Illustrator CS3 upon launch crashes
Recently, bought an Apple iMac, installed Parallels virtual machine and installed my Windows XP Professional and installed my CS3 Premium. Every program works except Illustrator. It crashes every time I launch it getting the error message..."blah, blah, blah, sorry for the inconvenience...'' and asks to send an error report. I have uninstalled and reinstalled every possible way, downloaded all the updates, and fixed the registry, repeatly and every time it fails.
I have been using CS3 on my HP laptop every since I got it and never had issues. My brother seems to think that my installation disk is scratched and messes up the download. So, basically, it somehow got scratched when I put it on my mac. Could this be an issue or is this something else?
Chris
I find this to be a pretty staggeringly self-righteous and intentionally obtuse response.
Clearly, Adobe does not cease all support for a prior version the second a new version comes out, so we can dispense with the idea immediately that anyone is barred from a service request on one version previous.
You know as well as I do that the major difference between CS3 and CS4 is the change from "CS3" to "CS4" in the title. To me, not entirely justifying of a demand on your part to upgrade.
All of this sidesteps the fact that you miss (intentionally?) the primary point: there's an easy fix to this. Adobe just lets me do a crossgrade. No skin off of anyone's nose.
Clearly, they CAN make me get a fruitless upgrade. And clearly, I COULD have individually researched every single title prior to switch to make absolutely sure it would run perfectly under parallels. But neither of these entirely makes sense.
I'm not demanding that Adobe fix this. I'm simply stating that it would be nice to get a response, and I would prefer that that response was helpful rather than hiding behind a policy which, in this case, makes little sense.
Thanks for the moralizing yet unhelpful response!
Similar Messages
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Illustrator CS3 for Windows upon launch crashes
Recently, bought an Apple iMac, installed Parallels virtual machine and installed my Windows XP Professional and installed my CS3 Premium. Every program works except Illustrator. It crashes every time I launch it getting the error message..."sorry for the inconvenience...'' and asks to send an error report. I have uninstalled and reinstalled every possible way, downloaded all the updates, and fixed the registry, repeatly and every time it fails.
I have been using CS3 on my HP laptop every since I got it and never had issues. My brother seems to think that my installation disk is scratched and messes up the download. So, basically, it somehow got scratched when I put it on my mac. Could this be an issue or is this something else?
ChrisHello Again:
To follow up on my last post.. I had a real bad time with my computer most recently and had to recover it. Since I had a fresh install, I went with service pack 3. I use Windows XP.
I did install Web Developer Premium CS3, but left out Acrobat Professional. I also decided to go with the default mouse driver for Win XP. In Illustrator I turned off the save to clip board upon exit feature.
Now for the longest time, no matter how much I use Illustrator, I am not having any problems on exit. I am not exactly sure why other than I have a fresh install of my OS.
Also: It has been mentioned in other threads that Acrobat was the problem or the mouse driver was the problem or settings in preferences, or even the start up definition file (which I trashed and Illustrator reset it on start.)
So now I am happy to have Illustrator CS3 working well.
Thought I should repost.. thanks,
Michael R. -
Illustrator CS3 and CS4 crashes on two different Mac Pro systems
We have two Mac pro systems. Both are running 10.5.6. As of this morning both systems crash when trying to save files from Illustrator CS3 and CS4.
I'm not sure if this started with a corrupted file, and when we tried to work with it on both machines it effected both.
Does anyone have an idea?Do use TimeMachine for data;
SuperDuper for imaging the system;
Clone the system at least twice: known good backup image and for testing.
Clone or image can be just a sparse image created with Disk Utility.
I would also keep user accounts separate from the system and on 2nd drive.
Rather than reinstall, use alternate systems. You may even need to do what others have learned to, one system for specific task or configuration.
Use different user accounts.
Don't rule out plist or preference settings or corruption.
Normally I use Disk Warrior to keep a system maintained but TechTool Pro (5.01) will do more to check files for integrity and errors, and useful addition.
If I was building a sytem today, I'd probably use 10K WD VelociRaptor or two for system, some scratch drives in stripped RAID for editing and saving work, and then media drive(s). With 3 backup sets of work.
Apple now sells OS X 10.5.6 on DVD, replacing the 10.5.4 (and 10.5.0, shame there is no upgrade program) so they must feel 10.5.6 is gold. Not all software and hardware though does, but Sonnet just posted updates for their SATA Tempo card drivers. When it comes to production, newest and latest is not usually best. -
Illustrator CS3 Windows - Freezes/Crashes/locks when using open dialog.
I have looked all over the internet for a solution like this and tried all sorts of possible combinations and none worked.
So I set about tracking it down one afternoon. It only took me 4 hours to find the issue.
I think it's when the Version Cue preferences gets corrupted.
SOLUTION:
Close Illustrator. If it's crashed used task manager to stop the application.
Navigate to: C:\Documents and Settings\username\Application Data\Adobe\ and remove the workflow directory completely.
Restart Illustrator and the workflow directory will be recreated and now you can open your files with a dialogue as you would normally expect to.
