Illustrator CS4 corrupting AppleScripts
I've written a number of AppleScripts that have worked great in AI 9, 10, CS, and were last updated for CS2. We skipped CS3 because of an InCopy bug and are now in CS4, but the scripts, written in Script Debugger, tend to get corrupted if they have global properties. Eventually, the script responds with an empty warning dialog (box with icon, but no words or buttons), and then I cannot run or open the script in an editor anymore. Is there a workaround for this?
I'm on a Mac Pro running OS X 10.4.11. Any suggestions would be much appreciated.
Rick
Hi, I'm mostly having trouble with Proof Block, especially when I save settings in the script's properties. A coworker has had trouble with the "Bust Up Paragraphs" script I wrote, which does not store values in the script's properties. Is there a particular format scripts need to saved in? I've tried several with no success. Thanks! -- Rick
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Macbook Air 11" i7 corrupt files problem with Adobe Illustrator CS4
Hi
this problem may not be entirely related but maybe someone could help anyways or knows how I can proceed...
I'm running Illustrator CS4 on a Macbook Air 11" (latest 2011 model, with i7, 4GB, 128SSD), and lately some files are getting corrupted. specifically, adobe illusrator CS4 files with weeks of work. interestingly, the time machine backups are also getting corrupted.
its like I'm working on a file for a few days, backing up with time machine as well
closes the file, after a few days returns to it… (normal behavior)
then when i try to get back to the file then sometimes it says "Cant open the illustration, could not complete the operation" and opens a blank canvas.
restoring the file via time machine also gives the same error (its like all versions get corrupted simultaneously), even 4-5 versions backwards, even though they worked before when the file worked
it happened quite a few times, ruining weeks of work.
I tried the following:
reinstalling CS4 - didn't work
Opening the files on CS5 - still don't open
doing the file recovery thing and then opening it in a notepad - didn't work at all
using Time machine - the files are still corrupt
it only happenes with AI files, not photoshop files, for example.
I thought maybe it has anything to do with SSD? since my previous macbook pro (15", 2007) never did these errors…
please help
EidoIf at all, this would be I/O performance and bandwidth issues with Time Machine, but I don't think that's the problem. More to the point I think that it's a case of Preview opening the files to genereate thumbnails and icons and something going wrong there. I'd look up some guides on how to edit the relevant plist and conf files to exclude your AIs or turn off the behavior to generate these previews globally. This may help hugely...
Mylenium -
The preferences file is corrupt: adobe illustrator cs4
greetings!
every time i start illustrator i encounter a new error.
"the preferences file is corrupt and has been reset to the default settings."
"the corrupt file will be backed up as Adobe illustrator Prefs.err"
this problem manifested after i added some more .ai and .ase files to my swatches directory. i do not believe anything else changed.
not sure how to diagnose the problem. is there a debug mode or something? perhaps an offending file.
an option would be to try remove each added swatch file or folder individually, but this would e a very very time consuming process for me.
i use cs4 on a Macbook pro running Snow Leopard - 10.6.2 and would appreciate your advice.
thank you
-s
Message was edited by: ShenziThe problem is that you're not getting rid of the corrupt Illustrator preferences. To do that, go to User/Library/Preferences and drag the entire Adobe Illustrator CS4 Settings folder to the trash (or to another drive if you want to keep it for some reason). Illustrator will then create a new Preferences folder the next time it's started. It's unlikely the problem was caused by swatches files, but if the error comes back after deleting prefs, then you'll need to determine which swatch file is causing it.
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Illustrator cs4 preferences file corrupt message
I use Illustrator cs4 for windows and after I restart my computer when I open Illustrator cs4 a box pops open telling me that the preferences file is corrupt and it is using the default settings. This only happens when I restart my computer. If I don't restart my computer I can open and close the program over and over with no problem. Could there be some program conflicting with Illustrator?
I did a clean install before installing CS4 and the AI prefs issue
still occurred. CS4 is basically the only thing I have installed and
this happens. It's very weird.
This happens to me on two separate machines.
I've ran the file compare utility and you look at the differences in
the text and neither of them really make sense to me. How does it even
know the preferences are corrupt?
This is a very frustrating situation as I can never enjoy the Recent
Files List, and that every now and then when I want to change up my
preferences I have to go through a process of unlocking (read:
disabling Read Only) and backing up the file, opening AI changing
prefs, etc, and relocking. The only way to keep from getting the
corrupt prefs is to mark the prefs file as Read Only, but it totally
disables recent file lists and gives the hassle I just described.
What's odd is that the "working" prefs file can get corrupted when I
try to change preferences. I'll back it up first to be careful, then
unlock the one in AI, open AI, change a pref, close it and lock it,
and next thing I know it's corrupt again. So then I'll try putting the
backed up locked prefs file that was working and it will be corrupt
too. That may not make sense as I've described you, but I assure you I
understand it completely. Something is definitely wonky!
It's funny because I see a lot of suggestions to some people's issues
that say "you might have corrupt prefs, try moving the folder/deleting
it". Our issue IS the corrupt prefs! -
Help with exporting Illustrator CS4 datasets
I have written an applescript to loop through all the datasets in an illustrator file.
Applescript:
tell application "Adobe Illustrator"
activate
import variables document currentDoc from alias XMLfilePath
-- save a master ai file for all datasets
--'set mysetcount to number of items in fileList
repeat with idata from 1 to number of items in fileList
display dataset idata of document currentDoc
set mynewfile to exportFolder & "chart" & idata & ".ai" as string
set myFile to file path of document currentDoc
save document currentDoc in file mynewfile as Illustrator
close document 1 saving no
open myFile
end repeat
end tell
It works but after the first loop it throws up an error at "display dataset" saying file/folder expected.
