Illustrator CS4 not longer working in Windows 7 - reload no help

Hello> Hope someone here can help out. Just back from 3 weeks away and Illustrator CS4 no longer loads in our Windows 7 system. We have the Master Suite - Educational version and it just stopped loading. Tried reinstalling twice and it still doesn't load. Don't know what the problem is - other programs seem to be working. Do I unistall the whole suite and reinstall fromscratch?? Ideas??
Thanks in advance.

Hello evolphin -
I ran the event viewer and came up with this:
The program Illustrator.exe version 14.0.128.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 192c
Start Time: 01cbfef1e0a16d07
Termination Time: 7
Application Path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Illustrator.exe
Report Id: 4abb3548-6ae5-11e0-9239-6c626db9e9cd
I checked the Action Center and it only confirmed that this error occured - no solutions or reasons why it happened. I have uninstalled and re-installed the program with everything in the system shut down ie: all programs, virus scanners, firewall running in the background. I even ran the cleaner tool but the program won't launch. Not sure where to go from here.

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