Illustrator CS3 crashes if join lines on different layers

Sent in a crash report earlier, but didn't realize the source of the error at the time -- which was that the two lines I was attempting to join were located in separate sublayers. Illustrator did not give me an error message when I attempted to join the lines, instead the lines I had joined simply vanished. If I then hit command Z to undo, the file would crash. This behavior was repeatable multiple times.
I realize this is a bug in an older version of the software, but having this info in the forums may be of use for people still running CS3, and, if this bug has not yet been corrected in more recent versions of the software, then I hope the tech folks will take notice.

Peter, Steve -
  That's interesting - and I was sure I'd isolated the source of the problem. I'm working in the mac OS (snow leopard) and CS3 suite is the Design Premium version. I had 3 sublayers in my layer, and each of those sublayers had about 20 paths in them. The behavior occurred repeatedly when I tried to join 2 lines that were in different sublayers (one of the endpoints was created by clipping a section out of an oval on one of the sublayers). I thought it was not a random behavior, b/c I reproduced it 4 or 5 times in a row, with 2 different pairs of lines. Yet I was able to join lines on any sublayer with no problem, and when I pulled all the lines out of the sublayers, I was able to join the two sets of lines that had previously been causing the crash without any difficulty. So I'm not sure why your tests did not reproduce the problem -- or why I had the problem in the first place.
Thanks,
Suzi