The currentDoc variable holds a link to a chart master file, (this file is saved in CS4.ai format)
On further investigation i have identified that the repeat structure is where the error is, as the variable "currentDoc" doesnt seem to hold the link information after the fist loop.
however i do not know how to solve this problem.. any ideas as to solving this problem would be fantastic.Copying an Adobe application from one drive to another generally will not work. There are many support files in various locations which also have to be copied.
First, you'll need to use the Adobe Cleaner tool to remove the Adobe software:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then you'll need to install Illustrator from your original discs or from a backup of your install files. If you don't have them, you can download them here:
Download CS4 products -
Illustrator CS4 Mac crashes immediately at startup
Hi all,
i've got a problem with the Creative Suite 4 (not only Illustrator) and hope, you can help me. My machine is a Macbook late 2007, 200GB HDD, 4GB RAM, C2D 2.2 with Leopard and every Update installed. I've installed the CS4 and from day one I wasn't able to even start Illustrator. It crashes right on startup. Indesign and Photoshop are starting, but creating a PDF-file in Indesign or saving some files in Photoshop means a crash nearly every time.
One solution seems to be a new User Account in Leopard. With a fresh one Illustrator, Indesign and Photoshop work perfectly! But I want to use this (expensive) software on my Account, not on another. Is there any other solution than using another Account on the same computer?
I hope you can help me - thanks a lot,
FabriceI can open my CS4 programs EXCEPT Illustrator. It's crashing on startup after installation of Mavericks. I have latest Java and have done all of your recommendations (uninstalled/reinstalled AI 3x, Disk repair, reinstalled Mavericks). I installed Mavericks on some desktops and AI CS4 is running fine for them. Below is my crash report. I'm getting very sad. I'll try calling Adobe Customer Services, but thought I'd post too.
Process: Adobe Illustrator [904]
Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 367 (14.0.0)
Code Type: X86 (Native)
Parent Process: launchd [180]
Responsible: Adobe Illustrator [904]
User ID: 501
Date/Time: 2013-11-07 10:28:08.203 -0800
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: C9EBBC87-D37A-FA04-EAB7-50D5355544D3
Sleep/Wake UUID: 8792C205-1DFC-4DB3-A701-6E96AAC67A6C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type GQMIException
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0766f952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x07761167 pthread_kill + 101
2 libsystem_c.dylib 0x075a9340 abort + 155
3 libc++abi.dylib 0x073fa869 abort_message + 169
4 libc++abi.dylib 0x0741b597 default_terminate_handler() + 292
5 libc++abi.dylib 0x07418dd0 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x07418a05 __cxa_rethrow + 103
7 com.adobe.illustrator 0x001691a8 0x1000 + 1474984
8 com.adobe.illustrator 0x00a3af62 AWS_CUI_SetPromptMessage(long, adobe::aws::gen::String<unsigned short>&) + 54286
9 com.adobe.illustrator 0x00041d8f 0x1000 + 265615
10 com.adobe.illustrator 0x00a18200 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43420
11 com.adobe.illustrator 0x0004210a 0x1000 + 266506
12 com.adobe.illustrator 0x000d840b 0x1000 + 881675
13 com.adobe.illustrator 0x000a2cd2 0x1000 + 662738
14 com.adobe.illustrator 0x00003672 0x1000 + 9842
15 com.adobe.illustrator 0x00003599 0x1000 + 9625
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x07670992 kevent64 + 10
1 libdispatch.dylib 0x074cb8bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x074cb556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x0766f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x07762d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x07763042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x0617bb2d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x0617b6ea TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x0617b89d TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x0615bea0 TimerThread + 89
7 libsystem_pthread.dylib 0x077605fb _pthread_body + 144
8 libsystem_pthread.dylib 0x07760485 _pthread_start + 130
9 libsystem_pthread.dylib 0x07765cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x0766f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x07762d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x07764bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x0617b922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x0617bb46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x06147f92 MPWaitOnQueue + 199
6 AdobeACE 0x0132138d 0x12f0000 + 201613
7 AdobeACE 0x01320d85 0x12f0000 + 200069
8 com.apple.CoreServices.CarbonCore 0x0614856e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x077605fb _pthread_body + 144
10 libsystem_pthread.dylib 0x07760485 _pthread_start + 130
11 libsystem_pthread.dylib 0x07765cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x07670046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x07761dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x07765cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x07670046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x07761dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x07765cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x075e0c0c ecx: 0xbffff6bc edx: 0x0766f952
edi: 0x077671a8 esi: 0x00000006 ebp: 0xbffff6d8 esp: 0xbffff6bc
ss: 0x00000023 efl: 0x00000286 eip: 0x0766f952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0740699c
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
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0x59d1000 - 0x59ecff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
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0x19094000 - 0x190c0fff +com.adobe.illustrator.plugins.ExpressView Support (OS Express Views version 14.0.0 - 14.0.0) <4D362918-5276-46B4-9825-5CAE899E9EE5> /Applications/Adobe Illustrator CS4/*/ExpressView Support
0x190cb000 - 0x1970bfff +com.adobe.illustrator.plugins.Save For Web(AI) (SaveForWebEN version 14.0.0 - 14.0.0) <66BB562C-34A1-485E-892B-7E70F9DD98C1> /Applications/Adobe Illustrator CS4/*/Save For Web(AI)
