Illustrator CS3 losing links...

I'm researching this on behalf of a very confused studio team and IT dept. Here is the scenario as far as I understand. We do a lot of "pop and chip" advertising with the products staying fairly constant and the price/promos as well as the creative "backgrounds" constantly changing. For a typical new job, our studio will simply pickup last month's files and drop-in the new creative in the background and alter the price.
Here is the problem, we've got a few different image libraries that hold all the various categories of products. On any given job they'll open last month's version, swap out a few products, leave a few others untouched and then update all the links. The problem is that when the next person opens the job, some of the links (usually the products that weren't touched) have been lost. They'll have to re-link them all again manually every time. The problem is sporadic and hard to anticipate. These guys do about 100 of these a day so updating the links constantly can really kill them.
So, in case my point has been lost here, we can't figure out why they keep sporadically losing the links. I know it sounds vague but I said I'd try.

Perhaps they are in use by someone else and they did some alteration or editing say on their desktop and then move the item back to the original directory on your server. And though it is where it is supposed to be and still called what it i called t is actually not there. If you get what I mean.
This may not be the problem but it could be something like it regarding the server itself. Perhaps some updating of a profile or corruption of such has it confused.
And then it could be some compatibility problem with the server and Illustrator.
I think you understand what I mean.

Similar Messages

  • Image Link Problems in Illustrator CS3

    Am running on Mac OS 10.4.11. Mac is a Dual 2GHz PowerPC G5. File server is an IBM x3650, running FullPress Software and Xinet and Flashnet.
    When saving files in Illustrator CS3 with preserved image links to hi-res images on the server, other users who later open that ai file, have to manually relink to images on the server. If the file is opened on the Mac that created it, images link automatically when opened again. The problem is that other Macs do not see the links/paths to the images.
    It is frustrating and time-consuming. The problem seems to be isolated to just 2 specific Macs. One with the spec as above, and the other is a 2x2.66GHz Dual-Core Intel Xeon, running on the same Mac OS.
    All software installs are same on all macs in my studio.
    The overall problem is : 17 Macs. 15 of these can open files created on each others Macs without issue. However, if files were created on the 2 "problem Macs", link issues arise. The 2 problem Macs have link issues with ANY other mac when opening files saved on any other Mac.
    Sorry for long winded nature of this, but can anyone help? Have tried all sorts and have run out of ideas on this. URGENT help needed! Thanks.

    Thanks Ian and Jim.
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    MANY THANKS Gentleman.
    Tim.

  • Image size is not showing correct in Link Information in Illustrator CS3

    Hi Guys,
    I am using Mac OS 10.4.11 and Adobe CS3. I have a problem in Illustrator CS3. Let me explain what is that....
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    regards
    HARI

    Hi Neeraj
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  • Broken Download Link for Illustrator CS3

    Needing to reinstall Illustrator CS3, I went to the Adobe website to download the installer, and the link is broken. Please fix the link!
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    Hi Pat
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  • Illustrator CS3 - problems saving as pdf  (or pdf-compatible)

    Hi,
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  • Activate / Deactivate Illustrator CS3 - Volume License

