Illustrator and ppi?
Hey all. I am trying to make images for an iPhone app and the specs I'm reading say the screen is 320x480 with a ppi of 163. The iPhone 4 of course is double those numbers but for the sake of example I'll use the original specs. I'm not too familiar with how vector graphics work and I'm having trouble with this. If I make an image at 320x480 and export it from Illustrator at 163 ppi, the image output becomes 724x1087. If I export it at 72 ppi it will turn out with the proper starting resolution of 320x480. The images are all exported as .png files and they look more or less okay except I will get edges cut off of the right and/or bottom of a lot of the images. I have to make the artboards bigger than the images to compensate for the cutoff.
So basically there are two questions here: what's going on with the ppi and how to I keep the images from cutting the edges during export? Dunno if the two are related but the ones at a higher ppi seem to retain their edges while the lower ppi cuts them off.
PPI is irrelevant. All you want to do is work with pixels. To do that, export at 72 ppi or use Save for Web.
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Here is Console messages and actual error log.
Can anyone help me?
----- Console -----
Nov 1 12:59:18 nori com.apple.launchd.peruser.502[182] ([0x0-0x184184].com.adobe.illustrator[5604]): Job appears to have crashed: Abort trap: 6
Nov 1 12:59:18 nori ReportCrash[5607]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Nov 1 12:59:19 --- last message repeated 1 time ---
Nov 1 12:59:19 nori ReportCrash[5607]: Saved crash report for Adobe Illustrator[5604] version 691 (16.0.4) to /Users/nnakata/Library/Logs/DiagnosticReports/Adobe Illustrator_2013-11-01-125919_nori.crash
Nov 1 12:59:19 nori ReportCrash[5607]: Removing excessive log: file://localhost/Users/nnakata/Library/Logs/DiagnosticReports/Adobe%20Illustrator_2013-11 -01-091410_nori.crash
----- Log -----
Process: Adobe Illustrator [5604]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 691 (16.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [182]
User ID: 502
Date/Time: 2013-11-01 12:59:18.052 -0700
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff889e2212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8306fb24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff830b3f61 abort + 143
3 libgcc_s.1.dylib 0x000000010919ce86 uw_init_context_1 + 134
4 libgcc_s.1.dylib 0x000000010919d877 _Unwind_Resume + 55
5 com.adobe.illustrator 0x000000010089b576 0x100000000 + 9024886
6 com.adobe.illustrator 0x00000001008e1831 0x100000000 + 9312305
7 com.adobe.illustrator 0x0000000100a8fdde 0x100000000 + 11075038
8 com.adobe.illustrator 0x000000010098df4e 0x100000000 + 10018638
9 com.adobe.illustrator 0x0000000100991617 0x100000000 + 10032663
10 com.adobe.illustrator 0x000000010099363e 0x100000000 + 10040894
11 com.adobe.illustrator 0x0000000100705feb 0x100000000 + 7364587
12 com.adobe.illustrator 0x00000001008487ce 0x100000000 + 8685518
13 com.adobe.illustrator 0x0000000100704a90 0x100000000 + 7359120
14 com.adobe.illustrator 0x00000001006f4d04 0x100000000 + 7294212
15 com.adobe.illustrator 0x0000000100163528 0x100000000 + 1455400
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff889e2d16 kevent + 10
1 libdispatch.dylib 0x00007fff8b452dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b4529ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102edccfb AGMInitialize + 3255535
3 com.adobe.AGM 0x0000000102eddafc AGMInitialize + 3259120
4 com.adobe.AGM 0x0000000102ee4d8b AGMInitialize + 3288447
5 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfe5d8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfe600 rsp: 0x00007fff5fbfe5d8
r8: 0x00007fff70d72278 r9: 0x00007fff5fbfe4a0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x000000010089b576 r13: 0x00007fff5fbfea30 r14: 0x00007fff70d73180 r15: 0x0000000000000000
rip: 0x00007fff889e2212 rfl: 0x0000000000000206 cr2: 0x00007fff70d6bff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x101876fef +com.adobe.illustrator (691 - 16.0.4) <69AF39E9-A928-8769-94DE-AC579EB0FD84> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101ab9000 - 0x1027feff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
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0x7fff89206000 - 0x7fff8920aff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff893bd000 - 0x7fff89d4d627 com.apple.CoreGraphics (1.600.0 - 333.1) <C085C074-7260-3C3D-90C6-A65D3CB2BD41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff89d4e000 - 0x7fff89d73ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff89d74000 - 0x7fff89d7aff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff89e71000 - 0x7fff89f17ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <E91B0882-E75C-30E9-8DCD-7A0EEE4405CC> /System/Library/Frameworks/CoreServices.You have done a great job supplying what we need to know, so think we can help you.
