Illustrator CS3 to CorelDRAW 12

I want to be able to work in Illustrator CS3 and port work to CorelDRAW 12 due to compatibilty requirements. Can anybody, please, point me in the direction of the problems I might (=will !!) encounter.
I may be able to import it to CorelDRAW X4, so long as I can get X4 to output version 12 compatible files. (I've never used CorelDRAW !)
Thanks for any advice.
(I'll be running on Vista with CS3 and XP with CorelDRAW)

X4 will output legacy formats but, realistically, Corel 12 is a couple of years out of date at this point. This can be a problem as even the latest versions of Corel (not to mention Adobe products) handle some complex tasks like dropshadows entirely differently than 12 did, making backward compatibility on these features problematical at best.
If you're merely doing line art, you should be okay. But then, I have had even solid color fills change radically when taken between Adobe and Corel (either direction--the problem is repeatable in files where it happens, but is not consistent in that it does not happen to every file, or even all that often--just often enough to drive you nuts).
I *have* to do this for some of our customers who use Corel, but as an on-purpose job flow, you could be asking for trouble (IMHO). And adding a dinosaur (well, okay, woolly mammoth) like Corel 12 into the mix?
As ever; your mileage may vary.
Still, I wish you luck. Seriously.

Similar Messages

Batch won't run unless Illustrator CS3 is active window?

I'm hoping someone can help me out with this as it's driving me nuts. Basically I'm trying to batch an action I made in CS3 to run on about 700 illustrator files.
Everything runs just fine and dandy until I switch from Illustrator to another program (Firefox, photoshop, bridge, anything other than illustrator), once illustrator is no longer the active window, the batch process stops. When I make illustrator the active window again, the batch starts again. This worked perfect in CS2 and I never had this problem until CS3.
This is a huge pain as I can't work on anything else while keeping the batch running in the background.
Here's the nitty gritty details:
XP SP2, Illustrator CS3, smoking fast machine
Action was created in actions palette to do the following:
Unlock All > Select All > Create Outlines > Convert to Grayscale
Ran the batch via the actions palette, choose "Save and Close" and "log errors to a file".
I've restarted Illustrator, restarted the machine, recreated the action, broke the folder into smaller folders with less files. It's making my Tuesday feel like a Monday.
I've search all over and found nothing. There was one post here on the adobe forums, but it was from October and it never got answered. If you have a solution you will be my hero!
Thanks!

Yes, I have absolutely seen this! At our office we batch process Illustrator files to JPEG very frequently, and it's a huge nuisance to have Illustrator block the system during the batch processing. Everyone here is on XP SP2 as well, and we all have this issue. In fact, trying to switch in and out of Illustrator while it's batching can cause the application to crash fairly regularly for us.
I can confirm that the Mac version of Illustrator CS3 does *not* have this problem, as I am batch-exporting right now with Illustrator in the background on my Mac. (Mac OS X 10.5.2, Illy 13.0.2)
A fix for this would be most appreciated, Adobe!

Tablet PC calibration error in Adobe Photoshop and Illustrator CS3 whilst in Extended Desktop Mode