    Hi Guys,
    Well to start this topic, I must say I have never received such poor support for software as I have "received" from Adobe Chat Support team..
    The case is as follows;
    We have a volume license for Adobe Illustrator CS3 and haven't used it since somwhere before 2010. In 2010 we have moved to another city with our company. Therewith also renewing all hardware for our stylists. For over 5 years we haven't used Illustrator CS3, so we never thought about de-activating the software before getting rid of the old hardware. Since a couple months we have a new manager on the styling department, whom wants to introduce Illustrator again. Since all the stylists will need to be trained again for Illustrator, we'd like to do this in the CS3 version before upgrading to CC or CS6.
    So the issue that comes up, is that I cannot activate the software, because the serial number that I've received many years ago, when buying the volume license, has been used too many times. This is because it was never deactivated on the old hardware.
    The only option I had was to contact Support via Chat or Phone. Since I like to keep track on what have been said by both parties, I decided to go for the chat option..
    If any of the Adobe Staff is reading along, the case number is 0215516123.
    In a nutshell; If you have a retail version of a discontinued product with adobe, they can reset the activation count without any problems. If you buy bulk and have volume license, it all comes to this; please upgrade to the latest version.. There is nothing we can do for you..
    Here is the complete chat log with 2 employees of Adobe, who are just not willing to help in ANY way.. I must say this really tested my patience and counting to ten skills..
    Still looking for a solution tho, so any help is appreciated highly!
    Thanks in advance!
    =============================================================
    Thank you for your patience.
    While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
    You are now chatting with Naveen.
    07:31:27
    Naveen:
    Hello. Welcome to Adobe Customer Support.
    07:31:32
    ME:
    Hi Naveen, did my previous message come thru?
    07:31:35
    Naveen:
    I'll be glad to help you with your issue today.
    Your chat transcript will be sent to at the end of your chat.
    07:32:28
    ME:
    that would be great!
    07:34:19
    Naveen:
    May i know the operating system you are using?
    07:34:25
    ME:
    W7 and W8
    07:37:07
    Naveen:
    I am sorry to inform you but the CS3 is not compatible with windows 7 and 8.
    07:37:24
    ME:
    What do you mean? The software works fine on W7 and W8
    07:37:50
    ME:
    The issue I have is that from the 11 licenses that i've got, I got only 2 to activate
    07:39:03
    ME:
    and thats probably because the old computers that we're phased out in 2010 had illustrator cs3 running on them. But since we didn't use it back then, we never thought about deactivating them.. Now the new styling manager wants to start working with Illustrator again, but I have the activation issue.
    07:40:21
    Naveen:
    I am sorry but the CS3 is not compatible with windows7 and 8
    07:41:22
    ME:
    How can you say that, it works fine on all of them.. 2 that have been succesfully activated and the other resigning ones are working fine on the 30 day trial.. We will be upgrading them sometime this year to CC or CS6. But for now we need to be able to activate the ones we have..
    07:42:52
    ME:
    Your file was successfully uploaded: cs3.jpg.
    07:43:01
    ME:
    Have a look for yourself
    07:43:09
    Naveen:
    I have
    07:43:25
    Naveen:
    http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection/systemreqs. html
    07:43:41
    Naveen:
    Please look the tech specs for the CS3
    07:44:06
    ME:
    I have, so lets say I want to activate them over XP I have the Same issue, please help me resolve this issue
    07:46:02
    Naveen:
    May I take the serial number please?
    07:46:10
    ME:
    [removed by moderator]
    07:47:06
    Naveen:
    Its a Volume license serial number, We need to transfer the chat to AVL team.
    Please wait while we connect you to a representative.
    You are now chatting with 'Deepti'
    07:47:19
    ME:
    Thats fine by me
    07:47:40
    ME:
    Hi Deepti
    07:48:08
    Deepti:
    Hi,welcome to Adobe Support!
    07:48:33
    ME:
    Thank you! Can you read the conversation back between me and Naveen?
    07:50:51
    Deepti:
    Sure.
    07:51:37
    ME:
    Great
    07:51:49
    ME:
    I hope you can help me resolve this
    07:52:30
    Deepti:
    So you are facing issues with CS3 license , right?
    07:52:49
    ME:
    yes I could only activate 2 of the 11
    07:53:58
    Deepti:
    I  would have loved  to help you in getting these license activated however, we are not supporting CS3 anymore. This is a very old version of Creative suite that you have.
    07:55:44
    ME:
    I know that, but it is a license we paid for and still are i title to use according to the license rights.. And as I said, we have the intention to upgrade them this year to the latest CC or CS6 version. But we need to start somewhere again and still have these licenses. I work for 3 companies in the group I work for. And 2 of them have all of the latest versions available. This company is a little behind on things, but we do need your help to get further..
    08:03:06
    Deepti:
    I would have helped if it would  have been cs6 or CC. This is an obsolete product and we are not supporting it anymore. You can refer to forums.
    08:03:46
    ME:
    How will the forums help me on activating licenses.. I'm not asking for product support, I'm asking for license activation support, for licenses that we have paid for!
    08:04:53
    ME:
    Clearly it is only some reset button you have to use to empty out the registration/activations from before 2010.
    08:05:33
    ME:
    To show we are trying to keep up to date with licenses and latest versions you can see the volume licenses registered to
    08:06:05
    ME:
    I really don't understand the mindset where you don't help out a paying customer
    08:06:22
    Deepti:
    I am sorry but we don't have any reset button for volume licenses.
    08:07:23
    ME:
    It was ment figurely.. There must be something you can do to help? I get the feeling that the support you are "giving" only means getting customers to pay more for the latest versions.
    08:07:50
    ME:
    which as said we will upgrade somewhere this year.. But my stylists need training first
    08:08:03
    ME:
    Hence thats what we need to activate them for right now
    08:08:52
    ME:
    We paid for the license and are in title to use them.. But you are blocking that right now..
    08:09:09
    ME:
    Which is totally outrageous
    08:11:33
    Deepti:
    Yes you are entitled to use them. You have the serial key. You can install the product and use it till the time you want. It's just that Adobe has stopped providing support for obsolete versions.
    08:12:49
    ME:
    I understand, but since I cannot activate them over the internet It only works for 30 days... The connection is fine, the serial is volume licensing.. But adobe says no sorry cannot activate because of too many activations.. And I only used 2 out of 11.. So please provide me a solution!
    08:22:05
    Deepti:
    I am so sorry but there is nothing that I can do . I mean I don't have any deactivation button that I could use to deactivate the license for you.
    08:23:22
    ME:
    So what happens when a customer has CS6 and the hardware was disposed of, on which CS6 was installed and wasn't deactivated? He buys new hardware and has the same problem as I currently have.. What do you tell that customer? I'm sorry there is nothing we can do for you? I really doubt that..
    08:30:23
    Deepti:
    CS6 version is  still in the support boundary hence, if there is any activation issue that you are facing with CS6 , we would be supporting you for that.
    08:31:38
    ME:
    Wow.. I have never ever experienced such poor support for software as I have today with you from Adobe.. This is really dissapointing, especially if you spend that much money on licenses to be compliant..
    08:32:26
    ME:
    So please tell me, what options do I have to make this work?
    08:51:01
    ME:
    It would be appreciated if you can answer my question?
    08:59:50
    Deepti:
    I am sorry but this is out of support boundary. You can refer to the forums , I am sure you will find some information related to the activation queries.
    09:01:22
    ME:
    I am reading on the support forums that support of adobe needs to clear the current activations..
    09:01:34
    ME:
    Only you @ adobe can do that
    09:02:28
    ME:
    You should be able to tell me how many activations of the CS3 illustrator are currently done in the licensing portal
    09:02:37
    ME:
    and you should also be able to clear them!
    09:03:00
    ME:
    https://forums.adobe.com/thread/441285
    09:03:17
    ME:
    https://forums.adobe.com/thread/1324890
    09:05:40
    ME:
    Manish-Sharma (in answer to Leonardophoto) It might have not got deactivated properly from your old computer hence contact Adobe Support to get the count of activation resetted.
    09:05:59
    ME:
    everywhere I look I need you from Support to reset the count of activations..
    09:06:05
    ME:
    So please help me with this
    09:10:15
    Deepti:
    I would have not kept you waiting for so long if I would have the option to deactivate your license key.
    09:11:09
    ME:
    Then how come Jeff A Wright (your collegue) refers to this in every post he makes on the forums regarding activation/deactivation reset count settings..?!
    09:12:23
    Deepti:
    That is for retail licenses.
    09:13:00
    ME:
    Wow, so as a customer who buys bulk there is no solution?
    09:14:23
    Deepti:
    There is no such problem that the Volume license customers face.
    09:21:26
    ME:
    So now your saying that my problem doesn't excist?

