Illustrator CC failing to install
I've tried several times to install Illustrator CC on my PC (32-bit, Windows 7 Pro).
On each occasion I have uninstalled the application and gone through the whole downloading process.
Each attempt has failed with the same error message:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF012, DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------
ERROR: DF012: Unable to find file(Seq 16)
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)
Any ideas?
Errors "Exit Code: 6," "Exit Code: 7"
You need to fix the permissions on your color profiles and make sure they are not actualyl in use by a program or e.g. a printer driver during the install.
Mylenium
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http://www.adobe.com/go/cs_systemreqsHi,
Please refer the following KB Docs :
http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html -
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Illustrator CS3 13.0.2 update failed to install
Received an automatic update. When I clicked to install, the update returned this message:
Installation Incomplete
Adobe Illustrator CS3 13.0.2 update failed to install
The update cannot be applied to the product.
Say what?
I'm at Illustrator CS3 13.0.1. First time an CS3 update dug in its heels and sneered back at me.
Anybody got a clue about this? Bad update?Ok, guys. This is going to be a bit loose, but may help. It is how I got a failed CS3 update to install. I think but am not sure that the install initially failed due to inadequate free space on one of the relevant partitions. I then believe but am not sure that the retract procedure, which is pretty good in general, messed up the registry 'slightly'.
- first, the 'this installation failed' was driving me insane, of course. So finally I tracked down that there are logs, and where they are. Translating from a German XP, you will find those logs in: C:\Documents and Settings\YourLoginName\Applications Data\Adobe\PatcherLogs. There's one for each of your CS3 applications, and they are in text, so open the one matching your trouble.
- these logs get huge, if you've made multiple tries, as they contain every detail. Search for the word ERROR and you will probably find the point of trouble. Time and date stamps may help to locate an episode. There is also a phrase "Patching fails, Rolling back the changes done by the patcher..." which you can look for, which shows just after the original ERROR. There's another message (improperly?) marked ERROR just after, which comments 'Set status to rollback'.
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A nice holiday season to all, long may it last you (into Asian new year). -
Photoshop, Illustrator, Premiere Pro, Media Encoder - Failed to install/update
They all failed to install or update to 2014 versions.
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
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I just joined the Cloud today and really want to get started today as well, but they are failing and i need help to fix them.MoarDan it appears your Visual C++ 2012 Redistributable package needs to be reinstalled. You may want to reinstall this necessary component of your Windows operating system at Latest Supported Visual C++ Downloads.
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Adobe illustrator CC error while installing
Hi Guys
i just downloaded Adobe illustrator CC
the problem is while its installing it says error
"Installation completed though some optional components failed to install correctly (6)"
and this is the log
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF045, DS003,D ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 7 error(s)
----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
ERROR: DS003: Installer package might be corrupt. Re-download the installer and try again. (Cannot extract 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{81036849-4B6D-4CB8-8D47-31222F3540 E3}.zip'. Error: Error 0 )
----------- Payload: Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D} -----------
ERROR: DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC9-8764-4554-B222-2B55089F39 5D}'. Error: Error 0
----------- Payload: ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8} -----------
ERROR: DS003: Installer package might be corrupt. Re-download the installer and try again. (Cannot extract 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{DE9B086C-67C4-4EB7-9786-9531AD8FEA E8}.zip'. Error: Error 0 )
----------- Payload: ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8} -----------
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----------- Payload: Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B} -----------
ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 5)
ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 3)
ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 3)I tried this methods but it doesn't work
So now I am trying to Uninstall It from Control panel then Update from creative Suite App For Windows
Wish it work -
Running on a MacBook, OS 10.5.7. Have Adobe Creative Suite 3 Design Premium (can’t bring myself to upgrade to CS4, yet $$).
I am trying to install the 13.0.1 Update for Adobe Illustrator CS3, but keep getting an error that “The update cannot be applied to the product”. I am trying to update from version 13.0.0 which I had to reinstall due to Update failing to install updates because of components being missing. The components where likely missing because they did not come over from backup (Time Machine) after installing a new hard drive.
Here are the last several lines from the Console log for the installer. I think it has the information needed to answer my question, but I don’t have a clue. I can dump more lines if needed, but I don’t know how many will be accepted here before my post starts to get truncated.