Hey everyone!
I've run into a snag which hasn't bugged me before because I never used a second monitor, but now that I do, Photoshop and Illustrator don't function properly.
I am running my Adobe products on my Lenovo X61 Thinkpad Tablet, which is Wacom PenEnabled. It's got the basic digitizer pen and pen pressure features, no stylus tilt or anything.
Whenever I run Photoshop or Illustrator in Extended Desktop Mode so I can have a different window open on my external monitor and the Adobe app on my tablet screen, my stylus goes strange. It seems to think that the extended desktop is part of the Adobe window, so when I move my stylus to draw, the cursor will appear on the external monitor, usually proportionate to the size of the screen...ie. It interprets the external and tablet screens as one desktop and the top left corner of my tablet screen is the top left of my external, whilst the bottom right on tablet IS the bottom right on tablet, if that makes any sense...sorry.
So I can't draw anything in photosho unless I set it back to standard desktop mode, or mirrored desktop. I've searched over the net and these forums and I can't find a fix for this. I was walking in harvey norman the other day and the Wacom Cintiq 12" was there on display, and it had the same issue with extended desktop and photoshop.
Has anyone had this issue before and/or does anyone know of a fix for it? I'll keep searching around and playing with the computer until I fix it and I'll post any solutions I find here if noone else has one.
My system details are:
Abobe Photoshop CS3 10.0.0
Adobe Illustrator CS3 13.0.0
OS: Windows Vista Build 6001, Service Pack 1, 32bit
RAM: 2GB
HD: 18.2GB free Disk Space (out of 66.3GB on the Active Partition)
Video: Intel GMA: Mobile Intel(R) 965 Express Chipset Family

I'm using an HP tx2011au tablet pc, using adobe flash cs3 and have the exact same problem. it becomes decalibrated only while the flash window is open, and only while flash has a file open, and only when using an extended desktop. even if flash is open and it has no files open it works fine.

Adobe Illustrator CS3: Fatal error during installation

Hello,
I just bought the AI CS3. It installed OK on my friend's laptop (windows). However, when I clicked the big button in the installation:
"Install Adobe Illustrator CS3"
A window showed:
Initializing Adobe Illustrator...
Then I got a message:
"Setup has encountered an error and cannot continue. Contact Adobe customer Support for assistance. Fatal error during installation".
I've tried several times. My computer meets all the requirements (it's a really new and faster PC). And there's no old versions of AI on it yet.
Can anyone help? Thanks!!!

Do you have any other Adobe products on your computer? When I installed CS3 on my Mac, I kept getting failures. After contacting Adobe, they told me I had to delete ALL other Adobe products -- including Flash and Adobe Reader. Plus, I had to do searches and delete any support files associated with them. It took hours!

Snow Leopard prints pdf in other colors than the Illustrator CS3 design

2 days ago I installed Snow Leopard. Yesterday I tried to print an Adobe Illustrator CS3 document that I made into a PDF. My logo which is gradient aqua and yellow prints grey, black and red. It appears fine on the screen and prints fine as an AI document. I emailed the document to my husband as a PDF and he also just installed Snow Leopard. The email pdf shows the proper colors but it prints in the same weird grey, black, red for him as well. All our old documents from years back which have my logo print in this wrong color combo. I spoke to Apple today and I printed a random Safari photo doc ( a zedonk, zebra donkey, check her out)! saved as a PDF in the proper color combo. We installed a graphics update for Illustrator but no resolution. It appears the problem might be the pdf file sent through Snow Leopard can't read the colors. Help!

Try printing the PDF with Adobe Reader
<http://get.adobe.com/reader/?promoid=BUIGO>

Copying objects from Illustrator CS3 to FreeHand 11.0.2

Working on a Mac in OSX 10.4.11, I was able to select and copy objects in an open Illustrator CS2 file and paste them into an open FreeHand 11.0.2 file, where they would be fully editable. After migrating to OSX 10.6.2 and upgrading to CS3, this no longer works - the objects selected and copied from Illustrator either do not appear (only corner indicators are visible) or a pale version appears as an uneditable low-rez image with funny colors....
Because there are so many missing features in Illustrator, it's important for me to be able to work back and forth between the two apps. Has anyone been able to achieve this (formerly) simple interactivity?

