Illustrator crashes on boot
When I boot up Illustrator, I get past the splash screen and the program will remain open for about 2 seconds, then crash. I can open up some of the pre-made projects that come with it and see them in the program, but it will still crash. I've tried deleting the preference file, but it didn't seem to do anything. Also I've been toying around with FontExplorer X pro, however I'm not sure what I'm doing there. I've disabled all of the fonts that weren't system essential, and anything that wasn't being used by applications.
Are there any other fonts I need to remove or install? Or might the problem be completely different?
Thanks for any response!
Font Explorer is a problem in itself (at least when using it with Illustrator).
Also: you probably don't know which fonts applications need. So you might want to turn on the standard system fonts again.
Also: turn on Verdana and Tahoma (TTF versions) and turn them on at system level, don't use Font Explorer for that.
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Illustrator crashes on boot on MacOS 10.6.8?
Hello. I recently installed Illustrator on a clean install of macos 10.6.8, and it crashes on startup if it loads any extentions. If I hold down <shift> it does startup, but of course, I can not use anything. I have tried
1) clearing the application cache
2) clearing the plist
3) running the application as a different user
4) running the application as the root user
5) reinstalling the application
I am currently out of ideas of how to get Illustrator to even run. Has anyone else had this problem?
The terrible details seem to be related to VDCVideoNewPlugIn; however, I have no idea how to debug it. The highlights from the core dump are as follows:
Process: Adobe Illustrator [1237]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [174]
Date/Time: 2012-09-24 09:22:46.348 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 21760 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 1255 sec
Per-App Crashes Since Last Report: 18
Anonymous UUID: FB2D28C9-F17A-41E1-9986-8EBC8CE6AEF5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.mio.DAL.VDC_4 0x0000000126b5597c VDCVideoNewPlugIn + 12587
1 com.apple.mio.DAL.VDC_4 0x0000000126b4f8b4 0x126b42000 + 55476
2 com.apple.CoreMediaIOServices 0x000000012a9741f8 MIO::DAL::PlugIn::ObjectGetPropertyData(MIO::DAL::Object const&, TundraObjectPropertyAddress const&, unsigned int, void const*, unsigned int&, void*) const + 34
3 com.apple.CoreMediaIOServices 0x000000012a9708c8 MIO::DAL::Object::GetPropertyData(TundraObjectPropertyAddress const&, unsigned int, void const*, unsigned int&, void*) const + 366
4 com.apple.CoreMediaIOServices 0x000000012a96d3ce TundraObjectGetPropertyData + 330
I've been grasping at straws, so if anyone has any ideas, I would love to know.Hello guys,
I have the same problem. I worked since I bought the whole CS6 suite (as a rent model) with different programms, including Illustrator.
From today on, Illustrator crashed after starting the application.
The rest of the suite, workes perfect.
I also have no problem with Illustrator CS5.5.
I think, the problem start with my last montain update, but I am not sure.
Is there any Illustrator-CS6-crashed-profi who has some good Ideas or solution.
Any help would be greatfull.
THX, Oliver -
Hello!
I have Creative Cloud 2014
MacOS
When the program starts, illustrator crashes and generates an error.
Please help!
Process: Adobe Illustrator [2957]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 18.1.1 (18.1.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [2957]
User ID: 501
Date/Time: 2015-04-12 12:23:01.765 +0300
OS Version: Mac OS X 10.10.3 (14D131)
Report Version: 11
Anonymous UUID: CF15CB9C-8F38-2ADB-D595-114D4B6851A7
Sleep/Wake UUID: B44A6642-0FB0-4408-A07A-90B1D5AC7C57
Time Awake Since Boot: 14000 seconds
Time Since Wake: 3700 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
__TEXT 0000000100000000-00000001015c0000 [ 21.8M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_pthread.dylib 0x00007fff83e2f5c1 _pthread_mutex_lock + 23
1 com.apple.CoreFoundation 0x00007fff83fd5aa1 CFRunLoopStop + 49
2 com.wacom.WacomMultiTouch 0x000000010ae67e46 CMacMultiTouchAPI::~CMacMultiTouchAPI() + 48
3 com.wacom.WacomMultiTouch 0x000000010ae866e1 WacomMTInitialize + 136
4 com.adobe.dvaui.framework 0x0000000109ebe22c dvaui::ui::TouchInterface_Wacom::TouchInterface_Wacom() + 140
5 com.adobe.dvaui.framework 0x0000000109ebce78 dvaui::ui::TouchInterface_Wacom::GetInstance() + 40
6 com.adobe.dvaui.framework 0x0000000109eb1dab dvaui::ui::PointerEvent::PointerEvent(dvaui::ui::PointerEvent::Action, dvacore::geom::PointT<float> const&, dvacore::utility::Flags<unsigned char> const&, dvaui::ui::OS_Event const&, dvaui::ui::PointerEvent::SubType) + 75
7 com.adobe.dvaui.framework 0x0000000109e93142 dvaui::ui::MouseEvent::MouseEvent(dvaui::ui::PointerEvent::Action, int, int, dvacore::geom::PointT<float> const&, dvacore::utility::Flags<unsigned char>, dvaui::ui::OS_Event const&, dvacore::geom::PointT<int> const&, dvaui::ui::PointerEvent::SubType) + 50
8 com.adobe.dvaui.framework 0x0000000109f245a6 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 422
9 com.adobe.dvaui.framework 0x0000000109f21d56 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 198
10 com.adobe.dvaui.framework 0x0000000109f21c66 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
11 com.adobe.dvaui.framework 0x0000000109f236b6 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 70
12 com.adobe.dvacore.framework 0x0000000109719d0c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
13 com.adobe.illustrator 0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
14 com.adobe.dvacore.framework 0x0000000109719da3 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 99
