Illustrator CC hangs (spinning beach ball) on File New

...'Nuff said.
All I do is goto File > New to start a new document and the app hangs.
I cannot believe I pay a subscription to this.
Damn you Adobe! Monopolizing the creative market with a sub-standard product.

What happens if you wait enough for it to come back to life? Does it?
You are supposed to see a dialog to select certain options for the document. If you don't care about them, you could just press Command(Control on WIN)+Alt+N to create a document with the default values. See if that works.

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    13:07:55 11.03 secondsCAPT Helper (stopped because too many samples i
    13:07:55 11.03 secondsCAPT Helper (stopped because too many samples i
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    13:08:00 13.53 secondsScanSnap Manager(stopped because too many samples i
    13:08:01 13.77 secondsiTunesHelper (stopped because too many samples i
    13:08:02 13.46 secondsNML2NDeviceObserver
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    13:08:03 13.33 secondsFolder Actions Dispatcher
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    13:08:03 12.62 secondsSpotlight (stopped because too many samples i
    13:08:04 13.15 secondsDashboardClient (stopped because too many samples i
    13:08:06 14.71 secondsMenuCalendarClock iCal
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    13:08:06 14.04 secondsPath Finder (stopped because too many samples i
    13:08:24 30.41 secondsCrossOver (stopped because too many samples i
    13:08:09 14.63 secondsTypinator (stopped because too many samples i
    13:08:10 15.07 secondsLittle Snitch UIAgent
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    13:08:11 14.49 secondsIntegoStatusItemHelper
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    13:08:11 13.83 secondsAirPort Base Station Agent
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    13:08:11 13.30 secondsTerminal (stopped because too many samples i
    13:08:11 12.61 secondsVersionTracker Pro(stopped because too many samples i
    13:08:12 12.60 secondswitchdaemon (stopped because too many samples i
    13:08:12 12.56 secondsChronoSyncBackgrounder
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    13:08:24 21.64 secondsGrowlHelperApp (stopped because too many samples i
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    13:08:24 17.62 secondsNML2NDeviceObserver
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    No more hang since 7 days.

  • Firefox always hangs. Spinning Beach Ball appears. Must Force Quit repeatedly. Have re-installed and refreshed with no change. How to fix?

    Every time firefox is launched, the spinning beach ball appears, sometimes immediately, sometimes within a minute or two, every time. Must force quit. I have re-installed Firefox and also have refreshed with no change. Unless this is fixed, Firefox is unusable. I am running OSX 10.9.5 on a 17" MacBook Pro.
    I cannot access any information through Firefox, because t always hangs.

    Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
    ''If Firefox is not running:'' Hold down the option key when starting Firefox.
    ''If Firefox is running:'' You can restart Firefox in Safe Mode using either:
    * "3-bar" menu button > "?" button > Restart with Add-ons Disabled
    * Help menu > Restart with Add-ons Disabled
    and OK the restart.
    ''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh).
    Any less crashy?

  • Transferring photos from camera or memory card causes iPhoto to hang up with the spinning beach ball - why

    Transferring photos from camera or memory card causes iPhoto to hang up with the spinning beach ball - why?  This happens only on a 5 year old iMac running 10.6.8.  It is a recent developmemt.  All other machines have no problen with the same card.

    I click on the send feedback everytime it pops up with the force quit, so they'er getting it.
    That sends a crash report. Its doubtful that these are ever seen by a human being, but more likely datamined. Sending feedback reaches an actual person.
    My guess from yourdescription is that the portion of the OS (note, OS, not iPhoto) that manages the importing process is what's crashing.
    Regards
    TD

  • Clicking "All my Files" in Finder causes Spinning Beach Ball / Pinwheel

    When I open a new Finder window which defaults to "All My Files" or whenever I click on "All My Files" I get the spinning beach ball / pinwheel.
    When the Finder becomes responsive again I notice that at the top of "All My Files" is the "Contacts" and "Calendar" items.  However, only two contacts out of hundreds show up and only one calendar event (from the beginning of the year) shows up.  
    In the system log I am seeing the following two line every time I click on "All My Files"
    Oct 20 08:31:48 bkmac WindowServer[97]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    Oct 20 08:31:50 bkmac WindowServer[97]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 3.42 seconds (server forcibly re-enabled them after 1.00 seconds)
    NOTE: I have done a "verify disk" in Disk Utility and it says the disk is fine, though I do have one of the Seagate drives that is listed for warranty repair on my iMac.
    This machine was upgraded from Snow Leopard to Lion to Mountain Lion and is a late-2009 IMac 11,1 27-inch Core-i5.
    Other things in the log that look unrelated, but may still be problematic and appear frequently in the log include:
    Oct 20 02:32:28 bkmac iTunes[52709]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:32:28 bkmac ath[52725]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:32:46 bkmac iTunes[52709]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:32:46 bkmac ath[52725]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:34:53 bkmac iTunes[52709]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:34:53 bkmac ath[52725]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    and...
    Oct 20 08:33:21 bkmac mdworker[60567]: Unable to talk to lsboxd
    Oct 20 08:33:21 bkmac mdworker[60566]: Unable to talk to lsboxd
    Oct 20 08:33:21 bkmac sandboxd[60568] ([60567]): mdworker(60567) deny mach-lookup com.apple.ls.boxd
    Oct 20 08:33:21 bkmac sandboxd[60568] ([60566]): mdworker(60566) deny mach-lookup com.apple.ls.boxd
    Oct 20 08:33:21 bkmac kernel[0]: Sandbox: sandboxd(60568) deny mach-lookup com.apple.coresymbolicationd
    and....
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not look up channel/token: com.apple.time/0x3577: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3577: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Bug: 12C54: libxpc.dylib + 36100 [FAC04D8B-680E-325F-8F0C-DD69859D0E01]: 0x3
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3577: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3578: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3581: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3583: 0x3: No such process
    Any thoughts on resolving the issue?

