Illustrator CC 2014 welcome screen distorted

Has anyone seen Illustrator's welcome screen distorted like this? I have restated the program and restarted the computer and every time it opens it does this. Everything else in Illustrator seems to be working just fine though.

Did you look at the More Like This column on the right
Has anyone else encountered a distorted/skewed Ai CC 2014 Welcome screen?

Similar Messages

  • Remove Adobe Illustrator CC 2014 Welcome Screen

    Every time I open Adobe Illustrator CC 2014, I am greeted with box pictured below. How can I stop it?

    I tried doing this and it will not uncheck

  • Has anyone else encountered a distorted/skewed Ai CC 2014 Welcome screen?

    I'm running Ai CC 2014.0.0 (v18.0.0) on Mac OS X 10.7.5 Lion.
    The the content of the Welcome screen is distorted/skewed.
    Has anyone else encountered — and resolved — this?
    NOTE: I just now updated Ai CC from v18.0.0 to v18.1.0.
    I get the same thing: A distorted Welcome screen.

    Sumit, THANK YOU for your follow-up. It certainly is appreciated!
    I visited the thread you provided the link to (above) [https://forums.adobe.com/thread/1512827], and duplicated the steps described in the final entry, by Yankee Rebel on August 6, 2014, which is:
    Thanks for your response but the problem is no longer a factor. I went to Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/CEP/extensions and removed "com.illustrator.welcome" folder. That stopped it.
    I was having a seize-up problem in In-Design upon launch. It would boot but then freeze when the "welcome" screen popped up. I also deleted the welcome screen docs from In-Design in much the same manner as described just above for Illustrator. It then ceased to be a factor.
    A note about the navigation route (Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/CEP/extensions):
    In case anyone else makes use of this, be aware that when you get to "Adobe Illustrator.app" you have to hold down the Control key when you click on the app. The Control key reveals, among other options, "Show Package Contents." Select that, and then the "Contents" folder; then follow the rest of the navigation directions.
    The above worked for me; no more Welcome window (distorted or otherwise).
    Although that window is desirable for its links to New Features, those can be accessed via Illustrator's main menu > Help > Illustrator Support Center. That will take you to the Illustrator CC page on the Adobe website, where you will see these links:
    "Overview," "What's New," "Learn & Support," and "Download."

  • How can I turn off the Illustrator CC 2014 hello screen permanently?

    I just upgraded to Illustrator CC 2014, and I'm somewhat baffled by the apparent inability to turn off the hello screen. Maybe it's easy, but I don't see how to do it.
    Under the "Help" menu I do see a check mark beside "Hello...", but clicking it does not turn the hello screen off. When I shut down the screen using the red x in the panel's upper left corner, it does go away, and it can be turned back on using the "Help" menu entry. I just don't want it to appear... ever. I'd love to be able to use Illustrator the way I want to and not feel the need to close that superfluous panel every time I open the software.
    Thanks ahead of time for any input.

    @ThePorge - are you sure you're looking at the bottom of the "Getting Started", "New Features", or "Tips & Techniques" panel?  You'll need to scroll down to the bottom of them to see the footer where this checkbox is located.  (Its not in the Create panel at all.)  If you can't find it, its possible the software thinks you're a trial user for some reason.  Do you see a Days Left in Your Trial countdown in the upper right corner of the Welcome screen?  That would indicate it thinks you're a trial user.  Can you attach a screen shot?
    Mark

  • How to turn off the welcome screen when I start Illustrator

    Can it be done. I know in earlier version it was under preferences, general. Don't see it in CC.
    Thanks!!

    cghelton,
    I believe this is your rescue:
    Re: How can I turn off the Illustrator CC 2014 hello screen permanently?

  • How can I speed up the Welcome Screen on Illustrator CC 2014?

    I have updated to Illustrator CC 2014.
    I find that the welcome screen takes a long time to load. It is far from convenient.
    Is there anything I can do to speed up the welcome screen?
    Any help will be appreciated.
    System info:
    OS: Windows 7
    CPU: Xeon 3.2GHZ
    RAM:16GB
    System : 64bit

    Hi ImmerTech,
    You can disable the welcome screen permanently by following below steps if you are on mac machine other wise scroll down to bottom
    and check the option  "Don't Show Welcome Screen Again".
    Go to Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app
    When you get to "Adobe Illustrator.app" you have to hold down the Control key
    The Control key reveals, among other options, "Show Package Contents" Select that, and then the "Contents>MacOS>CEP>extensions" folder and removed "com.illustrator..welcome" folder.
    Hope this helps.
    Regards,
    Sumit Singh

  • Why can't I find the Illustrator CC 2014 toolbar on my screen on Windows 7?

    Why can't I find the Illustrator CC 2014 toolbar on my screen on Windows 7? The screen resolution is 1280 x 1024.

    Hi Chris,
    Can you please put a snapshot of the screen so that we can know more about the issue ?
    Thanks & Regards,
    Raghuveer

  • Illustrator cc 2014 dosen't open old big size file Black screen and crashing

    I installed illustrator cc 2014 I can not open some of my old files... black screen on waiting....  Meanwhile writes above is not responding If file size is larger it's a problem My OS Windows 8,1 pro "Please help"

    Hi,
    This seems to be activation issue,
    Please sign out from Creative cloud desktop app and Quit it.
    quit all the Adobe applications
    Assuming you're on Windows machine
    Go to the following location and rename Adobe folder to old.Adobe
    C:\Users\<Username>\AppData\Roaming
    C:\Users\<Username>\AppData\Local
    Then try to launch Creative Cloud Desktop app and Sign in with your Adobe ID and Password.
    and Launch Premiere pro, hope that helps.
    Thank you,

