Illustrator cc 2014 wont print on KonicaMinolta BizHub c224
Hi,
i have a customer using Mac OS X 10.9 and Illustrator cc 2014. Drivers and Firmware for the Konica BizHub are up-to-date!
When he prints from illustrator i can see the job in the spooler and then it just disappears! it doesn't even reach the printer. Photoshop does the same thing. Printing from other then Adobe products works fine.
The only work around is to convert the file to .pdf and then use "print as image".
Is there any settings that might solve this issue or is this a common problem/incompatibility with Konica machines?
Thank you
Yes the driver installed is the latest PS driver that KonicaMinolta has to offer.
Meanwhile i had the customer send the PDF File created in Illustrator send to a Windows 7 PC. Printing from there with the PS Driver the printer will print out:
"ERROR: invalidfont
OFFENDING COMMAND: cshow
STACK:
false
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I recently bought adobe CC2014 18.0 for my windows 7 64bit SP1. after a week or so i have got an update to 18.1.0.430 (I think he installed it automatically) and i am not quiet sure but i think after that Illustrator is crashing every time i am starting it up.
It is showing the loading screen and is loading sone stuf but suddenly i got a screen from windows "Adobe Illustrator 2014 stopped working". The only thing i can do is close the window and illustrator closes also. I also bought Photoshop but this one is working fine!
Here is the error i find in the "eventviewer" of windows:
Logboeknaam: Application
Bron: Application Error
Datum: 25/10/2014 16:20:15
Gebeurtenis-id:1000
Taakcategorie: (100)
Niveau: Fout
Trefwoorden: Klassiek
Gebruiker: n.v.t.
Computer: beheerder-PC
Beschrijving:
Naam van toepassing met fout: Illustrator.exe, versie: 18.1.0.430, tijdstempel: 0x54247b91
Naam van module met fout: UserInterface.aip, versie: 18.1.128.0, tijdstempel: 0x542a5984
Uitzonderingscode: 0xc0000005
Foutoffset: 0x000000000006151f
Id van proces met fout: 0x3e4c
Starttijd van toepassing met fout: 0x01cff05ec655dff1
Pad naar toepassing met fout: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Pad naar module met fout: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Required\Plug-ins\UserInterface.aip
Rapport-id: 09be3928-5c52-11e4-b0e4-6c626de6a976
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-25T14:20:15.000000000Z" />
<EventRecordID>352305</EventRecordID>
<Channel>Application</Channel>
<Computer>beheerder-PC</Computer>
<Security />
</System>
<EventData>
<Data>Illustrator.exe</Data>
<Data>18.1.0.430</Data>
<Data>54247b91</Data>
<Data>UserInterface.aip</Data>
<Data>18.1.128.0</Data>
<Data>542a5984</Data>
<Data>c0000005</Data>
<Data>000000000006151f</Data>
<Data>3e4c</Data>
<Data>01cff05ec655dff1</Data>
<Data>C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Required\Plug-ins\UserInterface.aip</Data>
<Data>09be3928-5c52-11e4-b0e4-6c626de6a976</Data>
</EventData>
</Event>
I already searched on the web and tried these things before i was out of thoughts and wrote this message:
- Remove Photoshop + Illustrator and ran the removal (cleanup) tool from Adobe and reinstalled everything
- Reinstalled my graphics card (nVidia GTX 560 ti)
- Scanned on virus and spyware with Combofix & Malwarebytes
- Reinstalled Visual C++ 2012 Redistributable X64 11.0.61030
- deactivated all windows services and startup programs in MSCONFIG
I also made 2 dump files from task manager
- one from the application tab (Werfault.dmp about 90 Mb large)
- one from out of the service tab (illustrator.dmp about 700Mb large)
If you need them or just one of them just let me know how i send them.
nothing have gave any solution at all. I ran out of ideas and forums with the same error so this is sort of my last help.
Thanks in advanceHello Pureweb,
Please upload the crashdumps on some file sharing website say Dropbox and share the link with us by sending a mail to "[email protected]". We will analyze the dump and will suggest you the workaround appropriately.
In parallel, please check that you do not have any 3rd Party plugins installed in it. Please try to remove them one-by-one and see which one causes the crashes or do reverse i.e. remove all the 3rd party plugins. Or Uninstall Ai and check at following location:
C:\Program Files\Adobe\Adobe Illustrator CC 2014
Please verify that nothing is left at above location on uninstalling Ai. Then try a fresh install and see if Ai works.
