Illustrator CC crash on start up (Windows 7 64bit)

Hi, my Illustrator CC will load up with the splash screen, then bring up the workstation, but 1-2 seconds after opening the workstation windows gives an error message saying that the program has stopped responding and needs to close. i've looked on the other forum posts similar to this and none of those methods have worked. What are your suggestions? Here is the detailed error message.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 17.1.0.273
Application Timestamp: 52b33a51
Fault Module Name: Illustrator.exe
Fault Module Version: 17.1.0.273
Fault Module Timestamp: 52b33a51
Exception Code: c0000005
Exception Offset: 00d46505
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: c38b
Additional Information 2: c38b17c9b38a7032f3122f7361bb8e05
Additional Information 3: 1d98
Additional Information 4: 1d980d7d189603b042c15ad4b374f87b

Have you cleared the preferences? If not, go to Documents/Adobe/Premiere Pro/7.0 [or 8.0 if you're actually on CC2014, not CC()7.x], and rename the "<username>-Profile" folder. Then when you launch, Premiere will create entirely new prefs.

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