Illustrator CC Crashes on Launch... Agian (Most of the Time)
Okay so here is the issue:
Illustrator CC crashes on launch most times I open. Somehow, with no explanation it will just work, but it crashes at least 4-5 times before it will.
About a month ago (when I updated to 17.1) I had an issue where it crashed EVERY time. I posted the crash txt here and it turned out Illustrator was crashing because of the Intuos 4 Wacom driver I had installed. I uninstalled Wacom and Illustrator worked again. Out of curiosity I installed Wacom Drivers again and it kept working. In the past week, I'm having the issue above.
Posting crash text here:
Process: Adobe Illustrator [567]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 17.1.0 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [137]
Responsible: Adobe Illustrator [567]
User ID: 501
Date/Time: 2014-02-06 12:31:15.995 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 699583A3-0717-15A1-4414-DD93383EB55A
Sleep/Wake UUID: D563E9F9-7CBA-4674-9985-7D6D7194D272
Crashed Thread: 39 com.apple.appkit-heartbeat
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x61000013c200: Mismatched size for pointer dequeued from free list
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff856b3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff856b2d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff863bc315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff863bb939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff863bb275 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff8de9ef0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff8de9ecb7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff8de9eabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff8fb3928e _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff8fb388db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit 0x00007fff8fe97c5e -[NSApplication _realDoModalLoop:peek:] + 642
11 com.apple.AppKit 0x00007fff8fe9636e -[NSApplication runModalForWindow:] + 117
12 com.apple.AppKit 0x00007fff8fe95f1d -[NSAlert runModal] + 145
13 com.apple.AppKit 0x00007fff8fb3e129 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1054
14 com.apple.AppKit 0x00007fff8fb3dcce -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
15 com.apple.AppKit 0x00007fff8fb3dc6f -[NSPersistentUIRestorer promptToIgnorePersistentState] + 213
16 com.apple.AppKit 0x00007fff8fb3db93 -[NSPersistentUIManager promptToIgnorePersistentState] + 28
17 com.apple.AppKit 0x00007fff8fb3d9b4 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completionHandler:] + 252
18 com.apple.AppKit 0x00007fff8fb3d789 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
19 com.apple.AppKit 0x00007fff8fb3d1eb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
20 com.apple.Foundation 0x00007fff918b8eaa -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
21 com.apple.Foundation 0x00007fff918b8d1d _NSAppleEventManagerGenericHandler + 106
22 com.apple.AE 0x00007fff882f0e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
23 com.apple.AE 0x00007fff882f0c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
24 com.apple.AE 0x00007fff882f0b36 aeProcessAppleEvent + 315
25 com.apple.HIToolbox 0x00007fff8deab5f1 AEProcessAppleEvent + 56
26 com.apple.AppKit 0x00007fff8fb390f6 _DPSNextEvent + 1026
27 com.apple.AppKit 0x00007fff8fb388db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
28 com.apple.AppKit 0x00007fff8fb2c9cc -[NSApplication run] + 553
29 com.adobe.exo.framework 0x0000000108b07c98 exo::app::OS_AppBase::RunEventLoop() + 56
30 com.adobe.illustrator 0x000000010048db15 0x100000000 + 4774677
31 com.adobe.illustrator 0x000000010043189c 0x100000000 + 4397212
32 com.adobe.illustrator 0x000000010041bfa7 0x100000000 + 4308903
33 com.adobe.illustrator 0x0000000100003754 0x100000000 + 14164
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff856b8662 kevent64 + 10
1 libdispatch.dylib 0x00007fff86f1043d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff86f10152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.AGM 0x0000000102bfed0b 0x1028bc000 + 3419403
3 com.adobe.AGM 0x0000000102bff7bd 0x1028bc000 + 3422141
4 com.adobe.AGM 0x0000000102c157e8 0x1028bc000 + 3512296
5 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff856b3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff856b2d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff863bc315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff863bb939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff863bb275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff918fe907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff918fe70b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff856b79aa __select + 10
1 com.apple.CoreFoundation 0x00007fff86407d43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff856b7a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff86aebe60 nanosleep + 200
2 libsystem_c.dylib 0x00007fff86aebd52 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c284b 0x11486b000 + 358475
4 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 11:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 12:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 13:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 14:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 15:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 16:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 17:
0 libsystem_kernel.dylib 0x00007fff856b3a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001148c319f 0x11486b000 + 360863
Thread 18:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff856b7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b37ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b382fb9 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff856b7a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff86aebe60 nanosleep + 200
2 com.adobe.illustrator.plugins.ScriptingSupport 0x0000000113e6ac78 0x113cf7000 + 1522808
3 com.adobe.illustrator.plugins.ScriptingSupport 0x0000000113e5304e 0x113cf7000 + 1425486