    I have the following link to offer but I do not know if it leads to a solution for you...
    Adobe Licensing Website | Serial numbers | Orders | Accounts

  • Illustrator CS3 crashes in mac os 10.5.8

    hi,
    in the last days my illustrator (and photoshop, and Dremaweaver) has been crashing all the time, for no reason (i think!). Someone can help me in this issue? thanks!
    below the report:
    Process:         Adobe Illustrator [394]
    Path:            /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         13.0.2 (13.0.2)
    Code Type:       X86 (Native)
    Parent Process:  launchd [63]
    Interval Since Last Report:          18878 sec
    Crashes Since Last Report:           3
    Per-App Interval Since Last Report:  17543 sec
    Per-App Crashes Since Last Report:   2
    Date/Time:       2009-11-24 11:48:56.681 -0200
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  2C02A582-5205-4A84-A7AA-BFBAFA793888
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  14
    Thread 0:
    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   com.apple.CoreFoundation          0x95d0de7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x95d0eaa8 CFRunLoopRunInMode + 88
    4   com.apple.HIToolbox               0x96d642ac RunCurrentEventLoopInMode + 283
    5   com.apple.HIToolbox               0x96d640c5 ReceiveNextEventCommon + 374
    6   com.apple.HIToolbox               0x96daae0f IsUserStillTracking(MenuSelectData*, unsigned char*) + 493
    7   com.apple.HIToolbox               0x96d9407c TrackMenuCommon(MenuSelectData&, unsigned char*) + 3860
    8   com.apple.HIToolbox               0x96d8f32b MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 279
    9   com.apple.HIToolbox               0x96e1e030 MenuSelect + 104
    10  com.apple.HIToolbox               0x96e1df9c HIMenuBar::HandleMouseEvent(OpaqueEventRef*) + 92
    11  com.apple.HIToolbox               0x96d3c649 HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 173
    12  com.apple.HIToolbox               0x96d3c13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
    13  com.apple.HIToolbox               0x96d3b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    14  com.apple.HIToolbox               0x96d57ecc SendEventToEventTarget + 52
    15  com.apple.HIToolbox               0x96d6a603 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2579
    16  com.apple.HIToolbox               0x96d3c4f6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
    17  com.apple.HIToolbox               0x96d3b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    18  com.apple.HIToolbox               0x96d57ecc SendEventToEventTarget + 52
    19  com.adobe.illustrator             0x0007c6da 0x1000 + 505562
    20  com.apple.HIToolbox               0x96d3c13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
    21  com.apple.HIToolbox               0x96d3b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    22  com.apple.HIToolbox               0x96d3b3e0 SendEventToEventTargetWithOptions + 58
    23  com.apple.HIToolbox               0x96d69d54 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 356
    24  com.apple.HIToolbox               0x96d3c4f6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
    25  com.apple.HIToolbox               0x96d3b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    26  com.apple.HIToolbox               0x96d57ecc SendEventToEventTarget + 52
    27  com.apple.HIToolbox               0x96dc4a6c ToolboxEventDispatcher + 86
    28  com.apple.HIToolbox               0x96dc12c2 RunApplicationEventLoop + 222
    29  com.adobe.illustrator             0x0007c91f 0x1000 + 506143
    30  com.adobe.illustrator             0x000d24d1 0x1000 + 857297
    31  com.adobe.illustrator             0x0009df4a 0x1000 + 642890
    32  com.adobe.illustrator             0x000035e2 0x1000 + 9698
    33  com.adobe.illustrator             0x00003509 0x1000 + 9481
    Thread 1:
    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   ...ple.CoreServices.CarbonCore    0x92c892a3 TS_exception_listener_thread + 155
    3   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    4   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 2:
    0   libSystem.B.dylib                 0x92f7d2e6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x92faf2af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                 0x92fb0b33 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation              0x90daedbc -[NSCondition waitUntilDate:] + 236
    4   com.apple.Foundation              0x90daebd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
    5   com.apple.Foundation              0x90daeb35 -[NSConditionLock lockWhenCondition:] + 69
    6   com.adobe.illustrator             0x00906809 0x1000 + 9459721
    7   com.adobe.illustrator             0x008b640d 0x1000 + 9131021
    8   com.adobe.illustrator             0x00906264 0x1000 + 9458276
    9   com.apple.Foundation              0x90d68dfd -[NSThread main] + 45
    10  com.apple.Foundation              0x90d689a4 __NSThread__main__ + 308
    11  libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    12  libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                 0x92f7d2e6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x92faf2af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                 0x92fb0b33 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore    0x92c8bcfe TSWaitOnConditionTimedRelative + 246
    4   ...ple.CoreServices.CarbonCore    0x92c8bade TSWaitOnSemaphoreCommon + 422
    5   ...ple.CoreServices.CarbonCore    0x92cbc9a8 TimerThread + 74
    6   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    7   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                 0x92f8446e __semwait_signal + 10
