Illustrator and Lightroom probs
I have bought cloud, installed and Indesign & photoshop work, but Illustrator loads, almost opens, menus come up, then crashes and gives heaps of code in crash report - Lightroom does the same - WTF? I haven't tried other programs yet but 4 tried, 2 not working is not a good start - I'm running snow leopard and have mac osx 10.6.3 2.4ghz core 2 duo - help!!!!
Nobody can tell anything without some system info and exact details about your documents. most such crashes have nothing to do with teh programs themselves, but rather specific things being used in the files like certain fonts, color profiles and so on...
Mylenium
Similar Messages
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thank you.
ok, but is there a way to customize which applications you would like to download when purchasing the monthly package? For example, I could do the photography option but that only comes with Photoshop and Lightroom. I'd also like to have Illustrator and InDesign. So what should I do to only get those 4?
-
I have just downloaded free trial versions of photoshop, lightroom and illustrator. Photoshop and lightroom working perfectly, illustrator saying the licence has expired and I my now purchase it. Help.
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
-
hello, i am a Mexican artist and ned buy some of the apps but i dont need the full Creative Cloud pacage for now, and the photography plan is not enough, i can buy illustrator, photoshop, lightroom and coreldraw, like make a pacage whit what i need?? or i am dreamer
Corel is a different company
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)
-http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
-http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html
Adobe does not offer "mix and match" subscriptions -
I am trying to download Illustrator to my windows laptop. I tried with CC but got an error when entering the license number. So someone told me that CC is different from CS6 Illustrator, and I have a license only for CS6 Illustrator. What is the correct link for CS6 Illustrator then?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
Can I replace Pantone color books in InDesign, Illustrator, and Photoshop?
These new Pantone + books are a pain in ...well... you understand. In my years as a designer, I have just clicked on the correct book and color swatch, but now...
I am using Windows 7 and the CS6 suite of products. We have a company logo in which both main colors have dramatically changed with the new books. I won't go into all of the tricks we've tried to be able to place it in new documents without the color changing. I now think the only answer is to replace the color books as Adobe recommends. I do have two questions, though.
First, can I change the books in all of my products? Adobe only gives instructions for Illustrator and InDesign, but I regularly have to change vendor logos into our company colors in photoshop, and I am finding the color in Photoshop isn't the same when I bring that logo into Illustrator, even though they have the same number.
Second, what are the end results if I do change the books when I send a document to a printer? We usually do our printing in-house, so I am wondering when we buy PMS 2955 if it will be what I see in the old books or the new books. And what will an out-of-house printer be using?
My main two concerns are (1) seeing the correct color on screen and (2) printing the correct color. I don't really care how I get there, but I'd like it to be a permanent fix so I don't have to go in and manipulate swatches every time I add a logo to an item.
Thanks for any help!
BTW - haven't been to this new forum format and don't know if I am posting this in the right place. If not, please help me find the correct location. Thanks!HI this is good. But i have already seen this.
Its very informative but somehow i felt it lacks the punch and fun factor in a video. I need something which captivates and entrances the audience, not a speech kind of a thing.
Anything else?? -
I can't get my registered versions of CS6 Photoshop and Illustrator to run in full mode. I installed CS6 Design Standard online end of June (an upgrade from CS5.5), on my old MacBook Pro. I didn't run the programs then as I was waiting on arrival of new MacBook Pro. I migrated the programs from my old MacBook to the new, and today tried to run those programs for the first time. InDesign work OK (after an initial hiccup) but Illustrator and Photoshop will only run in trial mode, and won't let me save files. My CS6 Design Standard shows with it's registration in my Adobe Account. All seems in order, but Illustrator and Photoshop won't run in registered mode. Can you please help?
Demons1 in the future please only migrate your documents and settings.
Please use the uninstallers to remove your current installation. They are located in the Applications/Utilities/Adobe Installers folder. Once the uninstall is complete you will also want to run the CC Cleaner Tool. You can find more details at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
If you need to download a fresh copy of the installation files for Creative Suite 6 you can do so at Download CS6 products. -
My Adobe Illustrator and Photoshop CS6 aren't opening...
Hello, I am having issues with my Illustrator and Photoshop CS6. Both software are encountering different issues. For Illustrator, the issue is that when the software is trying to start up, it crashes unexpectedly (it seems to get stuck on the "ColorHarmony.aip" then quits). Illustrator opens maybe 5% of the time when i sit there and try to open it, but its rare to get it to work.