4 com.adobe.illustrator.plugins.ScriptingSupport 0x0000000113e6a835 0x113cf7000 + 1521717
5 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 22:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 23:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 24:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 25:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 26:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 27:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 28:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 29:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff856b7a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff86aebe60 nanosleep + 200
2 ServiceManager-Launcher.dylib 0x0000000123687885 0x123670000 + 96389
3 ServiceManager-Launcher.dylib 0x0000000123688858 0x123670000 + 100440
4 ServiceManager-Launcher.dylib 0x0000000123685670 0x123670000 + 87664
5 ServiceManager-Launcher.dylib 0x000000012368583e 0x123670000 + 88126
6 ServiceManager-Launcher.dylib 0x00000001236858b4 0x123670000 + 88244
7 ServiceManager-Launcher.dylib 0x000000012368510d 0x123670000 + 86285
8 ServiceManager-Launcher.dylib 0x00000001236850c6 0x123670000 + 86214
9 ServiceManager-Launcher.dylib 0x00000001236737d6 0x123670000 + 14294
10 ServiceManager-Launcher.dylib 0x00000001236779c5 0x123670000 + 31173
11 ServiceManager-Launcher.dylib 0x0000000123685d2c 0x123670000 + 89388
12 ServiceManager-Launcher.dylib 0x0000000123687e63 0x123670000 + 97891
13 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
14 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
15 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 31:: C4: AsyncHttpRequestTask
0 libsystem_kernel.dylib 0x00007fff856b3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff856b2d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff863bc315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff863bb939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff863bb275 CFRunLoopRunSpecific + 309
5 com.adobe.illustrator 0x0000000100ea43a0 0x100000000 + 15352736
6 com.adobe.illustrator 0x0000000100e76540 0x100000000 + 15164736
7 com.adobe.illustrator 0x0000000100e9419f 0x100000000 + 15286687
8 com.adobe.illustrator 0x0000000100e9893c 0x100000000 + 15305020
9 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
10 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
11 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 32:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 33:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 34:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 35:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 36:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 37:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 38:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff856b7716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b380c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 39 Crashed:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff856b7866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8b37f35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff86accbba abort + 125
3 libsystem_malloc.dylib 0x00007fff8c70fbf9 nanozone_error + 486
4 libsystem_malloc.dylib 0x00007fff8c70fd85 _nano_malloc_check_clear + 391
5 libsystem_malloc.dylib 0x00007fff8c70e6c4 nano_malloc + 35
6 libsystem_malloc.dylib 0x00007fff8c70c87c malloc_zone_malloc + 71
7 libsystem_malloc.dylib 0x00007fff8c70d290 malloc + 42
8 libRIP.A.dylib 0x00007fff8e33026b ripc_BeginLayer + 131
9 com.apple.CoreGraphics 0x00007fff91c17a4d CGContextBeginTransparencyLayerWithRect + 115
10 com.apple.coreui 0x00007fff91469424 CUIArtFileRenderer::DrawPushButton(CUIDescriptor const*) + 674
11 com.apple.coreui 0x00007fff9146852c CUIArtFileRenderer::Draw(CUIDescriptor const*, CGAffineTransform, CUIReturnInfo&) + 876
12 com.apple.coreui 0x00007fff91445a08 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 2904
13 com.apple.coreui 0x00007fff9147448a CUIDraw + 178
14 com.apple.AppKit 0x00007fff8fc37463 -[NSAquaAppearance _drawInRect:context:options:delegate:] + 81
15 com.apple.AppKit 0x00007fff8fcd9a46 -[NSButtonCell drawBezelWithFrame:inView:] + 928
16 com.apple.AppKit 0x00007fff8fca6a4f -[NSButtonCell drawWithFrame:inView:] + 377
17 com.apple.AppKit 0x00007fff8fca5728 -[NSControl drawRect:] + 341
18 com.apple.AppKit 0x00007fff8fc98399 -[NSView _drawRect:clip:] + 3748
19 com.apple.AppKit 0x00007fff8fe97655 -[NSView _lightWeightRecursiveDisplayInRect:] + 725
20 com.apple.AppKit 0x00007fff8fe97859 -[NSView _lightWeightRecursiveDisplayInRect:] + 1241
21 com.apple.AppKit 0x00007fff8fe97859 -[NSView _lightWeightRecursiveDisplayInRect:] + 1241
22 com.apple.AppKit 0x00007fff8fe91f87 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 2929
23 com.apple.AppKit 0x00007fff8fe91375 -[NSWindow(NSWindow_Theme) heartBeat:] + 300
24 com.apple.AppKit 0x00007fff8fd9cdbd -[NSUIHeartBeat _heartBeatThread:] + 868
25 com.apple.Foundation 0x00007fff918fe70b __NSThread__main__ + 1318
26 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
27 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
28 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 40:
0 libsystem_kernel.dylib 0x00007fff856b3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff856b2d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff863bc315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff863bb939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff863bb275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff864709d1 CFRunLoopRun + 97
6 com.wacom.WacomMultiTouch 0x0000000108e93b9b CMacMultiTouchAPI::ServerThreadMain(void*) + 127
7 com.wacom.WacomMultiTouch 0x0000000108eb29e2 CHelperThread::StaticThreadBody(void*) + 32
8 libsystem_pthread.dylib 0x00007fff8b37e899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8b37e72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8b382fc9 thread_start + 13
Thread 39 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000012366e000 rcx: 0x000000012366bd58 rdx: 0x0000000000000000