I hope this doesn’t mean that I have to wipe out CS3 and install from scratch.
2009-07-24 18:18:59.965 PatcherApplication[26536:913] Min OS-X version is not present in configuration file.
2009-07-24 18:18:59.966 PatcherApplication[26536:913] Key File Path list is not present in configuration file.
2009-07-24 18:18:59.966 PatcherApplication[26536:913] Key MD5 file is not present in configuration file.
2009-07-24 18:18:59.966 PatcherApplication[26536:913] Key MD5 file checksum is not present in configuration file.
2009-07-24 18:18:59.967 PatcherApplication[26536:913] BundleIdentifier is not present in configuration file.
2009-07-24 18:18:59.967 PatcherApplication[26536:913] Application ARDB Data name not present in configuration file.
2009-07-24 18:18:59.968 PatcherApplication[26536:913] Key Value Pairs are not present in configuration file.
2009-07-24 18:18:59.968 PatcherApplication[26536:913] Space required on OS Volume : 771696 KBs
2009-07-24 18:18:59.968 PatcherApplication[26536:913] Space required on App Volume : 192924 KBs
2009-07-24 18:18:59.969 PatcherApplication[26536:913] Install Anchor Service : false Given path : (null)
2009-07-24 18:18:59.969 PatcherApplication[26536:913] 1 == aumResult
2009-07-24 18:18:59.969 PatcherApplication[26536:913] Mode of Execution: AUM MODE
2009-07-24 18:18:59.983 PatcherApplication[26536:913] No entry for AdobeCode GUID (1) : {1CD4B20D-DBE0-46D9-8E99-A3A83E2C3897}
2009-07-24 18:18:59.984 PatcherApplication[26536:913] .................................................................
2009-07-24 18:18:59.984 PatcherApplication[26536:913] Found entry for AdobeCode GUID (2) : {C4519961-AC64-4565-B3AF-9050296B5D5A}
2009-07-24 18:18:59.985 PatcherApplication[26536:913] Install dir from CAPS: /Applications
2009-07-24 18:18:59.986 PatcherApplication[26536:913] Expanded [INSTALLDIR]/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Resources/AMT/application.xml to /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Resources/AMT/application.xml
2009-07-24 18:18:59.987 PatcherApplication[26536:913] Version check ...
2009-07-24 18:18:59.987 PatcherApplication[26536:913] Version Range: [ 13.0 , 13.0.1 )
2009-07-24 18:18:59.988 PatcherApplication[26536:913] Version of installed App: 13.0
2009-07-24 18:19:00.074 PatcherApplication[26536:913] Version from patch file: 13.0.2
2009-07-24 18:19:00.075 PatcherApplication[26536:913] Verifying from patch file:
2009-07-24 18:19:00.105 PatcherApplication[26536:913] The update cannot be applied to the product.
2009-07-24 18:19:00.106 PatcherApplication[26536:913] _reportUpdateFailed
2009-07-24 18:19:00.106 PatcherApplication[26536:913] 1 == aumResultWade_Zimmerman wrote:
In the applications/utilities/adobe installers select the add remove cs3 creative suites and run it to uninstall AI CS 3.
But first deactivate it.
Then reinstall.
Yes i would say this means the easiest way to fix this is probably reinstall since the updater does not think you have a legitimate copy of Illustrator running.
Even at that you might have to contact Customer Service if you have difficulty activating or running. if I were you I would reinstall the whole suite.
BTW knowing you have to activate your license to the Creative Suites to install on different computers would you not think that this would be a wise choice when installing on new hard drive?
I would keep this in mind for the future just a good safe policy and way to avoid trouble.
Creative Suite retained the activation, so that it not the issue - especially since the other applications (DW, PS, ID, etc) are not doing this. I'll try removing AI and then reinstalling. Now to the fun of making copied of my custom menu and settings. Happy happy joy joy.
As for deactivating prior to changing the hard drive, I can boot from the original hard (in an external enclosure now) so I could have deactivated that way if need be. I have enough experience with computers 20+ years to be wary of making changes prior to upgrading. I appreciate your time, but I didn't come here to be second guessed. -
Adobe Illustrator Installation Failed?
Adobe Illustrator Installation Failed?
