Illustrator CS4 not flattening for PDF 3rd time asking this question

Everytime I save my Illustrator file as an Pdf file so I can upload it to the company I use for printing site, the layers are all off center. My printing company has not changed anything in there system to have this problem happen. I actually saved the to Illustrator CS3 then saved it as a PDF, and it uploaded fine and it was correct. It seem that Illustrator CS4 is not flattening the file correctly. I never had this problem with CS3. I contacted the adobe they have no idea why this is happening, they said it hould not be happening. Has anyone had this problem and how did you solve it?

here is an example, when I upload this image to the printers I loose the white background and eveything on the bottom of the card is pushed up. The same thing happens with the brochure I have. I can't upload that because this site will not allow it.

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Illustrator CS4 not flattening for PDF 3rd time asking this question

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