For Photoshop, it crashes 50% of the time during start up (similar to Illustrator), but the main issue with Photoshop is that when it actually opens, everything becomes incredibly slow. The mouse glitches and it takes extremely long for anything to actually work, I can't even select tools because the mouse glitches so bad.
inDesign however is completely fine.
I own the Adobe Creative suite : Standard
My computer is a HP Envy laptop with windows 8.1. It has 16b of RAM, an i7 processor and has a nvidia geforce graphics card.
I have already un-installed and re-installed the software and even did a system restore and it didn't solve the issue.
Please help I need this for school.
Thanks,
-EricMoving this discussion to the Illustrator forum.
Eric you have not posted any installation errors thus I moved this discussion to the Illustrator forum. I would recommend you post any specific launch error or performance inconsistencies in the forum relevant to that software title. You can find a list of available forums at https://forums.adobe.com/welcome. -
Illustrator and Bridge CS6 don't launch in Mac 10.8.5
Recently, when I try to run Illustrator and Bridge CS6, my mac doesn't let me do while initializing (it shows a splash) and gives me "Adobe Illustrator CS6 quit unexpectedly". I can run Acrobat, InDesign, and Photoshop (package of CS6 design standard). It was working about a month ago.
I already tried to uninstall/reinstall Illustrator, delete preferences and font caches, changing version among 16.0.0-16.0.4, and downgrade Java SE from 1.7.? to 1.6.0_65. I haven't installed any plug-ins yet. Also, I haven't upgraded to Marvericks.
Here is Console messages and actual error log.
Can anyone help me?
----- Console -----
Nov 1 12:59:18 nori com.apple.launchd.peruser.502[182] ([0x0-0x184184].com.adobe.illustrator[5604]): Job appears to have crashed: Abort trap: 6
Nov 1 12:59:18 nori ReportCrash[5607]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Nov 1 12:59:19 --- last message repeated 1 time ---
Nov 1 12:59:19 nori ReportCrash[5607]: Saved crash report for Adobe Illustrator[5604] version 691 (16.0.4) to /Users/nnakata/Library/Logs/DiagnosticReports/Adobe Illustrator_2013-11-01-125919_nori.crash
Nov 1 12:59:19 nori ReportCrash[5607]: Removing excessive log: file://localhost/Users/nnakata/Library/Logs/DiagnosticReports/Adobe%20Illustrator_2013-11 -01-091410_nori.crash
----- Log -----
Process: Adobe Illustrator [5604]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 691 (16.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [182]
User ID: 502
Date/Time: 2013-11-01 12:59:18.052 -0700
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff889e2212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8306fb24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff830b3f61 abort + 143
3 libgcc_s.1.dylib 0x000000010919ce86 uw_init_context_1 + 134
4 libgcc_s.1.dylib 0x000000010919d877 _Unwind_Resume + 55
5 com.adobe.illustrator 0x000000010089b576 0x100000000 + 9024886
6 com.adobe.illustrator 0x00000001008e1831 0x100000000 + 9312305
7 com.adobe.illustrator 0x0000000100a8fdde 0x100000000 + 11075038
8 com.adobe.illustrator 0x000000010098df4e 0x100000000 + 10018638
9 com.adobe.illustrator 0x0000000100991617 0x100000000 + 10032663
10 com.adobe.illustrator 0x000000010099363e 0x100000000 + 10040894
11 com.adobe.illustrator 0x0000000100705feb 0x100000000 + 7364587
12 com.adobe.illustrator 0x00000001008487ce 0x100000000 + 8685518
13 com.adobe.illustrator 0x0000000100704a90 0x100000000 + 7359120
14 com.adobe.illustrator 0x00000001006f4d04 0x100000000 + 7294212
15 com.adobe.illustrator 0x0000000100163528 0x100000000 + 1455400
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff889e2d16 kevent + 10
1 libdispatch.dylib 0x00007fff8b452dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b4529ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102edccfb AGMInitialize + 3255535
3 com.adobe.AGM 0x0000000102eddafc AGMInitialize + 3259120
4 com.adobe.AGM 0x0000000102ee4d8b AGMInitialize + 3288447
5 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfe5d8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfe600 rsp: 0x00007fff5fbfe5d8
r8: 0x00007fff70d72278 r9: 0x00007fff5fbfe4a0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x000000010089b576 r13: 0x00007fff5fbfea30 r14: 0x00007fff70d73180 r15: 0x0000000000000000
rip: 0x00007fff889e2212 rfl: 0x0000000000000206 cr2: 0x00007fff70d6bff0
Logical CPU: 0
Binary Images:
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0x7fff891a9000 - 0x7fff89205fff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff89206000 - 0x7fff8920aff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff893bd000 - 0x7fff89d4d627 com.apple.CoreGraphics (1.600.0 - 333.1) <C085C074-7260-3C3D-90C6-A65D3CB2BD41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff89d4e000 - 0x7fff89d73ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff89d74000 - 0x7fff89d7aff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff89e71000 - 0x7fff89f17ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <E91B0882-E75C-30E9-8DCD-7A0EEE4405CC> /System/Library/Frameworks/CoreServices.You have done a great job supplying what we need to know, so think we can help you.