    1   libSystem.B.dylib                 0x92faedcd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore    0x92cace7f TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore    0x92c8bcd2 TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore    0x92cacafc MPWaitOnQueue + 208
    5   AdobeACE                          0x0134c743 0x131c000 + 198467
    6   AdobeACE                          0x0134bf71 0x131c000 + 196465
    7   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    8   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    9   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                 0x92f8446e __semwait_signal + 10
    1   libSystem.B.dylib                 0x92faedcd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.ColorSync               0x942413f8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
    3   com.apple.ColorSync               0x94253d4e CMMConvTask(void*) + 54
    4   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    5   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                 0x92f7d3a6 mach_wait_until + 10
    1   libSystem.B.dylib                 0x92ff43ad nanosleep + 314
    2   ...or.plugins.Save For Web(AI)    0x1df1a2a3 PowerPlug::Initializer::ReloadInitializers() + 141067
    3   ...or.plugins.Save For Web(AI)    0x1df0a6b5 PowerPlug::Initializer::ReloadInitializers() + 76573
    4   ...or.plugins.Save For Web(AI)    0x1df1a38d PowerPlug::Initializer::ReloadInitializers() + 141301
    5   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    6   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   ...ia.Flash Player.authplaylib    0x2170be83 ExternalPlayer_Initialize + 292947
    3   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    4   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                 0x92f7d3a6 mach_wait_until + 10
    1   libSystem.B.dylib                 0x92ff43ad nanosleep + 314
    2   ...r.plugins.Scripting Support    0x1bcf1db7 PluginMain + 377533
    3   ...r.plugins.Scripting Support    0x1bcf4b81 PluginMain + 389255
    4   ...r.plugins.Scripting Support    0x1bcf1ea1 PluginMain + 377767
    5   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    6   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   com.apple.CoreFoundation          0x95d0de7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x95d0eb04 CFRunLoopRun + 84
    4   com.apple.DesktopServices         0x931dfe17 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
    5   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    6   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    7   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                 0x92f7d286 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x92f84a7c mach_msg + 72
    2   com.apple.CoreFoundation          0x95d0de7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x95d0eb04 CFRunLoopRun + 84
    4   com.apple.DesktopServices         0x931dff90 TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
    5   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    6   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    7   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                 0x92f8446e __semwait_signal + 10
    1   libSystem.B.dylib                 0x92faedcd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore    0x92cace7f TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore    0x92c8bcd2 TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore    0x92cacafc MPWaitOnQueue + 208
    5   com.apple.DesktopServices         0x931eaf72 TNodeSyncTask::SyncTaskProc(void*) + 84
    6   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    7   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    8   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 12:
    0   libSystem.B.dylib                 0x92fad9c6 kevent + 10
    1   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    2   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 13:
    0   libSystem.B.dylib                 0x92fcc6fa select$DARWIN_EXTSN + 10
    1   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    2   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 14 Crashed:
    0   com.adobe.illustrator             0x004a88a7 0x1000 + 4880551
    1   libstdc++.6.dylib                 0x9025510c __gxx_personality_v0 + 1108
    2   libstdc++.6.dylib                 0x9025506c __gxx_personality_v0 + 948
    3   libgcc_s.1.dylib                  0x949955ee _Unwind_Backtrace + 270
    4   libgcc_s.1.dylib                  0x94995a20 _Unwind_Resume + 112
    5   com.adobe.versioncue              0x1b3452b4 CommonSymbolsTerminate + 84854
    6   com.adobe.versioncue              0x1b337645 CommonSymbolsTerminate + 28423
    7   com.adobe.versioncue              0x1b3a46ce 0x1b026000 + 3663566
    8   com.adobe.versioncue              0x1b3a5533 0x1b026000 + 3667251
    9   com.adobe.versioncue              0x1b33c06f CommonSymbolsTerminate + 47409
    10  com.adobe.versioncue              0x1b3a5a06 0x1b026000 + 3668486
    11  com.adobe.versioncue              0x1b39a8e4 0x1b026000 + 3623140
    12  com.adobe.versioncue              0x1b31063e ARMInitialize + 1767180
    13  com.adobe.versioncue              0x1b05fbda 0x1b026000 + 236506
    14  com.adobe.versioncue              0x1b3703f7 0x1b026000 + 3449847
    15  com.adobe.versioncue              0x1b322bd0 ARMInitialize + 1842334
    16  libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    17  libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 15:
    0   libSystem.B.dylib                 0x92f7d2c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator             0x00b2ba52 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 432710
    2   com.adobe.illustrator             0x004f83fd 0x1000 + 5207037
    3   com.adobe.illustrator             0x004f8677 0x1000 + 5207671
