Illustrator cs4 has stopped working on Windows 7 Pro. Help?
Has worked fine since first installed a few years ago. Suddenly stopped on 4/30/13. On trying to start the program, I get a window that wants me to agree to the License Agreement. This has also happened on InDesign CS4 and Fireworks CS4
Error "Licensing has stopped working" | Windows
Error "Licensing has stopped working" | Mac OS
Mylenium
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Adobe Photoshop CS4 has Stopped Working on Windows 7
Hey guys and girls. I recently got a new computer running Windows 7 64bit. I still have good ol photoshop cs4 and wanted to use it on this new computer. The install process was completed and as I started the program, I get the "Adobe Photoshop CS4 has stopped working" box. I've looked through some forums, and a lot of them mention the wacom tablet issue, which is not the issue since I've yet to install the drivers for my tablet. Has anyone come across this problem at all? This is what shows up when I get that error box.
C:\Users\Administrator\AppData\Local\Temp\WERCA9F.tmp.WERInternalMetadata.xml
C:\Users\Administrator\AppData\Local\Temp\WERE1B8.tmp.appcompat.txt
C:\Users\Administrator\AppData\Local\Temp\WERE246.tmp.mdmp
Please help, thanks in advanceThe first thing that I would do is insure that you have the latest video driver installed (but do keep any older ones, just in case you must roll-back - newest is not always the best).
If that does not help, then open Even Viewer, and check for all warning, or error messages in System and Application tabs, for the time that PS crashed. If you find any with links, follow those links - be patient, as some might take a few moments to send data to MS, and then for MS to process it, to open the proper page for that link plus the data gathered. This ARTICLE goes into a bit more detail, and I do not think that it is too Adobe Premiere-centric.
Good luck,
Hunt -
Adobe Illustrator CS6 has stopped working on Windows 7
I've seen a few posts about this and I stall haven't seen it stop or a fix that works.
I use Illustrator any length of time (up and running just a few minutes till up for weeks on end) and as soon as I quit (either by File -> Exit, the X in the corner or Alt -> F4) it closes panels and after a bit pops up that "Adobe Illustrator CS6 has stoppped working. Microsoft is looking for a solution to this problem."
It saves the recently opened files. All settings seem to save as I don't need to reset them. But of course its worrisome.
Note:
Everything has been unisnstalled and reinstalled 3 times.
All permissions have always looked okay.
I have tried running it as Administrator and still have had it happen
Illustrator has been the only program of all the ones installed to have this issue.
Are there any fixes I've missed? I'm a cloud client so have expected a patch for a while now to come out fixing this, as I've updated Illustrator a few times since starting using CS6.
In looking in logs the constistent error has been:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x000000005b8bb260
Faulting process id: 0x2300
Faulting application start time: 0x01cddd4fcd1f94e0
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: 1dbace71-4943-11e2-ac54-d4bed9d5ae3cDo you have any other suggestions of other things to look at/try?
Edit: as a note, both Illustrator CS6 64bit and 32bit do this.
And both have same error:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x0000000077e4b260
Faulting process id: 0xbc0
Faulting application start time: 0x01cddf99e30b81dd
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: a65a3986-4dec-11e2-ac37-d4bed9d5ae3c
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3c14
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffa7c8c
Exception code: 0xc0000005
Fault offset: 0x77628ab0
Faulting process id: 0x27fc
Faulting application start time: 0x01cde1fc710ff859
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: f127cdfa-4def-11e2-ac37-d4bed9d5ae3c -
I have Adobe CS4..... now when I want to print my picture, I get the message "Adobe CS4 has stopped working, sending issue to windows and then disappears.... nothing can print anymore...Help??
Try updating the printer driver.
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Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''
Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''
Hi Joshh,
Can you share the crash dump with me.
The steps to get the crash dump file are:
Open the “Task Manager” when the Adobe Illustrator CC crash window is displayed.