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    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   com.apple.CoreFoundation          0x95d0de7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x95d0eaa8 CFRunLoopRunInMode + 88
    4   com.apple.HIToolbox               0x96d642ac RunCurrentEventLoopInMode + 283
    5   com.apple.HIToolbox               0x96d640c5 ReceiveNextEventCommon + 374
    6   com.apple.HIToolbox               0x96daae0f IsUserStillTracking(MenuSelectData*, unsigned char*) + 493
    7   com.apple.HIToolbox               0x96d9407c TrackMenuCommon(MenuSelectData&, unsigned char*) + 3860
    8   com.apple.HIToolbox               0x96d8f32b MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 279
    9   com.apple.HIToolbox               0x96e1e030 MenuSelect + 104
    10  com.apple.HIToolbox               0x96e1df9c HIMenuBar::HandleMouseEvent(OpaqueEventRef*) + 92
    11  com.apple.HIToolbox               0x96d3c649 HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 173
    12  com.apple.HIToolbox               0x96d3c13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
    13  com.apple.HIToolbox               0x96d3b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    14  com.apple.HIToolbox               0x96d57ecc SendEventToEventTarget + 52
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    17  com.apple.HIToolbox               0x96d3b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    18  com.apple.HIToolbox               0x96d57ecc SendEventToEventTarget + 52
    19  com.adobe.illustrator             0x0007c6da 0x1000 + 505562
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    21  com.apple.HIToolbox               0x96d3b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    22  com.apple.HIToolbox               0x96d3b3e0 SendEventToEventTargetWithOptions + 58
    23  com.apple.HIToolbox               0x96d69d54 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 356
    24  com.apple.HIToolbox               0x96d3c4f6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
    25  com.apple.HIToolbox               0x96d3b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    26  com.apple.HIToolbox               0x96d57ecc SendEventToEventTarget + 52
    27  com.apple.HIToolbox               0x96dc4a6c ToolboxEventDispatcher + 86
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    29  com.adobe.illustrator             0x0007c91f 0x1000 + 506143
    30  com.adobe.illustrator             0x000d24d1 0x1000 + 857297
    31  com.adobe.illustrator             0x0009df4a 0x1000 + 642890
    32  com.adobe.illustrator             0x000035e2 0x1000 + 9698
    33  com.adobe.illustrator             0x00003509 0x1000 + 9481
    Thread 1:
    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   ...ple.CoreServices.CarbonCore    0x92c892a3 TS_exception_listener_thread + 155
    3   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    4   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 2:
    0   libSystem.B.dylib                 0x92f7d2e6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x92faf2af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                 0x92fb0b33 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation              0x90daedbc -[NSCondition waitUntilDate:] + 236
    4   com.apple.Foundation              0x90daebd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
    5   com.apple.Foundation              0x90daeb35 -[NSConditionLock lockWhenCondition:] + 69
    6   com.adobe.illustrator             0x00906809 0x1000 + 9459721
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    8   com.adobe.illustrator             0x00906264 0x1000 + 9458276
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    10  com.apple.Foundation              0x90d689a4 __NSThread__main__ + 308
    11  libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    12  libSystem.B.dylib                 0x92fae012 thread_start + 34
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    0   libSystem.B.dylib                 0x92f7d2e6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x92faf2af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                 0x92fb0b33 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore    0x92c8bcfe TSWaitOnConditionTimedRelative + 246
    4   ...ple.CoreServices.CarbonCore    0x92c8bade TSWaitOnSemaphoreCommon + 422
    5   ...ple.CoreServices.CarbonCore    0x92cbc9a8 TimerThread + 74
    6   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    7   libSystem.B.dylib                 0x92fae012 thread_start + 34
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    0   libSystem.B.dylib                 0x92f8446e __semwait_signal + 10
    1   libSystem.B.dylib                 0x92faedcd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore    0x92cace7f TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore    0x92c8bcd2 TSWaitOnConditionTimedRelative + 202
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    5   AdobeACE                          0x0134c743 0x131c000 + 198467
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    8   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    9   libSystem.B.dylib                 0x92fae012 thread_start + 34
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    0   libSystem.B.dylib                 0x92f8446e __semwait_signal + 10
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    3   com.apple.ColorSync               0x94253d4e CMMConvTask(void*) + 54
    4   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    5   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                 0x92f7d3a6 mach_wait_until + 10
    1   libSystem.B.dylib                 0x92ff43ad nanosleep + 314
    2   ...or.plugins.Save For Web(AI)    0x1df1a2a3 PowerPlug::Initializer::ReloadInitializers() + 141067
    3   ...or.plugins.Save For Web(AI)    0x1df0a6b5 PowerPlug::Initializer::ReloadInitializers() + 76573
    4   ...or.plugins.Save For Web(AI)    0x1df1a38d PowerPlug::Initializer::ReloadInitializers() + 141301
    5   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    6   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   ...ia.Flash Player.authplaylib    0x2170be83 ExternalPlayer_Initialize + 292947
    3   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    4   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                 0x92f7d3a6 mach_wait_until + 10
    1   libSystem.B.dylib                 0x92ff43ad nanosleep + 314
    2   ...r.plugins.Scripting Support    0x1bcf1db7 PluginMain + 377533
    3   ...r.plugins.Scripting Support    0x1bcf4b81 PluginMain + 389255
    4   ...r.plugins.Scripting Support    0x1bcf1ea1 PluginMain + 377767
    5   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    6   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   com.apple.CoreFoundation          0x95d0de7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x95d0eb04 CFRunLoopRun + 84
    4   com.apple.DesktopServices         0x931dfe17 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
    5   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    6   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    7   libSystem.B.dylib                 0x92fae012 thread_start + 34
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    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   com.apple.CoreFoundation          0x95d0de7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x95d0eb04 CFRunLoopRun + 84
    4   com.apple.DesktopServices         0x931dff90 TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
    5   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    6   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    7   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                 0x92f8446e __semwait_signal + 10
    1   libSystem.B.dylib                 0x92faedcd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore    0x92cace7f TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore    0x92c8bcd2 TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore    0x92cacafc MPWaitOnQueue + 208
    5   com.apple.DesktopServices         0x931eaf72 TNodeSyncTask::SyncTaskProc(void*) + 84
    6   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    7   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    8   libSystem.B.dylib                 0x92fae012 thread_start + 34
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    0   libSystem.B.dylib                 0x92fad9c6 kevent + 10
    1   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    2   libSystem.B.dylib                 0x92fae012 thread_start + 34
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    0   libSystem.B.dylib                 0x92fcc6fa select$DARWIN_EXTSN + 10
    1   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    2   libSystem.B.dylib                 0x92fae012 thread_start + 34
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    2   libstdc++.6.dylib                 0x9025506c __gxx_personality_v0 + 948
    3   libgcc_s.1.dylib                  0x949955ee _Unwind_Backtrace + 270
    4   libgcc_s.1.dylib                  0x94995a20 _Unwind_Resume + 112
    5   com.adobe.versioncue              0x1b3452b4 CommonSymbolsTerminate + 84854
    6   com.adobe.versioncue              0x1b337645 CommonSymbolsTerminate + 28423
    7   com.adobe.versioncue              0x1b3a46ce 0x1b026000 + 3663566
    8   com.adobe.versioncue              0x1b3a5533 0x1b026000 + 3667251
    9   com.adobe.versioncue              0x1b33c06f CommonSymbolsTerminate + 47409
    10  com.adobe.versioncue              0x1b3a5a06 0x1b026000 + 3668486
    11  com.adobe.versioncue              0x1b39a8e4 0x1b026000 + 3623140
    12  com.adobe.versioncue              0x1b31063e ARMInitialize + 1767180
    13  com.adobe.versioncue              0x1b05fbda 0x1b026000 + 236506
    14  com.adobe.versioncue              0x1b3703f7 0x1b026000 + 3449847
    15  com.adobe.versioncue              0x1b322bd0 ARMInitialize + 1842334
    16  libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    17  libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 15:
    0   libSystem.B.dylib                 0x92f7d2c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator             0x00b2ba52 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 432710
    2   com.adobe.illustrator             0x004f83fd 0x1000 + 5207037
    3   com.adobe.illustrator             0x004f8677 0x1000 + 5207671
    4   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    5   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    6   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 16:
    0   libSystem.B.dylib                 0x92f7d2c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator             0x00b2ba52 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 432710
    2   com.adobe.illustrator             0x004f83fd 0x1000 + 5207037
    3   com.adobe.illustrator             0x004f8677 0x1000 + 5207671
    4   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    5   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    6   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 17:
    0   libSystem.B.dylib                 0x92f7d2e6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x92faf2af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                 0x92fb0b33 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore    0x92c8bcfe TSWaitOnConditionTimedRelative + 246
    4   ...ple.CoreServices.CarbonCore    0x92cacafc MPWaitOnQueue + 208
    5   com.apple.DesktopServices         0x931ecebc TFolderSizeTask::FolderSizeTaskProc(void*) + 104
    6   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    7   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    8   libSystem.B.dylib                 0x92fae012 thread_start + 34
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      eax: 0x004a88a4  ebx: 0x1b3375a4  ecx: 0x25732850  edx: 0x25732850
      edi: 0x00000004  esi: 0x00000000  ebp: 0xb072f9a8  esp: 0xb072f9a8
       ss: 0x0000001f  efl: 0x00010282  eip: 0x004a88a7   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
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    Binary Images:
        0x1000 -   0xeadffa +com.adobe.illustrator 13.0.2 (13.0.2) <8e6cd1cce7a84a7baceea0ed19b6b2b6> /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
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    0x1fcf3000 - 0x1fcf9ffd +com.adobe.illustrator.plugins.Scripts Menu Scripts Menu version 13.0.0 (13.0.2) <fe8916133bee4141b0e8ce5fdd042e09> /Applications/Adobe Illustrator CS3/Plug-ins.localized/Extensions.localized/Scripts Menu.aip/Contents/MacOS/Scripts Menu
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    Hey kbroch,
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    Hopefully this helps!