    4   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    5   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    6   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 16:
    0   libSystem.B.dylib                 0x92f7d2c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator             0x00b2ba52 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 432710
    2   com.adobe.illustrator             0x004f83fd 0x1000 + 5207037
    3   com.adobe.illustrator             0x004f8677 0x1000 + 5207671
    4   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    5   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    6   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 17:
    0   libSystem.B.dylib                 0x92f7d2e6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x92faf2af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                 0x92fb0b33 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore    0x92c8bcfe TSWaitOnConditionTimedRelative + 246
    4   ...ple.CoreServices.CarbonCore    0x92cacafc MPWaitOnQueue + 208
    5   com.apple.DesktopServices         0x931ecebc TFolderSizeTask::FolderSizeTaskProc(void*) + 104
    6   ...ple.CoreServices.CarbonCore    0x92cab057 PrivateMPEntryPoint + 56
    7   libSystem.B.dylib                 0x92fae155 _pthread_start + 321
    8   libSystem.B.dylib                 0x92fae012 thread_start + 34
    Thread 14 crashed with X86 Thread State (32-bit):
      eax: 0x004a88a4  ebx: 0x1b3375a4  ecx: 0x25732850  edx: 0x25732850
      edi: 0x00000004  esi: 0x00000000  ebp: 0xb072f9a8  esp: 0xb072f9a8
       ss: 0x0000001f  efl: 0x00010282  eip: 0x004a88a7   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
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    0x1198000 -  0x11dffc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x11ef000 -  0x120aff9 +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
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    0x1308000 -  0x1309027 +SPBasic ??? (???) <8c6052ea97174a15acde0592898f9c31> /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
    0x130d000 -  0x1313fe7 +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
    0x131c000 -  0x141cfe7 +AdobeACE ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x143b000 -  0x18cdfff +AdobeAGM ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x1a32000 -  0x1a71fef +AdobeARE ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
    0x1a7b000 -  0x1a9eff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
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    0x1df2000 -  0x1e77fff +AdobeExtendScript ??? (???) <ef6b3a34c43a45d3bcd3d7d450b5c6cd> /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
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    0x226d000 -  0x234efdf +AdobePDFPort ??? (???) <1bd25a6be2a14ec18292b9a378590ef7> /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
    0x2392000 -  0x287b053 +AdobePDFL ??? (???) <e38e0313b32b4e1b869873b902b95cdf> /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
    0x298b000 -  0x2a07fef +AdobeScCore ??? (???) <17a0da14e4d442b081b4b75e4cb2dd8c> /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
    0x2a5d000 -  0x2b0cfd7 +AdobeSVGExport ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
    0x2b3f000 -  0x2de7fe2 +AdobeSVGRE ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
    0x2ed1000 -  0x2f26ffd +AdobeXMP ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x2f34000 -  0x36fc067 +libagldata.dylib.28.0 ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AGLData.framework/Versions/2.8/libagldata.dylib.28.0
    0x3710000 -  0x37c4feb +libagli18n.dylib.28.0 ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AGLInternationalization.framework/Versions/2.8/libagl i18n.dylib.28.0
    0x384e000 -  0x38d7fef +libagluc.dylib.28.0 ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AGLUnicode.framework/Versions/2.8/libagluc.dylib.28.0
    0x392d000 -  0x39e3fcc +FileInfo ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
    0x3a11000 -  0x3a5bfef +AdobeXMPFiles ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
    0x3a6b000 -  0x3a71fdb +com.adobe.AdobeCrashReporter 2.5 (2.5.03142007CJK) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
    0x3a78000 -  0x3a94fd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
    0x3a9f000 -  0x3df4fc7 +com.adobe.linguistic.LinguisticManager 3.1.0 (3.1RC) <8111f571d718411e96246fb83187d84a> /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
    0x3f8d000 -  0x3ff0fff +AdobeAXEParser ??? (???) /Applications/Adobe Illustrator CS3/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEParser.framework/Versions/A/AdobeAXEParser
    0x405c000 -  0x409bfff  com.apple.vmutils 4.1 (104) <9009c24d9279b0794970d8eea4134201> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x40c4000 -  0x40c4ffd  libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
    0x4468000 -  0x4469fe1  com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x19271000 - 0x19283fff  libTraditionalChineseConverter.dylib ??? (???) <6108541a452ff07d2f67db4a488b9d22> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x19287000 - 0x19295feb  libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
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    0x19bb7000 - 0x19bc6ffe +CNSLib.dylib ??? (???) /Library/Application Support/Adobe/Linguistics/Providers/Plugins/WRLiloPlugin1.0.bundle/Contents/SharedSupport /CNSLib.dylib
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    Hey kbroch,
    Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read [[Troubleshooting extensions and themes]].
    There is also a lot of useful stuff in the [https://support.mozilla.org/en-US/kb/Firefox-not-start Firefox won't start] Knowledge Base article. If you've recently upgraded, you might want to check out [https://support.mozilla.com/en-US/kb/latest-firefox-issues#w_firefox-crashes-when-i-start-it this article] as well.
    Hopefully this helps!

