Illustrator can't open the illustration.

most pathes are gone,2day work without back up... pls help
sombody?

pooya-maya,
In addition to what Lutz said, the message means that the file has been corrupted.
Unless someone recognizes the actual error in the code, it may be difficult.
As Lutz said, one first thing to try is to create a new document and File>Place the corrupt file in it, if possible, and see how much artwork is rescued that simple way(if relevant ticking Paste Remembers Layers in the Layers palette flyout, and unticking it afterwards).
For serious cases with important files, you may try to go the longer way of rebuilding,if possible.
You may look at the following:
There are some instructions to follow,
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-ill ustrator-ai-file/
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator -files.html
or you you can try/buy a ready made solution,
http://www.recoverytoolbox.com/buy_illustrator.html
To actually recover files with ths one you have to subscribe for a year, but you can test whether it works for free.
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error -occurred-pdf2dtp-file-recovery/

Similar Messages

Can't open the application "Adobe Illustrator CS6.app" because it is not supported...

UPDATE - Ahhh haaaa! If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
That was sarcasm by the way...
UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram). Everything running fine, no problems.
Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
I finished working on an Illustrator file, saved it and then exited, only to remember I needed to make one more small change. So I clicked on the AI icon and got this error message;
'You can’t open the application “Adobe Illustrator CS6.app” because it is not supported on this type of Mac.' Eh???
I tried doing a reboot thinking that maybe something had just gone wonkey and needed resetting. Still no luck. So I reinstalled Java again. Nope. Then I tried every other CS6 app and they all ran fine.
Does anyone know what could cause Illustrator CS6 to be working fine for weeks and then suddenly become an unsupported app? These things always happen with you're right up against a deadline! I NEED ILLUSTRATOR WORKING NOW! HEEEEEELLLLLLLPPPP!
James

I had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me.

Illustrator CS2 error message : Can't open the illustration : The illustration contains an incomplet

Hi,
I am getting this message once in a while in Illustrator CS2 :
Can't open the illustration : The illustration contains an incomplete or garbled object description.
Offending operator ''Bg''
Context :
357.2139 668.8398L
357.2139 669.8477L
161.228 669.8477L
Bb
1 (Unnamed gradient 1) 0 0 0 1 1 0 0 1 0 0 Bg
Is there something which is done wrong in illustrator to get this message ?
What can prevent this to happen, because unable to open the document, the document is blank when opened ?
Thanks in advance !

We have tried both saving the files on our company server and on our individual desktops - neither of which will open the files.
Fonts are ok - they are all created and saved in CS6.
Printers, I believe are all correctly set up.
We tried a complete reinstall on one PC - still running into the same random files ending up 'lost' with the same error message.
Originally, the cs6 design standards (6 licenses total) were loaded to the server/shared drive and then downloaded onto each PC from there - we believe this may have something to do with the corruption, but this problem has just begun within the last month and the programs were all downloaded over 6 months ago.

ERROR! can't open the illustration. the illustration contains an illegal operand. Offending operator '((((((((((((((((((((((( 1Gm

Hello, good people. Please help!
I am working on a project that consists of one .ai file that contains 27, letter sized art boards.
I am using Adobe cs5-Illustrator on a macbook pro.
I have opened and closed and save this file many, many times—I have been working on this for the last 2+weeks.
Today, when I tried to open the file I received an error message that read: "can't open the illustration. the illustration contains an illegal operand. Offending operator '((((((((((((((((((((((( 1Gm
A screen shot of the entire message is below. Can anyone please help me to ward of this "offending operator?"
Thank you in advance.

AAhlene,
It is strange that the offending operation is not shown in context within the message.
Are you saving to your own harddisk( see below)?
One thing often tried first is to create a new document and File>Place the (PDF contents, if any, of the) corrupted one to see how much may be rescued that way.
Here are some websites where you can see whether it can rescue the actual file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
http://www.illustrator.fixtoolbox.com/
As far as I remember, the first one is for Win and the second one is for Mac, while the third one should be for both.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
External media: It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk, and it is better to be safe than sorry.
In addition to the (far greater) risk of file corruption, some issues are mentioned here:
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html
To have a network actually work may require some work.
If you transfer by external means it is always safest to zip/compress the file to avoid corruption.

You can't open the application "Adobe Illustrator CS2.app" because PowerPC applications are no longer supported.

You can’t open the application “Adobe Illustrator CS2.app” because PowerPC applications are no longer supported.
what can I do?

Adobe Creative Suite 2 (CS2)'s Photoshop running in Snow Leopard Server installed into Parallels 8 for use in Lion or Mt. Lion:
[click on image to enlarge]
Apple is now selling Snow Leopard Server for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A (telephone orders only). Smarmy, self-important forum members will have to pay extra!

