Illustrator CC will only launch in new user account.

I have been having trouble with the main user account settings causing newly installed apps to crash.
I couldn't install Adobe Creative Cloud apps on the main user account… they kept crashing on launch.
With the help of Adobe Support (taking remote control of my Mac), after trying and trying to install them on my main user account, they eventually successfully installed them in a new user account with no problem. However, this is a work-around and not the best solution.
It appears that the main user account settings conflicted with the product launch. On successfully installing on the new user account they strongly suggested that that I should now contact you guys at Apple Support to check for the permissions/settings on the main user account and check if there are any certain permissions that may conflict with the Adobe Illustrator CC.
As advised, I contacted Apple Supprt and have spent several hours and did the following with their help:
DISK UTILITY
Verified Disk Permissions
Repaired Disk Permissions
Verified Disk
ADOBE PRODUCTS
Confirmed that Acrobat XI Pro worked in Admin user account
Confirmed that Dreamweaver CC worked in Admin user account
Confirmed that InDesign CC worked in Admin user account
Confirmed that Bridge CC worked in Admin user account
Confirmed that Photoshop CC worked in Admin user account
Confirmed that Illustrator CC failed in Admin user account, but worked in new user account.
Uninstalled Illustrator CC and reinstalled it through Creative Cloud CC
Removed all Illustrator 17 Preferences in both Libraries
As before Illustrator CC failed in Admin user account, but worked in new user account.
APPLE SUPPORT SUGGESTION
I should return to you, saying, "...this would be best handled by the adobe support reps. User specific errors can occur in any application and there are things that the 3rd party vendor can look at to resolve this issue."
I'm getting batted back and forth like a tennis ball. Any solid suggestions? Has anyone been through this loop?

Hi creatorii,
You need to make sure if you have proper permissions set on the right folders.
Please follow the steps below and let me know :
- Go > Go To Folder. Type ~/library and you will get Preferences folder.
- Control-click the folder and choose Get Info.
- Expand the Sharing & Permissions section.
- Click the lock icon in the lower-right corner.
- Expand the Sharing & Permissions section.
- Enter your administrator user name and password when prompted, and then click OK.
- Click on + icon and add the Admin and all users showing.
- Set permission for all users and admin as read/write
- Click the Gear icon, and select Apply to Enclosed Item
Follow the same steps for the below folder too
Choose Go > Go To Folder. Type ~/library/Application support and give full permission to Adobe folder.
Launch Illustrator and check.

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[Solving setup errors by using the SubInACL tool to repair file and registry permissions|http://blogs.msdn.com/b/astebner/archive/2006/09/04/solving-setup-e rrors-by-using-the-subinacl-tool-to-repair-file-and-registry-permissions.aspx]
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Contributed by user wjosten and modified by me.

How to move iTunes library to new user account?

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Creating a new user account and curious log in behavior...

First off I'd just like to apologize if that is not the correct place to be posting this, but after looking around I don't see a perfect fit for this topic anywhere, so I figured here should be okay. Also I want to apologize if this turns out to be a rather lengthy post, I just want to ensure that I supply all info...
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As of late when I log in something especially strange is happening in that after the 5 or so minutes it takes the dock, rest of taskbar, and finder icons to appear my PB will play the default Apple sound of me emptying trash, rather there is anything actually in the trash or not. It dosen't delete the objects in the trash (if any, as I usually keep it empty), just simply plays the sound. I'm not sure if it playing this sound ties in any with the lagging log in times, I just wanted to mention it as the log in times have slowed down considerably since this sound started.
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I know I'm probably making a big deal out of this and it's an extremely easy and basic process, please just pardon this still pretty new Mac user and help me out:) Also if anybody else has experienced the log in slow down or strange trash being emptied sound I would be glad to hear your experiences.
Thanks in advance!!!
Mervyn

