Illustrator CS2 shuts down on open

I believe this is a legitimate Leopard question, please feel free to direct me to the right forum.
Every time I load Illustrator CS2 it shuts down (crashes) on open. I read some other forum comments on the same subject and tried to check my disk drive and verify my fonts. That seemed to fix the problem for one session then when I tried to use it again this morning, it started all over again. I've been using Illustrator on my system for years with no problem. Then, all of a sudden....
I am using a PowerMac G5 duel processor (the last generation of Motorola chips). Please of RAM and hardrive space.
HELP!!!!

According to what I'm seeing CS2 isn't officially supported under Leopard, and Adobe acknowledges that it will be buggy and they have no plans to fix those bugs.
Other links have mentioned a well-documented bug in Illustrator CS2 that was fixed with the CS3 release.
Here's a CS2 thread about the (lack of) support:
http://discussions.apple.com/thread.jspa?messageID=5673439&
My only suggestion here is to reinstall the software and see if that helps.
~Lyssa

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