Illustrator CS5.1 Non Responsive
Hello,
Up until recently, Illustrator worked just fine. Now, between most actions (be it clicking, copying, etc) there will be a delay where the whole window will become non responsive. My mouse will go the loading wheel and the Windows Task Manager says Not Responding. Most times, if I wait 10_ seconds, it will allow to to proceed. Occasionally, it will completely lock up Illustrator and I must force close it.
Between the moments it locks up, it runs just fine. Photoshop has not shown any problem at all, except when Illustrator locks up, it locks up as well in the background. Usually both programs are not open at the same time.
I am working on a 64-bit Win7 with an Intel i7-3820. I have tried uninstalling and reinstalling Illustrator since the issue began but it has not helped.
Thank you.
Straight to the point: That's not AI. You have a driver or other tool on your system that runs amok or your operating system is running out of resources e.g. when re-organizing it's swap file and temp folders. Could also be issues with your network stuff. You need to check your device manager and do a little housekeeping on all fronts.
Mylenium
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Message was edited by: MissaMoonlight
Message was edited by: MissaMoonlight
Message was edited by: MissaMoonlightI did as you suggested and removed my prefererences and workspaces. It still closes.
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Does this
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Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
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Faulting process id: 0xa58
Faulting application start time: 0x01cb73dd36ec5614
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: unknown
Report Id: 7b1d928a-dfd0-11df-ab15-705ab6e1e86d
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Source: Application Error
Date: 10/25/2010 4:55:12 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MissM-MissM-PC
Description:
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Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
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Faulting application start time: 0x01cb7486e3b5108e
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Faulting module path: unknown
Report Id: 28887847-e07a-11df-aee0-705ab6e1e86d
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Process:
Adobe Illustrator [1701]
Path:
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:
com.adobe.illustrator
Version:
399 (15.0.2)
Code Type:
X86 (Native)
Parent Process: launchd [144]
User ID:
501
Date/Time:
2013-05-07 14:00:19.052 -0400
OS Version:
Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:
146963 sec
Crashes Since Last Report:
5
Per-App Interval Since Last Report: 19 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
A41309C3-345E-438B-91DF-3D06BE62551B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'
Application Specific Backtrace 1:
0 CoreFoundation
0x96612e9b __raiseError + 219
1 libobjc.A.dylib
0x9376252e objc_exception_throw + 230
2 CoreFoundation
0x9657261b +[NSException raise:format:] + 139
3 Foundation
0x97cc52c5 -[NSConcreteTask launchWithDictionary:] + 521
4 Foundation
0x97cc4858 +[NSTask launchedTaskWithLaunchPath:arguments:] + 252
5 ExtensisFontManagementAICS5
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6 ExtensisFontManagementAICS5
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7 ExtensisFontManagementAICS5
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8 ExtensisFontManagementAICS5
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9 Adobe Illustrator
0x006e8632 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3769602
10 Adobe Illustrator
0x006e4797 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3753575
11 Adobe Illustrator
0x006ec45a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785514
12 Adobe Illustrator
0x006ec51a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785706
13 Adobe Illustrator
0x001c02cc _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1716656
14 Adobe Illustrator
0x006ecf6f _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3788351
15 Adobe Illustrator
0x006e6827 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3761911
16 Adobe Illustrator
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17 Adobe Illustrator
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18 Adobe Illustrator
0x00113d3a _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1010718
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0x00050768 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 210508
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Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x966136b7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib
0x9376252e objc_exception_throw + 230
2 com.apple.CoreFoundation
0x9657261b +[NSException raise:format:] + 139
3 com.apple.Foundation
0x97cc52c5 -[NSConcreteTask launchWithDictionary:] + 521
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6 com.extensis.AutoActivationPlugin.AI15
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7 com.extensis.AutoActivationPlugin.AI15
0x0ff9038c StartupPlugin(SPInterfaceMessage*) + 244
8 com.extensis.AutoActivationPlugin.AI15
0x0ff908b3 Main(char*, char*, void*) + 177
9 com.adobe.illustrator
