Illustrator CS3 installation troubles...

Apologies in advance if my explanation seems waffly, this is not a very short story...
I'm working on a Dual 2.3GHz PowerPC G5 Mac Pro with 2.5GB DDR2 SDRAM and have been using CS3 Design Standard - specifically Photoshop and Illustrator - quite happily for a few years, but then I needed to get After Effects and an up to date version of Flash (I was on a Macromedia Flash 8). I downloaded the trail of Flash CS4 which worked perfectly and the trail ran out as it does so I uninstalled it and then persuaded my bosses to buy me CS4 Production Premium. I received the box, got very giddy and then tried to install the software. Photoshop, Illustrator, Flash... no problem, then I realised with crushing disappointment that because I have a PowerPC based mac all my nice new shiny and very useful software was useless. (I'll not go into the fact that I phoned an Adobe representative and asked whether my mac was compatible before I bought it and was told, yes, as long as it's a G5 you'll be fine!) I uninstalled, deactivated and sent my form back to Amsterdam telling Adobe I had done all that was requested and then bought CS3 Production Premium from a reseller as Adobe no longer provide CS3 software.
Again, everything fine (ignoring the fact you still need an Intel mac to use Premier, Encore and Soundbooth) and installed, have been using happily for months now. Until today when I came back off holiday and a couple of my Illustrator plug ins are missing. Toolbars are all over the place or missing and apparently not available for me to bring back. I tried to reinstall Illustrator to start from scratch and when installing, was asked to put in the Flash CS4 Professional disk for it to continue...
As I said earlier I no longer have this software as I removed it before purchasing CS3 Production Premium. I've tried the CS4 clean up script which did take the remaining parts of the CS4 software that hadn't been removed off my system but alas, I got the same request when trying to reinstall again. I've tried reinstallation from both my original Design Standard disk and the newer Production Premium disk and both ask the same thing.
I've started to download the trial for Flash CS4 again, and although it won't work because I've had my trial, I'm hoping it just being on my system will put this problem to rest. But until then I could really do with a suggestion or a thing to try, because not having Illustrator while at work is not helpful and I really need it ASAP.
Thank you for any help you can give

Do an archival reinstall of our system.

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delphinium,
It may be time for the list,.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
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Hi everyone!
I've got this really weird problem. I was using Illustrator CS3 on my old PC which was Sempron 2300+, 512 RAM, 80 GB HDD, 64 MB Video and it was running fine, although it's obvious there weren't enough resources for it to work properly. Now I've got this laptop: Acer Aspire 5720Z-4662 with Intel Pentium dual-core processor T3210 (1.43 Ghz), 1 GB DDR2 RAM, 120 GB HDD and 384 MB Video, which is much better than my old PC, so it means it should definitely work better. Well, it's not! It's not even loading. I've installed it, the same version as on the PC, I enter the serial number and the activation code i got and it just crashes - i get this stupid unknown error from windows. I've must have reinstalled it 10 times by now and it's still the same thing. I've got Windows XP with SP2 and the latest updates, but i don't know if that matters.
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- Anyway, you would know what to do about the one or two key permissions if you are qualified, so would do that. In my case it was two keys which had had their owner (me) permissions completely removed.
- I mention and explain this detail so Adobe can explain it to their likely installer-builders, who seem somehow very likely to be outsourced and offshore. I have directed such groups, and don't envy the process. But something about the unwind procedure I think broke those permissions. And something about the patch procedure didn't preflight to assure there was enough disk space before getting in deep, which is the preventative side of the problem, or so I think. But I think both sides of the problem need to get fixed, unless the unwind failure might have been in an inability to write the registry.
- I will refrain from comments I made at the time which show my length of service ;)
- with all this buried under the layers of 'Automatic updater' activity which really hid any clues, I have to wonder why Adobe doesn't have some method for extracting the failure at least from logs, so this could be given to the support techs.
- I am also wondering just when and if I will truncate that log. After 5 or so tries getting to the root of issue, I now have just one of the logs at the 33MB point...
- all this was about something I will probably not use, or much besides prototyping something for a product design, Device Central. But it is very annoying, not to say concerning about futures of a big expensive and very useful package, CS3, to have repeated big failures in the update mechanism. Good to have run it to ground. And I don't do tech stuff for a long time, which shows the level of concern this caused.
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A nice holiday season to all, long may it last you (into Asian new year).