Also, verify that you have the updated Wacom drivers on your system. This might be an issue with the 3rd party program as well. One of the user who was having a similar issue reported on the Ai forum that one of the 3rd party Stahl's ImageWorx DTG RIP - a program for printing to a Direct To Garment printer was causing the issue. So, you may check if the similar thing is not happening in your case.
Regards,
Dhirendra -
AMD Switchable Graphics crashing Illustrator CC 2014
I have recently updated Illustrator to CC 2014 and I am unable to open any files or create new ones since then.
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Here's the system info:
Components:
ACE 2014/04/14-23:42:44 79.554120 79.554120
Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
Adobe Linguisitc Library 8.0.0
Adobe Owl 2014/03/05-14:49:37 5.0.33 79.552883
PDFL 2014/03/21-23:39:11 79.510590 79.510590
Adobe Product Improvement Program 7.2.1.3399
AdobePSL 79.957893_14.957871 79.957893_14.957871
Adobe Illustrator 1.0
Adobe XMP Core 2014/03/31-23:39:12 79.156289 79.156289
Adobe XMP Files 2014/03/31-23:39:12 79.156289 79.156289
Adobe XMP Script 2014/03/31-23:39:12 79.156289 79.156289
Adobe CAPS 8,0,0,7
AFL 1.0
AGM 2014/03/31-23:39:12 79.553719 79.553719
AgoraLib Library 1.0.0.0
AdobeHelp Dynamic Link Library 1,8,0,31
AIPort 1.0 23.68434
AIPreviewHandler 1.0 23.68434
AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30) 1.000000
AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30) 1.000000
ARE 2014/03/31-23:39:12 79.553719 79.553719
AXE8SharedExpat 2014/03/31-23:39:12 79.553719 79.553719
AXEDOMCore 2014/03/31-23:39:12 79.553719 79.553719
AXSLE 2014/03/31-23:39:12 79.553719 79.553719
BIB 2014/03/31-23:39:12 79.553719 79.553719
BIBUtils 2014/03/31-23:39:12 79.553719 79.553719
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
CoolType 2014/03/31-23:39:12 79.553719 79.553719
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 7.0.6
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
DVA Product 8.0.0
ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
FilterPort 1.1 79.553719
Microsoft® Windows® Operating System 6.3.9600.17055
International Components for Unicode 2013/12/18-15:59:15 Build gtlib_5.0.19974
International Components for Unicode 2013/12/18-15:59:15 Build gtlib_5.0.19974
International Components for Unicode 2013/12/18-15:59:15 Build gtlib_5.0.19974
International Components for Unicode 2013/12/18-15:59:15 Build gtlib_5.0.19974
JP2KLib 2014/03/12-08:53:44 79.252744 79.252744
Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.1
LogSession 7.2.1.3399
MPS 2014/03/25-23:41:34 79.553444 79.553444
Microsoft (R) Visual C++ 6.00.8168.0
Microsoft® Visual Studio .NET 7.10.3077.0
Microsoft® Visual Studio® 2005 8.00.50727.42
Microsoft® Visual Studio .NET 7.10.3052.4
Microsoft® Visual Studio® 2005 8.00.50727.42
PDFPort 2014/03/31-23:39:12 79.553719 79.553719
Adobe PDFSettings 1.04
Adobe Photoshop CC 2014.0 CC 2014
Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.1.0.14
Adobe India Sangam Core Code 2014/01/07-23:52:02 79.252127 79.252127
Adobe India SangamML Import from Sangam 2014/01/07-23:52:02 79.252127 79.252127
ScCore 2014/01/21-23:58:55 79.551519 79.551519
Microsoft® Windows® Operating System 6.00.2600.0000
SVGExport 6, 0, 0, 0 1.0
SVGRE 6, 0, 0, 0 1.0
Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
Vulcan Application Control Library 5.0.0.82
Vulcan Message Library 5.0.0.82
WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
ATE
OS: Windows
Version: 6.2
System Architecture: x86
Built-In Memory: 8094 MB
User Name: Zubi
Serial Numb
Application Folder:
C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\
Primary Scratch Folder:
C:\Users\Zubi\AppData\Local\Temp\
Secondary Scratch Folder:
Plug-ins:
Live Menu Item
Adobe AI Application Plugin
Color Conversion
New Cache Plugin
AdobeLicenseManager
ZStringTable
Main Filters
Main File Formats
AI File Format
Mesh Object
Control Groups
Composite Fonts
Place Gun Tool
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Debug Menu
SLO Text Tool
Pen Tool Plugin
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Sweet Pea 2 Adapter Plugin
AdobeActionManager
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FrameworkS
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FO Conversion Suite
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Rasterize 8
AdobeSlicingPlugin
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Photoshop Plugin Adapter Lens Flare...
