Illustrator CC - can't be installed
Slightly disappointed that I can't use the latest Illustrator as I don't have all the system's requirements.
I already uninstalled Illustrator 6. Can I get download it again? So frustrated as I have work to do and deadlines to meet.
Can anyone help me?
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Mylenium
Similar Messages
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Hello All,
I've recently installed .otf version of New Century Schoolbook into FontBook. It's working fine in all my other Adobe programs (CS6 CC) but for some reason, it just doesn't seem to want to work inside of Illustrator.
Can anyone give me a hand getting this font up and running?
Running Mac OSX 10.7
Ai CS6 - Up to date
Thank you so much in advance.
JakobHave a feeling the alphabetical order may strange like mine on that font. Did they tag the menu name to have Adobe bur invisible, not sure. Also Check for the calssic menu name not matching font name of "ITC New Century Schoollbook".
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After installing OS X Yosemite 10.10.2 - I get this when I try to open Illustrator “ To open “Adobe Illustrator CS6” you need to install the legacy SE6 runtime.” I can not get seem to do this, how is this done?
Robert,
It seems to be enough to create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
This way to get round the legacy JAVA requirement was presented by Kals in post #7 in this thread:
https://forums.adobe.com/thread/1637908 -
Just bought Illustrator and can't install it. Says installed in the pop up thing but it isn't anywhere on my computer or accessible through my web browser. been o hold for half an hour on so called "Live Chat"
Adobe Customer "Don't Care" have been "assiting other people" for about an hour now and I can't redownload Illustrator either.
I REALLY dislike Adobe. -
Extension can not be installed requires Illustrator version in range of 15 and 15.9
This extension can not be installed, it requires Illustrator version in range of inclusively between 15.0 and 15.9.
Some of our customers are experiencing this error message while attemtping to install Illustrator CC using Extension Manager CC.
This seems to be an issue on OSX Mavericks.
Please let us know what can be done to remedy this problem.
Thank you.Hi Carl, this extension was built with Extension Builder 2.1 and the mxi file is automatically generated.
It is supposed to support CS5 through CC versions.
mxi file has the following entries:
<products>
<product maxversion="15.9" name="Illustrator" primary="true" version="15.0"/>
<product familyname="Illustrator" maxversion="17.9" primary="true" version="16.0"/>
</products>
Also, this extension has been working in Creative Cloud ever since CC came out, and only recently did we start having issues.
Is it possible that there is an issue with the latest update to Extension Manager?
Please advise.
Best,
Dmitriy -
Can not find Acrobat and Illustrator on my computer after installing it with CC-App
Can not find Acrobat and Illustrator on my computer after installing it with CC-App. The CC-App show the programs as installed, but they are not seen in "programs and funktions" or on other places on my computer.
Hi Martin,
Check this link and see if it helps: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html, maybe the products weren't installed properly.
Thanks!
Ankit -
I had previously installed the trial adobe cc illustrator which expired months ago, can i re install on a month by month rolling contract so I can just use it for a month?? please help
Hi munzafeedback,
I have checked your order registered under your email ID posted here, it has a muse single App CC purchased on September 23rd 2013,
You have not yet activated it, the billing date is 23rd of each month(you will be charged on this date irrespective of the fcat that you are using it or not).
Incase you do not want to use it now, please get it cancelled as it is within 30 days of purchase.
If you plan to cancel it after 3o days of purchase, the subscription will attract cancellation fee .
Please go through the cancelation detail at :
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
Regards
Rajshree -
Why can't I install Illustrator on a second computer?
Why can't I install Illustrator on a second computer? It won't allow me to redeem my code again to get my serial number. Why is this?
I have successfully installed Illustrator on my desktop and am now trying to install it on my laptop. My adobe account does not recognize that I have already installed Illustrator and says I have no products thus far. The problem is my code has already been redeemed, so I cannot access my serial number to install it on my laptop. What should I do?
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I have installed Illustrator thru Cloud and then un-install the Illustrator. How can I re-install I?
Quit the Creative Cloud application and relaunch it again. When the CC app gets launched it scans through the installed applications and updates it's "Apps" tab accordingly. After this you can install Illustrator from the APPS tab.
~Raghuveer -
I use a lot of softwares like ms word, excel, power point, and design softwares like freehand max, photoshot, illustrator , can these be installed in ipad 2? Does ipad 2 have a cd drive or a pen drive slot? Can it burn cds/ dvds?
