Illustrator cant open files and have troubles saving.

I have some issues with Illustrator CC on my mac. Sometimes when I try to open a file it says its not enough memory to open the drawing. And also, sometimes I cant save my work, I think it is when Illustrator has been open for a while. I cant save, I cant copy my work, I cant put it in CC Library, the only option is to close iIllustrator and start all over... Anyone got a tip?

Miranda,
Open/save difficulties:
I believe it is a bug in CC2014, appearing when you have the Illustrator open/place dialogue set to column view and sort by date or sort by kind. You may change it to view by name or list view.
https://forums.adobe.com/message/7145022#7145022
https://forums.adobe.com/thread/1723170
https://forums.adobe.com/message/7183002#7183002
External media:
It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk, and it is better to be safe than sorry.
In addition to the (far greater) risk of file corruption, some issues are mentioned here:
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

Similar Messages

  • I cannot re-open files that have been saved in Numbers version09 - it states "You need a newer version of numbers to open this document". This is the latest version

    I cannot re-open files that have been saved in Numbers version09 - it states "You need a newer version of numbers to open this document". This is the latest version & also the one I have created/saved???

    Jules,
    You may delete Numbers 08 if you wish, but some folks like keeping it around. Close all your Numbers docs and Quit the Numbers app, and the other Numbers app if necessary.Then click the Numbers icon on your doc. Then select Numbers > About Numbers, and in the window that pops up, see which version it is. If the Dock icon started Numbers 08, you can cure that by dragging that icon off the Dock and letting it go in a puff of virtual smoke.
    Now, to put the Numbers 09 icon on the Dock, double-click one of those known Numbers 09 documents so that Numbers 09 starts up. Verify by checkig Numbers > about Numbers.
    Now click and hold the Numbers Dock icon and select the Option for Keep in Dock.
    Jerry
    Message was edited by: Jerrold Green1 -- I inadvertently posted about Pages rather than Numbers. Just corrected it.

  • I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.

    I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.  What shall I do to get Adobe up and running?

    when you were install your cs3 you should have been prompted for you serial number.  were you?
    if not, you probably didn't properly install cs3.  copying/migrating/moving etc is problematic.
    if yes, did you see any error messages during installation?
    if yes, attach a screenshot of the error message.
    if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

  • I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps.  I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of A

    I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps.  I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of Adobe InDesign CC (10.1). You must use that version or later to open the file." AARRGGHH! So how do I access the file?

    Sounds like you opened and saved it in CC, so now you need to go back to CC and either complete the project there, or export to IDML to take it back into CS6.

  • I am no longer able to double click on a file and have it open.  Any suggestions on how to resolve this problem?

    I am no longer able to double click on a file and have it open.  Any suggestions on how to resolve this problem?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Because I can no longer open Adobe files, and have tried all obvious solutions, I've been told to defrag the Intel portion of my MacBook Pro. How do I do this?

    Because I can no longer open Adobe files, and have tried all obvious solutions, I've been told to defrag the Intel portion of my MacBook Pro. How do I do this?
    I never use the Intel side, and have never partitioned the MacBook Pro.
    Message was edited by: MacGirl221b

    I never use the Intel side,
    Not understood, Intel make the processor that runs your Mac, there is no other 'side' to your Mac.
    What Adobe application are you trying to open files with?

  • I've lost come photoshop cs 8.0 files and have been told by a recovery company that they can't be saved. Is this true?

    I've lost some Photoshop cs 8.0 files and have been told by a recovery company that they can't be saved. I've attached a screen shot of what seems to remain of one of the files.  You will see it has 3 different icons that correspond to it. One a 'thumbnail'; one a 'meta' and one an 'exec' file. I have no idea what this means and whether or not someone more experienced in recovery can tell me if these kinds of files are salvageable.  Any kind of input would be great. I'm not well versed in the language that's probably involved in describing this...

    This is where the icons that appear are located - not the original files.
    The icons are straggler files.  No your original files would not be located there.  The original files (.app files) would be located inside the Application folder.
    In fact - I really don't even know why these icons are still on the computer.
    It's because when the files were deleted, you did not use an uninstaller.  I do not use Photoshop, but if it comes with an uninstaller, when using same, the uninstaller gets rid of all the straggler files that are attached to the application.  3rd party uninstallers also get rid of straggler files. 
    I have no idea what they mean or what their function is.
    To know what they do, you should post over in the Adobe Forums: Forum: Adobe Photoshop forum area.  It's where all the Mac Photoshop users hang out.  These users will be able to explain to you which files you can safely remove associated with your "lost" files.

  • When I ran Lr 5 I was able to right click on a raw file and have it open in Lr. Upgraded to LR 6  and now longer have the option to open with Lr.  Is there something I need to turn on Pc set up

    When I ran Lr 5 I was able to right click on a raw file and have it open in Lr. Upgraded to LR 6  and now longer have the option to open with Lr.  Is there something I need to turn on Pc set up

    This is actually based on how the site handles different file types; Hotmail gives it to the browser as "application/octet-stream" or something like it, whereas sites that properly open it in the browser tag it as "application/pdf". Unfortunately there's nothing you can do about this without setting up a proxy to rewrite the HTTP headers. Complaints to Hotmail in the past haven't worked, and it's not possible to override the behavior in Firefox.

  • I have a need to open files that have a mq4 and tpl extension. Do you have a program to open these?