run applications/utilities/disk utility/repair preferences on your drive with mac os
delete users/(USERNAME)/Library/Preferences/com.adobe.mediabrowser.plist - especially if over 1mb
move to desktop users/(USERNAME)/Library/Preferences/Adobe Illustrator CS6 Settings
create a new user account
You can try all 4 at once, or one at a time (up to you, sounds like you know what you are doing), that is the order I recomend to least disrupt your current install -
Is Adobe Bridge included in my Creative Cloud Subscription. I have the Photoshop and Lightroom subscription for Mac
Addendum: I can find this on Adobe's Acrobat DC FAQ page:
Can I get Document Cloud services if I’m an active Creative Cloud Member?
Yes. Many Creative Cloud plans include Acrobat Pro DC with Document Cloud services. Explore Creative Cloud plans.
However, if I follow the link to Creative Cloud plans, there is nothing to tell me whether Acrobat Proc DC is included in any of the plans. My plan is a yearly individual at $49.99/month. -
Keywords in Adobe Bridge CC and Lightroom 5 not working
I recently upgraded to Adobe CC. We use Bridge and Lightroom regularly to tether while shooting, batch process and search for images. I have noticed that files I have keyworded in Bridge will randomly lose the keywords attributed with them. When we shoot tethered to lightroom we will keyword as we shoot but those keywords do not show up in Bridge. This is a huge issue for us. We have thousands of images and plan on using bridge as a tool for our designers and marketing team to search seamlessly for photos based on keywords. If they are randomly disappearing or not carrying through from Lightroom to Bridge it becomes completely unmanageable and completely out of our hands. And a completely useless tool. Any suggestions?
Keyword list in Adobe system, bridge and lightroom, need standardizing. That's what I feel.
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I have been trying to save a document in illustrator and every time I try to, a dialog box pops up and says the following- Can't save the illustration. You do not have enough access privileges. id: -5000....This has been happening ever since I switched to CC and whenever I try to save something in indesign, I get a dialog box that says that my file is corrupt. How do I fix this? I cannot get any work done !!!
You should ask in Illustrator
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
By subscribing to Creative Cloud(Photoshop and Lightroom), does it come with more than one license, and if it does, is it possible to install on both Windows and Apple's OX? Thanks.
A Cloud subscription provides for installing working installations on two machines. You can have mixed operating systems (both Windows and Apple's OX).
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Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility but nothing seems to work. Exit code: 7.
Hi Maarton,
Please follow the link to resolve the issue: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
-Ankit -
Do I need a 64 bit processor on my Mac Pro to run CS6 and Lightroom 4?
I would like to install Adobe CS6 and Lightroom 4 on my 2008 Mac Pro but may not have the right processor to run it. I know I will have to upgrade my OS X 10.5.8 to at least OS X 10.6.8. The system requirements specify a Multicore Intel processor with 64-bit support. I have a Quad-Core Intel Xeon processor. Does this mean my Mac will not run this software at all or slowly at best? Will I only be able to use this software if I buy a new computer?
Here is what I have now:
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.8 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 6 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version (system): 1.25f4
Serial Number (system):
Hardware UUID: A120CDBF-0CB3-56FA-9AF2-16F2938C5F0D
System Software Overview:
System Version: Mac OS X 10.5.8 (9L30)
Kernel Version: Darwin 9.8.0
Boot Volume: Macintosh HD 320
Boot Mode: NormalPlease see the tech specs for LR 4 : http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
LR 4 and CS 6 applications will not run on 10.5.8, you need atleast 10.6.8 to run these applications.
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