SreemoyeeThere is Apple's Keynote for presentations (though I havn't used it) : http://itunes.apple.com/us/app/keynote/id361285480?mt=8
For Word and Excel type documents there are Apple's Pages (http://itunes.apple.com/us/app/pages/id361309726?mt=8) and Numbers (http://itunes.apple.com/us/app/numbers/id361304891?mt=8), as well as third-party apps such as Documents To Go (http://itunes.apple.com/us/app/documents-to-go-office-suite/id317117961?mt=8) which can, according to its description :
EDIT, CREATE & VIEW Word & Excel files (including Office 2007/2008/2010)
View PowerPoint ,PDF, iWork & other files -
Illustrator CS2 can't open new file with network printer installed
It seems that with my network printer set up I can't do much with Illustrator, I can't open new files and I can't print without opening up the printer setup menu in Windows.
Photoshop CS btw, I can't open it at all.
I take the network printer offline and everything is fine, except then I don't have a printer.
Windows XP SP2
Illustrator CS2 12.0.1
Any fix for this?
Thanks,
DavidCreating a Dummy Generic printer fixed the issues of opening a new file in Illustrator and being able to open PS at all.
However Illustrator is still taking several minutes to print something as simple as a test circle.
The menu I was referring to is Printers & Faxes under control panel, though I realized later that may not have had anything to do with it. It may have simply been coincidental timing. I opened the P&F window about 10 minutes after hitting print and just after opening P&F the print window popped up. It simply may have been taking 10 minutes for the print window to open.
With the network printer set up as the default printer if I try to open Photoshop a window opens but just stays a grey blank screen, no credits box, nothing. Then if after a few minutes I hit ctrl+alt+del it says Photoshop not responding.
What I was doing to take the printer offline was to completely delete the network printer from Printers & Faxes.
I'll see if they have an updated set of drivers, but I think I have the latest ones, as I updated them a month or so ago.
Thanks,
David -
When I try and open adobe illustrator I get a pop up message saying "To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime." it also says "Click “More Info…” to visit the legacy Java SE 6 download website." When i click more info it transfers me to an apple page which never loads, its just a blank page. I downloaded Java SE 6 like it says it needs but it did nothing. All of my other Adobe programs such as bridge, dreamweaver, lightroom, Photoshop, indesign, and flash all work except for illustrator. What can I do to fix this?
Go to Apple and look for the Java for OSX 2014-001 link. Download from there and install it.
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Old computer died and I am trying to install Illustrator CS5 on new computer.
Last version I had before CS5 was/is Illustrator 10,which has been installed on new computer.
CS5 install says I need CS2,3 or 4 before installing 5, but old computer went directly from 10 to CS5.
How can I repeat this 10 to CS5 install?It does not seem likely that CS6 was upgraded from version 10. You might want to check your purchase history in your Adobe account to see if there is some missing link in the chain of purchases you made.
You can always try contacting Adobe support thru chat to see if they can find information or otherwise assist you in this matter.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Issue with Illustrator CS6 - can't get it to run
Since a couple of weeks ago, I have an issue with Illustrator CS6 - can't get it to run When starting the application I get the following error:
"The procedure entry point ?AcquireVarient@ImageInterface@drawbot@dvaui@@QBE?BV?$intrusive_ptr@UImageInterface@drawb ot@dvaui@@@boost@@V?$rational@J@5@@Z could not be located in the dynamic link library D:\Program Files\Contents\Windows\Illustrator.exe."
I'm running it on Windows 8 (x64). I have multiple other Adobe applications installed, which are running fine. I've tried solving the issue with reinstalling Illustrator - multiple times. My GPU driver is updated to the latest version.I have this issue as well on my Mac and called tech support 4 times and they can't fix it. Adobe has really gone down hill in a short amount of time!!
Only thing that worked (as a temporary fix) is to create a new user and toggle back and forth between two users which is very annoying. Adobe has tried uninstalling, reinstalling, taking over my computer remotely, trashing plugins, verifying permissions but the fact remains that we bought CS6 four weeks ago and Illustrator doesn't work.
I'm going on Facebook to let others know.....don't buy Adobe, it doesn't work and they don't know how to fix. -
I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.
Hi, the problem is that my IT department was sent a link on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
1) Do you have to have CC desktop app to install Illustrator from the given link?
2) If you have signed up & installed CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
Thanks
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