Illustrator CS4 won't start in Win 7

The scenario:
- Brand new Win 7 machine; brand new CS4 Web Premium purchase
- All windows updates and Adobe updates performed
- All Adobe products start up fine, Illustrator doesn't; it just hangs; I don't even get the splash screens at all to tell me that it is even attempting to load something. The computer freezes; ctrl+alt+del will freeze as well. The only way to get out of it is to power off the computer with the power button
** This only happens with Illustrator, all other products/apps work fine***
Any ideas? Similar situations? Recommendations?
Thanks,
Mitch

Not a bothersome question but I think it is a problem that has been posted elsewhere on the web.
you can try this as wll.
Quoted from Mylenium in a similar thread.
Check +C:\Users\[You]\AppData\Roaming\Adobe\Adobe Illustrator CS4 Settings\+. Delete/ Move the folder to some otehr location and have AI re-create all user settings. If that doesn't help, you may have a permissions problem somewhere.
Might work for you.
there might be a fix on the Microsoft site I believe a patch.

Similar Messages

  • Illustrator CS4 won't start

    Illustrator CS4 won't start.
    Seems to do this every time I have not used it for a while.
    Acrobat 9 has same issue

    We can't know. You have not provided any system info. From incompatibility with operating system updates to otehr tools blocking components to system restore damaging the installation anything is possible.
    Mylenium

  • Illustrator CS4 won't start, even after reïnstalling.

    I reïnstalled the whole Suite but Illustrator still won't start. When I try to open Illustrator the orange windows pops up and you see that parts are being loaded but then it shuts down and is gone. I'm on Windows8.

    it can't hurt to try downloaded installation files.
    again, uninstall and clean before installing.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.<

  • Adobe Illustrator CC won't start!

    Adobe Illustrator CC won't start. It immediately crashes. Already uninstalled Wacom software, but that's not the problem, still doesn't start. I'm using the trial version of CC to see if everything works before i buy the software. I also have CS6 Design & Web premium installed, never had problems with this software. Someone knows how to fix?
    Thanks in advance!
    Regards,
    Remco

    These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • CS4 won't start up on my new computer. The error message I get is "Licensing for this product has stopped working."

    CS4 won't start up on my new computer. The error message I get is "Licensing for this product has stopped working."  Both the old and new computer are MACs and the error code I get is 150:30.  It says to restart the computer or open another application in the suite, but neither helps.  It says if nothing helps to contact Adobe support, but this is the only way I'm given to contact adobe support.  Can I really not use my purchased software on my new computer?  What do I do to activate the license on the new computer?

    "Licensing For This Product Has Stopped Working" - Help

  • AE CS4 Won't Start on Multi-Core System

    I use an older version of After Effects (AE CS4).  I recently built a new workstation that is bootable into different choices of multicore (up to 40 cores).
    I can successfully start AE CS4 on the boot configs up to 16 cores.  But above that, AE CS4 won't start.  It won't even show the splash screen (but the AfterFX_32.exe process does appear in Task Manager).
    Just wondering if there is any way to get AE CS4 to run on configs with more than 16 cores?
    Thanks for any ideas!

    No. There is no way because at the time operating systems did not allow to use more cores and thus the underlying system libraries down to the C/C++ code cannot handle it.
    Mylenium

  • Illustrator CS4 Crashes At Start Up

    I start Illustrator CS4 and it doesn't want to open past updating font menu.  I can get the program to work when I delete the AI preferences, and the font caches, and restarting, but it only is a temporary fix because it will happen again even in the same day.  Any suggestions, I haven't installed any new fonts or anything.
    It often freezes up too and won't let me use my task manager.  I use windows xp.

    Having the same issue.  Suddenly CS4 Illustrator was crashing after splash screen after working fine for many months.
    I installed the trial for CS5 after no solution was found and now neither will stay open past the splash screen.

  • Illustrator CS4 crashes after start-up.... PLEASE HELP!!