rdi: 0x0000000000007f33 rsi: 0x0000000000000006 rbp: 0x000000012366bd80 rsp: 0x000000012366bd58
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00000001092f6000 r13: 0x000061000013c200 r14: 0x0000000000000006 r15: 0x0000000000000000
rip: 0x00007fff856b7866 rfl: 0x0000000000000206 cr2: 0x00007fff74df1760
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100000000 - 0x1014a8ff7 +com.adobe.illustrator (17.1.0 - 17.0.0) <DA956763-D868-31EE-9329-0DE283ECA5D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101887000 - 0x1025ccff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x1025e0000 - 0x10262ffff +com.adobe.headlights.LogSessionFramework (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x102665000 - 0x102667fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x10266d000 - 0x1026bdfff +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.273) <21DD0108-77DD-366F-A9BA-12065481922E> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x1026e0000 - 0x102734fff +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.273) <F71C0D3A-454F-3EA9-81FF-16A0CDEF5BC2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x10275d000 - 0x10275dff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.273) <0CED669A-C6CF-3581-8861-039B9DC863ED> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x102762000 - 0x1028a8fff +com.adobe.ACE (AdobeACE 2.20.02.31977 - 2.20.02.31977) <3A212837-B075-34C0-96E9-5A4019C9DFEE> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1028bc000 - 0x102e8dfff +com.adobe.AGM (AdobeAGM 4.30.29.31977 - 4.30.29.31977) <BFFDBF0E-28EF-3720-93BE-293618541D26> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x102f2a000 - 0x102f67fff +com.adobe.ARE (AdobeARE 1.5.02.31977 - 1.5.02.31977) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x102f6f000 - 0x10306dff7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.8.0.30807 - 3.8.0.30807) <DF0EC9F6-D499-39B8-B2F4-CAF4F742D702> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103119000 - 0x103136fff +com.adobe.BIB (AdobeBIB 1.2.03.31977 - 1.2.03.31977) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10313e000 - 0x103164fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10316c000 - 0x10347dff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.31977 - 5.15.00.31977) <42323DBD-3A6D-3C41-A2C1-2B944789D8A9> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1034c5000 - 0x103a5efff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103adb000 - 0x104a5efef +com.adobe.psl (AdobePSL 14.0.0.30830 - 14.0.0.30830) <7BDC4AF7-B14F-3DE0-B47A-E69B37529A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104c1f000 - 0x104c8cfff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151739) <95D40B8F-C287-3F7B-945C-CEEE0D5399A2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104cbf000 - 0x104dcbfff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 50 - 79.151739) <6C763585-FC85-3A15-B089-7D43EF73F6A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x104e79000 - 0x104f23fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x104f4b000 - 0x10508bfe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10510b000 - 0x10520dfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x105256000 - 0x105384fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1053e2000 - 0x10553bff7 +com.adobe.linguistic.LinguisticManager (7.0.0 - 19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105589000 - 0x105591ff7 +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <9E166135-BA3F-3F90-A08B-26FC68B919A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x10559b000 - 0x1055bffff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1055e3000 - 0x1056a1ff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.30772) <4FC0039A-A770-3A51-9D7A-D24167344540> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x1056f1000 - 0x1057aaff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x1057f4000 - 0x1059bfff7 +com.adobe.owl (AdobeOwl version 5.0.23 - 5.0.23) <E3DD5569-DC71-3DB2-9527-86DBB22B00C9> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105a02000 - 0x10616cff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 11.0.0.32052) <0CC380FF-CE16-336B-BC6E-B106AB85CF0B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106226000 - 0x10632afff +com.adobe.PDFPort (AdobePDFPort 2.1.0.31977 - 2.1.0.31977) <83787D51-C878-3CFF-A3A2-F2107F7BB920> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x10633d000 - 0x106362ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x10639c000 - 0x1063e1ff7 +com.adobe.pip (7.0.0.1768) <F022E031-1429-354F-B718-70F001B342EF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x1063ed000 - 0x106498ff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.30772) <5DE0B54D-CDAE-3146-904F-72CBC5C89FA7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x1064dd000 - 0x10659aff7 +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <F15402B9-3F84-3687-8AB8-AD5B86C81806> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1065bd000 - 0x1068d3fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <D21D9020-0CD5-2CE3-FE04-8856C4F631E1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x10699f000 - 0x1069b2ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1069bc000 - 0x1069d4ff7 com.apple.carbonframeworktemplate (1.0 - 1.0) <CD612584-FFB3-3311-8A49-834F1DFA2841> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1069db000 - 0x106acbfff +com.adobe.amtlib (7.0.0.247 - 7.0.0.247) <48D8FFDB-DFEA-310D-BAE3-DFD8D05B0160> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106ade000 - 0x106ae4ff7 +com.adobe.boost_date_time.framework (7.0.0 - 7.0.0.0) <C38F2ED5-444A-3354-B637-E504EA3B11E4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106afb000 - 0x106b09fff +com.adobe.boost_filesystem.framework (7.0.0 - 7.0.0.0) <CD143090-186F-3AC4-ADD4-C6FBE15A2283> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106b1e000 - 0x106bbcff7 +com.adobe.boost_regex.framework (7.0.0 - 7.0.0.0) <959CB98A-832D-3D4B-B41C-62A9D71D1E7F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x106c58000 - 0x106caafff +com.adobe.boost_serialization.framework (7.0.0 - 