Illustrator CC 2014 won't open!!!
I have just updatd my Illustrator app but it simply won't star!!
This is what I keep getting:
Adobe Illustrator CC 2014 quit unexpectedly
Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.
Hi,
Are you using the Suitcase Fusion 5 software ? If yes than please update the plug-in from the Extensis web-site. There was a known issue with AI CC 2014 latest update & Suitcase Fusion 5. The latest update of the Suitcase Fusion fixes this issue.
Please go through this KB article:
http://helpx.adobe.com/illustrator/kb/illustrator-cc-20141-crash-launch.html
If still you face the issue, than please let me know.
With Best Regards,
Raghuveer
[email protected]
Similar Messages
-
Adobe Illustrator CC 2014 won't open under my current admin profile.
I recently installed Adobe CC 2014 suite on my Windows 7 OS. All the programs open properly with the exception of Illustrator CC. The error message I get is:
Adobe Illustrator CC 2014 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Since receiving this message I have gone through other forum posts and have tried all (below) with no remedy.
Uninstalled using Windows Uninstall Program followed by Adobe Creative Cloud Cleaner Tool and reinstalled. (I’ve done this numerous times. I also removed any prior software versions (CS5) along with preceding software preferences.)
All of my OS drivers have been updated.
Monitor, Processor and GPU Drivers are updated. NOTE: I’m running an Intel Core i7 960 3.2GHz processor and an AMD Radeon HD 6700 Series GPU.
I’m running my workstation as an admin user, however created a shared user group so InDesign would open properly. (This was my other problem I was having up until a few hours ago.)
I have uninstalled and reinstalled both Verdana and Tahoma TTF fonts.
I am not running or have installed any 3rd party plug-ins.
I read a forum post that said you can get around this problem by creating a new admin account. I did and was able to open Illustrator under that profile; however I’m still unable to open it under my existing admin account. How can I get around this? There must be a way to get Illustrator to open in my current account.
Any help in this area would be greatly appreciated. I’m now on day No. 2 trying to get this solved.Hello Mylenium,
Is this what you need to determine what is causing Illustrator CC to crash upon opening the program?
Source
Adobe Illustrator CC 2014
Summary
Stopped working
Date
7/22/2014 1:00 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 18.0.0.18
Application Timestamp: 53880380
Fault Module Name: Illustrator.exe
Fault Module Version: 18.0.0.18
Fault Module Timestamp: 53880380
Exception Code: c0000005
Exception Offset: 0000000000f46822
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 6425
Additional Information 2: 64256d48db57d4bc137c25bbc699fc9d
Additional Information 3: 0bee
Additional Information 4: 0beeca970ec06b6ebcf9f095a19efea9
Extra information about the problem
Bucket ID: 37012370 -
Illustrator CC 2014 won't open "could not complete requested operation"
I can not get my Illustrator CC 2014 to open any longer. Lately when I try to open the program I get the following error; "Could not complete requested operation". My other Creative Cloud applications, Photoshop, InDesign, and Acrobat are all working. I have tried uninstalling and reinstalling the program to no avail. Any help would be greatly appreciated as I have jobs starting to pile up.
accupub,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Hi guys, my Illustrator CC 2014 won't launch, getting an error message "Could not complete the requested operation", this is not a specific file issue I can't launch Illustrator stand alone. I've un-installed and re-installed about 3 times and contacted support but they haven't been able to solve as of yet. It's a relatively fresh install of windows 8.1 and no custom fonts have been added. I've tried deleting the preferences folders and launching and that has not had any effect. No idea what else I can do, any help would be greatly appreciated.
Edit: Forgot to mention I have also tried running Illustrator as administrator and that Illustrator was running perfectly fine on this computer since install (about 2 weeks) before this started happening.
Thanks
ChrisHi Jacob, I decided to completely remove the entire creative suite from my computer, ran the cleaning tool (although some errors showed in the log file) and it now works! Let's just pray it stays this way haha. Thanks for the suggestion.
