Illustrator cs5 can't saved the file or unknown error when save

Hello,
I have couple of brand new Mac OS X 10.6.4 with Adobe Ilustrator CS5 running on Intel Xeon Quad Core and 3GB of RAM.
All updates including OS have been applied recently. For some reasons, the file that was worked on any of this computer can't be saved to any other format other than illustrator template itself. When saved, it either just crashed or gave an error "an unknown error has occured".
So, I save the file as template and tested on the PC configure that has 8GB of RAM, Intel Quad Core and still couldn't save the file into .ai format. Same error was given.
I tested the illustrator on mac with few simple lines or vector graphics and it could save fine.
I thought it was the file itself but it appeared to be not. Due to, same design method was produced on the old mac os system with cs2 worked fine.
Does anyone know what is wrong? I called the Adobe techs and they transfered me to someone in India who didn't know what causing it either.

Also, I tried to reset the prefs and settings, uninstall with cleaner tool and reinstall, reload the transparent setting, etc.. including some steps the adobe techs told me.
It still gave same error.

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