7.0.0.0) <F43C3812-4D22-30B5-8BB3-21CD1AACD8A6> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x106dd9000 - 0x106de4ff7 +com.adobe.boost_signals.framework (7.0.0 - 7.0.0.0) <A827BD38-DBCD-3974-8758-7B227A520704> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x106dff000 - 0x106e03ff7 +com.adobe.boost_system.framework (7.0.0 - 7.0.0.0) <854D8FEC-FDF8-31F9-9D15-B9770E6EDE86> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x106e0c000 - 0x106e18fff +com.adobe.boost_threads.framework (7.0.0 - 7.0.0.0) <B9EF0A63-734B-3C71-91D5-B310D07581E6> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x106e38000 - 0x107158ff7 +com.adobe.dvaadameve.framework (7.0.0 - 7.0.0.0) <70E16846-8C58-3811-9023-03A2FC681753> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x1077fe000 - 0x10790cff7 +com.adobe.dvaai.framework (7.0.0 - 7.0.0.0) <C805ABDA-1718-36F4-B9B2-0F0482749695> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x1079e4000 - 0x107c35ff7 +com.adobe.dvacore.framework (7.0.0 - 7.0.0.0) <3AF618E8-3F66-37DD-B6B6-AAC83715A282> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x107e77000 - 0x108310fff +com.adobe.dvaui.framework (7.0.0 - 7.0.0.0) <382EEBCB-C3E6-3FE9-9BAD-2ABDBBE8AE3E> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10892e000 - 0x1089e6ff7 +com.adobe.dvaworkspace.framework (7.0.0 - 7.0.0.0) <DCD7579A-5260-3770-9108-06B9CF023357> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x108b00000 - 0x108bc5fff +com.adobe.exo.framework (7.0.0 - 7.0.0.0) <6AE2E47D-37D2-320C-A302-DDFDE9AE2184> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x108d25000 - 0x108d96fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x108da9000 - 0x108dc7ff7 +com.adobe.dvaflashview.framework (7.0.0 - 7.0.0.0) <8072006D-2E76-3FB7-B7B4-00918E483B18> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x108df1000 - 0x108e1dff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
0x108e38000 - 0x108e57fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
0x108e7c000 - 0x108e80fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x108e87000 - 0x108edbfff +com.wacom.WacomMultiTouch (1.0 - 1) <5E77F4D0-9B18-33C6-A0C2-C10FA73A2024> /Library/Frameworks/WacomMultiTouch.framework/Versions/A/WacomMultiTouch
0x108f37000 - 0x108f3bff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x108f42000 - 0x10908efff +com.adobe.dvascriptui.framework (7.0.6 - 7.0.6.0) <EC978E66-CA70-3CBB-9A0D-09CD166A5F70> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvascriptui.framework/Versions/A/dvascriptui
0x10935a000 - 0x10935cff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10aee1000 - 0x10aee8fff +com.adobe.illustrator.plugins.Action (Action version 17.0.0 - 17.0.0) <04BA283F-BA0E-3F24-B871-442248987654> /Applications/Adobe Illustrator CC/*/Action
0x10aeee000 - 0x10aef9ff7 +com.adobe.illustrator.plugins.FrameworkS (Framework Server version 17.0.0 - 17.0.0) <27F6E321-0909-3458-854D-C7D36025D34C> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/FrameworkServer.aip/Contents/MacOS/FrameworkS
0x10e124000 - 0x10e19bff7 com.apple.xquery (1.3.1 - 30) <2F2DC0D6-456F-33A0-8537-E0C651F6817C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x10e1d5000 - 0x10e1defff +com.adobe.illustrator.plugins.ArtConverters ( ArtConverters version 17.0.0 - 17.0.0) <4F370E42-56A8-3057-A7DD-61B5D2B3ACFD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/ArtConverters.aip/Contents/MacOS/ArtConverters
0x10e1e4000 - 0x10e1eafff +com.adobe.illustrator.plugins.FlattenTransparency ( Flatten Transparency version 17.0.0 - 17.0.0) <045A9276-1B27-338B-94E2-1E4726635D74> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/Flatten Transparency.aip/Contents/MacOS/FlattenTransparency
0x10e7f0000 - 0x10e7f5ff7 +com.adobe.illustrator.plugins.ToolSelector (Tool Selector version 17.0.0 - 17.0.0) <453CB9EB-FF1F-3BDC-BDAA-78965A046402> /Applications/Adobe Illustrator CC/*/ToolSelector
0x110a6d000 - 0x110b10ff7 ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x111080000 - 0x111164fff +IMSLib.dylib (7.0.0.146 - 7.0.0.146) <38D7DA66-E06E-38A3-9401-42755F56C2C5> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/IMSLib.dylib
0x11117c000 - 0x1111b7fff +com.adobe.illustrator.plugins.TransparencyPalette (Transparency Palette version 17.0.0 - 17.0.0) <1AB8ABAA-AD22-352A-B0B3-89169A7D13CA> /Applications/Adobe Illustrator CC/*/TransparencyPalette
0x1111cc000 - 0x1111d4fff +com.adobe.illustrator.plugins.PathSuite (PathConstruction Suite version 17.0.0 - 17.0.0) <CB2F0FF4-6DA4-3636-8153-5C985E9C817D> /Applications/Adobe Illustrator CC/*/PathSuite
0x1111de000 - 0x1111e0fff +com.adobe.illustrator.plugins.FlattenS (Flatten Suite version 17.0.0 - 17.0.0) <4C0CFC8F-05C4-34C0-8C70-E02944518E91> /Applications/Adobe Illustrator CC/*/FlattenS
0x1111e6000 - 0x1111eefff +com.adobe.illustrator.plugins.fileclipboardpref (FileClipboardPref version 17.0.0 - 17.0.0) <83D88BBD-5E72-39CD-9F05-7DD60562DA0B> /Applications/Adobe Illustrator CC/*/fileclipboardpref
0x111383000 - 0x11138bff7 +com.adobe.illustrator.plugins.ExpandS (Expand Suite version 17.0.0 - 17.0.0) <11F2A935-1376-3A44-8FDA-C52751989A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/ExpandS.aip/Contents/MacOS/ExpandS
0x11139c000 - 0x1113c4ff7 +com.adobe.illustrator.plugins.DocInfo (Document Info version 17.0.0 - 17.0.0) <C4BC3A50-46AF-37FE-86B5-CF7E5F26440D> /Applications/Adobe Illustrator CC/*/DocInfo
0x1113d0000 - 0x1113d9ff7 +com.adobe.illustrator.plugins.Colors (Colors version 17.0.0 - 17.0.0) <6BDF7325-2793-38E8-96DE-A97A9E727CB6> /Applications/Adobe Illustrator CC/*/Colors
0x1113e0000 - 0x1113fbfff +com.adobe.illustrator.plugins.GlobAdjTool (Reshape Tool version 17.0.0 - 17.0.0) <739A09E1-9BB7
Hi Drake,
Please do let me know your preferred timings so that I can schedule the connect session. My time zone is India (+5:30 GMT).
In the meanwhile can you please check that if "WacomMultiTouch.framework" exists at location "/Library/Frameworks", if so than please take a back-up of this framework and then delete it from this location i.e. "/Library/Frameworks".
Then launch AI CC. Please do let me know about your findings.