Hi Mervin,
Bottom line given that there is no way that I know of fixing this problem, I am planning to simply create a new user account.
You can do that (but I wouldn't) this KB article outlines how:
http://docs.info.apple.com/article.html?artnum=155373
Basically you will copy the folders within your old home to replace the folders in the new home. Here is a list of specific folders if you decide to do that but a better solution would be to sort your existing user.
Here where your important data is stored ("~" stands for "Home"):
Your Data in Documents
~/Library/Application Support/AddressBook (copy the whole folder)
~/Library/Application Support/iCal(copy the whole folder)
Also in ~ / Library/ Application Support (copy whatever else you need)
~ /Library/Keychains (copy the whole folder)
~/Library/Mail (copy the whole folder)
~/Library/Preferences/com.apple.mail.plist * This is a very important file which contains all email account settings and general mail preferences.
~ / Library/iTunes (copy the whole folder)
~ / Library/Safari (copy the whole folder)
~ / Library/iMovie (copy the whole folder)
~/ Pictures/iPhoto Library
If you want cookies:
~/Library/Cookies/Cookies.plist
~/Library/Application Support/WebFoundation/HTTPCookies.plist
so is there a way to transfer my current programs from one user account to the other without reinstalling???
As for applications, they should all be in your Application folder(there is only one) and available to ALL users, unless you have put "limitations" or "parental controls" on the account.
Now to the best course of action:
To find the issue affecting your existing user account, follow these steps:
Log back into your normal user account:
1. Navigate to ~(yourhome/library/fonts - drag this folder to the desktop.
      Restart and test your applications.
      If they work start adding the fonts back few at a time.
( Likely suspects are Time RO & Helvetica Fractions, also if you do not use Classic you can trash the classic fonts.)
2. Check Preferences Thoroughly;
      Navigate to ~(yourhome/library/preferences drag this folder to the desktop.
      Restart and test your applications.
      If this works, save the old preferences folder somewhere else or on disk, name it "old prefs" .
** Note: A very important file is the "com.apple.Mail.plist" preference file located in the Preferences folder which contains all email account settings and general mail preferences (hold this one and replace if your problem is not with Mail).
You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them. (Or if you have the time and inclination, "cherry pick" through until you find the problem one or two.)
3. Check Permissions Inside Home Folder
   Navigate to yourhome/library.
   Get Info (Command - i) on folders for apps you are having problems with.
   Open the "Ownership & permissions" disclosure triangle.
   Make sure you are the owner, with "read and write" access.
Click on "apply to all"
   If this is correct, open the "Applications Support" folder and do the same      procedure (Command+I) for the folders with the names of the applications you are      having trouble with.
Note:
The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.
If the isssue persists navigate to ~/library/caches and drag this folder to the trash, then log out and back or restart. There is no need to replace this folder.
Good luck, let us know.

New User Account?

I have been having trouble with Photoshop CC and one 3d party plug-in will no longer work but causes Ps to crash on opening.
I have tried all the suggestions and it looks like the only solution is a new user account unless the corrupted file can be found. I know how to create a new user account but have no idea how to move all my files especially the Lightroom Catalog with all my photos.
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Catherine

Have you tried uninstalling it and reinstalling? Of course back everything up first.

New user account "other" and cant delete it

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is some of the professionals here able to help me? i bad need an idea to fix that. Its on my macbook pro and also at my macpro, both with OS 10.6.8
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Hi Atlan,
in the forum of Livescribe it is stated as a known problem
They are working on it.
Also some suggestions from other user how to get rid of the account.
I have not tried that as it seems you than delete also the Livescribe account and desktop.
I just wait till an update from Livescribe comes out.
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Just show field name and password.
Now, I believe showing th eother account cannot do harm.
It is not the root account. That's disabled as I have seen.
The only question: Can Livescribe takeover your computer?
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But only if I would know the other account can create problems I would take this major step.
For now I wait and see
So, lets see what Livescribe will do and at what speed!
here the thread at Livescribe:
https://www.livescribe.com/int/faq/support_forum.html#/forums/showthread.php?t=1 1253&page=2
Regards,
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Illustrator CC will only launch in new user account.

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