Illustrator CS5 .ai files won't open

Everything is working fine with opening .psd files in photoshop.  Everything was fine a few days ago opening .ai files with Illustrator.  Now I can't open any .ai files most of the time.  My computer will start up Illustrator but no file will load.  Occasionally,  the files I tried to open will all open and load at once after a reboot.  But after the reboot, the files will not open again.  I uninstalled Illustrator and reinstalled, however, this has not fixed the problem.  I'm also having trouble exiting out of Illustrator, it won't let me close the program at times. I'm using a Macbook Pro with the Lion OS.  Any ideas of what to do?

On my Windows Box, I re-deleted my prefs (out of curiosity) zipped the old prefs, then deleted the files (in case I needed to restore something). When I reopened Illustrator, I opened my first file (no problem). Then my second this time, rather than nothing happening, I received an AppCrash error for BIB.DLL shortly after the message (can't open illustration). I close AI, then open the file that gave me the "can't open illustration" error. After a little research for the BIB.DLL it looks like it might be a corrupt font. This is something different from any Mac problem because of the different ways the two systems handle fonts.
On the Mac if I were running into the same error it would more than likely be something related to permissions if it started happening on its own or a corrupt typeface. If your printer driver was corrupted, then maybe there is an underlying hardware issue (drive about to fail) or software issue (corrupt driver, OS, etc). Disk Utility repair permissions doesn't fix everything. You might want to run an app like Onyx or something that will go over your permissions in greater detail (Disk Warrior perhaps).
If that doesn't work I would one-by-one remove different settings, remove all non-essential fonts, and go forward to see what's causing the issue. If a reinstall didn't fix it, then it's something not removed by the reinstall like a pref, a fontlst, or a corrupt typeface.
Prefs on the Mac can reside in more than one location. There is a good reference on here:
How to Delete Illustrator Prefs on a Mac | eHow.com
http://www.ehow.com/how_12113098_delete-illustrator-prefs-mac.html#ixzz1p1SDYmw4

Similar Messages

  • Some InDesign CS5.5 files won't open until force quit and relaunch the application (Mac) ?

    Some InDesign CS5.5 files won't open until force quit and relaunch application (Mac). It seems that this occurs rarely, but once it does it on a file, it happes every time.
    Any suggestions?

    Is your Indesign updated to 7.5.2  ?
    Where are these file saved on network or on your computer?
    Are you using any font mangement software link suitcase fusion.?

  • In Illustrator CS5, while file saving and opening, the PARM error shown. How to fix it.

    In Illustrator CS5, while file saving and opening, the PARM error shown. How to fix it.

    Have you tried here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • Illustrator CS4 mac file won't open on a PC

    Hi,
    I'm trying to open a .AI file made on Illustrator CS4 for Mac on a PC at home and it won't open. Do the two versions talk to each other or I'm just losing my time? On my PC I have CS4 as well.
    I've tryied saving an EPS for CS4 and CS3 and it won't work either.
    Can anybody help?
    thanks

    Ok, guys, sorry.
    I had to wait to get the lines of the crash. To be more specific, then:
    Mac: Illustrator CS4. Using a Mac OS X 10.4.11
    PC: Illustrator CS4. Using Windows Vista Ultimate.
    About transferring the file, I tried sending it by e-mail form Entourage (with "Encode for any computer, Apple Double") and also saving it on a pen drive. Saved the file as a CS4 .AI
    About opening the file, I tried to open it by clicking on the file and dragging it on the opened Illustrator window.
    Error (The same for other files):
    Cant'open the illustration. The illustration contains an incomplete or garbled object description.
    Offending operator: "%AI10_EndSymbol"
    Context:
    U
    %/ArtDictionary:
    9()XW
    %AI10_EndSymbol

  • Canon CR2 Raw files won't open in Photoshop CS4

    I'm using a Canon EOS 600D (aka EOS Kiss X5), Photoshop CS4 (ver 11.0.1) with Camera Raw 5.7.0.213.
    CR2 Raw files won't open in Photoshop, though the thumbnails are clearly visible and open in Windows Explorer.
    Any suggestions?
    Thanks

