Illustrator Crashing after installing OS X 10.10
Anyone have any idea why Illustrator keeps crashing after installing OS X 10.10 Yosemite?
Was working yesterday, but so far has crashed every time I have opened it up this morning,
TIA
Illustrator CS6 ran fine before I installed OS X 10.10 Yosemite on my MacBook Pro. But it never ran once afterwards. When I launch AI CS6, it says it needs a legacy version of Java. Did anyone else encounter this? I don't want to install the older version of java without knowing if it'll fix the problem, or what the impact will be to other programs which all seem to run fine after my upgrade to Yosemite. Any guidance out there?
Thanks,
-Eric
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Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
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-->
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1 com.apple.AppKit 0x97bdf20f CarbonGestureEndEventMonitorHandler + 329
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2 libdispatch.dylib 0x9affb546 _dispatch_mgr_thread + 52
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1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
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8 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
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10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
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0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
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11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
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10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
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7 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
8 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
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4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
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0 libsystem_kernel.dylib 0x9b119b76 __semwait_signal + 10
1 libsystem_c.dylib 0x9896afb7 nanosleep$UNIX2003 + 219
2 com.adobe.illustrator.plugins.Scripting Support 0x0fd5194b PluginMain + 447467
3 com.adobe.illustrator.plugins.Scripting Support 0x0fd33b23 PluginMain + 325059
4 com.adobe.illustrator.plugins.Scripting Support 0x0fd51a58 PluginMain + 447736
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 15:
0 AdobeAGM 0x01ad24ee AGMInitialize + 3325118
1 AdobeAGM 0x01ad60c2 AGMInitialize + 3340434
2 AdobeAGM 0x01a71fe5 AGMInitialize + 2930613
3 AdobeAGM 0x01a72185 AGMInitialize + 2931029
4 AdobeAGM 0x01a70460 AGMInitialize + 2923568
5 AdobeAGM 0x01ad529b AGMInitialize + 3336811
6 AdobeAGM 0x01b0fb68 AGMInitialize + 3576632
7 AdobeAGM 0x01b16555 AGMInitialize + 3603749
8 AdobeAGM 0x01a4f7ca AGMInitialize + 2789274
9 AdobeAGM 0x01a4cfba AGMInitialize + 2779018
10 AdobeAGM 0x01b10d48 AGMInitialize + 3581208
11 AdobeAGM 0x0179cdbc 0x1782000 + 110012
12 com.adobe.illustrator 0x006435fd AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3093997
13 com.adobe.illustrator 0x00642d54 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3091780
14 com.adobe.illustrator 0x00137057 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1155163
15 com.adobe.illustrator 0x00137737 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1156923
16 com.adobe.illustrator 0x001377ff AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157123
17 com.adobe.illustrator 0x00137944 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157448
18 com.adobe.illustrator 0x00137bcb AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1158095
19 com.adobe.illustrator 0x0013825d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1159777
20 com.adobe.illustrator 0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
21 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
22 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
23 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
24 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
25 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5c25 pthread_cond_timedwait$UNIX2003 + 71
3 com.adobe.illustrator 0x001397de AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1165282
4 com.adobe.illustrator 0x00136bb8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1153980
5 com.adobe.illustrator 0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
6 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
7 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9b119a26 __recvfrom + 10
1 libsystem_c.dylib 0x9896b0c9 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x204032d7 Invoke + 54887
3 ServiceManager-Launcher.dylib 0x20402376 Invoke + 50950
4 ServiceManager-Launcher.dylib 0x20401227 Invoke + 46519
5 ServiceManager-Launcher.dylib 0x20401279 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x20401303 Invoke + 46739
7 ServiceManager-Launcher.dylib 0x203fb706 Invoke + 23190
8 ServiceManager-Launcher.dylib 0x203fb8ef Invoke + 23679
9 ServiceManager-Launcher.dylib 0x203fc4cf Invoke + 26719
10 ServiceManager-Launcher.dylib 0x203fc5cd Invoke + 26973
11 ServiceManager-Launcher.dylib 0x203ff9b8 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x203ffc61 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x2040028f Invoke + 42527
14 ServiceManager-Launcher.dylib 0x2040048c Invoke + 43036
15 ServiceManager-Launcher.dylib 0x203f211a Login + 1654