Log File:
[Thu Mar 05 10:18:58 2015] Choose from one of the following options to clean up :
[Thu Mar 05 10:18:58 2015] 1. All
[Thu Mar 05 10:18:58 2015] 2. Adobe Flash Player 10.2
[Thu Mar 05 10:18:58 2015] 3. Creative Cloud 2014 , Creative Cloud & CS6 Products
[Thu Mar 05 10:18:58 2015] 4. Creative Cloud 2014 only
[Thu Mar 05 10:18:58 2015] 5. Creative Cloud only
[Thu Mar 05 10:18:58 2015] 6. CS6 only
[Thu Mar 05 10:18:58 2015] 7. CS5-CS5.5-CS6
[Thu Mar 05 10:18:58 2015] 8. CS5-CS5.5
[Thu Mar 05 10:18:58 2015] 9. CS3, CS4
[Thu Mar 05 10:18:58 2015] 10. Adobe Id credentials
[Thu Mar 05 10:18:58 2015] 11. Quit
[Thu Mar 05 10:18:58 2015] Choice :>
[Thu Mar 05 10:19:00 2015] User selected: All
[Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
[Thu Mar 05 10:19:00 2015] List of products installed on this machine
[Thu Mar 05 10:19:00 2015] Listing products for cleanup:
[Thu Mar 05 10:19:00 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Thu Mar 05 10:19:04 2015] Are you sure you want to clean all the listed products and associated files?
[Thu Mar 05 10:19:04 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Thu Mar 05 10:19:06 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Thu Mar 05 10:19:06 2015] OSVersion : 64-bit
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:Adobe Creative Cloud
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:AdobeCEPServiceManager
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsManifestBaseURL
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsUpdateCheckInterval
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:LogLevel
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AAM
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.1
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.2
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\Users\Public\Desktop\Adobe Creative Cloud.lnk
[Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Creative Cloud.lnk
[Thu Mar 05 10:19:06 2015] CoreSync custom hook not found
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Retry deleting the folder since folder still exists
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Some files could not be cleaned up. Please try closing your internet/web browser, and rerun the Cleaner Tool to complete your clean-up.
[Thu Mar 05 10:19:06 2015] :: Cleaning-up left over inventories ::
[Thu Mar 05 10:19:06 2015] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
[Thu Mar 05 10:19:06 2015] Found AAMref : ACC.aamref
[Thu Mar 05 10:19:06 2015] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: True
[Thu Mar 05 10:19:06 2015] Removing content of Product : CS5Installer, Version : CS5
[Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] LOG FILE SAVED TO: C:\Users\Chris\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Thu Mar 05 10:19:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Thu Mar 05 10:19:07 2015]
[Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Thu Mar 05 10:19:07 2015] ---------------------------------------------------------
[Thu Mar 05 10:19:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Thu Mar 05 10:19:07 2015] --------------------------------------------------------- -
New Camera RAW in Photoshop CC 2014 won't open multiple Panasonic RAW (.rw2) at the same time from Windows Explorer. If I select 2 raw files and click "Open" Camera RAW will only open 1 raw, then when I click "Done" it will close and open the second, sequentially. Previous Photoshop CC and RAW worked fine, it would open mulitple RAW at the same time. How do I fix this?
If it worked for you that way previously there isn't much to comment about. I just tried opening multiple images from Windows Explorer with Photoshop CS6 and Camera Raw 8.6, and the first image would open and when I clicked cancel then the second image would open. But if I wanted multiple images opened in Camera Raw to work on them simultaneously it was necessary for me to open them from Bridge. I just did it as an experiment because I normally use Lightroom. Anyway, IF it was a feature at one time to work as you described, it doesn't seem to be that way now.
-
I have a copy of the original adobe illustrator and it won't open
I have a copy of the original adobe illustrator and it won't open. I will start to open and it kina freezes and then I have to force it to close. My photoshop of the same age will open and work but I also still have to force close it. I don't have the money to update and these older versions work fine for me what do I need to do to keep them working???
I have windows 7 and OSX for the original adobe suit CS
CS is CS1?
That's many years before Windows 7.
Which Mac OS is it? CS won't run on anything beyond 10.6 (maybe even earlier) -
Illustrator CC 2014 can not open file if you save that in Illustrator 8
Hi,
Illustrator CC 2014 can not open file again f you save that file in Illustrator 8. Using Illustrator CC 18.0.0
TIA.Hi Imran,
Can you please share your file (original source file which I can open in AI CC 2014 ) with me?
I want to down-save that in Illustrator 8 and check that what is happening in this workflow.
Thanks & Regards,
Raghuveer
[email protected] -
Photoshop CC 2014 won't open any files, not even create new ones
I have a freshly installed version of Photoshop CC 2014 and it just won't open any single file no matter what I do. I also have Illustrator CC 2014 installed for the past week, and it is behaving fine, and even opening up the files that Photoshop won't open (jpg, psd, png, etc.).
