Illustrator CS5.5 won't open

Recently purchased Design Premium CS5.5 and all programs have been working up until yesterday.
Illustrator gets stuck on the loading screen.
Usually it stops when reading fonts -but not always and never on the same font and no new fonts have been installed since the program install.
I've left it over night hoping for an error message but I haven't gotten anything. Just stays on the loading start up screen.
All other programs in the package work fine (eve an old CS3 version of illustrator that is still installed).
I have uninstalled the program, reboot and reinstalled and the problem is still happening.
Any one know what the problem might be or how to fix it?

I don't use a font management program. Should I get one to check for a corrupt font?
ETA - I backed up my fonts, uninstalled them and it still won't load. Getting stuck on "initializing" which is the same as what happened 50% of the time before.
I'm not convinced that fonts are the issue but I've got my fingers crossed cause that seems like an easier fix.

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Illustrator CS5 won't open after using trial version of CC

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it should be re-saved from Adobe Illustrator with the "Create PDF compatible file" option turned on. This option is in the Illustrator Native
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The Illustrator file format is not downwards compatible.
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Did you use the full three step way?
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Photoshop CS5 won't open .kmz files. I did a fresh install of Google Earth, opened it, saved a place, and saved a .kmz file. It reopens fine in Google Earth.
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File Format Error
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I was trying to see (since Photoshop Extended touts the ability to open kmz files) if I could open a 3D Google Earth file and edit it in Photoshop. A file like this for instance http://ecotope.org/anthromes/maps/. After more research I've learned that kmz is nothing more that a container format - you can change the extension to zip and see what's in it.
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Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.

Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.
I went to Jave and downloaded the latest version of Java 8 Update 31 for Mac, but it still won't open.

dchasin,
You may be able to get round the legacy JAVA requirement as follows:
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Here are download sites:
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http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
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HI. My Photoshop CS5 won't open on Mac OS 10.9.5; I've got the latest update and updated Application Manager as well.
This is the error report:
Process:         Adobe Photoshop CS5 [410]
Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:      com.adobe.Photoshop
Version:         ???
Code Type:       X86-64 (Native)
Parent Process: launchd [149]
Responsible:     Adobe Photoshop CS5 [410]
User ID:         502
Date/Time:       2015-02-28 10:26:04.011 -0800
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 122448A4-6468-AC79-8B51-E4BB5509F0E7
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/adobe_caps.framework/Versions/A/adobe_caps
Referenced from: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Reason: image not found
Binary Images:
    0x7fff6b2ed000 -     0x7fff6b320817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
Model: MacBookPro11,1, BootROM MBP111.0138.B11, 2 processors, Intel Core i5, 2.8 GHz, 8 GB, SMC 2.16f68
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f4 15112, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: iPhone
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2
Thank you!

Have you tried UNinstalling, and then reinstalling?

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CS5 won't open NEF files from D600, despite updating camera raw plug in. How do I fix this?

CS5 won't open NEF files from D600, despite updating camera raw plug in. How do I fix this?

The D600 was first supported in Camera Raw 7.3 which is only compatible with CS6 and later - not CS5 unfortunately.
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Some options:
FREE
Download the free Adobe DNG converter, convert all D600 Raw files to DNGs then open the DNGs in CS5
http://www.adobe.com/products/photoshop/extend.displayTab2.html
PAID
Upgrade to CS6
Buy Lightroom 5.4
Buy Photoshop Elements 12
Join the Cloud and get CC (subscription only)
Join the Photoshop Photography Program and get Photoshop CC + Lightroom (subscription only)

CS5 won't open using CONT+H in PSE8

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gj,
Unless it has worked since the upgrading, I believe you should uninstall, run the Cleaner Tool, and reinstall.
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Illustrator CC won't open

Hi-- I just tried to open AI from Creative Cloud and it won't open. This may have had to do with a cleanup operation I did yesterday.
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Process:         Adobe Illustrator [17722]
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         723 (16.0.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [182]
Date/Time:       2013-04-23 19:48:17.982 -0700
OS Version:      Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report:          6879591 sec
Crashes Since Last Report:           14
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      FC1DFBF2-DA91-4847-BAE9-420962C3BE9D
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/WRServices.framework/Versions/A/WRServices
Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Reason: image not found
Binary Images:
       0x100000000 -        0x10187afe7 +com.adobe.illustrator (723 - 16.0.0) <56C7F62E-CB0E-7436-3938-A3E667A2274C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
       0x101abe000 -        0x102803ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
       0x102816000 -        0x102884fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
       0x1028d8000 -        0x1028dafff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
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       0x102963000 -        0x1029c8ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.722) <FFD7F1F4-6646-6E53-2C27-6F1833B7D840> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
       0x1029f6000 -        0x1029f6ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.722) <88F53468-DA62-3334-1187-61752A380FFE> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
       0x1029fa000 -        0x102b73fff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
       0x102b86000 -        0x10318efff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
       0x10322a000 -        0x10326cff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
       0x103274000 -        0x10336efe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
       0x103412000 -        0x103431fff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
       0x103438000 -        0x103460ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
       0x103467000 -        0x1037cbff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
       0x103817000 -        0x103c5dfff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
       0x103cda000 -        0x104dd8fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
       0x104f99000 -        0x104ff9ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
       0x105003000 -        0x1050bbfe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
       0x1050ee000 -        0x105198fe7 +libicucnv.40.0.dylib (40.0.0 - compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
       0x1051bf000 -        0x1052fffe7 +libicui18n.40.0.dylib (40.0.0 - compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
       0x10537e000 -        0x105480fef +libicuuc.40.0.dylib (40.0.0 - compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
    0x7fff64501000 -     0x7fff64535baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
    0x7fff81a0b000 -     0x7fff81a0bfff com.apple.Carbon (153 - 153) <C1A30E01-E113-38A0-95CA-99360F92A37A> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff8293c000 -     0x7fff8293cfff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff8660d000 -     0x7fff86926fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff86b66000 -     0x7fff86b66fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff891ba000 -     0x7fff89317fff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff89487000 -     0x7fff89487fff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff8cc96000 -     0x7fff8d89cfff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: hub_device, apple_vendor_id, 0x9130, 0x26400000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26430000 / 5
USB Device: USB Internet Phone by TigerJet, 0x06e6 (Tiger Jet Network, Inc.), 0xc200, 0x26432000 / 7
USB Device: My Passport 071A, 0x1058 (Western Digital Technologies, Inc.), 0x071a, 0x26433000 / 6
USB Device: Apple Cinema Display, apple_vendor_id, 0x9222, 0x26420000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06610000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x06300000 / 2