run applications/utilities/disk utility/repair preferences on your drive with mac os
delete users/(USERNAME)/Library/Preferences/com.adobe.mediabrowser.plist - especially if over 1mb
move to desktop users/(USERNAME)/Library/Preferences/Adobe Illustrator CS6 Settings
create a new user account
You can try all 4 at once, or one at a time (up to you, sounds like you know what you are doing), that is the order I recomend to least disrupt your current install -
I have been trying to save a document in illustrator and every time I try to, a dialog box pops up and says the following- Can't save the illustration. You do not have enough access privileges. id: -5000....This has been happening ever since I switched to CC and whenever I try to save something in indesign, I get a dialog box that says that my file is corrupt. How do I fix this? I cannot get any work done !!!
You should ask in Illustrator
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility but nothing seems to work. Exit code: 7.
Hi Maarton,
Please follow the link to resolve the issue: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
-Ankit -
I receive error messages after installing Illustrator and InDesign
Before today, I spent 3 days downloading the trial programs for Design & Web Premium CS6:
Photoshop, Illustrator, InDesign, Audition, Bridge, DreamWeaver, ExtendScript Toolkit, Extension
Manager, FireWorks, Media Encoder, Muse, Prelude, Widget Browser, Flash Builder 4.7, Flash Professional and Media Encoder. (This is all through my online classes, and I do have a serial number that was sent to me, but no CDs.)
I used Adobe Application Manager to install them.
Everything downloaded and installed fine on my main computer (running Windows 7), but on my older,
slower, backup computer (running Win XP) I encountered problems.
I have DSL (the lowest speed, 1.5), Win XP (32 bit) SP2, 28.6 GB capacity hard drive.
Used space (after the downloads): 17.2 GB (61%)
Free Space: 11.4 GB (39%)
Downloading the trial on my Win XP computer gave several errors, and I had to re-install and/or update (at first it would say 'Try,' but then after that was done, some of them would say 'Update') most of the programs several times before they finally all seemed to fully download OK. For one of the programs, it gave an error saying there was not enough hard drive space. So then I deleted a few programs from my hard drive. But all the other programs gave different errors, which would say that they installed, but that there were problems, or that they could not install, etc.
But, after downloading everything, and everything seeming to be OK, when I tried to open Photoshop CS6 (trial version), it said:
Photoshop.exe - Entry Point Not Found
The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll.
(And it had the red circle with the white "X" inside it.)
I then tried to open Illustrator, and it said:
"Illustrator.exe - Application Error
The application failed to initialize properly (0xc000001d).
Click on OK to terminate the application."
I then tried to open InDesign and it gave the same error as Illustrator.
So then I ran all my anti-virus, anti-spyware and diagnostic software to see if there were any viruses or spyware or malware found. Nothing was found except some tracking cookies.
Then I uninstalled all the Adobe software, which took a while.
Then I used Adobe Application Manager to only download Photoshop. It seemed to download and install, but finally it said, “Installation completed though some optional components fail to install correctly.” This is one of the errors I had gotten previously. When I clicked to see more info about the error, it said to either find a certain file, which I could not find because it looked like some of the files it mentioned were invisible files, or it gave another option, to download Microsoft Visual C++ 2010 Redistributable Package (x86).
So I went to Microsoft’s website and downloaded that. But when I tried to install it, it said I needed to install Windows Installer 3.1 or higher. So I went to that website and downloaded that (the downloaded installation file was called WindowsInstaller-KB893803-v2-x86.exe. So I installed that.
Then I went back and tried to install Microsoft Visual C++ 2010 Redistributable Package (x86) again (that installation file is called vcredist_x86.exe). After it extracted the file, it said, “Microsoft Visual C++ 2010 x86 Redistributable Setup: (red circle with white “X” inside) “Setup has detected that this computer does not meet the requirements to install this software. The following blocking issues must be resolved before you can install Microsoft Visual C++ 2010 x86 Redistributable Setup software package.” “Please resolve the following: A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine.” Then at the bottom of the error window, it said: “Please, see the Microsoft Visual Studio website for more information.” Then it only had a “Close” button.
I went to the Microsoft Visual Studio website, but I’m not sure what to do. It has an Office Developer Tools for Visual Studio 2012 (“Now you can create rich, immersive apps for Office 2013, SharePoint 2013, and Office 365.”) with a “Download Now” button, but that does not sound to me like what I need.
I saw, on one Adobe site, a suggestion to go to the Adobe Creative Cloud website and download the software from there (which I noticed also used the Adobe Application Manager). So I did that for Photoshop, and after it installed and updated, it gave me the same error: “The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll.”