I got the following post from Danny Haas:
If you go to Edit>Special>Paste Special and then select AI/EPS from the list
it should paste just fine. It works well for me.
Worked for me too, although text was not imported as editable text. To do
that had to special paste the text separately as unformatted text, and then
reformat in FH.
From: Judy_Arndt <[email protected]>
Reply-To: <[email protected]>
Date: Wed, 13 Jan 2010 17:19:27 -0700
To: PETER AGOOS <[email protected]>
Subject: Copying objects from Illustrator CS3 to FreeHand 11.0.2
I skipped AICS3, but now use AICS4 for some tasks.
The only solution I've found is to save the AI CS4 file as AI 8, open that
in FHMX and copy from there.

illustrator cs3 crashes upon launch in mac os 10.4.11

illustrator cs3 does not complete its launch in mac os 10.4.11.
[i'm running a powermac dual 1.25 ghz power pc g4 mirror door].
the same happens with indesign cs3.
photoshop cs3 launches just fine.
can anyone help?
thanks.

You might try trashing the settings folder.
It could be a font issue or a font cache issue as well
to trash the settings folder you go to
User/Username/Library/Preferences/Adobe Illustrator CS3 Settings
The font cache that could becuasing the problems would be found by doing a search for AdobeFnt.lst they usually have a number after Fnt like 01 or 11
They can be trashed and new fresh ones will be made but this could be a corrupt font.
This is a bit old but you might look at this as well. But you have an older system so it may apply.
http://kb2.adobe.com/cps/167/tn_16763.html

How to open an Arabic PDF in Illustrator CS3 ME without outlining the font?

Hi,
I need to use Illustrator CS3 ME (Middle East) in order to edit some pages of an Arabic PDF file.
Now, the problem is that as soon as I open the page in Illustrator, all of the Arabic text gets outlined. The English text doesn't get outlined.
I need to edit the text, so this is a big problem.
I don't have the original source files (InDesign).
Also, it is too much editing to be doing in Acrobat.
Is there some sort of solution for this?
Thanks,
Ola

Hi,
The font is Arial, which fully supports Arabic, as far as I know.
How do I enable glyph protection in the prefs?
How do I set the glyph substituion in the type palette? I am sorry for the
ignorance, but I usually work with InDesign, and quite rarely with
Ilustrator. This is a special case for me...
The formatting is very ordinary. Nothing special.
I really hope there is some solution for this....
Ola
2010/6/4 Mylenium <[email protected]>
What fonts does it use? Is glyph protection enabled in teh prefs? What are
the settings for glyph substitution in the type palette? Does it have any
specific formatting? If it gets outlined, it was probably mangled in ways
that prevent using the life font or the relevant font is missing
alltogether...
>
Mylenium
>

Trying to install Illustrator CS3 on Windows 8.1 and get error message-installer database is corrupt

When I try to install Illustrator CS3 on a windows 8.1 machine and get the following error message. " Installer database is corrupt". Have tried rebooting computer etc. and still the same problem, any suggestions?

BrianDany I am sorry you are facing difficulties installing Creative Suite 3 under Windows 8.1. Windows 8.1 was not available during the time period which Creative Suite 3 was developed and the last updates released.
I would recommend reviewing your PDApp.log and possibly AMT3lib.log file for error messages which are preventing the installation. You can find details on how to locate and interpret the log files at Troubleshoot installation with install logs | CS3, CS4. You are welcome to post any specific error messages which you discover to this discussion.

How to find out the save as setting information in illustrator cs3?

How to find out the save as setting information in illustrator cs3 through programmatically. I saved the file using the setting like Overprint, EmbedAllFonts, IncludeDocumentThumbnails throgh scripting. But i don't know how to find out the save as setting information(Overprint, EmbedAllFonts, IncludeDocumentThumbnails) whether the checkbox true or not through scripting. Kindly advice me.

Thanks for your response. Some time the operator will set the wrong "save as setting" in the eps file . So i need to check wheather the operator set the correct save as setting or not. If the operator set the wrong save as setting, i need to inform while running the script. So please advice me how to find out the save as setting information of the active document file, and then inform to the operator if any improper "save as setting" occured.