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Photoshop Plugin Adapter Shear...
Photoshop Plugin Adapter Twirl...
Photoshop Plugin Adapter Polar Coordinates...
Photoshop Plugin Adapter Smart Blur...
Photoshop Plugin Adapter Spherize...
Photoshop Plugin Adapter Wind...
Photoshop Plugin Adapter ZigZag...
Photoshop Plugin Adapter Mezzotint...
Photoshop Plugin Adapter Radial Blur...
Photoshop Plugin Adapter Wave...
Photoshop Plugin Adapter Crop and Straighten Photos Filter
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Photoshop Plugin Adapter Displace...
Photoshop Plugin Adapter Tiles...
Photoshop Plugin Adapter BMP
Photoshop Plugin Adapter CompuServe GIF
Photoshop Plugin Adapter PNG
Photoshop Plugin Adapter Targa
Photoshop Plugin Adapter IFF Format
Photoshop Plugin Adapter Paths to Illustrator...
Photoshop Plugin Adapter OpenEXR
Photoshop Plugin Adapter Color Halftone...
Photoshop Plugin Adapter Pixar
Photoshop Plugin Adapter PCX
Photoshop Plugin Adapter NTSC Colors
Photoshop Plugin Adapter Legacy Gaussian Blur...
Photoshop Plugin Adapter Filter Gallery...
Photoshop Plugin Adapter Colored Pencil...
Photoshop Plugin Adapter Cutout...
Photoshop Plugin Adapter Dry Brush...
Photoshop Plugin Adapter Film Grain...
Photoshop Plugin Adapter Fresco...
Photoshop Plugin Adapter Neon Glow...
Photoshop Plugin Adapter Paint Daubs...
Photoshop Plugin Adapter Palette Knife...
Photoshop Plugin Adapter Plastic Wrap...
Photoshop Plugin Adapter Poster Edges...
Photoshop Plugin Adapter Rough Pastels...
Photoshop Plugin Adapter Smudge Stick...
Photoshop Plugin Adapter Sponge...
Photoshop Plugin Adapter Underpainting...
Photoshop Plugin Adapter Watercolor...
Photoshop Plugin Adapter Accented Edges...
Photoshop Plugin Adapter Angled Strokes...
Photoshop Plugin Adapter Crosshatch...
Photoshop Plugin Adapter Dark Strokes...
Photoshop Plugin Adapter Ink Outlines...
Photoshop Plugin Adapter Spatter...
Photoshop Plugin Adapter Sprayed Strokes...
Photoshop Plugin Adapter Sumi-e...
Photoshop Plugin Adapter Diffuse Glow...
Photoshop Plugin Adapter Glass...
Photoshop Plugin Adapter Ocean Ripple...
Photoshop Plugin Adapter Bas Relief...
Photoshop Plugin Adapter Chalk && Charcoal...
Photoshop Plugin Adapter Charcoal...
Photoshop Plugin Adapter Chrome...
Photoshop Plugin Adapter Cont^e Crayon...
Photoshop Plugin Adapter Graphic Pen...
Photoshop Plugin Adapter Halftone Pattern...
Photoshop Plugin Adapter Note Paper...
Photoshop Plugin Adapter Photocopy...
Photoshop Plugin Adapter Plaster...
Photoshop Plugin Adapter Reticulation...
Photoshop Plugin Adapter Stamp...
Photoshop Plugin Adapter Torn Edges...
Photoshop Plugin Adapter Water Paper...
Photoshop Plugin Adapter Glowing Edges...
Photoshop Plugin Adapter Craquelure...
Photoshop Plugin Adapter Grain...
Photoshop Plugin Adapter Mosaic Tiles...
Photoshop Plugin Adapter Patchwork...
Photoshop Plugin Adapter Stained Glass...
Photoshop Plugin Adapter Texturizer...
