Illustrator CC 17.1.0 won't start on Mavericks 10.9.1

No plugin installed.
Tried deleting the preferences several times.
Installed latest wacom driver.
Reinstalled two times Illustrator.
Signed in and out of Creative Cloud.
Verdana and Tahoma are installed.
Tried this solution without sucess.
Here is the log I have when I try launching Illustrator.
Thanks.

FontExplorer is on the system, but not on the plugins folder.
I desactivate all fonts to check.
No other plugins, and nothing in Extension Manager as well…
Le 2014-02-04 à 13:04, Paul Rauschelbach <[email protected]> a écrit :
Re: Illustrator CC 17.1.0 won’t start on Mavericks 10.9.1
created by Paul Rauschelbach in Illustrator - View the full discussion
Well it's great news that it works in a test user account. Do you use a font manager such as Suitcase or Font Explorer? If so, try turning that off, and see if it works, or at least removing the plugin from the Illustrator plugins. It might be trying to open/activate a font that was added from an external volume. If that's the case, you'll need to identify and remove those items from the library. If you aren't using a font manager, look for some other reason that Illustrator might be trying to open a file from somewhere it can't. Other plugins, or other corrupt preference files.
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    SigIRegisterRoutine: handler for signal 0 installed (DpSigPrivDisp)<br>
    SigIRegisterRoutine: handler for signal 21 installed (DpSigPrivDisp)<br>
    SigIRegisterRoutine: handler for signal 22 installed (DpSigPrivDisp)<br>
    SigIRegisterRoutine: handler for signal 23 installed (DpSigPrivDisp)<br>
    SigIRegisterRoutine: handler for signal 25 installed (DpSigPrivDisp)<br>
    <br>
    <br>
    trc file: "dev_w0", trc level: 2, release: "700"<br>
    <br>
    *<br>
    ACTIVE TRACE LEVEL           2
    ACTIVE TRACE COMPONENTS      all, MJ

    M  command line arg 0:     D:\usr\sap\IDE\DVEBMGS00\exe\disp+work.EXE
    M  command line arg 1:     pf=D:\usr\sap\IDE\SYS\profile\IDE_DVEBMGS00_sap
    M  command line arg 2:     wp_id=0

    B  create_con (con_name=R/3)
    B  Loading DB library 'D:\usr\sap\IDE\SYS\exe\uc\NTAMD64\dbsdbslib.dll' ...
    M  *** ERROR => DlLoadLib()==DLENOACCESS - LoadLibrary("D:\usr\sap\IDE\SYS\exe\uc\NTAMD64\dbsdbslib.dll")
      Error 126 = "The specified module could not be found." [dlnt.c       255]
    B  *** ERROR => Couldn't load library 'D:\usr\sap\IDE\SYS\exe\uc\NTAMD64\dbsdbslib.dll'
    [dbcon.c      4905]
    M sysno      00
    M sid        IDE
    M systemid   562 (PC with Windows NT)
    M relno      7000
    M patchlevel 0
    M patchno    221
    M intno      20050900
    M make:      multithreaded, Unicode, 64 bit, optimized
    M pid        4000
    M
    M  kernel runs with dp version 243000(ext=110000) (@(#) DPLIB-INT-VERSION-243000-UC)
    M  length of sys_adm_ext is 576 bytes
    M  ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 4000) [dpxxdisp.c   1349]
    M Mon Oct 26 16:14:47 2009
    M  SigIInit: ok (whoami=2)
    M  Thread handle for mainthread created
    M  SigIRegisterRoutine: handler for signal 11 installed (SigISegv)
    M  Pipe created:
    .\pipe\SAP4000
    M  SigIInit: Create Message Thread
    M  SigIRegisterExitRoutine: exithandler installed (wp_halt)
    M  SigIRegisterTerminateRoutine: terminatehandler installed (wp_halt)
    M  SigIRegisterRoutine: handler for signal 16 installed (DpTrcOnOff)
    M  SigIRegisterRoutine: handler for signal 17 installed (DpTrcOnOff)
    M  SigIRegisterRoutine: alarm handler installed (DpSigAlrm)
    M  SigIRegisterRoutine: handler for signal 2 installed (DpSigInt)
    M  SigIRegisterRoutine: handler for signal 15 installed (DpSigInt)
    M  SigIRegisterRoutine: handler for signal 3 installed (DpSigQuit)
    I  MtxInit: 30000 0 0
    M  DpInitMtx: MtxInit o.k.