16 ServiceManager-Launcher.dylib 0x203f36f7 Login + 7251
17 ServiceManager-Launcher.dylib 0x204009fb Invoke + 44427
18 ServiceManager-Launcher.dylib 0x20402f49 Invoke + 53977
19 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
20 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
21 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x15f8b3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x15fa5e4e APXGetHostAPI + 2708990
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x15f8b3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x161022b8 APXGetHostAPI + 4135528
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 20:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9b114f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b11416c mach_msg + 68
2 com.apple.CoreFoundation 0x90aa2d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x90aa2301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x90aa1b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x90aa197b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x9ad39095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x9ad38f0e -[NSThread main] + 45
8 com.apple.Foundation 0x9ad38e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 21:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9b119ace __select + 10
1 com.apple.CoreFoundation 0x90af2b86 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
3 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
4 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9b114fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x0fa1ab14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x0fa1b402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x0fa1b63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9b114fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x0fa1ab14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x0fa1b402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x0fa1b63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 24:: Dispatch queue: NetworkNearbyQueue
0 libsystem_kernel.dylib 0x9b114f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b11416c mach_msg + 68
2 com.apple.CoreFoundation 0x90aa2d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x90aa2301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x90aa1b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x90b64221 CFRunLoopRun + 129
6 com.apple.desktopservices 0x92d936c0 NetworkResolveContext::Resolve(__CFString const*, short&) + 236
7 com.apple.desktopservices 0x92d88b88 TFSInfo::FollowVirtualAlias(unsigned long, TCountedPtr<TFSInfo>&) const + 1044
8 com.apple.desktopservices 0x92d0dba2 TNode::FollowAlias(unsigned long) const + 178
9 com.apple.desktopservices 0x92d0c42e TNode::FollowAlias(TNodePtr&, OpaqueNodeRequest* const&, unsigned long) const + 1744
10 com.apple.desktopservices 0x92d27302 TNode::HandleResolveAlias(TCountedPtr<TNodeTask> const&, TNodePtr const&) + 92
11 com.apple.desktopservices 0x92ccea65 TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 389
12 com.apple.desktopservices 0x92cce81c ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke_2 + 87
13 com.apple.desktopservices 0x92cce77a ExceptionSafeBlock(void () block_pointer) + 137
14 com.apple.desktopservices 0x92cce6eb ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke + 86
15 libdispatch.dylib 0x9affc77f _dispatch_call_block_and_release + 15
16 libdispatch.dylib 0x9aff9396 _dispatch_client_callout + 50
17 libdispatch.dylib 0x9affbb07 _dispatch_queue_drain + 410
18 libdispatch.dylib 0x9affcfe3 _dispatch_queue_invoke + 126
19 libdispatch.dylib 0x9affb39e _dispatch_root_queue_drain + 72
20 libdispatch.dylib 0x9affc722 _dispatch_worker_thread2 + 39
21 libsystem_pthread.dylib 0x95ff2dab _pthread_wqthread + 336
22 libsystem_pthread.dylib 0x95ff6cce start_wqthread + 30
Thread 25:
0 libsystem_kernel.dylib 0x9b11a046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x95ff2dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x95ff6cce start_wqthread + 30
Thread 26:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x98e1588d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x98e1544a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x98e155fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x98df5c00 TimerThread + 89
7 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
8 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
9 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1c2ef830 ebx: 0x1c2ef830 ecx: 0x97db07b9 edx: 0x60000000
edi: 0x1c2f37c0 esi: 0x97bdf0d4 ebp: 0xbfffedd8 esp: 0xbfffeda8
ss: 0x00000023 efl: 0x00010206 eip: 0x939fb4a7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x60000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x10ddfe7 +com.adobe.illustrator (39 - 15.1.0) <A59087EC-3C72-CC25-4C18-47FAB3D91DFE> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x13fe000 - 0x14cbfe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x153d000 - 0x154dfff com.apple.carbonframeworktemplate (1.0 - 1.0) <02AB017F-BF6A-B96F-9D39-5F23B36EF2E5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1554000 - 0x156fff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x158a000 - 0x15cefff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <65C09343-06AC-9256-3260-70AFDEA99C82> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1633000 - 0x1633fff +SPBasic (0) <00D26E34-33A4-31BF-3516-87513A07D019> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1638000 - 0x163effb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1647000 - 0x175cfff +AdobeACE (1) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1782000 - 0x1ca8fff +AdobeAGM (1) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1df2000 - 0x1e2efff +AdobeARE (1) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1e38000 - 0x1e5eff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1e71000 - 0x1e8cfff +AdobeBIB (1) <5AA925B7-D30E-B230-1B81-7CB6E3B4F2DB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1e97000 - 0x1eb8ff7 +AdobeBIBUtils (1) <1B33B3A5-2460-EDE8-C54F-16C0335C613D> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1ec5000 - 0x21b7ff7 +AdobeCoolType (1) <90757246-5467-2606-4095-19B63B255F2F> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2244000 - 0x22dcfff +com.adobe.AdobeExtendScript (ExtendScript 4.1.28 - 4.1.28.13048) <A9394CC7-8E48-FE0F-FDB5-37D0FE77435B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x233d000 - 0x2420fef +AdobePDFPort (1) <26DE29E1-7799-DBE8-47AE-A95FEA7DE1EB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x2458000 - 0x2a8dfeb +AdobePDFL (1) <B295BDBD-65E8-CE6D-865B-79276D0507B2> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2bc3000 - 0x2c50ff7 +com.adobe.AdobeScCore (ScCore 4.1.28 - 4.1.28.13048) <68FB7168-645E-BD55-5EAA-007315B53997> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2c97000 - 0x2d37fef +AdobeSVGExport (0) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2d63000 - 0x3001ff2 +AdobeSVGRE (0) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x30df000 - 0x3137ff7 +AdobeXMP (0) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x3147000 - 0x31d3fef +AdobeXMPFiles (0) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x320c000 - 0x32d9ff3 +libicui18n.dylib.36.0 (36) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x333c000 - 0x3416fef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x3456000 - 0x3e06fff +libicudata.dylib.36.0 (36) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3e09000 - 0x41e1ff7 +AdobeMPS (1) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x4318000 - 0x4386ffb +com.adobe.amtlib (amtlib 4.0.0.21 - 4.0.0.21) <3090D254-587A-A820-DBCD-729C27532FC8> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x439d000 - 0x442eff7 +libicucnv.dylib.36.0 (36) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x444d000 - 0x4633ff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x46c5000 - 0x4730fe7 +com.adobe.amt.services (AMTServices 4.0.0.21 [BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00] - 4.0.0.21) <018F21DE-7E2E-C850-4C32-D4A2131ABF74> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x474c000 - 0x47c9fff +AdobeOwlCanvas (1) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
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0x106e3000 - 0x106f4ffb +com.adobe.illustrator.plugins.Segment ToolsHi,
I'm having exactly the same problem as you, I don't suppose you have found a fix for this have you?
Only consistent clue i'm picking up from the error logs in console is "CarbonGestureEndEventMonitorHandler", no idea what this relates too though.
Thanks,
Arron -
Illustrator crashes after fully started
Dear Adobe,
I'm using creative cloud on my iMac and have installed all programs. Every program starts correctly, but when I try to use Illustrator, it crashes while I have the ability to choose between "New File" and "Open File".
I've un-installed Illustrator and re-installed it several times, but it still keeps crashing.
I've also installed the same programs with the same account on my MacBook to test if it also crashes on my MacBook. Here it runs perfect.
Can you please help me fix this problem? I'm a graphic designer and I need Illustrator for my work.
Yours Sincerely,
Davy de JongDavy,
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
Otherwise, unwanted issues may linger even after uninstalling. -
Illustrator crashing after 16.0.1update, 16.0.2 update seems to have fixed it
I am running win7 with latest updates, running Illustrator (64-bit) from CS6 Web and Design Premium Suite.
Illustrator crashed 6 times this week after installing the updates from the end of last week (update 16.0.1). The updates that were released today seem to have fixed it, although I cannot absolutely confirm this.
I have spent the past hour trying to break the software doing the same tasks that caused crashes earlier this week, and then far more extreme tasks then I would ever actually do or need to do, and have not been able to recreate the same crash problems.
I have been using Illustrator for nearly 15 years, it's been very rare that I've ever experienced an illustrator crash like what was happening after the 16.0.1 update. I didn't have time to troubleshoot the issue until today, fortunately the 16.0.2 update seems to have resolved the issue. If the issue returns I will follow up with another post - it's rare though that I find an article that says "I've had this problem, but it looks like you fixed it". Thank you Adobe for the fix.my apps still dont work =[
new ones i download work but the old ones dont!!
how do i fix this? i dont want to uninstall every single app
and i have tris.. how can i re-download that?! i cant if i take it off
anyone know how to make my old apps work? -
The Sims 2 crashes after installing Nightlife or Pets Expansion Packs
I'm at the end of my rope, so I thought I would see if anybody out there can help me. I'm posting this on a few boards.
