Illustrator cc(2014) trial has froze at 41%

please help

check for a running adobe process (task manager in win, activity monitor in mac), especially a help process that's frozen and terminate it.
if you can't find one, abort the install, restart your computer and retry the install.

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Illustrator cc 2014 trial crashes right after launch

i just downloaded illustrator cc 2014 trial, but it crashes right after launch without error messages appearing. how should i fix it?

terexina,
Just to make sure, are all the faces of the Verdana and Tahoma fonts installed and enabled/activated through the OS (not font mangement) as TTF (not OTF)?
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Illustrator CC 2014 trial download

I downloaded the trial version of Illustrator CC 2014 for evaluation, but I could not open the program. Before the initialization, it shut down and said it had a problem that had to be shut. I tried 5 times and the same thing happened. So I unistalled to try again. But now I am not able to do the download again. How should I proceed?

Hi le_roveri,
I would recommend to run a cleaner tool before you try to install it again.
Creative cloud cleaner tool : Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download Adobe Illustrator CC 14 : https://creative.adobe.com/products/download/illustrator
Thanks,
Atul Saini

Illustrator cc 2014 sluggish performance, old cc works fine

i have a file in adobe illustrator cc 2014 that has a texture layer, i.e. a lot of little white specks. when i try to move/resize/anything this object, i get the lovely color spin wheel and everything grinds to a halt. illustrator cc 2014 slows, and i can't move or scale these objects. any other objects i can move about and scale fine. now if i open these exact same files in the previous adobe illustrator cc...it works just fine; silky smooth. no issues whatsoever. this is a small file, only 960 pt x 560 pt, and i'm on a monster machine: iMac 3.4 GHz i7 quad core with 32 GB RAM. Why am i having these performance issues in illustrator cc 2014?
also...extra frustrating...can't get the Help Chat to work. I've tried both Safari and Chrome...click the Start Chat button...nothing...not cool.

Hello Ashli315,
Did you install any 3rd party plugins to your AICC 2014 installation? Or did you install any software say any font management software which might be causing the clash. Or was there any Windows update which got installed after which the crash started happening?
Thanks!
Dhirendra

Illustrator CC 2014 will not open, gets stuck on loading page

My illustrator CC 2014 trial will not open.
It gets stck on the following loading page...
I have re-booted my computer, signed out of creative cloud, done all software updates but still no progress.
Any suggestions to re-boot my illustrator would be more than welcome!
Thanks,

I have given up trying to solve this problem and gone back to Illustrator CC which works just fine. Every time I try to start up CC 2014, it gets stuck at that screen you see above and each time is is a different font. Reading fonts...various font name here. Sometimes it's an English font, sometimes it's an Asian alphabet font of which I have zero use for.
Maybe someday someone will figure out the problem and reply here. Or maybe I just made a suggestion to someone else trying to solve the problem and they'll just go back to CC as well. Keep paying for CC 2014 and use an old version. Good one Adobe.

Myriad Pro and Minion Pro didn't come with CC 2014 Trials, why?

Hi,
I've downloaded the InDesign, Photoshop and Illustrator CC 2014 trials about a week ago, and today that I was working on a school project I noticed that Minion Pro was missing and that Myriad Pro only included the regular variant. Also, Source Sans Pro and other fonts that usually were installed alongside with the Adobe programs were not included at all. I'm using a MacBook Pro 13" (not retina display) and I haven't updated to Yosemite. I've read that someone is experiencing the same problem (See here) and that he recommends to download an older version to obtain the fonts. What should I do, I really need those and I'm willing to pay for the programs... but for the fonts that's way too much . HELP!

Moving the discussion to Adobe Type.
Thanks,
Atul Saini

Illustrator CC used to support edrw (SolidWorks) files but Illustrator CC 2014 no longer seems to after updating today, Is this the case?

We are sent SolidWorks files by our supplier and they used to open so that we could make minor adjustments where needed, mainly language conversion and dimensions alterations but the .edrw file format no longer seems to be supported after updating to Illustrator CC 2014. Has Adobe tightened the noose of monopolistic limitation even further with this update?

Hello ikon,
Could you please verify in your AICC installation plugins folder that you do not have any additional 3rd party plugins installed to enable this import? Also, AICC 2014 installation happens in a folder parallel to AICC so you would need to install/copy the 3rd party plugin into AICC 2014 plugins folder. It is most likely that you have an additional plugin installed in AICC which is not there in AICC 2014.
Please confirm as we do not support these files import natively in AI or in other previous versions.
Regards,
Dhirendra

I can not open files FH11, Is it because I have the trial version of Illustrator CC 2014?

I can not open files FH11, Is it because I have the trial version of Illustrator CC 2014?

FH support has been dropped in CS6.
The FH plugin from tensai.co.uk should solve your problem.