0x19c9f000 - 0x19cabff3 +com.adobe.illustrator.plugins.Pathfinder (Pathfinder Plugin version 14.0.0 - 14.0.0) <7288F843-177B-43CE-9876-AB66A84A2F69> /Applications/Adobe Illustrator CS4/*/Pathfinder
0x19cf9000 - 0x19cfefff +com.adobe.illustrator.plugins.PathSuite (PathConstruction Suite version 14.0.0 - 14.0.0) <667209A1-821D-468E-B3F5-67ADCC0A5B59> /Applications/Adobe Illustrator CS4/*/PathSuite
0x19d02000 - 0x19d28fdf +com.adobe.illustrator.plugins.LiveBlends (Live Blends version 14.0.0 - 14.0.0) <5949CA4F-0265-4001-827A-FDF67CE6E1C4> /Applications/Adobe Illustrator CS4/*/LiveBlends
0x19df7000 - 0x19df7ffd com.apple.applescript.component (2.3 - 348) <6C72E57F-B83E-3B96-B1EC-9AEAF2295257> /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
0x19dfb000 - 0x19dfbfff libffi.dylib (18.1) <7A14A976-B202-3074-8B0D-FB718DF172DA> /usr/lib/libffi.dylib
0x19fad000 - 0x1a30afcf +com.enfocus.InstantPDF.IllustratorCS4 (08 update 2 - 08 update 2 Final Build 68090) /Applications/Adobe Illustrator CS4/*/InstantPDF_CS4
0x1a4a5000 - 0x1a4b5ff7 com.apple.AppleScriptObjC (1.3 - 26) <ECFF3CE0-9069-3F7E-968A-AFB616ED9F1B> /System/Library/Frameworks/AppleScriptObjC.framework/Versions/A/AppleScriptObjC
0x1a557000 - 0x1a55afef com.apple.LiveType.component (2.1.3 - 2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x1a55f000 - 0x1a5c4fde com.apple.LiveType.framework (2.1.3 - 2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x1a5e4000 - 0x1a62afc3 com.apple.motion.component (1.0 - 1.0) <77973A13-4E79-426F-853F-2318E52A2207> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x1a630000 - 0x1a63302f Motion (1) <B5E862EE-E0FF-4F86-A789-98E3E601A18C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x1a638000 - 0x1a6c6ffb com.apple.applescript (2.3 - 348) <2A43BED9-D02E-3FF8-9AD1-20348B6C3386> /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x40000000 - 0x400ae030 +AdobeJP2K (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x64b00000 - 0x64b05ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x8fe7b000 - 0x8fead417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate (1.3 - 1.3.11) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <3153973E-B2A9-3D17-B99B-31E53EC5B0F8> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <28867732-7E92-3581-97FD-E43D80F4E0D0> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xfa100000 - 0xfa15cffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2727
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=266.1M resident=68.4M(26%) swapped_out_or_unallocated=197.7M(74%)
Writable regions: Total=109.0M written=15.4M(14%) resident=47.5M(44%) swapped_out=64K(0%) unallocated=61.5M(56%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 33.4M
CG backing stores 1632K
CG raster data 28K
CG shared images 212K
CoreServices 1744K
Kernel Alloc Once 4K
MALLOC 28.7M
MALLOC (admin) 48K
Memory Tag 242 12K
Memory Tag 249 192K
Stack 66.1M
VM_ALLOCATE 16.5M
__DATA 31.4M
__IMAGE 528K
__IMPORT 408K
__LINKEDIT 47.9M
__OBJC 2092K
__PAGEZERO 4K
__TEXT 218.2M
__UNICODE 544K
mapped file 37.2M
shared memory 4K
=========== =======
TOTAL 486.8M
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS543232L9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: ET-0405A-UV2.0-3
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: -
Illustrator CS4, new Pantone color books, color channel issue
Since I installed the new Pantone color books, I've been running in a major issue which will affect our whole production line.
If an Illustrator CS4 file contains a Photoshop CS4 image which is using an "old" Pantone color in a color channel, it cannot be opened and I get an error message "File is unreadable". If I replace the "old" Pantone colour with its new equivalent in the color channel in Photoshop, the file can be opened normally.
In our work environment, this means going through all our images to check which one is using a color channel. A painful and time wasting procedure. Furthermore, if one of our suppliers doesn't have the new color books, they won't be able to open any of the files, both Photoshop and Illustrator, so they have no way to revert back to the old Pantone.
Is there another way to fix this?
Thank youMore on the Pantone PLUS saga, hoping to get some input from the users of this forum. I find their silence deafening, to say the least. This is a serious issue, that will cost our agency hours and hours of work if it isn't addressed. And we've already wasted hours of troubleshooting and discussions on how we could resolve it.
We're actually testing a workaround: using both the old and the new libraries in Illustrator. After consulting our suppliers, we've learned that this is what they also do. For them, it's a one shot to get the file to print. For us, it means cheating with files that will get edited again in the future. And the Pantone installer removes the old Pantone books from the Adobe folders for a reason which is mentioned on the download page:
The reason that the PANTONE Color Libraries that had been built into Illustrator need to be removed and replaced with the PANTONE PLUS Color Libraries is that, in Illustrator, a PANTONE Color can only have one data point with which it is associated. In the short term, in order to benefit from the new colors and data associated in PLUS, the PANTONE Libraries that are installed with Adobe Illustrator are removed and replaced with the new PLUS Libraries.
http://www.pantone.com/pages/Pantone/Pantone.aspx?pg=20721&ca=1
I worry this may lead to another bunch of issue, knowing how easily AI files get corrupted. What I need to know is:
What is the exact meaning of the Pantone warning about the "one data point per color?
What are the long term implications of using both Pantone libraries in an Adobe file? Or in the Adobe app? -
Illustrator CS4 Not Starting (no error messages)
I'm running into a problem trying to run Illustrator CS4. It has worked int he past, but I've gone a month or two without touching it. Yesterday I installed a trial version of Photoshop CS4, which ran fine. Today I tried to start up Illustrator and I can't get the program running.
Illustrator will startup and show the 'License Agreement' screen where you can accept or decline. If I click on Accept the screen disappears and then nothing happens. If I watch the processes on the task manager, I see that Illustrator is running, but it stops about 10 seconds after the agreement screen disappears.