0x006e8632 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3769602
10 com.adobe.illustrator
0x006e4797 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3753575
11 com.adobe.illustrator
0x006ec45a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785514
12 com.adobe.illustrator
0x006ec51a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785706
13 com.adobe.illustrator
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14 com.adobe.illustrator
0x006ecf6f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3788351
15 com.adobe.illustrator
0x006e6827 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3761911
16 com.adobe.illustrator
0x001be936 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1710106
17 com.adobe.illustrator
0x001c01a3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1716359
18 com.adobe.illustrator
0x00113d3a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1010718
19 com.adobe.illustrator
0x00050768 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 210508
20 com.adobe.illustrator
0x000513f6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 213722
21 com.adobe.illustrator
0x00050b6e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211538
22 com.adobe.illustrator
0x00113001 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007333
23 com.adobe.illustrator
0x000d424a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
24 com.adobe.illustrator
0x00003436 0x1000 + 9270
Thread 1:
0 libsystem_kernel.dylib
0x92c460ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x91da80ac _pthread_workq_return + 45
2 libsystem_c.dylib
0x91da7e79 _pthread_wqthread + 448
3 libsystem_c.dylib
0x91d8fd2a start_wqthread + 30
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0x92c469ae kevent + 10
1 libdispatch.dylib
0x90277c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib
0x902777a9 _dispatch_mgr_thread + 53
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0 libsystem_kernel.dylib
0x92c460ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x91da80ac _pthread_workq_return + 45
2 libsystem_c.dylib
0x91da7e79 _pthread_wqthread + 448
3 libsystem_c.dylib
0x91d8fd2a start_wqthread + 30
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0 libsystem_kernel.dylib
0x92c460ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x91da80ac _pthread_workq_return + 45
2 libsystem_c.dylib
0x91da7e79 _pthread_wqthread + 448
3 libsystem_c.dylib
0x91d8fd2a start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x92c458e2 __psynch_cvwait + 10
1 libsystem_c.dylib
0x91daa2e9 _pthread_cond_wait + 938
2 libsystem_c.dylib
0x91e37af0 pthread_cond_wait + 48
3 com.adobe.amt.services
0x046b4126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services
0x046acdb0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services
0x046b418c AMTThread::Worker(void*) + 24
6 libsystem_c.dylib
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7 libsystem_c.dylib
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3 com.apple.CoreServices.CarbonCore
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4 com.apple.CoreServices.CarbonCore
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1 libsystem_c.dylib
0x91daa280 _pthread_cond_wait + 833
2 libsystem_c.dylib
0x91e30095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
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4 com.apple.CoreServices.CarbonCore
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5 com.apple.CoreServices.CarbonCore
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6 AdobeACE
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7 AdobeACE
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8 com.apple.CoreServices.CarbonCore
0x95aaea7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x91da55b7 _pthread_start + 344
10 libsystem_c.dylib
0x91d8fd4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x92c458e2 __psynch_cvwait + 10
1 libsystem_c.dylib
0x91daa2e9 _pthread_cond_wait + 938
2 libsystem_c.dylib
0x91e37af0 pthread_cond_wait + 48
3 AdobeAGM
0x01ab159d AGMInitialize + 3243373
4 AdobeAGM
0x01ab21ed AGMInitialize + 3246525
5 AdobeAGM
0x01ab7de0 AGMInitialize + 3270064
6 libsystem_c.dylib
0x91da55b7 _pthread_start + 344
7 libsystem_c.dylib
0x91d8fd4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x97cc50cd ecx: 0x00000000 edx: 0x00000000
edi: 0x93762459 esi: 0x0f9b2950 ebp: 0xbfffeb08 esp: 0xbfffeb00
ss: 0x00000023 efl: 0x00000286 eip: 0x966136b7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0d1fc000
Logical CPU: 0
Binary Images:
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0x13fe000 - 0x14cbfe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x153a000 - 0x154afff com.apple.carbonframeworktemplate (1.0 - 1.0) <52191201-4C2A-FC9B-06E4-0327B5203D7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x154f000 - 0x156aff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x1584000 - 0x15c8fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <AF5B961D-03B5-1F8F-0DE0-E7DE0863E578> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x162b000 - 0x162bfff +SPBasic (0) <574E14ED-6879-7536-E9A1-77F66D81FCBB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x162f000 - 0x1635ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x163d000 - 0x1752fff +AdobeACE (1) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1775000 - 0x1c9bfff +AdobeAGM (1) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1ddc000 - 0x1e18fff +AdobeARE (1) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1e21000 - 0x1e47ff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1e58000 - 0x1e73fff +AdobeBIB (1) <5AA925B7-D30E-B230-1B81-7CB6E3B4F2DB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1e7d000 - 0x1e9eff7 +AdobeBIBUtils (1) <1B33B3A5-2460-EDE8-C54F-16C0335C613D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1eaa000 - 0x219cff7 +AdobeCoolType (1) <90757246-5467-2606-4095-19B63B255F2F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2224000 - 0x22bcfff +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x231b000 - 0x23fefef +AdobePDFPort (1) <26DE29E1-7799-DBE8-47AE-A95FEA7DE1EB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x2433000 - 0x2a68feb +AdobePDFL (1) <B295BDBD-65E8-CE6D-865B-79276D0507B2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2b94000 - 0x2c21ff7 +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2c66000 - 0x2d06fef +AdobeSVGExport (0) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2d30000 - 0x2fceff2 +AdobeSVGRE (0) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x30a7000 - 0x30ffff7 +AdobeXMP (0) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x310e000 - 0x319afef +AdobeXMPFiles (0) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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0x3301000 - 0x33dbfef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x341b000 - 0x3dcbfff +libicudata.dylib.36.0 (36) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3dce000 - 0x41a6ff7 +AdobeMPS (1) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x42d5000 - 0x433bffb +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x436b000 - 0x43fcff7 +libicucnv.dylib.36.0 (36) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x441b000 - 0x4601ff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x468f000 - 0x46f6fea +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
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0x47ce000 - 0x4906fe7 +WRServices (0) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
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0x9371a000 - 0x9374ffff libTrueTypeScaler.dylib (84.6) <B7DB746B-7A61-38EF-8CA7-408ED9C14A02> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x93750000 - 0x93750fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x93751000 - 0x9385e057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x9385f000 - 0x93863fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x93866000 - 0x93875fff libGL.dylib (8.7.25) <818E3E6B-9B00-3117-8157-9E95CB59A47B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x93876000 - 0x93876fff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x93877000 - 0x93c5afff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x93c5b000 - 0x93c80ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x93c81000 - 0x93cc0ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x93cc1000 - 0x93cd6fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x93d2e000 - 0x93d2efff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93d2f000 - 0x93d33fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x93d34000 - 0x93d41ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x93d42000 - 0x93d4effa com.apple.CrashReporterSupport (10.8.3 - 417) <A4A45B14-8992-3739-82BC-3C5E5C2686F9> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x93d97000 - 0x93dc0fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x93dc1000 - 0x93df4ffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x94090000 - 0x940a6fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x940a7000 - 0x940c6ff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x940c7000 - 0x9419bff3 com.apple.backup.framework (1.4.2 - 1.4.2) <0473EB45-E9BF-3C10-B235-A6E2B960A88F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9419c000 - 0x941e4ff5 com.apple.opencl (2.2.18 - 2.2.18) <004A1DE4-49C6-3938-8B54-CD1DC23BDBE5> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x941e7000 - 0x9427ffff com.apple.CoreServices.OSServices (557.6 - 557.6) <E1600639-3EEC-3DF8-BD40-747BB2117988> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x9490d000 - 0x94968fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x94969000 - 0x9496ffff libGFXShared.dylib (8.7.25) <4268BFAF-4529-3B40-A8B9-66F176AC20CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x94a89000 - 0x94ea6fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x94ea7000 - 0x94f47ff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x94f48000 - 0x94f97ff6 libTIFF.dylib (849) <229EBA67-A2D3-30B7-8177-3CA5503360EC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x94fc3000 - 0x95011ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x95012000 - 0x95103ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x95104000 - 0x95162ff7 com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <953DD669-8C6E-387D-AB3F-D8C8965347DF> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95163000 - 0x95178fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x95179000 - 0x9520bffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B5Hi Mike.
Thanks for the response.
- In System preferences >> Other Java is not there
Am i missing something?
- Extensis. I search for it on the MAC and it only shows Extensis.jsx in the top hit.
Do i have it? I dont even want this. Do i need it?
- Disk Utility I dont see Repair Permissions anywhere.