15 com.adobe.dvacore.framework 0x000000010971b250 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 160
16 com.adobe.dvaui.framework 0x0000000109f2fb3d -[DVAMacContainerView mouseEntered:] + 157
17 com.apple.AppKit 0x00007fff82b6afad -[NSTrackingArea _dispatchMouseEntered:] + 162
18 com.apple.AppKit 0x00007fff82acf897 -[NSApplication sendEvent:] + 3917
19 com.adobe.dvaui.framework 0x0000000109f27c01 -[DVAMacApplication sendEvent:] + 593
20 com.adobe.exo.framework 0x000000010ab14198 -[ExoMacApplication sendEvent:] + 568
21 com.apple.AppKit 0x00007fff82bce9ef -[NSApplication _realDoModalLoop:peek:] + 770
22 com.apple.AppKit 0x00007fff82df8f44 -[NSApplication runModalSession:] + 71
23 com.adobe.dvaui.framework 0x0000000109f165ce dvaui::ui::OS_Dialog::ModalLoop() + 286
24 com.adobe.dvaui.framework 0x0000000109f1619c dvaui::ui::OS_Dialog::RunModal() + 172
25 com.adobe.illustrator.plugins.IllustratorUI 0x00000002441f9864 PluginMain + 49652
26 com.adobe.illustrator.plugins.IllustratorUI 0x0000000244230abc PluginMain + 275532
27 com.adobe.illustrator 0x0000000100183455 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 923653
28 com.adobe.illustrator 0x00000001001e65e3 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1329555
29 com.adobe.illustrator 0x00000001008a4f73 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3126115
30 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a1fe772 PluginMain + 236802
31 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a280b16 PluginMain + 770214
32 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a2c6d98 PluginMain + 1057576
33 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a2c46e6 PluginMain + 1047670
34 com.adobe.AdobeExtendScript 0x0000000107168b5c ScScript::LiveObjectFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 428
35 com.adobe.AdobeExtendScript 0x00000001070fb783 jsOpCall::run(jsRunner&, ScScript::ESVariant&) const + 899
36 com.adobe.AdobeExtendScript 0x0000000107103c25 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 213
37 com.adobe.AdobeExtendScript 0x00000001070fdd23 jsOpFunction::run(jsRunner&, ScScript::ESVariant&) const + 419
38 com.adobe.AdobeExtendScript 0x000000010712a36a jsRunner::run(ScScript::ESVariant&) + 122
39 com.adobe.AdobeExtendScript 0x00000001071158be jsFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 222
40 com.adobe.AdobeExtendScript 0x000000010714cffb ScScript::RealEngine::exec(int, ScScript::Object&, ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&, int) + 763
41 com.adobe.AdobeExtendScript 0x000000010714ede6 ScScript::RealEngine::eval(ScScript::Script&, ScCore::Variant*, int, int, ScCore::Variant const*) + 646
42 com.adobe.AdobeExtendScript 0x000000010714eab1 ScScript::RealEngine::eval(ScCore::String const&, ScCore::Variant*, int, int, ScCore::Variant const*, ScCore::String const*, int) + 193
43 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a2c10b6 PluginMain + 1033798
44 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a2c1abf PluginMain + 1036367
45 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a2c813d PluginMain + 1062605
46 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a2c7625 PluginMain + 1059765
47 com.adobe.illustrator.plugins.Services 0x0000000245b2d99d 0x245b01000 + 182685
48 com.adobe.illustrator.plugins.Services 0x0000000245b2d7e4 0x245b01000 + 182244
49 com.adobe.PlugPlugOwl 0x0000000245bc2f8b PlugPlugErrorCode boost::_bi::bind_t<PlugPlugErrorCode, PlugPlugErrorCode (*)(char const*, char const*, char const**), boost::_bi::list3<boost::arg<1>, boost::arg<2>, boost::arg<3> > >::operator()<char const*, char const*, char const**>(char const*&, char const*&, char const**&) + 49
50 com.adobe.PlugPlugOwl 0x0000000245bc2fb9 boost::detail::function::function_obj_invoker3<boost::_bi::bind_t<PlugPlugErrorCode, PlugPlugErrorCode (*)(char const*, char const*, char const**), boost::_bi::list3<boost::arg<1>, boost::arg<2>, boost::arg<3> > >, PlugPlugErrorCode, char const*, char const*, char const**>::invoke(boost::detail::function::function_buffer&, char const*, char const*, char const**) + 37
51 com.adobe.PlugPlugOwl 0x0000000245bc52f2 boost::function3<PlugPlugErrorCode, char const*, char const*, char const**>::operator()(char const*, char const*, char const**) const + 86
52 com.adobe.PlugPlugOwl 0x0000000245bc8a84 csxs::services::host::ApplicationCallbacksLogger::EvaluateScript(char const*, char const*, char const**) + 82
53 com.adobe.PlugPlugOwl 0x0000000245c00d5b csxs::commands::CmdEvalRawScriptImpl::Execute() + 237
54 com.adobe.PlugPlugOwl 0x0000000245bfe7e0 csxs::dom::PlugPlugClassJS::evalScript(vcfoundation::data::IVCString*, vcfoundation::data::IVCString*, vcfoundation::data::IVCString*) + 34
55 com.adobe.PlugPlugOwl 0x0000000245befd82 __-[PlugPlugHtmlIpcServerEndpoint evalScript:internalID:]_block_invoke_5 + 205
56 com.adobe.PlugPlugOwl 0x0000000245bea763 -[PlugPlugHtmlIpcServerEndpoint runBlockOnMainQueueSync:] + 101
57 com.adobe.PlugPlugOwl 0x0000000245bef9e5 -[PlugPlugHtmlIpcServerEndpoint evalScript:internalID:] + 83
58 com.apple.CoreFoundation 0x00007fff83f717bc __invoking___ + 140
59 com.apple.CoreFoundation 0x00007fff83f71612 -[NSInvocation invoke] + 290
60 com.apple.CoreFoundation 0x00007fff840115c6 -[NSInvocation invokeWithTarget:] + 54
61 com.apple.CoreFoundation 0x00007fff83fe2c26 ___forwarding___ + 518
62 com.apple.CoreFoundation 0x00007fff83fe2998 _CF_forwarding_prep_0 + 120
63 com.apple.CoreFoundation 0x00007fff83f717bc __invoking___ + 140
64 com.apple.CoreFoundation 0x00007fff83f71612 -[NSInvocation invoke] + 290
65 com.apple.Foundation 0x00007fff8e964a1d -[NSConnection dispatchInvocation:] + 138
66 com.apple.Foundation 0x00007fff8e963add -[NSConnection handleRequest:sequence:] + 1360
67 com.apple.Foundation 0x00007fff8e953fa5 -[NSConnection handlePortCoder:] + 657
68 com.apple.Foundation 0x00007fff8e9538e9 -[NSConnection dispatchWithComponents:] + 50