In the Task Manager window right-click on the name/string “Adobe Illustrator CC” and select the option “Create Dump File” in the context menu
It will display a dialog which says that it will create a file “Illustrato.dmp” in your “Temp” folder. Click on OK to create this. Wait for the action to get this completed.
Once the above file gets completed you can have this file by typing “%temp%” in your “Run” window (press “window button + r” on the keyboard). On clicking the enter key the TEMP folder can be opened.
Look there for the file name “Illustrator.dmp” and share it with [email protected] using dropbox.
With Best Regards,
Raghuveer -
"Adobe Photoshop CS4 has stopped working" error in Win7?
Hi All,
I’m getting the following error message when ever I try to use the Phtoshop and the program gets close.
“Adobe Photoshop CS4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please see the following error event.
Problem signature:
Problem Event Name :APPCRASH
Application Name :Photoshop.exe
Application Version :11.0.0.0
Application Timestamp :48d3882e
Fault Module Name :KERNELBASE.dll
Fault Module Version :6.1.7601.17651
Fault Module Timestamp :4e211319
Exception Code :c00000fd
Exception Offset :0000e49d
OS Version: :6.1.7601.2.1.0.768.3
Locale ID: :1057
Please advise what is the problem..?
my notebook spesification :
Cpu intel core i5 3210m.
Memory 4GB.
OS Windows 7 home premium 64 bit ( 6.1 build 7610 ).
Vga NVIDIA GeForce GT 630M 2GB.
please help, thank you...Run the Creative Suite Cleaner Tool, reinstall the program. Make sure to run it with sufficient user privileges.
Mylenium -
Photoshop CS4 has stopped working--importing video frames to layers
Whenever I get the part of the video selected that I want and hit okay I get a message saying:
"Adobe Photoshop CS4 has stopped working"
How can I fix this?
ThanksAlso, you can make sure your system is 64 bit capable by:
Open Performance Information and Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Performance Information and Tools.
Click View and print details.
In the System section, you can see what type of operating system you're currently running under System type. Under 64-bit capable, you can see whether you can run a 64-bit version of Windows. (If your computer is already running a 64-bit version of Windows, you won't see the 64-bit capable listing.) -
After many months of non-use, when I tried to open Photoshop CS4 Extended, I got an error message 148.3. "Licensing for this product has stopped working." I need help, please.
Error "Licensing has stopped working" | Windows
Error "Licensing has stopped working" | Mac OS
Mylenium -
Illustrator CC has stopped working (after latest update)...
Hi,
I get the following message "Illustrator CC has stopped working..." when I now attempt to launch the program. This is only following the new update of Illustrator. I have uninstalled Wacom Cintiq HD 13 from the PC. Has no change.
Any help please? Thanks.
Windows 8, Version 6.3 (Build 9600)
Faulting application name: Illustrator.exe, version: 18.1.0.430, time stamp: 0x54247b91
Faulting module name: Illustrator.exe, version: 18.1.0.430, time stamp: 0x54247b91
Exception code: 0xc0000005
Fault offset: 0x000000000013920a
Faulting process ID: 0x3d8
Faulting application start time: 0x01cfe32da5a29313
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Report ID: e519a0fe-4f20-11e4-82a4-74d435809d3b
Faulting package full name:Hi Burninghammer,
Are you using the Suitcase Fusion 5 software ? If yes than please update the plug-in from the Extensis web-site.
There was a known issue with AI CC 2014 latest update & Suitcase Fusion 5. The latest update of the Suitcase Fusion fixes this issue.
Please go through this KB article:
http://helpx.adobe.com/illustrator/kb/illustrator-cc-20141-crash-launch.html
If still you face the issue, than please let me know.
With Best Regards,
Sumit Singh -
My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help please?
