Illustrator CC 2014 UI scaling issue

Hi. Why the new Adobe Illustrator CC (2014) show the toolbox and tool to much large in the screen. I have the two software install in my computer
Look the differences between the screen:
Thanks for the help if you know the problem.
MHCDESIGN

That really doesn't fix anything. My computer is already scaled to 125%, and everything else is properly scaled. Here is a side by side on-screen comparison (CC on the left, CC 2014 on the right, and text scaled to 125%). I was annoyed at first that CC 2014 didn't update and replace CC, but now I'm glad, because until this issue is resolved I won't be using CC 2014.

Similar Messages

Illustrator CC 2014 UI strange issues

Hello and sorry for my bad english! I'm having strange issues with Illustrator CC 2014 UI. Here are my specs:
Core i7980x
24GB DDR3 ram
Asus P6tDeluxe Mobo
Asus GTX 680 4GB
I'll post a grab to show what it looks like. It happens randomly while i'm working. Latest GPU drivers are installed and GPU performance is turned off (On doesn't change anything).
thank you for your time,
Roberto

Thank you so much for the reply ashtangakasha. I was thinking about a GPU driver issue, but i was in error, because i don't have the latest Nvidia driver installed. With new drivers the issue seem to be resolved.
Thank you again,have a nice day,
Roberto

Important issue. In Illustrator CC 2014 extensions don't cover all the panel at start

I created a extension in illustrator CC 2014 (last version in spanish) that works fine until two weeks ago. It shows a image that covers all the panel.
Now, at start it doesn't covers all the panel (only a part) and I must resize the panel for cover all the panel.
I'm programing in eclipse and my paths in preferences are:
Service manager root folder: C:\Program Files (x86)\Common Files\Adobe\CEP
User-Specific Service manager root folder: C:\Users\(user)\AppData\Roaming\Adobe\CEP
Illustrator application: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
My system is a Windows 8.1 Pro and my version of Illustrator was updated with the Creative Cloud App 11 days ago.
I reinstall OS in my laptop and reinstall all again but the problem is there.
I was testing the examples in Adobe-CEP/Samples · GitHub (CEP_HTML_Test_Extension_5.0) and it's the same and until I resize the extension don't cover the entire panel.
here is my code:
<!doctype html>
<html>
<head>
<meta charset="utf-8">
<title>extension</title>
</head>
<body style="margin:0px;padding:0px;overflow:hidden;background-image:url('starting.jpg');backgr ound-repeat:no-repeat;background-attachment:fixed;background-position:center;">
</body>
</html>
What's the problem?
Do you have the same problem?
Before, at start up the extension the image covered all the panel as after resizing.
Thank you for your help. It's very urgent form me to resolve this problem.
Here are several images:
before resizing after resizing.

For the last few months, I've been having the exact same problem and it is driving me CRAZY. I finally contacted Adobe a few weeks ago regarding the issue and they had me clear out my preferences. All seemed fine for a few days... but then it came back again and seems worse now. It happened so often today I lost count. Very frustrating.

I am having trouble with scaling strokes in Illustrator CC 2014.

I have a barcode I need to scale and I have ste the preferences to "Scale strokes and effects" but it is messing with the barcode? I tried it in the previous version and it works fine.

It is a real bad idea to use lines instead of rectangles for bar codes because of the potential for the strokes to scale incorrectly. You should convert to outlines.
That being said, Illustrator CC 2014 has a stroke scaling bug that is likely causing the problem:
Strokes scaled with Object > Transform > Scale are scaled correctly.

Has anyone experienced an update download issue (42) with Illustrator CC (2014)?

Abode Creative Cloud has been bugging me to update for a couple of weeks so I succumbed this morning.
The first part was the Creative Cloud App which succeeded after failing a couple of days ago.
I then clicked the install for the following in this order as they showed:
Photoshop CC (2014) Successful
Illustrator Cc (2014) Failed
Premiere Pro CC (2014) Failed
Dreamweaver CC (2014) Successful
Media Encoder CC (2014) Successful
SpeedGrade CC (2014) Failed
That works out to 50%. Impressive!
Anyway when I tried the "retry" as suggested "total failure".
I tried again, by first closing the Creative Cloud App and reopening, but those 3 Apps still came up with the fail message and "Retry" button.
I sure hope the Illustrator and Premiere Pro keep working for me until this mess has been sorted out; because I sure pay enough for the privilege.
Once again Adobe CC has met my expectations!