69 com.apple.Foundation 0x00007fff8e938d1a __NSFireMachPort + 254
70 com.apple.CoreFoundation 0x00007fff83fb6dad __CFMachPortPerform + 285
71 com.apple.CoreFoundation 0x00007fff83fb6c79 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
72 com.apple.CoreFoundation 0x00007fff83fb6beb __CFRunLoopDoSource1 + 475
73 com.apple.CoreFoundation 0x00007fff83fa8767 __CFRunLoopRun + 2375
74 com.apple.CoreFoundation 0x00007fff83fa7bd8 CFRunLoopRunSpecific + 296
75 com.apple.HIToolbox 0x00007fff8b67a56f RunCurrentEventLoopInMode + 235
76 com.apple.HIToolbox 0x00007fff8b67a2ea ReceiveNextEventCommon + 431
77 com.apple.HIToolbox 0x00007fff8b67a12b _BlockUntilNextEventMatchingListInModeWithFilter + 71
78 com.apple.AppKit 0x00007fff82a039bb _DPSNextEvent + 978
79 com.apple.AppKit 0x00007fff82a02f68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
80 com.apple.AppKit 0x00007fff829f8bf3 -[NSApplication run] + 594
81 com.adobe.exo.framework 0x000000010ab13bb8 exo::app::OS_AppBase::RunEventLoop() + 56
82 com.adobe.illustrator 0x00000001004e3cf5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4464805
83 com.adobe.illustrator 0x0000000100472dc6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4002166
84 com.adobe.illustrator 0x0000000100463c60 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3940368
85 com.adobe.illustrator 0x0000000100003424 0x100000000 + 13348
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b60a232 kevent64 + 10
1 libdispatch.dylib 0x00007fff87c4aa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b60994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83e2f40d start_wqthread + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8b6044de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b60364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff83fa8eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff83fa837b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff83fa7bd8 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8663e220 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8e8d7dc2 __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.AGM 0x0000000102cc6a56 AGMMessageQueueImpl::Pull() + 68
2 com.adobe.AGM 0x0000000102cc7f4d AGMWorkQueueTask::operator()() + 73
3 com.adobe.AGM 0x0000000102cedee3 boost::(anonymous namespace)::thread_proxy(void*) + 136
4 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8b6093fa __select + 10
1 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8b60948a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff886a5e50 usleep + 54
2 com.adobe.illustrator.plugins.dBrushTool 0x000000011d42cda1 PluginMain + 346801
3 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8b60451a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011d42f192 PluginMain + 356002
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8b60451a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011d42f192 PluginMain + 356002
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8b60451a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011d42f192 PluginMain + 356002
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8b60451a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011d42f192 PluginMain + 356002
Thread 11:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 12:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 13:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 14:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 15:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 16:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 17:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 18:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8b60948a __semwait_signal + 10
1 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a33a008 PluginMain + 1529240
2 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a3223de PluginMain + 1431918
3 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011a339bc5 PluginMain + 1528149
4 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 20:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 21:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 22:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 23:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 24:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 25:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 26:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 27:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 28:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff8b609136 __psynch_cvwait + 10
1 com.adobe.illustrator 0x0000000101010b2b std::deque<boost::shared_ptr<uxtech::thread::Queue::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Queue::Task> > >::_M_reallocate_map(unsigned long, bool) + 1371
2 com.adobe.illustrator 0x000000010100e977 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 12871
3 com.adobe.illustrator 0x000000010100ceb1 std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > >::_M_insert_aux(__gnu_cxx::__normal_iterator<boost::shared_ptr<uxtech::thread::Dispatche r::Task>*, std::vector<boost::shared_ptr<uxtech::thread::Dispatcher::Task>, std::allocator<boost::shared_ptr<uxtech::thread::Dispatcher::Task> > > >, boost::shared_ptr<uxtech::thread::Dispatcher::Task> const&) + 6017
4 com.adobe.boost_threads.framework 0x00000001088d0cc5 boost::(anonymous namespace)::thread_proxy(void*) + 133
5 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8b60933a __recvfrom + 10
1 VulcanMessage5.dylib 0x000000024625bb32 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 24
2 VulcanMessage5.dylib 0x0000000246259c40 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 112
3 VulcanMessage5.dylib 0x0000000246259cae vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 60
4 VulcanMessage5.dylib 0x00000002462527d0 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 70
