Photoshop from my MAC i urgently need to reinstall to my system
Download and Installation Help -
https://helpx.adobe.com/download-install.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
Please can you tell me how to buy Photoshop and Bridge. I dont need any other products
If you want Photoshop CS6 perpetual license (bundled with Bridge CS6) and nothing else then purchase online here
Creative Suite 6 -
My UI preferences are set to identical settings in Illustrator and InDesign ("scale to lower supported scale factor") and AI looks perfect, ID is too big. Why don't they look the same if the settings are the same? Driving me CRAZY. I have my windows scaling factor at 124% and it needs to stay enlarged, otherwise nothing else on my system will be readable. The inconsistency of the workspaces is so annoying.
Hello billwoodard11,
Thanks for the question. If your computer is not compatible with HD 1080p content, you should receive a prompt stating so - but should still be able to download the content for use on other devices. For more information, check out this resource:
Purchasing and viewing HD videos in iTunes - Apple Support
http://support.apple.com/en-us/HT201850
How to purchase, download, or view HD 1080p content
iTunes 10.6 by default is set to purchase, download, and playback HD content in 720p. You must change your local preference setting if you prefer to download, purchase, and playback HD content in 1080p. Depending on your computer's hardware configurations, you may be unable to purchase, rent, or playback content in 1080p. iTunes may display the following dialog:
On Mac or PC
Download the latest version of iTunes. You can download iTunes for free.
From the iTunes menu, choose iTunes > Preferences > Store (for PC, choose Edit > Preferences > Store).
Next to "When downloading High Definition videos, prefer:" set your preference to 1080p1.
Click OK. Now, when you purchase or download HD content, your computer will always download in 1080p, when available.
Depending on your computer's hardware limitations, you may be unable to purchase, rent, or view HD content from the iTunes Store. If you are trying to view HD video on an external display, the display must have a digital connection (DVI, DisplayPort, or HDMI) and support HDCP.
Check out the following resource for information on downloading past purchases, including information on playing purchases on Apple TV:
Download past purchases - Apple Support
http://support.apple.com/en-us/HT2519
Thanks,
Matt M. -
PS CC install requires CS6 and Bridge CS6 to be closed....
I thought that CC was independent of CS6 and wouldn't conflict or change the CS6 installation?
Please close the following applications to continue:
- Adobe Bridge CS6
- Photoshop (Adobe Photoshop CS6)Hi Jeff
No worries, the installation was easy, and everything works. I was just surprised that CS6 needed to be shut down. I thought they'd be independent.
regards
j -
I just purchased a canon 6D. I am unable to view my files in Bridge CS6. I go to help and updates, and it says that everything has been updated. What do I need to do?
Check your camera raw version to be sure it has been updated to camera raw version 7.3 (current is 8.6).
In Bridge: Edit > Camera Raw Preferences. Camera Raw version will be at the top of the preferences.
If it's not 7.3 or later you need to update Photoshop CS6, not Bridge. Direct update link: Be sure to elect the download version for Photoshop CS6.
http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected
Link to list of supported cameras and minimum ACR version required:
Camera Raw plug-in | Supported cameras -
White background issue in Illustrator and Fireworks cs6
Hi Guys,
I'm fairly new to Adobe software in general and I need some assistance.
I've created an image file in Illustrator and exported it as a .png file. The dimensions are 1000x200 but when I export it the file size changes and becomes bigger. I therefore have to change the file size in Fireworks making sure that the quality is kept as Photoshop does not do it for me. Previously when I exported the files the backgrounds appeared transparent after saving but maybe I've changed a setting by accident that has changed this. I'm not sure but I doubt that I have. Anyway after saving the background is white and I cannot seem to figure out how to get this away. It's so frustrating! I've read a few discussions on here but none of them address the issue and give a solution.
I'm selecting the 'Save as' and Flattened png option at 32bit in FW. I've read on the forums that there's a bug on FW regarding this issue? I'm not sure if it has been resolved.
Any assistance in this regard would be highly appreciated.
Thanks!I've created an image file in Illustrator and exported it as a .png file. The dimensions are 1000x200 but when I export it the file size changes and becomes bigger.
1000x200 what?
How do you export and what does this have to do with Photoshop?
Maybe you could place the ai-file as a Smart Object in a Photoshop document if the detour through Photoshop is necessary at all.
maybe I've changed a setting by accident that has changed this.
Can Fireworks import psd files? If so try that.
Could you please post screenshots to illustrate the issue?
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