Illustrator crashes after running Hiren. Please help.
Hi all,
So I work in a place that uses Illustrator and Photoshop extensively for our prints and such. We've been having computer issues lately, and recently switched from running files over a P2P network to running off of an isolated network drive. Computer specs will be posted below just in case it's required for the answer. We haven't had any problems from this.
Anyways, today a tech came in and ran a program called Hiren. For those who aren't sure, it's a boot disc that can run sysadmin functions such as partitioning, system performance tests, etc. After the tech ran Hiren, Illustrator has stopped saving files and crash during the save function.
Everything works: the splash screen runs fine, no issues; documents are fully workable. Everything except saving. Once I say File>Save, the computer thinks and Illustrator crashes. We are highly confident that the crashes are because of Hiren, but aren't sure as to why Hiren would cause this issue in the first place.
Thanks in advance.
COMPUTER SPECS:
HP Custom Desktop
Processor: AMD Phenom II X4 830, 4 core, 2.79 GHz
RAM: Patriot Memory 8GB DDR3-SDRAM x2
Hard Drive: Seagate ST3 1 TB, 2 partitions
So you're saving to a server?
This is generally not advised. Even if it worked for you for some time, only one little thing may have been changed and then it won't work anymore.
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html
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Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
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Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
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Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
Window manager warning: Log level 8: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
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gnome-session[2850]: CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
gnome-session[2850]: CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
gnome-session[2850]: CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
gnome-session[2850]: CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
gnome-session[2850]: CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
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gnome-session[2850]: CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
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gnome-session[2850]: CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
gnome-session[2850]: CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
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GNOME_KEYRING_CONTROL=/run/user/1000/keyring-Voa5TU
SSH_AUTH_SOCK=/run/user/1000/keyring-Voa5TU/ssh
GNOME_KEYRING_CONTROL=/run/user/1000/keyring-Voa5TU
SSH_AUTH_SOCK=/run/user/1000/keyring-Voa5TU/ssh
GPG_AGENT_INFO=/run/user/1000/keyring-Voa5TU/gpg:0:1
GNOME_KEYRING_CONTROL=/run/user/1000/keyring-Voa5TU
SSH_AUTH_SOCK=/run/user/1000/keyring-Voa5TU/ssh
GPG_AGENT_INFO=/run/user/1000/keyring-Voa5TU/gpg:0:1
GNOME_KEYRING_CONTROL=/run/user/1000/keyring-Voa5TU
SSH_AUTH_SOCK=/run/user/1000/keyring-Voa5TU/ssh
GPG_AGENT_INFO=/run/user/1000/keyring-Voa5TU/gpg:0:1
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
(gnome-settings-daemon:2887): power-plugin-WARNING **: session inhibition not available, gnome-session is not available
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.
** (gnome-settings-daemon:2887): CRITICAL **: unable to create file '/run/user/1000/dconf/user': Permission deI have been having the same problem. I may have found a solution. I removed 'gksu' anything with pacman. And I followed this blog's http://dev-loki.blogspot.com/2010/06/su … nsuse.html instructions to create 'xsudo' as a replacement for gksu.
Its to early to tell if the problem is fixed, but I am not recieving any error messages with gedit or nautilus when I run them with 'xsudo' account.
I hope this fixes it for us. Luck
Last edited by jo-shva (2012-11-14 13:53:33) -
My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.
Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
Sukrit Dhingra -
I just downloaded the most recent updates for Mac OSX 10.10.2, and now Thunderbird keeps crashing after only a minute of running. The crash reporter comes up each time, and when I check for details it gives me this:
AdapterDeviceID: 0x 166
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.5.0
BuildID: 20150222233048
CrashTime: 1425949536
EMCheckCompatibility: true
Email: [email protected]
EventLoopNestingLevel: 1
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1425948453
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166GL Layers! GL Context? GL Context+ GL Layers+
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SecondsSinceLastCrash: 458
StartupTime: 1425949415
Theme: classic/1.0
Throttleable: 1
Vendor:
Version: 31.5.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Would really appreciate it if someone could help me fix this.Hello Meg, the phone allowed me to stay on long enough to download a new app but then shut down the app centre and returned to the home screen.