Good LuckThe video card is opening the Save dialog offscreen, outside the visible desktop area.
Select Alt+ Spacebar, choose move and then use the arrow keys to move the dialog box back on screen and resize it so it fits and opens in the correct position. -
Programs Illustrator CS3 and InDesign crash when trying to print documents.
I am unable to print any documents created in either program on my HP printer. I've reinstalled the Creative Suite 3 as well as the HP printer. I have tried to update adobe but it says I'm not connected to the internet and I am. I upgraded to system 10.9.4 a while ago. Anyone know what I can do to resolve this.
Thanks Julie53You will likely get better program help in a program forum
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
Illustrator CS3 & CS4 crash on launch
Have used CS4 without problems on OSX 4.11 for 9 months. After doing an Adobe Update after Xmas, Illustrator started crashing on launch. Tried Illustrator CS3 and it crashed too. InDesign crashes when I try to export or package or place anything from Illustrator. Bridge has crashed a few times. Photoshop stable but gives "quit unexpectedly" message when I close it. Have uninstalled entire Design Suite CS4 & CS3. Reinstalled CS3. Trashed Acrobat Reader 9 and all Adobe prefs and settings that I could find. When I trashed the newest Illustrator CS3 settings folder from the User Library it made Illustrator take less time to crash on launch. I am missing my deadlines. What to do?
What to do?
Handle these things correctly. Sorry to say so, but you made your own mess.
- Uninstall everything Adobe using the proper uninstallers as far as possible
- Run the CS3 and CS4 Clean Scripts from the support pages
- Delete the caps.db in Library:Application Support:Adobe:caps
- reinstall - first CS3 + updates, then all CS4+updates
Mylenium -
Problems reinstalling Illustrator CS3
I was having issues with Illustrator CS3, it kept crashing, so in hopes of fixing the problem I uninstalled and am now trying to reinstall.
When I put the install disc in, it starts to go through the process then asks for me to put in InDesign CS4 disc. I do and then a minute later it asks for me to put in the Illustrator CS3 disc. And it keeps going back and forth like that and it doesn't seem to be making any progress in installation.Illustrator CS3, InDesign CS4
It is on a PC so we did an uninstall through the control panel. -
illustrator cs3 crashes upon launch in mac os 10.4.11
illustrator cs3 does not complete its launch in mac os 10.4.11.
[i'm running a powermac dual 1.25 ghz power pc g4 mirror door].
the same happens with indesign cs3.
photoshop cs3 launches just fine.
can anyone help?
thanks.You might try trashing the settings folder.
It could be a font issue or a font cache issue as well
to trash the settings folder you go to
User/Username/Library/Preferences/Adobe Illustrator CS3 Settings
The font cache that could becuasing the problems would be found by doing a search for AdobeFnt.lst they usually have a number after Fnt like 01 or 11
They can be trashed and new fresh ones will be made but this could be a corrupt font.
This is a bit old but you might look at this as well. But you have an older system so it may apply.
http://kb2.adobe.com/cps/167/tn_16763.html -
Solved the Illustrator CS3 Crash Error upon saving file on my OS.
I was unable to save any Illustrator file. Upon saving a file Illustrator CS3 crashed and an error message would pop up and windows error reporting service would be launched to report the error and close Illustrator.exe.
Until i found out that i had the "Print Spooler Service" set to manual. I always start this service manually when need to print things. So, when i started this service and did a print from MS Word, and latter on thought to give Adobe Illustrator another try, i created an illustration and click on save and WOW it saved my file without any crashes.
To test this worked fully, i opened an older version .ai file and did some changes and used the save and save as command, both worked.
I am relieved now.
EspartThis one is for all of you who couldn't get the above to work:
I have Windows XP and CS3 Illustrator.
This same problem happened to me in Photoshop. To fix it, I stopped Version Cue from grabbing the "Save As" window before I could save. Here's how:
In Photoshop:
Edit > Preferences > File Handling...
In the last box, uncheck "Enable Version Cue." Problem solved. (I believe this may be turned on during Adobe update, but I am unsure. What I do know is the problem stems entirely from Version Cue.)
The fix for Illustrator is a bit more complex. The same thing happened to me in Illustrator (and it used to save just fine without any changes on my part) but Version Cue was already unchecked. That is why I wound up on this thread.
1) In Illustrator:
Edit > Preferences > File Handling & Clipboard
2) Uncheck "Enable Version Cue" (if it is already unchecked, this is okay, that is how mine was)
3) Go into Windows Explorer (not Internet Explorer)
Program Files > Adobe > Adobe Illustrator CS3 > Support Files > Contents > Windows
4) In this folder is a sub folder called "Version Cue." Rename "Version Cue" to something else like "OLD Version Cue".
5) You can now save files in Illustrator (may require relaunch of Illustrator).
***NOTE***
From one of the above posts I found that to keep from having to kill Illustrator every time it freezes on save (pre-fix) hold down "Alt+F4" to close the invisible "Save as" window that is locking things up.
