Illustrator CS file saving issues

Since migrating to Vista from XP, my Illustrator CS will not allow me to save documents. Every time I try to save, an error message comes up reading "This is a read only file or it is open in another program", which it is not. I must use a save-as every time I save which creates many versions. I also cannot delete these files (same error message). Has this happened to anyone else? Are there any fixes?

Turn off UAC and promote yourself to administrative priviliges or adjust your group policies accordingly. Legacy software is not aware of Vista's security stuff and will not correctly be able to request the respective file handling commands, hence existing files cannot be modified. To salvage you files already in place, log in as admin, select them, right-click --> Properties --> Security --> Advanced --> Take ownership. You should then be able to at least manipulate them as admin.
Mylenium

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File Saving Issue

All yesterday I noticed an issue that has never occurred before. Whenever I save, save as or export, I get a pop-up that says "Replace Files" and it lists the files in the directory. Then if I select replace, it replaces the file, but also saves another one with a -01 after the filename. (Example: filename.eps and filename-01.eps) Normally, I hit ctrl+s and it just saves. Now it does this replace file thing every time. Additionally, it does the same thing when I save as PDF, or export to JPEG. Is this something that I can turn off? I couldn't find it in preferences or anything. I've attached a pic of the message.
Any help is appreciated. Thank you.

Which version of Illustrator are you using? Seems like I remember something like this, but it was back in version 8-10 or so. It's been a long time, so I can't remember what the cause/solution was.
Does it occur with all files, or just the one you are currently working on? Try creating a brand new doc, save it, close it, then re-open and try to make revisions and re-save. Did it happen again?
Could possibly be a file permission problem, but I don't think so since you were able to save to the original file along with the extra one with the "-01".
-JM

Internet file saving issues

I used to be able to save files from the internet to my desktop, but am suddenly unable to do so. I have used both Safari and Firefox browsers running on Roadrunner. When I try to save email messages (usually AOL) no messages are actually saved, just a link to AOL. Sometimes web pages save, but usually not, and there does not seem to be a pattern. Even when I select to save "web complete" settings, it fails to save the accompanying folder with the content info. AOL tech say its an Apple issue. Anybody else having this problem? Any ideas? This is a feature I have relied on over the years to let me read info and mail 'offline' without having to venture back into cyberspace.
Any help appreciated.
Thanks,
Rick
G4 Mac OS X (10.3.9) 1.25gig/lots of RAM and drive space

You can do that no problem.
Here is short list of approved cards. Not entirely accurate, but good start.
Note: Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model. (Laptop and desktop versions have slightly different names.)
nVidia GeForce 8000, 9000, 100, 200, 300, 400, 500 series
nVidia Quadro 400, 600, 2000, 4000 (Mac & Win), CX, 5000, 6000
AMD/ATI Radeon 2000, 3000, 4000, 5000, 6000, 7000 series
AMD/ATI FirePro 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900
Intel Intel HD Graphics, Intel HD Graphics P3000, Intel HD Graphics P4000
Note: ATI X1000 series and nVidia 7000 series cards are no longer being tested and are not officially supported in CS6 – some basic GL functionality may be available for both these cards.

Corrupt file/saving issues

Keynote suddenly wants to save every time I make a change. It is paralyzing, saving every ten seconds. This only happens with one file, others are normal, so it must be corrupt. Tried pasting all the slides into a new file. Nothing. How does one uncorrupt a file?
Mahalo nui loa—that’s our Hawaiian thank you for helping!

After fussing for hours, I discovered it was the presence of a QuickTime movie I had placed on one slide that was causing my grief. I removed the movie, edited the other slides without the hassle of constant saving, and then put the movie back in place when I was done.
Hope this helps others facing this saving glitch.

