Illustrator cc crashes while panning or zooming
So, the company that I work for recently decided to move to the brand new creative suit, but a lot of us have been having the same problem (even on MAC). After around and hour or 2 of use, illustrator (ONLY ILLUSTRATOR) crashes, I get a windows error message saying something like, “illustrator has stopped working, seconds later is closes and that’s it, if I haven’t saved anything then that’s lost. This happens at least 6 times per day sometimes more.
The thing is though, that I have noticed 2 things… when I first open illustrator, its snappy and works great, after an hour or so it gets a bit sluggish and slow (usually by then I know that it’s going to crash soon). It usually (if not all times) crashes when am zooming or panning around.
This has been happening for over a month, every day.
Details:
Illustrator cc (updated to the latest version)
Windows 8 – 64 bits
12 gb of ram
Intel core i7-4770 3.4ghz
Anything else I should mention?
I haven’t tried anything yet, but as soon as I finish this project I’m on I’ll format the pc, and try installing illustrator again.
Any suggestions so that I don’t have to format the pc?
1. both tahoma and verdana are installed.
2. no plugins
3. no font managers (if thats what you mean)
4. i save my file on the main hard drive (i usualy use google drives folder so my files are allways backed up online, but the others here dont use google drive so i dont think its that)
the only common factor here i think its windows 8 and the computers we use, we all have a dell xps... something.
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It's a generic error so unfortunately, it doesn't say much.
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Windows will close the program and notify you if a solution is available."
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Illustrator CC crashes while saving anything.
I am a graphic design student in college in my last semester and I have many projects invovling Illustrator I need to get done. Since a few weeks ago, both my Illustrator CS6 and CC have been crashing only when I save my progress. I have since uninstalled the CS6 and only have the CC version, but I go to save anything and it tells me Illstrator has stopped working and shuts down every time. I need these projects saved for Monday. Does anyone have any advice for me?
You should know if you have installed plugins?
In your description I see 4 different possible causes (there might be more):
- preferences are corrupt.
rebuild them
Jacob has a problem solving link for that:
See "Move the folder" on this page: http://www.bugge.com/Family-and-friends/Illy/illy.html
- the missing printer. Illustrator saves this information into the file and if the printer is missing next time you open the file, you might run into trouble. Same if there's no printer or no printer driver or driver and printer not matching. See this one: http://helpx.adobe.com/illustrator/kb/troubleshoot-problems-printing-non-postscript.html (step 8)
- corrupt fonts.
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- a font management application such as Suitcase or FontExplorer.
Illustrator simply doesn't like them all too much. -
Illustrator CS4 crashing while attempting to print on OS 10.9
My Illustrator will not print. The system crashes.
I have uninstalled and reinstalled the program twice.Hi Jacob,
I tried to reinstall the printer drive and it did not work. I do not get a print dialogue box before the Illustrator crashes.
This is what I get:
Process:
Adobe Illustrator [1876]
Path:
/Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:
com.adobe.illustrator
Version:
367 (14.0.0)
Code Type:
X86 (Native)
Parent Process: launchd [175]
Responsible:
Adobe Illustrator [1876]
User ID:
501
Date/Time:
2014-07-10 11:42:32.499 -0400
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: E0974F07-C521-570C-6811-61EB70CA90B6
Crashed Thread: 7
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c
VM Regions Near 0xc:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
__TEXT
0000000000001000-0000000000e8f000 [ 14.6M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x99706fff CFURLCopyFileSystemPath + 79
1 AdobeAGM
0x015702f4 AGMInitialize + 1393796
2 AdobeAGM
0x0173df50 0x1404000 + 3383120
3 AdobeAGM
0x0142ca4a AGMInitialize + 68570
4 AdobeAGM
0x0156bb5f AGMInitialize + 1375471
5 AdobeAGM
0x0142d97e AGMInitialize + 72462
6 com.adobe.illustrator
0x00a12c9d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21561
7 com.adobe.illustrator
0x0002387c 0x1000 + 141436
8 com.adobe.illustrator
0x003d8991 0x1000 + 4028817
9 com.adobe.illustrator.plugins.Print 0x12a5189c 0x12a40000 + 71836
10 com.adobe.illustrator.plugins.Print 0x12a6bf82 0x12a40000 + 180098
11 com.adobe.coretech.adm
0x0dc6ed85 0xdc66000 + 36229
12 com.adobe.coretech.adm
0x0dc7762f 0xdc66000 + 71215
13 com.adobe.coretech.adm
0x0dc787fb 0xdc66000 + 75771
14 com.adobe.coretech.adm
0x0dcc0871 0xdc66000 + 370801
15 com.adobe.coretech.adm
0x0dc7ec53 0xdc66000 + 101459
16 com.adobe.illustrator.plugins.Print 0x12a49bc8 0x12a40000 + 39880
17 com.adobe.illustrator.plugins.Print 0x12a418ff 0x12a40000 + 6399
18 com.adobe.illustrator.plugins.Print 0x12a47fee 0x12a40000 + 32750
19 com.adobe.illustrator.plugins.Print 0x12a729ee PluginMain + 422
20 com.adobe.illustrator
0x006a93ff 0x1000 + 6980607
21 com.adobe.illustrator
0x006a89c6 0x1000 + 6977990
22 com.adobe.illustrator
0x00586d75 0x1000 + 5791093
23 com.adobe.illustrator
0x00160725 0x1000 + 1439525
24 com.adobe.illustrator
0x003f2ac2 0x1000 + 4135618
25 com.adobe.illustrator
0x004d43e5 0x1000 + 5059557
26 com.adobe.illustrator
0x000fedbe 0x1000 + 1039806
27 com.apple.HIToolbox
0x994abd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
28 com.apple.HIToolbox
0x992ff34f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