Please Help -
How to fix 'An Unknown error has occurred" when trying to save an illustrator CS5 doc
Hi
I have just upgraded to a new iMac late 2013. After running a migration from my old mac to the new. I now have the following error: "Unknown error has occurred" when trying to save an illustrator CS5 doc.
How do you fix 'An Unknown error has occurred" when trying to save?
All help, most welcome.
Thanks
MartyHi
Thanks for your response. I have reinstalled and used the adobe clean software to remove all adobe software first. still not working. Can you explain in more detail "fix the permissions on your User: Library folders"? I have verified disc perms in Disc Utility.
Thanks
M -
my Illustrator which I have purchased with Master Collection CS5 (polish version) doesn't work at all. I just can't open this application. There is some failure, which makes it impossible. I have called my local support and after I have tried all their suggestions to resolve my problem and none of them has functioned I'm really annoyed. trial version which I have downloaded from adobe site works just fine. I'm working on macbook pro i7
Process: Adobe Illustrator [512]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.2)
Code Type: X86 (Native)
Parent Process: launchd [90]
Date/Time: 2010-12-28 01:20:45.576 +0100
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 181003 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 25 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 60EFB622-01AA-40F4-9E59-8BF50E8227BF
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x93f20e90 strncpy + 80
1 ...e.illustrator.plugins.ADMTP 0x2096de20 0x2096b000 + 11808
2 ...e.illustrator.plugins.ADMTP 0x20970bd9 0x2096b000 + 23513
3 ...e.illustrator.plugins.ADMTP 0x20972134 0x2096b000 + 28980
4 ...tor.plugins.FrameworkServer 0x1dbe38ca PluginMain + 1712
5 com.adobe.coretech.adm 0x1f087ff1 ADMBase::DoInit() + 81
6 com.adobe.coretech.adm 0x1f091961 ADMDialog::DoInit() + 23
7 com.adobe.coretech.adm 0x1f095320 ADMDialog::Create(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, unsigned long) + 440
8 com.adobe.coretech.adm 0x1f07e399 ADMSpace::DialogAdapter::Create(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, unsigned long) + 59
9 com.adobe.coretech.adm 0x1f09aedd ADMDialogSuiteImp::Create(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long) + 97
10 ...tor.plugins.FrameworkServer 0x1dbe3a54 PluginMain + 2106
11 ...e.illustrator.plugins.ADMTP 0x2096d63b 0x2096b000 + 9787
12 ...tor.plugins.FrameworkServer 0x1dbe3e3a PluginMain + 3104
13 ...tor.plugins.FrameworkServer 0x1dbe41dd PluginMain + 4035
14 ...tor.plugins.FrameworkServer 0x1dbe5317 PluginMain + 8445
15 ...e.illustrator.plugins.ADMTP 0x20976c05 PluginMain + 179
16 com.adobe.illustrator 0x006e8632 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3769602
17 com.adobe.illustrator 0x006e4797 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3753575
18 com.adobe.illustrator 0x006ec45a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785514
19 com.adobe.illustrator 0x001b6e55 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1678649
20 com.adobe.illustrator 0x0056c021 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2211569
21 com.adobe.illustrator 0x001be6bf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1709475
22 com.adobe.illustrator 0x001c01b3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1716375
23 com.adobe.illustrator 0x00113d3a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1010718
24 com.adobe.illustrator 0x00050768 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 210508
25 com.adobe.illustrator 0x000513f6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 213722
26 com.adobe.illustrator 0x00050b6e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211538
27 com.adobe.illustrator 0x00113001 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007333
28 com.adobe.illustrator 0x000d424a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
29 com.adobe.illustrator 0x00003436 0x1000 + 9270
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93f35982 kevent + 10
1 libSystem.B.dylib 0x93f3609c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x93f35559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x93f352fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x93f34d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x93f34bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x93f34a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93f34fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93f34bc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x93f0f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93f3ccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93f8546f pthread_cond_wait + 48
3 com.adobe.amt.services 0x046b4126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x046acdb0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x046b418c AMTThread::Worker(void*) + 24
6 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
7 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93f0f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93f3cce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x93f6bac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x90248ecd TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x90248c0b TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x9026ce33 TimerThread + 97
6 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
7 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93f3d0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x93f3cd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93f3e9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9025d51e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x90248ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x90244873 MPWaitOnQueue + 250
6 AdobeACE 0x01677579 0x163d000 + 238969
7 AdobeACE 0x01676f71 0x163d000 + 237425
8 ...ple.CoreServices.CarbonCore 0x9022885a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
10 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x93f3d0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x93f3cd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93f3e9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9025d51e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x90248ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x90244873 MPWaitOnQueue + 250
6 AdobeACE 0x01677579 0x163d000 + 238969
7 AdobeACE 0x01676f71 0x163d000 + 237425
8 ...ple.CoreServices.CarbonCore 0x9022885a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
