Illustrator CC 2014 can't operated.

Hi,
I have one question.
My client is to using CCT.
but, she can't using Illustrator CC 2014.
If her open Illustrator CC 2014,
It just stop.
I need know the reason why.
Please help me.
My client system info
win7 ultimate K 64bit
ram 8GB
Geforce GTX 650

Without the crash logs nobody can tell you much, but start by updating the graphics driver.
Mylenium

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    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
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    [Thu Mar 05 10:19:07 2015] ---------------------------------------------------------
    [Thu Mar 05 10:19:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
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