  • Is it possible to import a .idea file into Illustrator CS3?

    I have sketches and files on Adobe Idea on the iPad. How to I bring them into Illustrator and preserve the layers, etc? .png, .pdf and .jpg don't seem to do this. I'm sorry if this is a "no duh" question, but I am just starting out with these programs and would appreciate the help. The question didn't turn up in a forum search.
    Thank you in advance!
    ~Anna

    Mr. Zimmerman,
    Thank you for taking up six post spaces on this forum question. Obviously I haven't read any of the app information, or subscribed to the adobe cloud, or searched the forums, despite having used those to discover this problem. Perhaps I should have underlined the program name that I mentioned in my original post, and the file formats I listed, which are only available if downloaded from the cloud, so that you could have more easily understood my question. I should have included Google link for the application so you wouldn't have to waste time looking it up for yourself. Maybe I should have mentioned that I called support and they suggested that I post in the forums to see if anyone else had gotten around the problem.
    Also, sadly, the link doesn't answer my question. You seem to think that I am simply trying to export files. I have demonstrated in my original question and my reply to a previous answer, that I have already exported in every file available for use with the app and the cloud. I was asking, since I need to clarify, why .idea files would not open in Illustrator CS3, and why, when other file formats were tried, did they not preserve the layers. Also, since they wouldn't, was there another way to export besides the -listed- export file formats that would allow layers. And, as before when I tried a search in the Adobe Ideas forum, there was no answer to how to open an idea file in CS3, or preserve the layers in CS3 in any of the other file formats offered.
    I am sorry that you misunderstood my question.
    Have a lovely day!
    ~Anna

  • White Lines on Live Traced Artwork in PDF from Illustrator CS3

    Hi,<br /><br />I've recently been using the Live Trace feature in Adobe Illustrator CS3 on my artwork so that my artwork becomes a vector image instead of a raster (I'm told it's better for Web because it works better with varying resolutions - doesn't become pixelated).  For my live trace, I use a custom preset:<br /><br />ADJUSTMENTS-<br />Mode: Color<br />Threshold: 128 (grayed out)<br />Palette: Automatic<br />Max Colors: 256<br />Output to Swatches: OFF<br />Blur: 0 px<br />Resample: 600 px<br />Fills: ON <grayed out><br />Strokes: OFF (grayed out)<br /><br />TRACE SETTINGS-<br />Max Stroke Weight: 10 px (grayed out)<br />Min Stroke Length: 20 px (grayed out)<br />Path Fitting: 1 px<br />Minimum Area: 1 px<br />Corner Angle: 1<br />Ignore White: OFF<br /><br />VIEW-<br />Raster: No Image<br />Vector Tracing Result<br /><br />The preview info, located under the dialogue bubble with the i states:<br />Paths: 4894<br />Anchors: (no number)<br />Colors: 148<br />Areas: 4822<br />Image PPI: 200<br /><br />I don't know if that helps anyone, but that's just the preset I've used to get a sharper, almost fully preserved vector version of my raster image.<br /><br />When I want to convert it to a PDF file using the File > Save As... > Save as type: PDF with the following preset:<br /><br />Adobe PDF Preset: Illustrator Default<br />Standard: None<br />Compatibility: Acrobat 8 (PDF 1.7)<br /><br />Then, my image as viewed in the Adobe Acrobat 8 Professional has several white lines, outlining areas of color.  You can see it here: <br /><br />http://i6.photobucket.com/albums/y218/Mont-ImmortalSquirrel/Ai-PDF_whitelines.jpg<br /><br />The image connected to this link was captured with PrntScrn and copied into Photoshop, cropped, and saved as a jpeg.  The issue is perfectly preserved, as you can see the white lines outlining areas of color.  This problem is persistent despite the zoom level in Acrobat 8.  <br /><br />Just another little bit of information, the problem is most noticeable in the red area and not the cream/white and yellow areas.  When I was working on the original raster image in Photoshop CS3, the cream/white area was done with the Ellipse Tool, using Bevel and Emboss in the Blending Options.  The same goes for the yellow area, which was done with the Line Tool.  The red area was done manually, with the Brush Tool, Smudge, Blur, Burn, etc.<br /><br />I'm telling you guys just about everything I've done leading up to this issue.  But, if there's something you need to know more, I'll try to figure out what I could've possibly done wrong to get this result.