Twirl v2
Simplify
Segment Tools
ShapeTool
Advanced Select
Adobe Scatter Brush Tool
Adobe Symbolism
Magic Wand
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Lasso
Knife Tool
Reshape Tool
Adobe Flare Plugin
AdobeTextDropper
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Adobe dBrush Brush Tool
Adobe Crop Tool
Adobe Calligraphic Brush Tool
BoundingBox
AdobeArtBrushTool
TypeCase
Smart Punctuation
TxtColumns
TextFindFont
Spell Check Dictionary
Adobe PSD File Import
Adobe PSD File Export
PSLFilterAdapter
Photoshop Adapter
ZigZagUI
VectorizeUI
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TransformUI
TIFF File Format UI
TextExportUI
SvgFileFormatUI
Spell Check UI
AdobeSlicingUI
ShapeEffectUI
ScribbleUI
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ScatterBrushToolUI
SangamFormatsUI
RoundUI
RoughenUI
RasterizeUI
PuckerAndBloatUI
PSLFilterAdapterUI
Adobe PSD File Import UI
Adobe PSD File Export UI
AIPreferenceUI
PlanetXUI
PerspectiveUI
PDF File Format UI
PathfinderUI
ParticleSystemUI
OffsetPath UI Plugin
ObjectMosaicUI
Adobe Live Shapes UI
LiveBlendsUI
LiquifyToolUI
JPEGFormatUI
IllustratorUI
GlobAdjToolUI
FuzzyEffectUI
FlattenTransparencyUI
SWFExport UI
FlareUI
Find Replace UI
ExpandUI
DxfDwgUI
DropShadowUI
DistortUI
DeformUI
Adobe dBrush Brush Tool UI
CSSExtractUI
AdobeBrushMgrUI
BRSPencilToolUI
Asset ManagementUI
ArtOnPathBrushToolUI
AI Toolbox UI Plugin
AddArrowUI
TIFF File Format
TextExport
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MPSParser
MPSExport
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JPEG Plugin
JPEG2K Plugin
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TrimMark v2
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ShapeEffects v2
Adobe Scribble Fill
Scribble v2
Saturate
Round v2
Roughen v2
Punk v2
AdobePathfinderPalette
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OffsetPath v2
AI Object Mosaic Plug-in
MaskHelper v2
Inverse
FuzzyEffect v2
Find
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Colors
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Add Anchor Points
Adobe Custom Workspace
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SVG Filter Effect v2
Stroke Offset v2
GradientMeshPlugin
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PDF File Format
GPU Info:
OpenGL Version: 4.4.12967 Compatibility Profile Context 14.200.1004.0
Extensions: GL_AMDX_debug_output GL_AMDX_vertex_shader_tessellator GL_AMD_conservative_depth GL_AMD_debug_output GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_multi_draw_indirect GL_AMD_name_gen_delete GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trace GL_AMD_texture_cube_map_array GL_AMD_texture_texture4 GL_AMD_transform_feedback3_lines_triangles GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_tessellator GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_snorm GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_envmap_bumpmap GL_ATI_fragment_shader GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_copy_buffer GL_EXT_copy_texture GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_histogram GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texgen_reflection GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_bptc GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_texture_mirrored_repeat GL_KHR_debug GL_KTX_buffer_region GL_NV_blend_square GL_NV_conditional_render GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_explicit_multisample GL_NV_float_buffer GL_NV_half_float GL_NV_primitive_restart GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control
Number of Displays: 1
Number of Drivers: 2
Driver[0] Name: AMD Radeon HD 7600M Series
Driver[0] Driver Version: 14.200.1004.0
Driver[0] Driver Date: 20140709000000.000000-000
Driver[0] Adapter RAM: $$$/GPUInfo/MultipleGraphicsCards=Multiple Graphics Cards detected
Driver[0] Installed Display Drivers: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver[1] Name: Intel(R) HD Graphics 4000
Driver[1] Driver Version: 10.18.10.3621
Driver[1] Driver Date: 20140516000000.000000-000
Driver[1] Adapter RAM: $$$/GPUInfo/MultipleGraphicsCards=Multiple Graphics Cards detected
Driver[1] Installed Display Drivers: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Help appreciated!Hi Syed,
Thanks for the crash dump. I analyzed it at my end and it seems that AI CC 2014 goes into non-responding state due to some printer (printer driver) conflict.
Can you try the following two workarounds and let me know the end results:
1) Remove all the connected/installed printers.
2) Update the printer drivers for the connected/installed printers.
With Best Regards,
Raghuveer Singh -
Adobe Illustrator CC (2014) wurde unerwartet beendet..
Hallo hab seit einigen Wochen ein Problem Mit Illustrator.