Illustrator won't install completely (Tools missing etc) tried to upload the exit code errors that came up at the end of install; didn't work; too large?? sent it abouy 12 hrs ago and got an update from Adobe for all others in CS5.5 but am only using Illustrator in Class. That's the one I need to Function Properly...My 4.0 GPA is on the line HELP BB
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Installation of illustrator trial failed
Installation of illustrator trial failed
Cant make sense of the error codes!!
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Peter\AppData\Local\Temp\{26CE30C8-1F04-490D-96F1-5FBEFE1B41AD}\Illustrator_18_ LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.comHi Maarton,
Please follow the link to resolve the issue: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
-Ankit -
Windows 7 Ultimate 64 bit, Adobe Design & Web Premium CS6
Adobe Updater returns with this error code after failing to install the Illustrator updates, both the 32 and the 64 bit versions:
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
There was no problem with the Dreamweaver and the Camera Raw updates.
Any help is greatly appreciated.*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 516.132 milliseconds (0.516132 seconds) DTR = 131.749 KBPS (0.128661 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup
Updating media info for: {061C7D21-63EF-4426-A44F-D94874064EA0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16ja_JPLanguagePack-161112200122\Install.db
Updating media info for: {06C6997D-0ED1-4E08-9B96-0C4D30C05F2F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16es_MXLanguagePack-171112132014\Install.db
Updating media info for: {0D4C92AE-CB58-4A01-8C75-0A17D3BE7A3E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16tr_TRLanguagePack-171112144307\Install.db
Updating media info for: {0D97F737-3E44-4751-9F65-0CBFCF94C7EA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16en_AELanguagePack-171112144733\Install.db
Updating media info for: {0F5351A7-1F40-4833-917A-9DF9BB43770C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16pl_PLLanguagePack-171112142559\Install.db
Updating media info for: {12A630B5-7283-4AA5-A663-6B028739AC8B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16fr_CALanguagePack-161112192827\Install.db
Updating media info for: {2141B5C1-CA4F-4CEF-B849-D4BC9E7C6D52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16zh_TWLanguagePack-171112134621\Install.db
Updating media info for: {25416933-E415-48B6-BDBD-241625438C7F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16-mul-021212191522\Install.db
Updating media info for: {5B9BFF63-E656-4D85-B19E-5C968043939B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16en_GBLanguagePack-161112192610\Install.db
Updating media info for: {6777419A-1193-4DB1-AC56-222AA6319A26}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16es_ESLanguagePack-171112131800\Install.db
Updating media info for: {809CCD38-9CB0-46E6-8790-BF7D51F4C361}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16fi_FILanguagePack-171112132227\Install.db
Updating media info for: {83AF45BA-017E-4C64-BE64-972ABF69B141}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16cs_CZLanguagePack-171112135758\Install.db
Updating media info for: {853DA639-49C5-4475-B923-C32E7DC46F60}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16ko_KRLanguagePack-171112134158\Install.db
Updating media info for: {8A611CDC-E36D-4607-8287-752609B51F40}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16de_DELanguagePack-161112175800\Install.db
Updating media info for: {8CDC7715-CD55-45EA-84B3-54D9AEF94402}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16it_ITLanguagePack-171112132438\Install.db
Updating media info for: {94B829B2-537D-47BC-A637-A773A9F53D26}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16pt_BRLanguagePack-171112133417\Install.db
Updating media info for: {97E8F774-DAA9-4F84-873D-82068E62E0E3}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16ru_RULanguagePack-171112144056\Install.db
Updating media info for: {A552ACC9-C68A-40D4-81F9-A59A6AB6C44D}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16da_DKLanguagePack-161112211047\Install.db
Updating media info for: {AC113952-1451-4594-A7EA-5B51CE21F8F0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16nl_NLLanguagePack-171112132650\Install.db
Updating media info for: {BC2A47A9-C25E-437D-B8BF-16CF7A3492CB}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16hu_HULanguagePack-171112141419\Install.db
Updating media info for: {C0BBA461-C521-4277-B0F8-891DCDEEBAFE}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16fr_MALanguagePack-171112145641\Install.db
Updating media info for: {D3E9405C-97CE-41DC-9223-84053D052E3B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16sv_SELanguagePack-171112133945\Install.db
Updating media info for: {D3F9708C-BCE5-4D62-9A94-E5E2BB976932}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16uk_UALanguagePack-171112144521\Install.db
Updating media info for: {E89CA45F-2DA5-40E0-B858-49AEFDEC68C3}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16en_ILLanguagePack-171112145202\Install.db
Updating media info for: {F54A9F4F-3958-4815-818F-A3E24D5FF82B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16fr_FRLanguagePack-161112195317\Install.db
Updating media info for: {FCBB5C88-0A49-4062-8A53-1404CB240EF8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16zh_CNLanguagePack-171112134409\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 5504] Fri Dec 14 11:36:36 2012 INFO
______ Verify Dependency Subscribers ______
[ 5504] Fri Dec 14 11:36:36 2012 ERROR