29 com.apple.HIToolbox
0x992fe668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
30 com.apple.HIToolbox
0x99311811 SendEventToEventTarget + 88
31 com.apple.HIToolbox
0x994abc2e SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 478
32 com.apple.HIToolbox
0x994aba4b ProcessHICommand + 74
33 com.adobe.illustrator
0x000feb75 0x1000 + 1039221
34 com.apple.HIToolbox
0x994abd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
35 com.apple.HIToolbox
0x992ff34f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
36 com.apple.HIToolbox
0x992fe668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
37 com.apple.HIToolbox
0x99311811 SendEventToEventTarget + 88
38 com.adobe.illustrator
0x00080d3e 0x1000 + 523582
39 com.apple.HIToolbox
0x994abd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
40 com.apple.HIToolbox
0x992ff34f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
41 com.apple.HIToolbox
0x992fe668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
42 com.apple.HIToolbox
0x992fe4e0 SendEventToEventTargetWithOptions + 94
43 com.apple.HIToolbox
0x99332459 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
44 com.apple.HIToolbox
0x992ff795 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
45 com.apple.HIToolbox
0x992fe668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
46 com.apple.HIToolbox
0x99311811 SendEventToEventTarget + 88
47 com.apple.HIToolbox
0x994ab473 ToolboxEventDispatcher + 82
48 com.apple.HIToolbox
0x994ab333 RunApplicationEventLoop + 240
49 com.adobe.illustrator
0x00080f83 0x1000 + 524163
50 com.adobe.illustrator
0x000d84ab 0x1000 + 881835
51 com.adobe.illustrator
0x000a2cd2 0x1000 + 662738
52 com.adobe.illustrator
0x00003672 0x1000 + 9842
53 com.adobe.illustrator
0x00003599 0x1000 + 9625
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x928c1992 kevent64 + 10
1 libdispatch.dylib
0x937d5899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x937d5532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x928c07ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x923e5d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x923e7fa3 pthread_cond_wait + 48
3 com.adobe.amt.services
0x047c9552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services
0x047c4995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services
0x047c95b0 AMTThread::Worker(void*) + 20
6 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
7 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
8 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x928c07ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x923e5d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x923e7bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x95bad682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x95bad8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x95b79cf2 MPWaitOnQueue + 199
6 AdobeACE
0x0130a38d 0x12d9000 + 201613
7 AdobeACE
0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x95b7a2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
10 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
11 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x928c07ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x923e5d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x923e7bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x95bad682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x95bad8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x95b79cf2 MPWaitOnQueue + 199
6 AdobeACE
0x0130a38d 0x12d9000 + 201613
7 AdobeACE
0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x95b7a2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
10 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
11 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x928c07ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x923e5d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x923e7bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x95bad682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x95bad8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x95b79cf2 MPWaitOnQueue + 199
6 AdobeACE
0x0130a38d 0x12d9000 + 201613
7 AdobeACE
0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x95b7a2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
10 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
11 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib
0x928bc0a6 mach_wait_until + 10
1 libsystem_c.dylib
0x93f99c4a nanosleep + 366
2 com.adobe.illustrator.plugins.Save For Web(AI) 0x1060f949 PowerPlug::Initializer::ReloadInitializers() + 161141
3 com.adobe.illustrator.plugins.Save For Web(AI) 0x1060f9a9 PowerPlug::Initializer::ReloadInitializers() + 161237
4 com.adobe.illustrator.plugins.Save For Web(AI) 0x106005d2 PowerPlug::Initializer::ReloadInitializers() + 98814
5 com.adobe.illustrator.plugins.Save For Web(AI) 0x1060fc6b PowerPlug::Initializer::ReloadInitializers() + 161943
6 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
7 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
8 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 7 Crashed:
0 com.macromedia.Flash Player.authplaylib 0x1758c2dd ExternalPlayer_Initialize + 1864739
1 com.macromedia.Flash Player.authplaylib 0x1758c505 ExternalPlayer_Initialize + 1865291
2 com.macromedia.Flash Player.authplaylib 0x1758c5a2 ExternalPlayer_Initialize + 1865448
3 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
4 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
5 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x928c07ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x923e5d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x923e7fa3 pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x173b8ba6 0x170d1000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x173daf81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x173b8f98 0x170d1000 + 3047320
6 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