Illustrator CS3 - problems saving as pdf (or pdf-compatible)

Hi,
My office are trialling Illustrator CS3 as we're getting some business card type work and we'd like to be able to send the proposed designs to the client as a multi-page PDF.
Unfortunately, I'm having a terrible problem when saving a particular file i) as .ai format, if PDF compatibility is checked, &
ii) as a PDF.
In both cases the progress bar goes half way and then Illustrator hangs, eventually saving after 3 hours, at the last try!
The multi-page document consists of 7 x A4 tiles, I know this sounds big but actually there's not that much stuff in it: on each page there's a bit of text, a gradient, 3 monochrome logos and two drop-shadows. There is also a spot colour and a linked image (500kb). If/when it eventually saves the pdf is <150kb and the .ai is <2mb.
I've tested various options when saving to try to trace the problem and it ONLY hangs when PDFing is involved; it saves with compression really fast.
Obviously the time it's taking isn't practical so I'm hoping someone can suggest what might be wrong. The PC is a decent spec: WINXP sp2 / 3GHz P4 / 1mb ram / 256mb gfx / 1.5Gb swapfile / 5gb defragged space on HD. I've looked at the Windows Task Manager as Illustrator is trying to save - the CPU is only up to 50% and the swapfile usage is 300mb - if it's taking so long why isn't it maxed out?
Hope someone can help, thanks in advance.
smithy_ss

I can't save a 1.4 meg .ai file as .pdf. Program freezes.

Cut/Paste from Word to Illustrator CS3 for Mac suddenly not working

This issue regards Illustrator CS3 for Mac on a Mac Pro with 6 GB.
Exactly one week ago I created a number of Illustrator files by cutting charts from a Word 2008 document and pasting them into an Illustrator document.
In the past I have dragged the images (or clip art) or simply used Control-C or even Control-X, but by whatever method I opted for, getting the image from Word to Illustrator CS3 has not been a problem.
Yesterday I got a new chart and a request to replace an old image - one that I had created last week on Tuesday by the Drag/Drop or Cut/Paste method.   For reasons I can't begin to imagine the process simply won't work now.
I also find that if I simply select text in a Word Document, hit Ctrl-C and then try a Ctrl-V in Illustrator I don't get to see my text pasted in - ONLY if I already have a text block open and the cursor in place will I get to see the text copied over into Illustrator. This is very strange and not at all how things have worked in the past - typically I would see the new Text Object just appear, and then I could move it to wherever I wanted.
I have opened up a number of old files that I know were created with copied text and also opened the associated Word files (earlier versions of Word) and again find that I can't copy text over, or even move images over - even though I clearly could do this before. I have also tried entirely new files - also with no success.
I was at an Apple one-to-one session this morning and they were more than mystified by this. I can Cut and Paste into Adobe Photoshop Elements, but I can't even cut and paste from Adobe Photoshop Elements into Illustrator CS3.   I can drag the Photoshop file (from the Finder window) into the Illustrator document and poof - get my image that way, but it's as an image only. If the base image in question is a vector image or something else having a plurality of elements, I can't then select the elements in Illustrator to change their color, delete them, or otherwise play with them.
I have brought up a word document on another Mac system that also has Illustrator CS3 and find that it too can't drag/drop cut/paste between the two applications.   At Apple, we did confirm that such ability is operational in the new Illustrator CS4, but none of their store systems still have CS3 to provide yet a third system to test.
I have deleted my Illustrator CS3 preferences, tried flushing the p-ram, and of course run fix and repair permissions - no dice.
My Mac systems update daily and there is nothing in the main update log that shows anything for Adobe or Office (nor do I think there should be). Adobe Update reports that everything is up to date, and I don't see a history file to know what might have changed in the last week.   Office also reports fully up to date and happy.
As I can cut and paste the images into an email for Mail and into Photoshop, I am fairly certain that it is NOT a Microsoft Office 2008 issue. The fact that another Mac with Illustrator CS3 also can't cut and paste suggests that is is really not something personal to my main system.
It is almost as if this is some clandestine "update" intended to encourage me to buy Illustrator CS4. Given that I bought Illustrator CS3 less than a year ago, I really am not eager to buy the new version.   The greeting on the Adobe Support page that CS3 is no longer the current version and therefore supported was most annoying.
I am really hoping that someone out there has an idea of what to try changing, removing and/or adjusting with respect to Adobe Illustrator CS3.