DW023: The extension payload: {061C7D21-63EF-4426-A44F-D94874064EA0} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ja_JPLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {06C6997D-0ED1-4E08-9B96-0C4D30C05F2F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16es_MXLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_MXLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {0D4C92AE-CB58-4A01-8C75-0A17D3BE7A3E} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16tr_TRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16tr_TRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {0D97F737-3E44-4751-9F65-0CBFCF94C7EA} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_AELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_AELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {0F5351A7-1F40-4833-917A-9DF9BB43770C} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16pl_PLLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pl_PLLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {12A630B5-7283-4AA5-A663-6B028739AC8B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_CALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_CALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {2141B5C1-CA4F-4CEF-B849-D4BC9E7C6D52} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16zh_TWLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_TWLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {5B9BFF63-E656-4D85-B19E-5C968043939B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_GBLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {6777419A-1193-4DB1-AC56-222AA6319A26} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16es_ESLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {809CCD38-9CB0-46E6-8790-BF7D51F4C361} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fi_FILanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fi_FILanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {83AF45BA-017E-4C64-BE64-972ABF69B141} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16cs_CZLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16cs_CZLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {853DA639-49C5-4475-B923-C32E7DC46F60} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ko_KRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {8A611CDC-E36D-4607-8287-752609B51F40} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16de_DELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {8CDC7715-CD55-45EA-84B3-54D9AEF94402} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16it_ITLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {94B829B2-537D-47BC-A637-A773A9F53D26} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16pt_BRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pt_BRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {97E8F774-DAA9-4F84-873D-82068E62E0E3} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ru_RULanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ru_RULanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {A552ACC9-C68A-40D4-81F9-A59A6AB6C44D} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16da_DKLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16da_DKLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {AC113952-1451-4594-A7EA-5B51CE21F8F0} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16nl_NLLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16nl_NLLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {BC2A47A9-C25E-437D-B8BF-16CF7A3492CB} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16hu_HULanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16hu_HULanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {C0BBA461-C521-4277-B0F8-891DCDEEBAFE} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_MALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_MALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {D3E9405C-97CE-41DC-9223-84053D052E3B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16sv_SELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16sv_SELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {D3F9708C-BCE5-4D62-9A94-E5E2BB976932} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16uk_UALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16uk_UALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {E89CA45F-2DA5-40E0-B858-49AEFDEC68C3} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_ILLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_ILLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {F54A9F4F-3958-4815-818F-A3E24D5FF82B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_FRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {FCBB5C88-0A49-4062-8A53-1404CB240EF8} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16zh_CNLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
[ 5504] Fri Dec 14 11:36:36 2012 INFO
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0 can be applied to product {7D4E9D10-AED6-485D-A2B0-9A1DF1A55545} Adobe Illustrator CS6 Core 16.0.0.0
[ 5504] Fri Dec 14 11:37:09 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0 is: false
Action string for {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Adobe
[ 5504] Fri Dec 14 11:37:10 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0
::START TIMER:: [Payload Operation :{25416933-E415-48B6-BDBD-241625438C7F}]
[ 5680] Fri Dec 14 11:37:10 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
[ 5680] Fri Dec 14 11:37:11 2012 INFO
Extracting assets complete. Number assets: 2
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16-mul-021212191522\Install.db
[ 5680] Fri Dec 14 11:37:11 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 3)
[ 5680] Fri Dec 14 11:37:11 2012 INFO
Completing installation for payload at C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16-mul-021212191522\Install.db
[ 5504] Fri Dec 14 11:37:12 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{25416933-E415-48B6-BDBD-241625438C7F}] took 1740.69 milliseconds (1.74069 seconds) DTR = 294.136 KBPS (0.287243 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0
No operation. We're done:
[ 5504] Fri Dec 14 11:37:14 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 5504] Fri Dec 14 11:37:14 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul: Install failed
[ 5504] Fri Dec 14 11:37:14 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 39201.3 milliseconds (39.2013 seconds) DTR = 55.6104 KBPS (0.0543071 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 27 error(s), 0 warning(s)