7 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
8 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib
0x928c07ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x923e5d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x923e7fa3 pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x173b8ba6 0x170d1000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x173daf81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x173b8f98 0x170d1000 + 3047320
6 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
7 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
8 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x928c07ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x923e5d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x923e7fa3 pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x173b8ba6 0x170d1000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x173daf81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x173b8f98 0x170d1000 + 3047320
6 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
7 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
8 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x928c07ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x923e5d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x923e7fa3 pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x173b8ba6 0x170d1000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x173daf81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x173b8f98 0x170d1000 + 3047320
6 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
7 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
8 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x928c1046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x923e4dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x923e8cce start_wqthread + 30
Thread 13:
0 libsystem_kernel.dylib
0x928bbfb6 semaphore_wait_trap + 10
1 com.adobe.illustrator
0x00af8512 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 471694
2 com.adobe.illustrator
0x00526ec1 0x1000 + 5398209
3 com.adobe.illustrator
0x0052713b 0x1000 + 5398843
4 com.apple.CoreServices.CarbonCore 0x95b7a2ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
6 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
7 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x928bbfb6 semaphore_wait_trap + 10
1 com.adobe.illustrator
0x00af8512 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 471694
2 com.adobe.illustrator
0x00526ec1 0x1000 + 5398209
3 com.adobe.illustrator
0x0052713b 0x1000 + 5398843
4 com.apple.CoreServices.CarbonCore 0x95b7a2ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
6 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
7 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x928bc0a6 mach_wait_until + 10
1 libsystem_c.dylib
0x93f99c4a nanosleep + 366
2 com.adobe.illustrator.plugins.Scripting Support 0x0e37689d PluginMain + 458031
3 com.adobe.illustrator.plugins.Scripting Support 0x0e3768fd PluginMain + 458127
4 com.adobe.illustrator.plugins.Scripting Support 0x0e37a402 PluginMain + 473236
5 com.adobe.illustrator.plugins.Scripting Support 0x0e376bbf PluginMain + 458833
6 libsystem_pthread.dylib
0x923e35fb _pthread_body + 144
7 libsystem_pthread.dylib
0x923e3485 _pthread_start + 130
8 libsystem_pthread.dylib
0x923e8cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x928c1046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x923e4dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x923e8cce start_wqthread + 30
Thread 17:
0 libsystem_kernel.dylib
0x928c1046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x923e4dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x923e8cce start_wqthread + 30
Thread 18:
0 libsystem_kernel.dylib
0x928c1046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x923e4dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x923e8cce start_wqthread + 30
Thread 7 crashed with X86 Thread State (32-bit):
eax: 0x0000000c ebx: 0x1758c48e ecx: 0xb0635e60 edx: 0x00181400
edi: 0x00000000 esi: 0x00000000 ebp: 0xb0635e78 esp: 0xb0635de0
ss: 0x00000023 efl: 0x00010282 eip: 0x1758c2dd cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x0000000c
Logical CPU:
2
Error Code:
0x00000004
Trap Number:
14 -
Illustrator CS4 stürzt beim öffnen einer PDF ab / Illustrator CS4 crashes while opening a PDF
Hallo liebe Community,
leider kann mir der telefonsiche support nicht weiterhelfen (Produkt ist zu alt), deshalb seid ihr nun meine letzte Chance!
Nun zu meinem Problem:
ich benutze seit einigen Jahren erfoglreich den Adobe Illustrator aus CS4 um PDF-Datein zu editieren.
Vor kurzem musste ich zusätzliche eine Software namens "FontExplorerX" installieren und seit dem habe ich das Phänomen, dass ich keine PDF-Dateien mehr mit Illustrator öffnen kann.
Der Illustrator startet ganz normal und ich kann mit anderen Dateiformaten ganz normal arbeiten, aber sobald ich eine PDF-Datei öffnen will friert das Programm ein und ich kann nichts mehr machen. Das erstellen von PDF-Dateien funktioniert hingegen normal.
Natürlich habe ich diesen "FontExplorer" dann wieder deinstalliert, leider blieb das Problem.
Auch eine Reinstallation des Illustrators, inklusive löschen der Voreinstellungen, brachte keine Abhilfe.
In der knowledge-base stand, dass man die Voreinstellungen löschen kann , was ich auch probiert habe, leider ohne Erfolg.
Nun weiß ich nicht mehr was ich noch probieren kann. Vielleicht hat jemand noch eine Idee was man ausprobieren könnte!?
Hier noch ein paar Infos zum System:
- Win7 x64
- Adobe CS4 Design Standard
- Illustrator CS4 Version 14.0.0
Vielen Dank im voraus für Anregungen und Tipps!
Fabian
in english:
Dear community ,
unfortunately the phone support can not help me (product is too old ), so now you are my last chance !
Now to my problem :
I have been using for several years Adobe Illustrator CS4 to edit PDF files .
