Illustrator CC 2014 closes immediately after it opens (Windows 8.1)

Not only the Illustrator CC 2014 but other CC 2014 Apps as well closes after it opens.
It doesn't show any error message or something like that. It's more like if I have clicked at the "close window".
The Illustrator load itself, opens and before I can do something it immediately closes.
I saw an error in the forum with some Wacom tablets but I've tested it with a single mouse and the error persists.
I've just installed the CC 2014 update and now I can't run any Adobe App.
I'm using Windows 8.1, but didn't find any topic about error occurring that way.
Please help me.
Thanks
Felippe Silveira

Hi Felippe,
If it is Illustrator CC 2014.1(18.1.0) and you are using Extensis Suitecase Fusion then please try following solution given in the article.
http://helpx.adobe.com/illustrator/kb/illustrator-cc-20141-crash-launch.html
Here is the Extensions Suitcase 5 update which I believe will solve the issue.
http://www.extensis.com/support/product-support/suitcase-fusion-5/
Hope this helps.
Please let me know if this is not the case.
Regards,
Sumit Singh

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    0 com.apple.CoreGraphics 0x9038bd08 vecCGSFill8by1 + 168
    1 com.apple.CoreGraphics 0x9038ba80 CGSFillDRAM8by1 + 144
    2 com.apple.CoreGraphics 0x9038b9dc CGBlt_fillBytes + 600
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    r4: 0x00000000f010fee8 r5: 0x0000000000690000 r6: 0x0000000000000003 r7: 0x0000000000000000
    r8: 0x000000000000006a r9: 0x0000000000000000 r10: 0x000000000007bf00 r11: 0x0000000044000442
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    r28: 0x0000000000000000 r29: 0x00000000006cf298 r30: 0x00000000006d55a8 r31: 0x0000000092be77e0
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    0x1000 - 0x67dfff com.apple.iPhoto 7.1 /Applications/iPhoto.app/Contents/MacOS/iPhoto
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    0x6005000 - 0x60a9fff com.apple.iTunesAccess 7.4.2 /System/Library/PrivateFrameworks/iTunesAccess.framework/iTunesAccess
    0x41340000 - 0x4137ffff com.apple.CoreMediaIOServicesPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
    0x41410000 - 0x414affff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
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    0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
    0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
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    0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90ae9000 - 0x90b59fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
    0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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    0x910d5000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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    0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
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    0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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    0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x918cd000 - 0x918f1fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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    0x9193d000 - 0x9197ffff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
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    0x91fc5000 - 0x92033fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9203e000 - 0x920d3fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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    0x92a03000 - 0x92af1fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92af4000 - 0x92b7cfff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x92bbd000 - 0x92de8fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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    0x92f3e000 - 0x92f98fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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    0x92fb8000 - 0x92fccfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x92fe4000 - 0x92ff4fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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    0x93027000 - 0x930aefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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    0x930d7000 - 0x93104fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x9311e000 - 0x9312efff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x9313a000 - 0x931a0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x9324e000 - 0x9326bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9327d000 - 0x9328afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x936f1000 - 0x936fdfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x93702000 - 0x93722fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x93776000 - 0x93776fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x93778000 - 0x93dabfff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x94138000 - 0x941aafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x941e3000 - 0x942a7fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x942f9000 - 0x942f9fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x942fb000 - 0x944bbfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x94505000 - 0x94542fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x9454a000 - 0x9459afff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x945a3000 - 0x945bdfff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x945cd000 - 0x945edfff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x9462a000 - 0x9466ffff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x9478e000 - 0x9479dfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x947a5000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x947f7000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x94816000 - 0x94b35fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94c19000 - 0x94c8afff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x94dff000 - 0x94f2ffff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x94fc1000 - 0x94fd0fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x94fd8000 - 0x95005fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x9500c000 - 0x9501cfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
    0x95020000 - 0x9504ffff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x9505f000 - 0x9507cfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x9546e000 - 0x9546efff com.apple.DiscRecording 3.1.3 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x95470000 - 0x954f3fff com.apple.DiscRecordingEngine 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
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    0x95795000 - 0x95823fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x9587f000 - 0x95914fff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
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    0x95de7000 - 0x95e10fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
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    0x960e6000 - 0x960ebfff com.apple.URLMount 2.1.7 /System/Library/PrivateFrameworks/URLMount.framework/URLMount
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    0x9845f000 - 0x9845ffff com.apple.AppleAppSupport 1.4 /System/Library/PrivateFrameworks/AppleAppSupport.framework/Versions/A/AppleApp Support
    0x9858e000 - 0x985b0fff com.apple.DiscRecordingUI 3.1.2 /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
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    0x9a347000 - 0x9a352fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
    0x9a35d000 - 0x9a4b6fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
    Model: PowerBook5,6, BootROM 4.9.1f1, 1 processors, PowerPC G4 (1.2), 1.5 GHz, 1.5 GB
    Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
    Memory Module: SODIMM0/J25LOWER, 512 MB, DDR SDRAM, PC2700U-25330
    Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
    AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
    Modem: Jump, V.92, Version 1.0
    Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
    Parallel ATA Device: MATSHITADVD-R UJ-845E
    Parallel ATA Device: FUJITSU MHT2080AH, 74.53 GB
    USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard/Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: Kensington USB/PS2 Wheel Mouse, Kensington, Up to 1.5 Mb/sec, 500 mA
    FireWire Device: LaCie Hard Drive FireWire+, LaCie Group SA, Up to 400 Mb/sec

    Mantencio:
    Try deleting the iPhoto preference file, com.apple.iPhoto.plist, that resides in your User/Library/Preferences folder. Then launch iPhoto.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

  • ADE considers immediately after an opening quote character an acceptable hyphenation point

    ADE is breaking a line by adding a hyphen immediately after an opening quote, as seen in the above screenshot.
    Here's the HTML source I used (though I don't think it's anything special):
    Testing how line break algorithm interacts with “quotation marks”

    ADE is breaking a line by adding a hyphen immediately after an opening quote, as seen in the above screenshot.
    Here's the HTML source I used (though I don't think it's anything special):
    Testing how line break algorithm interacts with “quotation marks”

  • I am up to date with illustrator  CC 2014. When I look under windows, I cannot find extensions. I would like to get to adobe kuler. What am I missing?

