Illustrator CC 2014 hos stopped working

I'm just starting Illustrator CC 2014 but application stopped message this below.
"Illustrator CC 2014 hos stopped working"
Faulting application name: Illustrator.exe, version: 18.1.0.430, time stamp: 0x54247b91
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0x40000015
Fault offset: 0x00000000000740da
Faulting process id: 0x1d00
Faulting application start time: 0x01cfffb220986191
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Windows\system32\MSVCR110.dll
Report Id: dfc2403d-6ba5-11e4-9d61-f0def1763eb6
Please help me.

yukasung,
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

Adobe illustrator CC 2014 has stopped working

a problem caused the program to stop working correctly windows will close the program and notify you if a solution is avaiable

Nobody can tell you anything without proper system info or other technical details like the crash logs.
Working with your Operating System’s Tools | Mylenium's Error Code Database
Mylenium

Adobe Illustrator CC 2014 has stopped working when saving

Hi Guys,
I need some help, i'm having this problem when saving. I've tried updating to the newest software but its still doing the same thing.
This is the event log.
Faulting application name: Illustrator.exe, version: 18.1.0.430, time stamp: 0x54247b91
Faulting module name: Illustrator.exe, version: 18.1.0.430, time stamp: 0x54247b91
Exception code: 0xc0000005
Fault offset: 0x0000000000559efe
Faulting process ID: 0x157c
Faulting application start time: 0x01cfe90079cc4a12
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Report ID: 705bfb7e-550a-11e4-82bb-74d435e86436
Faulting package full name:
Faulting package-relative application ID:
I'm running windows 8.1 on a I7 with 16gigs of ram.
Thanks in Advance.

denzal,
You may try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Paste from Illustrator to Edge Animate (CC 2014) has stopped working.

Paste from Illustrator to Edge Animate (CC 2014) has stopped working. Gives an 'Error Loading Image!' Any suggestions?

Hi SujaiS
I am using both Illustrator and Edge Animate CC 2014.
Screen shots show a simple test shape in illustrator on the left and the Edge screen when I try to paste.
Thanks.

Adobe InDesign CC 2014 has stopped working

So...I am trying to help our Marketing Manager with some problems with Adobe InDesign CC 2014. On startup of the program, more often than not it comes up with:
Adobe InDesign CC 2014 has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Windows doesn't do anything.
We have tried refreshing the preference folders as dictated by other members. No joy. I have uninstalled and reinstalled the whole Adobe suite (Photoshop, InDesign, Illustrator).
On occasion, InDesign does start up and there is a problem with text boxes. When a text box is moved or resized, copied, the text in the box disappears. It will only return if you select the text tool and hover over the box. It is not to do with snapping to grid lines, etc.
Can someone please advise on what we should do?

http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Merge to HDR Pro from LR5. After applying preset and during conversion of file, Iget an error message "Adobe Photoshop CC 2014 has stopped working" and closing PS

In LR5 i do: Merge to HDR Pro. After I apply my preset and PS attempts to convert HDR file, I get an error message from PS: "Adobe Photoshop CC 2014 has stopped working". Then PS Closes.
My source files are 5 NEF files of 28 MB. I select 16-bit, I also tried 8-bit. No difference. Same error message.
I have a Toshiba Quosmio X870 with Intel i7 3610QM @ 2,30 GHz, 16 GB RAM, Windows 7x64 HP SP 1, 7,3 Performance Index
Any suggestions?

As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

Adobe Photoshop CC 2014 has stopped working

When ever I launch Photoshop CC 2014 I get the message Adobe Photoshop CC 2014 has stopped working and then the program closes. I happens about 5 seconds after I open the program. I just downloaded yesterday and have not been able to use it at all. Any Ideas?
Windows computer - all other Adobe CC products are working fine

I'm having exactly the same issue. I have no idea how to check out the video card. I'm an artist and incredibly technically handicapped. This is happening on my Brand New Cintiq Companion with windows 8.1. Cant think anything could be out of date already? If someone could post a step by step process to resolving the issue for someone like myself who doesn't know where to start that would be greatly appreciated. I have read the whole thread but still feel nervous to proceed with any rearranging.
"Adobe support indicated that igdfcl64.dll from my Intel's graphics card was causing the issue. After updating the card and nothing changed I did some more research. Searched info about the driver and found out it needed to be copied to windows\sysWOW64 folder. "
I'd like to follow the above advice but if possible some more info would be appreciated.

Infuriating 'Adobe InDesign CC 2014 has stopped working error' has lost me a day. Just got dumped by chat support...