Was there a specific "fix App" for this? -
Adobe Illustrator CC, After Effects, Photoshop? HELP PLEASE
I've been having a problem opening Illustrator and After Effects on my new Macbook Pro which came with Mavericks already installed. Would someone be able to provide me with a patch to help correct these programs, would be much appreciated.
Thanks.http://adobe.ly/AE_CC_12dot1_details
http://adobe.ly/AE_CS6_1103 -
I have been given a leaflet to adjust which is in pdf format. After alterations I resaved the pdf and printed a sample but the print now has a white border around it. Why have the dimensions changed?? Or what has happened?
Please help.krisbkrisp,
Does the PDF look right on screen?
When you print from PDF in Acrobat/Reader, you should make sure that the print size of the contents is not reduced; depending on version, it may have different names (Print As Image or Zoom = 100% will give you fuill size, whereas Shrink oversizes pages to paper size or a Zoom level of less than 100% will shrink the contents). -
Illustrator crashes after fully started
Dear Adobe,
I'm using creative cloud on my iMac and have installed all programs. Every program starts correctly, but when I try to use Illustrator, it crashes while I have the ability to choose between "New File" and "Open File".
I've un-installed Illustrator and re-installed it several times, but it still keeps crashing.
I've also installed the same programs with the same account on my MacBook to test if it also crashes on my MacBook. Here it runs perfect.
Can you please help me fix this problem? I'm a graphic designer and I need Illustrator for my work.
Yours Sincerely,
Davy de JongDavy,
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
Otherwise, unwanted issues may linger even after uninstalling. -
Hi All,
I have updated the Macbook Pro from 10.7.5 to 10.9.1 today and once it is done I restarted the system and it keeps on crashing/restarting the system every 2 min.
I have found the below backtrace. Please help me fix this issue.
Anonymous UUID:
C72C8841-51A0-BB21-689C-2AB204820087
Mon Dec 30 23:57:23 2013
panic(cpu 0 caller 0xffffff801da5260f): "a freed zone element has been modified: expected 0xdeadbeefdeadbeef but found 0, bits changed 0xdeadbeefdeadbeef, at offset 8 of 128 in zone: kalloc.128"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
Backtrace (CPU 0), Frame : Return Address
0xffffff8096bf3690 : 0xffffff801da22f69
0xffffff8096bf3710 : 0xffffff801da5260f
0xffffff8096bf3770 : 0xffffff801da51d09
0xffffff8096bf3870 : 0xffffff801da2aa2f
0xffffff8096bf38a0 : 0xffffff801dde080d
0xffffff8096bf38e0 : 0xffffff7f9fcada11
0xffffff8096bf3930 : 0xffffff7f9fcae16e
0xffffff8096bf39a0 : 0xffffff7f9fcae523
0xffffff8096bf39d0 : 0xffffff801dc13438
0xffffff8096bf3a00 : 0xffffff801dd83378
0xffffff8096bf3a70 : 0xffffff801dbfd1ae
0xffffff8096bf3ae0 : 0xffffff801dbf437a
0xffffff8096bf3b80 : 0xffffff801dbe5f15
0xffffff8096bf3c30 : 0xffffff801dbe67d2
0xffffff8096bf3f50 : 0xffffff801de3de23
0xffffff8096bf3fb0 : 0xffffff801daf3e06
Kernel Extensions in backtrace:
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0d1)[E163B7AE-F6E5-328 6-B827-66DB3FE3DB7B]@0xffffff7f9fcac000->0xffffff7f9fcaffff
BSD process name corresponding to current thread: applet
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x000000001d800000
Kernel text base: 0xffffff801da00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 172506613860
last loaded kext at 107245362778: com.trendmicro.kext.KERedirect 1.0.0 (addr 0xffffff7f9ff33000, size 24576)
loaded kexts:
com.trendmicro.kext.KERedirect 1.0.0
com.logmein.driver.LogMeInSoundDriver 1.0.0
org.virtualbox.kext.VBoxUSB 3.2.6
org.virtualbox.kext.VBoxDrv 3.2.6
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.autofs 3.0
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.nvidia.NVDAStartup 8.1.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Unable to gather system configuration information.Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:
Please help me fix this issue.
