Illustrator crashing with PNG export. Argh.
Newly-installed Illustrator 2014 crashes whenever I try to export to PNG. When I click on use artboard, I get the Rainbow Pinwheel of Death and then it crashes. I tried it with Illustrator CC6 and the same thing happens. Argh. I'm running Mac OSX 10.10. I've searched through the forums and found nothing similar. Anybody have any advice?
jvsiclen,
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
Similar Messages
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Motion Crashes with all exports
Greetings...
I need some serious help! I'm very frustrated because every time I try to export an animation, Motion crashes with no explanation.
My animation is simple: 30sec, standard 4:3; exporting as uncompressed 8bit with alpha channel. All other settings set to best with motion blur on.
Please help if anyone knows a simple patch.
Cheers!Hi after several headaches, reinstalls of FCP, etc, i realized that Motion was crashing (in my case), because of 2 specific reasons (Leopard 10.5.2 with FCP with latest updates):
1. Using big or complex vector art (ais), have made crash motion (rendering too), if i set the quality to "best".
Solution: always keep the Quality in the views and render in normal mode.
2. Motion repeatedly crashed, sometimes at the start up, calling for an error in the Ozone or Lithium plugin (almost got crazy for this in a deadline).
Solution: Deactivate the previews in "timeline" and specially "layers" panel, (timeline is deactivated in preferences/appearance/timebar display set to "name", and in layers there is a little arrow in the upper right corner of the panel just uncheck "preview".)
This after several days of trial an error, after this 2 changes i went from almost every minute crashes (including render), to 1 crash at day.
I hope this work for someone else too. -
I cannot export to pdf without crashing.
I have deleted preferences, started in safe mode, used another account, deleted font caches, repaired permissions, sworn a lot (made me feel better)
Now I don't know what else to do.
the crash report is below, can anyone read these?
Process: Adobe InDesign CS4 [228]
Path: /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4
Identifier: com.adobe.InDesign
Version: 6.0.5.602 (6050)
Code Type: X86 (Native)
Parent Process: launchd [90]
Date/Time: 2010-06-03 08:11:22.561 +0100
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 422 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 119 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: BDEF0552-6238-4975-AAB3-F066EF7A8835
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006e676973
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x6e676973 0 + 1852270963
1 AdobePDFL 0x2ab7882c CosDocEnumEOFs + 27326
2 AdobePDFL 0x2ab76bab CosDocEnumEOFs + 20029
3 AdobePDFL 0x2ab78fea CosDocEnumEOFs + 29308
4 AdobePDFL 0x2aa86a26 ASTextIsEmpty + 1146
5 AdobePDFL 0x2a930a1f PDFontPSFlushIncrGlyphList + 65853
6 AdobePDFL 0x2a930be6 PDFontPSFlushIncrGlyphList + 66308
7 AdobePDFL 0x2a933213 PDFontPSFlushIncrGlyphList + 76081
8 AdobePDFL 0x2a935d66 PDFontPSFlushIncrGlyphList + 87172
9 AdobePDFL 0x2a91ada6 PDFLPrintDoc + 6322
10 AdobePDFL 0x2a9e5f50 PDSetHostEncoding + 2412
11 AdobePDFL 0x2a9e60a6 PDSetHostEncoding + 2754
12 AdobePDFL 0x2a91e13a PDFLInitFriends + 2122
13 AdobePDFL 0x2a91dc48 PDFLInitFriends + 856
14 com.adobe.InDesign.PDF 0x2a6decd6 GetPlugIn + 1085846
15 com.adobe.InDesign.PDF 0x2a6e06ba GetPlugIn + 1092474
16 com.adobe.InDesign.PDF 0x2a6e0caf GetPlugIn + 1093999
17 com.adobe.InDesign.PDF 0x2a6e0f30 GetPlugIn + 1094640
18 com.adobe.InDesign.PDF 0x2a6e12a9 GetPlugIn + 1095529
19 com.adobe.InDesign.PDF 0x2a6e133e GetPlugIn + 1095678
20 com.adobe.InDesign.PDF 0x2a6deaac GetPlugIn + 1085292
21 PublicLib.dylib 0x013f51cc CPDFAcquire::CPDFAcquire() + 60
22 com.adobe.InDesign.PDF 0x2a5cdfcd 0x2a59e000 + 196557
23 PublicLib.dylib 0x013b2682 Command::DoImmediate(short) + 34
24 com.adobe.InDesign.Utilities 0x267785c3 0x26776000 + 9667
25 com.adobe.InDesign.Utilities 0x267787ec 0x26776000 + 10220
26 ...adobe.InDesign.AppFramework 0x2571913e 0x25700000 + 102718
27 PublicLib.dylib 0x013b2f8b CmdUtils::ProcessCommand(ICommand*) + 59
28 com.adobe.InDesign.PDF 0x2a5ed3dc GetPlugIn + 96412
29 PublicLib.dylib 0x013cea9f CExportProvider::ExportToFile(IDFile const&, IDocument*, IPMUnknown*, PMString const&, K2::UIFlags) + 383