ERROR: DW023: The extension payload: {061C7D21-63EF-4426-A44F-D94874064EA0} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ja_JPLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {06C6997D-0ED1-4E08-9B96-0C4D30C05F2F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16es_MXLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_MXLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {0D4C92AE-CB58-4A01-8C75-0A17D3BE7A3E} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16tr_TRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16tr_TRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {0D97F737-3E44-4751-9F65-0CBFCF94C7EA} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_AELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_AELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {0F5351A7-1F40-4833-917A-9DF9BB43770C} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16pl_PLLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pl_PLLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {12A630B5-7283-4AA5-A663-6B028739AC8B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_CALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_CALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {2141B5C1-CA4F-4CEF-B849-D4BC9E7C6D52} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16zh_TWLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_TWLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {5B9BFF63-E656-4D85-B19E-5C968043939B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_GBLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {6777419A-1193-4DB1-AC56-222AA6319A26} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16es_ESLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {809CCD38-9CB0-46E6-8790-BF7D51F4C361} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fi_FILanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fi_FILanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {83AF45BA-017E-4C64-BE64-972ABF69B141} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16cs_CZLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16cs_CZLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {853DA639-49C5-4475-B923-C32E7DC46F60} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ko_KRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {8A611CDC-E36D-4607-8287-752609B51F40} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16de_DELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {8CDC7715-CD55-45EA-84B3-54D9AEF94402} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16it_ITLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {94B829B2-537D-47BC-A637-A773A9F53D26} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16pt_BRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pt_BRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {97E8F774-DAA9-4F84-873D-82068E62E0E3} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ru_RULanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ru_RULanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {A552ACC9-C68A-40D4-81F9-A59A6AB6C44D} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16da_DKLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16da_DKLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {AC113952-1451-4594-A7EA-5B51CE21F8F0} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16nl_NLLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16nl_NLLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {BC2A47A9-C25E-437D-B8BF-16CF7A3492CB} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16hu_HULanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16hu_HULanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {C0BBA461-C521-4277-B0F8-891DCDEEBAFE} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_MALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_MALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {D3E9405C-97CE-41DC-9223-84053D052E3B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16sv_SELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16sv_SELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {D3F9708C-BCE5-4D62-9A94-E5E2BB976932} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16uk_UALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16uk_UALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {E89CA45F-2DA5-40E0-B858-49AEFDEC68C3} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_ILLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_ILLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {F54A9F4F-3958-4815-818F-A3E24D5FF82B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_FRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {FCBB5C88-0A49-4062-8A53-1404CB240EF8} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16zh_CNLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
----------- Payload: {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 3)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 5504] Fri Dec 14 11:37:15 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW023, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
13.0.1 Illustrator update won't install
Adobe Updater continually opens and attempts to update my copy of Illustrator with the 13.0.1 updater, but fails each time with a notification that the update cannot be applied to program installed. I have Illustrator 13.0.0 installed on a Mac G5 Dual Processor PPC running OS 10.5.8.
I have also downloaded the updater DMG and have received the same error message --- that it cannot update the installed program (Illustrator 13.0.0).
Is this update limited to Intel based machines? Does anyone else have a problem installing this update?
Thanks.
DanielThe Auto Updater has kicked in twice and failed to install the update 13.0.1, and I have downloaded the DMG directly from Adobe, which has also failed to update my copy of Illustrator. I'm not sure where else to get the update. I do know that the update was posted on the Adobe site in July 2007 and my OS version updated in August 2009.