Recently I had to install "FontExplorerX " and since this moment I have the phenomenon that I cannot open PDF files with Illustrator.
The illustrator starts normally and I can work normally with other file formats, but when I try to open a PDF file the program freezes and I can not do anything. The creation PDF files works normally.
Of course, I uninstalled the "FontExplorer", but the problem remained .
Also, a reinstallation of Illustrator, including deleting the preferences did not help.
The knowledge-base says that you can delete the default settings of Illustrator, which I also tried, unfortunately without success.
Now I do not know what else I can try. Maybe someone has an idea what else you could try?
Here is some information about the system :
- Win7 x64
- Adobe CS4 Design Standard
- Illustrator CS4 version 14.0.0
Thanks in advance for suggestions and tips!
FabianI repaired permissions using my computer disk utility AND from my install DVD. Still not working! I also did a PRAM, that I read about on the internet...
-
Illustrator CS6 crashes while trying to use effects
If I try to apply any type of effect the program completely shuts down and I lose any work that I was working on.
Rachel,
It may be time for the list.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Illustrator CS5 Crashes while browsing for files
system is a new HP
running a clean install of Windows 7 pro, 6 gig's of ram and all updates for the os and hardware.
the user opens the program and the clicks on file, open and then scrolls through the files in the list.
During this browse one of two things can happen, mind you the mini preview windows is displaying the preview of the file, if there happens to be a JPEG file in the list as you scroll down it will closes the program.
If there are no JPEG files just AI files it will randomly close the program.
No other errors are seen and upon restarting Illustrator no errors are reported.
Would appreciate any ideas.
MikeThis has nothing to do with AI. Turn off using thumbnails in Windows Explorer and adjust the file dialog accordingly thereafter. In short: Your file associations are busted up by some program and it is trying to eitehr impose its own icons or context menu stuff which in turn interferes with normal file operations. Sounds exactly like you have some rubbish "preview" extension installed...
Mylenium -
Illustrator CS5 crashes while trying to open after installing Maverick
CS5 Photoshop and indesign seems to be OK.
Dohmus,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Illustrator crashes while loading (Illustrator has unexpectedly quit message)mac
Mac OSX 10.4.1 Tiger/Power Book G4 12"/Adobe Illustrator CS3 13.0.0
If anyone has had this problem, I have found a fix that worked. Illustrator has unexpectedly quit, crash during initialization of the program during loading.
In my case it was a font that I downloaded called ZEBRA that caused Illustrator to crash during this loading period. I had no Idea that corrupt fonts could effect the application in this way. I went through all of the steps that I could think of to fix this problem including, re-setting the preferences folder within CS3, running disk utility to reset user permissions, re-installing Illustrator and safe mode startup. I even created another user account to test and see if it was a user settings corruption. What I found was that Illustrator would open and function properly when using the newly created user account from startup. After this I ran the mac in safe mode from start up of my original user account. In doing this I was able to start Illustrator again without the crash occurring.
At this point I went to my font book application and tried to find a corrupt font. At first I hi-lighted all of the fonts and went to File-Validate fonts. This process gave me some fonts with errors which I then deleted from my font book. Again, I tried to open Illustrator and still the same error (Unexpectedly Quit). I then went to font book, hi-lighted all fonts and disabled all fonts. After this I tried to open Illustrator. Amazingly Illustrator loaded with no problem. Ok now I know the problem lies in a corrupt font. Evidently you can have a corrupt font and it not show up while validating fonts. In the end I had to go through all the user fonts and de-activated them, then try to open Illustrator to see which font was corrupt and delete it. It was a little easier to select a group to deactivate and then narrow it down to just one font.
In my case the corrupt font was ZEBRA that I had to delete. I downloaded this font online for free. So if you have this problem after downloading a font online, this is more than likely the problem. After this everything was back to normal
Sorry for such a long explanation. I hope this saves someone the time and headache I had to go through to fix mine.
Thanks Mike.Well I don't have that Zebra font, and I've just installed this for the first time. I have been troubleshooting this for many hours between yesterday and today, and I've tried every suggestion I've found in this forum and a couple of things not mentioned. I have no preferences to delete since it's never successfully opened, and I put in a help ticket with Adobe yesterday, but I'm frustrated because nothing like this has ever happened to me before in 24 years of doing computer graphics. So if anyone has any further suggestions not covered thus far, I'm open to them!
This is what I've tried so far:
Installation went fine. I registered and activated the software. First attempt (and every attempt) the software crashes at start up. I tried installing the updates, verifying my fonts, deactivating downloaded fonts, restarting the computer, and tried to open it in my alternate user account. I tried using the disc to uninstall and reinstall (3 times after the first). I tried opening the software in safe mode. I tried installing it in the alternate user account.
I am running Mac OS 10.4.11 Tiger on a G5 PPC with 92 GB free HD memory, 2.5 GB RAM, 2.1 GHZ processor. PS CS3 runs fine and is unaffected by any of this.