I tried the Select by Path option - can't believe I missed it - and found it made no difference.
I actually uninstalled and reinstalled the whole app. When I tried to simply re-install (can't remember it's exact phrase) it got part way through and then demanded another disk - but I only have one DVD with the application - the extra DVD is for tutorials and it didn't accept that one either. So I restarted that process and chose to completely uninstall. Then reinstalled - hey with only my one disk - gee, just like the first time.   And then it seemed to work.
I was not aware of the save as PDF option - but yes I have Adobe Acrobat Pro 9 for Mac so that option is there - and it seems to work too.
There were of course a slue of updates, and I let them all proceed - but even with them all in place the system is fine and I can once again drag and drop / cut and paste things back and forth.   I just tried a text block and "The Quick Brown Fox" pasted in with a clipping mask about 10 times the size of the document, but other than that it was ok.
So I have things working again on my primary system.   Will try and figure out what's wrong with the other one - but a reinstall might be the easiest game there too.

Illustrator cs3 headache! Error loading plugins. ColorHarmony.aip DxfDwg.aip FHImprot.ap PNGFileFormat.aip TracingSuite.aip TrcingUI.aip

I have searched everywhere on both the net and the adobe website and there is no solution for this problem. I have tried all suggestions, aside from reformatting my hard drive and loading everything from scratch. I have Adobe CS3 Master Collection which we paid quite a bit for and I find these errors and mistakes outrageous. I have a Zune and I still hve to disable the launch using the Vista Task Manager in order to get PDF files to save using any progrm within the suite.
All of a sudden one day, I started getting the following error: Error loading plugins. ColorHarmony.aip DxfDwg.aip FHImprot.ap PNGFileFormat.aip TracingSuite.aip TrcingUI.aip
I have tried using the CS3 Script clean up tool, even at level 2. I have gone through and got rid of any vestiges of folders or files that have to do with Adobe CS3 Master Collection. Nothing works. The only thing that did work that I refuse to do is to make another User Account and use that account just for Illustrator so I have to switch users back and forth to send e-mails and such.
What is the fix for this? Is Adobe paying attention?
Any words of wisdom? I have read that even after paying the $39.95 for help from Adobe, they still dont have a solution. Is t his a ploy to make some money off of fees during this economy?