After searching the forums here, I've uninstalled Photoshop (thinking there was a conflict), uninstalled and reinstalled Illustrator several times with no luck. Taking suggestions from the forums and thinking that it might be licensing issues, I ran clean up tools and the license recovery tools, with no luck. I even tried to move out some fonts even though it doesn't get that far. I've gone in and tried deleting what preference files I could. I even logged on as a different user to see if there was a corrupt file (no go).
At this point I have no idea what's going wrong. It simply doesn't start up and I have no errors (Are there log files that I'm missing somewhere?) Any suggestions would be much appreciated, I'm at my wits end. :/
Thanks
Windows XP SP3
4 Gigs of ram
Dual monitors
ran fine before :bBut are you running with full administrative privileges? AI hanging after the l.a., is a pretty clear indicator that the respective signature/ lock files for the licensing system cannot be created. Log in as administsrator and try to launch AI. If it works, then AI should work again under any user account. alsop check, whether the licensing service actually launches. May similarly be a problem with the service (FNPlicensingservice.exe) not starting and thus no license file being created.
Mylenium -
Problems printing a postscript in Illustrator CS4
I am trying to print a PS in illustrator CS4. The file is quite large, 388 MB. However, this is usually not a problem. I work at a sign company that produces casino signage, so the files from our client are quite large. Any suggestions as to why the program stalls when trying to print? Many times the program crashes all together. My operating system is Snow Lepoard (OS X 10.6.8), if it helps. I have read somewhere in one of these forums, that it may be caused by the fact that Illustrator is not made for 64 bit systems just yet, thus causing a slow down or even an unexpected quit. I have tried dumping preferences, as others on here have suggested. I have also went in & dumped the odd-ball PPD folders within the Library & then restarted. I have tried shutting down, then "safe-boot" open the system back up. I have also "Verified Disk" numerous times. All of these options don't seem to help at all. When it comes down to the file itself, Illustrator fails. I have even tried to created the file over again in a brand new document, as I figured that file must have been corrupt. No such luck. Anyone out there happen to have some other suggestions on what to do to get this to, at the least, print to a postscript? Currently the print screen doesn't even pop up.
These are the details to the most current crash that happened about 10 mins ago...... I had shut off a layer & then tried to print. It crashed.
Process:
Adobe Illustrator [1685]
Path:
/Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:
com.adobe.illustrator
Version:
367 (14.0.0)
Code Type:
X86 (Native)
Parent Process: launchd [130]
Date/Time:
2012-04-05 09:56:16.373 -0500
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
84649 sec
Crashes Since Last Report:
8
Per-App Interval Since Last Report: 78248 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID:
4927D96A-08FA-473E-A069-6BF9A894DCD4
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000cca20
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QD
0x08263704 BBFastDoubleSrcCopy + 405
1 com.apple.QD
0x082a6210 Stretch + 3515
2 com.apple.QD
0x0826a27a OneSrcOneDst + 59
3 com.apple.QD
0x0826aeb8 CommonBits + 1316
4 com.apple.QD
0x0826c490 StdBits + 878
5 com.apple.QD
0x0826abee CommonBits + 602
6 com.apple.QD
0x0826b717 CopyBits + 780
7 com.adobe.coretech.adm
0x14965975 0x14900000 + 416117
8 com.adobe.coretech.adm
0x1491c212 0x14900000 + 115218
9 com.adobe.coretech.adm
0x14920a8a 0x14900000 + 133770
10 ...e.illustrator.plugins.Print
0x12ae61bb 0x12ab6000 + 197051
11 ...e.illustrator.plugins.Print
0x12ae6ab8 0x12ab6000 + 199352
12 com.adobe.coretech.adm
0x14908e43 0x14900000 + 36419
13 com.adobe.coretech.adm
0x1496326c 0x14900000 + 406124
14 com.adobe.coretech.adm
0x14959efd 0x14900000 + 368381
15 com.adobe.coretech.adm
0x1491a7cf 0x14900000 + 108495
16 com.adobe.coretech.adm
0x14908e43 0x14900000 + 36419
17 com.adobe.coretech.adm
0x14958fa5 0x14900000 + 364453
18 com.adobe.coretech.adm
0x1495e42e 0x14900000 + 386094
19 com.apple.HIToolbox
0x05566c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
20 com.apple.HIToolbox
0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
21 com.apple.HIToolbox
0x055887f3 SendEventToEventTarget + 52
22 com.apple.HIToolbox
0x055990f9 SendEvent(unsigned long, WindowData*, OpaqueRgnHandle*) + 203
23 com.apple.HIToolbox
0x05598f84 PaintWindow(WindowData*, OpaqueRgnHandle*, PaintReason, bool) + 495
24 com.apple.HIToolbox
0x0558bdd8 WindowData::PrepareForVisibility() + 236
25 com.apple.HIToolbox
0x0558b338 _ShowHideWindows + 291
26 com.apple.HIToolbox
0x0558b212 ShowHide + 38
27 com.adobe.coretech.adm
0x1497b4bf 0x14900000 + 505023
28 com.adobe.coretech.adm
0x1495dc99 0x14900000 + 384153
29 com.adobe.coretech.adm
0x14919ebe 0x14900000 + 106174
30 ...e.illustrator.plugins.Print
0x12ae2206 0x12ab6000 + 180742
31 com.adobe.coretech.adm
0x14908d85 0x14900000 + 36229
32 com.adobe.coretech.adm
0x1491162f 0x14900000 + 71215
33 com.adobe.coretech.adm
0x149127fb 0x14900000 + 75771
34 com.adobe.coretech.adm
0x1495a871 0x14900000 + 370801
35 com.adobe.coretech.adm
0x14918c53 0x14900000 + 101459
36 ...e.illustrator.plugins.Print
0x12abfbc8 0x12ab6000 + 39880
37 ...e.illustrator.plugins.Print
0x12ab78ff 0x12ab6000 + 6399
38 ...e.illustrator.plugins.Print
0x12abdfee 0x12ab6000 + 32750
39 ...e.illustrator.plugins.Print
0x12ae89ee PluginMain + 422
40 com.adobe.illustrator
0x006a93ff 0x1000 + 6980607
41 com.adobe.illustrator
0x006a89c6 0x1000 + 6977990
42 com.adobe.illustrator
0x00586d75 0x1000 + 5791093
43 com.adobe.illustrator
0x00160725 0x1000 + 1439525
44 com.adobe.illustrator
0x003f2ac2 0x1000 + 4135618
45 com.adobe.illustrator
0x004d43e5 0x1000 + 5059557
46 com.adobe.illustrator
0x000fedbe 0x1000 + 1039806
47 com.apple.HIToolbox
0x05566c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
48 com.apple.HIToolbox