5 VulcanMessage5.dylib 0x0000000246253262 vcfoundation::io::Serializer::InternalDeserialize() + 30
6 VulcanMessage5.dylib 0x000000024625316f vcfoundation::io::Serializer::Deserialize() + 9
7 VulcanMessage5.dylib 0x0000000246258782 vcfoundation::ncomm::Connection::ReadIn() + 28
8 VulcanMessage5.dylib 0x00000002462588c6 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 40
9 VulcanMessage5.dylib 0x0000000246258681 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 109
10 VulcanMessage5.dylib 0x00000002462585fa vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 32
11 VulcanMessage5.dylib 0x000000024624932b adobe::vulcan::servicemgr::CSIRequest::Execute() + 53
12 VulcanMessage5.dylib 0x000000024624a507 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 353
13 VulcanMessage5.dylib 0x00000002462592d0 vcfoundation::thread::AbstractThread::Run() + 50
14 VulcanMessage5.dylib 0x000000024625d523 vcfoundation::thread::Thread::ThreadProc(void*) + 9
15 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
16 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
17 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8b6044de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b60364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff83fa8eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff83fa837b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff83fa7bd8 CFRunLoopRunSpecific + 296
5 com.apple.Foundation 0x00007fff8e9bdbb0 -[NSConnection run] + 152
6 com.apple.Foundation 0x00007fff8e8d7dc2 __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8b6044de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b60364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff83fa8eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff83fa837b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff83fa7bd8 CFRunLoopRunSpecific + 296
5 com.apple.Foundation 0x00007fff8e8c0ca8 -[NSConcreteTask waitUntilExit] + 205
6 com.adobe.PlugPlugOwl 0x0000000245bf91dc -[HtmlEngineMonitor monitorThreadProc] + 99
7 com.apple.Foundation 0x00007fff8e8d7dc2 __NSThread__main__ + 1345
8 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8b6044de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b60364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff83fa8eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff83fa837b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff83fa7bd8 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff82acb66b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8b6044de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b60364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff83fa8eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff83fa837b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff83fa7bd8 CFRunLoopRunSpecific + 296
5 com.apple.Foundation 0x00007fff8e9bdbb0 -[NSConnection run] + 152
6 com.apple.Foundation 0x00007fff8e8d7dc2 __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff8b6044de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b60364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff83fa8eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff83fa837b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff83fa7bd8 CFRunLoopRunSpecific + 296
5 com.apple.Foundation 0x00007fff8e8c0ca8 -[NSConcreteTask waitUntilExit] + 205
6 com.adobe.PlugPlugOwl 0x0000000245bf91dc -[HtmlEngineMonitor monitorThreadProc] + 99
7 com.apple.Foundation 0x00007fff8e8d7dc2 __NSThread__main__ + 1345
8 libsystem_pthread.dylib 0x00007fff83e31268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff83e311e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff83e2f41d thread_start + 13
Thread 35:
0 libsystem_kernel.dylib 0x00007fff8b60994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83e2f40d start_wqthread + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff8b60994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83e2f40d start_wqthread + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff8b60994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83e2f40d start_wqthread + 13
Thread 38:
0 libsystem_kernel.dylib 0x00007fff8b60994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83e2f40d start_wqthread + 13
Thread 39:
0 libsystem_kernel.dylib 0x00007fff8b6044de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b60364f mach_msg + 55
2 libxpc.dylib 0x00007fff85cf2634 xpc_pipe_routine + 252
3 libxpc.dylib 0x00007fff85cf5be9 _xpc_interface_routine + 163
4 libxpc.dylib 0x00007fff85cfcf57 bootstrap_check_in3 + 189
5 libxpc.dylib 0x00007fff85cfce82 bootstrap_check_in + 42
6 com.apple.CoreFoundation 0x00007fff83fb161e __CFMessagePortCreateLocal + 622
7 com.apple.CoreFoundation 0x00007fff83fcc508 CFMessagePortCreateLocal + 24
8 com.wacom.WacomMultiTouch 0x000000010ae5fd95 CMacMessagingServer::Init(__CFString const*, __CFData const* (*)(__CFMessagePort*, int, __CFData const*, void*), void*) + 191
9 com.wacom.WacomMultiTouch 0x000000010ae5f6f3 CMacMessagingServer::AllocateAndInitInstance(__CFString const*, __CFData const* (*)(__CFMessagePort*, int, __CFData const*, void*), CMacMessagingServer*&, void*) + 113
10 com.wacom.Wacoreset your preferences -
acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall -
Adobe Illustrator crash problems
Hey everybody,
Having problems with Illustrator on my MBP. Had an older version for several months (pretty sure it was version 10). Worked OK except for some random crashes every now and again. Then crashes started happening more frequently until I could no longer open the program.
Removed version 10 and tried installing CS2 version of illustrator. Installs fine but I've never been able to open it. Crashes every time during launch. Have tried making a new user and installing it there. Same result. Deleted all Version Cue files I could find and reinstalled. Same result.