I've been a huge fan of the Sims ever since the first game was released. I got my first Mac a year ago, and The Sims 2 for it for Christmas. I put off purchasing any expansion packs - I had enough fun with the base game and downloaded custom content that I did not feel justified in spending the money. Then they made Pets, and I was sorely tempted. After playing with that expansion on my sister's new Windows Vista laptop, I decided that I would get it for my Mac for my birthday in July.
After I installed the expansion pack, my game would crash during the blue startup screen. I removed custom content, reinstalled the game, and tried everything else the Aspyr tech support could think of - including sending my disc back for a replacement copy.
I've included all of our correspondence below. Maybe someone out there has had a similar problem, or can think of what could be causing this issue.
Today I tried installing the Nightlife expansion pack, and was met with the EXACT same issue. Obviously there is something wrong with my Mac or the base game, or some bit of software or code on my system is screwing things up. . .
I'd really hate to sell the expansions online and then fork over the money for a copy of Windows and the PC version of Pets (I already own the base game). I'd hate to devolve back into a Windows user =+\
7/31 I sent a message to Aspyr Support through their website:
I just installed the Pets expansion on top of the Sims 2 base game. Now it crashes before the start-up screen has finished loading. I tried removing the downloads folder and the neighborhoods folder, in case something in there was not compatible. The game still crashes.
8/1
Greetings,
I'd recommend downloading the latest version of Quicktime from apple.com as well as our Pets patch via support.aspyr.com and see if that solves the issue. If not:
This error can occur for a number of reasons; Multiple installations of the game, unnecessary patching of the game, moving game files around after installing, installing the game to your desktop, or corruption of game files. Unfortunately a clean install is the only way to resolve this issue.
I recommend the following troubleshooting steps. Try running the Repair Disk Permissions function of the Disk Utility located in Applications/Utilities. Also, avoid installing the game to Applications or the Desktop; there are permissions conflicts that can arise when games are installed here. Games work best when they are installed in a separate games folder on the top/root level of your hard drive.
Reinstalling gets rid of any game data that may have become corrupt. Be sure to trash the game's preferences file(s) (com.aspyr."Sims2".plist) located in the Home/Library/Preferences folder. Common game file locations are Home/Library/Preferences and Home/Library/Application Support and Home/Documents when you do so. Then just trash the current copy of the game and install a new copy to the new games folder at the root of your hard drive. I'd also recommend doing a Spotlight search of your computer to make sure you've removed the game files / folders before reinstalling.
You can usually find specific removal instructions via the readme file located in the main game folder to use as a guideline for installing the game.
(From the Sims2 readme file)
To uninstall The Sims 2 and The Sims 2 Body Shop, drag the following to the trash:
"The Sims 2" folder which contains the game and The Sims 2 Body Shop applications
"home folder\Documents\EA Games\The Sims 2" folder
"home folder\Library\Preferences\com.aspyr.TheSims2.plist" file
"home folder\Library\Preferences\com.aspyr.TheSims2BodyShop.plist" file
"home folder\Library\Preferences\com.aspyr.TheSims2PackageInstaller.plist" file
If you have Sims 2 expansions you should run the game once by launching it from the hard drive before installing any expansions. This will create a new set of preference files and allow the installers for the expansions to properly install the software.
I hope this helps.
8/1
Thank you for your quick response. Sadly, the game still does not work. I tried all of your advice, then decided to make sure I had done everything I could possibly think of.
First, I moved my saved games (and downloads, user data, etc) to a folder on the desktop, so I could retrieve them later.
I ran the Repair Disk Permissions function.
I had the latest version of Quicktime, but I reinstalled it anyway. I also downloaded all available system updates.
I erased all of my remaining Sims data, including the preference files.
I rebooted. (not sure if this does much, but I know my old PCs worked better with reboots)
I installed the Sims 2 in a newly-created Games folder on the HD. I also installed the patch for the base game.
I played the game; it functioned properly.
I rebooted again and installed the Pets expansion and the patch.
It is behaving the same way as before - the game quits unexpectedly when the startup screen gets to "calibrating canine customization."