0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
49 com.apple.HIToolbox
0x055887f3 SendEventToEventTarget + 52
50 com.apple.HIToolbox
0x055b4e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
51 com.apple.HIToolbox
0x05711ed6 ProcessHICommand + 68
52 com.adobe.illustrator
0x000feb75 0x1000 + 1039221
53 com.apple.HIToolbox
0x05566c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
54 com.apple.HIToolbox
0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
55 com.apple.HIToolbox
0x055887f3 SendEventToEventTarget + 52
56 com.adobe.illustrator
0x00080d3e 0x1000 + 523582
57 com.apple.HIToolbox
0x05566c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
58 com.apple.HIToolbox
0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
59 com.apple.HIToolbox
0x05565d55 SendEventToEventTargetWithOptions + 58
60 com.apple.HIToolbox
0x0559aa24 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
61 com.apple.HIToolbox
0x05567080 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
62 com.apple.HIToolbox
0x05565ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
63 com.apple.HIToolbox
0x055887f3 SendEventToEventTarget + 52
64 com.apple.HIToolbox
0x05711c17 ToolboxEventDispatcher + 86
65 com.apple.HIToolbox
0x05711d4f RunApplicationEventLoop + 243
66 com.adobe.illustrator
0x00080f83 0x1000 + 524163
67 com.adobe.illustrator
0x000d84ab 0x1000 + 881835
68 com.adobe.illustrator
0x000a2cd2 0x1000 + 662738
69 com.adobe.illustrator
0x00003672 0x1000 + 9842
70 com.adobe.illustrator
0x00003599 0x1000 + 9625
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x05335382 kevent + 10
1 libSystem.B.dylib
0x05335a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x05334f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x05334cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x05334781 _pthread_wqthread + 390
5 libSystem.B.dylib
0x053345c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x0530eb42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib
0x0533c6f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib
0x0538505f pthread_cond_wait + 48
3 com.adobe.amt.services
0x047e2552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services
0x047dd995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services
0x047e25b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib
0x0533c259 _pthread_start + 345
7 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 3:
0 libSystem.B.dylib
0x0533caa2 __semwait_signal + 10
1 libSystem.B.dylib
0x0533c75e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x0533e3f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore
0x05f8e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore
0x05f79b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore
0x05f75533 MPWaitOnQueue + 250
6 AdobeACE
0x0132038d 0x12ef000 + 201613
7 AdobeACE
0x0131fd85 0x12ef000 + 200069
8 ...ple.CoreServices.CarbonCore
0x05f5954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib
0x0533c259 _pthread_start + 345
10 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 4:
0 libSystem.B.dylib
0x0533caa2 __semwait_signal + 10
1 libSystem.B.dylib
0x0533c75e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x0533e3f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore
0x05f8e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore
0x05f79b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore
0x05f75533 MPWaitOnQueue + 250
6 AdobeACE
0x0132038d 0x12ef000 + 201613
7 AdobeACE
0x0131fd85 0x12ef000 + 200069
8 ...ple.CoreServices.CarbonCore
0x05f5954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib
0x0533c259 _pthread_start + 345
10 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 5:
0 libSystem.B.dylib
0x0533caa2 __semwait_signal + 10
1 libSystem.B.dylib
0x0533c75e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x0533e3f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore
0x05f8e21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore
0x05f79b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore
0x05f75533 MPWaitOnQueue + 250
6 AdobeACE
0x0132038d 0x12ef000 + 201613
7 AdobeACE
0x0131fd85 0x12ef000 + 200069
8 ...ple.CoreServices.CarbonCore
0x05f5954a PrivateMPEntryPoint + 68
9 libSystem.B.dylib
0x0533c259 _pthread_start + 345
10 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 6:
0 libSystem.B.dylib
0x0530eafa mach_msg_trap + 10
1 libSystem.B.dylib
0x0530f267 mach_msg + 68
2 ...ia.Flash Player.authplaylib
0x1872363e ExternalPlayer_Initialize + 1865604
3 libSystem.B.dylib
0x0533c259 _pthread_start + 345
4 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 7:
0 libSystem.B.dylib
0x0530eb42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib
0x0533c6f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib
0x0538505f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib
0x1854fba6 0x18268000 + 3046310
4 ...ia.Flash Player.authplaylib
0x18571f81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib
0x1854ff98 0x18268000 + 3047320
6 libSystem.B.dylib
0x0533c259 _pthread_start + 345
7 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 8:
0 libSystem.B.dylib
0x0530eb42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib
0x0533c6f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib
0x0538505f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib
0x1854fba6 0x18268000 + 3046310
4 ...ia.Flash Player.authplaylib
0x18571f81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib
0x1854ff98 0x18268000 + 3047320
6 libSystem.B.dylib
0x0533c259 _pthread_start + 345
7 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 9:
0 libSystem.B.dylib
0x0530eb42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib
0x0533c6f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib
0x0538505f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib
0x1854fba6 0x18268000 + 3046310
4 ...ia.Flash Player.authplaylib
0x18571f81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib
0x1854ff98 0x18268000 + 3047320
6 libSystem.B.dylib
0x0533c259 _pthread_start + 345
7 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 10:
0 libSystem.B.dylib
0x0530eb42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib
0x0533c6f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib
0x0538505f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib
0x1854fba6 0x18268000 + 3046310
4 ...ia.Flash Player.authplaylib
0x18571f81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib
0x1854ff98 0x18268000 + 3047320
6 libSystem.B.dylib
0x0533c259 _pthread_start + 345
7 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 11:
0 libSystem.B.dylib
0x0530ec0e mach_wait_until + 10
1 libSystem.B.dylib
0x05396429 nanosleep + 345
2 ...r.plugins.Scripting Support
0x14dc589d PluginMain + 458031
3 ...r.plugins.Scripting Support
0x14dc58fd PluginMain + 458127
4 ...r.plugins.Scripting Support
0x14dc9402 PluginMain + 473236
5 ...r.plugins.Scripting Support
0x14dc5bbf PluginMain + 458833
6 libSystem.B.dylib
0x0533c259 _pthread_start + 345
7 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 12:
0 libSystem.B.dylib
0x0530eb36 semaphore_wait_trap + 10
1 com.adobe.illustrator
0x00af8512 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 471694
2 com.adobe.illustrator
0x00526ec1 0x1000 + 5398209
3 com.adobe.illustrator
0x0052713b 0x1000 + 5398843
4 ...ple.CoreServices.CarbonCore
0x05f5954a PrivateMPEntryPoint + 68
5 libSystem.B.dylib
0x0533c259 _pthread_start + 345
6 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 13:
0 libSystem.B.dylib
0x0530eb36 semaphore_wait_trap + 10
1 com.adobe.illustrator
0x00af8512 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 471694
2 com.adobe.illustrator
0x00526ec1 0x1000 + 5398209
3 com.adobe.illustrator
0x0052713b 0x1000 + 5398843
4 ...ple.CoreServices.CarbonCore
0x05f5954a PrivateMPEntryPoint + 68
5 libSystem.B.dylib
0x0533c259 _pthread_start + 345
6 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 14:
0 libSystem.B.dylib
0x0530eb4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore
0x05f8b942 MPWaitOnSemaphore + 125
2 MultiProcessor Support
0x130c6eff 0x13097000 + 196351
3 ...ple.CoreServices.CarbonCore
0x05f5954a PrivateMPEntryPoint + 68
4 libSystem.B.dylib
0x0533c259 _pthread_start + 345
5 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 15:
0 libSystem.B.dylib
0x0530eb4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore
0x05f8b942 MPWaitOnSemaphore + 125
2 MultiProcessor Support
0x130c6eff 0x13097000 + 196351
3 ...ple.CoreServices.CarbonCore
0x05f5954a PrivateMPEntryPoint + 68
4 libSystem.B.dylib
0x0533c259 _pthread_start + 345
5 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 16:
0 libSystem.B.dylib
0x0530eb4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore
0x05f8b942 MPWaitOnSemaphore + 125
2 MultiProcessor Support
0x130c6eff 0x13097000 + 196351
3 ...ple.CoreServices.CarbonCore
0x05f5954a PrivateMPEntryPoint + 68
4 libSystem.B.dylib
0x0533c259 _pthread_start + 345
5 libSystem.B.dylib
0x0533c0de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xff030303 ebx: 0x0000002e ecx: 0x00000000 edx: 0x000cca20
edi: 0xbfffc180 esi: 0x0000002e ebp: 0xbfffba18 esp: 0xbfffb9b0
ss: 0x0000001f efl: 0x00010286 eip: 0x08263704 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x000cca20
Binary Images:
0x1000 - 0xe8eff3 +com.adobe.illustrator 367 (14.0.0) <F586A10F-F480-4783-A20B-C006B6321F47> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x1190000 - 0x11a0fff com.apple.carbonframeworktemplate 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x11a7000 - 0x11b5fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x11ba000 - 0x11baff7 com.apple.Carbon 150 (152) <BFDDA394-0F01-A3A3-A226-ED3A45975A56> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x11bd000 - 0x11d8ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x11f2000 - 0x1242fff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <F625B836-9616-46B7-B681-F9AC11D0DA71> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x12db000 - 0x12dc027 +SPBasic ??? (???) <B1DC5A08-15C4-49F9-9DF1-6A94E0AD3448> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x12e0000 - 0x12e6ff7 +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x12ef000 - 0x13fcfff +AdobeACE ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x141a000 - 0x1931fef +AdobeAGM ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1aaa000 - 0x1aeafef +AdobeARE ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1af4000 - 0x1b18ff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1b2b000 - 0x1b45fff +AdobeBIB ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1b50000 - 0x1b71ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1b7e000 - 0x1e1afef +AdobeCoolType ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1ea5000 - 0x1f73fff +AdobeExtendScript 3.7.0 (compatibility 3.7.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x1fea000 - 0x20d2fdf +AdobePDFPort ??? (???) <F54A25D1-5E7A-472E-83D1-10D187434C85> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x2117000 - 0x270ffdf +AdobePDFL ??? (???) <8EC2ABBA-52D2-4230-B327-A6827FB2D33A> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2853000 - 0x28f4fd7 +AdobeScCore 3.7.0 (compatibility 3.7.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2950000 - 0x29fefd7 +AdobeSVGExport ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2a30000 - 0x2cd9fe2 +AdobeSVGRE ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2dc3000 - 0x2e23fc7 +AdobeXMP ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2e32000 - 0x2f07fdd +FileInfo ??? (???) <F0932F89-FC98-4BA9-B4F2-C58D0E71D3C1> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x2f38000 - 0x2f38ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x2f3b000 - 0x2fbdfd7 +AdobeXMPFiles ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x2fd4000 - 0x30a323b +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x314c000 - 0x3220db7 +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x3281000 - 0x3c3157f +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3c34000 - 0x3ffefef +AdobeMPS ??? (???) <277E01A3-CAC3-4FA9-A591-4BC0A5BC125A> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x408d000 - 0x4243ff4 +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) <CB2EC3BF-6771-4DAB-BF29-6775FB6F9608> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x427a000 - 0x43072cb +libicucnv.dylib.36.0 36.0.0 (compatibility 36.0.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x4334000 - 0x470e01f +com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x47c2000 - 0x4863fc3 +com.adobe.amt.services AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09) (2 . 0) <31E82904-C3C2-424E-A1AE-A5EFADBB19B8> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x4941000 - 0x4e3ffc3 +AdobeOwlCanvas ??? (???) <DC1EE447-FCDB-43C8-B6D2-A5454291C85D> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x4f88000 - 0x5018fc3 +WRServices ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x519a000 - 0x519effc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x51a4000 - 0x51c0fd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x51cb000 - 0x51faff7 +com.adobe.headlights.LogSessionFramework ??? (2.0.0.06112008) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x5222000 - 0x5233ffb +LogTransport2 ??? (???) <835B7B84-5A67-370B-AB39-8E448AA81FA0> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport2.framework/Versions/A/LogTransport2