Wenn ich Illustrator starte kommt jedes mal eine Fehlermeldung. (siehe unten)
Mein Mac:
Fehlermeldung:
Process: Adobe Illustrator [8913]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 18.1.1 (18.1.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [8913]
User ID: 501
Date/Time: 2015-04-17 17:48:49.973 +0200
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 378FD90B-6CD0-B1F8-91EA-F6BB8C0E70E7
Sleep/Wake UUID: 5F5CF09A-E1DF-4051-9AD2-21366315B571
Time Awake Since Boot: 26000 seconds
Time Since Wake: 220 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-00000001015c0000 [ 21.8M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff8a68d172 strlen + 18
1 com.adobe.amtlib 0x00000001084f6462 0x1084df000 + 95330
2 com.adobe.amtlib 0x00000001084f57ba 0x1084df000 + 92090
3 com.adobe.amtlib 0x00000001084e1032 AMTObtainProductLicense + 430
4 com.adobe.illustrator 0x000000010045b158 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3904776
5 com.adobe.illustrator 0x000000010045cbf3 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3911587
6 com.adobe.illustrator 0x00000001004734f4 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4004004
7 com.adobe.illustrator 0x00000001004728fa boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4000938
8 com.adobe.illustrator 0x0000000100448cc9 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3829881
9 com.adobe.illustrator 0x00000001004729b5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4001125
10 com.adobe.illustrator 0x0000000100463c56 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3940358
11 com.adobe.illustrator 0x0000000100003424 0x100000000 + 13348
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c17022e kevent64 + 10
1 libdispatch.dylib 0x00007fff89856a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c16f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8668f4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c16f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8668f4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c16f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8668f4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8c16f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8668f4a1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000008 rbp: 0x00007fff5fbfec30 rsp: 0x00007fff5fbfec30
r8: 0x00007fff5fbfebd0 r9: 0x00007fff74008300 r10: 0x0000000000000000 r11: 0x0000000000000202
r12: 0x0000608000083a20 r13: 0x0000000000000002 r14: 0x00000001085ab908 r15: 0x000000010c812200
rip: 0x00007fff8a68d172 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x1015bffff +com.adobe.illustrator (18.1.1 - 18.1.1) <DCD84123-C6C3-3683-A34B-F925F9B66369> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x1017c7000 - 0x10250cff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102520000 - 0x102559ff7 +com.adobe.pip (7.2.1.3399) <9E80366E-2A40-34CA-AAE3-2CA50F5F8505> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x102563000 - 0x1025effff +com.adobe.headlights.LogSessionFramework (7.2.1.3399) <4D4A32E1-2B7F-34AC-A310-B842CABE6080> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x102636000 - 0x102639fff +com.adobe.AdobeCrashReporter (7.0 - 7.1.3) <68EAA7D6-B3A5-3765-BB50-E8E64E1B32EF> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x102640000 - 0x102656fff +com.adobe.aifm (aifm version 16.0.0 - 16.0.0.446) <1DAAFE41-76F7-3FF5-919B-5EB5AD906075> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/aifm.framework/Versions/A/aifm
0x102665000 - 0x1026b6ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.446) <AAA4CD2A-2F70-36C4-9366-77D3C06B3961> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x1026d9000 - 0x10272bff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.446) <3457FCC8-75F6-33F1-A7B3-CF1136D514C7> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x102753000 - 0x102753fff +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.446) <138E5088-1B37-3ED2-A5C1-22C905F56F2E> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x102758000 - 0x1028a6ff7 +com.adobe.ACE (AdobeACE 2.20.02.33308 - 2.20.02.33308) <DCD064B8-A43A-3D41-B499-15E602F69CDA> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1028bb000 - 0x10307bff7 +com.adobe.AGM (AdobeAGM 4.30.41.1 - 4.30.41.1) <CF3569BD-C57A-30C6-AE52-E0E99C56A068> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103683000 - 0x1036c0ff7 +com.adobe.ARE (AdobeARE 1.5.02.33308 - 1.5.02.33308) <04A0C255-9BB7-31E9-8829-A58A68DD5CBC> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1036c8000 - 0x1037c4fff +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.8.0.33078 - 3.8.0.33078) <AD1357B0-5C9A-36B5-B61A-9D710FB763E3> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x10386c000 - 0x10388bfff +com.adobe.BIB (AdobeBIB 1.2.03.33308 - 1.2.03.33308) <1E069560-E3C6-38B4-A853-88F3492543FF> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103893000 - 0x1038baff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <C21D264F-9A78-3E52-9E0F-3044E78A24B0> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1038c2000 - 0x103be7ff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.33308 - 