I've tried uninstalling completely, and reinstalling it, and it still won't open any files. Basically, nothing happens after I click the "Open" button from the Open File dialog window.
I've also try resetting my user preferences using this video tutorial, and it also didn't resolve the problem: http://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
Has anyone else experienced this or can give information on how to resolve it?
Thanks!Well, I finally got it to work through trial and error. Here were the steps that I used to get it to work:
1) Make sure that you are not behind any firewall/VPN/etc, just a direct connection to the internet (if possible). I use Adobe for my work laptop, and I was informed that this could potentially be an issue during installation processes.
2) Uninstall Photoshop via the Creative Cloud application interface.
3) Right-click on the Creative Cloud icon from the system tray and "Quit" (it was automatically started for me from a previous bootup)
4) Right-click on the Creative Cloud desktop icon and choose "Run As Administrator"
5) Re-install Photoshop
After performing the above steps, I can now open any png/jpg/gif/etc file, as well as start a new file. I have no clue why it works or if my steps played any role in fixing it, but I thought it was worth sharing for others to try if they encounter a similar issue. It could be either the firewall I was behind, or the permissions (I don't think Creative Cloud boots up running as administrator). But I am in no position to say I know the exact resolution. Hope this helps! -
Illustrator CC 2014 won't let me save.
When creating a document in Illustrator CC 2014 (PC version), it will not let me save when either using the drop down menu and/or using the quickkey. I also noticed I can not open a file when using the same methods. I have quit the program and also rebooted the computer and no luck. I had this problem before and I uninstalled and reinstalled, however seems the problem resurfaced. Any ideas? I am using a PC 64-Bit, OS Win7 Pro, 4Gig memory with Intel Core i7 CPU 1.73GHz
jargonis,
You may have a look at the list below; when you reinstall under such circumstances you should always use the Cleaner Tool, or strangenesses may linger, see 6).
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Illustrator cc 2014 dosen't open old big size file Black screen and crashing
I installed illustrator cc 2014 I can not open some of my old files... black screen on waiting.... Meanwhile writes above is not responding If file size is larger it's a problem My OS Windows 8,1 pro "Please help"
Hi,
This seems to be activation issue,
Please sign out from Creative cloud desktop app and Quit it.
quit all the Adobe applications
Assuming you're on Windows machine
Go to the following location and rename Adobe folder to old.Adobe
C:\Users\<Username>\AppData\Roaming
C:\Users\<Username>\AppData\Local
Then try to launch Creative Cloud Desktop app and Sign in with your Adobe ID and Password.
and Launch Premiere pro, hope that helps.
Thank you, -
Premiere Pro CC 2014 won't open "because it is not responding".
When trying to open Premiere Pro CC 2014 it won't open and I get the message "You can't open the application "Adobe Premiere Pro CC 2014" because it is not responding.
I've done my updates, uninstalled it, reinstalled it. Even did a clean re-install of the Yosemite OS but nothing. It opens up fine on my laptop.
I'm on an iMac 27, late 2009.
2.66 GHz Intel Core i5
16GB RAM
ATI Radeon HD 4850 512 MB
Really need this to work asap.
Thanks.
/CarlA variety of issues can cause PPRO to crash on launch. Here are some of them:
a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
the graphics driver
having an integrated graphics chip as well as a graphics card. Disabling the integrated chip often fixes this.
having Nvidia CUDA drivers installed on a system with an AMD card
third-party plug-ins
a problem with the cache files.
a problem with the project file (if you're loading a project...)
folders that Premiere writes to being set to read-only
the user not having administrator rights
a conflict/incompatibility with some OS setting
a problem on the licensing/authentication side.
The fact that you've done a fresh installation of 10.10 eliminates some of those possibilities.
After a crash on launch, does a dialog box eventually come up prompting you to submit a crash report to either Adobe or Apple? If so, please click "information" or the like to access the crash log and copy/paste the report here. -
Just installed Adobe InDesign 2014 CC yesterday on a brand new MacBook Pro. Today it won't open "because it is not responding." I tried uninstalling and reinstalling...no go. It is also preventing my computer from being able to shut down. I had just been transferring some CS 5.5 files from my old computer and converting them. I suspect it is a font issue, but not really sure. Totally at a loss as to what to do now. When I Force Quit, nothing happens.