    Yes, absolutely all of the quality and dynamic range is retained in the DNG, because it is still raw data.
    Outside of upgrading to Photoshop CS5, which can open your files directly with Camera Raw 6.4.1, your only choice is the extra step of converting the .CR2 files to .DNG with the free DNG converter.
    While you'll get all the quality your Camera Raw 5.x converter can deliver, you should keep in mind the Camera Raw 6.x converter has an entirely new, additional "2010 process" for converting raw images, which (depending on your settings) can actually deliver a higher quality conversion than the one you're getting with Photoshop CS4.  I think it's worth the cost of the Photoshop upgrade, personally.
    -Noel

  • Canon 7D Mark II files won't open in bridge or photoshop

    I am using photoshop CS5 and purchased a canon 7D Mark II and my files won't open. I updated to the photoshop 8.7.1 and my files still won't open. How do I fix this?

    gregh57206245 wrote:
    …I updated to the photoshop 8.7.1…
    Assuming you mean ACR (Adobe Camera Raw plug-in) 8.7.1, not "Photoshop" what you write makes no sense.
    ACR 8.7.1 needs at least CS6 to run.  You will never be able to open your raw files from that camera directly in CS5.  There will be no further updates for the obsolete, unsupported CS5 applications.
    You have to go the free, stand alone Adobe DNG Converter 8.7.1.  Locate it, download it, install it and then launch and run it on ever folder of raw files to convert them to raw DNGs you can then open in your CS5 setup.

  • My Most important Lightroom CS5.5 Catalog won't open

    My Most important Lightroom CS5.5 Catalog won't open. I guess it didn't shut down properly. I called support and was not allowed to speak with technical support. I have hundreds of hours of work which are lost if I cannot open it. The error says: "Unexpected error opening catalog. The catalog could not be opened due to an unexpected error." Please help. Please.

    Hal
    I am getting the same error.
    I am new to LightRoom but already have some "important" photos edited and catalog in LR.  I do not have a catalog with a .lock extension but rather an "unexpected error" as above.  I tried your suggestion but was unable to open any of the three backup catalog files I have.  (I did rename the existing .lrcat before I copied a new lrcat file to the default directory. 
    I would appreciate any other suggestions you might have.  I can not even open LR with this error.  How do I create a new catalog?  The button "Create a New Catalog" take me to a folder but does not seem to create necessary file.

  • _____HELP!_Illustrator file won't open "Photoshop file is not readable"

    Help!
    My Illustrator file won't open - it starts to, then after 1 second I get the error message: "Photoshop file is not readable"
    Any suggestions?

    Right now I am also having the same problem! Eeek! If anyone has a workaround that'll be awesome. Unfortunately, this is the only post I've seen that someone else has the same problem.
    Anyway, this is what I did...
    I made some images in photoshop and I linked them to my illustrator file. I saved several various versions of my illustrator file... but now all 10 versions of them won't work! I can't figure it out. I tried re-saving my PSD file (that I had all the images in) and yep.. no cigar.

  • Illustrator CS5 closes right after it opens

    After many, many months of being a reliable companion, one of our Illustrator CS5 installations has suddenly started closing itself immediately after opening. We've deleted preferences, uninstalled and reinstalled the software, deleted all but the system fonts, created a new user -- all to no avail.
    At this point, we know the following:
    It's not a font issue (all but system fonts have been deleted).
    It's not a preferences issue (software was uninstalled and all remaining folders were deleted).
    It's not a plug-ins issue (software makes it to the workspace before closing).
    The splash screen says "Tryout Version," even though it's the regular software.
    We have a similar problem with InDesign CS5, but the rest of the suite works perfectly.
    The weirdness is happening on a Dell XPS 420 quad core, running Windows 7 64-bit. Everything else on the box is stable and reliable, and has been so for some time. The video card is an older nVidia, with the latest version of driver software.
    Since this PC is our heavy production box, we're crippled without the software. We've run through just about everything in the knowledgebase and forums, so any fresh insights into what's going on are extremely welcome.