5.15.00.33308) <07952676-1A11-3AA6-991D-04460EFBA92E> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103c2f000 - 0x104023ff7 +com.adobe.MPS (AdobeMPS 5.8.1.33340 - 5.8.1.33340) <4B02E5D5-79A8-3281-920A-BD3B74DFEDF7> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x10409e000 - 0x10626dfe7 +com.adobe.psl (AdobePSL 15.1.0.33439 - 15.1.0.33439) <23C5B14D-27F0-37E6-B0CD-4CA22F149998> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x106655000 - 0x106709fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 14 - 79.156821) <02275E92-9933-37D7-94DD-95AECE4516E0> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x1067b5000 - 0x1068d4fff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 118 - 79.156821) <EA926212-514D-3061-AAD5-00DACC2967F6> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x106988000 - 0x106a32fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x106a5a000 - 0x106b9afe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x106c1a000 - 0x106d1cfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x106d65000 - 0x106e94fff +com.winsoft.wrservices (WRServices 8.0.0 - 8.0.0) <3DDC40D0-BC6F-3758-B00A-E102E80D4F5F> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x106ef2000 - 0x10704cfff +com.adobe.linguistic.LinguisticManager (8.0.0 - 20256) <65F0E23D-218B-3365-890E-249E085586B0> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x10709a000 - 0x1070a2ff7 +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <950C0C61-98D6-3666-BF7C-F317B8F515B0> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1070ac000 - 0x1070d0ff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.33078 - 3.8.0.33078) <A0D182B0-E35A-32A9-BD39-20B0EDB511FB> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1070f4000 - 0x1071b2fff +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.32401) <98E48A52-A6EB-309D-B668-EE951E67823F> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x107202000 - 0x1072bbfff +com.adobe.JP2K (1.2.2 - 1.2.2.32945) <B2FE3A06-8DB4-3F6B-B53F-B4404406D345> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x107305000 - 0x107506fff +com.adobe.owl (AdobeOwl version 5.2.3 - 5.2.3) <9588F98E-2DB3-3AF0-9C3B-682242A817AF> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x10754b000 - 0x107cdbfff +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 11.0.0.33336) <F010F784-45A9-3CAD-9A1E-916E3DF79976> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x107d98000 - 0x107e9cfff +com.adobe.PDFPort (AdobePDFPort 2.1.0.33308 - 2.1.0.33308) <438573C1-0628-3FC8-9F49-C366A4C35FC3> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x107eaf000 - 0x107ed8ff7 +com.adobe.PDFSettings (AdobePDFSettings 1.04.0 - 1.4) <E07D101E-E47A-392A-8A44-005B49393DEC> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x107ef0000 - 0x107f9bff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.32401) <04932D1E-CB2D-3D66-8B9E-8B325EB4E21F> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x107fe0000 - 0x10809dff7 +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <F15402B9-3F84-3687-8AB8-AD5B86C81806> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1080c0000 - 0x1083d6fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <D21D9020-0CD5-2CE3-FE04-8856C4F631E1> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x1084a2000 - 0x1084b5ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1084bf000 - 0x1084d8fff com.apple.carbonframeworktemplate (1.0 - 1.0) <04E0689C-DBC7-3BC4-B41D-BDFA55DBBE45> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1084df000 - 0x1085defff +com.adobe.amtlib (8.0.0.122 - 8.0.0.122) <3793FBF6-1FED-357D-96EF-5C17B2F7A371> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1085f1000 - 0x1085f7ff7 +com.adobe.boost_date_time.framework (8.0.0 - 8.0.0.0) <DFC96B10-6680-39CA-8713-4D1AB5AF4A4C> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x10860b000 - 0x108619fff +com.adobe.boost_filesystem.framework (8.0.0 - 8.0.0.0) <7CB59FF9-0EB3-3504-BA63-C74227FCD866> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x10862c000 - 0x1086d7fff +com.adobe.boost_regex.framework (8.0.0 - 8.0.0.0) <4F6B6237-C270-3F3B-9C33-7A841E3AF7DF> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x108757000 - 0x1087b1fff +com.adobe.boost_serialization.framework (8.0.0 - 8.0.0.0) <75406A2A-4DB5-302B-A95D-434E33DC8F47> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x1088a0000 - 0x1088acff7 +com.adobe.boost_signals.framework (8.0.0 - 8.0.0.0) <1227AD01-381E-3C94-8624-43D5F17B7011> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x1088c4000 - 0x1088c6fff +com.adobe.boost_system.framework (8.0.0 - 8.0.0.0) <1408AEF0-0568-3999-983F-A5E15B1DD5D1> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