Gloria -
Adobe Illustrator CS keeps crashing while starting up
Since two weeks ago, Adobe Illustrator CS keeps crashing while starting up due to "Exception: EXCBADACCESS (0x0001)".
Could anyone give me any clue?
Here is a copy of the error message.
Date/Time: 2007-06-18 09:27:16.706 -0700
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Illustrator CS
Path: /Applications/Adobe Illustrator CS/Illustrator CS.app/Contents/MacOSClassic/Illustrator CS
Parent: WindowServer [71]
Version: 11.0 (11.0)
PID: 836
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 MSLAllCarbon.Shlb 0x007a8a88 strlen + 8
1 Photoshop Adapter 0x08e5b3a8 StringReplace__FPclsPCc + 472
2 Photoshop Adapter 0x08e5b168 GetAIParamNameString__FRC7CStr255 + 104
3 Photoshop Adapter 0x08e5a048 RegisterPluginParameters__FP7CPluginP15ActionParamType + 456
4 Photoshop Adapter 0x08e59d80 RegisterPluginActionsWithAI__FP7CPluginP14CPluginHandler + 128
5 Photoshop Adapter 0x08e51660 DoAddPlugin__14CPluginHandlerFP7CPlugin + 128
6 Photoshop Adapter 0x08e73f78 DoStartup__7CPluginFP18SPInterfaceMessage + 184
7 Photoshop Adapter 0x08e73d28 Dispatch__7CPluginFPcPcPv + 120
8 Photoshop Adapter 0x08e50ee0 DoAdaptersMessage__17CPhotoshopAdapterFPcP17SPAdaptersMessage + 480
9 Photoshop Adapter 0x08e263a0 DoMain__15CSweetPeaPluginFPcPcPv + 128
10 Photoshop Adapter 0x08e2627c main + 44
11 Illustrator 0x02161010 spEdgeCallPlugin__FP8SPAccessPCcPCcPvPl + 160
12 Illustrator 0x02160ea0 SPCallPlugin + 96
13 Illustrator 0x0215f918 SPSendMessage + 680
14 Illustrator 0x02160f28 SPCallPlugin + 232
15 Illustrator 0x0215f918 SPSendMessage + 680
16 Illustrator 0x0215f534 startupSweetPeaPlugin__FP8SPPlugin + 116
17 Illustrator 0x02982b30 spStartupPlugins + 1072
18 Illustrator 0x029826b4 SPStartupPlugins + 52
19 Illustrator 0x02982298 PluginsLoad__9PluginMgrFv + 88
20 Illustrator 0x02900bc4 Update__9PluginMgrFRC11CAINotifier + 628
21 Illustrator 0x0203f938 Dispatch__15CAINotificationCFR11CAIObserverR14CAIAspectEntry + 56
22 Illustrator 0x02036bb8 NotifyObserver__52CAIAspectType<15CAINotification,17CAIAspectObserver>FPvRQ213C AIAspectBase12ObserverDataPCv + 72
23 Illustrator 0x0203786c Notify__17MultiObserverImplFR13CAIAspectBasePCvUs + 108
24 Illustrator 0x02037320 Notify__13CAIAspectBaseFPCv + 144
25 Illustrator 0x02037210 Notify__52CAIAspectType<15CAINotification,17CAIAspectObserver>FRC15CAINotificat ion + 16
26 Illustrator 0x02aac764 Update__11CAIMenuListFRC11CAINotifier + 244
27 Illustrator 0x0203f938 Dispatch__15CAINotificationCFR11CAIObserverR14CAIAspectEntry + 56
28 Illustrator 0x02036bb8 NotifyObserver__52CAIAspectType<15CAINotification,17CAIAspectObserver>FPvRQ213C AIAspectBase12ObserverDataPCv + 72
29 Illustrator 0x0203786c Notify__17MultiObserverImplFR13CAIAspectBasePCvUs + 108
30 Illustrator 0x02037320 Notify__13CAIAspectBaseFPCv + 144
31 Illustrator 0x02037210 Notify__52CAIAspectType<15CAINotification,17CAIAspectObserver>FRC15CAINotificat ion + 16
32 Illustrator 0x0203fc40 RunApp__14CAIApplicationFv + 96
33 Illustrator 0x02030eec main + 76
Thread 1:
0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf7434 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bff3d0 TimerThread + 60
4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000007a8a88 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x24004482 xer: 0x0000000020000004 lr: 0x0000000008e5b3a8 ctr: 0x00000000007a8a80
r0: 0x00000000007a8a80 r1: 0x00000000bfffe3b0 r2: 0x00000000017f5000 r3: 0x00000000ffffffff
r4: 0x00000000ffffffff r5: 0x000000000be2408c r6: 0x000000000000000a r7: 0x000000000000005e
r8: 0x00000000bfffe598 r9: 0x000000000032e470 r10: 0x00000000bfffe409 r11: 0x0000000000000001
r12: 0x00000000017f6454 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000001 r22: 0x0000000061640000 r23: 0x000000000d4c024c
r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x0000000008e9170c r27: 0x00000000bfffe598
r28: 0x0000000000000100 r29: 0x0000000006cffab1 r30: 0x0000000000000002 r31: 0x0000000008e80210
Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0xd5000 - 0xff427 BIBCarbonLib PEF binary: BIBCarbonLib
0x27f000 - 0x2aff0c BIBUtilsCarbon PEF binary: BIBUtilsCarbon
0x2b6000 - 0x2e7b49 ARECarbon PEF binary: ARECarbon
0x2e8000 - 0x2f8720 AdobeSplashKitLib PEF binary: AdobeSplashKitLib
0x2f9000 - 0x2fd4b4 AdobeCoreGraphics PEF binary: AdobeCoreGraphics
0x322cf0 - 0x322da2 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x322f30 - 0x322fe5 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
0x323210 - 0x3232b3 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x323330 - 0x3233a7 CFMPriv_System PEF binary: CFMPriv_System
0x323650 - 0x323720 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x3237a0 - 0x323873 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x323950 - 0x323a0b CFMPriv_Help PEF binary: CFMPriv_Help
0x323a10 - 0x323ada CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x323b60 - 0x323c36 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
0x323cb0 - 0x323d83 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x323e10 - 0x323ef5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