    I too get this result when using LiveTrace. My simple solution to this problem was to just place a solid color shape behind that section of the trace where it occurs that is the same color as the trace. Simple...but it worked.

  • Illustrator CS3 crashes at launch (Mac OS 10.6.8)

    Hello everyone,
    Can somebody please help me out from this.
    I'm using Illustrator CS3 on Mac 10.6.8. As I remember, I had installed some new fonts which I doubt it may have caused the error. I tried removing the User>Library>Preferences>Illustrator Settings folder. Plus I validated all the fonts including the new fonts on FontBook. Still negative. So I can't figure out what's the actual cause and how to troubleshoot it.

    code,
    Item 11) in 5) in the list below is about font cashes; item 1) is about moving fonts (Illy may reject fonts that go through validation). You may also try to move preferences/folders as described in 4). 6) may be needed.
    The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    If possible/applicable, you should save current artwork first, of course.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to at least 5 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html
    External media: It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk, and it is better to be safe than sorry.
    In addition to the (far greater) risk of file corruption, some issues are mentioned here:
    http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

  • Illustrator CS3 Compatibility MAC and Windows

    Hello.
    I've been asked to provide Adobe illustrator CS3 to 2 users. One is on a MAC operating OS X 10.4 and the other is on a Windows XP sp2 machine. Now the users are going to be sending files to each other but I've heard rumors that Illustrator is compatible sending files one way but not the other....can any one clarify this?
    Thanks in advanced
    Mike

    Cross platform files work well from my experience. just avoid few platform specific things
    e.g
    1. use open type fonts
    2. avoid placing-linked files from network e.g. on windows placed-linked file from a UNC location like \\machine1\share will make your file useless on mac
    3. files are associated on windows through extension so if you do not have a file with extension .ai you cannot double click on it to open on windows.
    etc..

  • Can I use Hebrew fonts in Illustrator CS3?

    Can I use Hebrew fonts, which are loaded and enabled in Illustrator, CS3? Although they are listed in the Character palette, the Hebrew fonts appear at the bottom of the list enclosed in < > brackets. When I choose such a Hebrew font, the letters appear as blank rectangles in my document? Font Book says they are valid Truetype fonts. What's wrong?
    Thanks for any help.

    i found this info from this link: http://forums.adobe.com/message/3466307.  The user who asked this question stats this solution worked for them.
    First in Language and text preferences in the system preferences select Hebrew as the input method.
    The in Illustrator click the text tool in your document or drag to create a text frame.
    While the cursor is active select a hebrew font
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    now go back to the document and start typing.
    Remember if you do not have the ME version you have to have it flush right and type backwards.

  • How to increase border size in Illustrator CS3?

    Like the title says, how do you increase the border size in Illustrator CS3? I have a .svg that I've increased the size of, but I can't figure how to get the borders (the four "L" shaped lines) to expand as well.

    I just sent you the link for the Adobe Illustraor CS3 as well, just in case. It has some of the things we talked about in there. 
    help.adobe.com/.../illustrator/cs3/illustrator_cs3_help.pdf

  • How to solve the Error in Action for illustrator cs3

    Through action in illustrator cs3 i changed the document mode RGB to CMYK via Visual Basic. But sometimes it throws 2 different kinds of error messages.
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    http://blogs.oracle.com/R/entry/invoking_r_scripts_via_oracle1
    http://blogs.oracle.com/R/entry/invoking_r_scripts_via_oracle2
    http://blogs.oracle.com/R/entry/invoking_r_scripts_via_oracle3
    http://blogs.oracle.com/R/entry/invoking_r_scripts_via_oracle4
    http://blogs.oracle.com/R/entry/invoking_r_scripts_via_oracle5
    Sherry

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    Message was edited by: spsaxena (Added step to view app content)

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