Have all the latest updates from Apple including Quicktime 7.1.2
Below is the first part of the crash log (not sure how much of it to copy in). Thanks for any help.
John
Date/Time: 2006-07-21 15:20:21.504 -0700
OS Version: 10.4.7 (Build 8J2135)
Report Version: 4
Command: Adobe Illustrator
Path: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Parent: WindowServer [367]
Rosetta: Yes
Version: 12.0.0 (12.0.0)
PID: 1523
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000007
Thread 0 Crashed:
0 <<00000000>> 0xb56a2f4f 0 + -1251332273
Thread 1:
0 com.adobe.illustrator 0xb81f326b strchr + 72
1 com.adobe.illustrator 0xb818ebf6 pthreadcondwait + 3114
2 com.adobe.illustrator 0xb812ae90 catchexception_raise_stateidentity + 320
3 com.adobe.illustrator 0xb812a3ba CallPPCFunctionAtAddressInt + 175496
4 com.adobe.illustrator 0xb812a2b1 CallPPCFunctionAtAddressInt + 175231
5 com.adobe.illustrator 0xb812af8e catchexception_raise_stateidentity + 574
6 com.adobe.illustrator 0xb81c438c pthread_create + 1124
Thread 2:
0 com.adobe.illustrator 0xb80f80af spinlockwrapper + 84855
1 com.adobe.illustrator 0xb81232a8 CallPPCFunctionAtAddressInt + 146550
2 com.adobe.illustrator 0xb8125d45 CallPPCFunctionAtAddressInt + 157459
3 com.adobe.illustrator 0xb809a35e 0xb8000000 + 631646
Thread 3:
0 com.adobe.illustrator 0xb80f7f5e spinlockwrapper + 84518
1 com.adobe.illustrator 0xb8111088 CallPPCFunctionAtAddressInt + 72278
2 com.adobe.illustrator 0xb808192e 0xb8000000 + 530734
3 com.adobe.illustrator 0xb807b116 0xb8000000 + 504086
4 com.adobe.illustrator 0xb808f47a 0xb8000000 + 586874
5 com.adobe.illustrator 0xb80e482c spinlockwrapper + 4852
Thread 4:
0 com.adobe.illustrator 0xb80f7eec spinlockwrapper + 84404
1 com.adobe.illustrator 0xb8110eb0 CallPPCFunctionAtAddressInt + 71806
2 com.adobe.illustrator 0xb808192e 0xb8000000 + 530734
3 com.adobe.illustrator 0xb807b116 0xb8000000 + 504086
4 com.adobe.illustrator 0xb808f47a 0xb8000000 + 586874
5 com.adobe.illustrator 0xb80e482c spinlockwrapper + 4852
Thread 5:
0 com.adobe.illustrator 0xb80f7eec spinlockwrapper + 84404
1 com.adobe.illustrator 0xb8110eb0 CallPPCFunctionAtAddressInt + 71806
2 com.adobe.illustrator 0xb808192e 0xb8000000 + 530734
3 com.adobe.illustrator 0xb807b116 0xb8000000 + 504086
4 com.adobe.illustrator 0xb808f47a 0xb8000000 + 586874
5 com.adobe.illustrator 0xb80e482c spinlockwrapper + 4852
Thread 0 crashed with i386 Thread State:
eax: 0x00000001 ebx: 0xb80e40d4 ecx:0x82001400 edx: 0xb500bbd4
edi: 0xb827c66c esi: 0xb827c648 ebp:0x8200d380 esp: 0xb7fffabc
ss: 0x0000002f efl: 0x00010293 eip:0xb56a2f4f cs: 0x00000027
ds: 0x0000002f es: 0x0000002f fs:0x00000000 gs: 0x00000037
MacBook Pro 2.0 GHz 1GB DDR2 SDRAM Mac OS X (10.4.7) Macintosh Color ClassicHi Ken,
Thanks for the suggestion. I did as you said but could not find a process called "translated" in the activity monitor.
Were you having the same type of problem with Illustrator (crashing on startup)?
I should also say that I made another attempt at installing Illustrator CS2 after deleting every Adobe related file on my computer (including Photoshop CS which I had been using without issue).
This improved things a bit in that CS2 no longer crashes immediately as it starts up but instead makes it at least part of the way through the initialization process before crashing (can get it to go all the way through "updating fonts"). But it still never makes it all of the way through start up.
Also, since my last post I've tried opening it after Safe Booting and this doesn't work either (actually it doesn't even get as far as detailed above).
What do you all think? I'm thinking that a clean reinstall of the OS might be the only option left.
John
MacBook Pro 2.0 GHz 1GB DDR2 SDRAM Mac OS X (10.4.6) Macintosh Color Classic -
Illustrator crashes when trying to save
Hi,
I just posted on this forum a problem about not being able to print. This is a different problem (though maybe they're related).
There's a file I created in Illustrator CS2 (I think) a couple of years ago.
I'm able to open the file in Illy CS5 without any problems, and edit it.
But as soon as I try to save the file (even without having made any changes), Illustrator crashes. It doesn't even get as far as the save options dialog box, it just crashes.
There is no text in this file -- it's just 15 embeded images with a little 3d extrusion.
I'm using CS5.0.1 Middle Eastern version on Windows 7 64-bit Ultimate.
Here's the crash report Windows gives me, if it's of any help:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 15.0.1.93
Application Timestamp: 4cd17b3a
Fault Module Name: AGM.dll
Fault Module Version: 4.20.69.9418
Fault Module Timestamp: 4c296457
Exception Code: c0000005
Exception Offset: 00240f9d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any help, ideas or suggestions would be much appreciated.