30 ...e.InDesign.Import Export UI 0x2660ba8b GetPlugIn + 15787
31 ...e.InDesign.Import Export UI 0x2660c86f GetPlugIn + 19343
32 com.adobe.InDesign.PDF UI 0x3f7f6786 GetPlugIn + 152790
33 ...Design.Generic Style Editor 0x2c3ecec1 GetPlugIn + 15809
34 com.adobe.InDesign.Actions 0x28e16c03 GetPlugIn + 15171
35 com.adobe.InDesign.Actions 0x28e1ba3b GetPlugIn + 35195
36 ...adobe.InDesign.AppFramework 0x25702803 0x25700000 + 10243
37 com.apple.HIToolbox 0x018d30a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
38 com.apple.HIToolbox 0x018d2370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
39 com.apple.HIToolbox 0x018f4b55 SendEventToEventTarget + 52
40 ...adobe.InDesign.AppFramework 0x257038f7 0x25700000 + 14583
41 ...adobe.InDesign.AppFramework 0x25726b3e GetPlugIn + 16750
42 com.adobe.InDesign 0x000026eb main + 187
43 com.adobe.InDesign 0x00001fb2 start + 258
44 com.adobe.InDesign 0x00001ed9 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x000ffb42 kevent + 10
1 libSystem.B.dylib 0x0010025c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x000ff719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x000ff4be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x000fef41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x000fed86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x000d935a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00106ea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x00135a28 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x022d4465 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x022cfe0f MPWaitOnQueue + 250
5 PMRuntime.dylib 0x0030f668 MemUtils::GetAvailMem() + 296
6 ...ple.CoreServices.CarbonCore 0x022b3eb6 PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x00106a19 _pthread_start + 345
8 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x000d92fa mach_msg_trap + 10
1 libSystem.B.dylib 0x000d9a67 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x0237bde8 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x00106a19 _pthread_start + 345
4 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x00107262 __semwait_signal + 10
1 libSystem.B.dylib 0x00106f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x00108bb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x022e8aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x022d443d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x022cfe0f MPWaitOnQueue + 250
6 AdobeACE 0x0034938d 0x318000 + 201613
7 AdobeACE 0x00348d85 0x318000 + 200069
8 ...ple.CoreServices.CarbonCore 0x022b3eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x00106a19 _pthread_start + 345
10 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x00107262 __semwait_signal + 10
1 libSystem.B.dylib 0x00106f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x00108bb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x022e8aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x022d443d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x022cfe0f MPWaitOnQueue + 250
6 AdobeACE 0x0034938d 0x318000 + 201613
7 AdobeACE 0x00348d85 0x318000 + 200069
8 ...ple.CoreServices.CarbonCore 0x022b3eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x00106a19 _pthread_start + 345
10 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x00107262 __semwait_signal + 10
1 libSystem.B.dylib 0x00106f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x00108bb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x022e8aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x022d443d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x022cfe0f MPWaitOnQueue + 250
6 AdobeACE 0x0034938d 0x318000 + 201613
7 AdobeACE 0x00348d85 0x318000 + 200069
8 ...ple.CoreServices.CarbonCore 0x022b3eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x00106a19 _pthread_start + 345
10 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 com.adobe.amt.services 0x236da552 C_EULA_AskToAcceptEULA + 21368
4 com.adobe.amt.services 0x236d5995 C_EULA_AskToAcceptEULA + 1979
5 com.adobe.amt.services 0x236da5b0 C_EULA_AskToAcceptEULA + 21462
6 libSystem.B.dylib 0x00106a19 _pthread_start + 345
7 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x000d940e mach_wait_until + 10
1 libSystem.B.dylib 0x001608d5 nanosleep + 345
2 ...obe.InDesign.Application UI 0x259ea732 0x259d9000 + 71474