It seems strange as well that the Adobe Updater took nearly 2 years to advise me that an update is available.
Thanks. -
InDesign crashing, newest update fails to install
Is anyone else having trouble with InDesign crashing, and the newest update fails to install?
I have uninstalled InDesign, restarted my macbook, reinstalled, and then tried the update, which says it has an error and fails to install. The current version crashes after asking it to do anything after opening the programme, such as opening a file or trying to select any of the menus.
I use a Wacom Bamboo tablet: could this have anything to do with it? A colleague had a similar issue with Illustrator and the Wacom driver. Would this affect the update installation?
Help appreciated!Yes, I have just had the same problem on my Spectre X360
-
I have CS3 Design Premium installed on my computer that is running Windows XP Professional (SP2). I have cable Internet service and am always connected so I am notified if updates are available. The problem is that Illustator is the only application that is unable to install updates. The version that I currently have installed is 13.0.0. I have been notified that 13.0.1 is available, but the installation never works. I get a pop-up menu with "Installation Incomplete" in the title bar. In the box in the pop-up window is the message: Updater did not Worked" (bad grammar). And beneath the box is another note that says: Adobe Illustrator CS3 13.0.1 Update failed to install.
I have tried to uninstall CS3 from the Control Panel, but nothing happens other than the menu item is mementarily highlighted for about 3 seconds. I also have thied to do a repair from the installation disk, but it begins the uninstall process and then just quits as if nothing ever happened.
Several weeks ago, I performed a reinstallation when CS3 applications were frequently crashing and that fixed the crashing problem. But since then, Illustrator is not able to be updated.Try disabling your virus protection software before doing the update.
Virus Scanners
If you are using a virus protection program such as Norton or MacAfee there should be a link to them through your Start menu under All programs. Click the link to open the "Control Center". This may be called other names such as "Security Center" or similar names.
Click the link to access your virus scanner configuration. In that area you should see a link to "disable" or "temporarily disable" virus scanning. Please click that link. If it is not a temporarily disabled, be sure to re-enable it when you are done.
You should then be able to proceed to complete the download and installation process.
If your virus scanner is not similar to the above, please consult the software's documentation on how to disable it temporarily.
If you have a bundled security program like Norton Securities you may need to disable the whole program to get the download to complete. -
10.6.2 failed to install due to 'nfs error', audio no longer works
macbook pro, all other updates have installed just fine, except for 10.6.2
I get this in the log:
11/10/09 3:58:15 PM com.apple.kextcache410 Created mkext archive //System/Library/Caches/com.apple.kext.caches/Startup/Extensions.mkext.
11/10/09 3:58:15 PM com.apple.kextcache403 Failed to mount helper partition: error 0XF8DA000C (DA err# 0x0c).
11/10/09 3:58:15 PM com.apple.kextd10 kextcache error while updating / (error count: 4)
11/10/09 3:58:15 PM com.apple.kextcache403 /: trouble updating one or more helper partitions.
11/10/09 3:58:15 PM com.apple.kextd10 async child pid 403 exited with status 70
11/10/09 3:58:15 PM com.apple.kextd10 kextcache error while updating / (error count: 5)
11/10/09 3:58:15 PM installd376 PackageKit: Install Failed: (null)
Error Domain=PKInstallErrorDomain Code=121 UserInfo=0x104d22740 "An error occurred while updating system extension information." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=70 "The operation couldn’t be completed. Stale NFS file handle") {
NSLocalizedDescription = "An error occurred while updating system extension information.";
NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=70 \"The operation couldn\U2019t be completed. Stale NFS file handle\"";
arguments = (
"-update-volume",
nothing is mounted (i rebooted before applying). not sure why it's giving that NFS error. it's consistent tho.. if i reboot and try the manual install of the patch, I get the same error.
after the failed patch "installed" it left my sound not working... so far everything else appears to work. any thoughts on fixing this are appreciated. i ran diskutil and 'fixed perms' and 'verified disk' ... patch still fails.Try reinstalling the patch. If you get all the way through the installation, then see if your sound works. If not, then I suggest you do a repair install of Sno by installing Sno over Sno as in an upgrade install. Such an install, while usually very safe, still is an install so be appropriated backed up if you proceed.
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