Thanks,
ArielIf any file you try to save crashes consistently, then take a look at what printer you have selected, and choose another printer, or update the .ppd for your printer.
Otherwise try resetting your preferences by holding down Shift alt Ctrl immediately after booting Ilustrator -
Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105aab000 - 0x105b70fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bbd000 - 0x105dcbfff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105e0d000 - 0x1065e0ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106698000 - 0x106798ff7 +com.adobe.PDFPort (AdobePDFPort 2.1.0.19734 - 2.1.0.19734) <8C850D5F-FCF1-8620-6DAE-240667C80F9A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
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0x11c2e8000 - 0x11c325fff +com.adobe.illustrator.plugins.CalligraphicBrushTool (Calligraphic Brush Tool version 16.0.0 - 16.0.0) <B787FB6C-39DA-ADB6-8932-6C40D7015FAF> /Applications/Adobe Illustrator CS6/*/CalligraphicBrushTool
0x11c33b000 - 0x11c356ff7 +com.adobe.illustrator.plugins.BoundingBox (BoundingBox version 16.0.0 - 16.0.0) <A6E7E18C-4B89-99F3-4ED0-37EFB11077E6> /Applications/Adobe Illustrator CS6/*/BoundingBox
0x11c36c000 - 0x11c38dfef +com.adobe.illustrator.plugins.ArtOnPathBrushTool (Art Brush Tool version 16.0.0 - 16.0.0) <69484EA9-036C-FBEB-9878-09A2232CD9A0> /Applications/Adobe Illustrator CS6/*/ArtOnPathBrushTool
0x11c394000 - 0x11c3eafe7 +com.adobe.illustrator.plugins.VectorizeUI (VectorizeUI version 16.0.0 - 16.0.0) <84B13AD7-F785-8270-C54D-D5F83B8E49C1> /Applications/Adobe Illustrator CS6/*/VectorizeUI
0x11c403000 - 0x11c44cfe7 +com.adobe.illustrator.plugins.VariablesPaletteUI (PlanetXUI version 16.0.0 - 16.0.0) <99ECF2C9-6074-5438-FBD5-4EB09062DE07> /Applications/Adobe Illustrator CS6/*/VariablesPaletteUI
0x11c465000 - 0x11c477fe7 +com.adobe.illustrator.plugins.TransformUI (TransformUI version 16.0.0 - 16.0.0) <C89EABC6-F8D2-ECE8-2905-C7615C7A9B6C> /Applications/Adobe Illustrator CS6/*/TransformUI
0x11c488000 - 0x11c4d1ff7 +com.adobe.illustrator.plugins.svgFileFormatUI (svgFileFormatUI version 16.0.0 - 16.0.0) <F1C90721-3229-3D0F-FCF2-46CE49BA2917> /Applications/Adobe Illustrator CS6/*/svgFileFormatUI
0x11c4f0000 - 0x11c506ff7 +com.adobe.illustrator.plugins.PreferenceUI (PreferenceUI version 16.0.0 - 16.0.0) <6D90CDCF-98B5-F646-7D87-E837630E08BE> /Applications/Adobe Illustrator CS6/*/PreferenceUI
0x11c518000 - 0x11c547fe7 +com.adobe.illustrator.plugins.PathfinderUI (PathfinderUI version 16.0.0 - 16.0.0) <427FBEC9-0A75-459E-2F81-006E93081073> /Applications/Adobe Illustrator CS6/*/PathfinderUI
0x11c55d000 - 0x11c721fe7 +com.adobe.illustrator.plugins.IllustratorUI (IllustratorUI version 16.0.0 - 16.0.0) <8DA53C49-333D-C0E6-D301-058A25263B98> /Applications/Adobe Illustrator CS6/*/IllustratorUI
0x11c77a000 - 0x11c7acfe7 +com.adobe.illustrator.plugins.FlattenTransparencyUI ( Flatten Transparency version 16.0.0 - 16.0.0) <1C3F3D66-9070-8833-3816-2EA3A73A4229> /Applications/Adobe Illustrator CS6/*/FlattenTransparencyUI
0x11c7c3000 - 0x11c84dff7 +com.adobe.illustrator.plugins.BrushManagerUI (ShapeToolUI version 16.0.0 - 16.0.0) <B34A05F5-CD84-BFF0-A393-0D965AB9B268> /Applications/Adobe Illustrator CS6/*/BrushManagerUI
0x11c86e000 - 0x11c8a7fe7 +com.adobe.illustrator.plugins.AIToolBoxUI (AIToolBoxUI version 16.0.0 - 16.0.0) <3EFFDCFF-F661-7E2B-03B6-829D174D9AFE> /Applications/Adobe Illustrator CS6/*/AIToolBoxUI
0x11c8bc000 - 0x11c8bdfff +com.adobe.illustrator.plugins.MPSCommon (MPSCommon version 16.0.0 - 16.0.0) <7CE4FC8A-FE54-9ECC-7510-2B7C9A5C8388> /Applications/Adobe Illustrator CS6/*/MPSCommon
0x11c8c1000 - 0x11c8cfff7 +com.adobe.illustrator.plugins.Pathfinder (Pathfinder Plugin version 16.0.0 - 16.0.0) <B7E2D341-20BC-C75D-AD6F-654333A54018> /Applications/Adobe Illustrator CS6/*/Pathfinder
0x11c8d4000 - 0x11c8daff7 +com.adobe.illustrator.plugins.PathSuite (PathConstruction Suite version 16.0.0 - 16.0.0) <5A1AE733-F5FD-CFFD-C56C-BC70F62EBFAA> /Applications/Adobe Illustrator CS6/*/PathSuite
0x11c8e6000 - 0x11c8e7ff7 +com.adobe.illustrator.plugins.FlattenS (Flatten Suite version 16.0.0 - 16.0.0) <6BBC192F-BCB1-0E61-F843-BC33D5B60F21> /Applications/Adobe Illustrator CS6/*/FlattenS
0x11c8eb000 - 0x11c8f2fff +com.adobe.illustrator.plugins.fileclipboardpref (FileClipboardPref version 16.0.0 - 16.0.0) <8A7FC7EE-8B19-6F67-BE4D-91ACEA380A9B> /Applications/Adobe Illustrator CS6/*/fileclipboardpref
0x11ca00000 - 0x11ca7bfff +com.adobe.illustrator.plugins.IdeaFileFormat (IdeaFileFormat version 15 . 0 . 0 . 0 - 15 . 0 . 0 . 0) <965B3247-33FD-925A-48E0-237F83D1CC7A> /Applications/Adobe Illustrator CS6/*/IdeaFileFormat
0x11caee000 - 0x11cb22fef +com.adobe.illustrator.plugins.Workspaces (Workspaces version 16.0.0 - 16.0.0) <D15082E8-8C3A-6E9B-7305-917B95174834> /Applications/Adobe Illustrator CS6/*/Workspaces