0x523d000 - 0x5243fff +com.adobe.pip ??? (1.0.0.220) <2CA89939-DFA7-4686-8536-8A1F1107CAF1> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x5249000 - 0x52b3fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x530e000 - 0x54b5ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x5537000 - 0x5541fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x5549000 - 0x554ffff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x5557000 - 0x555affb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x555f000 - 0x5883fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x59c3000 - 0x5a27ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x5a49000 - 0x5a5efff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x5a74000 - 0x5b22ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x5b4c000 - 0x5b8fff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x5bb8000 - 0x5bd4fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x5be4000 - 0x5be6ff7 com.apple.securityhi 4.0 (36638) <FC01BFC4-04DB-96F3-2412-A86CC4F94CB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x5beb000 - 0x5bf5ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x5bfe000 - 0x5bfeff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x5c06000 - 0x5c06ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x5c0e000 - 0x5c88fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x5cba000 - 0x5e35fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x5f2d000 - 0x5f30fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x5f33000 - 0x6253ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x62c9000 - 0x6375fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x63da000 - 0x641efe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x6445000 - 0x6510fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x656f000 - 0x65effeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x6623000 - 0x6656ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x666e000 - 0x670bfe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x674a000 - 0x6770ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x6786000 - 0x67e3ff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x6803000 - 0x6985fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x69e7000 - 0x69f0ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x69fa000 - 0x6a0efe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x6a17000 - 0x6a24ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x6a2d000 - 0x6adafe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x6aee000 - 0x6afaff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x6afe000 - 0x6b44ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
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0x6e94000 - 0x6f4dfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
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0xadef000 - 0xadefff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
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0xb199000 - 0xb393fcf +AdobeOwl ??? (???) <F209A9B2-9606-4182-93D8-84B349CFBE48> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
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0xb664000 - 0xb66bff7 com.apple.agl 3.0.12 (AGL-3.0.12) <37255DC6-9FD1-45CC-AC80-A84FD2B5450A> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0xc418000 - 0xc419ff7 ATSHI.dylib ??? (???) <56F243F1-C341-86EA-2BCC-31E75D46EBBC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0xc430000 - 0xc43efe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <B408E41B-D90F-4A04-DB72-D61C8C52BFBC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xc481000 - 0xc484ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0xc49b000 - 0xc49bfff +com.adobe.illustrator.plugins.PlugInRes Localizer version 14.0.0 (14.0.0) <CFE61490-698E-4FAE-988C-C238AC6CAAF8> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Required/Resources/en_US/PlugInRes.aip/Contents/MacOS/PlugInRes
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0xc5f1000 - 0xc5f3ff7 com.apple.printingprivate.framework.PrintingPrivate 6.1 (15.2) <1A6E0614-420C-1E2B-43DA-722639B1FBCB> /System/Library/PrivateFrameworks/PrintingPrivate.framework/PrintingPrivate
0xc60e000 - 0xc61bffb +com.adobe.illustrator.plugins.Navigator Adobe Navigator Plugin version 14.0.0 (14.0.0) <EEF23D08-D8F5-4F7D-96AC-D9E422E78B90> /Applications/Adobe Illustrator CS4/Plug-ins.localized/Extensions.localized/Navigator.aip/Contents/MacOS/Navigator
0xc6c1000 - 0xc708fc7 +com.adobe.adobe_caps adobe_caps 2.0.99.0 (2.0.99.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
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Illustrator CS4 will not launch under Snow Leopard
Hi there,
I've just done a clean install of Snow Leopard on my Mac. Here's what I did.
1) Installed Snow Leopard 10.6
2) Installed all OS X updates (including 10.6.1)
3) Installed Quark Xpress 8.12
4) Installed Adobe CS4 Design Standard
5) Installed all Adobe updates (no updates related to Illustrator)
6) Installed Extensis Suitcase Fusion 2 (v13.2.1)
Photoshop launches fine.
When I launch Illustrator it crashes just after the splash screen appears.
Any ideas please?
Can't find anything on web really - if can't get an answer soon then I'll have to go back to Leopard .
Thanks,
Mike.I would suspect Suitcase and perhaps a corrupt font might be causing this issue and the data base is now corrupt.