IDCS4 and Mac Servers - File Saving issues

seems intermittent but.... we have a Mac G5 running Server 10.5.5 where we store all of our customer artwork/files. We use iMacs as workstations (up-to-date on system as well) and access our files with them. Opening a file works fine but when I hit CMD-S to save it asks me where to save instead of just saving the file.
though in some testing today it seems fine. anybody else seen this?

You can do that no problem.
Here is short list of approved cards. Not entirely accurate, but good start.
Note: Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model. (Laptop and desktop versions have slightly different names.)
nVidia GeForce 8000, 9000, 100, 200, 300, 400, 500 series
nVidia Quadro 400, 600, 2000, 4000 (Mac & Win), CX, 5000, 6000
AMD/ATI Radeon 2000, 3000, 4000, 5000, 6000, 7000 series
AMD/ATI FirePro 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900
Intel Intel HD Graphics, Intel HD Graphics P3000, Intel HD Graphics P4000
Note: ATI X1000 series and nVidia 7000 series cards are no longer being tested and are not officially supported in CS6 – some basic GL functionality may be available for both these cards.

Excel file saving issue

I have an excel file on my OSX Server. When I opening from the server window, I can modify the file and save it. If I take that file and make an alias on my dock, I can open it, modify it but O have to save it with a different filename. I have also noticed that when I open it via the alias it add a number to the end of the filename in the document header (filename1.xlsx). If I close it and open it again it increases the number by one (filename2.xlsx) and so on. I have to delete the old file to save the new file in it's place on the server. This is a relatively new problem since updating to maverick.

Need a little help with an excel issue:
One of my end users has a program that exports a file that she opens with excel and then saves it as filename.trn - She normally was able to save it with quotations around it as "filename.trn" and it would force it with this TRN file extension but the other day this stopped working. Now when she saves it as "filename.trn" it actually ends up being filename.trn.xlsx. I was able to log in with a different domain account on her computer and do this task with no problem so I'm kinda lost here. Anyone have an idea why this started behaving this way and how to fix it?
This topic first appeared in the Spiceworks Community

Email image/file saving issue

Hi
My iPad has just been up dated to iOS 8.1.1
I cant find anyone else online who seems to be having the same issue so lets see.
I have attachments/files/images in emails that I want to save to the ipad. The old style that still just show the file work fine but the previewed images I am having issues with.
I am having trouble with a PDF image of a seating chart, the new iOS is showing a preview of the image at the bottom of the email (as a pose to where you use to click the file and then it would preview and you could save from there).
Now when I press it the little box should pop up with the options i.e. save, print, open with documents etc but the box is not there. Now I can tell the box is active because I am unable to press anything within the email app such as inbox delete nothing works so I know that the box should be showing. Sometimes the mail app will crash, if I close it and reopen it normally sometimes the little box flashes up then disappears within a second.
Please tell me someone has found a solution to this problem as this is really going to screw up my work!
Also please don't tell me to visit my 'local' apple store as its hours away and you have to book an appointment like a week in advance, so that's not going to happen.
Any helpful info would be great appreciated

I am aware of how to open it in documents or save it. The problem is the Open with box is not showing up since the 8.1.1 update, it's obviously there because I can't press anything on the screen and sometimes if I press the home button and go back onto mail it shows for a millisecond and disappears

File saving issues in CS6

I have recently upgraded from CS4 to CS6. After editing a jpeg, I try the Save As command and recieve this message...."could not complete the Save As command because there is not enough memory RAM"
I also notice that all my images are at 72 dpi, is this going to affect image quality? I shoot in the largest file possible when taking the photographs. Help, I feel like I no longer understand photoshop

You can do that no problem.
Here is short list of approved cards. Not entirely accurate, but good start.
Note: Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model. (Laptop and desktop versions have slightly different names.)
nVidia GeForce 8000, 9000, 100, 200, 300, 400, 500 series
nVidia Quadro 400, 600, 2000, 4000 (Mac & Win), CX, 5000, 6000
AMD/ATI Radeon 2000, 3000, 4000, 5000, 6000, 7000 series
AMD/ATI FirePro 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900
Intel Intel HD Graphics, Intel HD Graphics P3000, Intel HD Graphics P4000
Note: ATI X1000 series and nVidia 7000 series cards are no longer being tested and are not officially supported in CS6 – some basic GL functionality may be available for both these cards.