10 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x93f3d0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x93f3cd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93f3e9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9025d51e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x90248ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x90244873 MPWaitOnQueue + 250
6 AdobeACE 0x01677579 0x163d000 + 238969
7 AdobeACE 0x01676f71 0x163d000 + 237425
8 ...ple.CoreServices.CarbonCore 0x9022885a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
10 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x93f0f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93f3ccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93f8546f pthread_cond_wait + 48
3 AdobeAGM 0x01ab159d AGMInitialize + 3243373
4 AdobeAGM 0x01ab21ed AGMInitialize + 3246525
5 AdobeAGM 0x01ab7de0 AGMInitialize + 3270064
6 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
7 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x93f34a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93f34fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93f34bc6 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x93f3d0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x93f68ee5 nanosleep$UNIX2003 + 188
2 ...trator.plugins.AISaveForWeb 0x23a988bb ScObjects::Thread::sleep(unsigned int) + 59
3 ...trator.plugins.AISaveForWeb 0x23a93303 ScObjects::BridgeTalkThread::run() + 163
4 ...trator.plugins.AISaveForWeb 0x23a989c8 ScObjects::Thread::go(void*) + 168
5 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
6 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x93f0f14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9025ac42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x260c5124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x9022885a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
5 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x93f0f14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9025ac42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x260c5124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x9022885a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
5 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x93f0f14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9025ac42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x260c5124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x9022885a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
5 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x93f0f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93f3ccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93f8546f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x29b4ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x298f01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x29b4ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x29b4eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x29b4ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
9 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x93f0f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93f3ccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93f8546f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x29b4ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x298f01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x29b4ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x29b4eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x29b4ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
9 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x93f0f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93f3ccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93f8546f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x29b4ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x298f01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x29b4ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x29b4eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x29b4ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
9 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x93f0f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93f3ccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93f8546f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x29b4ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x298f01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x29b4ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x29b4eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x29b4ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
9 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x93f0f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93f3cce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x93f6bac8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x29b4ed27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x29cc406b APXGetHostAPI + 4096475
5 com.adobe.adobeswfl 0x29b4ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x29b4eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x29b4ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x93f3c85d _pthread_start + 345
9 libSystem.B.dylib 0x93f3c6e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffef53 ebx: 0x2096dbdf ecx: 0x00000100 edx: 0x0000000d
edi: 0xbfffef53 esi: 0x00000000 ebp: 0xbffff0b8 esp: 0xbfffef14
ss: 0x0000001f efl: 0x00010216 eip: 0x93f20e90 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x2c66000 - 0x2d06fef +AdobeSVGExport ??? (???) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2d30000 - 0x2fceff2 +AdobeSVGRE ??? (???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x30a7000 - 0x30ffff7 +AdobeXMP ??? (???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x310e000 - 0x319afef +AdobeXMPFiles ??? (???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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0x3dce000 - 0x41a6ff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
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Re: Illustrator CS5.5 - Will edit but cannot save .ai files created in CS3
Hi! I recently installed Illustrator CS5.5 over CS3 (as part of a CS5.5 CS upgrade). I did not uninstall CS3, as I still sometimes need to use it with collegues who have not upgraded. I am on a PC with Windows 7 (64 bit).
Today I opened an .ai file I had created in CS3 about 6 months ago, edited it and attempted to save it as a CS5 .ai file. It would not alow this, popping up a message saying "Can't save the illustration!".
So, I attempted to save it as a CS3 .ai file, and recieved another error message. In teh end, I just had to close down Illustartor and lose my work. I will re-do it in CS3.
Anyone got any idea what the problem might be?
Help!
Cheers
AngusThanks for the response.