    Regarding the "Contacts" and "Calendar" items -- apparently those files were from saved attachments in the Downloads folder rather than coming from my Contacts address book or my Calendar.  I have deleted those -- I believe that was simply a red herring.
    The error in the system.log persists every time I click on "All My Files"
    Oct 20 11:02:21 bkmac WindowServer[101]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    Oct 20 11:02:21 bkmac WindowServer[101]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 1.35 seconds (server forcibly re-enabled them after 1.00 seconds)
    I believe the problem must revolve around this.

  • M2v file causes Spinning Beach Ball of Death? How do you use Video???

    I used FCP to mark a silent video and sent it to Compressor. I was going to use Soundtrack Pro to add some sound to the track for DVD. Every time I try to drag an m2v file over, I just get a spinning beach ball and if it loads at all, it takes about a minute or two before I regain control over the program. The m2v file is 500 megs. The problem now is if I try to scrub the video, every time I do, I get the spinning ball again. I've had to force quit a few times.
    I've got over 5 megs of RAM, but I'm on a G5 dual processor 2.5 ghz, not an intel.
    I'm wondering if I am trying to do something in a way I should not, or if there is a problem with StPro. I have the latest updates to the Studio. I'm on Tiger 10.4.11
    Also, I cannot see the markers from the compressor file, while they are visible in DVD Pro.
    Thanks in advance,
    Jeff

    I am referring specifically to the type of compression used in the .mov file. MPEG-2, Sorenson, H.264, DV, etc., are all types of codecs used to compress the picture in a QuickTime movie.
    Some are easier to work with than others.
    I'm not sure how you produced the .m2v file, that is usually a format with MPEG-2 video. Could it be you just got it from a DVD?
    When you export the picture from FCP choose a different output format. Make a QuickTime movie and choose a hi-quality intermediate codec like DV.

  • AI not opening files. Just get spinning beach ball.

    Installed CS6 onto a MPB running 10.8.3. I did the install on friday, everything ran fine. We to work on this morning and when ever I try to open files I get the spinning beach ball. I restarted computer a couple times and tried a variety of files. Still not working.

    What files? Where are they stored? What does their artwork contain? AI is quite particular about that stuff and isn't enamored with network drives or specific external drives just liek there's a million otehr potential causes like font problems, printer setups and what have you...
    Mylenium

  • Problem description: My  macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click-  EtreCheck

    My computer
    Problem description:
    My  macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
    EtreCheck version: 2.1.8 (121)
    Report generated 31 de março de 2015 18:29:15 BRT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 250
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320,07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Stickies    Application  (/Applications/Stickies.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        npsf_cef: Version: sf 3.3.1.1 [Click for support]
        Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
        DivX HiQ
        DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.86 GB
            Total number of backups: 60
            Oldest backup: 2012-07-15 01:16:54 +0000
            Last backup: 2015-03-29 19:28:06 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
            97%    rapportd
             3%    WindowServer
             1%    mds
             0%    fseventsd
             0%    distnoted
    Top Processes by Memory: ℹ️
        155 MB    Safari
        120 MB    Finder
        86 MB    rapportd
        86 MB    WindowServer
        69 MB    mds_stores
    Virtual Memory Information: ℹ️
        12.56 GB    Free RAM
        2.53 GB    Active RAM
        428 MB    Inactive RAM
        1.66 GB    Wired RAM
        1.04 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 31, 2015, 06:00:15 PM    Self test - passed
        Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
        Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
        Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
        Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
        Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
        Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
        Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
        Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

    Open Activity Monitor and kill this process - rapportd.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Spinning beach ball suddenly? MacBook Pro slowed to a *crawl*

