Illustrator and Kuler sync problem

Illustrator and kuler are not sync. Refresh button in illustrator's kuler panel is disabled. What can i do?

Have you already tried logging out (via the help menu) and then logging in again?

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IPad, iCal and iTunes sync problem

Early last year, I posted (https://discussions.apple.com/message/18503738#18503738) that syncing between my iPad 3 and my Snow Leopard iMac behaved oddly. AppleCare Support dweebs had failed to resolve the issue and no one on here managed to come up with any suggested fix.
However, for no apparent reason, the problem stopped and I stopped monitoring this august and highly esteemed forum and all went well ...
... until recently.
I sync via a USB cable and I do not use iCloud (as I'm on Snow Leopard) save for Find My iPad, all other iCloud options are switched off. All other app syncing appears to work correctly, it is only iCal and Calendars that don't.
Just why things have started to go wrong now, probably in the last three or four weeks, I do not know but now the following syncing errors occur ...
1) On the iPad: new appointments or changes to appointments made on the iPad are not synced to the iMac;
2) On the iMac, changes to appointments already on the iMac are shown on the iPad as both the new and old timings/details, not as replacements;
3) On the iMac, new appointments are made in the default (or last) calendar used. These are then edited as required, with the details put in and, if necessary, calendars changed. On the iPad, however, these will show as both "New event" in the default calendar and as the edited correct appointment, not just as the finalised entry;
4) Appointments deleted from the iMac are not deleted from the iPad.
In other words, changes on the iPad are not synced across to the iMac and changes on the iMac are synced twice, once as the unedited appointment and once as the edited appointment - if an appointment is deleted it remains on the iPad.
When the original problem arose (similar but not identical) the Apple dweebs suggested deleting my iCloud account (not synced, used only for Find My iPad) but doing that this time does not remove the bug.
I'm running a 27" quad-core i7 iMac under MacOSX.6.8 (Build 10K549), iCal v4.0.4 (1395.7) and I sync via USB and iTunes v11.0.2 (26). The iPad is a 64GB 4G/wifi iPad 3, currently running under under iOS6.1.3. To the best of my knowledge, all available updates have been applied to both devices.
I have deleted all calendars off the iPad by deselecting Calendars in iTunes' iPad tab, turned it off. Swicthed off the iMac, Safe Booted and run OnyX full suite, I have then Single User booted, run fsck -fy three times then run applejack AUTO restart, then rebooted the iMac, rebooted the iPad, sync'd without Calendars then resynced with the Calendars selected again.
I had hoped that this would remove any cache files, temporary files, stuck RAM or whatever else could conceivably be causing this bizarre behaviour - to no bl**dy avail! It is behaving exactly and frustratingly as before!
What on earth is going on? if I can't use my iPad as my main calendar and add new appointments when out and about and have them synced properly and reliably to my iMac then the whole thing is a waste of time andI shall have to revert to a paper diary again!
HELP!!!!! Please, before I go mad with frustration!

I'm not sure whether getting no replies to this (or the earlier) query is something of which to be proud - or terrified!
Am I the only person in the world with this bizarre insoluble problem? if so, why me? Am I a Chosen One or, more likely, someone to be punished for a lifetime of misdeeds!
But there is progress. I have no idea what happened at a technical level or why, but the matter has now resolved itself and things are syncing normally. Until the next time!
Perhaps there is a clue somewhere in the following ...
I run my iMac 24/7 and thus I rarely close iCal on the iMac and when i do it is usually by accident. The same applies to Calendars on the iPad, although I do reboot from time to time.
Anyway, I installed some software on the iMac which required a reboot and, as susual, iCal opened via Preferences > Accounts > Startup items - only this time I was presented with a perfectly blank calendar. A message appeared, from within iCal (oh, how I wish i had noticed what it actually said) saying something along the lines of "importing calendars". This took a little while and it wasn't instant - maybe it does this every time it reatrts but too fast for me to notice.
After this "import", if indeed that's what it was, the syncing was corrected!
Coincidence? Cause and effect? Magic? Too many magic mushrooms for breakfast?
If that is what resolved the issue, then how can I cause an import deliberately for when the syncing goes astray again and just what does an "import" do that a normal launch doesn't and which might have resolved the glitch?
I have had this "import" message before, but very very rarely, so it may well have resolved the syncing issue last time and I just didn't make the possible connection.
Does that help anyone come to my rexcue with an explanation and, possibly, a strategy for preventing or deliberatly correcting syncing issues in the future?