3 ...obe.InDesign.Application UI 0x259ed633 0x259d9000 + 83507
4 ...adobe.InDesign.AppFramework 0x257e9a09 GetPlugIn + 815161
5 ...adobe.InDesign.AppFramework 0x257ec252 GetPlugIn + 825474
6 ...oost_thread-mt-1_34_1.dylib 0x018973a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
7 ...oost_thread-mt-1_34_1.dylib 0x018967e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
8 libSystem.B.dylib 0x00106a19 _pthread_start + 345
9 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01894080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x257ec16f GetPlugIn + 825247
5 ...oost_thread-mt-1_34_1.dylib 0x018973a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x018967e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x00106a19 _pthread_start + 345
8 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01894080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x257ec16f GetPlugIn + 825247
5 ...oost_thread-mt-1_34_1.dylib 0x018973a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x018967e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x00106a19 _pthread_start + 345
8 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01894080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x257ec16f GetPlugIn + 825247
5 ...oost_thread-mt-1_34_1.dylib 0x018973a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x018967e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x00106a19 _pthread_start + 345
8 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01894080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x257ec1f9 GetPlugIn + 825385
5 ...oost_thread-mt-1_34_1.dylib 0x018973a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x018967e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x00106a19 _pthread_start + 345
8 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01894080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x257ec1f9 GetPlugIn + 825385
5 ...oost_thread-mt-1_34_1.dylib 0x018973a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x018967e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x00106a19 _pthread_start + 345
8 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 TINthread.dylib 0x29ee07a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x29ee083f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libSystem.B.dylib 0x00106a19 _pthread_start + 345
6 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x000d940e mach_wait_until + 10
1 libSystem.B.dylib 0x001608d5 nanosleep + 345
2 ...sign.Support for JavaScript 0x2eef653f GetPlugIn + 336367
3 ...sign.Support for JavaScript 0x2eef659f GetPlugIn + 336463
4 ...sign.Support for JavaScript 0x2eed251e GetPlugIn + 188878
5 ...sign.Support for JavaScript 0x2eef685f GetPlugIn + 337167
6 libSystem.B.dylib 0x00106a19 _pthread_start + 345
7 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x000d92fa mach_msg_trap + 10
1 libSystem.B.dylib 0x000d9a67 mach_msg + 68
2 ...ia.Flash Player.authplaylib 0x31cbb63e ExternalPlayer_Initialize + 1865604
3 libSystem.B.dylib 0x00106a19 _pthread_start + 345
4 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x31ae7ba6 0x31800000 + 3046310
4 ...ia.Flash Player.authplaylib 0x31b09f81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x31ae7f98 0x31800000 + 3047320
6 libSystem.B.dylib 0x00106a19 _pthread_start + 345
7 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x31ae7ba6 0x31800000 + 3046310
4 ...ia.Flash Player.authplaylib 0x31b09f81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x31ae7f98 0x31800000 + 3047320
6 libSystem.B.dylib 0x00106a19 _pthread_start + 345
7 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x31ae7ba6 0x31800000 + 3046310
4 ...ia.Flash Player.authplaylib 0x31b09f81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x31ae7f98 0x31800000 + 3047320
6 libSystem.B.dylib 0x00106a19 _pthread_start + 345
7 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x000d9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00106eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0014f42f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x31ae7ba6 0x31800000 + 3046310
4 ...ia.Flash Player.authplaylib 0x31b09f81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x31ae7f98 0x31800000 + 3047320
6 libSystem.B.dylib 0x00106a19 _pthread_start + 345