    M  WaitParent Thread 3252 start
    M  WaitParent Thread 3252 created
    M  Thread handle for mainthread created
    M  SigIRegisterRoutine: handler for signal 19 installed (DpSigPrivDisp)
    M  SigIRegisterRoutine: handler for signal 18 installed (DpSigPrivDisp)
    M  SigIRegisterRoutine: handler for signal 24 installed (DpSigPrivDisp)
    M  SigIRegisterRoutine: handler for signal 0 installed (DpSigPrivDisp)
    M  SigIRegisterRoutine: handler for signal 21 installed (DpSigPrivDisp)
    M  SigIRegisterRoutine: handler for signal 22 installed (DpSigPrivDisp)
    M  SigIRegisterRoutine: handler for signal 23 installed (DpSigPrivDisp)
    M  SigIRegisterRoutine: handler for signal 25 installed (DpSigPrivDisp)
    <br>
    <br>
    trc file: "trans.log"<br>
    <br>
    <br>
    4 ETW000 r3trans version 6.14 (release 700 - 12.06.09 - 15:20:00).
    4 ETW000 unicode enabled version
    4 ETW000 ===============================================
    4 ETW000
    4 ETW000 date&time   : 21.10.2009 - 15:06:04
    4 ETW000 control file: <no ctrlfile>
    4 ETW000 R3trans was called as follows: r3trans -d
    4 ETW000  trace at level 2 opened for a given file pointer
    4 ETW000  [dev trc     ,00000]  Wed Oct 21 15:06:06 2009                                                   0  0.000000
    4 ETW000  [dev trc     ,00000]  db_con_init called                                                         0  0.000000
    4 ETW000  [dev trc     ,00000]  create_con (con_name=R/3)                                                  0  0.000000
    4 ETW000  [dev trc     ,00000]  Loading DB library 'dbsdbslib.dll' ...                                     0  0.000000
    4 ETW000  [dev trc     ,00000]  DlLoadLib success: LoadLibrary("dbsdbslib.dll"), hdl 0, addr 0000000188C00000
    4 ETW000                                                                                7580  0.007580
    4 ETW000  [dev trc     ,00000]      using "D:\usr\sap\IDE\SYS\exe\uc\NTAMD64\dbsdbslib.dll"               16  0.007596
    4 ETW000  [dev trc     ,00000]  Library 'dbsdbslib.dll' loaded                                            19  0.007615
    4 ETW000  [dev trc     ,00000]  function DbSlExpFuns loaded from library dbsdbslib.dll                    38  0.007653
    4 ETW000  [dev trc     ,00000]  Version of 'dbsdbslib.dll' is "700.08", patchlevel (0.211)               307  0.007960
    4 ETW000  [dev trc     ,00000]  function dsql_db_init loaded from library dbsdbslib.dll                   26  0.007986
    4 ETW000  [dev trc     ,00000]  function dbdd_exp_funs loaded from library dbsdbslib.dll                  24  0.008010
    4 ETW000  [dev trc     ,00000]  } DbSlSdbControl(rc=0)                                                    46  0.008056
    4 ETW000  [dev trc     ,00000]  { DbSlSdbControl(con_hdl=-1,command=39,arg_p=0000000000000000)            21  0.008077
    4 ETW000  [dev trc     ,00000]  } DbSlSdbControl(rc=0)                                                    15  0.008092
    4 ETW000  [dev trc     ,00000]  { DbSlSdbControl(con_hdl=-1,command=10,arg_p=0000000003B4F920)            20  0.008112
    4 ETW000  [dev trc     ,00000]  } DbSlSdbControl(rc=0)                                                    15  0.008127
    4 ETW000  [dev trc     ,00000]  New connection 0 created                                                  17  0.008144
    4 ETW000  [dev trc     ,00000]  000: name = R/3, con_id = -000000001, state = DISCONNECTED, tx = NO , hc = NO , perm = YES,
    4 ETW000                             reco = NO , frco = NO , timeout = 000, con_max = 255, con_opt = 255, occ = NO
    4 ETW000                                                                                50  0.008194
    4 ETW000  [dev trc     ,00000]  { DbSlSdbControl(con_hdl=-1,command=10,arg_p=0000000001A01768)            31  0.008225
    4 ETW000  [dev trc     ,00000]  } DbSlSdbControl(rc=0)                                                    17  0.008242