Okay all, here is what I have tried; re-installed printer drivers,nothing, then:
I went to C:\Users\[your name]\AppData\Roaming\Adobe\Illustrator CS3 Settings on Win Vista.
Found the following folders: Brushes, Composite Fonts, Graphics Styles, Kinsoku, MojiKumi, New Document Profiles, Plug-ins, Swatches, Symbols, Workspaces. All folders were empty except for the New Document Profiles which had the following: Basic CMYK, Basic RGB, Mobile and Devices,
Print, Video and Film and Web, as I said these are document files which I deleted before this re-installation and nothing. Same error as above.
The three files listed in the Illustrator CS3 Settings folders are: AI Color Settings, AIMenuFaceCache and IllustratorFnt.lst. I deleted all three, IllustratorFnt.lst rebuilds immediately when I Open Illustrator CS3, however, the other two dont seems to rebuild until I receive the Microsoft Windows alert: a problem caused the program to stop working correctly. Windows will close the rpgoram and notify you if a solution is available. You'd think with the many times that this program has shut down automatically, someone would have a solution by now!
There is no AdobeFnt.lst file as specified by Mylenium.
corrupt preference folder, the whole users preference folder: I do not see an AI.Preferences folder in this area neither, and when I reopen Illustrator there is still no Preferences folder. Dont know how to get to the whole users preferences folder. I have a done Search for Preferences*.* and I only get entries for ACT! 2008 CMR which we have installed here.
corrupt Illustrator Settings folder located somewhere in the Documents and Settings No, this does not seem to do anything, If I delete the entire contents under Illustrator CS3 Settings.
a corrupt or conflicting plug in from a thrid party which is what it sounds like. Nothing in the plug-ins (Illustrator CS3 folder) and I haven't downloaded a third party. I do see the plugins that this mentioned in this error: ColorHarmony.aip DxfDwg.aip FHImprot.ap PNGFileFormat.aip TracingSuite.aip TrcingUI.aip in the following C: Program Files\Adobe\Adobe Illustrator CS3\Plugsin\Extensions, but the system will NOT let me remove them.
a corrupt font(s) or font data base(s) or both. Removed all possible fonts that the system would let me, and still nothing.
a corrupt color or monitor profile (this once happened to me) Do not use Custom monitor nor color profies.
a conflicting haxie running a PC
an update to something on your user account Hmmm all I have done are the recommended updates to Vista
conflicting software on the mac it is usually entourage or Quicken but they usually interfere with the keyboard shortcuts. On a PC.
and on the pc world of course a virus that is affecting your user account because it has only found your password on that accounts and which you obtained via browser or e-mail. Ran a full system virus scan and nothing.
The last and very unpopular amongst the pc world is a permissions problem in the pc world they always find a work around thuis issue rather than face the fact and why Adobe may have given up at this point. Turned off the UAC account, but your right, when I tried to delete the mentioned plugins in the errror, it said i didnt have the permissions.
There can be other reasons. The reason Adobe could not find it is the problem on the pc is often denial that this is user induced it also a problem but to less a degree on the Mac.
Maintaining your system is important. I do regular scans and things.
For instance have you set your scratch to a hard drive hat has a lot of free space do you have scratch other than your start up disk? Have a huge hard disk and 4 gb of DDR3 ram.
How much RAM do you have these are less likely to be the problem since the new user account works.
If you want to get his running again try a few things and tell us what did not work and perhaps we can help with nrrowing it down.
PLEASE HELP YOU GUYS, THIS IS VERY BIZARRE, WHY WOULD ONE SEPARATE USER ACCOUNT WORK AND THE OTHER NOT. THEY BOTH PULL OFF OF THE SAME PROGRAM FILE FOLDER RIGHT?