    I am up to date with illustrator  CC 2014. When I look under windows, I cannot find extensions. I would like to get to adobe kuler. What am I missing?

    Christal,
    Will this help?
    Illustrator Help | Kuler panel | Illustrator CC
    If things are really missing, you may try the list (in this case 5) is irrelevant).
    The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    If possible/applicable, you should save current artwork first, of course.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to at least 5 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
    https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Firefox asks (twice) to save and close tabs, on new open windows without tabs, when i close them.

    About one month ago, i started to receive a message box from firefox, asking if i wanted to save and close tabs, on newly open windows (and pop-ups) without any tabs open on them.
    And everytime i close the windows without tabs, firefox asks it twice...
    I did not made any changes, so i don't know why it started doing this.

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]
    * [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • Why can't I find the Illustrator CC 2014 toolbar on my screen on Windows 7?

    Why can't I find the Illustrator CC 2014 toolbar on my screen on Windows 7? The screen resolution is 1280 x 1024.

    Hi Chris,
    Can you please put a snapshot of the screen so that we can know more about the issue ?
    Thanks & Regards,
    Raghuveer

  • Illustrator CS5 closes right after it opens

    After many, many months of being a reliable companion, one of our Illustrator CS5 installations has suddenly started closing itself immediately after opening. We've deleted preferences, uninstalled and reinstalled the software, deleted all but the system fonts, created a new user -- all to no avail.
    At this point, we know the following:
    It's not a font issue (all but system fonts have been deleted).
    It's not a preferences issue (software was uninstalled and all remaining folders were deleted).
    It's not a plug-ins issue (software makes it to the workspace before closing).
    The splash screen says "Tryout Version," even though it's the regular software.
    We have a similar problem with InDesign CS5, but the rest of the suite works perfectly.
    The weirdness is happening on a Dell XPS 420 quad core, running Windows 7 64-bit. Everything else on the box is stable and reliable, and has been so for some time. The video card is an older nVidia, with the latest version of driver software.
    Since this PC is our heavy production box, we're crippled without the software. We've run through just about everything in the knowledgebase and forums, so any fresh insights into what's going on are extremely welcome.

    I also started having this problem yesterday too. I tried everything from deleting all my fonts except the standard ones, deleting preferences and re-installing but nothing seemed to work.
    I fixed it though by doing the following:
    1. Going here and downloading the "amtlib.dll.rar" file.
    2. Extracting it to a folder on my HD.
    3. Navigating to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows".
    4. Copying (or cutting) and then pasting the "amtlib.dll" to the above folder overwriting the file that's there (you can back it up before hand if needed).
    I could then startup Illustrator CS5 without any problems. So there seems to be a problem with the "amtlib.dll" file, I don't know whether certain fonts can corrupt it or not but this fixed it for me.
    -Good Luck!!

  • Apps close immediately after opening?

    yesterday i upgraded my iphone 3gs to iOS4, all was fine i thought until i wanted to watch the french get knocked out the world cup using the itv world cup 2010 app (england only?)
    i open the app, it then closes immediately! so i turn off phone, turned it back on then opened the app again, it attempts to open, then it closes after a couple of seconds
    so i delete the app from the iphone, and also my itunes library. then i re-downloaded it.
    synced my iphone and then checked the app again and it still WON'T open!
    so i tried my other apps and the only other one i can see that also closes upon opening is the BatteryDoctor Pro app which i paid for!
    is anyone else having this problem?

    which app mate? or both of them?
    only a bit miffed at the battery doctor app because i paid for that lol

  • Newly installed PS CS6 closes immediately after opening?

    I just installed the adobe cs6 creative suite yesterday or the day before, but today was the first time I tried to launch PS. Each successive time that I've tried, I have gotten these two messages immediately after the program finishes loading:
    I can't go to the preferences panel to attempt to fix the problem addressed in the first dialogue because PS will not stay open long enough to allow me to do so. I also googled the issue and the majority of people seemed to say that holding down ctrl+alt+shift as the program loaded would present me with a dialogue that would fix the problem, but when I tried it nothing happened.
    Google searches also prompted that I search for and delete a settings .psp file, but I couldn't find that, either.

    Hi,
    Is this a laptop? Which make and model?
    You might want to try grabbing the latest drivers from here: http://www.intel.com/p/en_US/support/highlights/graphics/cp2-hd3000
    or here:
    http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=%22Intel+Core+Processor s+with+Intel+HD+Graphics%22#
    One other thing you might try before going to IT (but you'll still want to look at getting the most recent drivers possible) is to disable a utility, temporarily. Go to the Ps application directory, and look for sniffer_gpu.exe. Rename it with a tilde "~" at the front. Now try launching Ps. My sense is you're crashing before that ever comes into play, but I could be wrong. Make sure to rename it back to "sniffer_gpu.exe", if nothing changes.
    regards,
    steve

  • Why do apps close immediately after opening in my iMac?

    I work with imac. I have a problem when I open software standard  like appstore or preview, these apps open and close immediately.help???

    You probably ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.   
    The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
    If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
    *The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

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