Error message: Can't open the illustration. The illustration-

Can't open the illustration. The illustration exceeds an implemention limit.
Offending operator: '%%HiResBoundingBox: -1229.2598
-6416.8828
I might have mis counted the number of brackets.
Any idea what is up with my file? It worked yesterday, and for 3 days proir. 3 days of concept designs for a client. Regulary saved.
Very frustrated and anxious.
Mac 10.6.4 CS4
Caspian

Caspian,
A few more suggestions:
1) You may see how much, if any, is rescued by creating a new document and placing the damaged file.
2) You may try to mend the file, using this approach:
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
One thing to try might be to search for the offending part
%%HiResBoundingBox: -1229.2598 -6416.8828
and to remove that and
a) one/some of the brackets so the numbers of either kind match,
b) something that follows and seems to be tied to the offending part,
c) everything that follows.

Why am I getting the error message "Can't open the illustration. The illustration contains and incomplete or garbled object description."

I work in a graphic design firm and 4 separate people have received these messages on separate days using separate files on separate MAC computers. We are all using CS6.
"Can't open the illustration. Could not complete the requested operation."
"Can't open the illustration. The illustration contains an illegal operand. 1206.3.6006 % 1205.9736 1178.52 m % 1206.2236 1178.8374 I % 1206.3232 1178.% 1206.3.6006"
"Can't open the illustration. The illustration contains an illegal or misplaced operator. ∘ê 3 0 R 508054 0 R 508055 0 R]/Order 508056 0 R/RBGroups[]>>/OCGs[5 0 R 6 0 R 7 0 R 8 0 R 9 0 R 46702 0 R 46703 0 R 46704 0 R 467"
"Can't open the illustration. The illustration contains and incomplete or garbled object description."
After clicking ok the file will open; however, most of the illustration is missing. We are interested in repairing our files, but we are more interesting in figuring out why this is happening and fixing it. We are nervous to even open anything for fear this will happen again.
Please help!

brittanyesparks,
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

Error message: Can't open the illustration. The illustration contains an illegal or misplaced operator.

Hi,
I was working on an Illustrator file and saving as I went. It all seemed to be working properly. When I was finished I saved it one last time and then also saved a PDF of the file. I closed the program momentarily while I typed an email that I wanted to attach the PDF to and then tried to open the Illustrator and the PDF one last time to check everything was done correctly. The Illustrator file came up with this message: Can't open the illustration. The illustration contains an illegal or misplaced operator. The PDF also didn't work. Any ideas what's going on here? I would greatly appreciate any help! Thanks!

Simply get used to the thought that the file may be unrecoverable. you can try placing it into a new document or rasterize it in PS, but that pretty much may be the extent of what you can do. And in the future:
Work File Safety | Mylenium's Error Code Database
Mylenium

Error message "Can't open the illustration." - HELP

I work for a small company in the product development area and we use AI every day, all day. We work on PCs (windows 7) in AI CS6 design standard.
About a week and a half ago, I got the error message "Can't open the illustration." I then proceeded to recreate my file that was lost, once saved and closed, the same error message popped up after trying to reopen. The file was recreated by another person, and the same error message occurred. This has now happened to 5 of my files and a handful of files created by coworkers.
The error seems to be completely random, as we have been able to create other files without a glitch. The other odd thing, is that the one person who uses a mac in our creative department was able to open our 'lost' files as single pages on her AI CS4.
Please help!
Thank you.

We have tried both saving the files on our company server and on our individual desktops - neither of which will open the files.
Fonts are ok - they are all created and saved in CS6.
Printers, I believe are all correctly set up.
We tried a complete reinstall on one PC - still running into the same random files ending up 'lost' with the same error message.
Originally, the cs6 design standards (6 licenses total) were loaded to the server/shared drive and then downloaded onto each PC from there - we believe this may have something to do with the corruption, but this problem has just begun within the last month and the programs were all downloaded over 6 months ago.

Can't open the illustration. Can't finish previewing. Could not complete the requested operation.

Recently, I restarted my MAC and I'm not able to place images in AI or open AI files with images.
Sometimes when I do place a jpg, it just shows a box.
Some errors include:
• This file is not readable.
• Can't open the illustration.
• Can't finish previewing. Could not complete the requested operation.

As Monika said, we need info about the file and exact system info. Sounds like the files are damaged or locked at the operating system level, which in turn could indicate file system issues....
Mylenium

Please help!! "Can't open the illustration. This artwork contains a very large image that can not...