Smart objects from Illustrator and Indesign dimensions problem

I have been trying to find an answer to this problem for 6 months now and surprised no one else has tried to find any answers.
When we import something from illustrator or indesign as a smart object, for some reason the objects width and height will not keep their dimensions in proportion.
When the asset is first imported as a smart object it says the width and height are exactly 100%. However after that if you try to change the dimensions they will be out of proportion, usually the width will be 100% but the height will be out by about 1% to begin with. When you scale up, the percentages fall further and further apart. See image attached.
This has become a real problem for our workflow as the creative director insists we must correct every layer which has this issue by typing in the sizes manually, but then this doesnt always fix the problem either depending on which version of photoshop you are using.
Why does this happen, and how can we fix it for good?
Thanks, Chris.

JJMack wrote:
SAS_Creative wrote:
When we import something from illustrator or indesign as a smart object, for some reason the objects width and height will not keep their dimensions in proportion.
I do not have the answer for I don't have illustrator and indesign. I do have Photoshop and have notice that it try to match resolutions and maintain sizes but it may also scale placed object etc. There are some some Photoshop preferences setting that can effect some operations. Photoshop also has support for non square pixels.
Make some test if illustrator and indesign have setting for pixel aspect ratio and DPI resolution. Make sure all documents have the same pixel aspect ratio and same DPI resolution and that the vector object to be imported are not larger then the Photoshop document their being imported to.
Thanks for the suggestions, but none of these would be the answer. Illustrator is Vector so it does not use DPI / Pixel aspect ratios etc.

Aperture 3.1.3 and iPhoto sync problems

Upgraded to Aperture 3.1.3. Then upgraded to Lion. Tried to sync my iPhone and it got as far as photo's and got a -50 Sync error. Went to iTunes and turned off photo sync and the phone syn'd perfectly. Went back to iTunes turned photo sync back on, and got an error again. Went to iTunes turned off sync and checked the option to remove my photo's from the phone. Sync worked fine. Turned the photo sync back on, and it errored out when it was trying to reload the pictures. Turned off the Aperture photo sync and changed it to iPhoto. The next sync it reloaded my 1,500 photos without a hitch.
Bottom line: I explained all I have gone through so you can understand that it is not a corrupt photo library on the phone, and iPhoto sync'd fine, so it certainly appears that Aperture is once again the problem.

I am getting the same "Unknown error (-50)" when trying to sync photos from my Aperture 3 library now.
I did not upgrade to Lion (waiting for a 3rd party driver I need to be updated first for it), but I did update iTunes to 10.4 (80) recently and that is when I noticed the issue.
I haven't had this issue before. It syncs everything else but when iTunes goes from "Analyzing Photos" to "Optimizing Photos" in the sync process it reports that it is unable to sync because of an "unknown error (-50)"
To resolve the problem, I tried the following:
I repaired my Aperture library database (using Option+Command when launching Aperture 3).
Deleted the "iPod Photo Cache" folder inside my Aperture library. It had to resync all my photos again, this time it worked, but the next sync it had the same error again.
Updated my iOS to the latest version.
Did a Repair Disk Permissions on my Mac.
I changed USB cables and ports (using only ports directly on my Mac Pro).
Tried syncing with only iTunes running.
Doing all the above made no difference, I am still getting the error message and it won't sync new photos back to my iPhone 4 now.

Mountain Lion calendar and notes sync problems with exchange server via WLAN

After upgrading to Mountain Lion calendar and notes do not sync anymore with my exchange server via WLAN. There are no syncing problems via ethernet if WLAN is deactivated. Mail works fine with both connection types. Similar problems known? Solutions?
Thanks for any ideas.