0x323f70 - 0x324046 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib
0x324120 - 0x3241de CFMPriv_Print PEF binary: CFMPriv_Print
0x324200 - 0x3242cd CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x324350 - 0x324432 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
0x3244b0 - 0x324583 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x324600 - 0x3246d3 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x3247b0 - 0x324872 CFMPriv_AE PEF binary: CFMPriv_AE
0x324880 - 0x324945 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x3249c0 - 0x324a97 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x324b20 - 0x324c03 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
0x324c80 - 0x324d5a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x324dd0 - 0x324eb0 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
0x324f40 - 0x325026 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
0x325100 - 0x3251d7 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x3251e0 - 0x3252a2 CFMPriv_QD PEF binary: CFMPriv_QD
0x3253a0 - 0x325489 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
0x405000 - 0x4a1144 ACECarbonLib PEF binary: ACECarbonLib
0x4a2000 - 0x6b86cc CoolTypeCarbonLib PEF binary: CoolTypeCarbonLib
0x6b9000 - 0x7083c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x7083d0 - 0x7206bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
0x724000 - 0x75176b AWSCommonSymbols.dll PEF binary: AWSCommonSymbols.dll
0x751770 - 0x7534f1 pthread_bridge PEF binary: pthread_bridge
0x754000 - 0x78c9ec asn.ear.ca.dll PEF binary: asn.ear.ca.dll
0x78d000 - 0x7c7b5e MSLAllCarbon.Shlb PEF binary: MSLAllCarbon.Shlb
0x1008000 - 0x13b12aa AGMCarbonLib PEF binary: AGMCarbonLib
0x13bc000 - 0x170524f MPSLib PEF binary: MPSLib
0x1706000 - 0x17a2e4b JP2KLibCarbon PEF binary: JP2KLibCarbon
0x2008000 - 0x2f4067a Illustrator PEF binary: Illustrator
0x2f41000 - 0x30671ee AWSCommonUI.dll PEF binary: AWSCommonUI.dll
0x3068000 - 0x368c981 PDFL60 Carbon.lib PEF binary: PDFL60 Carbon.lib
0x368d000 - 0x38945ae AWSSCL PEF binary: AWSSCL
0x3895000 - 0x3905b22 WebAccessUtils.dll PEF binary: WebAccessUtils.dll
0x6d1e000 - 0x6d2efff com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) /Applications/Adobe Illustrator CS/Illustrator CS.app/Contents/Frameworks/AdobeSplashKit.framework/AdobeSplashKit
0x6e89000 - 0x7126512 PEF binary:
0x7127000 - 0x718b4ed WebAccesHttp.dll PEF binary: WebAccesHttp.dll
0x718b4f0 - 0x7211362 WAHttplibwwwCarbon(R) PEF binary: WAHttplibwwwCarbon(R)
0x863a000 - 0x863b97b ASLib PEF binary: ASLib
0x8e25000 - 0x8e89e28 Photoshop Adapter PEF binary: Photoshop Adapter
0x8eb6000 - 0x8ed1642 R PEF binary: FOConversionSuitetrator CS.app/R
0x8ed2000 - 0x8f24469 AIPortCarbonLib PEF binary: AIPortCarbonLib
0x8f3e000 - 0x8f81f21 Offset Path PEF binary: Offset Path
0x8f8a000 - 0x8fc9f36 PDF Suite PEF binary: PDF Suite
0x9186000 - 0x9191e4d ADM-PNG PEF binary: ADM-PNG
0x9192000 - 0x919b5fd Framework ServerASLib PEF binary: Framework ServerASLib
0x94e9000 - 0x950ccc8 Action PEF binary: Action
0x950d000 - 0x951c58a ZString PEF binary: ZString
0x951d000 - 0x95235c5 ArtConverters PEF binary: ArtConverters
0x9529000 - 0x952a5b4 Flatten Suite PEF binary: Flatten Suite
0xbb53000 - 0xbdc5333 ADM Plugin PEF binary: ADM Plugin
0xbeac000 - 0xbed0662 ASDataStream PEF binary: ASDataStream
0xbed1000 - 0xbedef81 Adobe%20I PEF binary: Flatten Transparencyns/Adobe%20I
0xbef7000 - 0xbf8b794 PDFPortCarbonLib PEF binary: PDFPortCarbonLib
0xbfab000 - 0xbfe29fd Pencil Tool PEF binary: Pencil Tool
0xbfe3000 - 0xbff5bfa Rasterize PEF binary: Rasterize
0xbff6000 - 0xc03913b Art Style PEF binary: Art Style
0xc03a000 - 0xc06d2c6 Brush Manager PEF binary: Brush Manager
0xc07a000 - 0xc0d248e Envelope and WarpWarp PEF binary: Envelope and WarpWarp
0xc0df000 - 0xc0ebad3 KinsokuDlg PEF binary: KinsokuDlg
0xc0ec000 - 0xc149b96 Paint Style Palettes PEF binary: Paint Style Palettes
0xc153000 - 0xc2b49c4 Scripting Supporti PEF binary: Scripting Supporti
0xc2b5000 - 0xc30522a ScCoreCLib PEF binary: ScCoreCLib
0xc306000 - 0xc36e56c ExtendScriptCLib PEF binary: ExtendScriptCLib
0xc3f0000 - 0xc3f2fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0xc410000 - 0xc41f991 <Unknown disk fragment> PEF binary: <Unknown disk fragment>
0xc431000 - 0xc458487 Swatch Libraries PEF binary: Swatch Libraries
0xc472000 - 0xc4913f6 Symbol Paletteli PEF binary: Symbol Paletteli
0xc49a000 - 0xc4a0759 Tool Selector PEF binary: Tool Selector
0xc4a1000 - 0xc4dcc1c Variables Paletteette PEF binary: Variables Paletteette
0xc4e4000 - 0xc4ee2c9 DiffusionRaster PEF binary: DiffusionRaster
0xc4ef000 - 0xc4f4abd TextWrapDlg PEF binary: TextWrapDlg
0xc4f9000 - 0xc50737a MojiKumiUI PEF binary: MojiKumiUI
0xc508000 - 0xc678083 SVG Format PEF binary: SVG Format
0xc679000 - 0xc75cd47 SVGExportCarbon PEF binary: SVGExportCarbon
0xc75d000 - 0xca48f21 SVGRECarbon PEF binary: SVGRECarbon
0xcb8c000 - 0xcbb8eb2 Slicing PEF binary: Slicing
0xcbc2000 - 0xcc04545 Pathfinder Suite PEF binary: Pathfinder Suite
0xcc0e000 - 0xcc11345 Geometry Suite PEF binary: Geometry Suite
0xcc12000 - 0xcc26728 Expand Suite PEF binary: Expand Suite