If the above does not work, try some of the other things I did which I do not believe made a difference, but just in case:
1) Choose a valid, online printer
2) Close other programs
3) Restart your computer
4) Trash the old Illustrator preferences (Documents and Settings > (your login) > Application Data > Adobe > Adobe Illustrator CS3 Settings)
5) When Illustrator freezes, hit "alt" then after hit "enter" then select "Move" from the drop down menu at the top left. Drag a whole bunch without lifting the left click button. Restart Illustrator. Repeat. -
Adobe Illustrator CS5 crashes upon launch
Hi there,
I have just installed the Master Collection and all apps work fine, except for Illustrator that crashes upon launch. I tried cleaning font caches, rebooting, running Onyx, etc. But to no avail. The Master Collection is the Czech version. Here I post the crash log. If anybody could help me I would be very glad.
Thanks a lot in advance,
LackoB
Process: Adobe Illustrator [200]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [86]
Date/Time: 2010-05-25 19:01:17.744 +0900
OS Version: Mac OS X 10.6.3 (10D2094)
Report Version: 6
Interval Since Last Report: 21913 sec
Crashes Since Last Report: -4
Per-App Interval Since Last Report: -42 sec
Per-App Crashes Since Last Report: -4
Anonymous UUID: 0F8C198A-E2C6-4406-9954-68A3FD27F5BF
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x92780050 strncpy + 80
1 ...e.illustrator.plugins.ADMTP 0x20622e20 0x20620000 + 11808
2 ...e.illustrator.plugins.ADMTP 0x20625bd9 0x20620000 + 23513
3 ...e.illustrator.plugins.ADMTP 0x20627134 0x20620000 + 28980
4 ...tor.plugins.FrameworkServer 0x1dcd08ca PluginMain + 1712
5 com.adobe.coretech.adm 0x1f0cb0dd 0x1f0c0000 + 45277
6 com.adobe.coretech.adm 0x1f0d4a4d 0x1f0c0000 + 84557
7 com.adobe.coretech.adm 0x1f0d840c 0x1f0c0000 + 99340
8 com.adobe.coretech.adm 0x1f0c1485 0x1f0c0000 + 5253
9 com.adobe.coretech.adm 0x1f0ddfc9 0x1f0c0000 + 122825
10 ...tor.plugins.FrameworkServer 0x1dcd0a54 PluginMain + 2106
11 ...e.illustrator.plugins.ADMTP 0x2062263b 0x20620000 + 9787
12 ...tor.plugins.FrameworkServer 0x1dcd0e3a PluginMain + 3104
13 ...tor.plugins.FrameworkServer 0x1dcd11dd PluginMain + 4035
14 ...tor.plugins.FrameworkServer 0x1dcd2317 PluginMain + 8445
15 ...e.illustrator.plugins.ADMTP 0x2062bc05 PluginMain + 179
16 com.adobe.illustrator 0x006c282e AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3698310
17 com.adobe.illustrator 0x006be993 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3682283
18 com.adobe.illustrator 0x006c6656 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3714222
19 com.adobe.illustrator 0x001ab95d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1634569
20 com.adobe.illustrator 0x005505bd AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2182165
21 com.adobe.illustrator 0x001b3009 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1664949
22 com.adobe.illustrator 0x001b4a2d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671641
23 com.adobe.illustrator 0x0010af6a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 976662
24 com.adobe.illustrator 0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
25 com.adobe.illustrator 0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
26 com.adobe.illustrator 0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
27 com.adobe.illustrator 0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
28 com.adobe.illustrator 0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
29 com.adobe.illustrator 0x00003346 0x1000 + 9030
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92794b42 kevent + 10
1 libSystem.B.dylib 0x9279525c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x92794719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x927944be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x92793f41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x92793bd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92794168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.amt.services 0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0458d18c AMTThread::Worker(void*) + 24
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9276e35a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9279bea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x927caa28 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x941f0465 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x941f01a3 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x942143eb TimerThread + 97
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 AdobeAGM 0x0198b8f5 AGMInitialize + 3243373
4 AdobeAGM 0x0198c545 AGMInitialize + 3246525
5 AdobeAGM 0x01992138 AGMInitialize + 3270064
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x92793bd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92794168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x927c7e44 nanosleep$UNIX2003 + 188
2 ...trator.plugins.AISaveForWeb 0x2316c89b CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
3 ...trator.plugins.AISaveForWeb 0x231672e3 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
4 ...trator.plugins.AISaveForWeb 0x2316c9a8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
5 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