Exact same issue ... cropped up in the past 2 weeks. Constantly syncing and re syncing. Watching calendar events show up and disappear. Tried all the normal stuff including deleting and re setting up the entire acct ... no luck. It built out the whole calendar correctly ( from what I could tell) and then started to sync again and appointments randomly appeared and disappeared .....

OS X v10.7, iCal and iCloud - sync problems

BLUF: After installing OS X v.10.7, iCal will not accept my iCloud password and thus will not sync/update my calander events on the laptop to my other devices or to the cloud. Sync-ing is fine between other devices and the cloud, so the Cloud isn't the problem.
Details: I recently allowed Lion to install it's most current update. At the conclusion of the install, it rebooted and gave me the option to install a new version of Lion or to recover from TimeCapsule/TimeMachine. I assume the update failed for some reason, and it was unable to reboot as planned, but it did not give me any indication of the problem nor did it provide any error messages. I allowed it to install a new version of Lion. Unfortunately, not a good start to an OS update.
The reinstall seemed to be ok except that it reset/changed some of my settings for mail accounts and now iCal will not log into iCloud. I have entered the correct iCloud password and it keeps coming back with the same dialog box saying the password is wrong and to re-enter. I have verified both the account name and password by logging into iCloud directly which works fine. New items place on the calendar are never synced to the cloud or to other devices, however, sincing from other devices to the cloud and back is not a problem.
Any help or suggestions appreciated. Thanks.

Problem has been solved - for those who possibly have the same problem, I will note what I did. The trouble-shooting guide mentioned disabling/re-enabling iCloud calendars in iCal through the System Preferences. I noticed when I attempted to do this that iCloud wasn't there anymore. Apparently the reinstall of Lion (after the failed upgrade from 10.7.2 to 10.7.4) required me to re-reinstall (install?) the 10.7.4 upgrade. Once this was done, the iCal connected properly to iCloud and is syncing.
I have also now started the download on MountainLion - hopefully this is an enhancement instead of a source of new problems.

My solution for the "Error -50" and/or "Syncing" problem

Hi
After upgrading to iPhoto 5.0.2 I also had the "Error: -50" problem"
How have I solved this problem => also with the help and tips from other forums.
Before the upgrade all my pictures from iPhoto were available on my iPod Photo (30 GB)
After the upgrade of iPhoto to 5.0.2 I received the "Error: -50" every time I tried to synchronize my iPod. Strange, strange, strange, ...
=> first I detected that putting pictures on my iPod starting from a folder (in stead of iPhoto) worked fine.
Trying to change back to iPhoto did not work and no albums where available in the iPod Options view!
=> then I tried to create a new iPhoto library (press and hold Option(alt)-key while starting iPhoto), put some pictures and albums in it ... and even this did not work.
What did I do to solve this problem!
1. I thrashed my iPhoto application (DO NOT empty you trash, because you have to put it back again)
2. I used "Disk Utility" to repair the disk permissions.
3. I put back my iPhoto application from the thrash (same location as before - Applications folder)
4. and did again a "repair disk permissions"
5. then I tried to sync my NEW iPhoto library on my iPod and EUREKA this worked.
6. Then I switched back to my original iPhoto library (launch iPhoto holding the Option key).
7. Tried to sync ... again the same problem => no pictures and albums available in the iPod - Optoins - Photo tab.
=> conclusion : the problem has to be in my iPhoto library
8. after trying many things (such as eliminating albums => trail and error method) I found the cause for my problem.
=> I used KEYWORDS in my iPhoto library with strange characters and had SMART albums using it. In my situation it was the "&" character.
Replacing or removing this character solved my problem. All my pictures and albums were available in the iPod - Options - Photo tab
9. Sync could be started ... Youpi!
After synchronizing my iPhoto library I noticed that not all pictures were available on the iPod. I start looking which pictures that were missing on my iPod. When I found them I wanted to know why they were not synchronized.
I found the explanation in the file "AlbumData.xml" in the "iPhoto Library" folder.
If you open this file with TextEdit and search for this missing file then you'll find that (at least in my case) corresponding path does not exist (any more). And that was the case for each missing file!
How solving this problem?
1. I tried rebuilding the iPhoto Library => launch iPhoto holding the Option and Command keys. This did not work.
2. What did I do?
2.1. First I exported all my Pictures from the active iPhoto Library (Share - Export)
=> VERY IMPORTANT NOTE : all extra info such as "Key words", Albums, ... will NOT be saved!
2.2. I created a new iPhoto Library (launch iPhoto holding the Option key)
2.3. Then I imported all exported pictures.
=> if you check the file paths in the AlbumData.xml file, you'll see that this info is correct!
2.4. At least I recreated (manually) all "Key words", Albums, ... so I had a duplicate of my original Library.
I hope this also works for other people with the same problem.
Greetings
P@nt@ni