0xcc83000 - 0xcc88962 Shape Construction Suitehape C PEF binary: Shape Construction Suitehape C
0xcc89000 - 0xccb5e45 Live Blends PEF binary: Live Blends
0xccba000 - 0xccc1079 Path Construction Suiteuite PEF binary: Path Construction Suiteuite
0xccc2000 - 0xcce69b5 Snap PEF binary: Snap
0xccf4000 - 0xd1d8e6a Save for Web PEF binary: Save for Web
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bdfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90215000 - 0x9021afff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021c000 - 0x90269fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90294000 - 0x90345fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90374000 - 0x9072ffff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bc000 - 0x90895fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5afff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.12 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f90000 - 0x90fd1fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154f000 - 0x91621fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91674000 - 0x91705fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174c000 - 0x91803fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cd000 - 0x918f1fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91905000 - 0x9192afff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193d000 - 0x9197ffff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199b000 - 0x919affff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bd000 - 0x91a03fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a1a000 - 0x91ae1fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2f000 - 0x91b44fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b49000 - 0x91b67fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6d000 - 0x91c24fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c73000 - 0x91c77fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c79000 - 0x91ce1fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce6000 - 0x91d23fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2a000 - 0x91d43fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d48000 - 0x91d4bfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4d000 - 0x91e2bfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e4b000 - 0x91e4bfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4d000 - 0x91f32fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f3a000 - 0x91f59fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc5000 - 0x92033fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203e000 - 0x920d3fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920ed000 - 0x92675fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a8000 - 0x929d3fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a03000 - 0x92af1fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af4000 - 0x92b7cfff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbd000 - 0x92de8fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92fb6000 - 0x92fb6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb8000 - 0x92fccfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe4000 - 0x92ff4fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93000000 - 0x93015fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93027000 - 0x930aefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c2000 - 0x930cdfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d7000 - 0x93104fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311e000 - 0x9312efff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313a000 - 0x931a0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324e000 - 0x9326bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327d000 - 0x9328afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x941e3000 - 0x942a7fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f9000 - 0x942f9fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x945cd000 - 0x945edfff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9478e000 - 0x9479dfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a5000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f7000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94816000 - 0x94b2cfff com.apple.QuickTime 7.1.6 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c0e000 - 0x94c7ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x96909000 - 0x9691ffff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x9aa4f000 - 0x9aa50fff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
Model: PowerBook5,2, BootROM 4.7.1f1, 1 processors, PowerPC G4 (1.1), 1.25 GHz, 2 GB
Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
Memory Module: SODIMM0/J25LOWER, 1 GB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: 内蔵 Ethernet, Ethernet, en0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-816
Parallel ATA Device: Hitachi IC25N080ATMR04-0, 74.53 GB
USB Device: Apple internal modem, HCF USB V.90 Data/Fax Modem, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
FireWire Device: MHT2080AT, Initio, Up to 400 Mb/sec
PowerBook G4 1.25GHz Mac OS X (10.4.9)You need to go to the Adobe forums for help - this is for Apple software.