Thank you,
NishanthPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Safari Crashing All The Time - Please Help
Hi,
My Safari crashes a few seconds after loading, below is the report, please please help, I have a ton of deadlines for my work.
Thanks in advance for any responses.
Process: WebProcess [198]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 8537 (8537.74.9)
Build Info: WebKit2-7537074009000000~2
Code Type: X86-64 (Native)
Parent Process: ??? [1]
User ID: 501
Date/Time: 2014-03-19 16:01:54.949 +0000
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 1261 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 172 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 44AAF02A-7B2A-9D61-B817-24F06D85BABD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000130
VM Regions Near 0x130:
-->
__TEXT 000000010ba51000-000000010ba52000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Single Web Process
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x000000010c8ffb84 WebCore::ApplicationCacheGroup::didFinishLoadingManifest() + 164
1 com.apple.WebCore 0x000000010c8ff990 WebCore::ApplicationCacheGroup::didFinishLoading(WebCore::ResourceHandle*, double) + 192
2 com.apple.Foundation 0x00007fff8a209d68 __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke_0 + 28
3 com.apple.Foundation 0x00007fff8a209cac -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 227
4 com.apple.Foundation 0x00007fff8a209ba8 -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 63
5 com.apple.CFNetwork 0x00007fff8d5fe0e1 ___delegate_didFinishLoading_block_invoke_0 + 40
6 com.apple.CFNetwork 0x00007fff8d5f059a ___withDelegateAsync_block_invoke_0 + 90
7 com.apple.CFNetwork 0x00007fff8d680fea __block_global_1 + 28
8 com.apple.CoreFoundation 0x00007fff8998f154 CFArrayApplyFunction + 68
9 com.apple.CFNetwork 0x00007fff8d5e1314 RunloopBlockContext::perform() + 124
10 com.apple.CFNetwork 0x00007fff8d5e11eb MultiplexerSource::perform() + 221
11 com.apple.CoreFoundation 0x00007fff89970b31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
12 com.apple.CoreFoundation 0x00007fff89970455 __CFRunLoopDoSources0 + 245
13 com.apple.CoreFoundation 0x00007fff899937f5 __CFRunLoopRun + 789
14 com.apple.CoreFoundation 0x00007fff899930e2 CFRunLoopRunSpecific + 290
15 com.apple.HIToolbox 0x00007fff8ec09eb4 RunCurrentEventLoopInMode + 209
16 com.apple.HIToolbox 0x00007fff8ec09c52 ReceiveNextEventCommon + 356
17 com.apple.HIToolbox 0x00007fff8ec09ae3 BlockUntilNextEventMatchingListInMode + 62
18 com.apple.AppKit 0x00007fff8d82f533 _DPSNextEvent + 685
19 com.apple.AppKit 0x00007fff8d82edf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
20 com.apple.AppKit 0x00007fff8d8261a3 -[NSApplication run] + 517
21 com.apple.WebKit2 0x000000010bbe8612 int WebKit::ChildProcessMain<WebKit::WebProcess, WebKit::WebContentProcessMainDelegate>(int, char**) + 724
22 com.apple.WebProcess 0x000000010ba51dcf 0x10ba51000 + 3535
23 libdyld.dylib 0x00007fff8bd6f7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff91b7dd16 kevent + 10
1 libdispatch.dylib 0x00007fff9212ddea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff9212d9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 3:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff91b7b686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91b7ac42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8998e233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff89993916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff899930e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff899a1dd1 CFRunLoopRun + 97
6 com.apple.WebCore 0x000000010c451174 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x000000010bef116f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_c.dylib 0x00007fff90f6a772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90f571a1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff91b7b686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91b7ac42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8998e233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff89993916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff899930e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8a224526 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff8a282532 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff90f6a772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90f571a1 thread_start + 13
Thread 7:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff91b7d0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90f6efb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010befbd46 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010befb865 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x000000010bef116f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff90f6a772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90f571a1 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91b7d0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90f6efb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010befc377 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010befc208 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010bef116f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff90f6a772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90f571a1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91b7d0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90f6efb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010befc377 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010befc208 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010bef116f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff90f6a772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90f571a1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91b7d0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90f6efb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010befc377 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010befc208 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010bef116f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff90f6a772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90f571a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 13:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff91b7d322 __select + 10