Cannot install Adobe CS3, Installer fails

Hi, everybody,
I hope somebody can help me here, as for almost 3 weeks now I am trying to install Adobe's CS3 Design Premium and I can't get it to work. Adobe's tech support is very friendly and comes with solutions and things to try now and then but first response time is really slow (48h) and secondly they haven't found a solution yet, though being escalated up in Tech Support levels already.
Problem:
Can't install CS3 (English version), Design Premium
Platform:
WinXP Professional SP2 2002 (all patches) US
Intel Pentium M 1.7 GHz
1.5 GB RAM
C:, D: Partition
On C: still 25 GB available
Computer is in domain.
Have tried to install it as local Admin and Domain-User (who is also in local Admin group with all rights).
Furthermore CS2 is installed, Macromedia, Office products etc.
Details:
1. Can start installer, all screens are accessible, can make entries everywhere.
2. Installation starts and progress bar appears.
3. Installers runs to the end (without any problem), summary screen comes.
4. Summary says that some products could not be installed.
5. Installer installed the "smaller" apps, like Acrobat, Device Central, Bridge etc. BUT NOT Flash, Photoshop, Illustrator etc.
Side effect is that, as Acrobat and Distiller cannot be activated by itself, I cannot use them anymore and the CS3 installer does remove these two CS2 products. Well, working with Reader currently :-(
Also, the numerous uninstallations (45 min!) remove also PDF plug-ins and Flash plug-ins, so a terrible situation to be in.
What I have tried so far (and which hasn't worked):
1. Ran CHKDSK over the hard disks, no issues.
2. Installed from hard disk (instead DVD).
3. Disabled all services and startups, as well as firewalls, virus scanners etc.
4. Let the cs3clean script run (provided by Adobe, which resolves problems if you had CS3 beta installed, which I didn't), with level 1 and 2.
5. Tried to install only specific applications (not all).
6. Ran MSCLeanup app.
7. Analyzed CS3 Install log for FAILED, Error Code 3 etc., no dramatic entries. Only thing that sometimes appears:
- Error 1303, not enough privileges for CONFIG.MSI, which seems to be a known MS issue when the hard disk responds too late. Of course privileges for CONFIG.MSI are there, also tried reapplying them, deleting folder etc.
8. Applied privileges new to all folders.
9. Ran a registry cleaner
10. Deinstalled Bridge 1.0
11. Tried it in Safe Mode, not possible (Installer says cannot be run in sfae mode).
More:
Adobe tech support also suggested to uninstall Bonjour, but I cannot find any entry and therefore have no idea how to uninstall. Add/Remove programs doesn't list it.
As the Installer runs about one hour, it is not only time-consuming, it also kills my productivity, as no Browser, Adobe or MS product can run when the installer is running.
Googled for error 1303 and CONFIG.MSI similar problems. Found numerous entries with CS3 installation issues, with some the CS3 Beta clean script helped, others had success with copying installation folder to hard disk, everybody something else (or no solution). And nothing that helped me.
As I know haven't heard from Adobe Tech Support for four working days, does anybody have any idea what else I could try?
Thanks
Matthias

There are log files that record the process of installation. If errors occur, they will be recorded in those log-files.
You should open up the log file in C:\Program Files\Common Files\Adobe\Installers. The file is called something like Adobe Creative Suite 3 Design Premium 1.0.log.gz (depending on your install type).
Pay attention to the file extension: it should be .log.gz and not just .log
To open it you should have a program like Winzip or Winrar, because it's an archive file containing a text file.
Search in the text file for the error message. Search for "Error ".
In my case it was "Error 1401.Could not create key \Software\Classes\.svg\OpenWithList\Illustrator.exe. Verify that you have sufficient access to that key, or contact your support personnel."
Now follow these steps:
1. Make sure you are logged in as an Administrator in Windows XP.
2. On the Windows TaskBar, choose Start, Run, type "regedit" (without quotes), and click OK.
3. Navigate to the following key that was of your error message (in my case it is: HKEY_LOCAL_MACHINE\Software\Classes\.svg\OpenWithList)
4. Right-click "OpenWithList" and choose Permissions.
5. Make sure your user name displays under "Group or user names."
NOTE: In the Windows XP Pro edition, the user name displays next to the word, Administrators.
In the Windows XP Home edition. the user name may display without the word, Administrator.
If you are not sure whether or not you are logged in as an Administrator, you can verify user rights in the Control Panel, User Accounts.
6. Verify that "System" also displays under "Group and User Names."
If the System name is not there, add it as follows:
7. In the Permissions for OpenWithList dialog box, click Add.
8. Type "System" (without quotes) in "Enter the object names to select" and click OK.
9. In "Permissions for System," make sure "Full control" and "Read" are set to "Allow."
10. Click OK, exit the Registry, and proceed with the install.
Read the tech note as well: http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402035&sliceId=1
My problem was solved this way. Good luck!