With Best Regards,
Raghuveer
[email protected]
Similar Messages
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Adobe Illustrator CS5 crashes upon launch
Hi there,
I have just installed the Master Collection and all apps work fine, except for Illustrator that crashes upon launch. I tried cleaning font caches, rebooting, running Onyx, etc. But to no avail. The Master Collection is the Czech version. Here I post the crash log. If anybody could help me I would be very glad.
Thanks a lot in advance,
LackoB
Process: Adobe Illustrator [200]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [86]
Date/Time: 2010-05-25 19:01:17.744 +0900
OS Version: Mac OS X 10.6.3 (10D2094)
Report Version: 6
Interval Since Last Report: 21913 sec
Crashes Since Last Report: -4
Per-App Interval Since Last Report: -42 sec
Per-App Crashes Since Last Report: -4
Anonymous UUID: 0F8C198A-E2C6-4406-9954-68A3FD27F5BF
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x92780050 strncpy + 80
1 ...e.illustrator.plugins.ADMTP 0x20622e20 0x20620000 + 11808
2 ...e.illustrator.plugins.ADMTP 0x20625bd9 0x20620000 + 23513
3 ...e.illustrator.plugins.ADMTP 0x20627134 0x20620000 + 28980
4 ...tor.plugins.FrameworkServer 0x1dcd08ca PluginMain + 1712
5 com.adobe.coretech.adm 0x1f0cb0dd 0x1f0c0000 + 45277
6 com.adobe.coretech.adm 0x1f0d4a4d 0x1f0c0000 + 84557
7 com.adobe.coretech.adm 0x1f0d840c 0x1f0c0000 + 99340
8 com.adobe.coretech.adm 0x1f0c1485 0x1f0c0000 + 5253
9 com.adobe.coretech.adm 0x1f0ddfc9 0x1f0c0000 + 122825
10 ...tor.plugins.FrameworkServer 0x1dcd0a54 PluginMain + 2106
11 ...e.illustrator.plugins.ADMTP 0x2062263b 0x20620000 + 9787
12 ...tor.plugins.FrameworkServer 0x1dcd0e3a PluginMain + 3104
13 ...tor.plugins.FrameworkServer 0x1dcd11dd PluginMain + 4035
14 ...tor.plugins.FrameworkServer 0x1dcd2317 PluginMain + 8445
15 ...e.illustrator.plugins.ADMTP 0x2062bc05 PluginMain + 179
16 com.adobe.illustrator 0x006c282e AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3698310
17 com.adobe.illustrator 0x006be993 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3682283
18 com.adobe.illustrator 0x006c6656 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3714222
19 com.adobe.illustrator 0x001ab95d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1634569
20 com.adobe.illustrator 0x005505bd AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2182165
21 com.adobe.illustrator 0x001b3009 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1664949
22 com.adobe.illustrator 0x001b4a2d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671641
23 com.adobe.illustrator 0x0010af6a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 976662
24 com.adobe.illustrator 0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
25 com.adobe.illustrator 0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
26 com.adobe.illustrator 0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
27 com.adobe.illustrator 0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
28 com.adobe.illustrator 0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
29 com.adobe.illustrator 0x00003346 0x1000 + 9030
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92794b42 kevent + 10
1 libSystem.B.dylib 0x9279525c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x92794719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x927944be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x92793f41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x92793bd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92794168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.amt.services 0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0458d18c AMTThread::Worker(void*) + 24
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9276e35a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9279bea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x927caa28 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x941f0465 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x941f01a3 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x942143eb TimerThread + 97
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 AdobeAGM 0x0198b8f5 AGMInitialize + 3243373
4 AdobeAGM 0x0198c545 AGMInitialize + 3246525
5 AdobeAGM 0x01992138 AGMInitialize + 3270064
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x92793bd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92794168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x927c7e44 nanosleep$UNIX2003 + 188
2 ...trator.plugins.AISaveForWeb 0x2316c89b CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
3 ...trator.plugins.AISaveForWeb 0x231672e3 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
4 ...trator.plugins.AISaveForWeb 0x2316c9a8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
5 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
6 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x9276e35a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9279bea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x927caa28 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x2e40ed27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x2e58406b APXGetHostAPI + 4096475
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffef63 ebx: 0x20622bdf ecx: 0x00000100 edx: 0x0000000d
edi: 0xbfffef63 esi: 0x00000000 ebp: 0xbffff0c8 esp: 0xbfffef24
ss: 0x0000001f efl: 0x00010216 eip: 0x92780050 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x20d59000 - 0x20d5cffb +com.adobe.illustrator.plugins.GIF89 GIF89a Format version 15.0.0 (15.0.0) <929AF430-A08D-0A96-C140-C14D2D8A848F> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/GIF89a.aip/Contents/MacOS/GIF89
0x20d60000 - 0x20d6bfee +com.adobe.illustrator.plugins.FXGFileFormatUI MXGFileFormatUIEN version 15.0.0 (15.0.0) <29098458-9EEF-56BB-5500-082CA55EF11A> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/FXGFileFormatUI.aip/Contents/MacOS/FXGFileFormatUI
0x20d7e000 - 0x20f0afef +com.adobe.illustrator.plugins.FXGFileFormat MXGFileFormat version 15.0.0 (15.0.0) <5C05C31A-110B-DCFC-1DFB-C46857C2A149> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/FXGFileFormat.aip/Contents/MacOS/FXGFileFormat
0x20f53000 - 0x2194ffef +aflame ??? (???) <B07806FD-0449-CBC6-FB92-0745A6D914D5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/aflame.framework/Versions/A/aflame
0x21b12000 - 0x21ca3ff3 +aflamingo ??? (???) <C4136948-FE16-15C4-F1B9-040E014AF2CA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/aflamingo.framework/Versions/A/aflamingo
0x21e66000 - 0x21e8dfe4 +com.adobe.illustrator.plugins.FHImport FHImport version 15.0.0 (15.0.0) <66790786-2D8B-3036-8D64-819057A4EC7C> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/FHImport.aip/Contents/MacOS/FHImport
0x21e98000 - 0x22a82fff +com.adobe.illustrator.plugins.DxfDwg DxfDwg version 15.0.0 (15.0.0) <3929A3BF-46AC-C56F-765D-50A48F0FD5FE> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/DxfDwg.aip/Contents/MacOS/DxfDwg
0x22ceb000 - 0x23302fec +com.adobe.illustrator.plugins.AISaveForWeb SaveForWebEN version 15.0.0 (15.0.0) <484602C1-43D0-5545-BC79-6C9BE458714F> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/AISaveForWeb.aip/Contents/MacOS/AISaveForWeb
0x235fa000 - 0x235fcfff +com.adobe.illustrator.plugins.MaskHelper MaskHelper version 15.0.0 (15.0.0) <EA826DF7-190B-7AFB-AE1F-A26A2091A372> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Filters.localized/MaskHelper.aip/Contents/MacOS/MaskHelper
0x23700000 - 0x23704ffb +com.adobe.illustrator.plugins.ZigZag Zig Zag version 15.0.0 (15.0.0) <E0CF54A5-84BD-E29F-9858-87E6FAHi,
Try the following:
1) Create a new admin user and try to launch in it.