6 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x9276e35a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9279bea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x927caa28 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x2e40ed27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x2e58406b APXGetHostAPI + 4096475
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffef63 ebx: 0x20622bdf ecx: 0x00000100 edx: 0x0000000d
edi: 0xbfffef63 esi: 0x00000000 ebp: 0xbffff0c8 esp: 0xbfffef24
ss: 0x0000001f efl: 0x00010216 eip: 0x92780050 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x12d9000 - 0x13a6fe7 +AdobeAXEDOMCore ??? (???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
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0x1d57000 - 0x1d78ff7 +AdobeBIBUtils ??? (???) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
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0x2c09000 - 0x2ea7ff2 +AdobeSVGRE ??? (???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2f80000 - 0x2fd8ff7 +AdobeXMP ??? (???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2fe7000 - 0x3073fef +AdobeXMPFiles ??? (???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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0x20a8d000 - 0x20a91ffc +com.adobe.illustrator.plugins.TextExport TextExport version 15.0.0 (15.0.0) <E6553C76-90BC-FB9A-1E6A-82A51B2FD0A1> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/TextExport.aip/Contents/MacOS/TextExport
0x20a98000 - 0x20b52ff0 +com.adobe.illustrator.plugins.SWFExport FlashFileFormat version 15.0.0 (15.0.0) <A54081F7-F52F-7D97-D8E1-DBE75CE902F0> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/SWFExport.aip/Contents/MacOS/SWFExport
0x20b6c000 - 0x20bbaff6 +com.adobe.illustrator.plugins.Sangam2AIMapper Plugin Sangam2AIMapper Plugin version 15.0.0 (15.0.0) <3D5AA673-C4CE-67BC-A42C-BCA0412E160D> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/Sangam2AIMapper Plugin.aip/Contents/MacOS/Sangam2AIMapper Plugin
0x20bcc000 - 0x20c35ffb +AdobeSangam 3.0.0 (compatibility 3.0.0) <4FF2270C-9417-1059-527B-68C99BF43EA9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSangam.framework/Versions/A/AdobeSangam
0x20c7f000 - 0x20c87fe3 +com.adobe.illustrator.plugins.PNGFileFormat PNGFileFormat version 15.0.0 (15.0.0) <96FBF592-77B9-00DC-1DE1-3F8A098A93E0> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/PNGFileFormat.aip/Contents/MacOS/PNGFileFormat
0x20c8b000 - 0x20cc2ff6 +com.adobe.illustrator.plugins.MPSParser MPSParser version 15.0.0 (15.0.0) <65C4F2FB-7E4E-5E71-E000-F342B2806959> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/MPSParser.aip/Contents/MacOS/MPSParser
0x20cd4000 - 0x20cf2ffe +com.adobe.illustrator.plugins.MPSExport MPSExport version 15.0.0 (15.0.0) <9DC59636-5A06-4A8F-F2DD-150C8B977A8C> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/MPSExport.aip/Contents/MacOS/MPSExport
0x20cfc000 - 0x20d3bfea +com.adobe.illustrator.plugins.JPEG JPEGFormat version 15.0.0 (15.0.0) <D84BF213-3D23-3993-2F66-7039A5AEC8DA> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/JPEGFormat.aip/Contents/MacOS/JPEG
0x20d45000 - 0x20d52ffc +com.adobe.illustrator.plugins.Jpeg2000 Jpeg2000 version 15.0.0 (15.0.0) <30A2213B-ECF8-035A-4380-7CA142BDD123> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/Jpeg2000.aip/Contents/MacOS/Jpeg2000
0x20d59000 - 0x20d5cffb +com.adobe.illustrator.plugins.GIF89 GIF89a Format version 15.0.0 (15.0.0) <929AF430-A08D-0A96-C140-C14D2D8A848F> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/GIF89a.aip/Contents/MacOS/GIF89
0x20d60000 - 0x20d6bfee +com.adobe.illustrator.plugins.FXGFileFormatUI MXGFileFormatUIEN version 15.0.0 (15.0.0) <29098458-9EEF-56BB-5500-082CA55EF11A> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/FXGFileFormatUI.aip/Contents/MacOS/FXGFileFormatUI
0x20d7e000 - 0x20f0afef +com.adobe.illustrator.plugins.FXGFileFormat MXGFileFormat version 15.0.0 (15.0.0) <5C05C31A-110B-DCFC-1DFB-C46857C2A149> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/FXGFileFormat.aip/Contents/MacOS/FXGFileFormat
0x20f53000 - 0x2194ffef +aflame ??? (???) <B07806FD-0449-CBC6-FB92-0745A6D914D5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/aflame.framework/Versions/A/aflame
0x21b12000 - 0x21ca3ff3 +aflamingo ??? (???) <C4136948-FE16-15C4-F1B9-040E014AF2CA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/aflamingo.framework/Versions/A/aflamingo
0x21e66000 - 0x21e8dfe4 +com.adobe.illustrator.plugins.FHImport FHImport version 15.0.0 (15.0.0) <66790786-2D8B-3036-8D64-819057A4EC7C> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/FHImport.aip/Contents/MacOS/FHImport
0x21e98000 - 0x22a82fff +com.adobe.illustrator.plugins.DxfDwg DxfDwg version 15.0.0 (15.0.0) <3929A3BF-46AC-C56F-765D-50A48F0FD5FE> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/DxfDwg.aip/Contents/MacOS/DxfDwg
0x22ceb000 - 0x23302fec +com.adobe.illustrator.plugins.AISaveForWeb SaveForWebEN version 15.0.0 (15.0.0) <484602C1-43D0-5545-BC79-6C9BE458714F> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/AISaveForWeb.aip/Contents/MacOS/AISaveForWeb
0x235fa000 - 0x235fcfff +com.adobe.illustrator.plugins.MaskHelper MaskHelper version 15.0.0 (15.0.0) <EA826DF7-190B-7AFB-AE1F-A26A2091A372> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Filters.localized/MaskHelper.aip/Contents/MacOS/MaskHelper
0x23700000 - 0x23704ffb +com.adobe.illustrator.plugins.ZigZag Zig Zag version 15.0.0 (15.0.0) <E0CF54A5-84BD-E29F-9858-87E6FAHi,
Try the following:
1) Create a new admin user and try to launch in it.