Here my solution for the itunes' "unknown error -50" and not showing any albums in the prefs' tab:
1. All rebuilding options in iphoto didn't resolve the problem.
2. I opened the file "AlbumData.xml" in the iPhoto-Library-Folder with a text editor. I figured out, that the problem wasn't in the Albums, but in the "Master Image List"-Section. They look like this:
<key>1741</key>
<dict>
.. titles, filenames, ....
</dict>
After making a backup of this file, I started deleting entries here (you know, the fastest way to do it is to split it always in halves and check in iTunes if the error still exists). After about half an hour I got the problem key.
3. The problem was: Some (curious) white spaces at the BEGINNING of the comment! Curious, because they weren't visible in iPhoto's comment, but I could delete them in Iphoto! I guess they weren't normal space characters, but any special symbols (line feeds? whatever)
4. After that, the -50 error was gone. Now I could see the Album Names. But the sync stopped after a while with a "... file not found...." - error.
5. Again, with trial&error I found out, that 4 pictures in the last 3 months' rolls made this second problem: I just duplicated them in iPhoto and deleted the original ones. So I still don't know why they have produced this error... anyway,
6. Now all of my photos sync well.
.. well, the whole story took me 2 evenings. I really didn't switched to Mac to play debugger for Apple. Do they read these groups here or do I better write them anywhere? They should get those problems fixed asap! As far as I read in the groups, those errors do exist quite a long time?!
My versions:
iPhoto 5.0.4 (263)
iTunes 5.0.1 (4)
OS X 10.3.9
iPod Nano 1.0

Illustrator and pdf view problem

Hello, I am completely stumped by this one:
Created a document in Adobe Illustrator cs5
1 Visible layer
1 Hidden layer
Saved a copy as a pdf
The visible layer and the hidden layer are both seen on someone else’s computer using Reader version 10.0.1.434
I am using Adobe Acrobat X Version 10.0.3 and can not see the hidden layer, only the visible one.
I create pdf's for proofs all the time like this and have never had this problem. I have done nothing out of the ordinary. I do not understand why I can not see the hidden layer and someone else can on their system. I have tired opening up the file as a Google image as well, and still do not see the hidden file.
I know I should not be able to see the hidden layer, but why can someone else see it?
Thanks in advance for anyones help.

I took a look and what would do this is if your client has Apply Layers Overrides checked
The three small white filed and black stroke paths are on a hidden layer that only shows it I make it visible or have this option checked.
Tell them to uncheck the option.
I am adding this as well if you check that option then save as from Acrobat X 10.1.0 as Acrobat 1.6 this happens when you reopen it but if you have it save with Acrobat 1.8 the hidden layer will not be visible even after a save as unless you check this option again.
Leads me to believe your client is working with Acrobat 7 or 8