If that doesn't help than try this:
1) Uninstall with the option to remove preferences
2) Delete Adobe Illustrator CS5 folder under /Applications if left behind.
3) Install AI again.
-Anirudh -
Hi!
I need kelp, Illustrator CC2014 crashes at launch on Mac OS X Yosemite (10.10.1), I've updated Java and it still crash.
Then I moved to a different carpet plugin files that look like this and didn't worked.I have no idea about the second part of your question but as for Java you need to install the Apple Java for OSX 2014-001. Look for it on the Apple site.
-
Illustrator CC crashes at launch
Illustrator CC crashes when I launch. All other Creative Suite products seem to be fine.
Windows 7.
Thanks!Hi Sailon,
Please share the crash dump file “Illustrator.dmp”. The steps to create the dump file are:
Open the “Task Manager” when the Adobe Illustrator CC crash window is displayed.
In the Task Manager window right-click on the name/string “Adobe Illustrator CC” and select the option “Create Dump File” in the context menu
It will display that this command will create a file “Illustrato.dmp” in your “Temp” folder. Click on OK to create this. Wait for the action to get this completed.
Once the above file gets completed you can have this file by typing “%temp%” in your “Run” window (press “window button + r” on the keyboard). On clicking the enter key the TEMP folder can be opened.
Look there for the file name “Illustrator.dmp” and share it with me [email protected] using dropbox.
Thanks & Regards,
Raghuveer -
I just installed CS6 on my mac and illustrator keeps crashing when launching...?
i just installed CS6 on my mac and illustrator keeps crashing when launching...?
Nobody can help without knowing more about your Mac and exact info about the nature of the crash:
Working with your Operating System’s Tools
Mylenium -
I have no idea whether there is a causal relationship but since moving to Lion and iCloud, my iMac has become so unresponsive that I wind up having to crash and restart most of the time. This is true regardless of the app I am using at the time.
The specs of this iMac are:
iMac 27 inch, late 2009 model with a 3.0 GHz Intel Core 2 Duo with 4 Gig 1067 Mhz DDR3, using OSX Lion 10.7.4 (11E53)
I have Mackeeper installed and according to the scans I have run, everything is fine. No virus, no junk files . . . no problems at all . . .
Except that for all practical purposes, my computer isn't working.
I am nearly totally deaf and live in an isolated, rural area of NW Missouri and this computer is what I mainly rely on to contact friends, relatives and business associtates!
Any and all suggestions will be greatly appreciated!First, back up all data immediately, as your boot drive may be failing.
If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting. -
After zooming in on an object using arrow keys to nudge, it crashes most of the time
After zooming in on an object, using arrow keys to nudge, it crashes most of the time.
Versions:
Illustrator CS6, latest update
Mac OS X 10.9.4
FontAgent Pro 6.2
Troubleshooting I've tried
-trashed all related Illus. preferences
-updated the only plug-in being used (FontAgent Pro), to the latest
-disabled all but absolutely necessary fonts
-repaired both system and user permissions
-quit all other apps, so that only Illus. running.
-fonts verified
Was never a problem until a couple weeks ago, so the obvious question is "what changed?". The two things we changed in the time period that the crashing started, is we replaced a balky external drive with a new one, and started our TimeMachine backups over again. And #2, we updated to the latest CS6 versions (due to other quirky issues).
One odd thing to point out...perhaps is "normal", but in the crash reports, it's reporting that Illustrator is 16.0.0, but "About Illustrator" shows that it's 16.2.2.
Everything else running fine on this iMac -- no reason to suspect it's the operating system.
Has anyone run into this bug? If so, what have you done to fix this?
I've not seen anything like this mentioned in Adobe's update change logs or their troubleshooting info.-> go to View Menu -> Toolbars -> select "Navigation Toolbar"
-> go to View Menu -> Zoom -> click "Reset"
-> go to View Menu -> Page Style -> select "Basic Page Style"
-> go Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on ALL Options -> click "Clear Now"
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extension (add-ons) -> Restart Firefox
You can enable the Trustworthy Add-ons later. Check and tell if its working. -
If I am in another program and hover over the firefox using the taskbar, moving the cursor over the various open windows is okay until moving to the left usually. Crashes up sometimes up to 10 times or so in a couple of hours. I use gmail and it is open at all times. I've turned off many of my plugins. I am a web designer and am on firefox most of the time - all day long. I started writing this without a crash id number so will not provide one now. Can send later when it crashes again.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
After the new update the FFox is now 11.0. But it's really SLOW always CRASHES and most of the time is NOT RESPONDING. I have to go to CHROME it is working perfectly.