7 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x000d934e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x022e6212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x35b2feff 0x35b00000 + 196351
3 ...ple.CoreServices.CarbonCore 0x022b3eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x00106a19 _pthread_start + 345
5 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x000d934e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x022e6212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x35b2feff 0x35b00000 + 196351
3 ...ple.CoreServices.CarbonCore 0x022b3eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x00106a19 _pthread_start + 345
5 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x000d934e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x022e6212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x35b2feff 0x35b00000 + 196351
3 ...ple.CoreServices.CarbonCore 0x022b3eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x00106a19 _pthread_start + 345
5 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x000febd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x000ff168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x000fed86 start_wqthread + 30
Thread 25:
0 libSystem.B.dylib 0x000f8286 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x0209282d __CFSocketManager + 1085
2 libSystem.B.dylib 0x00106a19 _pthread_start + 345
3 libSystem.B.dylib 0x0010689e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffd5de ebx: 0x2ab7870e ecx: 0x00000000 edx: 0x2065626f
edi: 0xbffffbb4 esi: 0x000009b0 ebp: 0xbfffd588 esp: 0xbfffd56c
ss: 0x0000001f efl: 0x00010206 eip: 0x6e676973 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x6e676973
Binary Images:
0x1000 - 0x3ff7 +com.adobe.InDesign 6.0.5.602 (6050) <FAD3E3CD-F693-557E-EA37-F18CC2F26B61> /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4
0x8000 - 0x8fff +InDesignModel ??? (???) <04F752B0-79DF-B0C0-0D40-E5D56F5E6763> /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xc000 - 0xcfff +InDesignModelAndUI ??? (???) <2822805A-73B5-F1C1-F21F-77EA75E194B8> /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x10000 - 0x10ff7 com.apple.Carbon 150 (152) <811FC695-B346-354A-EDEA-1D243DE50BC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x2954e000 - 0x29591fff +com.adobe.InDesign.Asset PubLibrary 6.0.5.602 (???) <11A74B29-67E0-75EA-9567-6D0D7I bought font doctor and ran that . It removed quite a number of fonts. restarted and created new preferences and tried again, same thing happened.
Uninstalled & Reinstalled the whole of CS4 standard last night, still same thing happens.
So far it quits when I try to export to pdf (although writing to postscript works via print menu) and when I try to package the file.
Is there a way of disabling all fonts so I can test if it is fonts? I have deactivated all fonts apart from system fonts using Font Explorer.
Final thing I can thing of is to reinstall osx but time is not on my side!
Stop press::: just used font explorer to clean system fonts folder. it removed buckets of fonts installed by CS4, microsoft and iworks (which I don't have???). That cured the problem. So now I have 300 odd fonts with no where to go.
why so many fonts installed??? I will have to figure out which out of the 300 was causing the problem. -
Classic Freezing & OSX Illustrator crash with error 37
Recently forced into using Tiger as the newest G5's will no longer run 10.3.9.
We use 2 classic applications, but these are freezing the whole machine at random intervals - causing the power button to be held to restart the machine (Tiger completely unresponsive)
Illustrator 10.0.3 (OSX) also crashes, with error code -37 whenever classic is running (this is also at random intervals, but does not freeze the machine completely). It works fine when classic is not running.
Anyone know what is going on or have any suggestions to attempt to correct this? Any help appreciated.
Cheers,
MarkHenrik,
Did you reinstall after updating to Yosemite? That is normally recommended.
Apart from that, many have serious difficulties running CS4 with Yosemite at all.
Has the combination been running successfully, before the issue?
If so, you may have a look at the list; the most likely relevant parts of 5) are items 1) and 11).
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
I've got a 42-page file that, as of this morning, won't export to a PDF.