As of Friday March 29, I have been working on downloading and installing the software for FOUR (4) days now without success, and it is just so frustrating because it is taking so much time and effort.Branching this to a new discussion as it appear you are facing difficulties with the installation or running the programs you have been downloading and installing.
-
Indesign, Illustrator and Photoshop Freezing. Arrgggggghhhh!
Hi All,
I've recently installed Fusion 3 and now I'm having a diabolical problem with my Creative Suite. Indesign, Illustrator and Photoshop (though less often the latter) freeze - not just after a sleep etc, but up to every 5 or 10 minutes. I am going absolutely CRAZY and am becoming extremely frustrated. I googled the issue and have read in many forums that Extensis and the latest Fusion 3 update is the source of the problem. At this stage I am forcing quit and reopening documents consistently. The interruption to my work, schedule and deadlines is creating intense stress. I installed Fusion 3 last week but it's only since yesterday that the freezing has become apparent and immediately unbearable.
Does anyone have any advice? I can't go on like this. If I dump Fusion 3 and unistall it, will my problems go away? Sure, I won't be able to manage my fonts very well, but considering the alternative I couldn't care less. Can anyone recommend an alternative font management program that doesn't send Adobe programs into a full meltdown?
Here are my stats;
iMac running Version 10.6.8
Processor 2.8 GHz Intel Core i5
Memory 4GB 1333 MHz DDR3
Adobe Creative Suite 5
Please please - any advice greatly appreciated.
Thanks,
PPPHi Manish,
Thanks for your response. In the preferences window I have this option;
"Global Auto-Activation Options"
and then to check or uncheck...
Auto-acticate fonts for the following applications - the only application listed is Textedit
So I've unchecked it where I can.
I am running CS 5 and can't find the specific plugins you have noted, but have found the following pertaining to Extensis;
Illustrator/Plug-Ins/Extensions/ExtensisFontManagementAICS5.aip
Indesign/Plug-ins/Font Activation/ExtensisFontManagementIDCS5.InDesignPlugin
Photoshop/Plug-Ins/Automate/ExtensisFontManagementPSCS5.plugin
Are these the ones I should delete?
Many thanks,
PPP -
Indesign, Illustrator and Photoshop video
Hi can anyone please send me or give me a link for a interactive simple and short video explaining the difference b/w Indesign, Illustrator and Photoshop?
I need to give a presentation to some beginners and thought a video would be good to keep the audience engaged and have the three things explained. I need to give the presentation in 2 days so quick solutions will be great.
ThanksHI this is good. But i have already seen this.
Its very informative but somehow i felt it lacks the punch and fun factor in a video. I need something which captivates and entrances the audience, not a speech kind of a thing.
Anything else?? -
CC 2014.2 Illustrator and Photoshop will not work properly on 10.7.5
I have recently download Illustrator and Photoshop CC 2014.2 on my MacBook Pro version 10.7.5.
I notice some of the functions where not working properly. For example Bounding box in Illustrator will not appear for rectangle tool. Color strip on the color box will appear as sold color instead of strips of different colors for me to choose.
I called the Adobe to find out why is this happening and they told me it was because I don't have the latest OS on my MAC. Do to company policy I can't upgrade my OS to the latest version. Adobe send me the link that is not working for two times and need the correct link ASAP.
Can you guys please send me the right link for me to downgrade?
Thank youPiruki have you tried utilizing the Previous version option within the Creative Cloud Desktop application? You can find additional details under the install Previous version section of CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
-
I only need Illustrator and photoshop rather than all of the applications?
Hi,
I'm looking in to using Creative Cloud but i already have InDesign CS6 so i would only need Illustrator and photoshop.
Can you just get the two application or do you have to get the full Creatyive Suite?
And what are the cost for this?
Thanks,
David StubbsHi there,
You can indeed purchase a Single App membership, see this link. Pricing is listed on the Creative Cloud Plans page. But honestly, once you are paying for two single app memberships you are close enough to the price of a full Creative Cloud membership that you'll probably want to go that route (and get access to additional apps, services, and more).
--- Ben -
When I try to do a CC update I get an U44M1I210 error message, "Update failed - Unable to extract the downloaded files. Press retry to download again. (U44M1I210)" - help please - re-downloading makes no difference, applies to latest Indesign, Illustrator and Photoshop CC, others seemed to update without problems. I can see the disk image files in AAMUpdater folder but they will not open and come up with "couldn't be opened - resource busy" message.
Yes Jeff, I did all those several times to no avail.
I've included a small error snippet from two installs here. In Creative Cloud when updating the Apps, all 3 get to 50%, then the failure occurs. Retrying starts at 50% and fails the same way each time.