Hey mooshi20003,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read [[Troubleshooting extensions and themes]].
There is also a lot of useful stuff in the [[Firefox crashes]] Knowledge Base article. You might also want to look at our [https://support.mozilla.org/en-US/kb/firefox-slow-or-takes-too-long-start performance troubleshooting section].
Hopefully this helps! -
On the occasions when the windows fail to restore, I usually see a blank start page with something to the effect of "about:restore" or "about:restore session" in the URL line. I've tried pressing enter, but it didn't help. Other times, I've immediately tried going to the History menu, but the "Restore Previous Session" menu pick is faded out. I followed the help posted here to activate the restore windows feature, but the windows still fail to restore most of the time. I'm not a techie, so I'd really appreciate some easy to understand help.
The DMP file is inconclusive. You could run driver verifier to find the underlying issue but WPR is often easier.
In order to diagnose your problem you will need to download and install the below
Install the WPT (windows Performance Toolkit)
http://www.microsoft.com/en-us/download/details.aspx?id=30652
Help with installation (if needed) is here
When you have, open an elevated command prompt and type the following
WPRUI.exe (which is the windows performance recorder) and check off the boxes for the following:
First level triage, CPU usage, Disk IO.
If you problem is not CPU or HD then check off the relevant box/s as well (for example networking or registry) Please configure your as per the below snip
Click Start
It will reboot 3 t imes and record the data to a file and tell you its name and location.
Zip the file and upload to us on Onedrive (or any file sharing service) and give us a link to it in your next post.
These crashes were related to memory corruption (probably caused by a driver).
Please run these tests to verify your memory and find which driver is causing the problem.
If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't
know what it is you probably are not overclocking.
Since it is more likely to be a driver please run verifier first.
1-Driver verifier (for complete directions see our wiki here)
If verifier does not find the issue we can move on to this.
2-Memtest. (You can read more about running memtest here)
Co-Authored by JMH3143
Wanikiya and Dyami--Team Zigzag -
I am still having LR4.2 problems with app crash when launching plusloading images 'losing the source
this has another thread, but some of the entries are older.. so I am asking again. I entered this information last night.
I am having intermittent app crashes on booting lightroom4.2. It happens whether I just open it, or if I import pictures. the second try is usually successful.
Also, lightroom 'loses the source' while importing images. After all the thumbnails load, it loses the source. This was a problem previously only with selecting images to import, nwt it happens all the time on import.
Problem signature:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 4.2.0.11
Application Timestamp: 505a0579
Fault Module Name: StackHash_cb7b
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: cb7b
Additional Information 2: cb7b5c306c9a7a4763a64680327d8e94
Additional Information 3: 1bc0
Additional Information 4: 1bc0cd5fe204d306a476aa9208cad465wellllll. its been ages and nobody ever offered a solution. i was ready to tear my hair out with computer crashes and other issues...after the update to LR 4.3 a lot of my problems ended abruptly, but i still have the lost source issues occasionally.
most of the time i can exclude a row of images or include only a row, but i cant select a few at random to be imported. -
Most of the time Iphone 6 ios 8.0.2 cant make calls
=> Iphone6, Model-A1549,
FCC ID BCG-E2816A IC 579C-E2816A, Dual-core 1.4 GHz Cyclone (ARM v8-based), Memory-128 GB, 1 GB RAM
=> iOS 8.0.2(12A405)
=> Most of the time I CAN'T CALL anybody and call even don't take 3 secs , drops within 3 secs but i can RECEIVE calls, texts. It will accept in-coming calls but if I try to call out, it immediately goes to "call-ended"I am sure its not carrier problem coz i have tried my sim in other phone to call and it works on other phone in the area.
Troubleshooting steps
Launch the Settings app on your iPhone or iPad running iOS 8.
Tap on General.
Tap on Handoff & Suggested Apps.
Turn the Handoff option Off and then back On again.
Tap General at the top to return to the previous menu.
Tap Settings at the top to return to the previous menu.
Tap on FaceTime.
Turn the iPhone Cellular Calls option Off and then back On again.
Reboot your iPhone or iPad.
Repeat this process with every device you'd like to use.
Try placing a test call to see if the issue is resolved.
Resetting All settings
Resetting Network settings
Holding both the power and home buttons until the device powers off, may take 10sec. Let go of both as soon as screen goes black.Hey ferozsays,
Thanks for the question. Based on what you stated, it seems like you are not able to make calls on the iPhone. It looks like you have already done some troubleshooting. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Troubleshooting issues making or receiving calls
Thanks for using Apple Support Communities.
Cheers,
Mario -
Yosemite slow boot .... most of the time
I use EtreCheck to see what's running on my system.
One such check showed this:
A little research showed that Warmd 'controls caches used during startup and login. It is a launch daemon started by launchd during boot and is not mean to be invoked directly.'
Besides this single occurrence, I have not been able to see warmd creating a problem since. (and I run EntreCheck after any slow startup)
Additionally, my 'slow startup' happens irregularly. About 95% of the time. Isn't that weird?!
Most of the time my system (defined below) just hangs at the progress bar for about 1.25 minutes. Then starts.
Apple, what is your take on this?