Photoshop Elements 11 file saving proterties

I am currently using Photoshop Elements 11 trail version to decide if I like it enough to upgrade.
Yesterday, while saving my files - .jpg, .png, psd - etc - when I'd go to access the file to upload, it wouldn't recognize the file.
Then when I went back into PSE 11 to open the file, it wouldn't recognize the file format, no matter what
I have went ahead & uninstalled the program, then restarted my computer, reinstalled & it's doing the same thing.
If this is a known issue, I certainly have no desire to upgrade. I use PSE 8 previously with zero problems.
Please, if anyone can answer why this is happening, I'd really appreciate it.
As for PSE 11 - I do feel, aside from this file saving issue, Adobe got so many things right - I love how PSE 11 has been changed, it's much easier to use, but this file issue, I don't have time for it when my clients are expecting turn around times from me.
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Tori

Thank you for all your responses.
First let me start off with, I am not new to saving files. I've been designing & saving files for over 10+ yrs. I've never ran into this problem with any program until using PSE 11. All my files were saving perfectly fine. This problem just started yesterday with PSE 11 for me. That's why I uninstalled, restarted & reinstalled with a restart after the install.
When I go to save a file, these are my steps
1. File
2. Save as
3. Name of the file (no characters - only using letters, maybe letters & numbers in combination together)
4. I select what format I wish to save it in.
5. Click save
When I did this yesterday, my files were appearing to save, but actually, they were not saving no matter what format I was trying to save that as.
How I found out this was happeneing - I went to upload a file to the web - I was then told the file was not a proper file format. I tried various things such as saving as a png, jpeg, tiff, gif - not of which were working. That's when I uninstalled PSE 11 & as said above, reinstalled, etc.
Screen shot below shows what the icons ended up being - problem right there!
What message I get when I try to open the file
Message I get when I try to upload the file to the web
This is WHY I feel this is a problem with the particular PSE 11 I'm using (downloaded directly from Adobe's site) It's a trial vertson. And I always try to try programs before I invest in them, no matter if they're $20 or $500
I hope all this will help thos of you trying to answer this mystrey question for me. As I mentioned, I've never had this happen before.
Today - it seems to be saving just fine..... and I haven't changed how I save files at all. If this is a known issue with PSE 11, I just wish to know so I don't waste my money on it. I love all the changes Adobe has made to PSE 11, but if it's full of bugs - I'd rather pass is all.
Thanks so much once again!

Illustrator hangs when saving .ai files with linked or embedded images

Hi,
Currently I have a huge problem with Adobe Illustrator. When I place an image file inside an Illustrator document, the program freezes for about 45 seconds when saving. In the beginning I though it was just because my image file was too big, but that wasn't the case.
To test what's going on I created a new document, drew a few lines and saved. No problem, Illustrator saved immediately. Then I placed a bigger image and suddenly Illustrator hang when saving. I repeated this with a very small GIF of just a few kB and again, Illustrator hang for nearly a minute when saving the image. I tried embedding the image instead of linking it, but I still got the same results.
Then I turned of the visibility of the image object by clicking on the little eye symbol in front of the image object and suddenly Illustrator was able to save quickly again. The next thing I wanted to try was turning off compression and PDF compatibility, but then I noticed that Illustrator is actually hanging BEFORE writing the file to disk. When I hit "Save as" Illustrator asked me where to save the new file and then after clicking "Save" it hang (showing "(Not Responding)" in the title bar). About 45 seconds later the save options dialog came up and when I clicked "OK" it saved the file immediately.
Does anybody know what the problem might be? I'm using Illustrator CS5 on Windows 7 x64. The computer is a notebook with 8GB RAM and a switchable graphics card. I tried this on both the integrated Intel graphics unit and on the much more powerful AMD chip. The hard driver I'm saving to is the local hard drive (no network drive etc.).
This is a more or less fresh installation (I haven't used Illustrator before on this notebook) and I can't remember that I had the same problem on my workstation where I used it inside a virtual machine (which doesn't exist anymore).