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0x7fff9123e000 - 0x7fff912dddf7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff9135c000 - 0x7fff91376ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff915c5000 - 0x7fff915f2fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff915f3000 - 0x7fff91705ff7 libvDSP.dylib (512) <DD5517F5-F7F7-3AA1-B6FA-CD98DBC3C651> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff91706000 - 0x7fff91723ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff91724000 - 0x7fff91765fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff91766000 - 0x7fff9178bfff libPng.dylib (1231) <759DF465-B08C-3E97-9A07-3CD447F84F78> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff91a54000 - 0x7fff91a5bfff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff91a5c000 - 0x7fff91adefff com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x7fff91b67000 - 0x7fff91b7eff7 libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLinearAlgebra.dylib
0x7fff9274d000 - 0x7fff927a8fef libTIFF.dylib (1231) <115791FB-8C49-3410-AC23-56F4B1CFF124> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff9284f000 - 0x7fff92860ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff929ab000 - 0x7fff92a3ffff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x7fff92a40000 - 0x7fff92a41fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff92bac000 - 0x7fff92becff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff92bed000 - 0x7fff92bfafff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer
0x7fff92bfb000 - 0x7fff92d22fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff92d23000 - 0x7fff92d30fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecogn itionCore
0x7fff92e39000 - 0x7fff92e42ff3 com.apple.CommonAuth (4.0 - 2.0) <F4C266BE-2E0E-36B4-9DE7-C6B4BF410FD7> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff92e43000 - 0x7fff92e46ff7 libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib
0x7fff92e95000 - 0x7fff92f37fff com.apple.Bluetooth (4.3.0 - 4.3.0f10) <70922125-2A01-37AE-9CB8-D8A9578092E4> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff92f38000 - 0x7fff92f46ff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 13030
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=351.4M resident=230.5M(66%) swapped_out_or_unallocated=120.9M(34%)
Writable regions: Total=70.5M written=9320K(13%) resident=11.1M(16%) swapped_out=0K(0%) unallocated=59.4M(84%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 144K
CoreServices 16K
Kernel Alloc Once 8K
MALLOC 48.4MIst es möglich unter eine andere Benutzerprofil zu testen? Wenn nicht, kann es sein, dass Löschen von den Voreinstellungen in Illustrator hilft - in diesem Fall werden alle benutzerdefinierte Einstellungen in Illustrator annulliert:
Adobe Illustrator * Festlegen von Voreinstellungen -
Illustrator CC 2014 stops working whenever I click NEW, NEW FROM TEMPLATE or OPEN.
Illustrator CC 2014 stops working whenever I click NEW, NEW FROM TEMPLATE or OPEN. I've tried uninstalling and reinstalling; I've also tried disabling graphics card. Help, please!
Problem solved. It was a printer error causing the issue.
-
Illustrator CC crashes after printing
Adobe Illustrator CC 2014 crashes every time I print a job. Reminding me to save early and often. Any advise? I hate to think that I'm going to have to re-install, but my ears are open.
Well, I don't use FCW. I use a Fiery RIP controller that works with our printer (imagePASS A1), so that's not my issue I have the latest drivers installed on those, but I think it's connected with several things conflicting somehow, as it seems to be with CC 2014 (not the original CC) on Mavericks OS (10.9.4) and only when accessing the Fiery RIP Features. If I don't change any of the Fiery features (specific paper, folding options, etc.) then it doesn't crash. It does sound like it's a specific issue with the UI plugin on both INDD and AI CC 2014 versions.
-
Default color palette in illustrator cc 2014
How and where can I save a custom default color palette in Illustrator cc 2014 ?
I'd figured it out for cc, but it overwrote my palettes when I upgraded, and now I can't seem to find the solution. .ase files don't seem to be recognized by 2014, either.
Thanks!Oh no, wait sorry. False alarm.
I don't have those options in my advanced options when I create a new AI doc. (see attached)
Clicking the "profile [custom]" dropdown only gives me the option to select presets such as "Web" and "Print" and "Basic RGB", but no option to create my own. -
My Illustrator CC (2014) is exporting my images 4.4x larger than I set them to export as.
My Illustrator CC (2014) is exporting my images 4.4x larger than I set them to export as. I haven't changes any settings or anything. I can't fix it. I downloaded the new Illustrator in attempt to fix it, but I can't.
I have Windows 7 Home Premium 64-bit.
A Gateway computer. Intel core i5.
Images of set up process so I don't have to type it out.
Creating new file:
http://i1004.photobucket.com/albums/af165/pba1/Illustrator2.png
Exporting said file:
http://i1004.photobucket.com/albums/af165/pba1/Illustrator1.png
http://i1004.photobucket.com/albums/af165/pba1/Illustrator3.png
What it exports as:
http://i1004.photobucket.com/albums/af165/pba1/illustrator4.png
Thanks for any help!Hmm, I think the issue is you trying to do everything in pixels, then changing the ppi. Which is playing havoc with what you want to do. Set the ppi to 72, then it should be fine. Only work with ppi when you are creating for print. For screen and the web, the ppi is irrelevant.
