Illustrator CC 2014 suddenly won't open on my Mac

I've been working on Illustrator for a while on my Mac laptop and today it started crashing out of nowhere. Now it won't even open.

Any error message?
what exactly did you work?
Have you already tried rebuilding the prefs file?

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Illustrator CS 5.1 won't open when we log in to our Macintosh workstations on home network(mac)

Hi,
I have been asked by one of our customers the following question, please can you help!!!
The issue we have is that Adobe Illustrator CS 5.1 won’t open when we log in to our Macintosh workstations using an account with a network home area.
We have multiple OSX 10.6 workstations and our users have Open Directory accounts with network home areas on an OSX 10.6 server. All the other Adobe CS 5.5 applications (InDesign, Photoshop etc.) work fine with our network accounts, but Illustrator won’t open at all. When a user clicks the Illustrator icon to launch the program, it bobs up and down in the dock for approximately 2 minutes, then the program closes. No splash screen appears. I have tested this with several different accounts (including new ones created for this purpose) on several workstations with the same results.
When I tested this with a local standard user (not Administrator) account Illustrator launched successfully. There are no other differences between this local account and the network accounts other than where the home area is located, and where the account authenticates to.
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Elfed.

Hi,
I advised my customer to phone Adobe support and insist on getting free support as it is a install/configure issue.

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Hi Fay,
Your method seems like a good one and as you say, makes it easy to spot any problems. I have a big family project involving many hours of kids video which I am editing. I have been filing everything under the one title, using "Save All" each time I finish the session, but in fact I can see the benefits of your method and will now start saving using the date.
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just loaded Mountain lion, went to about this mac to see if worked, won't open (about this mac) About this Mac is listed, nothing happens when I click on it.

I opened System Profiler by launching it from Utilities.
It comes up with a different name to the admin name though. Maybe that's why it won't open from "About this Mac"?
For example, the computer's name when I set it up using the USB installer stick is "Harry Potter".
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When I install programs, it comes up with "Harry Potter", put in password.
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Is the name thing causing the problem with the "About This Mac" not opening?
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Illustrator CS6 suddenly won't open multi page PDF.

I've been working on a PDF project for a few weeks now and it's been working perfectly. However yesterday, I was suddenly unable to open the PDF as a whole and instead, I was prompted to select a specific page to open. The strange thing is that other PDF files that I've been working with will still open with multiple artboards but this file won't. Does any one know what's casuing this?
Any help or suggestions would be greatly appreciated. Thanks in advance!!

If you check the option "Preserve Illustrator editability" in the PDF dialogbox, the PDF will contain the complete Ai file. If you don't (e.g. by selecting "smallest file size") then it won't contain the native AI data. Then you will see what you see.
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Adober Reader suddenly won't open any PDF files (Mac)

I had an old version, I downloaded the latest one, upgraded to the newest, even tried taking that one out and downloading an older version. It doesn't matter which version I seem to have, it won't open any pdf files from the web.
I use a Mac, and Safari. It used to always load PDF files fine, one random place said I had to update it so I did and since then, lately it'd crash and close all Safari windows when loading a PDF or trying to copy something from a PDF. The smart Mac message I have says it could be related to an Adobe Plug in. However, now it won't even load PDF files at all, it always goes to a white page. Nothing happens.
What do I do?? I can't even save the PDF's as individual files and view then in Preview as an alternative option. It's a link online and normally would work. What happened??
HELP!
I have a Mac OS X Version 10.5.8
I've always used Safari, it's Version 5.0.5 (5533.21.1 if that means anything).
Acrobat Reader, currently an old version 9.4.0 download. BUT, I had also the 10.0.1 version which also doesn't work. When I had that 10.0.1 version and checked for updates, there was an update (.3 I think?) and I did that and that also doesn't work!
Why did it suddenly stop working?
What can I do to fix it ASAP?
Only with 9.4.0 version I can go to Help and "Repair Adobe Reader Installation" - I click that and the only box I can select is "Adobe PDFViewer Safari Plugin - View, fill-in and collaborate on Adobe PDFs within Safari" - I click continue and it tells me there's "No missing components detected. Repairs are not needed." The only option is to click "OK".
With any newer version of Adobe Reader, under Help there is no option to "Repair Adobe Reader Installation". So... I can't even try that with a new version.
I am at a loss for solutions. Hope someone here can help! Thanks!

There are several things you can do. My first step would be to repair permissions. If that doesn't work log on as a different user. If all works properly then you have a corrupt preference file (most likely) or a corrupt user font installed in your user Library (less likely). If that doesn't work download Applejack. Have it repair the disk, remove all system caches and user caches. Then have it check all system and user preference files. Remove any preference files that are corrupt. Reboot and see if your system is working properly.

Adobe Illustrator CC 2014.1 won't launch

Hello,
I have download and install the CC 2014 all work, and i did the update to 2014.1 for Illustrator and now i can't open it, i acn see in task the app start and after few second it's left. I dont see the first screen with artwork. How can i solve it ?
Thanks

Hi there,
Do you have any third party plug-ins installed? Some of them might not be compatible with the latest version of Illustrator yet. Try disabling them and see if that works.
Suitcase Fusion for example will require an update in order to work. Crash at launch | Mac OS | Suitcase Fusion 5
Let us know how it goes!
Amy

Illustrator CC 2014 tools won't expand on non-touch screens

In Illustrator CC 2014.1.1 (18.1.1) the tools in the tool panel won't expand when the main Illustrator window is not on a touch screen. I am using the regular interface, not the touch interface.
I have three monitors, one of which is a touch screen. If I move the main Illustrator window onto the touch panel then the tools all work as normal. As soon as the Illustrator window is on another monitor, it is impossible to expand any of the tools that normally roll out to reveal extra tools. This has been driving me crazy for a month, and it was only today I discovered what was causing it.
Even if the tools aren't on the touch panel, they still work okay so long as the main window IS on the touch panel. Conversely if I move the tools to the touch panel but keep the main window on a non-touch panel, I can make them expand on the touch panel but ONLY with a finger touch and not with the mouse.
This is obviously a programming bug, but I have in case tried resetting my settings several times (and disabling settings sync). Illustrator CC (non-2014) still works fine, as do the pop-out tools in InDesign CC 2014. Prior to patching to 18.1.1 this worked fine in Illustrator CC 2014 too.
I am using Windows 8.1.

I reset the preference file more than once, just to be sure - has no effect.
As Monika says, you can ALT+click tools to cycle through them, but this is only a temporary solution and it would be good if the software could be fixed. It's very frustrating not being able to easily change to most tools from the UI. For now I have put my most-used tools on a custom tool bar instead.

Illustrator CC 2014 suddenly won't open on my Mac

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