Illustrator CC installation error

I've been trying to install the trial version of Illustrator CC for a few days now.  It will reach 43% loaded then say installtion failed - erros encountered during installation.(34).  It shows a link to click on more information but that doesn't do anything.
I am using Windows 7 Home Premium, service pack 1.  Intel(R) Pentium(R) CPU G620.  4.00GB RAM, with a 64-bit operating system.
Can anyone advise?
Thanks.

You might want to ask in the dedicated forum:
http://forums.adobe.com/community/download_install_setup

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  • Adobe Acrobat 9 Installation Error 2? *Updated*

    ______________________________________________________
    Question**********************************************
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    Solution**********************************************
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    I have figured out the solution to the issue on my own. I usually have the print spooler service disabled on my work PC to combat intellectual property theft. However, I remembered that I once had an issue installing Adobe CS3 Master Collection (Adobe Acrobat 8 Pro). The older generation Adobe software (Adobe Acrobat 8 Pro/CS3) displayed the error that the print spooler service was not started and provided a solution. What is really strange is that the newer software (CS4) simply gives no description of an error and simply outputs "Error 2".
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    Checking the Event Viewer is good advice.
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