Illustrator CS3 (13.0.2) locks system Leopard (10.5.2)

Currently having issues when closing and/or rearrange palettes. System locks, can't force quit, keyboard commands aren't recognized, but mouse pointer can me move around screen. Only solution, so far, is to hold the power button and reboot MacBook Pro. Running 4GB of ram, 60GB of free disk space, and tried various scenarios to trouble shoot (using another mac, etc.). Found a few user with same problem, but hoping there's a solution. Any help will be welcome, thanks!

Update.
I called Adobe today and have them issue a case#. They had me start my MBP in safe mode and it does freeze at all when I move around the palettes. So they had me compare the different processes in the activity monitor in the safe startup mode and regular start up mode, to see if there were some processes which were interfering with Illustrator. The processes were the same as this is a new MBP & I do not have a lot of applications on it. Finally they told me that since Illustrator works properly in safe mode, the problem is likely with the hardware or OS and not with Illustrator CS3.
I then called Apple and explained to them the background. They had remove the login items and had me start up in regular mode but the problem still persists. Moving the palettes still cause system freeze or system lockdown. Apple told me the best way forward now would be to reinstall the OS, which I am doing to this week and then reinstall the CS3.
Thanks !
Hiren

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