-
Adobe Illustrator CC 2014 won't open under my current admin profile.
I recently installed Adobe CC 2014 suite on my Windows 7 OS. All the programs open properly with the exception of Illustrator CC. The error message I get is:
Adobe Illustrator CC 2014 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Since receiving this message I have gone through other forum posts and have tried all (below) with no remedy.
Uninstalled using Windows Uninstall Program followed by Adobe Creative Cloud Cleaner Tool and reinstalled. (I’ve done this numerous times. I also removed any prior software versions (CS5) along with preceding software preferences.)
All of my OS drivers have been updated.
Monitor, Processor and GPU Drivers are updated. NOTE: I’m running an Intel Core i7 960 3.2GHz processor and an AMD Radeon HD 6700 Series GPU.
I’m running my workstation as an admin user, however created a shared user group so InDesign would open properly. (This was my other problem I was having up until a few hours ago.)
I have uninstalled and reinstalled both Verdana and Tahoma TTF fonts.
I am not running or have installed any 3rd party plug-ins.
I read a forum post that said you can get around this problem by creating a new admin account. I did and was able to open Illustrator under that profile; however I’m still unable to open it under my existing admin account. How can I get around this? There must be a way to get Illustrator to open in my current account.
Any help in this area would be greatly appreciated. I’m now on day No. 2 trying to get this solved.Hello Mylenium,
Is this what you need to determine what is causing Illustrator CC to crash upon opening the program?
Source
Adobe Illustrator CC 2014
Summary
Stopped working
Date
7/22/2014 1:00 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 18.0.0.18
Application Timestamp: 53880380
Fault Module Name: Illustrator.exe
Fault Module Version: 18.0.0.18
Fault Module Timestamp: 53880380
Exception Code: c0000005
Exception Offset: 0000000000f46822
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 6425
Additional Information 2: 64256d48db57d4bc137c25bbc699fc9d
Additional Information 3: 0bee
Additional Information 4: 0beeca970ec06b6ebcf9f095a19efea9
Extra information about the problem
Bucket ID: 37012370 -
Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.
The only thing that I can think of that might be causing the issues that I have a Mac Mini on Mavericks.
DaveHi
I have discovered that my question above is a non-question. A user triggered by looking at the below article about Illustrator 2014 cc 17.0.2
http://helpx.adobe.com/illustrator/release-note/illustrator-17-0-2-release-notes.html
He had recently upgraded from wht we now know is 18.0 to 18.1 which is the latest version. He read the above artic
le and supposed that it was a bug fix release for his version - because the v17 ov18 number is not often displayed. It is usually just 2014 CC.
I have asked him to post a bug report about Adobe Illustrator CC 2014.1
Dave -
Illustrator CC (2014) update now instantly crashes application?
Hello,
I updated my CC (2014) - Illustrator, Bridge and Photoshop Apps via the Creative Cloud App this morning.
Upon restarting the app, any file I try to open has an "not enough memory" error message.
I've tricked it a few times, by creating a new document, then trying again to reopen an existing file... it opens and crashes instantly with the below error message.
Please help?!
Process: Adobe Illustrator [17275]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 18.1.1 (18.1.1)
Code Type: X86-64 (Native)
Parent Process: launchd [16592]
Responsible: Adobe Illustrator [17275]
User ID: 791228434
Date/Time: 2015-01-07 14:04:19.055 +1100
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 872479C9-03BB-7AF6-3DDC-76A2AE54D072
Crashed Thread: 33
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000HP,
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Black Ink wont print on HP Photosmart Plus B210a Product CN216A
My black ink wont print on the printer stated above. I have changed it twice in the past 3 days, still wont work. I then ran a print quality report, cleaned printheads, aligned cartridges, ran all the tests. Nothing will work. The color ink will print, but nothing black will. On the print quality report, the black ink wont show. The printer displays the black ink, so installation of the cartridge must have been correct. Is the black ink cartridge or slot broken. I'm not a tech savvy person so I dont know the term for that thing. Please help, and let me know if I should just get a new printer. Thanks
Since you have automatically cleaned the printhead, and aligned the cartridges I would try a manual cleaning of the printhead to make sure that ink buildup is not the issue. Solution three on this document shows how to remove and clean the printhead manually. I know that this document is not titled with your ink issue, but it is the best at outlining the steps needed to do that cleaning on the printhead. Open that first drop down menu option titled “0xc1900013 or no code displays with the Ink System Failure error message” and follow those steps listed under solution three. While you have that printhead out and are cleaning the contacts, take note of the warranty ends date listed there. If there is still an issue, write back and let me and provide that date off the printhead too.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?
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