Hi all, I am subscribing Illustrator CS6 16.0.0 and using it on Windows 7.
Few days ago I was working with one file, I saved it successfully and now when I'm trying to open it an error message occures "Can't open the illustration. This artwork contains a very large image that can not be read on this version of AI. Please try with 64-bit version." and ALMOST ALL of the objects (vector) are missing as if they were deleted!
It's kind of strange since I created the file with the same program and everything was working properly before.
Please Please advice further steps for recovering my file.

Thank you so much! the file is recovered (as well as my emotional state )
The finding of the day - apparently I have two versions of AI in my PC!

Illustrator cs6 Can't open the illustration. Could not complete the requested operation.

Hi guys
I'm struggling with my Illustrator CS6. I hope you will help me.
When I try to open my project it says "Can't open the illustration. Could not complete the requested operation." After clicking ok my project is loaded WITHOUT one layer. I sacrificed a lot of time doing it and i don't want to start it over again. None of the ways to open it as older version of program work. I know that it can be recovered, because when I open the same project in After Effects all layers are loaded properly. If somebody know how to solve this problem please let me know asap.

Thanks, Monica, Ryan, and Mike. It helps to know that this is the best I'm likely to get, so I don't waste more time looking for a better solution.
I was able to place the file, then simply redraw or retype the broken parts on top of the placed art. Often, I could click into the placed art and copy contents from it. For type, though, I had to retype whatever got broken.
Since I posted my 1st comment here on Dec. 5, it happened to me again. Again, I had to reconstruct parts of it, the same way.
Sometimes, I save a file without PDF compatibility enabled, just to make it save more quickly. I'm glad I didn't do that with this file.

How do I re-save an Illustrator file to an older version if I can't open the current file.

How do I re-save an Illustrator file back to an older version, if I can't open the file because I don't have the newer version it was created in (besides the obvious of purchasing the newer version).

Diamond DRP,
You may download a free trail of CS6 or CC.
CS6 is here,
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPHN
and CC is here,
http://www.adobe.com/downloads.html?promoid=JZEFS
You can use it for 30 days.

Can't open the trial Illustrator

I can't open the trial Illustrator.It was successfully downloaded and I followed all the instructions but can not open it. I have tried sooo many times.why?Should I uninstall the software and try to download again?

You will want to purchase the software from our Education store at http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_allsoftware.html?marketSegment=EDU. Be aware to purchase the education version you do need to submit your proof of eligibility and depending on your region you will need to wait some time for that eligibility to be approved.

Illustrator can't open the drawings sent from Adobe Draw

When I send my drawing from Adobe Draw to Illustrator, Illustrator says it can't open the file format. Is anyone else having this issue or have a fix for it?

Hi,
You will need the latest version of Adobe Illustrator 18.1.0 to open Adobe Draw files sent to Illustrator. Older versions of Illustrator do not have the support for this new file format.
Hope this helps,
Jose

Can't open the illustrator. There is not enough room for the window.

hello all,
I've seen this asked before. But no real solution has been found.
I'm working with both Ps and Ai and A LOT of Ai files embedded in Ps (smart objects). Don't ask
The problem is that whenever I want to open a smart object illustrator shrinks to tiny size and that message pops up (Can't open the illustrator. There is not enough room for the window. etc etc). That happens mostly when the illustrator is already open.
There has to be a solution other than deleting the preference folder (have too many other preferences there that I do not want to set up again, like color prefs etc) And btw, I've seen people saying the problem actually comes back fairly soon.
It's worth mentioning that it started slow - at first it was opening illy just half the maximized size.
Shift+Close (X on the top) that used to help with apps that do not want to open in a right size, is not helping. Only solution is to open (double click smart object) it once, shift+closing and opening it again.
That however is NOT helping the productivity. Luckily at the workshop I do have a very fast PC that opens illy in about second/ second and a half, but for one that I have at home I would hang myself before I could do some proper work.
Adobe tech support has nothing.
REALLY? This aint a freeware to have this type of flaw for YEARS from what I read (at least since CS4)
Really frustrated here.
OS: Win 7 64bit
Adobe ver.: Ps and Illy - CS6
A.S.

Thank you for pointing me to that thread. I've seen it and:
1. problem described is different
2. not a single permanent fix (I mean cmon, 'resize the window by draggin it bigger' or 'alt+O to open') Not looking for ECDL type of help.
Also, as I mentioned in my first post, thrashing settings folder is not an option.
It's an expensive product and it has to have a proper fix. Am I not in the right place?
A.S.

Illustrator can't open the illustration.

Similar Messages

Maybe you are looking for