  • Illustrator CS3 crashes when trying to place an item

    I'm running CS3 on an iMac running OS 10.5.8.
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    I attempted this fix (http://kb2.adobe.com/cps/402/kb402521.html) and it did not resolve the issue. I also checked to see if possible it was trying to open a directory that no longer exists when I choose 'Place' from the 'File' menu, but that also is not the issue.
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    Thank you for that link! While none of the 'technical' suggestions worked (replacing files in the Version Cue folders in Library/Application Support) a lower-tech solution has seemed to work. Simple disable Version Cue in the preferences panel of Illustrator (I'm not using it anyway). So far so good! Who would have known such a low-tech solution would work!
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  • Illustrator CS3 crashes on load.

    Hi,
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    update
    I downloaded a patch from Adobe Support that updated illustrator and allowed me to open it. However, when I start up the program, I lose my desktop settings and my background goes blue. I know this is a minor problem, but is there a way of fixing it?

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  • Illustrator CS3 crashes when changing locations during save or place. Mac, Yosemite

    After updating to Yosemite and fixing the initial problem of not being able to open Illustrator (installing older Java). Illustrator now crashes every time I try to select a location to save a file. If I save without changing the file location it's not an issue. It also crashes when I want to PLACE a file and I try to navigate to the location.
    MacBook Pro (2012), OSX 10.10.2 (Yosemite).
    Adobe Illustrator CS3 (Yeah, I know).
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    New information: I switched to the adobe dialog format and it fixed my issue. I'm leaving this here in case anyone else runs into this. However, I wouldn't mind finding out why it won't work the the OS dialog.

  • Illustrator CS3 crashes after Yosemite upgrade

    I have just upgraded to Yosemite on my 2010 Mac book pro.  Everything seems to be running ok, slightly slower but ok, the main issue I have is that Adobe Illustrator CS3 has stopped working.  The rest of the Adobe creative suite works fine - Photoshop, Indesign etc but not illustrator. When I first launched the app after the upgrade I was asked to install a Java upgrade which I did, I then re-launched Illustrator, and it tried to update, but a message came up stating - could not connect to internet...no internet connection, the initialising window opened and looked like it was going to work but it froze and I had to force quit.  Now it doesn't get passed the initialising window and just doesn't open.  I have cleaned the font cache and I have started my Mac in safe mode, illustrator works in this mode, but when I start up again as normal it still doesn't work there.  I have tried to find the preference file in users so I can delete it but I can't find this file and not really sure if this is what I need to do to get it working anyway!  I have reinstalled the Java update but this has not helped.  Sadly I don't have the installation discs so am unable to uninstall and then re-install the Adobe Suite.  If anyone can give me help I would be very grateful!  Just now I am very frustrated and wish I had never upgraded! Thanks in advance, and thanks for taking the time to read my post.