Hi All,
I've taken a few deep breaths before writing this to try and avoid a hugely frustrated rant.
To summarise; since early this morning my previously healthy version of InDesign CC 2014 has been unable to open, crashing at the 'Executing startup services...' stage with the error message 'Adobe InDesign CC 2014 has stopped working'. I worked on it all day yesterday and use it extensively every day more or less, this problem came out of nowhere overnight. I didn't do any kind of system update in the interim period. I'm using a HP Envy dv7 Notebook PC running Windows 8.
I tried as much as I could based on my own very limited knowledge and some forum searching. I re-installed the software. Did that again using the Adobe CC cleaner .exe file in between un-install and re-install. I uninstalled older versions of the software (which all worked fine - as does the rest of the Creative Suite software I have installed. I deleted extensions. None of this helped.
I then went looking for Adobe support and got a guy via Adobe's chat controlling my PC from afar and trying some much deeper technical stuff. After two hours he said that it was an OS issue, sorry... after a bit of dismayed pleading he said OK, I'll try one more thing and made me a new user with administration power, told me to login in to that account and try again. I did, it worked! But it's still broken on my main account and he disconnected in the few minutes I was gone and I now seem to be frozen out of chat help. HELP!
What does this mean? All CS/CC software seems to be working fine on my normal account apart from InDesign CC 2014. I have a huge file, now very close to being overdue, which I was working on in 2014 CC and can't be opened by older versions. The software works on this other account - so I guess I can work there short term. But how do I get it fixed on my main account?
Hopefully someone out there has the answer?
Thanks!
Luke

First, see Replace Your Preferences and do it for the original account.
If that fails to solve the problem, rename the two Adobe folders that contain the prefs in the user profile for that account and copy the folders from the new account where it works. You want to be sure you copy the folders, rather than merge the contents, so you must rename the old folders first.

I keep getting this message: Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly. Then it shuts down the program.

I keep getting this message when I try to open my new Adobe Photoshop. The main screen comes on and a box for the tutorials then this. "Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly." When I say Okay to the message, it shuts down the program.

Refer below link once
Photoshop: Basic Troubleshooting steps to fix most issues

"Adobe Photoshop CC 2014 has stopped working" message and then app closes?

I've downloaded a trial of PS CC but when I open it, a message says "Photoshop CC 2014 has stopped working" and then another saying "Internet Explorer will let you know if if a solution is found". HELP?!

Sorry, but I am so not good with computers, haha. I am using a PC with Windows 7, I didn't get a crash report? It just comes up with the those two messages and then closes down. I have also downloaded a trial of Lightroom and that is working absolutely fine! JUST Photoshop CC any ideas?

Adobe Photoshop CC 2014 has stopped working - windows 7 , video driver is up to date

I went to the event view, I have widows 7, 64 bit operationg system, and keep receiving the below error:
Adobe Photoshop CC 2014 has stopped working
below is the event view log, not sure how to fix
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: aticaldd64.dll, version: 6.14.10.1607, time stamp: 0x4f1b86e2
Exception code: 0xc0000005
Fault offset: 0x0000000000441382
Faulting process id: 0x1b0c
Faulting application start time: 0x01cfb3774d9b3131
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\system32\aticaldd64.dll
Report Id: 93703bae-1f6a-11e4-ae16-402cf4f30b8f

Chris,
thank you for the reply. When i went to Control Panel\Appearance and Personalization\Display\Screen Resolution/advanced settings/properties/driver/update driver
I get the message the windows has determined the driver software for your device is up to date
Radeon HD 6470M
when i went to the AMD website, i dont know what to select or what to download, how will i know which driver to select?

I downloaded photoshops 30 day trial but every time i open it it just says adobe photoshop cc 2014 has stopped working

but it only gives me a option to close the program if you could help me to get this working that would be very helpful.

It sound like you download and install Photoshop CC 2014 on some machine running some operating system at some level and there is a problem with your environment configuration. Photoshop often fails when you don't have a good environment configuration. Make sure your OS is up to date all the fixes are installed and most important you have a supported Display adapter with at least 512MB of Vram and the latest manufacturer's System Device Driver installed. If you look at you system crash reports for your Photoshop CC 2014 has stopped working crashes you will most likely see that the crashes are happening in your Display's device driver.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

Hello! I just figured this out.....When Firefox is open, my Illustrator CS2 modifier keys stop working? As soon as I shut down Firefox, they start working again. Please help! Thanks!

Hello!
I just figured this out.....When Firefox is open, my Illustrator CS2 modifier keys stop working?
As soon as I shut down Firefox, they start working again. Please help!
Thanks!
== This happened ==
Every time Firefox opened
== Not sure.

Try to create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Can any one find a solution to this problem [ID CC 2014 has stopped working] for this file{link included}

Hi all,
Can any one find a solution to this problem [ID CC 2014 has stopped working] for this file{Dropbox - Questions CH-5 .indd}
Note: I could open it, but suddenly I have faced this issue with just this file no any other of my files.
Thanks for your help.

try the blind export to .idml script at Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.

Illustrator CC 2014 hos stopped working

Similar Messages

Maybe you are looking for