The export crashes around page 29-30, and examination of those pages
found nothing out of the ordinary. The crash sometimes refers to memory
locations, but it usually just reports "cannot export" and freezes.
I'm not using that Suitcase thing previously mentioned, no special font
managers.Try exporting pages 1-29 to PDF. Did that crash? Then export single pages 29, 30 and more and see if the PDF cannot export on any of those pages. You might be able to work out which page has a problem. The page could be looking for an image that isn't linked correctly, or an invisible item that's looking for something that isn't there.
-
Illustrator Crashes with printing in 10.6.8
I'm trying to print directly from Adobe's Illustrator CS (when I click the app it says that it's version 11). I was printing just fine from the program on October 29. The printer I'm using is the HP C6280. Today (November 14th) I'm attempting to print and it will not. When "print" is selected in the program, either with a short cut or manually, the colour wheel begins to spin then it pauses, looks like it's about to open the print dialog but then the colour wheel re-appears and never stops spinning. The program doesn't crash itself but stops responding forcing me to use the force quit box. Therefore I have no error message to show. I've tried numerous times to print with no luck.
I've read previous suggestions that say re-install it - I have with no change. Another said to try de-selecting layers, not using layers, simplify the image - again, no change. I've tried printing the images that I was printing in October and it will not print those either.
I have performed no updates to the computer, printer drives or illustrator. The only thing that has changed on my computer is the addition of more music from the itunes store.
I've tried printing in other programs with success, mostly. I say mostly because when I'm printing the same file from a different program it's adjusting the margins in annoying ways. When I print borderless in photoshop it does print but cuts off a 1/4 inch on the right hand side and bottom of the image; the image does print to the edge of the page but the 1/4 inch is lost off the page. If I print regularly (non borderless) it's adding a margin of about a 1/4 inch and cuts the photo off with blank for the 1/4 inch. If I print from preview or adobe reader it prints the blank margin and scales the photo down by a 1/4 inch. Also when I attempt to print the image from preview it adds a printer mark down the right hand side of the page. Sometimes it's miniature text, sometimes just a line.
Anyone have any solutions for either of these problems? Whether solving illustrator's crash or the image being cut off?
Thanks for your help.ds store wrote:
Since…Apple is refusing to supply security updates for 10.6.8 and earlier,
Why are you saying that? AFAICT, SL is still being supported, Maybe not at the frequency level you'd prefer, but security updates are amongst the recent ones. -
Illustrator crashes with each attempt to launch with Mavericks
This error just began occuring after the update to Mavericks. Photoshop and indesign have launched fine. Illustrator is crashing every time.
Please try updating Adobe application manager as mentioned in the link below.
http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html
If still you face the same issue with Adobe illustrator, Please delete the old preferences.
http://help.adobe.com/en_US/illustrator/cs/using/WS714a382cdf7d304e7e07d0100196cbc5f-630ca .html
Let us know if it works.
Regards,
Ashish -
Illustrator crashing with Maverick
Please HELP! I updated my laptop to the Apple operating system Maverick. When I open Illustrator it just keeps freezing and crashing. I have reinstalled Illustrator multiple times, updated Java and I have none additional plugins. Does anyone have any suggestions?
Hi (again)
When the application is freezing on launch, does the splash screen show "loading fonts" anywhere?
Are you using any font management utilities on your computer?
Have you tried starting with fresh preferences? Hold Cmd-Opt-Ctrl-Shift when launching. -
Adobe Illustrator crashes with large files
when i open illustrator to view or edit a larger file i get
once i hit ok, this is what i get
this particular file is 588MB and it is an iAI file
the computer im running this on is spec out to the following
Win7 Ult 64bit
I7-3770K cpu
32 gb ram
WD 500 GB Veloci Raptor
samsung ssd 840 evo 120 gb scratch drive
paging file set up as min 33068 max 98304
i tried with and with out extra scratch disk, with paging file set and with paging file set to system managed.
i have uninstalled ai and re installed same responseA 588 MB AI File? From where? CS5 is 32bit and expanding such a large file may simply go way beyond the measly 3GB you have in AI plus if it was generated in another program there may be al lsorts of otehr issues at play. This may be a hopeless cause and require you to at least instal lCS6 or CC 64bit as a trial...