Oh, and I did not moved my saved data back into the game folders - I tried running it clean, first.
Is there anything else I can try? Or do I just give up and sell my expansion pack on eBay?
-Schenley
8/2
Hello,
Here are specific instructions for fixing the problems with Sims 2 Pets.
1. Start by removing any Sims DVDs from the drive
2. Drag The Sims 2 application folder from your Hard Drive to the trash
3. Drag The EA Games folder from the Documents folder to the trash
4. Drag the EA Games folder from the Users/Shared folder to the trash
5. Go to Home/Library/Preferences and drag to the trash the following files com.aspyr.thesims2.plist, com.aspyr.thesims2bodyshop.plist, com.aspyr.packageinstaller.plist (you might not have all of these files)
6. Empty the Trash
7. Do a search of the computer for The Sims 2 as well as EA Games and trash all Sims 2 files (remember to empty the Trash)
8. Launch the program called Disk Utility from the Application\Utilities folders
9. Select your main Hard Drive and run Repair Disk Permissions (this will insure your Mac is running at its best)
10. When this is done close all windows
11. Insert The Sims 2 DVD
12.Open the Sims 2 DVD and drag The Sims 2 folder to your Macintosh HD
13. This will take some time to copy over
14. When the files have finished copying open the HD and the Sims 15. folder and launch The Sims 2 Application
16.. close down the game
(17-20 only apply if you have University)
17. Insert the next expansion DVD University
18. Run the Expansion installer
19. launch the game
20. close the game
(21-24 only apply if you have Nightlife)
21. Insert the next expansion DVD Nightlife
22. Run the Expansion installer
23. launch the game
24. close the game
(25-28 only apply if you have Open for Business)
25. Insert the next expansion DVD Open for Business
26. Run the Expansion installer
27. launch the game
28. close the game
(29-36 only apply if you have Pets)
29. Insert the Pets DVD
30. Run the Pets installer
31. Launch the game
32. Close the game
33. Download The Sims 2 Pets 1.6 Rev A patch
http://support.aspyr.com/index.php?x=&mod_id=2&root=201&id=438
34. Run the Pets Patch Installer
35. Launch the game
Everything should be up and running properly at this point. Thank you for playing The Sims 2.
Have a nice day,
Aspyr Tech Support
8/2
Hello again,
I greatly appreciate how quickly you responded once more, but frustratingly the game is still not working. I burned my saved game info to a DVD so that I could erase every single Sim-related file on my system. I followed steps 1-16 exactly , then skipped to 29. But once I launched the game with Pets, the exact same problem occurred - it (un)expectedly closed when the startup screen got to "Calibrating Canine Customization."
I don't know what could possibly be going wrong, and it's very disappointing. Please let me know if there is anything else I should try.
8/3
Hello,
I am sorry you are still having problems with The Sims 2. In most cases checking to make sure you have all the latest Apple updates and a fresh install will fix this problem.
Here are a few things to check for:
1. Make sure the game is installed on the boot volume, the main hard drive.
2. Don't put the game in your Applications folder. There are permissions conflicts that can arise when games are installed here. Install the game to the root level of your drive instead.
3. Run the permissions repair. To do this, launch the Disk Utility located in the Utilities folder in the Applications folder. The second tab will allow you to repair permissions.
4. Remove the game completely (search for all game files) and run the install again, and choose the Macintosh HD as the destination for the install. When you launch the game, leave all in-game graphics settings at the defaults. Then reinstall the patch.
Here's something else you can try. Uninstall the game again, move ALL files related to game to the trash and empty it. Do a search on your entire computer to make sure that you got everything. Disconnect any peripherals from your computer except for the keyboard and mouse, create a New User account, reboot the computer and log into the new user account. Then reinstall the game. Choose your Macintosh HD as the destination to install to, and after initially launching the game, leave all in-game graphics/resolution settings at the defaults.
Have a nice day,
Aspyr Tech Support
8/3
Sorry, it's me again.
I've done everything you suggested in this and the other e-mails, to no avail.
-my system is fully updated.
-ALL Sims 2 files trashed and emptied.
-Permissions repair run.
-peripherals unplugged.
-New user created.
-Rebooted and logged in as new user.
-Installed directly to HD.
-Launched + closed game.
-Installed Pets Exp.
-Launched - failed. It crashed at the very same point during startup.