No mysteries here…… I just have a common or garden single home PC installation of Windows 7 (64 bit) and the file I was trying to use in CS5.5 is simply a series of charts (graphs) – each in a separate layer - that are then placed in a report. File is 454 kb. -
Illustrator CS5 crashes when scrolling through font menu.
Hello Adobe Community,
I am in desperate need of help with my Illustrator CS5 program. It has suddenly started to crash when I scroll through the Font menu from the Type menu at the top of the program. I am using a late 2013 Macbook Pro 13" with retina display on OSX 10.9.2. I am using Illustrator CS5 v15.0.0. I have read through scores of forum threads and tried every solution that was suggested and still cannot resolve this problem. I am stumped and my back is up against the wall. My work flow has now slowed to crawl since I have to now search through fonts using FontBook then manually type in the font I need in the font character field. I believe this problem is due to a corrupt font. The trouble started after I installed a new font. I have since deactivated and deleted that font but the problem persists. I am not a "tech head" so I don't know how to generate those long code pages that some can. I can make pretty pictures with Adobe products but I can't service those Adobe products.
Here is a list of things I have tried so far (at least what I remember):
* I have deactivated and deleted the font I believed to be corrupt.
* I have validated all my fonts with FontBook and deleted all corrupt files.
* I have turned off the "enable missing glyph protecting" in the preferences.
* I have used FontNuke to delete my font caches.
* I have reset my Pram.
* I have repaired all my permission with disk utility.
* I have removed all fonts except for the standard system fonts.
* I have uninstalled Illustrator and done a clean install (my system was migrated from a backup-however is has worked fine for months).
* I have deleted my library/preferences/abobefnt.plst.
* I have change the font preview to small.
* I deleted all my fonts and restored them from time machine from before I had installed that last font I believed to be buggy.
* I have prayed to Jebus.
So far none of this has worked. The closest I got was after deleting all the corrupt fonts with FontBook. It worked for a day. Then the next day started crashing again. I am completely lost at this point. I don't know what else to do.
Can anybody please help me figure this out?
BK
Update - I figured out how those crash reports are done so if anyone thinks they can help but needs to see a report please let me know and I will paste it into a reply.
Update 2 - I tried turning off the font preview all together and this seems to have stopped the crashes so far. I think the bug can be isolated to this function. Problem is I need that function.Hello Adobe Community,
I am in desperate need of help with my Illustrator CS5 program. It has suddenly started to crash when I scroll through the Font menu from the Type menu at the top of the program. I am using a late 2013 Macbook Pro 13" with retina display on OSX 10.9.2. I am using Illustrator CS5 v15.0.0. I have read through scores of forum threads and tried every solution that was suggested and still cannot resolve this problem. I am stumped and my back is up against the wall. My work flow has now slowed to crawl since I have to now search through fonts using FontBook then manually type in the font I need in the font character field. I believe this problem is due to a corrupt font. The trouble started after I installed a new font. I have since deactivated and deleted that font but the problem persists. I am not a "tech head" so I don't know how to generate those long code pages that some can. I can make pretty pictures with Adobe products but I can't service those Adobe products.
Here is a list of things I have tried so far (at least what I remember):
* I have deactivated and deleted the font I believed to be corrupt.
* I have validated all my fonts with FontBook and deleted all corrupt files.
* I have turned off the "enable missing glyph protecting" in the preferences.
* I have used FontNuke to delete my font caches.
* I have reset my Pram.
* I have repaired all my permission with disk utility.
* I have removed all fonts except for the standard system fonts.
* I have uninstalled Illustrator and done a clean install (my system was migrated from a backup-however is has worked fine for months).
* I have deleted my library/preferences/abobefnt.plst.
* I have change the font preview to small.
* I deleted all my fonts and restored them from time machine from before I had installed that last font I believed to be buggy.
* I have prayed to Jebus.
So far none of this has worked. The closest I got was after deleting all the corrupt fonts with FontBook. It worked for a day. Then the next day started crashing again. I am completely lost at this point. I don't know what else to do.
Can anybody please help me figure this out?
BK
Update - I figured out how those crash reports are done so if anyone thinks they can help but needs to see a report please let me know and I will paste it into a reply.
Update 2 - I tried turning off the font preview all together and this seems to have stopped the crashes so far. I think the bug can be isolated to this function. Problem is I need that function.
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