    4 ETW000  [dev trc     ,00000]  db_con_connect (con_name=R/3)                                             13  0.008255
    4 ETW000  [dev trc     ,00000]  find_con_by_name found the following connection for reuse:                16  0.008271
    4 ETW000  [dev trc     ,00000]  000: name = R/3, con_id = 000000000, state = DISCONNECTED, tx = NO , hc = NO , perm = YES,
    4 ETW000                             reco = NO , frco = NO , timeout = 000, con_max = 255, con_opt = 255, occ = NO
    </p>
    Edited by: B. v. d. Lienden on Oct 26, 2009 5:18 PM

    <div class=Section1>
    <p class=MsoNormal>Natalia,</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>To answer your questions:</p>
    <p class=MsoNormal>1. Did you create the SAP ticket, where this problem is
    reported?</p>
    <p class=MsoNormal>I didn't report it to SAP because it is just an IDES test
    system. I can easily do a reinstall, but i would like to know the cause and
    solution to this problem.</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>2. Do you have dbsdbslib.dll at this location? What version?</p>
    <p class=MsoNormal>Yes, i have the dbsdbslib.dll at location
    D:\usr\sap\IDE\DVEBMGS00\exe and also D:\usr\sap\IDE\SYS\exe\uc\NTAMD64</p>
    <p class=MsoNormal>Version is 7000.221.16.41497 (kernel 7.00 SP 221)</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>your requested output:</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>----
    </p>
    <p class=MsoNormal>disp+work information</p>
    <p class=MsoNormal>----
    </p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>kernel releaseu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 700</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>kernel make variantu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 700_REL</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>compiled onu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 NT 5.2 3790 Service Pack 2 x86
    MS VC++ 14.00</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>compiled foru00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 64 BIT</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>compilation modeu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 UNICODE</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>compile timeu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Aug 23 2009 23:15:57</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>update level u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A00</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>patch numberu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 221</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>source idu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 0.221</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>----
    </p>
    <p class=MsoNormal>supported environment</p>
    <p class=MsoNormal>----
    </p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>database (SAP, table SVERS)u00A0u00A0 700</p>
    <p class=MsoNormal>u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 </p>
    <p class=MsoNormal>operating system</p>
    <p class=MsoNormal>Windows NT 5.0</p>
    <p class=MsoNormal>Windows NT 5.1</p>
    <p class=MsoNormal>Windows NT 5.2</p>
    <p class=MsoNormal>Windows NT 6.0</p>
    <p class=MsoNormal>ALLUSERSPROFILE=C:\Documents and Settings\All Users</p>
    <p class=MsoNormal>APPDATA=C:\Documents and Settings\ideadm\Application Data</p>
    <p class=MsoNormal>CLIENTNAME=BSF02</p>
    <p class=MsoNormal>ClusterLog=C:\WINDOWS\Cluster\cluster.log</p>
    <p class=MsoNormal>CommonProgramFiles=C:\Program Files\Common Files</p>
    <p class=MsoNormal>CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files</p>
    <p class=MsoNormal>COMPUTERNAME=SAP</p>
    <p class=MsoNormal>ComSpec=C:\WINDOWS\system32\cmd.exe</p>