As the song goes ... "What a difference a day made Twenty-four little hours ... "
When I booted up my system this morning, I opened the Creative Cloud App and the "Retry" buttons had gone to be replaced with the usual clue "Install" buttons.
Closing the Creative Cloud App yesterday did not have this affect, and it would appear my system had to be rebooted to reset the "Retry" buttons.
I decided to click on one and allow it too update, before clicking on the next; although the App is designed that you can click on multiples and it will queue them.
I believe yesterday's issue was a Creative Cloud App issue, although it did queue and update the other three updates without a problem.
In the future I will likely not queue updates but do them one at a time just to see if my Creative Cloud experience improves.

Illustrator CC 2014 Cintiq Issues after upgrade?

I recently upgraded to Illustrator CC 2014 - and now I am having issues drawing with the Blob and Pen tools on my Cintiq. When I hover over areas where art exists the cursor freezes until I go to a blank area of the artboard. Off the art, even then, the response is sporadic.
I have deleted my Wacom drivers for all users, and reinstalled. Deleted my Illustrator preferences. Restarted. And finally, had to uninstall Illustrator and downgrade to pre 2014 Illustrator CC.
Everything is fine with my Intuos, it's just the Cintiq.

I have the same problem... did you ever figure it out?
I've got a 13hd touch but the issues you described are the same.

Illustrator CC 2014: Save As PDF, Flatten Transparency Issues

Hi All,
We created a PDF presentation that's about 40 pages in Illustrator and had some display issues with previews in Box. Upon inspecting the bug, we realized that Box's preview function does not display transparency properly (or at least seems to have issue displaying transparency if it hasn't been flattened.) We tried flattening the transparency of our Illustrator file, but when we do this the PDF has faint box outlines around objects.
Can anyone recommend a solution to this issue?
Thanks!
P.S. I'm new to figuring out which PDF Presets to use to optimize my presentation for desktop/iphone/ipad presentation. Right now we are using Press Quality with Preserve Illustrator Editing Capabilities unchecked and Optimized for Fast Web View.
P.P.S. We tried Acrobat 5-8 Compatibility for Box, non worked. Acrobat 4 with flattened transparency displayed properly, but had the problematic outlines.

Anyone have any input?
Thanks!

Scaling issues with Windows 8.1 and 3200x1800 displays?

What about scaling issues with CS6 Illustrator and Photoshop? I have a hidpi 3200x1800 13" laptop with win 8.1 and can't use the software because of the tiny text.
Thanks,
PK
Sent from my iPhone

CS6 was released before HiDpi displays were common and there are no adjustments in that program.
You can try going into Preferences > Interface and changing the UI Font Size to Large.
You could also try lowering your display resolution until is decently readable.
Another step is joining Creative Cloud. Photoshop CC 2014 has 200% UI Scaling.
$50/month for all apps or $10/month for Photoshop/Lightroom.
There are intro and educational offers if you can get on them.
Gene

Illustrator CC 2014 - save for web cuts off image

In Illustrator CC 2014 when I save a vector image with a thick stroke (e.g. 20pt) while using save for web and clipping to the image (so not selecting clip to artboard) and scaling to e.g. 20%, then the edges of the drawing are cut off.
I'm not completely sure but I think previous versions didn't have this issue.
If I save the image at 100% no edges are cut off.
I suppose save for web uses the center of the vector line to determine where to cut off the image if the image is scaled down.
But it should use the outer 'edge' of the stroke to cut off the image.
Any ideas to the cause or solution?
P.S.: Yes, I'm a Windows user ;-)

I've ticked Edit>Preferences>General>Use Preview Bounds
That would seem the right way to solve the issue but the problem remains.
Maybe the origin of the issue isn't because of the centre of the path / artwork size.
Since there is no problem (with or without "Use Preview Bounds" ticked) using Save for web while scaling at 100% (or higher).
The clipping only occurs when scaling down.