1 com.apple.CoreFoundation 0x00007fff899d2f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff90f6a772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff90f571a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff91b7d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90f6cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90f6cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90f57191 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000001156af3a8 rbx: 0x0000000000000000 rcx: 0x000000010dfa1700 rdx: 0x0000000000000003
rdi: 0x000000010dfa16a0 rsi: 0x000000011ddb6918 rbp: 0x00007fff541acf30 rsp: 0x00007fff541aceb0
r8: 0xffff80722dd6954f r9: 0x000000000000007f r10: 0x00007f8dd381aa00 r11: 0x0000000002cb821e
r12: 0x00000001156af3a8 r13: 0x00007f8dd224f7b0 r14: 0x00000001160af480 r15: 0x000000011c6b8b00
rip: 0x000000010c8ffb84 rfl: 0x0000000000010206 cr2: 0x0000000000000130
Logical CPU: 0
Binary Images:
0x10ba51000 - 0x10ba51fff com.apple.WebProcess (8537 - 8537.74.9) <C18D553F-E618-38A6-A3C9-682756EEF583> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
0x10ba57000 - 0x10ba57fff WebProcessShim.dylib (7537.74.9) <925B7F1D-9EAD-38B4-A6A1-9343A61BF829> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcessShim.dylib
0x10ba8c000 - 0x10bd04fff com.apple.WebKit2 (8537 - 8537.74.9) <CD3BAFEC-83D0-396F-8406-E86C38B97622> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10bee8000 - 0x10c28dfff com.apple.JavaScriptCore (8537 - 8537.74.4) <22BE0D94-6C16-3E7F-B8CF-738032DDAE1C> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10c37b000 - 0x10d443fff com.apple.WebCore (8537 - 8537.74.11) <4FF713DA-7820-345D-9F90-AE00DAD71B5A> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x10df57000 - 0x10df5cfff com.apple.IOAccelerator (74.15 - 74.15) <D8C40179-4A29-3401-9B35-6E61EA278D41> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x10f55a000 - 0x10f55bff7 ATSHI.dylib (341.2) <8727FE94-7CED-3691-89E8-02BA300B4313> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x10f737000 - 0x10fd12ff7 com.apple.Safari.framework (8537 - 8537.74.9) <E418082C-1301-34FA-8684-3079C3827CBF> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x1100e3000 - 0x11024cfff com.apple.WebKit (8537 - 8537.74.9) <FD821D81-4575-3C86-A20E-B08CCBD84DDC> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x110ebf000 - 0x110ed5ff7 com.apple.webcontentfilter.framework (3.1 - 5) <B9C18026-4D06-3C13-8842-15C190E214E5> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x11133f000 - 0x1114fdfff GLEngine (8.10.1) <1BD4D913-CE6C-3389-B4E1-FC7352E4C23F> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x111534000 - 0x111540fff libGPUSupportMercury.dylib (8.10.1) <1DE2D7F9-C031-3BBF-BD5F-4E1208B6F296> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x111548000 - 0x111573fff GLRendererFloat (8.10.1) <055EC8E7-2D7E-370C-96AD-DBEEDB106927> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11157c000 - 0x111585fe7 libcldcpuengine.dylib (2.2.16) <B6E3B14B-1EAC-3FDD-8AED-87231A033BED> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x11387a000 - 0x1139eafff libGLProgrammability.dylib (8.10.1) <3E488CEF-5751-3073-B8EE-0B4CA39CB6AB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x113a22000 - 0x113eaaff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.16.76 - 8.1.6) <AAF3A0B5-6AC3-37E9-ABAC-D09201DB0D4A> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff6b651000 - 0x7fff6b68593f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff87dce000 - 0x7fff87dd3fff com.apple.OpenDirectory (10.8 - 151.10) <1F47EC96-7403-3690-8D8D-C31D3B6FDA0A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff87dd4000 - 0x7fff87dd9fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff87f39000 - 0x7fff87fbafff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff87fbb000 - 0x7fff87fd8ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff88f99000 - 0x7fff88fcbfff com.apple.framework.Admin (12.2 - 12.2) <C61706AD-6952-3B8D-B926-330506F45339> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
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0x7fff9462f000 - 0x7fff946e1ff7 com.apple.LaunchServices (539.11 - 539.11) <A86F44E5-F285-3029-A5D1-00CD3C231A08> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff94738000 - 0x7fff9473afff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff9473b000 - 0x7fff94778fef libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff94779000 - 0x7fff94784fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff94785000 - 0x7fff94785fff com.apple.CoreServices (57 - 57) <45F1466A-8264-3BB7-B0EC-E5E5BFBED143> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff94793000 - 0x7fff947d7fff libcups.2.dylib (327.7) <9F35B58A-F47E-348A-8E09-E235FA4B9270> /usr/lib/libcups.2.dylib
0x7fff947d8000 - 0x7fff947e3fff com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff94a5a000 - 0x7fff94a86fStep 1
Try to launch Safari by holding down the shift key and clicking its icon in the Dock. If Safari launches now, then from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
Otherwise go to the next step.