Hi jesslucia2,
Are you facing issue opening files created on CC2014 on CC version, If yes then you can follow the following article. You have to save the files in IDML format in order to open them in older versions.
http://helpx.adobe.com/indesign/kb/save-indesign-files-previous-versions.html
If you have CC version installed , you can also try to upgrade to CC2014 version from Adobe Creative Cloud Desktop App and open the files without any problem.
Thanks,
Nikhil Gupta -
Illustrator CC 2014 can't open files sent from Draw.
Illustrator CC 2014 v18.0.0 (just installed today, 11/6/2014): I can't open files sent from Adobe Draw. The files send from Draw OK, but in Illustrator—which finally opens as advertised—I get an error message, i.e. The file "Dog - Drawing 1.draw" is in an unknown format and cannot be opened. This goes for all of my work, whether created in Ideas then opened recently in Draw, or files created in Draw from scratch.
Illustrator files (.ai or .pdf) that I save using CC 2014 vs 8.1.0 on my Windows (8.1) machine on our network server. I try to open them on Mac.
'The File "x.pdf" is an unknown format and cannot be opened'
This may in some way be related to accessing the file over the server since when I transfer the file to my lcal drive I don't get the same error. I still can't open the file but I get an error near the end of the opening process :
"Could not read the file because the plug-in made an invalid request of the Photoshop adaptor"
Again, I can open this file using CC 2014 vs 8.1.0 on my Windows (8.1) machine. -
Illustrator CC 2014 won't start anymore, Windows 7
Illustrator CC 2014 has been working fine ever since I installed it up until 2 days ago. I tried to open the program and it showed a box with "Could not complete the requested operation". I saw there was an update available so I installed that and now it shows the initial picture from starting but then pops the same box up and when I click close it closes the starting image and is done. I did install some Windows Updates earlier that day. I have since uninstalled ALL the updates from that day and I'm still getting the same thing. All my other Adobe programs are still working correctly, including AI CC, AI CS6, PS CC, PS CC 2014 and Premiere Pro CC 2014.
I also tried removing the "en_US" preferences folder. That didn't fix the problem either, but it does get far enough during starting to make a new "en_US" folder.
PLEASE HELP!!! I have searched everywhere with no luck for this problem with Windows, only MAC.Hello Ashli315,
Did you install any 3rd party plugins to your AICC 2014 installation? Or did you install any software say any font management software which might be causing the clash. Or was there any Windows update which got installed after which the crash started happening?
Thanks!
Dhirendra -
Adobe Illustrator CC (2014) won't install
I've tried downloading the 30-day free trail of Illustrator to my computer about 6 times now. Each time, the process stops around 84% with the message of 'Installation Failed'. The failure summary is as follows:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\ANN-LO~1\AppData\Local\Temp\{CC14A0C7-0E3A-4B7F-8790-320E30BE54C1}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\ANN-LO~1\AppData\Local\Temp\{CC14A0C7-0E3A-4B7F-8790-320E30BE54C1}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
Why won't Illustrator install? I'm in a digital media class that uses this program regularly, so I'd like to have access to it without having to make my way back to the computer labs on campus.Hi novayamodel,
Please try the link for Exit code 6 troubleshooting:
Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Thanks,
Nikhil Gupta
Maybe you are looking for
-
Cisco Email Security Appliance (ESA) - Reporting
In previous versions on ESA you could export data and reports in CSV formats using an API. Is that still available? >From the following document : IRONPORT ASYNCOS 6.4 REPORTING API FOR IRONPORT APPLIANCES REPORTING API OVERVIEW The Reporting API fea
-
I have reset the device and have opened the music icon and the only thing I can see are the songs I have bought and have on my iPod.
-
F4 HELP FOR ONLY SELECTED FIELD VALUES
Hi, I have to display the F4 help for the selection screen field parameter. From the ICON table, I need to display the field ID values. In the ICON table, I have lot of field values for the field ID, but I need to display only 3 field values into F4
-
Hi ! If i were to re-write this query with joins, how would i do it ? Anyone ? DELETE FROM XCM_VO01_VEHOFINT VOIA WHERE VOIA.COUNTRY_ISO3_C = 'DEU' AND VOIA.CUST_BRAND_C = 'F' AND VOIA.CUCON_CNTCT_ST_S > to_date('2005-10-24', 'YYYY-MM-DD') AND EXISTS
-
Restoring Ipod Touch to lower OS
Hi, this is the first time I have posted on this forum so please excuse me if this is in the wrong place! I wish to downgrade to OS 4.0.1 or lower, but I can't work out how! Could someone please inform me how? Thanks.