    Every time I open Illustrator CS4, it seems as if it is going to open normally.... the program interface starts to build.... and then the little start up box starts to load... and then POOF!!! it closes itself in a split second out of NOWHERE. why is this happening and can anyone help me??? please!! I love illustrator CS4 and have gotten quite used to features such as live trace and as I can't find any other type of program that has a feature like that for instantly and elegantly turning bitmaps into vectors, I am currently stuck in the middle of all my projects!!!! please help me....

    so how do i disable/ delete the fonts that may be causing the problem? i don't know how to do that, even tho i've tried numerous times to the best of my knowledge ever since you told me it could be the cause. also, i haven't installed any fonts, so could that still be the problem?
    Probably not.
    what do you mean by a "scratch disk"?
    In the Illustrator Preferences there is a setting for a scratch disk I d not know how you access the preferences on a PC someone else will have to help you with this what is a hard disk space allocated as a kind of virtual memory
    for the tasks you are doing in Illustrator it is good to have a dedicated partition with enough free clear continuous space to absorb the amount of work that is being asked of Illustrator.
    One of the reasons for this is that Illustrator has unlimited undos available to it so all the work done by Illustrator in a given session has to written somewhere in a sort of cache file this can take a lot of space and if it is not continuous
    it has to piece all this together and that sometimes causes problems. It would probably be a good feature to free up this cache or virtual memory other than quitting and relaunching. So that is what this is all about the scratch disk.
    and how do i trash my preferences?
    Trash the prefs: +C:\Users\[your name]\AppData\Roaming\Adobe\Illustrator+ on Win Vista.
    i'm running windows xp and i've tried to find out how to do all this but all the instructions i find are for mac
    In your case I believe it is in the C:/Documents and Settings but you have to look a little further down the hierarchy.
    please help and thanks for everything....
    Perhaps Mylenium or some one else can direct you to where you have to go on XP.
    Also it just occurred to me…did you activate the application? If you did not it will always crash on startup.

  • Illustrator CS4 crashes when starting

    Hi All! I need help with my Illustrator CS4. I recently installed it on my Macbook Pro running Yosemite and every time I try starting the software I get a message telling me that something is wrong with two of the plugins "PhotoshopExport.aip & PhotoshopImport.aip". Then it freezes and I have to reboot my computer to cancel the message. Photoshop and InDesign runs perfect! What is there to do?
    Thanks in advance!

    Iversen,
    What happens if you startup Photoshop, then startup Illy?

  • Illustrator CS4 won't download from Adobe site

    Hello!
    I would appreciate some help. I bought Photoshop and Illustrator CS4 for Mac on disc a few years ago and have since lost the discs in one of my moves. I want to install them both on a different Mac so I found where to download directly from Adobe (http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html). I clicked on on the link to download Illustrator File 1 of 1 for Mac OS X and it initialized a download but after waiting half an hour nothing had actually downloaded (it was still stuck at 0 of ___). I cancelled it and clicked on the link to download Photoshop and it instantly started downloading and I had the program installed in a few hours. Went back to Illustrator and tried again, but the same thing happened (as in, nothing actually downloaded). I don't see what I can possibly be doing wrong and can't find a way to actually contact Adobe, and I would love some help - I really just want to get this set up!
    Thank you so much!

    beadandreel,
    I believe you should try a chat here,
    Serial number and activation support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html
    or here,
    Adobe ID and registration support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-c1.html

  • Illustrator CS4 won't open any files since installing CS6

    Every since I installed CS6, whenever I try to open files in Illustrator (all files, not just the new downsaved from CS6 files), the program goes into "Not Responding" and I can't do anything until I crash out. It also will not let me create new files.
    I've tried deleting my Adobe Illustrator CS4 Settings folder as I saw suggested in another discussion, but it did not help.
    Since my CS6 trial is ending soon and I'm not sure about upgrading yet, I really need my CS4 to be functional.
    I'm running WIndows Vista 64 bit. Never had any problems with Illustrator before this.
    Any suggestions?

    Ok, so I uninstalled Illustrator CS4, ran the CS Cleaner Tool, which messed up all my other CS4 programs, reinstalled the whole CS4 Suite, and Illustrator CS4 STILL won't open files (or allow me to create new ones). I only have two days left on my CS6 trial and I'm not sure if I'm upgrading right away, so I really need to figure out a way to make my AI CS4 work soon!

  • 11g DB Control service won't start on Win XP Pro

    Hi all,
    In installing my 11g database, the DB Control service won't start so the database config fails prior to doing the EM stuff. The system event viewer says:
    The OracleDBConsoleorcl11p1 service terminated with service-specific error 2 (0x2).
    Querying further, I find the following:
    SERVICE_NAME: OracleDBConsoleorcl11p1
    TYPE : 10 WIN32_OWN_PROCESS
    STATE : 1 STOPPED
    (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE : 1066 (0x42a)
    SERVICE_EXIT_CODE : 2 (0x2)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    Researching the error code 1066 simply says it is a vendor-specific error code. Anyone out there ever come across such a thing?
    Cheers,
    Jim Greetham