    Was updated to 10.6.2 - All of a sudden last night, I started getting the spinning beach ball for like minutes at a time. No better today after multiple reboots - when the system starts up the ball spins and it takes over 10 minutes for my desktop to fully load up and look normal. Then...if I try and open Finder, Mail, Safari, 8-10 minutes of spinning ball, ultimately it WILL respond, but on the next mouse click back to 8-10 minutes of spinning ball and no work getting done When Safari opens after the 10 minutes or so, it works somewhat OK.
    Nothing in the system monitor is an obvious probelm - and the CPU usage graphics completely stop working when the ball is spinning a long time.
    Here's what I've tried:
    verify disk - both from install disk and desktop
    verify/repair permissions - same as above - one warning keeps popping up "SUID File.....ARDAGENT has been modified and will not be repaired"??
    (verify/repair log at bottom of message)
    Reinstalled 10.6 from DVD
    Reset PRAM/NVRAM
    Reset SMC
    Used Font Book to resolve duplicates (only a few)
    Still no go - everything runs SO SLOW, ten minutes to reboot and ten minutes if I click on finder at a time of the spinning ball? I have not tried software update yet - frankly haven't had time to wait out the spinning ball!! Time machine seems to still be backing up, mail comes in (mail takes ten minutes to open as well), etc.
    Some things done in the last few days - uninstalled some old printers a few days ago - and installed a Lexmark pro905 with 10.6 drivers - all of that has been working fine for a few days. Yesterday one thing I did was relocate a VmFusion "Virtual Machines" folder from "Documents" up to my \Users\tomscal\Virtual Machines. Again, that didn't seem at the time to cause any troubles, I worked late into the afternoon after making that change.
    Any suggestions??
    Tom
    2009-12-19 12:47:05 -0800: Disk Utility started.
    2009-12-19 12:47:16 -0800: Verifying volume “Macintosh HD”
    2009-12-19 12:47:16 -0800: Starting verification tool:
    2009-12-19 12:47:28 -0800: Performing live verification.
    2009-12-19 12:48:37 -0800: Checking Journaled HFS Plus volume.
    2009-12-19 12:48:37 -0800: Checking extents overflow file.
    2009-12-19 12:48:37 -0800: Checking catalog file.
    2009-12-19 12:48:37 -0800: Checking multi-linked files.
    2009-12-19 12:48:37 -0800: Checking catalog hierarchy.
    2009-12-19 12:48:37 -0800: Checking extended attributes file.
    2009-12-19 12:48:37 -0800: Checking volume bitmap.
    2009-12-19 12:48:37 -0800: Checking volume information.
    2009-12-19 12:48:37 -0800: The volume Macintosh HD appears to be OK.
    2009-12-19 12:48:38 -0800: Repair tool completed:
    2009-12-19 12:48:38 -0800:
    2009-12-19 12:48:38 -0800:
    2009-12-19 12:51:04 -0800: Verify permissions for “Macintosh HD”
    2009-12-19 12:54:14 -0800: ACL found but not expected on "private/etc/apache2/users".
    2009-12-19 12:54:14 -0800: ACL found but not expected on "private/etc/postfix/main.cf".
    2009-12-19 12:54:14 -0800: ACL found but not expected on "private/etc/postfix/main.cf.default".
    2009-12-19 12:54:43 -0800: Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
    2009-12-19 12:55:01 -0800: ACL found but not expected on "System/Library/Keychains/X509Anchors".
    2009-12-19 12:55:39 -0800: ACL found but not expected on "private/etc/hostconfig".
    2009-12-19 12:55:42 -0800:
    2009-12-19 12:55:42 -0800: Permissions verification complete
    2009-12-19 12:55:42 -0800:
    2009-12-19 12:55:43 -0800:
    2009-12-19 12:59:07 -0800: Repairing permissions for “Macintosh HD”
    2009-12-19 13:01:47 -0800: ACL found but not expected on "private/etc/apache2/users".
    2009-12-19 13:01:47 -0800: Repaired "private/etc/apache2/users".
    2009-12-19 13:01:47 -0800: ACL found but not expected on "private/etc/postfix/main.cf".
    2009-12-19 13:01:47 -0800: Repaired "private/etc/postfix/main.cf".
    2009-12-19 13:01:47 -0800: ACL found but not expected on "private/etc/postfix/main.cf.default".
    2009-12-19 13:01:47 -0800: Repaired "private/etc/postfix/main.cf.default".
    2009-12-19 13:02:16 -0800: Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
    2009-12-19 13:02:33 -0800: ACL found but not expected on "System/Library/Keychains/X509Anchors".
    2009-12-19 13:02:33 -0800: Repaired "System/Library/Keychains/X509Anchors".
    2009-12-19 13:03:12 -0800: ACL found but not expected on "private/etc/hostconfig".
    2009-12-19 13:03:12 -0800: Repaired "private/etc/hostconfig".
    2009-12-19 13:03:16 -0800:
    2009-12-19 13:03:16 -0800: Permissions repair complete
    2009-12-19 13:03:16 -0800:
    2009-12-19 13:03:17 -0800:

    Well, I tried most of the tips suggested above, and tip/tricks found elsewhere. Nothing worked, I continued to have 10-15 minute hangs with the beach ball spinning. If I clicked on a folder in like Finder, ten minutes would go by then the folder would open. Rebooting took 10-15 minutes.
    Finally out of frustration I erased the hard disk using the Disk Utility on the Snow Leopard 10.6 disc, and used migration assistant to restore.
    Much to my surprise it worked - the clean install/restore is working OK at the moment.
    Hard/long way to fix the problem though.....

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