I've not changed anything since the last time I used it but it's just refusing to work.Ed,
It seems that there might be some gremlin in the licensing module. The PS CS4 board has several similar instances. I do not know exactly what the problem is, but this should be an easy reset by Adobe. It has worked for the PS users and requires one free telephone call. I am with Harm on this. I doubt that many, if any, users can be of much help. The installation issues *used* to be simple and quick, but I have not had to make that call, since Illustrator 3. Have your S/N handy. If you purchased from the Adobe Store, a receipt # might come in handy too. Once your product has been verified, you'll probably be asked to enter a key, and away you go.
Good luck,
Hunt -
Illustrator CS3 has stopped working
My Illustrator CS3 has stopped working, it won't load or open in Windows Vista. I lost my disc in a move so can't try to reload it, if I purchase the upgrade to CS5, will it be able to perform the upgrade?
I get the error that something is wrong and Windows must close the program and will notify me if there is a solution when it's opening, I don't even get the program loading image on the screen.Jacqueline,
My Illustrator CS3 has stopped working, it won't load or open in Windows Vista. I lost my disc in a move so can't try to reload it, if I purchase the upgrade to CS5, will it be able to perform the upgrade?
Every upgrade is a full version, so you just need the CS3 serial number which forms the basis for the upgrade.
I get the error that something is wrong and Windows must close the program and will notify me if there is a solution when it's opening, I don't even get the program loading image on the screen.
Probably something more fundamental has been lost, so the obvious solution would be to uninstall and reinstall using the Clean Script, http://www.adobe.com/support/contact/cs3clean.html , but that requires the disc(s); I believe it should be possible to get a replacement (through download) if you contact Customer Service and tell them about the missing disc; that will require the serial number as well.
Before you do any of the above, you may (waste some time and) try to Move the folder -
ITunes 10.3.1 has stopped working in Windows 7 64bit
I just upgraded to Windows 7 64 bit and I downloaded iTunes 10.3.1 for Windows 7 64 bit. My Quicktime player is working fine but everytime i tried to open iTunes, it gives me an error message that says iTunes has stopped working. I need help trying to fix this, I already tried uninstalling, re-installing, and mostly every suggestion in the Apple support forum and it still does not work.
This is the information I have on the Problem Details:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Try copying the QTMovieWin.dll in the c:\program files (x86)\common files\apple\apple application support folder to the c:\program files (x86)\iTunes folder. I had same problem and it's fixed this bug.
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Adobe Reader 10.1/ 11 get error "has stopped working" on windows 7 after installed 1 or 2 days, but Adobe Reader is fine==
Turning off the Protected Mode at Startup setting fixed the problem for me. Switched off all protected mode settings in Preferences exited Adobe Reader XI then restarted. Now I can successfully open files without the program crashing. I run the same versions of Adobe Reader and Norton Internet Security on Windows 7 and Windows 8 systems and the problem only occurred on Windows 7.
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I have a toshiba computer and it is windows 7, recently after I installed imatch everytime I open itunes I get the message 'i tunes has stopped working' and windows cannot find a solution and has to close. There is no solution and I don't know how to get the crash information on my computer....can anyone help as I want to finish downloading all my songs to match to be available on my mac products.
Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself. -
Applephotostreams.exe has stopped working on Windows 7 PC
applephotostreams.exe has stopped working. Windows 7 PC.
Same issue, Upon start up I get this error (attached)
Have tried choosing check online for solution, it spins and spins, then poof, the dialog box simply closes, nothing, no tab open in the browser with possible solutions, no reply that a solution couldn't be found. If I go into iCloud panel, PhotoStream has a check mark in it and the same error pops up again. HOW do you uninstall applephotostreams.exe? It is NOT listed in my Programs & Features in Control Panel. By doing a 'Search Desktop' I can see it is located in Program files (x86)/Common files/Apple/internet services... how do I properly delete it and reinstall? (It is working FINE between my iPad and iPhone, and until yesterday had been working just fine on my PC (Win 7 64bit) Thank you
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