    I also started having this problem yesterday too. I tried everything from deleting all my fonts except the standard ones, deleting preferences and re-installing but nothing seemed to work.
    I fixed it though by doing the following:
    1. Going here and downloading the "amtlib.dll.rar" file.
    2. Extracting it to a folder on my HD.
    3. Navigating to "C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows".
    4. Copying (or cutting) and then pasting the "amtlib.dll" to the above folder overwriting the file that's there (you can back it up before hand if needed).
    I could then startup Illustrator CS5 without any problems. So there seems to be a problem with the "amtlib.dll" file, I don't know whether certain fonts can corrupt it or not but this fixed it for me.
    -Good Luck!!

  • HELP!!!! file won't open but could open before

    ok so this file was opened a few hours ago and work was done on it. we went on and worked on other projects and now had corrections to do on it again but now it just won't open.  in fact all of the files found within the job folder won't open.
    i can create a new file and save it
    i can open other job files no problem
    but those particular files won't open and it causes my illustrator to crash.
    wierd thing is that on other computers the files open no problem.
    by the way i reinstalled illustrator and the problem persists! are there cache files or preference files i can delete or something to do to reset illustrator completely that isnt done when i uninstall!?
    this is done on a Mac Pro quad core, 4 Gb of ram, adobe cs 4, mac os x 10.5.8

    The problem was font related!
    we took all the system fonts from another mac and overwrote all of the system fonts in the problematic mac.
    and BINGO
    problem solved!

  • HELP! Files won't open and previously had Firefox icon instead of DW icons!  Leap Year thing?

    Hi!  I went to update my website, which I do every night before the first day of every month and all the files had a FIrefox icon instead of the usual Dreamweaver one.  I have shut down, reinstalled DW MX 2004 but the files still do not open.  The icons have now changed to DW but they are not opening with right click, opening from Applications folder, double clicking the file, from get info and open with DW.  I am stumped. HELP!  Need to update for March 1st.
    Is it something to do with Leap Year 29th Feb?  Checked the clock in preferences but can't see how this affects it.
    Firefox is always updated but the latest version does not seem to be as efficient as previous upgrades.  We installed Chrome as well.  Do they interfere with each other?