Mylenium -
Could someone help with question about PNG export from Illustrator?
I am having issues with PNG exports from Illustrator not opening up once exported.
ANd exactly sorry, this is useless. You have not provided any details about your export settings, version of AI, system info, how you are trying to view and so on. Just saying that it doesn't work is simply not good enough.
Mylenium -
Hi - I remember back in the day...a long time ago, illustrator created a file (some obscure illustrator name) that you would be able to access when illustrator crashed (with some hunting). You could usually find it in the trash or on your desktop somewhere. Does CS3 still do that?
With certain crashes, Illy will save a backup copy to the desktop before going down in flames. That only works when the flames don't reach the "save a backup copy" command first...
In my experience with CS2, about 1 crash in 30 will save a copy. I just got CS3, (yeah, I know...) and I have yet to have a crash that saved a backup. -
Problems with PNG colors in illustrator
I'm beyond frustrated with illustrator's png export at this point, contacted adobe customer service 3-4 times with no answer, already made a post about this with no solution, here is the problem; everytime I export from illustrator as a png the color changes. It doesn't matter if I am working in RGB or cmyk, the color will always change, typically the colors just look faded/ less saturated. There is no way for me to match the color of an exported jpeg to an exported png. This is a problem because when I give my clients their logo in png I need to import it into photoshop or preview to change the color coding so that it matches the previous jpegs I would sent them, now while working with packaging (cmyk document) the png export looks pretty faded, but it prints fine. Is this typical? My in illustrator colors look fine and are the same as my jpeg exports, the only thing that has a different color look is png exports, no matter if I choose embed color profile (save for web), assign profile, bascially any color choosing option in illustrator. I'm wondering what does everyone else do when their client wants the logo in a png? Do you just work around this with assigning a profile in a program other than illustrator?
I am afraid that the workaround is all you can do at the moment; open the png file in Photoshop and assign sRGB profile (you can set the Ask when Opening for missing profiles in the Photoshop color settings).
There is no way to embed a color profile in a .png file in Illustrator (like you can in Photoshop's Save for Web dialog)
But that looks like a good feature request:
Adobe - Feature Request/Bug Report Form -
I want to export an image (bitmap PNG or PSD) as a PNG with transparency in 72 dpi.
InDesign CC 2014 makes the PNG very pixelated. InDesign CC looks fine.
Is this a bug or a feature?I meant the PDF export is no option for me. The 300 dpi PNG export is better for my workflow but not the best.
But if you can export a PNG, open it into PS, resample, resave, you could also export the page as PDF/X-4 and open it as 72ppi and save as png.
If you are using OSX this AppleScript will do that:
http://www.zenodesign.com/forum/IDtoPDFtoPNG.zip
There have always been problems with ID's png export -
PNG Export from Illustrator 8 Washed Out When Opened in Fireworks MX
When I export a file containing line art from Illustrator 8 as a PNG and open it in Fireworks MX, the lines and colors are washed out. Why is this?
If you are talking about the sharpness of shapes, it's probably because the image is now made up of pixels, not paths. When you export the AI file to PNG, you rasterize it.
If you are talking about color accuracy, you will have to get into the whole issue of color management settings beween your applications.
Was the AI document CMYK or RGB? What are your PNG export settings? Did you use Export or Save For Web?
What versions of both programs are you using?
Can you post AI and FW screen shots of at least a portion of the artwork?
JET -
Adobe Illustrator Draw will not export to desktop Illustrator with the photo layer turned on.
Adobe Illustrator Draw will not export to desktop Illustrator with the photo layer turned on. This severely strains my workflow and makes it incredibly hard to add the image after it is exported to the desktop Illustrator. Is this being fixed??
This is a new bug in our latest release, and we apologize for not catching it before it went out. We are putting together a patch to address the issue. The only workaround at this point is to delete the photo and then send to Illustrator again.
Thank you,
Frank
Draw Engineering
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