IOS music library and iTunes syncing problems

Hello,
Just wondering if the issues that have been bothering me for some time and with multiple recent iOS and iTunes versions are going to get fixed in the future?
Adding or removing music manually or automatically between iTunes and the iOS has resulted in the corruption of the music library on the iOS device several times and the solution to fix the problem is always to empty the device and to start over. For example today I noticed that the album art had disappeared from my music (a known issue) and I searched the forums for a solution. Well the solution is to empty all of the music from the device and upload it back again and the album art will be back. Great! Except the music got deleted and still the space in use is showing "other usage" for the exact size of my deleted music library. If I try to add some music it adds to the space of the mysterious occupied space and the device is soon full. Time to start from scratch again. The syncing is broken and the software is buggy and I'd like it to work flawlessly instead of starting from scratch every time I'm making any minor changes to my music library. I think the reliability of the software and the basic functions is more important than the ability for the phone to ring in the computer whenever I get a call. Which is pretty amazing in someone else's opinion I'm sure.
Oh yes and the iPad is not uploading updated apps to the iTunes automatically which it did some software versions ago (a known issue). This is annoying.

Schpoiler,
I had the very same problem with you. I think the main reason for this happening is purchasing and downloading content with your phone. I don't know how it happens though, this seems the problem with me.
What I did is, I basically erased all content and settings from my iPhone and used my backup in my mac to install everything back again. After that, the "other usage" got really small in size and as I deleted all the songs by using syncing, I saw that music occupied no space in my phone. Then, I synchronized my music back again and now everything works just fine.

Z-10 touch damage and blackberry sync problem

HiI've got a really big problem.On my Z10 the touch isn't working anymore and need to get access to my contacts asap.So I like to copy all my contacts from the device to my PC (Outlook 2013, 32bit) with Blackberry Link. When I'm trying to copy the contacts with Blackberry Link I receive this error message: Sync was unsuccessful error – “CPreferencesManager:Configuration Value for /Preferences/Account_3_196610/DevicePin not set in TransConfig.xml for Translator RimBB”. In KB34453 Blackberry give this resolution: Resolution for Cause 1This issue is under investigation. A resolution is currently unavailable. Now I'm in a really bad situation, I have a broken Z10 with all my contacts in it and I have no access to them. KB Link:http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34453&sliceId=2&docType=kc&noCount=true Any suggestion? Thank you!! Z10 - newest stable version availableLink - newest version from the official website

Thank you Ira. I tried it with the newest Link Version, unfortunately the other step is related to 64-bit Outlook - I'm using 32bit Outlook. Any other suggestions?

Rhythmbox and iPod sync problem

Hi, I use rhythmbox to listen to music and I have an iPod classic 80gb (it's broken it can only take 20gb now).
I wanted to add new songs from scratch on my iPod so this is what I did (after reading many problems with syncing):
-I synced my iPod with an empty playlist ( to delete all songs currently on the device)
-I dragged and dropped the songs I wanted in my ipod, it synced...
Now I ejected it and all I see is the old songs that were on my iPod before I do that, as if nothing had changed, except that I can't listen to them, it's like if it was empty.
When I click "properties" I see that I'm using 10gb on the ipod and when I open my ipod with thunar I can see the song files. I used to be able to play them on rhythmbox but not since I checked the ipod plugin in "plugins".
So I can't click sync with library because it's too big and it says current memory spend for music is 10gb but I can't listen to the songs with the iPod. It's as if my iPod was just an external hard drive with music on it unable to play it.
help please

This is late, I know. But better than nothing:
Your iPod is not recognized as an iPod but as a regular MP3-Player. This means that the songs are copied to your iPod but not written to the iPod database.
The solution is:
1) delete every file and folder from your iPod
2) delete all hidden files (including the trash) on your iPod
3) Unplug the iPod and plug it in again to restack the folders
4) Open Rhythmbox, enable the iPod plugin and restart
5) Rhythmbox now correctly identifies your iPod
6) Sync iPod by right click > Sync

Reading List and bookmarks sync problems

Hello,
I have search answers to my problems and tried all the solutions but it does not work.
https://discussions.apple.com/thread/3883515?searchText=Safari%20reading%20list% 20does%20not%20sync%20with%20iPad
I have an iMac on OS 10.9.5, and iPhone 4s and iPad3 on iOS 7.1.2...
My Safari setting on iCloud are on but the reading list and bookmarks do not sync in neither way...
The strange thing is that I can see that open tabs are syncing, on the iMac, when I search for smth, I can see it displays me the iClouds open tabs from the tablet and iphone... but that is all. no sync of bookmarks and reading list...
any suggestions ?