Activate / Deactivate Illustrator CS3 - Volume License

Hi Guys,
Well to start this topic, I must say I have never received such poor support for software as I have "received" from Adobe Chat Support team..
The case is as follows;
We have a volume license for Adobe Illustrator CS3 and haven't used it since somwhere before 2010. In 2010 we have moved to another city with our company. Therewith also renewing all hardware for our stylists. For over 5 years we haven't used Illustrator CS3, so we never thought about de-activating the software before getting rid of the old hardware. Since a couple months we have a new manager on the styling department, whom wants to introduce Illustrator again. Since all the stylists will need to be trained again for Illustrator, we'd like to do this in the CS3 version before upgrading to CC or CS6.
So the issue that comes up, is that I cannot activate the software, because the serial number that I've received many years ago, when buying the volume license, has been used too many times. This is because it was never deactivated on the old hardware.
The only option I had was to contact Support via Chat or Phone. Since I like to keep track on what have been said by both parties, I decided to go for the chat option..
If any of the Adobe Staff is reading along, the case number is 0215516123.
In a nutshell; If you have a retail version of a discontinued product with adobe, they can reset the activation count without any problems. If you buy bulk and have volume license, it all comes to this; please upgrade to the latest version.. There is nothing we can do for you..
Here is the complete chat log with 2 employees of Adobe, who are just not willing to help in ANY way.. I must say this really tested my patience and counting to ten skills..
Still looking for a solution tho, so any help is appreciated highly!
Thanks in advance!
=============================================================
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Naveen.
07:31:27
Naveen:
Hello. Welcome to Adobe Customer Support.
07:31:32
ME:
Hi Naveen, did my previous message come thru?
07:31:35
Naveen:
I'll be glad to help you with your issue today.
Your chat transcript will be sent to at the end of your chat.
07:32:28
ME:
that would be great!
07:34:19
Naveen:
May i know the operating system you are using?
07:34:25
ME:
W7 and W8
07:37:07
Naveen:
I am sorry to inform you but the CS3 is not compatible with windows 7 and 8.
07:37:24
ME:
What do you mean? The software works fine on W7 and W8
07:37:50
ME:
The issue I have is that from the 11 licenses that i've got, I got only 2 to activate
07:39:03
ME:
and thats probably because the old computers that we're phased out in 2010 had illustrator cs3 running on them. But since we didn't use it back then, we never thought about deactivating them.. Now the new styling manager wants to start working with Illustrator again, but I have the activation issue.
07:40:21
Naveen:
I am sorry but the CS3 is not compatible with windows7 and 8
07:41:22
ME:
How can you say that, it works fine on all of them.. 2 that have been succesfully activated and the other resigning ones are working fine on the 30 day trial.. We will be upgrading them sometime this year to CC or CS6. But for now we need to be able to activate the ones we have..
07:42:52
ME:
Your file was successfully uploaded: cs3.jpg.
07:43:01
ME:
Have a look for yourself
07:43:09
Naveen:
I have
07:43:25
Naveen:
http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection/systemreqs. html
07:43:41
Naveen:
Please look the tech specs for the CS3
07:44:06
ME:
I have, so lets say I want to activate them over XP I have the Same issue, please help me resolve this issue
07:46:02
Naveen:
May I take the serial number please?
07:46:10
ME:
[removed by moderator]
07:47:06
Naveen:
Its a Volume license serial number, We need to transfer the chat to AVL team.
Please wait while we connect you to a representative.
You are now chatting with 'Deepti'
07:47:19
ME:
Thats fine by me
07:47:40
ME:
Hi Deepti
07:48:08
Deepti:
Hi,welcome to Adobe Support!
07:48:33
ME:
Thank you! Can you read the conversation back between me and Naveen?
07:50:51
Deepti:
Sure.
07:51:37
ME:
Great
07:51:49
ME:
I hope you can help me resolve this
07:52:30
Deepti:
So you are facing issues with CS3 license , right?
07:52:49
ME:
yes I could only activate 2 of the 11
07:53:58
Deepti:
I would have loved to help you in getting these license activated however, we are not supporting CS3 anymore. This is a very old version of Creative suite that you have.
07:55:44
ME:
I know that, but it is a license we paid for and still are i title to use according to the license rights.. And as I said, we have the intention to upgrade them this year to the latest CC or CS6 version. But we need to start somewhere again and still have these licenses. I work for 3 companies in the group I work for. And 2 of them have all of the latest versions available. This company is a little behind on things, but we do need your help to get further..
08:03:06
Deepti:
I would have helped if it would have been cs6 or CC. This is an obsolete product and we are not supporting it anymore. You can refer to forums.