    Found a solution and posted it here: https://forums.adobe.com/thread/1610653?sr=stream
    I also had problems with Adobe Illustrator CS3 and Yosemite. After the upgrade I installed Java for OS X 2014-001, as suggested by others. This seemed to work (sometimes) but when I opened Illustrator for the 2nd time it failed to open. Illustrator opened without crashing, but it did not show any menus, if I opened an .ai file the file did load and show on the screen, but I could not click on the window (unresponsive). Essentially this made Illustrator useless. I tried the following:
    Re-installation
    Install Java for OS X 2014-001
    Cleaning font cache
    Checking permissions
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    Nothing seemed to help. Until finally 15 minutes ago I found the solution by accident:
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    delay 2
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    tell application "System Preferences" to close every window
    do shell script "killall java"

  • Illustrator CS3 CRASHES on Place command

    What a piece of, well, you know what.
    It now crashes on using the "Place" command. Please do not steer me HERE: http://www.adobe.com/go/kb402521, as this does nothing. Trashing prefs does nothing, as well.
    I'd just love to hear from the bright boys in the Adobe programming nuthouse, and hear their pathetic excuse for why Adobe is justified in selling everyone very expensive betaware.
    And if anyone has a real fix, don't be shy to share.
    Regards-

    Well I had also been using Illustrator CS3 for sometime and now I am on CS5. But I didn't see this issue. I have WinXP and Mac 10.5. Has place command never worked for you or it stopped working after certain operation? If you know specifics, why don't you try contacting Adobe and report the issue at:
    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
    BTW, if you share specifics with forum members, they may also try reproducing issue and solve it.

  • Illustrator CS3 crashes on launch

    I have been using Illustrator CS3 succesfully for more than 1.5 years now on my computer and then suddenly today I went to open it and it wont open - it crashes as I launch it - all the other CS3 software is fine.
    As far as I know I havent changed anything recently
    does anyone have any advice for me as to how to fix it please.
    thanks

    I think we are getting there - when I create a new user account yes it works fine thank you.
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  • Illustrator CS3 crashing when print on epson 2100

    I 'm newer to using illustrator CS3, actually when i print fron illustrator CS3 on Epson 2100 Inkjet it's crashing, application closed. I've trashed the .plist... i have created a new system account and the problem is resolved but after 4/5 press it is returned. Indesign CS3 and photoshop CS3 are ok. Mac OS X 10.5.4. MacPro.

    I am not all that great with computers so I apologize in advance for my ignorance! The first thread you linked seems like would help but I don't even know how to get to where it's telling me to go...
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    remove adobe PDF PPD from the following folders:
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  • illustrator cs3 crashes upon launch in mac os 10.4.11

    illustrator cs3 does not complete its launch in mac os 10.4.11.
    [i'm running a powermac dual 1.25 ghz power pc g4 mirror door].
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    You might try trashing the settings folder.
    It could be a font issue or a font cache issue as well
    to trash the settings folder you go to
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    The font cache that could becuasing the problems would be found by doing a search for AdobeFnt.lst they usually have a number after Fnt like 01 or 11
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  • Illustrator CS3 crashes at launch (Mac OS 10.6.8)

    Hello everyone,
    Can somebody please help me out from this.
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    code,
    Item 11) in 5) in the list below is about font cashes; item 1) is about moving fonts (Illy may reject fonts that go through validation). You may also try to move preferences/folders as described in 4). 6) may be needed.
    The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
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    Even more seriously, you may:
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    http://www.adobe.com/support/contact/cscleanertool.html
    External media: It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk, and it is better to be safe than sorry.
    In addition to the (far greater) risk of file corruption, some issues are mentioned here:
    http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

  • Illustrator cs3 crashes when I save on a PC

    I am a student and i am working on illustrator cs3 and a couple of days ago, i tried to save my work and the program freezed.  Since i didn't have any response form the program i had to end its task.  Can somebody help me fix this problem since i have to finish my work for the mid-terms that are coming up very soon?
    a.

    a,
    Another suggestion: Preference corruptions create many strange issues.
    You may try to Ctrl+Alt+Shift during startup of Illy, or use the instructions in the hint Move the folder.
    The former is simpler, the latter is capable of solving more issues, and it reversible so you do not lose your preference settings in vain if it does not work.

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