    Hi Ken
    I wish the 7.1 updater download had helped but it didn¹t.  All the files
    were backed up before the installation, which went fine.
    Mac 10.5.8
    We used Disc Warrior to defrag the hard drive, which did not make a
    difference.
    We recently started using Chrome, so now have 3 browsers in the dock,
    Safari, Firefox and Chrome.  Do they interfere in any way with each other?
    The files, which I hadn¹t touched for a month as I update on a monthly
    basis, initially had the Firefox icon.
    Below is the message to send to Apple, which did not go through their report
    system!  A little disillusioned with the service!
    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06
    GHz, 4 GB
    Graphics: kHW_NVidiaGeForceGT130Item, NVIDIA GeForce GT 130,
    spdisplays_pcie_device, 512 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E),
    Broadcom BCM43xx 1.0 (5.10.91.22)
    Bluetooth: Version 2.1.9f10, 2 service, 0 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-40K1B0, 931.51 GB
    Serial ATA Device: PIONEER DVD-RW  DVRTS08
    USB Device: Built-in iSight, (null) mA
    USB Device: Keyboard Hub, (null) mA
    USB Device: iLok, (null) mA
    USB Device: Apple Optical USB Mouse, (null) mA
    USB Device: Apple Keyboard, (null) mA
    USB Device: Deskjet 3840, (null) mA
    USB Device: BRCM2046 Hub, (null) mA
    USB Device: Bluetooth USB Host Controller, (null) mA
    USB Device: IR Receiver, (null) mA
    FireWire Device: d2 quadra (button), LaCie, 800mbit_speed
    Does not mean a thing to me.
    I am not late with updating the site, which is about New Zealand culture,
    month by month (www.englishteacher.co.nz). Probably only the third time I
    have been late since 2005. Not a huge amount of traffic, ~300 a month and
    free access to content but I would like to solve this problem.
    Could a reciprocal link have caused a problem?
    At my wits end.
    I really appreciate the help though.
    Cheers Yvonne
    From: Ken Binney <[email protected]>
    Reply-To: <[email protected]>
    Date: Wed, 29 Feb 2012 06:42:11 -0700
    To: Yvonne and Bill Hynson <[email protected]>
    Subject: HELP! Files won't open and previously had Firefox
    icon instead of DW icons!  Leap Year thing?
    Re: HELP! Files won't open and previously had Firefox icon instead of DW
    icons!  Leap Year thing?
    created by Ken Binney <http://forums.adobe.com/people/Ken+Binney>  in
    Dreamweaver - View the full discussion
    <http://forums.adobe.com/message/4236682#4236682>
    Not necessarily related, but did you also install the 7.1
    updater? http://www.adobe.com/support/dreamweaver/downloads_updaters.html
     Windows or MAC?
    Replies to this message go to everyone subscribed to this thread, not
    directly to the person who posted the message. To post a reply, either reply
    to this email or visit the message page:
    http://forums.adobe.com/message/4236682#4236682 To unsubscribe from this
    thread, please visit the message page at
    http://forums.adobe.com/message/4236682#4236682. In the Actions box on the
    right, click the Stop Email Notifications link. Start a new discussion in
    Dreamweaver by email
    <mailto:[email protected].ad
    obe.com>  or at Adobe Forums
    <http://forums.adobe.com/choose-container!input.jspa?contentType=1&container
    Type=14&container=2240>  For more information about maintaining your forum
    email notifications please go to
    http://forums.adobe.com/message/2936746#2936746.

  • My microsoft word and excel programs won't work and files won't open.

    After an automatic HP update, my Microsoft Word and Excel programs won't work and my files won't open.  What caused this and what can I do to fix the problem without losing my files?  I have files that are part of my work and I HAVE to have them ASAP.  Please help.
    Thanks in advance.

    Hi
    Please find the steps to resolve your issue.
    Open Installed Updates by clicking the Start button , clicking Control Panel, clicking Programs, and then, under Programs and Features, clicking View installed updates.
    Click the update that you want to remove, and then click Uninstall.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
    Or Try this step
    If this does not resolve your issue then you can try a System restore to the date where unit was working fine steps provided below for you.
    Start in search box type System Restore then click on it then select the Date where unit was working fine.
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • HT204382 mpeg video file won't open in quick time player on my macbook running snow leopard. Works fine in iMac running mountain lion. Any ideas

    mpeg video file won't open in quick time player on my macbook running snow leopard.
    works fine on iMac running mountain lion.
    any ideas?

    HI,
    If iChat is Open and your think Accounts/Screen Names are logged in then go to the Window Menu
    This should list the accounts that are logged in with various keystrokes ( Apple/CMD ( or ⌘) and a Number) shown next to them.
    Using these should get the Buddy list "back".
    It is possible to Hide the Buddy list and then Quit iChat.
    iChat will then "remember" where the windows were eve if this was Hidden.
    Can you confirm that after reinstalling or restoring from Time Machine with possibly an Earlier Version you have Downloaded the COMBO version of OS X 10.6.8 and "run the COMBO" (Installed it - again) to update iChat ?
    It is possible the text chat Window is also Hidden on double clicking a Buddy.
    The easiest way for this to happen is to use a second Display and drag some windows to the second Display.
    iChat "remembers" where you last had Outgoing Chats so Audio and Video windows will be where you left them as will Text Chats.
    Incoming Chat Invites are normally in set places unless there is a chat already open to that Buddy.
    With  Windowing issue like this is sometimes pays to delete com.apple.ichat.plist itself  (on it's own) and restart iChat  (this plist holds the window positions amongst other things)
    8:49 PM      Monday; February 27, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • FCP 5.1 file won't open in FCP 7