08:03:46
ME:
How will the forums help me on activating licenses.. I'm not asking for product support, I'm asking for license activation support, for licenses that we have paid for!
08:04:53
ME:
Clearly it is only some reset button you have to use to empty out the registration/activations from before 2010.
08:05:33
ME:
To show we are trying to keep up to date with licenses and latest versions you can see the volume licenses registered to
08:06:05
ME:
I really don't understand the mindset where you don't help out a paying customer
08:06:22
Deepti:
I am sorry but we don't have any reset button for volume licenses.
08:07:23
ME:
It was ment figurely.. There must be something you can do to help? I get the feeling that the support you are "giving" only means getting customers to pay more for the latest versions.
08:07:50
ME:
which as said we will upgrade somewhere this year.. But my stylists need training first
08:08:03
ME:
Hence thats what we need to activate them for right now
08:08:52
ME:
We paid for the license and are in title to use them.. But you are blocking that right now..
08:09:09
ME:
Which is totally outrageous
08:11:33
Deepti:
Yes you are entitled to use them. You have the serial key. You can install the product and use it till the time you want. It's just that Adobe has stopped providing support for obsolete versions.
08:12:49
ME:
I understand, but since I cannot activate them over the internet It only works for 30 days... The connection is fine, the serial is volume licensing.. But adobe says no sorry cannot activate because of too many activations.. And I only used 2 out of 11.. So please provide me a solution!
08:22:05
Deepti:
I am so sorry but there is nothing that I can do . I mean I don't have any deactivation button that I could use to deactivate the license for you.
08:23:22
ME:
So what happens when a customer has CS6 and the hardware was disposed of, on which CS6 was installed and wasn't deactivated? He buys new hardware and has the same problem as I currently have.. What do you tell that customer? I'm sorry there is nothing we can do for you? I really doubt that..
08:30:23
Deepti:
CS6 version is still in the support boundary hence, if there is any activation issue that you are facing with CS6 , we would be supporting you for that.
08:31:38
ME:
Wow.. I have never ever experienced such poor support for software as I have today with you from Adobe.. This is really dissapointing, especially if you spend that much money on licenses to be compliant..
08:32:26
ME:
So please tell me, what options do I have to make this work?
08:51:01
ME:
It would be appreciated if you can answer my question?
08:59:50
Deepti:
I am sorry but this is out of support boundary. You can refer to the forums , I am sure you will find some information related to the activation queries.
09:01:22
ME:
I am reading on the support forums that support of adobe needs to clear the current activations..
09:01:34
ME:
Only you @ adobe can do that
09:02:28
ME:
You should be able to tell me how many activations of the CS3 illustrator are currently done in the licensing portal
09:02:37
ME:
and you should also be able to clear them!
09:03:00
ME:
https://forums.adobe.com/thread/441285
09:03:17
ME:
https://forums.adobe.com/thread/1324890
09:05:40
ME:
Manish-Sharma (in answer to Leonardophoto) It might have not got deactivated properly from your old computer hence contact Adobe Support to get the count of activation resetted.
09:05:59
ME:
everywhere I look I need you from Support to reset the count of activations..
09:06:05
ME:
So please help me with this
09:10:15
Deepti:
I would have not kept you waiting for so long if I would have the option to deactivate your license key.
09:11:09
ME:
Then how come Jeff A Wright (your collegue) refers to this in every post he makes on the forums regarding activation/deactivation reset count settings..?!
09:12:23
Deepti:
That is for retail licenses.
09:13:00
ME:
Wow, so as a customer who buys bulk there is no solution?
09:14:23
Deepti:
There is no such problem that the Volume license customers face.
09:21:26
ME:
So now your saying that my problem doesn't excist?

I have the following link to offer but I do not know if it leads to a solution for you...
Adobe Licensing Website | Serial numbers | Orders | Accounts

Using Adobe Ideas with Illustrator CS3

I am using Adobe Ideas in an iPhone. I have Adobe Illustrator CS3 which won't open the idea file. Do I need to update my version of Illustrator or is there some way to open the files with the version I have? Also, are they vector or rastor files?

Hi! You are correct, Adobe Illustrator CS3 will not open an Ideas file. As a minimum, you will need Adobe Illustrator CS5, which also requires the Ideas/Illustrator plugin. If you upgrade to Illustrator CS5, you need to download & install the Creative Cloud desktop application and then install the Touch Apps Plugins.
Alternatively, if you upgrade to the latest Adobe Illustrator, you should be able to open your Ideas files in it directly.
Let me know if this helps or if you have any further questions.
Regards,
Kim
Adobe Ideas Team

Illustrator CS3 to CorelDRAW 12

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