I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

Hello Ibonedm,
Sol 1. Please try sign out from Creative cloud Desktop App and quit it.
1. Launch Creative Cloud application manager.
2. Click the gear icon in the upper-right corner and select Preferences.
3. In the Preferences menu, under General, click the Account tab.
4. Click Sign Out from Creative Cloud.
Then re-sign in and launch Photoshop CC 2014 and check.
Sol 2. Check your Hosts file.
Windows
1. Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
2. Locate Hosts file and move it to Desktop
3. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
5. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
6. Save and close the file and move it back to Etc folder.
Mac OS
1. Log in as an administrator to edit the hosts file in Mac OS.
2. In a Finder window, choose Go > Go To Folder.
3. Type /etc.
4. Select the hosts file and move it on Desktop open it.
5. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
6. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
7. Move Hosts file back to etc folder
8. Save and close the file.
Then try launching Photoshop CC 2014 or Illustrator CC 2014
If prompt for License this software, please click on it and sign in with the Adobe ID and Password which you have used to purchase the subscription and check if you can activate and use the products.
Please respond , if any issue.
All the best
Loveneesh.

Trial version of Illustrator CC 2014 takes over my CS6 old version and forces me to use CC 2014 on launch. How to fix?

Trial version of Illustrator CC 2014 takes over my CS6 old version and forces me to use CC 2014 on launch. How to fix? FIle> get info>won't let me choose >Open this file with CS6. Forces me to use CC 2014 Illustrator which I don't want because I am doing client work in CS6 that I own and I do not have time to try out the CC version.
I also do not like the black interface in illustrator as I cannot even see the layer icon at the bottom. I won't want to buy it if this is all that's offered.

You can change the UI brightness in the prefs. Otherwise I'm not clear what your issue is. Handling file associations are operating system basics and you can look them up on a simple web search and from drag&drop onto the launchpad/ dock icon for CS6 to opening the files directly from within AI there sure are enough alternatives, don't you think?
Mylenium

New Account - Trial Already Expired for Illustrator CC 2014

I've just created an Adobe ID yesterday, and when I went to try the Illustrator CC 2014 (after downloading CC and Illustrator CC 2014 on my Mac), my trial was said to have already expired. I've not even had this account but a day, yet it says my 30-day trial is gone without having even used the product. I have tried uninstalling and reinstalling both Creative Cloud and Illustrator, but it still will not work. Any ideas?

Matthew,
You may try a chat here and ask the agent to help you have it reset:
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Has anyone experienced an update download issue (42) with Illustrator CC (2014)?

Abode Creative Cloud has been bugging me to update for a couple of weeks so I succumbed this morning.
The first part was the Creative Cloud App which succeeded after failing a couple of days ago.
I then clicked the install for the following in this order as they showed:
Photoshop CC (2014) Successful
Illustrator Cc (2014) Failed
Premiere Pro CC (2014) Failed
Dreamweaver CC (2014) Successful
Media Encoder CC (2014) Successful
SpeedGrade CC (2014) Failed
That works out to 50%. Impressive!
Anyway when I tried the "retry" as suggested "total failure".
I tried again, by first closing the Creative Cloud App and reopening, but those 3 Apps still came up with the fail message and "Retry" button.
I sure hope the Illustrator and Premiere Pro keep working for me until this mess has been sorted out; because I sure pay enough for the privilege.
Once again Adobe CC has met my expectations!

As the song goes ... "What a difference a day made Twenty-four little hours ... "
When I booted up my system this morning, I opened the Creative Cloud App and the "Retry" buttons had gone to be replaced with the usual clue "Install" buttons.
Closing the Creative Cloud App yesterday did not have this affect, and it would appear my system had to be rebooted to reset the "Retry" buttons.
I decided to click on one and allow it too update, before clicking on the next; although the App is designed that you can click on multiples and it will queue them.
I believe yesterday's issue was a Creative Cloud App issue, although it did queue and update the other three updates without a problem.
In the future I will likely not queue updates but do them one at a time just to see if my Creative Cloud experience improves.

I have just downloaded free trial versions of photoshop, lightroom and illustrator. Photoshop and lightroom working perfectly, illustrator saying the licence has expired and I my now purchase it. Help.

I have just downloaded free trial versions of photoshop, lightroom and illustrator. Photoshop and lightroom working perfectly, illustrator saying the licence has expired and I my now purchase it. Help.

http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

I have CC 2014 but it says my trial has run out?

I have a copy of Adobe CC 2014. I am logged in correctly but it still says my trial has run out?

This Email does not have any CC registered to it, please try
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
They have important information.
Regards
Rajshree

Illustrator trial has been expired immediately after downloading

Please help! I've downloaded Illustrator trial today, but after downloading I can not use it: a trial has been already expired

Then please try the software on another computer. Once a trial has expired there is not a method available to extend it.

Illustrator cc(2014) trial has froze at 41%

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