Illustrator CC 2014: show exact linked image transform?

In Illustrator CS6 and previous the link information for a placed image would show the transform details in, well, detail. In the latest version it now only shows a rounded number which is worthless for me. The scaling never shows a scale after the decimal and the rotation only a single rounded decimal.
Example image:
Illustrator CS5: Scale (H,V): (131.641%, 131.641%, Rotate: -1.459º
Illustrator CC 2014: Scale (H,V): (132%, 132%, Rotate: -1.5º
Is there another way to show the detailed scale/rotation of an image?

That's a good idea. Unfortunately, same problem if I move the image to desktop or same folder as file.
If I resave the file (JPG in this case) the error disappears.
I understand this can be the solution, but given this issue had not happened before, it's interesting it is happening with CC 2014.
Attached is the image in question. Note that this is not the only image. It has happened with older design files that were made from older versions of cc or before cc.
I'm not sure if the uploader will recreate the JPG so I'll compress the file and is available here if anyone would like to test.
Dropbox - photo 2.JPG.zip

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.
The only thing that I can think of that might be causing the issues that I have a Mac Mini on Mavericks.
Dave

Hi
I have discovered that my question above is a non-question. A user triggered by looking at the below article about Illustrator 2014 cc 17.0.2
http://helpx.adobe.com/illustrator/release-note/illustrator-17-0-2-release-notes.html
He had recently upgraded from wht we now know is 18.0 to 18.1 which is the latest version. He read the above artic
le and supposed that it was a bug fix release for his version - because the v17 ov18 number is not often displayed. It is usually just 2014 CC.
I have asked him to post a bug report about Adobe Illustrator CC 2014.1
Dave

HELP // Illustrator CC (2014) Crashes every time I open it.