    Jim,
    Were you able to figure out the problem why you were getting 'service specific error occurred:2'?
    I have the same issue.
    DB version: 11.1.0.6.0
    OS: Win XP (latest patches and updates applied)
    The database and other pieces are working just fine.
    Thank you,
    Taj

  • Illustrator CS4 Crash on start up

    Please help,
    Just installed a Creative suite 4 Design premium on Mac 2,4 GHz Intel Core 2 Duo (2GB RAM...) OS X 10.5
    can anybody explain what is the difference between Try-out and this original software which I bought last month?
    The Try-out works absolutely fine but from the suit Illustrator Crashes immediatly after start.
    so we uninstall - reinstall nothing works, so we reinstall the whole system (Erase and install) update everything, reinstall the whole creative suite update too, and the Illustrator still not work.
    So I uninstall it, download the Try-out again installed it and "WORKS" so we need only a serial number for it !
    How can we get it?
    Thanks for response.
    Peter

    ok, then if I reinstall the system (Erase and install option) it doesn't erase everything?
    so 1. We Try the Try-out version  - works
    2. we decide to buy it
    3. Reinstall the system (clear everything)
    4. Install the CS4 suite
    5. Everything ok, Illustrator crash
    6. uninstall Illustrator
    7. Install the Try-out - and WORKS (for 30 days as try-out so we need it serialize)
    what is the next step?
    thanks
    ps: we didn't activate the trial version

  • CS4 Indesign won't start up (WIN)

    Suddenly I cannot get Indesign to open properly. I get the splash nad it opens three panels (swatches, layers, essentials) but will do nothing else. I get the same results whether I try to open the program from an Indesign icon, from the WIndows start menu, or by clicking on an Indesign file. Everything worked fine last night. I have restarted the computer, but I get the same problem. Illustrator and Photoshop work normally. I'm running CS4 for Windows. Any suggestions?

    Two -- system restore and
    Replace Your Preferences

  • Illustrator cc crashes on start up win 8 - pantone color manager issues?

    I was at a clients office yesterday,  installed Pantone Color manager on my laptop (I have Adobe Illustrator CC) and on their desktop (They have latest copy of Illustrator, but not cc, it's disc). And imported some pantone swatches into illustrator on both machines. 
    Since I shut down my laptop on leaving their office and restarted, Illustrator freezes on start up. Their machine is ok.
    I have uninstalled and reinstalled illustrator.  I checked that it wasn't win updates that is causing this and ran an update. I'm stuck now, still no solution, I'm travelling abroad and I need illustrator!  Could anyone walk me through any possible solutions?

    I selected the swatch card that I needed using the Pantone Colour Services manager application - I selected a Pantone Textiles colour card - same colour ref guide as my paper swatch book - because it doesn't come as standard with the software, you then choose which Adobe application you want to export it to following the instructions here http://pantone.custhelp.com/app/answers/detail/a_id/1803
    In ordder to do this, I  installed Pantone Color Services manager from the pantone website - I note that this software seemed to be bundled with X-Rite Services Device manager which installed at the same time.  Despite removing this and reinstalling and also trying to use Windows system restore (which didn't work and threw up an error message saying it could not restore) the application still does not launch. Do I need to go into the registry and alter anything?

Maybe you are looking for

  • Opening folders in the same tab???

    I'm fairly new to Macs and I have a question. I currently run OS 10.5.3. I know that for security reasons (i.e. not accidentally deleting something) that when you open folders in Finder that the default setting is to open each folder in a different w

  • Adobe XI standard gives an out of memory error

    I have a user that is getting various errors including a 'not enough memory' when she runs the Adobe PDF to create the PDF She is running the following; Adobe XI Standard v11.0.09 Office 2013 Home & Business Windows 7 Pro 64bit with 8GB of ram She us

  • File Creation [Siemens S65 / MIDP 2.0]

    Hi. I want to write an midlet that writes some data into files. I've already managed to write data to file that already exists. I did it following way: OutputConnection oc = (OutputConnection)Connector.open("file:///4:/foo.jpg",Connector.WRITE); Outp

  • Installing Oracle Forms on Linux

    Dear all, I'm trying to install Oracle Forms but stumbling upon its perquisites. My machine is Linux Slackware 13.0 64 and I've been trying to install Developer Suite but it failed since my Linux version is not supported. My question is: 1. Can I mod

  • Purchased some songs using my Itunes giftcard. They are on a playlist but not my ipod shuffle.  What to do?

    I am trying to download some songs onto my Ipod Shuffle.  I purchased the songs but they are not on my Ipod Shuffle. How do I get them there?