Yeah, I know that changing the mode results in different colors. I just switched back and forth to check out what's going on.
For CMYK I'm using ECI profiles which are common in Europe and for RGB the normal Adobe RGB 1998 profile. The profiles are synced between all Creative Suite products. I tried sRGB and some of the default profiles which shipped with CS5 but it produces the same result. I also deleted my whole Illustrator profile but without success.
My graphics card doesn't have any updates. But it would be very unlikely anyway that both drivers for both cards had the same issue. If it has something to do with my graphics cards it's more likely the switchable graphics in general.

Illustrator CS6 files not saving properly as PDFs??

Prior to printing my work, I save PDF versions of my files. More often than I'd like, when I print the PDF file from my computer, some of the graphics do not print correctly. For example, a portion of a curved graphic (like a swirl) might be cut off leaving a blunt straight edge.
Does anyone else have issues with PDF files? Is there anything I can do to control this quality issue?
Thank you.

I had a similar issue, where a file saved in Illustrator looked incomplete when it opened in Preview (a colour logo was rendering in black only).
As far as I'm concerned, the point of a PDF is that it can be seen/read universally, so this is a fail, and opening it in a different program is no fix.
My workaround was to select and copy all the graphics in my Illustrator document, then open Photoshop and paste to a new document as a smart image. I then double clicked the smart image logo in the layers to edit it in Illustrator, from where I saved it as a PDF. For whatever reason this saved the PDF correctly.
Hope that helps somebody with the same issue in the future.

Illustrator CC Command and Saving Issues

HI,
My colleagues and I updated to Illustrator CC this week. We were hoping that the upgrade may fix an issue we have(in a seperate thread) and while it hasn't fixed it, it does seem to have created a couple more bugs as follows:
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Many thanks

Martyn,
It may be a slightly different case of the Missing Verdana and Tahoma issue,
http://forums.adobe.com/message/5453325#5453325
http://forums.adobe.com/message/5506635#5506635
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Does anybody know why Illustrator will open Solidworks DWG files saved in R2007-2009 version but not version R2010?

Does anybody know why Illustrator will open Solidworks DWG files saved in R2007-2009 version but not version R2010?

Evidently Solidworks changed the output of their files to a format that AI cannot interpret. Just backsave in Solidworks to the required version.

When I saved an Illustrator CS6 file to EPS format, I got "could not complete the requested operation. unknown error."

When I saved an Illustrator CS6 file to EPS format, I got "could not complete the requested operation. unknown error."
Google it and find some temp fix. run the illustrator by using "Run as admin" mode and fix the problem, but when use run as, can't see all the original user's mapping drives.
So still need it fixed.

It is win 7 64 bit system and same error on Illustrator x86 and x64.

Illustrator CC 2014 files saved as previous versions corrupt

On occasion we need to save Illustrator files as version 8.0 ai files and version 3.0 eps for customers with older software and to import into industry specific software for further work (CAD).
Illustrator CS6 works fine for these tasks. Using CC 2014 the save files are corrupt:
The file saves normally, no errors indicated. Trying to reopen the saved files results in the dialog above. The CC 2014 files reopen fine, the corruption happens to the files saved in previous versions. The files are fairly simple structural designs for the box industry, all basically straight lines, no placed graphics, minimal text for labels.
Mac OS Yosemite, CC 2014

Hi,
It is not possible to open the files in a previous version of Muse. It is not backward compatible.
Regards,
Aish

Illustrator CS file saving issues

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