plus one on installing uninstalling reinstalling deleting prefs repairing permissions. This is the error I get:
1/9/14 10:50:01 AM
[0x0-0x2d02d].com.adobe.illustrator[282]
Thu Jan 9 10:50:01 debs-computer-2.local Adobe Illustrator[282] <Error>: kCGErrorInvalidConnection: CGSGetCurrentCursorLocation: Invalid connection
1/9/14 10:50:01 AM
[0x0-0x2d02d].com.adobe.illustrator[282]
Thu Jan 9 10:50:01 debs-computer-2.local Adobe Illustrator[282] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
1/9/14 10:50:01 AM
[0x0-0x2d02d].com.adobe.illustrator[282]
Thu Jan 9 10:50:01 debs-computer-2.local Adobe Illustrator[282] <Error>: kCGErrorInvalidConnection: CGSGetCurrentCursorLocation: Invalid connection

Adobe Illustrator CC Won't Open

Hello there. I recently purchased Creative Cloud (roughly 2 weeks ago) and downloaded Adobe Illustrator CC. For the past 2 weeks that I've had Adobe Illustrator, it's worked perfectly fine. But now, for no reason that I can find, it won't open. Everything else Adobe works just fine, but Illustrator won't (for whatever reason). After continuously trying, and it not working, I decided to uninstall it and reinstall it - still doesn't work. I opened up the Task Manager, and saw that it would open up in the background processes, but no matter what I do, it won't actually OPEN. Has anyone else had this problem, and if so, how do I fix it?

ConK,
Did you use the full three step way?
Uninstall, run the Cleaner Tool, and reinstall?
http://www.adobe.com/support/contact/cscleanertool.html

Dreamweaver CS5 won't open any files from a project

Hi,
I'm working on a simple website. I work on it from 2 different locations (home and work), and the files are stored on a removable USB disk. The problem is that for some reason Dreamweaver won't open any files made on the other computer. It shows the sitemap, eveything. But when I click on a file, nothing happens.
I've tried a couple of things:
1. recreate the site in the site manager - still the same problem
2. remove the preference folder - still the same problem
The only solution is that I have to copy the files to my desktop, recreate the website in the sitemanager and then it works. But only if I copy the files to my desktop, any other location on my HD (not the removable USB disk) simply doesn't work.
Does anybody know why this happens? Or even better, does anybody have a tip of how to workaround this problem?
thanks!

The D600 was first supported in Camera Raw 7.3 which is only compatible with CS6 and later - not CS5 unfortunately.
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Some options:
FREE
Download the free Adobe DNG converter, convert all D600 Raw files to DNGs then open the DNGs in CS5
http://www.adobe.com/products/photoshop/extend.displayTab2.html
PAID
Upgrade to CS6
Buy Lightroom 5.4
Buy Photoshop Elements 12
Join the Cloud and get CC (subscription only)
Join the Photoshop Photography Program and get Photoshop CC + Lightroom (subscription only)

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I'm completely new to this software in general, but I thought I'd go to the forums and see if there was anyone out there who could help.
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2.4 GHz processor
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http://kb2.adobe.com/cps/328/328886.html

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Process:         Dreamweaver [721]
Path:            /Applications/Adobe Dreamweaver CS5/Adobe Dreamweaver CS5.app/Contents/MacOS/Dreamweaver
Identifier:      com.adobe.dreamweaver-11.0
Version:         11.0.0.4909 (11.0.0)
Code Type:       X86 (Native)
Parent Process: launchd [188]
Date/Time:       2011-06-25 09:35:11.812 -0700
OS Version:      Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report:          14994 sec
Crashes Since Last Report:           5
Per-App Interval Since Last Report: 124 sec
Per-App Crashes Since Last Report:   5
Anonymous UUID:                      B6AE7CE1-69B6-4F97-8CD4-7A0FCF271968
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Vault is NOT enabled, and I removed a new DW extension just in case that was the problem, and also did a permissions repair, but I am still getting nowhere. Any ideas?

Hi, pmajor. Welcome to the Adobe user-to-user forums!
I noticed that your error report indicates that you are using build 4909 of Dreamweaver CS5, which is the release version. There have been some updates since, so I would suggest that you install the latest, 11.0.4 (build 4993), and then see if the problem persists.
You can get the latest update by going to Help > Updates in Dreamweaver, or by downloading it from the following page and then installing it: http://adobe.ly/DWUpdates
HTH!

Illustrator CS5.5 won't open

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