I've cleaned up my fonts, reset my PRAM, uninstalled and reinstalled, looked for Wacom drivers, and everything else I can find to do.
HELP!
Process:               Adobe Illustrator [677]
Path:                  /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:            com.adobe.illustrator
Version:               18.1.1 (18.1.1)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Illustrator [677]
User ID:               501
Date/Time:             2015-03-18 16:56:30.245 -0700
OS Version:            Mac OS X 10.10.2 (14C1510)
Report Version:        11
Anonymous UUID:        4CD84D7D-1F9E-42D7-B9C1-D7EC6206D18B
Time Awake Since Boot: 1400 seconds
Crashed Thread:        0 Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
    __TEXT                 0000000100000000-00000001015c0000 [ 21.8M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Application Specific Information:
Performing @selector(dispatchMenuSelection:) from sender DVAMacMenuItem 0x6000000f0f00
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_pthread.dylib       0x000000010ecfd5c1 _pthread_mutex_lock + 23
1   com.apple.CoreFoundation       0x000000010ce13721 CFRunLoopStop + 49
2   com.wacom.WacomMultiTouch     0x00000001142654d1 CMacMultiTouchAPI::~CMacMultiTouchAPI() + 83
3   com.wacom.WacomMultiTouch     0x0000000114284df1 WacomMTInitialize + 136
4   com.adobe.dvaui.framework     0x000000010baec22c dvaui::ui::TouchInterface_Wacom::TouchInterface_Wacom() + 140
5   com.adobe.dvaui.framework     0x000000010baeae78 dvaui::ui::TouchInterface_Wacom::GetInstance() + 40
6   com.adobe.dvaui.framework     0x000000010baeab66 dvaui::ui::TouchInputManager::RegisterTouch(NSWindow*, dvaui::ui::TouchInputManager::Interfaces) + 86
7   com.adobe.illustrator         0x00000001004d4b47 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4402935
8   com.adobe.illustrator         0x00000001004d82b1 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4417121
9   com.adobe.illustrator         0x00000001004d7db5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4415845
10 com.adobe.illustrator         0x00000001004dac07 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4427703
11 com.adobe.illustrator         0x00000001004cb3b9 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4364137
12 com.adobe.illustrator         0x000000010049ff07 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4186807
13 com.adobe.illustrator         0x000000010058222a boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 5113306
14 com.adobe.illustrator         0x00000001001e78e7 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1334423
15 com.adobe.illustrator         0x00000001001e632e boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1328862
16 com.adobe.illustrator         0x0000000100209e95 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1475141
17 com.adobe.illustrator         0x00000001004e48c6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4467830
18 com.adobe.exo.framework       0x000000010c7aca2c exo::uisupport::CommandHandler::HandleCommand(int) + 220
19 com.adobe.exo.framework       0x000000010c7acc75 exo::uisupport::CommandHandler::DoCallMyCommandChain(int) + 21
20 com.adobe.exo.framework       0x000000010c7ac568 exo::uisupport::CommandHandlerBase::CallCommandChain(int) + 56
21 com.adobe.exo.framework       0x000000010c7416d4 exo::app::OS_AppBase::DispatchMenuCommand(int) + 132
22 com.adobe.dvacore.framework   0x000000010b347d0c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
23 com.adobe.illustrator         0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
24 com.adobe.dvacore.framework   0x000000010b347da3 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 99
25 com.adobe.dvacore.framework   0x000000010b349250 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 160
26 com.adobe.exo.framework       0x000000010c74288d -[ExoMacApplication handleMenuCommand:] + 173
27 libsystem_trace.dylib         0x000000010ed2ccd7 _os_activity_initiate + 75
28 com.apple.AppKit               0x0000000101f46b71 -[NSApplication sendAction:to:from:] + 452
29 com.apple.AppKit               0x0000000101f60cbe -[NSMenuItem _corePerformAction] + 382
30 com.apple.AppKit               0x0000000101f609dc -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
31 libsystem_trace.dylib         0x000000010ed2ccd7 _os_activity_initiate + 75
32 com.apple.AppKit               0x0000000101f5fa1d -[NSMenu performKeyEquivalent:] + 359
33 com.apple.AppKit               0x0000000101f5bfb5 -[NSApplication _handleKeyEquivalent:] + 920
34 com.apple.AppKit               0x0000000101edf35b -[NSApplication sendEvent:] + 3937
35 com.adobe.dvaui.framework     0x000000010bb55c01 -[DVAMacApplication sendEvent:] + 593
36 com.adobe.exo.framework       0x000000010c742198 -[ExoMacApplication sendEvent:] + 568
37 com.apple.AppKit               0x0000000101d6b608 -[NSApplication run] + 711
38 com.adobe.exo.framework       0x000000010c741bb8 exo::app::OS_AppBase::RunEventLoop() + 56
39 com.adobe.illustrator         0x00000001004e3cf5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4464805
40 com.adobe.illustrator         0x0000000100472dc6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4002166
41 com.adobe.illustrator         0x0000000100463c60 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3940368
42 com.adobe.illustrator         0x0000000100003424 0x100000000 + 13348

j,
Did you reinstall the full three step way, see 6) in the list, and did you delete font caches (see item 11) under 5) in the list?
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Pantone colour books missing in Illustrator CC 2014

Hi,
I am having an issue in Illustrator CC 2014 with a specific Pantone colour book.
The 'Pantone 4-color process guide coated Euro' guide does not show up in the colour books menu. The Pantone colour reference numbers such as DE 35-1 C and DE 156-2 C do not appear in any of the colour books.
Is my Pantone colour guide outdated, or am I missing something?
Thank you!

Never mind. I finally just closed Illustrator and opened it back up, and TA-DA! It's back...just more weirdness from an Adobe product...I should have guessed so.

Why can't I find the Illustrator CC 2014 toolbar on my screen on Windows 7?

Why can't I find the Illustrator CC 2014 toolbar on my screen on Windows 7? The screen resolution is 1280 x 1024.

Hi Chris,
Can you please put a snapshot of the screen so that we can know more about the issue ?
Thanks & Regards,
Raghuveer

I can not open any files in Illustrator CC 2014 without it crashing.

Any help is appreciated. I am having trouble at home with my personal Illustrator CC 2014 program. It will open and as soon as I attempt to open an existing file or create a new one it immediately crashes. I am on a PC running windows 7 with all updates for my OS and CC as far as I can tell. Can anyone help me?

BroWu,
You may try those relevant things on the list (5) is not) that you have not been through (yet).
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Illustrator CC 2014 UI scaling issue

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