    Do you have an add-on or a way to open files that have a MQ4 or TPL extension?

    white_cliff wrote:
    CL90,
    I thought the return policy was 14 days.
    It is ... it changed from 30 days to 14 days in early 2011.

  • Hi! Trying to save my document as a pdf, get the message that "this pdf is already open somewhere and cannot be saved". Whats wrong??

    Hi! When trying to save my document as a pdf, I get the message that "this pdf is already open somewhere and cannot be saved". I have not yet succeeded in saving it, and I've closed all preview windows of it, so it simply can't be open anywhere. Whats wrong??

    Correction on Question:
    This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
    Users began getting the error message:
    'The document could not be saved. This file is already open.'
    last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject. 
    We really need help getting this resolved.
    Sandy Martin

  • My macbook shut off and wont turn back on.  Im pretty sure it is charging.  The LED light is on but only when the laptop is closed.  Im in grad school and have lots saved.  Please Help!

    My macbook shut off and wont turn back on. Im pretty sure it is charging. The LED light is on but only when the laptop is closed. Im in grad school and have lots saved. Please Help!

    ronicr76,
    First it would be helpful if you post the exact model, year and OS version you have.
    > The LED light is on but only when the laptop is closed<
    So that light is the sleep indicator and tells us that the laptop is going to sleep when you close the lid. That would be normal behavior so the machine is still working. Possibly you're experiencing a backlight failure. With the machine supposedly "on" use a flashlight to carefully examine the screen. Do you see the desktop? Yes? machine is still running and something is wrong with the backlight.
    You should immediately backup your computer or at the very least pull vital files off. With the computer hooked to another Mac (The way this is done depends on the exact MacBook, E.g.FireWire 800 to FireWire 800.) Then you restart the computer and hold the "t" key down. This puts your MacBook into "target mode":
    How to use and troubleshoot FireWire target disk mode
    Once your files are off try an SMC reset:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    Are you able to get the backlight back on by opening and closing the display? Yes? Broken backlight cable refer to qualified service place. Even if it doesn't come on and you can still see the desktop with a flashlight it is still probably the backlight. Could be the a backlight problem also.

  • My external hard drive is 'seen' by my iMac and I can go into the Finder and open files and folders. I am using the hard drive for Time Machine back up. However Time Machine says it can't find the drive. Same thing has happened with Final Cut Express.

    My new LaCie external hard drive is 'seen' by my iMac and I can go into the Finder and open files and folders. I am using the hard drive for Time Machine back up. However Time Machine says it can't find the drive.
    The same thing happened recently between Final Cut Express and my other LaCie external hard drive used as the Scratch disk. It fixed itself.
    I've run out of ideas. Help would be very much appreciated. Thanks.

    have you done some searches on FCPx and time machine? Is there a known issue with using a TM drive with FCPx? dunno but ...wait...I'll take 60 sec for you cause I'm just that kind of guy....   google...." fcpx time machine problem"  Frist page link 
    http://www.premiumbeat.com/blog/fcpx-bug-best-practices-for-using-external-hard- drives-and-final-cut-pro-x/
           You cannot have time machine backups on your hard drive if you intend to use it in FCPX.
    booya!

  • Illustrator cannot open files in the "Adobe Illustrator Document" format.

    I recently upgraded from CS4 to CS5.5 on my Mac (10.6.7), and now when I try to open a .ai file, I get the error:
    Illustrator cannot open files in the “Adobe Illustrator Document” format.
    Google doesn't seem to be much help other than one other person who had the same issue. Any idea why Illustrator can't open Illustrator documents?

    Actually, quitting Illustrator and re-launching it solved it. It was the first time I had launched Illustrator after installing it, so maybe it had something to do with that.

  • Cant open file in photoshop from lightroom

    I installed portraiture yesterday in PS and now for whatever reason I cant open files from lightroom to photoshop?

    Nobody can tell you anything without proper system info or other technical details like exact versions.
    Mylenium

  • I have converted PDF to word doc but cant open because I have word 7. Do I need new word

    I have converted PDF to word doc but cant open because I have word 7. Do I need new word

    I don't know what version of Word that is, it may be very old indeed.
    Apparently, the basic compatibility is
    DOC files - Word 97 onwards
    DOCX files - Word 2007 onwards (add on for Word 2003 available)

Maybe you are looking for

  • Trouble with color on Presario, No red tones on display. Not a monitor issue.

    Am experiencing trouble with color on Presario, model no. CQ5500F. Purchased a couple of years ago, and trouble was present immediately. Am getting no red tones - red items appear black or sometimes blue. Was told by HP that it was a monitor issue, a

  • Anyone setup a new Time Capsule or AEBS yet?

    I'm curious if anyone has set up one of the new TC or AEBS up yet? I hope someone can do a comparison of the new/old versions.

  • Trouble creating List of Channels in SunOne Portal

    Hi, I am trouble creating new channel withlist of all the channels availbale in the portal. If any body can help in this that will be really great. Thank you,

  • Inbound idoc failure(vendor invoice not posted)

    Hi All, we have two SAP systems. SAP A and SAP B. SAP A is the vendor for SAP B system we have created a sales order/delivery/out bound invoice in SAP A system.The sales order has BOM material with main item and sub items. We have the same material m

  • Adapter Modules

    Hello, While working with the Modules, I got the enterpise bean to work in a standalone fashion. But when I deployed the bean and configured the communication channel module tab, placing the bean first in the processing sequence, it doesnt seem to ha