This first one is a segment from the Indesign updater - I have always had the all hard drive folders with read and write privileges allowed and I checked again, this is still the case so I do not know why this particular error message is arising. The second snippet if from the Illustrator update.
08/21/14 09:27:20:522 | [INFO] | | OOBE | DE | | | | 25152 | Installer Operation: PayloadUninstaller
08/21/14 09:27:20:522 | [INFO] | | OOBE | DE | | | | 25152 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/21/14 09:27:20:522 | [INFO] | | OOBE | DE | | | | 25152 | Session {CB2632B8-D44B-11E3-88A6-77388C8F654B} modify request for AdobeCode: CommonUninstall
08/21/14 09:27:20:527 | [INFO] | | OOBE | DE | | | | 25152 | Effective AdobeCode for: CommonUninstall is CommonUninstall
08/21/14 09:27:20:528 | [INFO] | | OOBE | DE | | | | 25152 | Payload 8.0.0.15 CommonUninstall: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
08/21/14 09:27:20:531 | [INFO] | | OOBE | DE | | | | 25152 | INSTALLDIR property not found in database
08/21/14 09:27:20:531 | [INFO] | | OOBE | DE | | | | 25152 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
08/21/14 09:27:20:531 | [INFO] | | OOBE | DE | | | | 25152 | UninstallSeq property not found in database
08/21/14 09:27:20:531 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 1)
08/21/14 09:27:20:531 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
08/21/14 09:27:20:531 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 2)
08/21/14 09:27:20:531 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 3)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 4)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 5)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 6)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 7)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 8)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 9)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 10)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 11)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 12)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 13)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 14)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 15)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 16)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 17)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 18)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 19)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
08/21/14 09:27:20:533 | [INFO] | | OOBE | DE | | | | 25152 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
08/21/14 09:27:20:533 | [INFO] | | OOBE | DE | | | | 25152 | Physical payload uninstall result:0
08/21/14 09:27:20:623 | [INFO] | | OOBE | DE | | | | 24018 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
08/21/14 09:27:20:623 | [INFO] | | OOBE | DE | | | | 24018 | :: END TIMER :: [Payload Operation :CommonUninstall] took 101 milliseconds (0.101 seconds) DTR = 79.2079 KBPS (0.0773515 MBPS)
08/21/14 09:27:20:624 | [INFO] | | OOBE | DE | | | | 24018 | User specified overrideFile:
08/21/14 09:27:20:625 | [INFO] | | OOBE | DE | | | | 24018 | The csu inventory was not updated for payload 8.0.0.15 CommonUninstall, value of local var is -1
08/21/14 09:27:20:625 | [INFO] | | OOBE | DE | | | | 24018 | Calling the ROLLBACK custom action code for pre-remove for payload 8.0.0.15 CommonUninstall
08/21/14 09:27:20:698 | [INFO] | | OOBE | DE | | | | 24018 | No operation. We're done:
0/22/14 11:18:46:937 | [INFO] | | OOBE | DE | | | | 77654 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
10/22/14 11:18:46:938 | [INFO] | | OOBE | DE | | | | 77654 | UninstallSeq property not found in database
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe/dynamiclinkmediaserver". Check and correct folder & parent directory permissions and then try again.(Seq 1)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 2)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 3)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop". Check and correct folder & parent directory permissions and then try again.(Seq 4)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 5)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US". Check and correct folder & parent directory permissions and then try again.(Seq 6)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0". Check and correct folder & parent directory permissions and then try again.(Seq 7)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 8)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 9)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 10)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 11)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/ro_RO". Check and correct folder & parent directory permissions and then try again.(Seq 12)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 13)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/el_GR". Check and correct folder & parent directory permissions and then try again.(Seq 14)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 15)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 16)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 17)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 18)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 19)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 20)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014/Plug-ins". Check and correct folder & parent directory permissions and then try again.(Seq 21)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 22)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 23)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 24)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 25)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 26)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 27)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 27)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 28)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 28)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 29)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 29)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 30)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 30)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 31)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 31)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 32)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 32)
10/22/14 11:18:46:942 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 33)
10/22/14 11:18:46:942 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 33)
10/22/14 11:18:46:942 | [INFO] | | OOBE | DE | | | | 77654 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
10/22/14 11:18:46:942 | [INFO] | | OOBE | DE | | | | 77654 | Physical payload uninstall result:0
10/22/14 11:18:47:030 | [INFO] | | OOBE | DE | | | | 77365 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 -
Opening files with Illustrator and photoshop doesn't work, i have to drag the files from finder in to the program.
This problem appears after opening 4 a 5 files, rebooting helps another 4 a 5 times and appears again.I'd recommend reposting in the Boot Camp forum, that is where the Boot Camp and Windows gurus hang out.
Good luck.
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