0x11cb37000 - 0x11cb77fef +com.adobe.illustrator.plugins.TransparencyPalette (Transparency Palette version 16.0.0 - 16.0.0) <C1016A50-2D07-B238-571A-399B99766707> /Applications/Adobe Illustrator CS6/*/TransparencyPalette
0x11cb8e000 - 0x11cbcdfff +com.adobe.illustrator.plugins.TransformPalett (Transform Palette version 16.0.0 - 16.0.0) <AA7FE831-C953-B179-1733-736205A0CEF6> /Applications/Adobe Illustrator CS6/*/TransformPalett
0x11cbe3000 - 0x11cc27fe7 +com.adobe.illustrator.plugi -
Illustrator crashes after running Hiren. Please help.
Hi all,
So I work in a place that uses Illustrator and Photoshop extensively for our prints and such. We've been having computer issues lately, and recently switched from running files over a P2P network to running off of an isolated network drive. Computer specs will be posted below just in case it's required for the answer. We haven't had any problems from this.
Anyways, today a tech came in and ran a program called Hiren. For those who aren't sure, it's a boot disc that can run sysadmin functions such as partitioning, system performance tests, etc. After the tech ran Hiren, Illustrator has stopped saving files and crash during the save function.
Everything works: the splash screen runs fine, no issues; documents are fully workable. Everything except saving. Once I say File>Save, the computer thinks and Illustrator crashes. We are highly confident that the crashes are because of Hiren, but aren't sure as to why Hiren would cause this issue in the first place.
Thanks in advance.
COMPUTER SPECS:
HP Custom Desktop
Processor: AMD Phenom II X4 830, 4 core, 2.79 GHz
RAM: Patriot Memory 8GB DDR3-SDRAM x2
Hard Drive: Seagate ST3 1 TB, 2 partitionsSo you're saving to a server?
This is generally not advised. Even if it worked for you for some time, only one little thing may have been changed and then it won't work anymore.
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html -
MBP 2010 8gb ram Crashing on boot
I have tried to upgrade my 2010 13" MBP with the 8gb 1333 DDR3 corsair. I did this once already with my 2009 15" MBP and worked just fine without any problems. I have read many success stories for upgrading a 2010 13" with the exact same ram and it's begining to frustrate me because i can't figure out if it's hardware or software with the computer. I did try the new ram in 15" just to make sure the ram wasn't bad and it booted just fine. Back to the 13" it will either simply crash on boot and have a error messae wich i can try to add a link to later but i did get this crash report (see below) after i put in the old 2gb sticks running at 1033. But it will either simply crash or i will get the grey apple logo and the spinner will start spinning for about 10 seconds than freeze. I let it sit for about 10-20 minutes multiple times to see if it just needed to think but it didn't progress pass that. i've also tried just using one of the single sticks instead of having both in and that didn't help either. tried reseting pram and enter safe mode but both attempts ended in it crashing the same way. I also tried using a different harddrive from another 13 macbook that had Snow lion on it thinking that something rooted on the 13" MBP operating system was causing it not to boot properly with the ram, that also didn't work. I am up for any suggestions. Thank you - D
Interval Since Last Panic Report: 152 sec
Panics Since Last Report: 1
Anonymous UUID: A57408DC-841D-406F-8FF9-380E4C3B6437
Sun Apr 8 17:18:12 2012
panic(cpu 0 caller 0x2a0663): "Spinlock acquisition timed out: lock=0x45d85e0, lock owner thread=0x2000, current_thread: 0xd2873d4, lock owner active on CPU 0xffffffff"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/locks_i386.c:374
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x7bafb7c8 : 0x21b837 (0x5dd7fc 0x7bafb7fc 0x223ce1 0x0)
0x7bafb818 : 0x2a0663 (0x59ccb0 0x45d85e0 0x2000 0xd2873d4)
0x7bafb858 : 0x279ec7 (0x45d85e0 0x1 0x849088 0x7b946c1c)
0x7bafb898 : 0x272ba8 (0xd8ab280 0xe60000 0x0 0xa50)
0x7bafbab8 : 0x274fbb (0xd8ab280 0xe60000 0x0 0x8000)
0x7bafbb98 : 0x5601ff (0x2fdb520 0x11e60000 0x1 0x7bafbc34)
0x7bafbc58 : 0x56052a (0xd74bf00 0x0 0x2ed05005 0x1)
0x7bafbc78 : 0x7b9898e2 (0xd74bf00 0x0 0x200 0x0)
0x7bafbd28 : 0x7b989b1d (0x5f8ee4 0xe000002 0x7bafbec4 0x0)
0x7bafbd48 : 0x30d6a4 (0xe000002 0x7bafbec4 0x0 0x2ed05)
0x7bafbdd8 : 0x2ff592 (0x7bafbdfc 0x3 0x7bafbe28 0x58a167)
0x7bafbe28 : 0x2f45e1 (0xd8a8784 0x7bafbec4 0x0 0x7bafbf54)
0x7bafbe78 : 0x49f5f9 (0xd67ef60 0x7bafbec4 0x0 0x7bafbf54)
0x7bafbf18 : 0x49fd75 (0x7bafbf54 0xd67ef60 0x11e60000 0x1)
0x7bafbf78 : 0x4f82fb (0xd649540 0xce82e28 0xce7d134 0x1)
0x7bafbfc8 : 0x2a251d (0xce82e24 0x0 0x2a17ab 0xce82e24)
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOStorageFamily(1.6.3)@0x7b97b000->0x7b993fff
BSD process name corresponding to current thread: fsck_hfs