If that doesn't help than try this:
1) Uninstall with the option to remove preferences
2) Delete Adobe Illustrator CS5 folder under /Applications if left behind.
3) Install AI again.
-Anirudh -
Illustrator CS3 crashes on launch
I have been using Illustrator CS3 succesfully for more than 1.5 years now on my computer and then suddenly today I went to open it and it wont open - it crashes as I launch it - all the other CS3 software is fine.
As far as I know I havent changed anything recently
does anyone have any advice for me as to how to fix it please.
thanksI think we are getting there - when I create a new user account yes it works fine thank you.
The only problem is all my files are on the other user. If I copy them over will it corrupt the new user account or should it be ok?
I also tried to do the font nuke thing but still no joy so I guess this narrows it down doesnt it? it cant be a corrupt font??
If you can give me any more advice Id appreciate it..
Also in answer to the next question yes my adobe updater constantly updates acrobat so I guess I have had new recent updates for acrobat. -
Illustrator CS3 crashes at launch (Mac OS 10.6.8)
Hello everyone,
Can somebody please help me out from this.
I'm using Illustrator CS3 on Mac 10.6.8. As I remember, I had installed some new fonts which I doubt it may have caused the error. I tried removing the User>Library>Preferences>Illustrator Settings folder. Plus I validated all the fonts including the new fonts on FontBook. Still negative. So I can't figure out what's the actual cause and how to troubleshoot it.code,
Item 11) in 5) in the list below is about font cashes; item 1) is about moving fonts (Illy may reject fonts that go through validation). You may also try to move preferences/folders as described in 4). 6) may be needed.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
External media: It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk, and it is better to be safe than sorry.
In addition to the (far greater) risk of file corruption, some issues are mentioned here:
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html -
Crashes upon Launch of any CS5 program.
Hello,
I just upgraded my hard drive on my laptop. I had been running the Adobe Creative Cloud trial. However, I started encouring problems with the applications. They were crashing upon launch. I was just using the creative cloud trial until I had time to load my disk with the suite. I finally got around to doing it last week. However, I am encountering the same problems. I am on a Macbook Pro. The problem started when I was running Lion (10.7). I thought maybe an operating system upgrade might fix the problem. I am now running on Mavericks (10.9); however, the problem persists. I get the error message below when it crashes. The program crashes before the pre-loader image comes up. Any help would be appreciated. Thank you and I hope you have a nice day!!
Process: Adobe Illustrator [6794]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [165]
Responsible: Adobe Illustrator [6794]
User ID: 501
Date/Time: 2013-11-22 18:26:45.104 -0500
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 1826BB91-32AC-E222-3327-63A5944CA534
Sleep/Wake UUID: 173263A6-7A69-4658-8019-9B947F1E0FF5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000001bd8df6c
VM Regions Near 0x1bd8df6c:
mapped file 000000001b385000-000000001b8b3000 [ 5304K] rw-/rwx SM=COW /Library/Fonts/KozGoPr6N-Light.otf
--> mapped file 000000001b8b3000-000000001bde1000 [ 5304K] r--/rwx SM=COW /Library/Fonts/KozGoPr6N-Light.otf
mapped file 000000002011e000-000000002543c000 [ 83.1M] r--/rwx SM=COW /Library/Fonts/Hannotate.ttc
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libFontParser.dylib 0x98431a1e OTFSetupHFMXAndVFMX(TSFNTData const&, int, EndianScalar<short, (EEndianness)0> const*&, EndianScalar<short, (EEndianness)0> const*&) + 208
1 libFontParser.dylib 0x9842da07 TSFNTOpenTypeCIDFont::TSFNTOpenTypeCIDFont(TSFNTData const&) + 621
2 libFontParser.dylib 0x9842d6fc TOpenTypeCIDDataForkFont::TOpenTypeCIDDataForkFont(TFileDataSurrogate const&) + 48
3 libFontParser.dylib 0x9841eb87 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3759
4 libFontParser.dylib 0x9841d769 FPFontCreateFontsWithPath + 214
5 libCGXType.A.dylib 0x9409b1f9 create_private_data_with_path + 26
6 com.apple.CoreGraphics 0x9bebeb82 CGFontCreateFontsWithPath + 44
7 com.apple.CoreGraphics 0x9bebe73e CGFontCreateFontsWithURL + 416
8 com.apple.CoreGraphics 0x9c111669 CGFontFinderCreateFontWithPlatformFont + 76
9 com.apple.CoreGraphics 0x9c070d8b CGFontCreateWithPlatformFontAndVariation + 44
10 com.apple.CoreGraphics 0x9c070d5a CGFontCreateWithPlatformFont + 25
11 com.apple.CoreText 0x955825c2 TFont::InitDescriptor(unsigned long, __CTFontDescriptor const*) + 150
12 com.apple.CoreText 0x95582834 TFont::TFont(unsigned long, float, CGAffineTransform const*, __CTFontDescriptor const*) + 40
13 com.apple.CoreText 0x9557d434 CTFontCreateWithPlatformFont + 113
14 AdobeCoolType 0x01ee983d CTCleanup + 1076617
15 AdobeCoolType 0x01eecb40 CTCleanup + 1089676
16 AdobeCoolType 0x01eee151 CTCleanup + 1095325
17 AdobeCoolType 0x01ef0f30 CTCleanup + 1107068
18 AdobeCoolType 0x01e378ef CTCleanup + 347707
19 AdobeCoolType 0x01d8d80c 0x1d84000 + 38924
20 AdobeCoolType 0x01e9b9fb CTCleanup + 757575
21 AdobeCoolType 0x01e42c8e CTCleanup + 393690
22 AdobeCoolType 0x01e426c3 CTCleanup + 392207
23 AdobeCoolType 0x01de24e1 CTGetVersion + 17347
24 AdobeCoolType 0x01de2a48 CTInit + 66
25 com.adobe.illustrator 0x006bde7c AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3679444