Illustrator cs3 headache! Error loading plugins. ColorHarmony.aip DxfDwg.aip FHImprot.ap PNGFileFormat.aip TracingSuite.aip TrcingUI.aip

I have searched everywhere on both the net and the adobe website and there is no solution for this problem. I have tried all suggestions, aside from reformatting my hard drive and loading everything from scratch. I have Adobe CS3 Master Collection which we paid quite a bit for and I find these errors and mistakes outrageous. I have a Zune and I still hve to disable the launch using the Vista Task Manager in order to get PDF files to save using any progrm within the suite.
All of a sudden one day, I started getting the following error: Error loading plugins. ColorHarmony.aip DxfDwg.aip FHImprot.ap PNGFileFormat.aip TracingSuite.aip TrcingUI.aip
I have tried using the CS3 Script clean up tool, even at level 2. I have gone through and got rid of any vestiges of folders or files that have to do with Adobe CS3 Master Collection. Nothing works. The only thing that did work that I refuse to do is to make another User Account and use that account just for Illustrator so I have to switch users back and forth to send e-mails and such.
What is the fix for this? Is Adobe paying attention?
Any words of wisdom? I have read that even after paying the $39.95 for help from Adobe, they still dont have a solution. Is t his a ploy to make some money off of fees during this economy?

Okay all, here is what I have tried; re-installed printer drivers,nothing, then:
I went to C:\Users\[your name]\AppData\Roaming\Adobe\Illustrator CS3 Settings on Win Vista.
Found the following folders: Brushes, Composite Fonts, Graphics Styles, Kinsoku, MojiKumi, New Document Profiles, Plug-ins, Swatches, Symbols, Workspaces. All folders were empty except for the New Document Profiles which had the following: Basic CMYK, Basic RGB, Mobile and Devices,
Print, Video and Film and Web, as I said these are document files which I deleted before this re-installation and nothing. Same error as above.
The three files listed in the Illustrator CS3 Settings folders are: AI Color Settings, AIMenuFaceCache and IllustratorFnt.lst. I deleted all three, IllustratorFnt.lst rebuilds immediately when I Open Illustrator CS3, however, the other two dont seems to rebuild until I receive the Microsoft Windows alert: a problem caused the program to stop working correctly. Windows will close the rpgoram and notify you if a solution is available. You'd think with the many times that this program has shut down automatically, someone would have a solution by now!
There is no AdobeFnt.lst file as specified by Mylenium.
corrupt preference folder, the whole users preference folder: I do not see an AI.Preferences folder in this area neither, and when I reopen Illustrator there is still no Preferences folder. Dont know how to get to the whole users preferences folder. I have a done Search for Preferences*.* and I only get entries for ACT! 2008 CMR which we have installed here.
corrupt Illustrator Settings folder located somewhere in the Documents and Settings No, this does not seem to do anything, If I delete the entire contents under Illustrator CS3 Settings.
a corrupt or conflicting plug in from a thrid party which is what it sounds like. Nothing in the plug-ins (Illustrator CS3 folder) and I haven't downloaded a third party. I do see the plugins that this mentioned in this error: ColorHarmony.aip DxfDwg.aip FHImprot.ap PNGFileFormat.aip TracingSuite.aip TrcingUI.aip in the following C: Program Files\Adobe\Adobe Illustrator CS3\Plugsin\Extensions, but the system will NOT let me remove them.
a corrupt font(s) or font data base(s) or both. Removed all possible fonts that the system would let me, and still nothing.
a corrupt color or monitor profile (this once happened to me) Do not use Custom monitor nor color profies.
a conflicting haxie running a PC
an update to something on your user account Hmmm all I have done are the recommended updates to Vista
conflicting software on the mac it is usually entourage or Quicken but they usually interfere with the keyboard shortcuts. On a PC.
and on the pc world of course a virus that is affecting your user account because it has only found your password on that accounts and which you obtained via browser or e-mail. Ran a full system virus scan and nothing.
The last and very unpopular amongst the pc world is a permissions problem in the pc world they always find a work around thuis issue rather than face the fact and why Adobe may have given up at this point. Turned off the UAC account, but your right, when I tried to delete the mentioned plugins in the errror, it said i didnt have the permissions.
There can be other reasons. The reason Adobe could not find it is the problem on the pc is often denial that this is user induced it also a problem but to less a degree on the Mac.
Maintaining your system is important. I do regular scans and things.
For instance have you set your scratch to a hard drive hat has a lot of free space do you have scratch other than your start up disk? Have a huge hard disk and 4 gb of DDR3 ram.
How much RAM do you have these are less likely to be the problem since the new user account works.
If you want to get his running again try a few things and tell us what did not work and perhaps we can help with nrrowing it down.
PLEASE HELP YOU GUYS, THIS IS VERY BIZARRE, WHY WOULD ONE SEPARATE USER ACCOUNT WORK AND THE OTHER NOT. THEY BOTH PULL OFF OF THE SAME PROGRAM FILE FOLDER RIGHT?

Illustrator CS3 installation troubles...

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