Step 2
Boot in safe mode. This will cause certain caches maintained by the system to be rebuilt.
Safe mode is much slower to boot than normal.
When the login screen appears, reboot as usual (not in safe mode) and test. There's no need to log in while in safe mode.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t boot in safe mode. In that case, go to Step 3.
Step 3
Back up all data.
Triple-click anywhere in the line below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder named "C" should open. Delete the following item from the folder:
com.apple.WebProcess+com.apple.Safari
Quit Terminal. Close the folder. Launch Safari and test. -
Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
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0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105aab000 - 0x105b70fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bbd000 - 0x105dcbfff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105e0d000 - 0x1065e0ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
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0x1067ac000 - 0x1067d1ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
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0x106a29000 - 0x106d3ffff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106e0b000 - 0x106e25ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106e2e000 - 0x106e47fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e4e000 - 0x106f32fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f43000 - 0x106f4bfef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <C4819F09-AB6C-1282-F489-48671509CE71> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
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0x1070e0000 - 0x10714dfef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <4BD779CA-98D8-9DC5-4B79-2E30E102EE31> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x107250000 - 0x10725dfff +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) <B0761444-05C8-F8AC-B3F3-CBA2C83129AC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x107272000 - 0x107274ff7 +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) <5A598FE6-82A6-D73A-B509-9A2902097AFE> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
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0x108e8c000 - 0x108f78ff7 +com.adobe.exo.framework (6.0.0 - 6.0.0.0) <D136ACCA-E1C5-6D39-16DE-411471D06AED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
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0x1091c6000 - 0x1091cffff +com.adobe.dvaflashview.framework (6.0.0 - 6.0.0.0) <841D0780-EF72-47D9-1D87-73F4528EB337> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x1091dd000 - 0x1091e1ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
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0x10d2ea000 - 0x10d2f4fff +com.adobe.illustrator.plugins.Action (Action version 16.0.0 - 16.0.0) <4ECED593-19C4-5487-B0C6-FC0419A85C9C> /Applications/Adobe Illustrator CS6/*/Action
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0x10f1e1000 - 0x10f1ecfff +com.adobe.illustrator.plugins.FrameworkS (Framework Server version 16.0.0 - 16.0.0) <A0C06245-F4C1-073A-39F6-A5CE19504271> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/FrameworkServer.aip/Contents/MacOS/FrameworkS
0x10f1f1000 - 0x10f1fafe7 +com.adobe.illustrator.plugins.ArtConverters ( ArtConverters version 16.0.0 - 16.0.0) <6F8F36CF-5D64-0711-B04F-29A716ACB303> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/ArtConverters.aip/Contents/MacOS/ArtConverters
0x10fc2b000 - 0x10fce4ff7 ColorSyncDeprecated.dylib (400) <7CE58F6E-D2C8-39FB-8EE0-28CC6EC6D04F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
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0x11155f000 - 0x11157cff7 +com.adobe.illustrator.plugins.ControlPanel (ControlPalette version 16.0.0 - 16.0.0) <2C742D8A-9F05-E9FA-A8B1-949583EF2B59> /Applications/Adobe Illustrator CS6/*/ControlPanel
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