26 com.adobe.illustrator 0x005b0d2f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2577287
27 com.adobe.illustrator 0x005b6b18 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2601328
28 com.adobe.illustrator 0x005aba7b AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2556115
29 com.adobe.illustrator 0x005abbab AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2556419
30 com.adobe.illustrator 0x001b5090 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1673276
31 com.adobe.illustrator 0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
32 com.adobe.illustrator 0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
33 com.adobe.illustrator 0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
34 com.adobe.illustrator 0x001b4861 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671181
35 com.adobe.illustrator 0x001b4a11 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671613
36 com.adobe.illustrator 0x0010af6a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 976662
37 com.adobe.illustrator 0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
38 com.adobe.illustrator 0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
39 com.adobe.illustrator 0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
40 com.adobe.illustrator 0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
41 com.adobe.illustrator 0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
42 com.adobe.illustrator 0x00003346 0x1000 + 9030
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x90f6b992 kevent64 + 10
1 libdispatch.dylib 0x96fb58bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x96fb5556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x96b0efa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0458d18c AMTThread::Worker(void*) + 24
6 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
8 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x96b0d042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9a6fab2d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x9a6fa6ea TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x9a6fa89d TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x9a6daea0 TimerThread + 89
7 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
9 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x96b0efa3 pthread_cond_wait + 48
3 AdobeAGM 0x0198b8f5 AGMInitialize + 3243373
4 AdobeAGM 0x0198c545 AGMInitialize + 3246525
5 AdobeAGM 0x01992138 AGMInitialize + 3270064
6 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
8 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1ad180d0 ebx: 0xbfff9138 ecx: 0x07066000 edx: 0x00002000
edi: 0xbfff9118 esi: 0x1bd8df68 ebp: 0xbfff9168 esp: 0xbfff9100
ss: 0x00000023 efl: 0x00010286 eip: 0x98431a1e cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1bd8df6c
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0xff7ff6 +com.adobe.illustrator (399 - 15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x12d9000 - 0x13a6fe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1415000 - 0x1425fff com.apple.carbonframeworktemplate (1.0 - 1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x142a000 - 0x1445ff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x145f000 - 0x14a3fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1506000 - 0x1506fff +SPBasic (0) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x150a000 - 0x1510ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1518000 - 0x162cfff +AdobeACE (1) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x164f000 - 0x1b75fff +AdobeAGM (1) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1cb6000 - 0x1cf2fff +AdobeARE (1) <EFF04636-11C5-BFF0-6DC4-0E4909802EEA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1cfb000 - 0x1d21ff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1d32000 - 0x1d4dfff +AdobeBIB (1) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1d57000 - 0x1d78ff7 +AdobeBIBUtils (1) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1d84000 - 0x2076ff7 +AdobeCoolType (1) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x20fe000 - 0x2196fff +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x21f5000 - 0x22d8fef +AdobePDFPort (1) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x230d000 - 0x2941feb +AdobePDFL (1) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2a6d000 - 0x2afaff7 +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2b3f000 - 0x2bdffef +AdobeSVGExport (0) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2c09000 - 0x2ea7ff2 +AdobeSVGRE (0) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2f80000 - 0x2fd8ff7 +AdobeXMP (0) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2fe7000 - 0x3073fef +AdobeXMPFiles (0) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x30aa000 - 0x3177ff3 +libicui18n.dylib.36.0 (36) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x31da000 - 0x32b4fef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x32f4000 - 0x3ca4fff +libicudata.dylib.36.0 (36) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3ca7000 - 0x407fff7 +AdobeMPS (1) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x41ae000 - 0x4214ffb +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x4244000 - 0x42d5ff7 +libicucnv.dylib.36.0 (36) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x42f4000 - 0x44daff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x4568000 - 0x45cffea +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x460e000 - 0x468bfff +AdobeOwlCanvas (1) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x46a7000 - 0x47dffe7 +WRServices (0) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x4821000 - 0x4825ffc +com.adobe.AdobeCrashReporter (3.0 - 3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x482c000 - 0x487fffb +com.adobe.headlights.LogSessionFramework (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x48c7000 - 0x48d9fff +com.adobe.pip (5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x48e2000 - 0x5625fff +com.adobe.psl (AdobePSL 12.0.0.7524 - 12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x5964000 - 0x5ae1fef +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <565B8F4B-EFEA-D847-91FE-17B8ED169DF2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x5c5c000 - 0x5f4cfef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <7E7F77B3-0CB3-8885-915E-EDACEE27500E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x6274000 - 0x65baff3 +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x6ac9000 - 0x6adbfef +com.adobe.dvaai.framework (dvaai version 5.0.0 - 5.0.0.0) <2D9772CA-D866-6A7F-CF74-FD7F485350B2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x6aec000 - 0x6af2fef +com.adobe.boost_date_time.framework (boost_date_time version 5.0.0 - 5.0.0.0) <FB5A16A5-D6E7-71B7-78A8-A174A64EF477> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x6b03000 - 0x6b0eff3 +com.adobe.boost_filesystem.framework (boost_filesystem version 5.0.0 - 5.0.0.0) <604EA207-EEF2-AC6E-A8B1-26737E5AB0A7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x6b22000 - 0x6ba0fe2 +com.adobe.boost_regex.framework (boost_regex version 5.0.0 - 5.0.0.0) <F95BC864-6CFC-EAF4-A6DF-27608A5DD30E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x6c04000 - 0x6c0efff +com.adobe.boost_signals.framework (boost_signals version 5.0.0 - 5.0.0.0) <08C988D8-10F3-66EF-AE15-B086AD240942> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x6c21000 - 0x6c23ffb +com.adobe.boost_system.framework (boost_system version 5.0.0 - 5.0.0.0) <7ACBC8B3-0BEA-7B7B-04FF-95C6A93E3E7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x6c2a000 - 0x6c31ff2 +com.adobe.boost_threads.framework (boost_threads version 5.0.0 - 5.0.0.0) <4942ACFF-5944-0F7F-8481-49CAF902D15F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x6c41000 - 0x6c9ffe2 +com.adobe.boost_serialization.framework (boost_serialization version 5.0.0 - 5.0.0.0) <FBAA7D86-4F90-3337-4657-022BA313C894> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x6d76000 - 0x6f15fe7 +com.adobe.owl (AdobeOwl version 3.0.89 - 3.0.89) <04CA525C-D4E0-DE62-BF07-D9EF6386AA58> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x6f7e000 - 0x6febfef +FileInfo (0) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x7006000 - 0x7042ff7 com.apple.vmutils (4.2.1 - 108) <37A7D6A9-0BA7-39D9-A203-7123124A18B0> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x705c000 - 0x705fff8 +com.adobe.ape.shim (adbeape version 3.1.65.7508 - 3.1.65.7508) <FFDDAB7A-220F-7344-F12B-010CA0C41DAB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x7472000 - 0x7473ffd com.apple.textencoding.unicode (2.6 - 2.6) <27946D57-CEFB-3EF1-B124-4A39D2621738> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x7486000 - 0x748efff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0xc154000 - 0xc1c4feb +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0xde2d000 - 0xdeddfff ColorSyncDeprecated.dylib (426) <F54DBFF3-3165-3D15-8AE4-37B603502A5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0xebb0000 - 0xebc2ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0xebf7000 - 0xec05fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x40000000 - 0x400d1fe7 +AdobeJP2K (0) <EF392886-5A95-6A96-C95D-43DA0322925C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x8fedd000 - 0x8ff0f417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9005bfff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x909c2000 - 0x909c3ffa libsystem_sandbox.dylib (278.10) <F3C9C427-AF9F-3CE0-95FF-DC9ACA0B5760> /usr/lib/system/libsystem_sandbox.dylib
0x90a05000 - 0x90a22ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90a5c000 - 0x90acaffb libType1Scaler.dylib (112) <193E1B2C-F137-322D-A89C-2314D8F06AB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x90acb000 - 0x90e40ff9 com.apple.HIToolbox (2.1 - 695) <74E2DE33-E48E-3206-BD78-AFB988235A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x90e60000 - 0x90ef7ff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x90f4c000 - 0x90f52ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x90f53000 - 0x90f70ff4 libsystem_kernel.dylib (2422.1.72) <C5641F6C-E271-380A-A656-AE4C04345602> /usr/lib/system/libsystem_kernel.dylib
0x90f71000 - 0x9111dff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x91138000 - 0x91148ff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x91149000 - 0x9119eff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x91253000 - 0x91323fef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x9135d000 - 0x91379ff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