    Hi.
    I am at my wits end...I have a FCP 5.1 file that I have been working on for years.
    I had to upgrade to FCP 7 for reasons I won't go into and now my FCP 5.1 file won't open.
    It is a file with footage from P2 cards. It has magic bullet/looks builder used throughout. I am not sure if that is the issue at one point ONE of the messages I got when it crashed (I got a few different ones at different times) was something about looksbuilder not working right.
    In a nutshell, it slowly starts to open and then quits. (It gets to about 33 percent open over the course of 45 minutes and then crashes.)
    The file is about half a gig and there is plenty of room on the MAC itself so it shouldn't be that the Mac is overtaxed.
    I don't know what to do.
    I tried opening various back-up copies, etc. because I thought maybe something was just corrupted. NONE of them open.
    I tried deleting render files to limit how much it was trying to process when it opened the thing.
    I even tried turning off the external drives that hold the media hoping that if it couldn't find the media it would just open the shell of a file for me and maybe I could reconnect it all later. Obviously, grasping at straws...
    I am out of options. Do I just need to wipe my computer and reinstall 5.1 from scratch? That would stink because there is another project being worked on on the computer that is a FCP 7 file.
    I tried putting a copy of FCP 5.1 back on the computer (so I have 7 and 5.1 on there now) to get it to open, but FCP 5.1 won't work either now (I get General Error 41 - whatever that means) Maybe you can't have two versions of FCP on the computer? Maybe it thinks it got opened in 7 so now it won't work in 5? even though it never fully opened? Guessing...
    I'd appreciate any and all help. All I want to do is open the 5.1 file and save it in FCP 7 and work from there.
    Thanks!
    Shari

    Hey Michael:
    Thanks for the response. I did something similar in that I opened the file on another computer that had FCP 7 and it was fine. So I saved that. Then I went to my Mac and tried to open that file and it crashed...but it said something about Looksbuilder...so I contacted them and they had me uninstall, reinstall and then fix the preference files for Looksbuilder and it now opens.
    YAY!
    Thanks again,
    Shari

  • Pdf files won't open in Safari running on a Mac

    I just upgraded my MacBook Pro to Snow Leopard in preparation for Lion and ever since the upgrade, pdf files won't open in Safari.  I have Reader 9.4.5.  It opens documents that are on my machine, it just won't open in Safari, nor do the documents download.

    MIght be helpful to disable Adobe plugin by going to Adobe Reader's Preferences -> Internet and unchecking "Display PDF in browser using".
    Then dump the atrocious bloated Reader.
    See this https://discussions.apple.com/thread/3252667?start=0&tstart=0 for further solutions.

Maybe you are looking for

  • How do i resolve this pop up when i start batch?

    When i click "start batch" this comes up. what do i have to do to get passed this point??

  • Increasing ppi from 72 to 300?

    I'm by no means a graphic designer, but my job is having me create a 3' x 2' poster (300 ppi) using Photoshop CS3. I am trying to place a few logos on the poster but am having difficulties. My logos are currently about 20 inches wide, and I would lik

  • Same BI query multiple times, different variable values ...

    Hi all, Im having a problem executing a BI query multiple times, passing different parameters. What I did is drag & drop the query multiple times (from the "Find Data" section) and pass different variable values from the signal-in of the nested iview

  • None of my ipods work with new itunes, please help me!

    I have: • 3rd gen. nano • 5th gen. video • 2nd gen. nano Both nanos used to work on my macbook, I could add/delete music, sync.. every thing worked perfectly! Also, I just barely bought the classic from someone and it worked as well. -- TWO DAYS AGO.

  • Safari does not support Tablet PCs

    Hi, I am very sorry to tell you that Safari for Windows is unfortunately not supporting the Tables PC Input Panel text entry method that is found on all tablet PCs running Windows XP Tablet PC edition or Vista Home Premium, Vista Business and Vista U