=================================================
EtreCheck version: 2.0.6 (91)
Report generated October 23, 2014 at 12:35:00 PM PDT
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Verified)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 680MX - VRAM: 2048 MB
iMac 1600 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:2:52
Disk Information: ℹ️
APPLE HDD ST3000DM001 disk1 : (3 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / [Startup]: 3 TB (3 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3 TB Online
APPLE SSD SM128E disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 3 TB (3 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3 TB Online
USB Information: ℹ️
Logitech USB-PS/2 Optical Mouse
Apple Inc. FaceTime HD Camera (Built-in)
HP Photosmart 7520 series
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.6) Support
/Library/Extensions
[not loaded] foo.tun (1.0) Support
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaPlugin2_NPAPI: Version: 15.0.0 - SDK 10.7
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.2 Support
Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0
DYMO Safari Addin: Version: (null) - SDK 10.4 Support
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
GarminGpsControl: Version: 2.8.2.0 Release Support
nplastpass: Version: 2.0.15 Support
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 Support
NP2020Player: Version: 4.5.2.0 Support
CouponPrinter-FireFox: Version: Version 1.1.2
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 6.0 Support
DYMO NPAPI Addin: Version: 1.0 - SDK 10.4 Support
Default Browser: Version: 600 - SDK 10.10
o1dbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
OfficeLiveBrowserPlugin: Version: 12.2.9 Support
User Internet Plug-ins: ℹ️
nprevweb: Version: 1.0 Support
BSVersion: Version: 1.0.0.7 Support
tossc plugin_x86_64: Version: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 Support
WebEx64: Version: 1.0 - SDK 10.5 Support
thinkorswim plugin_x86_64: Version: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 Support
WebEx: Version: 1.0 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
BSContact: Version: 7.220 Support
Safari Extensions: ℹ️
Button Bar
GmailThis (Disabled)
Add To Amazon Wish List
LastPass
Reload Button
Licorize
YoutubeWide (Disabled)
Ookong- Amazon price history & more
AdBlock
Awesome Screenshot
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 Support
Flash Player Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
TimeCapsule [Network]
Total size: 2 TB
Total number of backups: 114
Oldest backup: 2013-02-07 15:40:13 +0000
Last backup: 2014-10-23 16:59:36 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
4% mds
3% WindowServer
1% fontd
0% ocspd
0% AppleSpell
Top Processes by Memory: ℹ️
69 MB mds_stores
52 MB Dock
52 MB Finder
34 MB mds
34 MB Spotlight
Virtual Memory Information: ℹ️
14.59 GB Free RAM
1.05 GB Active RAM
396 MB Inactive RAM
1.14 GB Wired RAM
713 MB Page-ins
0 B Page-outsMy computer is very slow to boot since I updated the OS.
How could I fix those start up problems?
"Aladdin: Path: /Library/StartupItems/Aladdin
AMPAgentBootup: Path: /Library/StartupItems/AMPAgentBootup
Startup items are obsolete in OS X Yosemite"
Problem description:
Slow boot
EtreCheck version: 2.1.2 (105)
Report generated December 13, 2014 at 11:10:43 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:10:19
Disk Information: ℹ️
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 998.97 GB (653.40 GB free)
Core Storage: disk0s2 999.35 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
Startup Items: ℹ️
Aladdin: Path: /Library/StartupItems/Aladdin
AMPAgentBootup: Path: /Library/StartupItems/AMPAgentBootup
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.citrix.AuthManager_Mac.plist [Support]
[running] com.citrix.ReceiverHelper.plist [Support]
[running] com.citrix.ServiceRecords.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.kace.AdminAlert.plist [Support]
[running] com.kace.KSWMeterSvc.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.kace.ampagent.plist [Support]
[running] com.mcafee.agent.cma.plist [Support]
[not loaded] com.microsoft.office.licensing.helper.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Citations Application (/Applications/Papers.app/Contents/SharedSupport/Citations.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
VLC Plugin: Version: 1.0.5 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
DirectorShockwave: Version: 12.1.1r151 - SDK 10.6 [Support]
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
FUSE for OS X (OSXFUSE) [Support]
Perian [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 998.97 GB Disk used: 345.58 GB
Destinations:
Flavia Barros [Local]
Total size: 999.83 GB
Total number of backups: 27
Oldest backup: 2013-09-25 13:12:15 +0000
Last backup: 2014-12-13 04:10:23 +0000
Size of backup disk: Too small
Backup size 999.83 GB < (Disk used 345.58 GB X 3)
Flavia II [Local]
Total size: 2.00 TB
Total number of backups: 7
Oldest backup: 2014-10-16 20:23:40 +0000
Last backup: 2014-12-10 21:31:27 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 345.58 GB X 3)
Top Processes by CPU: ℹ️
8% Google Chrome
7% WindowServer
3% mds
1% hidd
1% coreaudiod
Top Processes by Memory: ℹ️
180 MB Google Chrome
141 MB Google Chrome Helper
86 MB mds_stores
86 MB ocspd
77 MB Dropbox
Virtual Memory Information: ℹ️
4.53 GB Free RAM
2.57 GB Active RAM
596 MB Inactive RAM
889 MB Wired RAM
1.48 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 11:01:00 AM Self test - passed
Dec 11, 2014, 08:07:19 AM Microsoft Excel_2014-12-11-080719_Flavias-MacBook-Pro.cpu_resource.diag [Details] -
Firefox 3.6 freezing / hanging most of the time. All add-ons disabled. Cache and cookies cleared. Help!
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So if it happens again then try to remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating -
Updated to iOS 6.0.1 today but my iPhone 5 is still flickering most of the time!
Updated to iOS 6.0.1 but my iPhone 5 screen flickering won't stop! The flickering is on most of the time, (when I'm in any app or home screen, etc). It's about 1/5 from the bottom of the screen!
iPhone 4: Exactly same problem here, background screen flickers after updating from 5... to 6.1 - crashes often.
Extremely annoyed.
Samsung Galaxy next time guys?
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