Illustrator CS4 crashes when starting

Hi All! I need help with my Illustrator CS4. I recently installed it on my Macbook Pro running Yosemite and every time I try starting the software I get a message telling me that something is wrong with two of the plugins "PhotoshopExport.aip & PhotoshopImport.aip". Then it freezes and I have to reboot my computer to cancel the message. Photoshop and InDesign runs perfect! What is there to do?
Thanks in advance!

Iversen,
What happens if you startup Photoshop, then startup Illy?

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