    <p class=MsoNormal>DBMS_TYPE=ada</p>
    <p class=MsoNormal>DIR_LIBRARY=D:\usr\sap\IDE\SYS\exe\uc\NTAMD64</p>
    <p class=MsoNormal>DIR_PROFILE=D:\usr\sap\IDE\SYS\profile</p>
    <p class=MsoNormal>FP_NO_HOST_CHECK=NO</p>
    <p class=MsoNormal>HOMEDRIVE=C:</p>
    <p class=MsoNormal>HOMEPATH=\Documents and Settings\ideadm</p>
    <p class=MsoNormal>JAVA_HOME=C:\j2sdk1.4.2_21-x64</p>
    <p class=MsoNormal>LOGONSERVER=
    SAP</p>
    <p class=MsoNormal>NUMBER_OF_PROCESSORS=2</p>
    <p class=MsoNormal>OS=Windows_NT</p>
    <p class=MsoNormal>Path=D:\sapdb\programs\bin;D:\sapdb\programs\pgm;C:\j2sdk1.4.2_21-x64\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program
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    <p class=MsoNormal>PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH</p>
    <p class=MsoNormal>PROCESSOR_ARCHITECTURE=AMD64</p>
    <p class=MsoNormal>PROCESSOR_IDENTIFIER=EM64T Family 6 Model 15 Stepping 13,
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    <p class=MsoNormal>PROCESSOR_LEVEL=6</p>
    <p class=MsoNormal>PROCESSOR_REVISION=0f0d</p>
    <p class=MsoNormal>ProgramFiles=C:\Program Files</p>
    <p class=MsoNormal>ProgramFiles(x86)=C:\Program Files (x86)</p>
    <p class=MsoNormal>PROMPT=$P$G</p>
    <p class=MsoNormal>SAPEXE=D:\usr\sap\IDE\SYS\exe\uc\NTAMD64</p>
    <p class=MsoNormal>SAPLOCALHOST=sap</p>
    <p class=MsoNormal>SAPSYSTEMNAME=IDE</p>
    <p class=MsoNormal>SESSIONNAME=RDP-Tcp#47</p>
    <p class=MsoNormal>SystemDrive=C:</p>
    <p class=MsoNormal>SystemRoot=C:\WINDOWS</p>
    <p class=MsoNormal>TEMP=C:\WINDOWS\TEMP\2</p>
    <p class=MsoNormal>TMP=C:\WINDOWS\TEMP\2</p>
    <p class=MsoNormal>USERDOMAIN=SAP</p>
    <p class=MsoNormal>USERNAME=ideadm</p>
    <p class=MsoNormal>USERPROFILE=C:\Documents and Settings\ideadm</p>
    <p class=MsoNormal>windir=C:\WINDOWS</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>----
    </p>
    <p class=MsoNormal>disp+work information</p>
    <p class=MsoNormal>----
    </p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>kernel releaseu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 700</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>kernel make variantu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 700_REL</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>compiled onu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 NT 5.2 3790 Service Pack 2 x86
    MS VC++ 14.00</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>compiled foru00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 64 BIT</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>compilation modeu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 UNICODE</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>compile timeu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Aug 23 2009 23:15:57</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>update levelu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 0</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>patch numberu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 221</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>source idu00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 0.221</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>----
    </p>
    <p class=MsoNormal>supported environment</p>
    <p class=MsoNormal>----
    </p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal>database (SAP, table SVERS)u00A0u00A0 700</p>
    <p class=MsoNormal>u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 </p>
    <p class=MsoNormal>operating system</p>
    <p class=MsoNormal>Windows NT 5.0</p>
    <p class=MsoNormal>Windows NT 5.1</p>
    <p class=MsoNormal>Windows NT 5.2</p>
    <p class=MsoNormal>Windows NT 6.0</p>
    <p class=MsoNormal> </p>
    <p class=MsoNormal> </p>
    </div>

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