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 30863821997
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleUSBTCButtons 201.6 - last loaded 1982567428
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: FUJITSU MHY2080BH, 74.53 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 7.8 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2I know that it says that it likes 1033 but..... when i had read around to upgrad my 15" people said it would work and would just clock the ram speed down from 1333 to 1033. I installed it and to a shocking suprise it didn't even clock it down to 1033. My frustration is that this 13" MBP is a year newer and isn't even wanting to boot with the ram. I would assume, and be glad with it booting and just clocking the RAM down. i wouldn't see why that wouldn't be a problem. Thank you though for youru suggestion. Thanks - DJ
-
Using Adobe CS2 on New Pro Book, Illustrator crashes consistently
I just got my MacBook Pro (3G RAM, 150G HD, External 120G HD, wireless mighty mouse, OSX 10.4.8) Installed Adobe CS2 Premium Edition.
Illustrator crashes every single time I use the Pathfinder tool (any filter).
Checked with Adobe, they say it is a problem between Illustrator and OSX 10.4.8 and I need to install 10.4.7, which they say will solve the problem.
How do I get a copy of 10.4.7 to fix this issue.
I will not go into how irritated I am that Adobe has not created an update to fix these incompatabilities or the fact that both Adobe and Apple know these problems exist yet do not mention it before you spend 3 grand on hardware or 1 grand on software. If an auto manufacturer did that they would be sued immediately. But since it is not my life, just my business that is in danger, who cares...
I know I said I wouldn't go there, but I am steamed!Greetings,
We just received 12 MacPros that shipped with 10.4.8,
so taking them back to 10.4.7 is not a realistic fix for this 10.4.8 bug.
We did do all other suggestions we could find short of that, on Adobe support, and in these forums: update to Illustrator CS2 12.0.1, toss all the legal HTML files that had bad fonts, close the Appearance
palet then close Illustrator, toss the Illustrator plist file, repair permissions,
but only got marginal results. In files that have complex paths or raster files embedded, or are large dimensionally,
using the Pathfinder tools still crashes Illustrator.
Anyone have any new suggestions that could help us?? We use Illustrator quite a bit, particularly in signage, and this is almost a show stopper for even bothering to set these Macs up! Anyone gone back to CS on a MacPro?
I have sent a note to Apple Feedback requesting a fix.. 10.4.9?? -
Why does illustrator crash every time I try to open an .svg?
Why does illustrator crash every time I try to open an .svg?
Dunno. Do you have an example SVG that crashes Illy on your computer?
-
Illustrator crashes at launch on Mac OS X 10.9!!
Please some one help meeeee.. i have brand new iMac 27... i can't use illustrator since 2 months...Illustrator crashes at launch on Mac OS X 10.9!!
Can you please share the crash thread Thread 0 from the crash log dialog which get displayed when Illustrator crashes ?
With Best Regards,
Raghuveer -
Yosemite crashes on boot after upgrading from lion
Downloaded Yosemite and installed - it then crashes on boot about 10 - 15% through (with Apple logo). Have restored Time Machine twice. *** is the problem? 2011 Mac Mini with zero third party software, thing gets bored daily just web browsing, playing music, and storing pictures... can Apple please produce some decent software for a change? Any solutions would be gratefully received
The next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.
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Why does Illustrator crash when saving to a new location on my new MacPro 13" Retina Pro running Yosemite?
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Adobe CS6 Illustrator crashes when saving (windows)
I have no problem opening my files, but as soon as I want to save my work or I have had the program opened longer than 20-30 minutes, Adobe Illustrator crashes. This problem just started yesterday, and a couple of days prior, Adobe suggested that I download the new update, I can't help but wonder if the update has something to do with the problem?
All my other Adobe programs seem to be working fine (i.e. Photoshop, InDesign).Nobody can tell you anything without proper system info or other technical details like crash logs or where for instance you are storing your files.
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When using some effects, a crash seems to occur. For example, when I use a dropshadow effect, Illustrator crashes. Any tips on fixing this? Im using 16.0.4. Thanks
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