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0x98067000 - 0x98134ff7 com.apple.backup.framework (1.5 - 1.5) <E33257DD-A751-3230-89B7-B4B79F70A8FB> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x982b4000 - 0x982b6ffb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x982b7000 - 0x98419ff3 com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9841a000 - 0x9841bfff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x9841c000 - 0x98510fff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x993ab000 - 0x993b3fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x993b4000 - 0x993b8ffa libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x993b9000 - 0x9950fff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x99510000 - 0x995f6ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x995f7000 - 0x99604fff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x99605000 - 0x99678fff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x99679000 - 0x996aaffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x996ab000 - 0x9972bff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x9972c000 - 0x9981cffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9981d000 - 0x9982ffff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x999a1000 - 0x999cdff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x999ce000 - 0x999e6ff7 libsystem_malloc.dylib (23.1.10) <69F485C9-B3E7-3E36-A06C-D7DFD29D22E1> /usr/lib/system/libsystem_malloc.dylib
0x999e7000 - 0x99a23ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x99a2f000 - 0x99a2ffff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x99a30000 - 0x99a6dff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x99ad7000 - 0x99b82fff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x99d50000 - 0x99d74fff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x99d75000 - 0x99da7ff7 libTrueTypeScaler.dylib (111.1) <A568EE4C-1588-3F8B-8640-F02CEFC5AF09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x99db1000 - 0x99dc4fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x99e1b000 - 0x99e1fffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x99e23000 - 0x99e6bfff com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x99e6e000 - 0x9a233ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x9a234000 - 0x9a436ff7 com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9a4ca000 - 0x9a4ceffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a4cf000 - 0x9a51dff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x9a52e000 - 0x9a63afff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9a63b000 - 0x9a93cff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/FrameworksTry deleting the AI prefs file. Then restart system, then open up AI. For mac, locate pref file here: (library/preferences/Adobe illustrator settings/en_US/ aiprefs)
-
Illustrator CS3 crashes after Yosemite upgrade
I have just upgraded to Yosemite on my 2010 Mac book pro. Everything seems to be running ok, slightly slower but ok, the main issue I have is that Adobe Illustrator CS3 has stopped working. The rest of the Adobe creative suite works fine - Photoshop, Indesign etc but not illustrator. When I first launched the app after the upgrade I was asked to install a Java upgrade which I did, I then re-launched Illustrator, and it tried to update, but a message came up stating - could not connect to internet...no internet connection, the initialising window opened and looked like it was going to work but it froze and I had to force quit. Now it doesn't get passed the initialising window and just doesn't open. I have cleaned the font cache and I have started my Mac in safe mode, illustrator works in this mode, but when I start up again as normal it still doesn't work there. I have tried to find the preference file in users so I can delete it but I can't find this file and not really sure if this is what I need to do to get it working anyway! I have reinstalled the Java update but this has not helped. Sadly I don't have the installation discs so am unable to uninstall and then re-install the Adobe Suite. If anyone can give me help I would be very grateful! Just now I am very frustrated and wish I had never upgraded! Thanks in advance, and thanks for taking the time to read my post.
Found a solution and posted it here: https://forums.adobe.com/thread/1610653?sr=stream
I also had problems with Adobe Illustrator CS3 and Yosemite. After the upgrade I installed Java for OS X 2014-001, as suggested by others. This seemed to work (sometimes) but when I opened Illustrator for the 2nd time it failed to open. Illustrator opened without crashing, but it did not show any menus, if I opened an .ai file the file did load and show on the screen, but I could not click on the window (unresponsive). Essentially this made Illustrator useless. I tried the following:
Re-installation
Install Java for OS X 2014-001
Cleaning font cache
Checking permissions
Installing other versions of Java (both JRE and JDK)
Nothing seemed to help. Until finally 15 minutes ago I found the solution by accident:
Open System Preferences > Java
Wait for the Java Control Panel to load
Open Adobe Illustrator (while keeping the Java Control Panel window open)
You can also make a launcher with AppleScript to automate the process:
tell application "System Preferences"
activate
set current pane to pane "Java"
end tell
tell application "System Events"
repeat until exists process "Java Control Panel"
delay 1
end repeat
quit
end tell
delay 2
tell application "Adobe Illustrator"
activate
end tell
tell application "System Preferences" to close every window
do shell script "killall java" -
NY post AP, after update, crashes upon launch. Tried all re-starts & re-installs, to no avail. Any ideas, or is it just my punishment for reading it at all?
The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
iTunes 7.0.2 FIX ("Have tried all 'fixes' suggested but iTunes STILL not opening").
1. Uninstall iTunes and QuickTime.
2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
3. Restart the computer.
4. Install QUICKTIME ONLY
5. THEN install iTunes......and IT WORKS.....Just remember to install QuickTime FIRST.
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