However before really pointing the finger at any software try this remove all unessential fonts then
do this
first quite Illustrator and then;
I would go to Users/username/Library/preferences/Adobe Illustrator CS4 Settings folder and trash that settings folder.
then see if Illustrator is running fine. If not try a new user account if it is running fine under a new user then I would think it is font data base. -
About cursor resource in illustrator CS4 SDK
How to add cursor resource in CS4 ?
/** Defines the cursor displyed when the MarkedObjects tool is selected
and the cursor is over a document. The first 32 bytes define the cursor and
the next 32 bytes define the mask, the last item is the h and v
point of the hot spot.
resource 'CURS' (kMarkedObjectsCursorID, locked, preload) {
$"80 00 C0 00"
$"E0 00 F0 00"
$"C8 00 88 00"
$"84 88 44 D8"
$"42 A8 22 88"
$"27 BE 19 AA"
$"10 AA 08 A2"
$"0F BE 00 00",
$"00 00 00 00"
$"00 00 00 00"
$"00 00 00 00"
$"00 00 00 00"
$"00 00 00 00"
$"00 00 00 00"
$"00 00 00 00"
$"00 00 00 00",
{0, 0}
who can know its face ?
if I want to add a especial cursor ,how to edit these number?Hi,
I also had this problem on a Mac and I found the following solution.
1. I draw my cursor with Resorcerer.
2. In Resorcerer, I select my CURS resource then I click the Hex button. In the window, I select and copy the column named Hex Data.
3. I past the result in TextEdit.
4. I launch a little application I did with AppleScript to convert the text in the good format to b used with XCode and Illustrator CS4
Here is my little application to convert a text in TextEdit to the gool format.
Maybe, this will be useful…
If there is a better solution, I am intersted.
JLG. -
I'm working on a project and went to open a couple files, but an box pops up that says AN UNKNOWN ERROR HAS OCCURRED. I went to other files and they all say the same thing. What's happening with my Illustrator CS4 files?
OUCH! I don't have an answer for you but I would like to commiserate. I just went through a similar wacky problem with corrupted prefs and I know how frustrated you must be. (see my lost decimal precision post)
Hope you find a solution quickly! -
Missing tools in Illustrator cs4
hey,
This problem is driving me crazy. I have Adobe Illustrator cs4 installed (win.Vista), it runs o.k but I'm missing a lot of tools- I get all the main tool groups but the groups wont open` so I have the line tool but not arc or spiral, I have warp tool but not twirl or bloat, text area but not text path and so on.
I have tried redirecting to plugins>tools via the edit>preferences>plug-ins and scratch disks dialog, but then when I load the software I get an error notice saying that some of the plug-ins conflict with... and it doesn't work. I've also tried deleting the AIpref. file from appdata but that didn't help.
What am I missing? this situation consumes too much of my time and sanity!
thanxLet me ask a question, are you launching AI from an alias located on your desktop? Another Question did you move the Illustrator folder out of the Illustrator application folder and perhaps to a place where you could more easily launch it?
An alias is a copy of the icon of a folder or directory of fie that links it to the original and looks like the actual originl.
The aliases you know are My Computer, Internet Explorer, Documents etc that you find commonly on a PCs desktop.
This is the scenario that often takes place on a mac and probably would cause the same problem on a PC.
Instead of creating the alias to use as a link to launch the application you either copied the application it self or you moved it to the desktop.
What that means is that some essential links between the application are now broken such as some of the tools and menu items that reside in the Applications folders such as filters and effects, file formats and extensions.So they are not showing.
The way to fix this is either move the application back to to the Illustrator folder and read about how to make an alias or just launch it from the Start menu or delete the copy if you have a copy of the application on the desktop and again either make a proper alias or launch from the Start menu.
I do not know how this might effect the preferences on a PC but on the Mac it sometimes corrupts the preferences and they have to be trashed as well as correcting the problem.
Having written all of this there was another way this can manifest itself on both a Mac and PC and you might do a google search if what I describe above does not apply to you.
It was actually posted here about four or five months ago and it involved deleting a file. -
Cannot reinstall Adobe Illustrator CS4
Hello!
2007, I have bought Adobe Illustrator CS4 from your website.
I used it few months and then I put it aside. First, the cd kept asking for a serial number and the one I still had since 2007, did not work. One must buy a new serial number, i have heard. How is that even possible or fair in any way? SO THE 170 Euros were payed for a time-limited product? Is this milk!?
Anyhow, now the cd doesn't even "run". It keeps showing that "the Installer database is corrupt", after have clicked "run" and then "install".
Thanks in advance.
Sincerely R.A.AWhatever you heard regarding having to buy a new serial number is false information - your license remains valid as long as you paid for it yourself. If your disc is not loading properly you can download the installation thru the page linked below.
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html -
Illustrator CS4 Not Responding
I am on a PC Windows Vista 64bit. First Indesign gave me problems not it is Illustrators turn.
Recently illustrator CS4 has started to freeze. The "when" changes day to day and not every day. Sometimes it freezes after starting it up before even opening a file. Sometimes only when opening an existing file, then when creating a new file. Somedays it will open and let you make changes but then freezes when trying to save. I give it a few minutes just in case it is being slow but it never unfreezes. Yesterday it worked perfectly after the updates. Today it is back to freezing again when I try to open/create a file. It can't be a corrupt file if it freezes on creating a new file. This is affecting my job. If I can't open, change, or create new files, I'm stuck. Please let me know what information you need to get a clearer picture of the problem. I am a graphic artist not an IT person, but my boss expects me to figure out how to fix it. Any suggestions would be great but hopefully not too complicated.
Thanks!Read this, especially the parts of how to keep your drives in shape and removing garbage. In short: Your system is bunked with obsolete temporary stuff and it leads to systemic issues when your apps need to request more temporary disk space. Time for a health inspection...
Mylenium
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