Click Here
Scott -
Hi,
I'm getting error as adobe Illustrator crashes while loading the multiple pages PDF file.
Please help me. Thanks in advance.Hi Monika,
I have downloaded the script to load the multiple page of pdf file.
I tried loading the multiple page PDF file via File Menu -> Scripts -> Other Script...
After executing the script file -> Browse and enter the page number - > OK
The PDF file is looks like created from word document. There are total 120 pages in this file.
PDF file size is 20 MB.
I'm still searching for the solutions. Please help me.
Thanks,
Lavprasad -
Why is CC Illustrator CS6 crashing unexpectedly while I work in it?
My illustrator is crashing very randomly while I work. It does not crash at launch or during a save, only while I am working. There is no repetetive pattern of it crashing while I use any specific tools. Does anyone know how to fix this problem?
Hi emorr,
Will it be possible for you to join the connect room: https://my.adobeconnect.com/rbhunwal ?
I want to have a look at the issue.
Thanks & Regards,
Raghuveer -
CS5 InDesign and Illustrator keeps Crashing upon startup while Photoshop works fine
I installed CS5 on my iMac running Mavericks. Photoshop works fine, but InDesign and Illustrator keep crashing upon starting the program. InDesign specifically crashes when it "registers 224 plug-ins". Illustrator crashes almost instantly. Adobe phone tech support is not available because this is not a creative cloud subscription. Has anybody else encountered this issue?
Sorry it has been a busy few days in the office - but I still would like to get this program running...
Tried replacing the entire Adobe Folder - still not the answer...
I've replaced all these folders too that are appeared after successfully launching InDesign in the Guest Account (see images)
My preferences and cache folders in my main user account have a ton of files and folders compared to my guest account. Could that be the source of the problem? I can post screen shots if you think that they may be the source?
Thanks, -
Lightroom Resizing of Photos for PrE Pan and Zoom
Not knowing better, I tried my first PrE slide show project with huge RAW stills. It worked without crashing or stalling.
For a year I've been learning and practiceing with Lightroom and like it a lot. It has a very convient risizing tool.
I'm confused on a setting. Bill Hunt used Photoshop in the article linked by John Smith. It does not mention "pixels per inch". Also, I'm setting the "long edge" at 1.5 x the original's 1920 to make room for Pan and Zoom.
I don't know what to do with "pixel per inch" to match or optimize for a AVCHD 1080p project. I'm guessing at 140.
Screen shot of Lightroom export page:
Do these setting look like they make sense? Should the pixels per inch be different?
Thanks.
BillI posted the same question in the Lightroom forum and got the answer that "ppi" settings are meaningless here.
http://forums.adobe.com/message/5811248#5811248
While I was at it I tried several things. One was to use dimensions greater than 1920x1080 to improve Pan&Zoom. I could see no difference other than the files were bigger. -
Illustrator CS6 crashes...
Illustrator CS6 is consistently crashing when I zoom in or out and when I pan. By consistently, I mean that zooming and panning are the only actions that cause it to crash. It does not crash every time I zoom or pan. I believe it is graphics card and/or GPU related because it seems like the screen refresh cannot keep up with the changes. I never had this problem with CS5.
I am on a Windows 7 Professional, Dell Precision T3500 model. Service Pack 1 installed. Intel Xeon CPU. W3535 @ 2.8GHz. 24GB of RAM. 64-Bit OS.
If anyone has any advice or solutions, I would be grateful.
Thanks
DaveI have the same problem. I've also got CS6 on my mac at home and it doesn't happen there - only on my PC at work. It also crashes if I click on anything in the start bar when it's in the middle of saving a file. It's very frustrating. Even tried another PC and it did the same thing. Can anyone help? This is happening 2 or 3 times a day.
I am on a Windows 7 Professional, Hewlett Packard, Service Pack 1 installed. Intel Core i7-3770 CPU. 3.4Ghz, 12Gb RAM, 64-Bit OS.
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