-downloaded and installed patch; still failed.
I'm ready to restore my base game saved files from their DVD and sell the expansion pack on eBay.
8/3
There is one last thing to try and that is to assume there is something wrong with the Pets DVD. We offer a disc replacement service for $10 or, if you have purchased the disc in the last 90 days, it is free.
8/16/07
I received my replacement disc today, and quickly installed it after backing up my files. The game still crashes at the same point during startup. Is it time to give up?
8/16/07
Hello,
I am very sorry the Pets expansion has not worked for you. I have never run into a situation where nothing will fix the problem. In all cases with the Sims 2 or expansions a disc replacement fixes the problem. I would guess that there is some obscure Apple issue causing the Pets to crash.
Have a nice day,
Aspyr Tech SupportI finally got the solution from a friend at the TSR forum. It was a problem with QUicktime 7.2. I needed to install this update:
http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html -
Macbook with osx 10.6.8 crashes in the album mode(middle one) after installing itunes 10.6? It still crashes if I open itunes in the sfe mode.
iTUNES 10.6.1.7
How do I restore the original iTUNES that recognizes our music libraries and our iPODS?
Thanks for your consideration.
Message was edited by: mrtruffles -
Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105aab000 - 0x105b70fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bbd000 - 0x105dcbfff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105e0d000 - 0x1065e0ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106698000 - 0x106798ff7 +com.adobe.PDFPort (AdobePDFPort 2.1.0.19734 - 2.1.0.19734) <8C850D5F-FCF1-8620-6DAE-240667C80F9A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x1067ac000 - 0x1067d1ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x10680d000 - 0x106853fe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x106860000 - 0x10690efef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10694b000 - 0x106a07fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x106a29000 - 0x106d3ffff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106e0b000 - 0x106e25ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106e2e000 - 0x106e47fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e4e000 - 0x106f32fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f43000 - 0x106f4bfef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <C4819F09-AB6C-1282-F489-48671509CE71> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106f65000 - 0x106f7eff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <CD4FF487-E0AA-0D76-A87D-9252F242C314> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106fa0000 - 0x107054fef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <FD24C4C8-AA95-3FB1-6350-639D50D7ACEF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1070e0000 - 0x10714dfef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <4BD779CA-98D8-9DC5-4B79-2E30E102EE31> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x107250000 - 0x10725dfff +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) <B0761444-05C8-F8AC-B3F3-CBA2C83129AC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x107272000 - 0x107274ff7 +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) <5A598FE6-82A6-D73A-B509-9A2902097AFE> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10727b000 - 0x107287fff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.0) <92B1610F-451D-3684-8882-599DB6B00C23> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1072a5000 - 0x1076efff7 +com.adobe.dvaadameve.framework (6.0.0 - 6.0.0.0) <3921F600-9022-192D-BC1B-D5D2A3A96CBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x107d4a000 - 0x107e35fe7 +com.adobe.dvaai.framework (6.0.0 - 6.0.0.0) <E9ECB4F4-B4C8-8D8F-1362-255FC8986938> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x107ee1000 - 0x1080d5fff +com.adobe.dvacore.framework (6.0.0 - 6.0.0.0) <E0CC2892-B8B1-7439-494E-0FFB4D07E7F9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10829d000 - 0x1087bdfff +com.adobe.dvaui.framework (6.0.0 - 6.0.0.0) <86B829A9-FF1A-DEDA-26F7-D3BA4EF7AF35> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x108ccb000 - 0x108d98ff7 +com.adobe.dvaworkspace.framework (6.0.0 - 6.0.0.0) <92204BF4-539F-C35E-8F5C-DA4AD4B48568> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x108e8c000 - 0x108f78ff7 +com.adobe.exo.framework (6.0.0 - 6.0.0.0) <D136ACCA-E1C5-6D39-16DE-411471D06AED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x1090c2000 - 0x109140fff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x109151000 - 0x10917dff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
0x109196000 - 0x1091a4ff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
0x1091ba000 - 0x1091bffff com.apple.agl (3.2.1 - AGL-3.2.1) <1A57AE22-37F6-3A2E-8098-183B280EEEA9> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1091c6000 - 0x1091cffff +com.adobe.dvaflashview.framework (6.0.0 - 6.0.0.0) <841D0780-EF72-47D9-1D87-73F4528EB337> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x1091dd000 - 0x1091e1ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x109278000 - 0x10927aff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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