  • Illustrator CC 2014 tools won't expand on non-touch screens

    In Illustrator CC 2014.1.1 (18.1.1) the tools in the tool panel won't expand when the main Illustrator window is not on a touch screen. I am using the regular interface, not the touch interface.
    I have three monitors, one of which is a touch screen. If I move the main Illustrator window onto the touch panel then the tools all work as normal.  As soon as the Illustrator window is on another monitor, it is impossible to expand any of the tools that normally roll out to reveal extra tools.  This has been driving me crazy for a month, and it was only today I discovered what was causing it.
    Even if the tools aren't on the touch panel, they still work okay so long as the main window IS on the touch panel. Conversely if I move the tools to the touch panel but keep the main window on a non-touch panel, I can make them expand on the touch panel but ONLY with a finger touch and not with the mouse.
    This is obviously a programming bug, but I have in case tried resetting my settings several times (and disabling settings sync).  Illustrator CC (non-2014) still works fine, as do the pop-out tools in InDesign CC 2014.  Prior to patching to 18.1.1 this worked fine in Illustrator CC 2014 too.
    I am using Windows 8.1.

    I reset the preference file more than once, just to be sure - has no effect.
    As Monika says, you can ALT+click tools to cycle through them, but this is only a temporary solution and it would be good if the software could be fixed. It's very frustrating not being able to easily change to most tools from the UI. For now I have put my most-used tools on a custom tool bar instead.

  • Why does the welcome screen come up after PS CC 2014 launches?

    since I installed PS cc 2014 every time I launch PS is will bring up the Welcome Screen after the desk top appears.  It is of no use to any even medium exp. user...  and is a wast of time and resources !!!

    If you don't want to user Welcome Screen, you can turn in Off. Troubleshoot Welcome Screen in Photoshop
    ~ Arpit

  • Problems with Illustrator CC 2014 in Sony Vaio Fit 15A with N-Trig touch screen and digitizer pen.

    Hello to everybody!
    Some times ago Adobe has updated Illustrator to CC 2014 version and now it support touch pressure\pan\zoom in Windows 8 tablets. I have Sony Vaio Fit 15A with N-Trig touch screen and digitizer pen with pressure-sensitive support.
    I was extremely disappointed that the brush in new version does not work correctly. Watch the video please that I did specifically for the demonstration.
    I use Adobe Illustrator CS6 and Adobe Illustrator CC 2014 for comparison. In the old version the brush is works correctly. You must do a lot of clicks to start the brush in CC 2014 version (please see video). What causes of the problem? Please help me!

    Hello to everybody!
    Some times ago Adobe has updated Illustrator to CC 2014 version and now it support touch pressure\pan\zoom in Windows 8 tablets. I have Sony Vaio Fit 15A with N-Trig touch screen and digitizer pen with pressure-sensitive support.
    I was extremely disappointed that the brush in new version does not work correctly. Watch the video please that I did specifically for the demonstration.
    I use Adobe Illustrator CS6 and Adobe Illustrator CC 2014 for comparison. In the old version the brush is works correctly. You must do a lot of clicks to start the brush in CC 2014 version (please see video). What causes of the problem? Please help me!

  • Illustrator CC 2014 documents won't go full screen (and the UI is extremely low resolution)

    Illustrator CC 2014 does not seem to be running correctly.  My documents will not go full screen.  As you can see, there is a huge white gap surrounding the entire document.  I cannot grab the corners or sides to stretch it to full width.  On top of this, the whole interface is blown up and looks very low resolution. 
    Compare this to a screen shot of the previous version on the same computer:
    The document will expand to the full width available and the the UI looks much better.  Does anyone know how to fix this?  I am using Windows 8.1

    Since you still haven't got your data from the drive(s). I would advise performing a Windows installation without formatting the drive... I don't like this solution but at this stage you have probably tried everything else.
    Use a Windows 7 Reinstallation DVD when installing ensure you select...
    Select Custom: Install Windows only (advanced)
    If you do not select any of the drive options and simply highlight the largest partition and select next:
    Windows will dump all the old installation files in the Windows.old folder

  • Ever since I updated InDesign CC (2014) approximately 22 days ago... I CANNOT get the welcome screen to not come on at the launch on InDesign. I set the preferences in InDesign to NOT show the welcome screen upon launch, but it will NOT hold the preferenc

    Ever since I updated InDesign CC (2014) approximately 22 days ago... I CANNOT get the welcome screen to not come on at the launch on InDesign. I set the preferences in InDesign to NOT show the welcome screen upon launch, but it will NOT hold the preferences i choose. Anyone else have any other ideas? I am about to lose my mind... I hate you ADOBE!!!

    that s just the problem, that is why my level of frustration is boiling over ... I have told InDesign over and over again "Do Not Show Again" but it will just not hold the settings. It might hold it for a day or so, but then suddenly there it is again on another launch. Very very annoying.

  • Adobe illustrator CC welcome screen appears blank

    adobe illustrator CC welcome screen appears blank

    Hi, see my reply at a similar discussion: Re: Welcome screens do not load - ID, PS, AI. I hope it helps.

  • New 2014.2.1 still crashes at Welcome Screen

    Well, I tried installing 2014.2.1 but I still get the Welcome Screen crash.  Given all the crash fixes in that update I had high hopes but no joy. This time when I tried to roll back my choices were CS6 and CC.  However, after installing CC I checked again and now CC (2014) was an option. So I installed that and I am at least back to where I started.  Interestingly, neither CC or 2014.0 present a Welcome Screen when loading for the first time after installation.
    What I would really like is a link to 2014.1 which worked fine before my troubles started.
    Any help would be appreciated.

    What does the detailed crash report say?

Maybe you are looking for