Hi,
I have the exact same problem (and not only with Safari but with the notes app as well): The information is not synced at all. I've tried toggling the check marks for "safari" and "notes" within the iCloud settings on both sides (iPhone as well as iMac) but it doesn't do anything .... the information does not sync at all!
I had this problem using Mavericks and now still have it using Yosemite. On my iPhone 4 I have the latest iOS version possible, 7.1.2.
BTW: Resetting the devices doesn't solve the problem either ... I already did a complete "restore" of the iPhone yesterday and still the syncing does not work!
BTW2: It seems that nothing gets synced anymore to my iPhone. I just notice that a new contact, added on my iMac, isn't available on my iPhone.
Any help would be welcomed ......

Audio and video sync problem Cs4

Hello!
For the latest 5-6 years i had the same problem.
Video and audio goes out of sync if I capture more then about 10 minutes. The same if I export more then about 10 minutes.
It doesen´t matter what camera I use.
We have 3 different ones
Sony Hvr-A1e, Trv950 E, Pdx 10p
It doesen´t matter what computer I use. Right now we use imac 2.8 Ghz Intel Core 2 Duo. I have tried with PC the same problem.
We always upgrade the Premiere program.
It doesen´t matter if I record Dv Sp or HDV. The same problem.
The process looks normaly like this.
Record in Dv SP Ns48k or HDV1080i
Sequence Presets
Dv PAL Widescreen 48khz
or
HDV 1080i25 (50i)
What makes it even more confusing is that sometimes we capture 30 min in premiere and then when you play it in VLC it is not out of sync but it is in premiere???
I have seen Threads about this but no solution.
Everything works fine if we record shortclips and export less then 10minutes but when we try with longer projects 30 minutes or longer it have NEVER worked. That is the most strange thing. If it works with short projects It can´t be my settings that are wrong or???
Sorry for my terrible English

Unfortunatly I can´t find this program for mac but maybe there are something similiar "out there".
Strange that Adobe can´t fix this???
Thank you anyway! :-)

Audio and video sync problem using itunes player

When I play a movie using itunes it starts out okay but after a few minutes the audio and the video are no longer in sync. Anyone have a solution for this problem
Dennis

I have the same problem.
Motherboard: Gigabyte GA-MA785GPMT-UD2H
Chipset:
North Bridge: AMD 785G
South Bridge: AMD SB710
Video: Integrated ATI Radeon HD 4200
HDMI Audio through the HDMI out port to one of the TV HDMI in port.
Tried on Windows 7 Pro 32bit and Windows 8.1 Pro 64bit.
Tried with the integrated ALC889A audio device enabled and disabled (It seems that the video card drives the HDMI audio device, because it still appears in Windows even if I disable the Audio device in BIOS).
Latest iTunes and drivers installed.
Apple, any suggestions? I'm not having a great customer experience after buying a pair of HD movies in iTunes.

Ipad and iphone syncing problems results in lost work

Hello all,
Sorry if this is treated elsewhere but i couldnt quite find it. I got pages for the flexibility of being able to use both the ipad and iphone to work on the same document and it worked fine at first but now the iphone is having trouble syncing automatically. Now it asks me to resolve a conflict and choose between different versions of the document. I chose the one with the latest timestamp but it wasnt actually the latest version of the document from the ipad. When i went back to the ipad it didn't give any option except to click ok to accept the changes and so reverted my document to an earlier state. I lost all the work i did today and the undo button did nothing but go back to the last changes made to that earlier version of the doc.
I realize there is little hope for restoring my work. I use a webdav account to back up to but unfortunately hadnt done an upload today. From now on I'll be doing it every ten minutes but i really shouldn't have to.
Does anyone have any advice for this? Or at least an email to complain to the developers about their syncing procedure?

Looks like I had similar problem today. I was working on my MacBook on pages and then about an hour later I made some changes on my iPad. This morning it looks like I have to resolve a conflict of having two documents and I have to choose one.

Illustrator and Kuler sync problem

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